536 Client Support Jobs - Page 3

Elevate is recruiting an Elevated Experience Coordinator, in our Med Legal team India. You might be a right fit If you are a client-focused professional who wants your creative and innovative ideas to make a difference, Elevates Elevated Experience team. As an Elevated Experience - Coordinator, you will be a part of offshore Elevated Experience team and will have reporting to the Team Leader Med Legal Services in India. Coordinator will be responsible to provide end-to-end services to the existing and new law firms, insurance company, and corporate Customers. Specifically, the Coordinator will Scrutinize all the requests of the customer and enter the relevant information in the database. Send out emails to the customers for follow-ups, estimates or delivering the service reports. Work on multiple tasks with quick turnaround. Collaborate with the sales team to process ad hoc requests. Act as an intermediary between internal teams and customers. Attend the sales meeting to ensure the customer needs fulfilled. Work on special projects as needed including data entry, electronic filing, organizing documents, etc. Understand and work competently in a virtual environment. Be part of a dynamic team who works together to help our client succeed. Skills for success Ability to analyse and organize work for maximum efficiency. Excellent writing and interpersonal skills, focused on supporting your client s needs. Ability to write clear and concise emails. Ability to present well on the phone and in virtual conference calls. Proven ability to work in a client-centric, deadline driven environment. Strong analytical skills, problem solving capability and resiliency. Proficiency in Microsoft Word, Outlook and Adobe Acrobat. Experience 2+ years of experience in Operations department or US Healthcare. Experience working in a growing, fast-paced organization with a dynamic environment. Excellent track record in previous Client support/Customer Service engagements. Experience working directly with a US client. Qualifications Any bachelor s degree Company Information Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes. Our most recent achievements and distinctions include: For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific. For the fourth year in a row, Elevate s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms. Newsweek awarded Elevate highest rating in the annual America s Greatest Workplaces for Diversity list and America s Greatest Workplace for 2024 list. Elevate was named a top ALSP in Asia by Thomson Reuters Asian Legal Business in 2024. Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact. Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016. Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report. The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US. Learn more at: https://elevate.law See more jobs at: https://elevate.law/careers/ Follow us on social media: https: / / www.linkedin.com / company / elevate-services All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Job Description Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with Simplifile product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of Simplifile software solutions. Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for 85% of all cases assigned at six-month s tenure in the role while maintaining a satisfactory level of customer satisfaction. Support and drive service level attainment to departmental standards. Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates in accordance to departmental standards. Have awareness for, and develop recognition of systemic customer-impacting problems, and respond appropriately per departmental procedure. Understand and follow company and departmental guidelines and policies for customer interaction/customer service. Adopt and exhibit core behaviors toward teamwork and professionalism as defined by departmental standard. Manage customer interactions as set forth by department policy and procedure. Adhere to schedule as set forth by management. Manage case backlog to departmental standards. Thoroughly and accurately document details of all customer interactions in appropriate case management system. Knowledge and Experience 2 years equivalent customer service or technical support experience. Possesses and ability to manage own time to department and team standards and expectations. Ability to Analyze and compare the conceptual and technical symptoms of a reported software problem to expected functionality and accurately identify the key differences, probable cause, and corrective course of action. An ability to demonstrate basic competency in software application problem diagnosis, troubleshooting, and resolution. Collaborates: Partners and works collaboratively to meet shared objectives. Cooperative; Fair; Trustworthy. Communicates Effectively: Develops and delivers, by written and oral communications, information which is clear, salient, and audience appropriate. Listens attentively; Adapts communication style to the audience and setting; Communicates effectively in large and small groups, and one-to-one. Deliver salient information and complete solutions with confidence. Customer Focus: Exhibits a sense of dedication to meeting the expectations and requirements of the customer. Actions are considerate of customer need and perception; Builds and maintains functional and appropriate relationships; Gains trust and garners the respect of the customer. Decision Quality: Makes sound, timely decisions toward agreed upon personal, company, and departmental/team objectives and goals. Consistently demonstrates good judgement; Considers relevant factors; Applies good practices and methodology to decision making. Understands and appropriately balances and prioritizes work efforts to operational needs. Nimble Learning: Willingly and actively learns through experimentation and problem solving. Curious; Learns concepts quickly; Seeks knowledge. Technical Savvy: Exhibits a willingness and desire to learn diverse, job-appropriate technologies and technical skills. Capacity to understand technical concepts, processes, procedures, and tools. An aptitude for technical problem solving, including the ability to learn and adopt new technical concepts, processes, and troubleshooting procedures. Preferred Knowledge and Experience Plan and self-manage work efforts to goals and department/team objectives. Possesses a basic understanding of business-to-business software applications utilized in complex multi-user environments that are both desktop application based and fully web-based. Drives Results: Is able to consistently demonstrate achievement of results toward goals and objectives. Persistent; Empowered; Promotes and appropriately encourages others to meet/exceed goals. Manages Ambiguity: Demonstrates an ability to remain productive and function effectively in the role when situations are uncertain, unclear, or where situational information is not complete. Adaptable; Flexible; Resilient. Manages Complexity: Obtains relevant diagnostic information and apply to issue analysis and resolution effo rts . Possesses the capability, capacity, and patience to collect and consider complex, large quantities, and/or potentially contradictory information in the process of triage, problem analysis, and resolution. Critical thinking; Problem solving.

Act as the first contact for client tech issues, resolve domain/DNS queries, manage TLD policies, guide clients, escalate complex cases, maintain ticket records, and stay updated on domain/DNS trends and best practices. Required Candidate profile Graduate Fresher.

Job description : Associate Support Engineer Responsibilities: Roles and Responsibilities Diagnose and quickly resolve a wide range of Windows applications issues. Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System. Install, upgrade, support and troubleshoot for printers & related computer hardware. Collaborate with other departments to identify and resolve cross-functional issues, ensuring that customer inquiries and issues are addressed in a timely and effective manner. Customize & configure desktop hardware to meet specifications and business standards. Strong technical written and verbal communication skills (Technical writing and Documentation of Infrastructure) Strong organizational skills and ability to multi-task in a small business environment Team players must be able to work with people within and outside of the IT department. Customer service oriented. Must be willing to work in shifts for 24/7 operating hours. Primary Skills: Email/Chat supports the users, creating tickets and resolving issues. Remotely Install, upgrade, support and troubleshoot Windows OS and any other authorized desktop applications on Laptops/Desktops. Assist users with technical issues in patient care systems. Role: Network (Support) Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Sc in Any Specialization, BCA in Any Specialization Key Skills

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies. Support Engineer Requirements: Bachelor's degree in computer science or information technology. Proven work experience as a desktop support engineer or support technician. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Knowledge of popular operating systems, software applications, and remote connection systems. Ability to solve complex hardware and software issues. Ability to travel and work after hours when necessary. Excellent interpersonal skills. Good written and verbal communication skills. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: BCA in Any Specialization, B.Sc in Any Specialization

You are a seasoned professional with 10-15 years of experience, looking to join our team as a Senior Customer Support Engineer cum Technical Project Manager. In this role, you will utilize your deep technical expertise and project leadership capabilities to support critical client environments and ensure successful implementation of our solutions. As the primary technical interface between our organization and clients, you will be responsible for resolving escalated issues, managing complex deployments, and maintaining operational excellence. Your strategic thinking, mentoring of junior staff, process improvement skills, and direct contributions will play a key role in enhancing client satisfaction and driving organizational success. This position is well-suited for someone who has transitioned from hands-on technical roles to project leadership and is now seeking a strategic and impactful position that offers both technical depth and customer-facing responsibilities.,

As a Client Support member in our team, you will have the responsibility of assisting senior consultants in delivering tax advice and compliance services to our valued clients. Your role will involve preparing tax returns for individuals, businesses, and other entities, ensuring that all documentation is accurate and in line with the relevant tax laws. Additionally, you will conduct tax research to stay updated on the latest laws, regulations, and rulings, supporting the team's work effectively. Data analysis will be a crucial part of your responsibilities, as you will be required to analyze financial data and other relevant information to identify potential tax issues and opportunities. You will then be responsible for preparing clear and concise reports, memos, and presentations summarizing tax findings and recommendations for our clients. Effective client communication is key in this role, as you will be in direct contact with clients to gather necessary information, explain tax matters, and address any queries they may have. It is imperative that all tax-related activities are conducted in compliance with applicable laws and regulations, and you will be expected to work collaboratively with other team members to deliver high-quality tax services. Furthermore, your professional development is important to us, and we encourage active participation in training and development opportunities to enhance your tax knowledge and skills. Please note that the age limit for this position is between 20 to 30 years. This is a Full-time, Permanent position suitable for Fresher candidates. The work location will be in person, fostering effective communication and collaboration within the team.,

As a Sales Associate (Intern) at our company, you will have the exciting opportunity to engage in selling products or services to potential customers. Your main responsibility will involve identifying and reaching out to enterprise-level clients who could benefit from our offerings. You will focus on building and maintaining relationships with key decision-makers within target enterprises, delivering persuasive sales presentations to showcase the value proposition of our products or services, and demonstrating how our offerings align with the strategic objectives of the enterprise. Your roles and responsibilities will include: - Identifying and selling prospects, maintaining client relationships. - Evaluating business opportunities, researching sales options, and recommending solutions. - Staying updated on industry trends, market activities, and competitors to identify product improvements. - Providing support, information, and guidance to clients while recommending new opportunities for profit and service enhancements. - Generating reports by collecting and analyzing information. - Upholding organization standards to deliver quality service. - Continuously enhancing your professional and technical knowledge through educational workshops and publications. - Collaborating with the team to achieve sales goals on a monthly, quarterly, and yearly basis. - Ensuring high levels of customer satisfaction through excellent sales service. - Assisting customers with product features and making recommendations based on their needs. - Processing point of sale purchases, cross-selling products, and working with colleagues to provide exceptional customer service. - Building trust relationships with clients and suggesting strategies to improve sales. To excel in this role, you should possess: - Proficiency in English. - Excellent MS Office skills. - Hands-on experience with CRM software (preferred). - A strong understanding of marketing and negotiating techniques. - A passion for sales and a results-driven approach. - The ability to deliver engaging presentations. - A degree in BBA, BBM, B. Com, or MBA. Our CEO envisions our company as not just being in the B2B food service industry but as a platform for "Capturing Hearts." We aim to transform corporate cafeterias into spaces of joy and inspiration, elevating the daily experiences of individuals. If you resonate with our vision of spreading happiness and making the world a more beautiful place, we welcome you to join us on this mission. Let's work together to create a positive impact and bring joy to a world burdened by stress and pressure.,

As a candidate for the position, you will be responsible for various key aspects related to the stock market, technical chart analysis, Telegram channel management, telecommunication, sales, client onboarding, and support. Your role will involve interacting with prospects and clients, providing market insights, managing Telegram channels, engaging with users, pitching platform offerings to potential clients, tracking conversions, and ensuring a seamless onboarding process for users. Your primary responsibilities will include understanding basic to intermediate technical chart patterns such as candlestick and support/resistance, explaining market insights and advisor trades to prospects and clients, and confidently addressing user queries related to equity, intraday, or options strategies. Additionally, you will manage and engage with users in Telegram channels and groups, post regular updates and promotions, respond to direct messages and comments promptly, and handle client calls to pitch platform offerings and advisor subscription plans. Following up with leads from various sources, tracking conversions, and providing support during the onboarding process will also be crucial aspects of your role. To excel in this position, you must have a minimum of 15 years of experience in business development, tele-sales, or client onboarding within the fintech or stock market-related industries. Proficiency in stock market knowledge, trading charts, and basic technical analysis is essential, along with prior experience in managing Telegram channels and groups. Strong tele-calling and communication skills, fluency in both Hindi and English (spoken and written), and familiarity with tools like Excel, Google Sheets, and CRM platforms are also required. While not mandatory, preferred skills include previous experience with SEBI-registered advisors or stock market platforms, a basic understanding of options trading and equity delivery trades, and familiarity with trading platforms like Zerodha, Upstox, and AngelOne. The position is full-time and permanent, offering benefits such as cell phone reimbursement, paid sick time, and paid time off. The schedule is a day shift from Monday to Friday, with the opportunity for a performance bonus. If you are a proactive and skilled professional with a passion for the stock market and client interaction, this role offers a dynamic and rewarding opportunity to contribute to a thriving work environment and make a meaningful impact.,

Required: Min. 1 Year' Experience into Customer Support Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Qualification 12+ Work from office CTC: 27k (Take home 22k) 6 Days Working; 1 day rotational off Day Shifts Contact: HR Varsha 9251688428

Job description entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. As an Implementation Lead at this company, you will prioritize the goals and needs of our customers. Implementation Leads form a direct relationship with customers and provide them with timely value propositions. Implementation team works with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. Essential Skills: Should have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner. Should be able to work with cross-functional teams (e.g., Product, Sales, technology) to quickly come up with solutions that achieve customer objectives. Adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener. Constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell. Requirement and Qualifications: 6+ years of experience working with enterprise-level strategic customers on technology solutions. Ability to understand complex business requirements. Ability to quickly learn and explain technical concepts. Good project management skills. Strong critical thinking skills and ability to draw insights to improve the product and customer experience. Very good verbal and written communication & presentation skills. Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus. Very hands-on experience in Excel sheets and advanced data analysis. Excellent communication skills and experience working with a Cloud/SaaS company would be ideal.

Roles and Responsibilities Should Install, Support and Troubleshoot Software Applications onsite Training to Clients on Software Applications Desired Candidate Profile Candidate should have knowledge on Software Applications Must be a Quick learner 2-Wheeler with Driving License Required

Roles and Responsibilities Should Install, Support and Troubleshoot Software Applications onsite Training to Clients on Software Applications Desired Candidate Profile Candidate should have knowledge on Software Applications Must be a Quick learner 2-Wheeler with Driving License Required

Backend Support Executive (Client Support Internal Operations) Responsibilities: Support internal teams by managing backend tasks based on client requirements and requests. Work closely with the Onboarding / Client Success team to understand the deliverables expected by the client. Coordinate with technical teams or relevant departments to ensure tasks are completed as per the defined scope and timelines. Maintain and update internal trackers, task management systems, and reports related to client projects. Review data and documents shared by clients and ensure accurate processing or uploading. Perform quality checks on completed backend tasks to ensure error-free execution. Proactively escalate delays, dependencies, or issues to relevant stakeholders. Provide regular updates to the internal team about the progress of assigned backend work. Document standard operating procedures and key learnings for repeatable backend processes. Contribute to process improvement initiatives by identifying recurring patterns or challenges. Key Skills/Activities: 0 1 years of experience in backend operations, client support, or a similar role. Familiar with tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop. Strong multitasking skills with the ability to manage multiple priorities under tight deadlines. Excellent attention to detail and time management abilities. Understanding of SaaS-based platforms and their client-facing functionalities. Ability to comprehend client requirements, identify gaps, and deliver effective solutions. Strong communication skills with a proven ability to coordinate across internal teams. Proactive in providing timely updates and aligning with cross-functional stakeholders. Quick learner with the ability to adapt to new systems, tools, and operational processes. Expectations: Work in a fast-paced, collaborative environment that encourages continuous learning and problem-solving. Requires regular coordination and communication with cross-functional internal teams to ensure seamless execution. May involve occasional extended hours based on client priorities and project deadlines. INR 2.4 LPA - INR 3.0 LPA

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1-3 yrs About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc. Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degree Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently 1+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services Experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc. Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do NANANA What are we looking for NAMinimum Bachelors degree (Non-technical graduates / post-graduates preferred)US retirement knowledge preferredOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood MS Office & typing skills with attention to detail.Ability work independently Roles and Responsibilities: Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportWorking as per process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesTaking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followed Qualification Any Graduation

HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base

Position Overview We are looking for a motivated and skilled IT Support to join our team. The ideal candidate will have excellent English communication skills, strong proficiency in Microsoft Office applications. Key Responsibilities Serve as the first point of contact for internal teams or clients, addressing IT-related inquiries and issues promptly and professionally. Provide support via email, phone, and chat for technical issues related to hardware, software, and networking. Maintain detailed records of support activities and interactions in the companys CRM or ticketing system. Collaborate with internal departments to escalate and resolve complex technical problems. Monitor and identify recurring issues to help improve support processes and system efficiency. Requirements Fluency in English with strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Strong troubleshooting and problem-solving skills. Ability to work independently as well as within a team. Previous experience in IT support or a technical customer service role is an advantage. Opportunities for growth and development within the organization.

As a member of the PI team at A&M, you will be part of a culture that celebrates independent thinkers and doers who can make a positive impact on clients and shape the industry. Our collaborative environment is guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity. Inclusive Diversity is at the heart of our organization, where we not only embrace diversity but also foster inclusiveness, encouraging every individual to bring their authentic selves to work each day. It is integrated into our recruitment processes, employee development programs, business practices, client support, and vendor partnerships, reflecting the essence of the A&M way. A&M is an Equal Opportunity Employer, committed to providing a fair and inclusive work environment for all employees. We believe in equal opportunities for growth and development, irrespective of background or identity. Please be aware that in accordance with A&M's policy, we do not accept unsolicited resumes from third-party recruiters unless they are specifically engaged to provide candidates for a particular opening. Any unsolicited resumes submitted by an employment agency, individual, or entity will be considered as having been provided to A&M on a non-fee basis, and A&M reserves the right to consider and hire such applicants at its discretion without any obligation to the submitting party.,

The ideal candidate for this role should possess excellent communication skills and have experience in calendar management for executives. You will be responsible for aiding executives in preparing for meetings, responding to emails, and handling document requests on their behalf. Additionally, you will be expected to draft slides, meeting notes, and documents for executives. As the go-to person for all client needs, you will directly support clients in daily administration, calendar management, travel schedules, project coordination, delivering presentations, answering calls, and more. You will serve as a spokesperson for the client on all matters and provide administrative support. In the absence of the client, you will be required to make administrative decisions and take action on their behalf. Managing a high-volume travel schedule will also be part of your responsibilities. You will help conserve the client's time by handling correspondence, drafting letters and documents, collecting and analyzing information, and initiating telecommunications. Coordinating projects by capturing timelines and strategies, as well as delivering progress updates, will be essential. Other duties include preparing meeting rooms for appointments, coordinating schedules, greeting customers and clients before meetings, and keeping, preparing, and distributing minutes of meetings. This is a full-time position with benefits such as health insurance, paid sick time, and provident fund. The work schedule is during the day shift, and the preferred candidate should have at least 1 year of total work experience. The work location for this role is in-person.,

HARMAN COTTEX AND SEEDS PRIVATE LIMITED is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

Designation : Customer support officer(Only female candidates) Location :Kochi Key Responsibilities: Deliver professional and presentable customer service. Utilize exceptional communication skills to assist clients. Manage time effectively to handle multiple inquiries. Adapt to various situations and solve problems efficiently. Collaborate effectively within a team environment. Good english communication Considering freshers