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1.0 - 5.0 years
1 - 5 Lacs
Pune
Work from Office
Associate Support Consultant Join us in delivering exceptional client support and driving impactful healthcare solutions. What Youll Do As an Associate Support Consultant , you’ll be the first line of support for our clients — solving issues, answering questions, and ensuring smooth product usage via phone, email, or chat. Your role will involve: Resolving client issues related to product functionality and system setup Logging, tracking, and documenting support cases Collaborating with product teams to escalate bugs or feedback Reproducing client issues and assisting in root cause identification Learning continuously through mentorship and knowledge base use Who You Are Bachelors degree in a...
Posted 4 months ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai
Work from Office
Client Service Associate JD Role Summary: The Client Service Associate will act as the primary point of contact between warehouse operations and key clients. The role involves handling service requests, tracking shipments/inventory, addressing issues, and ensuring that service level agreements (SLAs) and turnaround times (TATs) are consistently met. Key Responsibilities: Client Coordination & Relationship Management Serve as the day-to-day contact for clients related to inventory, dispatches, delays, or special requests. Handle client escalations promptly and coordinate internally to resolve issues. Provide regular updates on order status, dispatch schedules, and service performance. Warehou...
Posted 4 months ago
3.0 - 5.0 years
0 - 0 Lacs
Ahmedabad
Work from Office
•4 to 5 years of experience in customer support, •Strong understanding of IT products, SaaS platforms, or enterprise software •Experience with CRM support tools. •Ability to handle high-pressure situations with a calm and customer-focused attitude
Posted 4 months ago
2.0 - 7.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
Odoo Functional Consultant - Ahmdabad (On Site) Rajkot , India An Odoo Functional Consultant analyzes business requirements, implements Odoo ERP solutions, and provides ongoing client support. This role involves configuring modules, training users, and ensuring seamless business process integration to enhance efficiency and productivity. Responsibilities Analyze business processes and provide ERP functional consulting. Configure ERP systems, customize workflows, and integrate with other applications. Conduct gap analysis and recommend optimized solutions. Develop process documentation and training materials. Provide end-user support, troubleshoot issues, and conduct training. Assist in proje...
Posted 4 months ago
0.0 - 2.0 years
3 - 5 Lacs
Gurugram
Work from Office
Job_Description":" Job Role: The Support dispatcher is the key role in the organization to triage and coordinate between, internal and intra teams along with client. Support dispatcher is responsible for the day-to-day operation and will work in close collaboration with system engineers, front-end developers, UX designers, business analysts, and software developers to implement solutions that align and extend shared platforms and solutions with long-term business implications. Responsible for dispatching the tickets to appropriate resources and ensure 24/7 operation of systems and when problems arise, effecting quick and permanent solutions. The Ticket dispatched will be required to ensure S...
Posted 4 months ago
0.0 - 2.0 years
1 - 2 Lacs
Sholinganallur
Work from Office
Hold product demonstrations for customers and partners Follow the support process from on-boarding to training. Schedule and follow-up for client demo's for training Manage all reseller/distributors on-boarding , training and support. On-boarding new customers Mediate between clients and the organization. Handle and resolve customer requests and complaints. Aid in product design and product development. Preffered Language Hindi and Malayalam
Posted 4 months ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Job Description Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions. Resolve technical problems reported by the customer to the agent i...
Posted 4 months ago
4.0 - 12.0 years
16 - 18 Lacs
Bengaluru
Work from Office
At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Documenting and analyzing the required information and data to determine potential solutions from a technical and business perspective Assist with triaging client reported issues when required Work with the QA department testing projects as required including documentation of Test Strategies, Test Cases and Test Results Work with the various teams (Development, QA, Client Support and Client Services) to ensure delivery to the required specifications as it relates to a specific ...
Posted 4 months ago
3.0 - 8.0 years
4 - 6 Lacs
Chennai
Work from Office
Roles and Responsibilities : Manage incoming queries from clients through various channels (email, phone, chat) in a timely and efficient manner. Resolve client issues by providing accurate information, troubleshooting problems, and escalating complex cases when necessary. Maintain accurate records of all interactions with clients using CRM software to ensure seamless communication. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Undergo training and gain technical skills for the tools / applications used. Work LIVE jobs post training and meet operator benchmarks which will enable them to understand technical issue and communicate with C...
Posted 4 months ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and ver...
Posted 4 months ago
0.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Build strong client relationships through regular communication & engagement * Manage client accounts with focus on success & satisfaction * Friendly personality, polite and confident speaker * Experience in sales or front is + Sales incentives Performance bonus Referral bonus
Posted 4 months ago
1.0 - 2.0 years
1 - 1 Lacs
Lucknow
Work from Office
Key Responsibilities: Building and Maintaining Client Relationships Acting as the Primary Point of Contact Coordinating Internal Teams for Seamless Execution Managing Project Timelines and Deliverables Upselling and Cross-Selling Solutions
Posted 4 months ago
0.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing
Posted 4 months ago
1.0 - 6.0 years
0 - 3 Lacs
Bhopal, Jabalpur, Vadodara
Work from Office
Role & responsibilities A key value for this role would be problem solving outlook and detail oriented. This role would be requiredto coordinate with internal teams like Operations and Engineering from time to time to solve product andApp related queries. This role is dynamic in nature so the candidate should have a bias for userexperience on App and hence understand the domino effect of the issues. One key expectation from theperson who will handle this responsibility is grievance handling mechanism. Candidate should be able totake ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs and process guidelines to solve queries. ...
Posted 4 months ago
1.0 - 2.0 years
3 - 5 Lacs
New Delhi, Bengaluru
Work from Office
Customer Support AssociateLocation Bangalore, Delhi Employment Type: Full-time Department: Sales Industry: HR Tech | AI based Talent Solution About Cognavi: Cognavi is an AI-powered platform that helps companies hire job-ready fresh graduates through structured campus engagement, assessments, and digital hiring solutions. Backed by Forum Engineering, Japan, and trusted by over 800+ universities and 100,000+ students, we are building the future of early-career recruitment. Role Overview: We are hiring a Customer Success Associate to support the seamless execution of fresher hiring drives across colleges. This role combines elements of coordination, communication, and delivery support with dir...
Posted 4 months ago
0.0 - 3.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Ahmedabad, Gujarat GJ, India 07/01/2025 12:16:09 Job Detail | Silent Infotech Client Support Representative (Customer Service) 0 3 Years (Freshers can also apply!) Job Description We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Responsibilities Handle client queries throu...
Posted 4 months ago
1.0 - 6.0 years
42 - 60 Lacs
Chennai
Work from Office
Greetings From Probity Consultancy AR CALLER / Senior AR CALLER Chennai - Porur Two way cab provided * Handle AR calls, manage denials, and coordinate client relationships for optimal revenue cycle management. *if interested apply to this post* Office cab/shuttle Annual bonus Health insurance Provident fund
Posted 4 months ago
1.0 - 3.0 years
1 - 5 Lacs
Gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clien...
Posted 4 months ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities...
Posted 4 months ago
1.0 - 6.0 years
2 - 3 Lacs
Bhiwandi, Hyderabad, Bengaluru
Work from Office
Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.
Posted 4 months ago
2.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
T itle : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and ve...
Posted 4 months ago
5.0 - 7.0 years
7 - 10 Lacs
Kochi
Work from Office
Our Client: Client operates in the healthtech or remote health monitoring industry. It specializes in providing contactless health monitoring solutions using AI-powered sensors to track vital signs like heart rate, respiration, and sleep patterns. Their technology is often used in hospitals and home care settings for continuous, real-time health monitoring and early detection of medical conditions. Job Title: Key Account Manager Education: Masters Degree in Marketing Business, or related field Experience: 5-7 yrs of account management or sales experience. Location: Kochi Reporting to: Head of Operations Role and Responsibilities: Client Relationship Management: Build and maintain strong, lon...
Posted 4 months ago
3.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
What do we expect: We are seeking a dedicated, reliable, and proactive individual who thrives in a customer support environment and possesses excellent communication skills. You will play an essential role in managing user requests efficiently while providing timely responses through phone and email. We expect you to demonstrate accountability and be committed to meeting deadlines and service level agreements. This role requires the ability to work autonomously within defined processes and a willingness to learn about Commercial Real Estate. Flexibility with varied shifts covering GMT to PST working hours will be needed. Roles and Responsibilities: Field customer queries via phone and email,...
Posted 4 months ago
1.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular engagement/quick response Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) CS Engagement via Ticketing module, getting timely response; Keep active track of timely closure of tickets Assisting with billing inquiries such as explaining charges, resolving disputes and/or claims, or providing information on payment options Providing support for shipping services and delivery options available, regulatory compliance, documentation requirements, claim monitoring Analyze and support with insights to improve the process and internal op...
Posted 4 months ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
We are looking for a Product Support Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : ? Respond, manage, and resolve customer queries and issues sent via a ticketing system ? Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved ? Develop and implement strategies that will ensure a positive experience that ...
Posted 4 months ago
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