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1.0 - 3.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: Customer Retention Customer Support
Posted 4 months ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Act as first contact for client tech issues, resolve domain-related queries (registration, transfer, DNS, etc.) Assist with TLD rules, escalate complex cases Maintain ticket records, educate clients, Stay updated on domain/DNS trends.
Posted 4 months ago
2.0 - 7.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
* Minimum 2+ years of experience handling: * Airline schedule changes * Waivers from airlines * Cancellations and refunds * Customer Service Calls Salary upto 40k Interested pls call Ruchika @9650997623 Required Candidate profile Must have excellent communication skills and strong command in managing customer service calls professionally.
Posted 4 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Client Support Specialist Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do * Delivers legendary Clien...
Posted 4 months ago
3.0 - 5.0 years
5 Lacs
Gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients...
Posted 4 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Job Description Job Purpose This group is responsible for the management, provisioning, reporting and overall billing changes of clients. In addition to user setup and support, entitlements, and reporting in a timely and professional manner for both internally and externally partners. Our Remit: To provide a value-add service across ICE Data Services multiple business lines. To establish a proactive, forward-facing, service orientated group with a clear understanding of the value of the corporate strategic assets ( the data ) of which we are in effect the custodians. To implement a series of clearly defined best practices across all business lines and all product lines to support our global ...
Posted 4 months ago
0.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills , you can apply for this role. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 18th June 2025 (Wednesday) Interview Time - 10:00AM - 4:00PM Venue - A88 ,Sector 2 ,Noida ( Nearest Metro -Noida Sector 15 ) Google Map - https://maps.app.goo.gl/SNRMN6RVx7CkY3Vk8 Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form to confirm your presence - https://for...
Posted 4 months ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 12k--16K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil + English Call Swathi 6357012499 for more info. .
Posted 4 months ago
1.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
"Hiring for Customer Support & Sales || Voice Process" Required: Min. 1 Year' Experience into Customer Support or Sales Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Work from office CTC: 26k + 40k/month Incentives 6 Days Working; 1 day rotational off Day Shifts Graduates or Undergraduates Virtual or Walk-in Interviews CONTACT: Kamya- 9084148502
Posted 4 months ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for a international Chat and email process Only graduate Minimum 01 year of Any Customer service experience required with good communication skills Either voice or chat experience for Faster reply WHATSAPP CV to 7982739499
Posted 4 months ago
3.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the ent...
Posted 4 months ago
3.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the ent...
Posted 4 months ago
0.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordin...
Posted 4 months ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Key Responsibilities: Greet and assist walk-in customers in a friendly and professional manner. Handle customer inquiries through various channels (in-store, phone, email, online). Understand customer requirements and recommend appropriate furnishings and decor solutions. Coordinate with sales and design teams to ensure customer satisfaction throughout the purchase journey. Maintain a customer database and follow up on leads and past clients for repeat business. Resolve product or service issues by clarifying the customers complaint, determining the cause, and offering a timely solution. Provide after-sales support, including delivery tracking, feedback collection, and returns management. Co...
Posted 4 months ago
1.0 - 2.0 years
12 - 13 Lacs
Bengaluru
Work from Office
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. This position, under the general direction of their manager, serves as the identified PowerSchool success manager who provides dynamic account management for our award-winning K- 12 software ...
Posted 4 months ago
0.0 - 1.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage international sales through effective communication * Close deals with global clients via phone & email * Prepare reports using Excel & PowerPoint
Posted 4 months ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that e...
Posted 4 months ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
BitsSens Technologies LLP is seeking a detail-oriented and client-focused Application Support Analyst to provide functional and technical support for business-critical applications. The ideal candidate will act as a liaison between end-users, technical teams, and business stakeholders to ensure application reliability, usability, and performance. Key Responsibilities Serve as the primary point of contact for user-reported issues, queries, and requests related to business applications. Investigate application issues by analyzing logs, data inconsistencies, and user workflows. Troubleshoot and resolve or escalate incidents based on defined SLAs. Perform data validation, minor fixes, and config...
Posted 4 months ago
1.0 - 3.0 years
5 - 8 Lacs
Gurugram
Work from Office
Role Overview: We're looking for a proactive and detail-oriented Implementation Executive to support the successful deployment of our Transport Management System (TMS) for enterprise clients. You will work closely with the Implementation Manager, Product, and Tech teams to ensure smooth and timely onboarding for clients transitioning to our platform. Key Responsibilities: Assist in client onboarding and TMS implementation, from kickoff to go-live Understand client transport operations to help design effective TMS workflows and configurations Support data collection, system configuration, and basic customizations Coordinate with internal teams for integration, testing, and deployment activiti...
Posted 4 months ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
Role: Executive / Sr Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Candidates must have TPA experience Interested candidates can reach out via email at ...
Posted 4 months ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Responsibilities: Produces or updates sections of large, complex projects or produces small projects with minimal oversight . Produces routine and templated descriptions and summaries of a factual nature with minimal oversight . Drafts client responses for simple requests in a timely manner . Performs basic data modeling and/or forecasting with minimal oversight . Delivers presentations with guidance and instruction . Participates in client support activities (calls, webinars) . Minimum Qualifications: Bachelor s Degree or equivalent Job Category Summary: Leverages Life Sciences and Healthcare subject matter expert ise using market research and data analytics to provide customers with wr...
Posted 4 months ago
1.0 - 5.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Responsibilities: * Manage sea freight operations * Coordinate with clients & carriers * Ensure timely delivery & customer satisfaction * Collaborate on export strategy development * Maintain compliance with customs regulations
Posted 4 months ago
2.0 - 3.0 years
6 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. We re Hiring! Associate Support Consultant Join us in delivering exceptional client support and driving impactful healthcare solutions. What You ll Do As an Associate Support Consult...
Posted 4 months ago
1.0 - 3.0 years
3 - 6 Lacs
Bhubaneswar, Nagpur, Ahmedabad
Hybrid
Key Responsibilities:- *Handling Software Development Process *Handling Customer Onboarding *Handling Ongoing Customer Support *Client Communication In English Project Analysis, Requirements Gathering & Documentation
Posted 4 months ago
1.0 - 3.0 years
3 - 6 Lacs
Bhubaneswar, Nagpur, Ahmedabad
Hybrid
Key Responsibilities:- *Handling Software Development Process *Handling Customer Onboarding *Handling Ongoing Customer Support *Client Communication In English Project Analysis, Requirements Gathering & Documentation
Posted 4 months ago
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