1492 Client Support Jobs - Page 3

Responsibilities: * Oversee post sales & after service operations * Ensure customer satisfaction through issue resolution * Manage CRM system for client relationships * Handle complaints with issue resolution focus Annual bonus Health insurance

Role & responsibilities Coordinating the end-to-end life cycle of the customer journey. Communicating with prospective clients and registered clients using phone calls and emails Sending invites for each step involved in all Career Progression Program First level interaction with leads enquiring about program Keep a track on leads coming on email or direct messaging to schedule appointment for Career Guidance Program discussion Tracking of client journey and ensuring the interim milestones are completed for each client Ensure coordinating with Coaches, Counsellors and Korporate ladders leadership team to ensure each program step is complete in all respects Proactive in approach towards clien...

Position : Associate Data Engineer Role: Product Support Analyst Headline: Were hiring a Product Support Analyst to join our global support team for a Data Warehouse Automation platform. Youll work directly with customers to troubleshoot and resolve issues related to ELT automation tools like Coalesce , integrated with cloud platforms such as Snowflake and Databricks . The role involves technical problem-solving, customer interaction, and continuous learning in data modeling techniques including Dimensional and Data Vault . Key Responsibilities: Work in night shifts (4 hours/day for 510 days/month) with the rest of the day off. Understand, reproduce, and debug product-related issues. Provide...

Role & responsibilities Provide strategic and day-to-day leadership for the Operations Team, including Client Operations, Data Entry, Customer Service, Billing, and Collections. Plan, manage, and coordinate daily operational activities to ensure timely and high-quality service delivery. Lead operational execution for a portfolio of key client accounts, ensuring exceptional service and value. Drive strategic initiatives to improve operational efficiency, financial performance, and scalability. Design and implement effective processes and resourcing models to support the onboarding and ongoing management of new accounts. Define, implement, and monitor KPIs and SLAs to ensure operational goals ...

Roles and Responsibilities: Provide training to the new and existing customers for our inventory management module. Can manage a Maximum of queries a day Willingness to work in rotational shifts, including weekends and public holidays, shows the roles alignment with customer support demands. Handle basic to critical level queries that might arise post-training for the Inventory Management Module. Work closely with the Operation Manager to maintain TAT for providing training. Good with handling customer communication via calls and emails Additional Qualifications and Skills: High school diploma or equivalent (Bachelor's degree in a related field is a plus). Strong computer skills and proficie...

We are looking for a skilled MICE Sales Manager with 6-10 years of experience to join our team at The Leela Ambience in Gurugram. The ideal candidate will have a strong background in sales and hospitality, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to ensure seamless execution of events. Provide exceptional customer service and support to clients. Manage and lead a team of sal...

- Conduct online meetings to provide assistance to potential clients, communicating thru phone calls, emails. - Document & report any issues or concerns encountered during client call, provide support to clients - Maintain records and documentation Required Candidate profile - Graduate / MBA in Marketing or related field. - Strong communication skills. - Excellent research and analytical abilities.

Understand broader concepts of ERP systems with solid grasp of ERP functionality Work closely with clients to implement in-house ERP solution (ERP Wave) Ensure smooth data migration and system functionality Handle data entries and provide exceptional client support

Key Responsibilities: Handle inbound and outbound calls from UK-based customers in a professional manner. Provide accurate information regarding products, services, orders, or account-related inquiries. Resolve customer issues efficiently while maintaining a high level of service quality. Ensure customer satisfaction by following up on unresolved queries or escalations. Maintain call logs, update customer information in the CRM system, and follow company SOPs. Achieve or exceed individual and team performance metrics (AHT, CSAT, FCR, etc.). Work collaboratively with supervisors and peers to improve service delivery. Required Skills and Qualifications: Excellent verbal communication skills in...

ensures timely follow-ups to gather feedback Strong communication, empathy, organizational skills, negotiation ability, and the capacity to handle pressure are essential for success in this role.

Develop and implement effective sales strategies to achieve business goals Build and maintain strong client relationships through regular communication Identify new business opportunities and generate leads Conduct market research to stay updated Required Candidate profile Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Excellent problem-solving and analytical skills Proficient in using CRM software

Develop and implement effective sales strategies to achieve business goals Build and maintain strong client relationships through regular communication Identify new business opportunities and generate leads Conduct market research to stay updated Required Candidate profile Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Excellent problem-solving and analytical skills Proficient in using CRM software

Job Title: Project Associate Location: Salem Experience: Minimum 1 year Languages Required: Tamil, English & Hindi (Mandatory) Work Mode: Work from Office (General Shift) Key Responsibilities: Understand and support the overall business process. Ensure 100% utilization of allocated business resources. Coordinate with vendor teams for recruitment, onboarding, and day-to-day operations. Collaborate with Team Leaders (Sr. Associates) for operator/machine activation support. Review quality reports, ensure adherence to regulatory guidelines, and provide training as needed. Analyze branch and operator performance and take corrective actions periodically. Prepare and maintain reports, documents, an...

He/She will be the sole point of contact between the business unit and Information Technologys Application Development team and Vendors. Person hired will be responsible for following activities : Strong knowledge and debugging skills in SQL Server Stored Procedures and Database Queries Strong knowledge on Windows Should be able to deploy projects and bug fixes to production. Identify high priority incidents and escalate to management. Assist with client support reporting. Should be able to write PLSQL/SQL queries.

We are seeking a skilled and forward-thinking Email Engineer with deep expertise in enterprise email infrastructure and a solid understanding of AI tools and capabilities This role requires a deep understanding of Microsoft Exchange (both on-prem and online, email security tools, Outlook and experience supporting large Microsoft Exchange environments. The ideal candidate will also be AI-educated, capable of leveraging AI tools to enhance productivity and lead efforts to implement AI-driven capabilities within the email service domain. This position MUST be flexible to work during US business hours (8am - 5pm CST) Primary Responsibilities: Administer and support Microsoft Exchange (On-Prem an...

Responsibilities Client Relationship Management: Build and maintain strong relationships with key clients to ensure long-term business success. Customer Support: Serve as the main point of contact for client inquiries, resolving issues promptly and effectively. Account Growth: Identify opportunities for expanding services, upselling, and cross-selling to existing clients. Collaboration: Work closely with internal teams, including sales, marketing, and operations, to enhance customer experience. Reporting & Analysis: Track client satisfaction, prepare reports on customer feedback, and recommend improvements. Contract & Renewal Management: Assist in negotiating contracts, renewals, and service...

Virtual Interview Timing || 5-6pm (30th Oct) Interview joining woindow will open till 5:20pm Please join the interview from the link given below: Google Meet joining info Video call link: https://meet.google.com/rsh-wgaj-mmx We are looking for motivated professionals to qualify and manage inbound buyer leads generated through 99acres.com . The role involves engaging with prospective buyers, assessing their seriousness and financial readiness, and forwarding only the qualified leads to relationship managers or clients thereby improving overall campaign effectiveness. Key Responsibilities :- Lead Engagement: Connect with inbound buyer inquiries received via 99acres (no cold calling). Qualifica...

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email chat applications and Call support to give clients quick answers to simple IT issues.. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you.. Experience :1 3 years. Shifts:Rotational Shifts. Location:Ahmedabad (#WFO). Responsib...

About us: Working at Tech Holding isnt just a job, its an opportunity to be a part of something bigger We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients Our founders and team members have industry experience and have held senior positions in a wide variety of companies- from emerging startups to large Fortune 50 firms- and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability Technical Support Engineer responsibilities include resolving network issues, configuring operating systems a...

Interact with clients to provide advice and assistance and achieve customer satisfaction. Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer inter...

We are hiring Customer Support Associates (Voice Process) for our Hyderabad location. This is a non-sales role in the BPO/ITES industry, primarily handling inbound calls (internal) and providing the L1 support on our Web/Mobile Applications. If you are customer-focused, fluent in Hindhi and a regional language, and passionate about providing excellent service, wed love to meet you! Key Responsibilities: Handle inbound voice process queries from customers Provide support on using the application Maintain high levels of customer satisfaction and service quality Follow standard operating procedures, call etiquettes, and company policies Work closely with team members to ensure smooth day-to-day...

Role Overview: You will be an Enterprise client manager in the dynamic job platform business of Job Hai. Your role is vital in supporting key client accounts and ensuring client satisfaction and successful execution of job platform services. A proactive and detail-oriented approach is essential, along with a passion for exceptional customer service and contributing to client growth. Key Responsibilities: - Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and ensuring overall client satisfaction. - Collaborate with Enterprise client managers to understand client needs and expectations. - Analyze client performance data, generate regular reports h...

Role Overview: You will be responsible for configuring, developing, and implementing Microsoft Dynamics NAV/ D365 Business Central software and components across all functional areas. Your role will involve collaborating with internal stakeholders to understand technical requirements, converting functional requirements into technical specifications, providing technical recommendations for installation and upgrades, and testing functionality against business requirements. Additionally, you will analyze, document, and suggest system enhancements to meet business goals and support complex situations such as issue resolution and critical support. Key Responsibilities: - Work with internal stakeh...

Position Summary: Perform DataLake(Azure Databricks) operations on healthcare data from multiple sources. To succeed in this role, the candidate should be analytical and excellent communicator. Experience in the healthcare industry is a plus. Experience integrating data from disparate sources in MS SQL and DataLake Environment. You will be responsible towards working with different stakeholders to accomplish business and operation goals. Key Duties & Responsibilities: Data processing (ETL) using MSSQL, DataLake (Azure Databricks), Python, Scala, GitHub with T-SQL stored procedures, views, and other various database objects; import and export processing; data conversions; business process wor...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the u...