1499 Client Support Jobs - Page 23

Key Responsibilities: Handle inbound and outbound international calls professionally. Assist customers with inquiries, concerns, and issues in a timely and empathetic manner. Maintain a high level of product knowledge to offer accurate solutions. Document all call information according to standard operating procedures. Strive to achieve customer satisfaction and meet/exceed quality and productivity targets. What Were Looking For: Excellent verbal communication skills in English (US/UK accent preferred). 03 years of experience in a voice-based international BPO (freshers welcome!). Strong interpersonal skills and ability to work in a team environment. Basic computer knowledge (MS Office, typi...

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support. Eligibility Criteria: Education: Minimum 15 years of formal educ...

Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift Meet Your HR Contact: HR pooja 9986024649 Rivera Manpower Services (DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS) Client Servicing | B2B Process Role : Accounts Coordinator / Localization Coordinator Process Type : B2B (Semi-Voice 70% Non-Voice, 30% Voice) Industry : Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.) Work Mode : Hybrid (2 Days WFO & 3 Days WFH or Vice Versa) Work Location : Bellandur, Bangalore Shift Timing : Fixed US Shift | Login between 6 PM 9 PM IST Weekends Off : Fixed Saturday & Sunday Off Key Responsibilities: Act as a liaison ...

Integrated Facilities Management Corporate Solutions (Country, Region) What this job involves: Prioritizing the facilities needsalways. A seasoned expert in the field, A Travel Analysts job involves managing all aspects of travel arrangements, including visa applications, ensuring compliance with immigration laws, and managing travel-related documentation for individuals or organizations. Act as a point of contact for clients, providing support and guidance throughout the travel process. Analyzing travel data, ensuring compliance with company policies, and identifying opportunities for cost savings and efficiency improvements. This includes tasks like reviewing and analyzing travel expenses,...

Integrated Facilities Management Corporate Solutions (Country, Region) What this job involves: Prioritizing the facilities needsalways. A seasoned expert in the field, A Travel Analysts job involves managing all aspects of travel arrangements, including visa applications, ensuring compliance with immigration laws, and managing travel-related documentation for individuals or organizations. Act as a point of contact for clients, providing support and guidance throughout the travel process. Analyzing travel data, ensuring compliance with company policies, and identifying opportunities for cost savings and efficiency improvements. This includes tasks like reviewing and analyzing travel expenses,...

To provide professional and quality counselling service that exceeds customer and client expectations To achieve student invoice target by intake and assigned destination Support execution of the destination wise activity calendars to deliver pipeline leads and conversion targets by intake. Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team and support OM through exhibiting a collaborative operating style thereby building team spirit 6. Effectively implement global priority projects at country/office (Ex: OSCAR/OSCAR Applied etc.) Key accountabilities Business Acumen Student Services Destination Client services Ma...

Dear Candidate , Greetings from Intouch CX !! We are seeking a skilled and customer-focused Chat/Email Agent to provide real-time assistance to customers via live chat / Email. Wed love to get to know you better and invite you to an in-person interview at our Electronic City, Phase 1, Bangalore office to explore the opportunity of becoming a Consultant/Sr. Consultant - Customer Support. For a swift response, please share your CV to 7406234123 . Direct walk-ins are welcome, but please mention " HR Henry " on your resume. Position Details: Role: Consultant/Sr. Consultant - Customer Support Location : Electronic City, Phase 1, Bangalore Shift Timings: Night Rotational Shifts Perks: 2-way Cabs a...

Roles & Responsibilities : Reach out to potential clients via calls, emails, and messages Generate leads and build a strong pipeline What You'll Gain Certification of Internship Completion Possibility of a full-time role after internship

Maintain & update client data Coordinate between Production, Sales, & Dispatch teams. Assist & facilitate the sales team in daily activities and meetings. Prepare reports & conduct analysis. Handle client queries & manage social media

Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions. Resolve technical problems reported by the customer to the agent in a timely manne...

Job Purpose At ICE, we are on a mission as a team. We are problem solvers and partners, always starting with our customers needs, working to solve their challenges and create opportunities. Our start-up roots are ingrained on our corporate culture - nimble, flexible and fast moving. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We take pride in what we do, acting with integrity and passion, driving continuous improvement so our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our cu...

Responsibilities Advise customers on best practices for using (application) AIQ in an efficient and effective manner Research, troubleshoot and resolve customer issues, as well as communicate status to customer Fully document all issues and solutions in the support ticketing system and in accordance with Standard Operating Procedures (SOP) Log into the phone system during your assigned shift, to accept and respond to incoming customer calls Escalate product defects and enhancement requests via JIRA to the Level 2 team Develop and maintain deep of technical knowledge of how AIQ is deployed and configured in the Cloud Contribute to an environment that encourages information sharing, team-based...

Job Purpose The Client Support Specialist I acts as a subject-matter and product-area specialist to provide support to our customer base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with Simplifiles product and services within their business. The Client Support Specialist I may be deployed virtually to manage and drive resolution of escalated customer issues and is routinely called upon to assist support specialists in complex t...

Responsibilities Advise customers on best practices for using (application) AIQ in an efficient and effective manner Research, troubleshoot and resolve customer issues, as well as communicate status to customer Fully document all issues and solutions in the support ticketing system and in accordance with Standard Operating Procedures (SOP) Log into the phone system during your assigned shift, to accept and respond to incoming customer calls Escalate product defects and enhancement requests via JIRA to the Level 2 team Develop and maintain deep of technical knowledge of how AIQ is deployed and configured in the Cloud Contribute to an environment that encourages information sharing, team-based...

Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company an...

Creative Producer As the Creative Producer at our Mumbai location, you will be responsible for the day-to-day project management and execution within a specific vertical. Reporting directly to the Associate Director, Production, you will work alongside a team of 2-3 producers to manage production tasks from brief to delivery. Your role will involve adhering to all internal and external processes, ensuring collaboration with cross-functional teams to deliver high-quality assets on time and within budget. The ideal candidate for this position will have a solid foundation in production and thrive in a fast-paced environment. Your key responsibilities will include coordinating and executing dail...

You should have a qualification of B.Pharm / M.Pharm / Graduate in any paramedical field and at least 1 year of experience. This position is based in Ahmedabad and requires you to work in day shifts. The salary for this role is open to discussion. Your key tasks will include gathering requirements for regulatory software development related to Pharmacovigilance (PV) & Clinical Trial Management (CTM). You will need to analyze requirements in collaboration with the software development team, share domain/subject knowledge with the team, and provide support to clients in implementing regulatory software successfully. Your responsibilities will also involve providing user training, documentation...

As a Project Manager, you will be responsible for managing advisory engagements for Indian and foreign MNCs involving mergers, demergers, business and share acquisitions, investment structuring, and joint ventures. You will coordinate with cross-functional teams to ensure strategic execution, regulatory compliance, and optimal tax efficiency. Supporting clients throughout the business lifecycle by conducting detailed quantitative analysis, managing seamless execution of plans, and applying effective structuring strategies to help achieve their commercial and strategic goals will be a key part of your role. Your responsibilities will also include ideating on tax structuring options for multin...

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support. Eligibility Criteria: Education: Minimum 15 years of formal education Any graduate wi...

About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do? *Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishingtroubleshooting procedures to meet daily support requirements. Requirements What you need Candidates must be able to work th...

The Company Diligent is the worlds largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers an...

Client Support Specialist Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do . Delivers legendary Clien...

Job Description 1 Job description: Role: Associate Client Servicing Location: Goregaon (W), Mumbai Timings: : 1AM to 10AM / 5PM to 2AM Working Days: Rotational Week-off About us: Crimson Interactive We are a technology-driven scientific communications & localization company. Crimson offers a robust ecosystem of services with cutting-edge AI and learning products for researchers, publishers, societies, universities, and government research bodies worldwide. With a global presence, including 9 international offices, we cater to the communication needs of the scientific community and corporates. Whats in it for you? 1. Global exposure: Crimson has employees belonging to more than 125 countries....

Executive Assistant (Wealth Operations) - Client Relationships We're looking for a sharp, detail-oriented Executive Assistant to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing,...

Mutual Fund Operations - Client Relationships Associate We're looking for a sharp, detail-oriented individual to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing, excellence-orie...