541 Client Support Jobs - Page 21

We are looking for Analyst / Senior Analyst (Medical Transcriptionist Direct Upload) Technical Skills Proficient on escription, eS O ne/ Em dat & Fluency for Transcription (FFT) Platform. Eligibility criteria Any Undergraduate, Graduate or Post-graduate Should be trained, preferably certified and a relevant work experience with minimum 2 years as a Medical Transcriptionist/ Editor . Must be able to coordinate with managers and team. Members to ensure adequate client/customer support coverage. Must have excellent time management skills. Must be able to maintain multiple site information and must be able to multitask. Must be ready to work in a 24/7 environment with majority of time working in evening/night shifts. Must be ready to work with week off(s) other than weekends . Work experience as a medical transcriptionist/editor on a variety of medical specialties and work types. Experience and knowledge of other transcription platforms would be an added advantage.

Position summary Perform ETL operations on healthcare data from multiple sources. To succeed in this role, the candidate should be analytical and excellent communicator. Experience in the healthcare industry is a plus. Experience integrating data from disparate sources in MS SQL Environment. You will be responsible towards working with different stakeholders to accomplish business and operation goals. Key duties & responsibilities Data processing (ETL) using MSSQL 2012/2014 R2 SSIS with stored procedures, views, and other various database objects; import and export processing; data conversions; business process workflows and metrics reporting. Providing client support services and enhancements. Controlling daily ticket resolution/prioritization as client and user volume increases. Prioritizing issues based on client expectations, volume of current tickets, and visibility of issues across the enterprise. Analyzing the overall enterprise environment to find gaps and can think outside-of-the-box in order to design and create functionality which will prove to be of value. Provide SQL training to other technicians. Drive ticket resolution momentum and provide feedback to US Leadership where staff improvements can be made in order to better overall productivity of the technicians. Manage MSSQL Server 2012/2014 R2 database objects (stored procedures, views, synonyms, tables and overall schema), reporting, and administration. Skills and Knowledge Bachelors degree in computer science or equivalent. 4-7 years of experience writing T-SQL code in order to triage issues, analyse data, and optimize database objects. 2-5 years of experience of troubleshooting using MSSQL 2012 R2/2014 SSIS. 2-3 years of experience relating to ETL flat file/real-time message data loading. Strong with MSSQL 2012 R2/2014 Administration. Key competency profile Identify new opportunities by anticipating change and planning accordingly Feels comfortable working in a changing environment Communicates accurately at client's level of understanding, checking to make sure all information is correct. Be accountable for customer service of highest quality Help people improve by learning from successes and failures Finds flexible and rapid solutions to meet the clients needs. Takes controlled risks, seeking support from team members when unsure. Motivate each other to perform at our highest level Prioritizes work and sets realistic deadlines to ensure that important tasks are achieved on or ahead of time, with quality results. Shares own expertise with team members, while remaining open to others' ideas. Identify area of process improvement and automation Help team members with your expertise to archive common goal. Proactively identifying problems and solutions. Takes full responsibility for meeting the clients level of satisfaction. Checks back with client to ensure the correct information has been provided. Continuously searches for new ideas and better ways of doing things. Takes steps to learn about own department, its vision, its values and its strategic objectives. Encourages others to look for solutions rather than presenting problems

Designation: Executive/Associate Executive Department: Client Support Location: Chennai Experience: 1-5 Years Role Description: A Client service executive's role is to communicate customer needs to stakeholders and understand exactly how Client use your product or service. Duties/Responsibilities: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key client needs and requirements. Expand the relationships with existing client by continuously proposing solutions that meet their objectives. Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Revenue enhancement by maintaining defined customer SLAs with help of internal Stakeholders. Business Growth and Optimization. Process Development and Enhancement. Required Skills/Abilities: 1, Local Language 2, Excellent communication

Roles and Responsibilities Manage key client relationships, ensuring exceptional service delivery and retention. Provide strategic support to clients through effective communication, coordination, and account management. Develop strong client relationships by understanding their needs and preferences. Ensure seamless execution of events, exhibitions, and projects from planning to delivery. Collaborate with internal teams to resolve client issues promptly and efficiently. Whatsapp your CV on 9974899393 Desired Candidate Profile 1-5 years of experience in event management or a related field. Excellent communication skills for effective client interaction. Strong client relationship building skills for long-term partnerships. Ability to work independently with minimal supervision while prioritizing tasks effectively.

We are looking for a Associate Technical Project Manager to assist in the planning, coordination, and execution of technical projects. This role is ideal for someone who has a solid understanding of technology and project workflows and is looking to grow into a full Technical Project Manager role over time. You will work closely with Technical Project Managers, developers, designers, QA teams, and other stakeholders to support smooth project delivery and ensure all pieces of the puzzle come together effectively. Key Responsibilities Project Support & Coordination Assist TPMs in breaking down project requirements into actionable tasks. Help track timelines, progress, and dependencies across the team. Schedule and run stand-ups, sprint planning, and retrospective meetings. Documentation & Reporting Maintain clear and up-to-date project documentation including status reports, risk logs, timelines, and task trackers. Help prepare reports and presentations for internal and client meetings. Communication & Follow-ups Act as a point of contact for internal communications on project status. Ensure timely follow-ups on assigned tasks and flag bottlenecks early. Task & Resource Tracking Monitor task allocations, team workloads, and sprint boards. Ensure deadlines are being met and escalate any blockers to the TPM or team leads as needed. Quality Checks & Testing Support Coordinate with QA teams to ensure that deliverables are tested against requirements. Assist in unit testing of core use cases before and after deployments. Deployment Coordination Support the deployment process by coordinating with developers, QA, and DevOps. Ensure final checklists are in place and deployments happen with minimal disruption. Process Improvement Help refine project processes by identifying gaps or inefficiencies. Bring ideas to improve team velocity, documentation, or communication flows. Requirements and skills 1-3 years of experience in a project coordination or support role (preferably in a tech environment) Basic understanding of software development lifecycles and agile methodologies Strong organizational skills and attention to detail Clear and effective verbal and written communication Comfort using tools like Jira, Trello, Asana, or similar Proactive mindset with a willingness to learn and grow into a leadership role

Position details Department Operations Industry Agriculture/ Dairy/ Animal Husbandry Location Gujarat Roles and Responsibilities Building Trust & Strong Relationships Install Tags & Gateways at new farms by following the Standard Operating Procedures (SOPs). Ensure proper configuration and testing of devices for smooth operation. Regularly check the application to ensure:Proper functioning of tags, Gateway connectivity, Alerts and notifications are received and processed. Collaborate with representatives and conduct farm visits to assess conditions and provide support. Monitor daily alerts, ensure appropriate action is taken, and record updates in the application with client support. Visit farms, collect necessary inputs, and help resolve issues faced by farmers. Validate reported events with farmers and client representatives. Provide feedback to the backend team for process improvements. Encourage farmers to use the application effectively. Conduct informational meetings and training sessions to enhance adoption. Requirements Work Experience Minimum 6 months to 1 year (Freshers may also apply) Qualifications Diploma or Graduation in Animal Husbandry, Dairy, or Agriculture Soft Skills Good communication skills in local language (Gujarati). Willingness to work in rural areas. Customer-focused mindset. Technical aptitude for working with digital solutions. Problem-solving skills. Additional Information This role is ideal for individuals passionate about animal health, agriculture technology, and farmer engagement. Trust and good relationships with dairy farmers are key to success in this role. It offers an opportunity to work closely with farmers and contribute to improving cattle health management through digital solutions.

locationsBangalore,India time typeFull time posted onPosted 30+ Days Ago job requisition idR0000286876 Senior Specialist TCOM Guest Services Years of Experience Desired0-1 year About us Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From REDcard Guest Services to the Client Support Center, we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Targets bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. Guest Services handles all guest inquiries, issues, reviews, and comments relating to Target.com orders and site issues. As a Senior Specialist in Guest Services, youll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. Youll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. Youll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. Youll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. Youll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-media environment (e-mails, phone calls, chat, letters and other non-guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you Bachelors Degree from an Accredited University. Fresher or 1 year of previous customer service experience, preferably in Chat environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Open to work in 24/7 shifts, preferably working in US time zones This description is intended as a guide only. The listed duties may be changed at the discretion of the incumbents supervisor.

Designation: Executive/Associate Executive Department: Client Support Location: Mumbai-Andheri, Noida, Okhla, Kolkata Experience: 1-5 Years Role Description: A Client service executive's role is to communicate customer needs to stakeholders and understand exactly how Client use your product or service. Duties/Responsibilities: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key client needs and requirements. Expand the relationships with existing client by continuously proposing solutions that meet their objectives. Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Revenue enhancement by maintaining defined customer SLAs with help of internal Stakeholders. Business Growth and Optimization. Process Development and Enhancement. Required Skills/Abilities: 1, Local Language 2, Excellent communication

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Processing monetary and non-monetary transactions for assigned clients\transactions. Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Graduate, preferable from commerce background (not mandatory) Experience in the US retirement industry (not mandatory) Open to core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability to work independently 1 to 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in Money Out processes such as Inservice withdrawal, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Qualification Any Graduation

Strong communication & persuasion skills, client handling and demo presentation, cold calling, Basic understanding of sales and follow-up process, Make outbound calls to potential leads and explain our services/products.

Integrated Facilities Management Corporate Solutions (Country, Region) What this job involves: Prioritizing the facilities needsalways. A seasoned expert in the field, A Travel Analysts job involves managing all aspects of travel arrangements, including visa applications, ensuring compliance with immigration laws, and managing travel-related documentation for individuals or organizations. Act as a point of contact for clients, providing support and guidance throughout the travel process. Analyzing travel data, ensuring compliance with company policies, and identifying opportunities for cost savings and efficiency improvements. This includes tasks like reviewing and analyzing travel expenses, identifying trends, and providing actionable insights to management. They also handle travel-related issues, ensure proper monitoring of travel expenditures, and may be involved in policy recommendations. Key Responsibilities: Visa Application Management: Oversee the entire visa application process, ensuring accuracy and completeness of documentation, Visa appointment /interviews and complying with immigration regulations. Compliance: Ensuring travel arrangements adhere to company policies and regulations. Stay updated on changes in immigration policies and procedures and ensure all applications adhere to current regulations. Data Analysis: Analyzing travel data, identifying trends, and generating reports to inform decisions. Cost Savings: Identifying opportunities to reduce travel expenses and improve efficiency. Travel Booking and Support: Making and coordinating travel arrangements, including flights, accommodations, transportation, and other travel-related services, as needed. Problem Solving: Handling travel-related issues, such as cancellations, refunds, and changes in itineraries. Policy Recommendations: Suggesting improvements to travel policies based on data analysis and industry best practices. Reporting and Communication: Preparing reports, communicating findings to management, and providing support to travelers. Client Support: Provide guidance and assistance to clients throughout the visa application process, including answering questions, gathering necessary documents, and tracking application status. Documentation Management: Maintain accurate records of all visa applications and client interactions, ensuring proper documentation and organization. Communication: Communicate effectively with embassies, consulates, and clients to facilitate visa approvals and address any issues. Budget Management: Manage and track travel budgets, ensuring cost-effectiveness and compliance with company policies. Policy Development: Help develop and implement travel policies and procedures, ensuring compliance with regulations and best practices. Vendor Management: Maintain relationships with travel vendors and providers, negotiating contracts and ensuring favorable rates. Reporting and Analysis: Prepare reports on travel expenses, analyze data, and identify opportunities for cost-saving or efficiency improvements. Putting critical plans and reports in place Analyzing travel data, ensuring compliance with company policies, and identifying opportunities for cost savings and efficiency improvements. This includes tasks like reviewing and analyzing travel expenses, identifying trends, and providing actionable insights to management. They also handle travel-related issues, ensure proper monitoring of travel expenditures, and may be involved in policy recommendations. Budget Management: Manage and track travel budgets, ensuring cost-effectiveness and compliance with company policies. In addition, youll strive to keep down time at bay by setting up best practices that promote seamless service delivery to our clients. Your analytical skills will also come in handy, as the role requires you to file both weekly and monthly reports on contracts, Policy Development: Help develop and implement travel policies and procedures, ensuring compliance with regulations and best practices. Sound like you? To apply you need to have: Years of industry experience What were looking for is Travel analyst with minimum 5-6 years work experience in field of Travel Management Experience with MS Office (Excel, Word, etc.); Experience in working in a multi-national environment is a plus. Experience in working in a process-oriented organization. Shared Services experience is a plus. Undeniably superior soft skills As the Travel Analyst, youll demonstrate your expertise in Strong organizational and analytical skills. Excellent communication and interpersonal skills. Negotiation and contract management skills. Knowledge of travel industry standards and regulations. Ability to manage budgets and track expenses. Proficiency in travel booking systems and software. Ability to handle stressful situations and provide support to travelers.

Roles and Responsibilities: Provide service and customer support during remote meetings and interactions. Install POS software on clients systems or devices efficiently. Conduct training sessions to help clients understand and use the product effectively. Diagnose errors or technical problems and determine proper solutions to resolve client queries. Create, maintain, and implement SOPs to standardize support processes. Hands-on experience with Windows, Linux, and Mac OS environments. Research and identify solutions for software and hardware issues. Troubleshoot technical issues, including account setup, system errors, and network configurations. Ask targeted questions to quickly identify the root cause of issues and provide resolutions. Communicate with clients through phone, email, or chat to resolve technical challenges. Ensure all technical issues are logged properly with detailed documentation. Build and maintain positive relationships with international customers, ensuring high levels of satisfaction. Flexibility to work in rotational shifts to support international time zones. Additional Qualification and Skills: Software Installation and Training. Flexibility to work in rotational shifts to support international time zones.

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact DHARSHAN DIVYA 7996002799 9513900439 dharshan.rivera@gmail.com rivera.divya@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, DIVYA 9513900439 Rivera Manpower Services

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks

• Solving all the IT doubts of clients • Ability to make summary reports • Fluent in word, excel and PowerPoint • Ready to travel inside India based on project requirements • Ready to sit at client location based on project requirements Required Candidate profile Min exp -2+ years Fluent in English and Hindi Pref immediate joiner Only whats app - 9011612355

NIIT is looking for Associate Client Executive- Technical support 5 days working from Office, Gurgaon Cabs facility both side for hiring zone areas. Rotational Shift including night shift. This is a Full time 1 year contract role, which can convert into permanent based on performance SAP knowledge will be preferred. Roles and Responsibilities Provide technical support to clients through phone, email, or chat. Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity. Maintain accurate records of customer interactions using CRM software. Meet performance targets for quality metrics such as first-call resolution rate, average handling time, and customer satisfaction. Desired Candidate Profile 2-4 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended). Bachelor's degree in Technical Specialization (BCA/B.Tech/B.E.). Strong communication skills with excellent verbal and written English proficiency. Ability to work rotational shifts including night shifts. Please share your cv at deepak@niitmts.com Call or drop what's app message on 8287583887

What does a great Client Support Analyst do? Key Responsibilities Take ownership of issues and investigate them to resolution. Ensures proper escalation and response to customer issues team both to the customer directly and to other departments within InvestCloud Focus on security practices and data segregation Ensure escalated issues are resolved in a timely and efficient manner Ensure daily scheduled activities are completed on time and with high a degree of accuracy Ability to digest changes and come up with readiness assessment Communicate clear requirements to escalation point when needed. Ensure leverage of knowledge base and formal postmortems to continuously improve the platform Adheres to, follows, recommends, updates and mentors junior staff members on standardized IT processes Qualifications Minimum 1-2 year of experience in Application Support Prior experience supporting a cloud-based platform is a huge plus Strong customer service focus Excellent verbal and written skills required Excellent time management and organization skills Must be able to work in a fast-paced environment and manage priorities Analytical skills with a dedicated eye to detail, thoroughness and follow up Work Conditions Office hours but depending on client requirements out of hours could be required / On-call availability Working with team members around the country using video conferencing

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc. Ensures all items are processed and\or resolved in a time. Supports business in ensuring positive audit results Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence non-disclosure of client information by preserving client confidentiality. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adheredRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Bachelor's degree Experience in the US retirement industry (not mandatory) Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc. Ensures all items are processed and\or resolved in a time. Supports business in ensuring positive audit results Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence non-disclosure of client information by preserving client confidentiality. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Process incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that don't auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value/ aging transactions. Completing assigned responsibilities and projects within timelines What are we looking for? NANA Roles and Responsibilities: Bachelor's degree Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? " 4+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 3+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Process incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that don't auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities." What are we looking for? " Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value/ aging transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU." Roles and Responsibilities: " Bachelor's degree Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently" Qualification Any Graduation

Hi , We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice calls from various countries such as UK, US, Canada, Australia, New Zealand, and more. Resolve customer queries related to products/services in a timely and efficient manner. Meet performance targets for quality metrics like AHT, Shrinkage, Attrition etc. Collaborate with team members to achieve common goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 30

Job Title: Sales Executive Location: Ahmedabad Experience Required: 1-2 Years in Event Organisers Onboarding and Client Relationship Management About AllEvents AllEvents is a global event discovery and ticketing platform that has been turning everyday moments into unforgettable experiences for over 14 years. With over 15 million monthly users exploring events, were on a mission to connect people through experiences that inspire, engage, and bring communities together. From local gatherings to large-scale concerts, AllEvents makes it easy to discover and explore events while also empowering organizers to manage, promote, and sell tickets seamlessly with our powerful tools. Driven by the vision to make every day extraordinary, were here to ensure your moments are always #Happening. The Mission We re turning nothing to do into can t miss this but to make that happen, we need a sales superstar who can connect with event organizers, spark partnerships, and drive serious growth. If you can sell excitement, this is your stage. You are expected to: Shape the game plan - Be a key voice in crafting bold, effective sales strategies that drive real results. Spot the gold - Uncover new business opportunities and boost efficiency by embracing fresh tech and smarter ways of working. Build legendary relationships - Connect with venues and promoters, keep the convo flowing, solve problems fast, and make sure they love working with us. Own the room - Lead and contribute to sales meetings with ideas that matter and energy that inspires. Team up & level up - Collaborate with regional sales teams and share insights that help everyone win. Keep it classy - Handle client info with total professionalism, trust, and care. What You ll Be Doing Build strong client relationships through meetings, calls, and casual check-ins. Negotiate and close new deals with confidence. Show off your product know-how to effectively present AllEvents platform and services. Drive growth by increasing event listings, ticket sales, and adoption of new features. Create tailored sales and marketing materials that speak to different audiences. Explore and map the full potential of AllEvents client base. Collaborate closely with Client Support and both local and regional teams. Keep all client info and activity up-to-date in Salesforce.

Capable of coordinating with vendors (carpenter, painter, plumber, AC mechanic, electricianCapable of creating job card, quotations to invoice: a complete end to end supply chain management of work (service) Required Candidate profile Coordinate with client from beginning to end and get final completion report from the client Intrested candidates please call me 8217730484

Job Overview We are looking for an enthusiast who can join our team as a Production Support Analyst to deliver outstanding incident management and corporate travel API support, ensuring a seamless experience for our hotel booking tool users. Job Responsibilities Incident Management: Monitor, analyze, and resolve Level 1 (Sev 1) incidents with urgency and precision.Collaborate with technical teams to troubleshoot and resolve production issues effectively. Client Support: Engage with corporate travel agents via weekly calls to explain, analyze, and address production issues. Provide guidance on the use of our hotel booking tool and API, ensuring clients have the resources needed for success. Service Level Agreements (SLAs): Manage SLAs diligently to ensure timely resolution of incidents and maintain high standards of service quality. Track and report on incident metrics to identify trends and areas for improvement. Documentation and Reporting: Prepare and deliver presentations (PPT) for client meetings, showcasing findings and solutions. Maintain comprehensive documentation of incidents, resolutions, and client interactions for reference and training purposes. Collaboration: Work closely with cross-functional teams to facilitate communication and ensure a cohesive approach to issue resolution. Participate in continuous improvement initiatives to enhance the overall client experience. Job Related Knowledge & Skills: Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite (especially PowerPoint). Familiarity with incident management tools and methodologies. Ability to build strong relationships with clients and team members. Previous experience in production support, incident management, and corporate travel services is preferred but not mandatory. Strong understanding of API functionality and hotel booking systems is a plus. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences. Proven ability to manage multiple tasks, prioritize effectively, and work under pressure. Travel industry experience is highly desirable. Job requirements: Flexibility to work weekends and provide on-call support is required. Our team operates 24/7, so hours may vary to meet our SLAs. Qualifications: Bachelors degree or equivalent experience in a relevant field. Freshers or candidates from other backgrounds with core customer engagement and success experience are encouraged to apply.

Job Description Designation: Admissions Counsellor (Immediate Joiners Only) Number of Positions: 3 Salary: 20K to 35K Work Location: Noida- Sector 62, Uttar Pradesh Work Experience: 0-4 Roles & Responsibility: Counselling the students for MBBS Abroad education (Russia, Georgia, Kazakhstan, Kyrgyzstan, Bangladesh, Italy, Nepal, etc.) Support the students throughout the admission process by answering their questions and helping them to complete the required documents. Identifying prospective students by calling and through reference follow-ups. Generate leads through promotional activities like Presentations, Seminars, and Webinars. Guiding students in their career choices and the benefits of the MBBS Abroad course. Skills: Experience as a MBBS abroad counsellor will be preferred Well-polished communication skills Lead generation & good analytical skills Graduation Degree with Good written and verbal communication skills is a must Experience in inside sales and field sales Exposure in marketing & customer service skills Little Understanding of the International admissions process for popular destinations like Russia, Georgia, Bangladesh, Nepal, etc. How to Apply: If you are interested in joining our dynamic team, please share your resume at Deepika.hr@brightrouteconsulting.com or 8484802265.