536 Client Support Jobs - Page 2

Key Responsibilities: Serve as a primary point of contact for assigned agencies and clients, ensuring their needs are met and concerns are addressed promptly. Execute diligent and proactive follow-up on all ongoing projects, inquiries, and deliverables with agencies and clients. Prepare and deliver professional presentations to agencies and clients, effectively conveying information and solutions. Maintain accurate records of client interactions and follow-up activities. Identify opportunities to enhance client satisfaction and strengthen partnerships. Collaborate with internal teams to ensure seamless service delivery and problem resolution. Required Skills: Proven experience in a client servicing, account management, or support role. Exceptional verbal and written communication skills, with a strong emphasis on clarity and professionalism. Good presentation skills, with the ability to articulate complex information clearly and engagingly. A client-first mindset, demonstrating empathy and a commitment to service excellence. Strong organizational skills and attention to detail, particularly in managing follow-up processes.

As a Client Support Coordinator, you will be responsible for coordinating and implementing client support plans, connecting clients with appropriate services and providers, and assisting in understanding and utilizing funding. Your role will involve monitoring service delivery and client progress, maintaining accurate records and documentation, and advocating for client needs and preferences. Building relationships with service providers and stakeholders, supporting clients in developing skills and independence, and managing crises or changes in client circumstances are also key aspects of this position. You will ensure that services align with client goals and legal requirements. This is a full-time, permanent position with benefits that include cell phone reimbursement, a flexible schedule, health insurance, internet reimbursement, and paid sick time. The work schedule is during the evening shift, and the work location is in person. If you are passionate about making a positive impact in the lives of clients, possess strong organizational and communication skills, and are adept at problem-solving and crisis management, we encourage you to apply. The application deadline is 28/08/2025, and the expected start date is 26/07/2025.,

As a Trade Enabler in the Workflow Solutions team at Deutsche Bank, you will be a part of a dedicated team responsible for providing front-to-back FX solutions to clients globally. The Workflow Solutions team offers a fully integrated global product platform with exceptional solutioning capabilities. At DB Centre in Mumbai, you will be part of a team focused on Platform Management, Analytics, Sales & Trading Enablement, and Risk Management Support across client flows worldwide. In this role, you will need to follow a global approach for trade support and platform monitoring capability, ensuring the proper functioning of system orders, hedging, and client trade capture infrastructure. You will be responsible for initiating non-automated tasks, monitoring risks, providing trade-related client support, identifying workflow breaks, and suggesting solutions or escalating issues when necessary. Additionally, you will be involved in developing models and trade ideas for client presentations, driving projects, and collaborating with various teams for system enhancements and changes in the trade life cycle. To excel in this role, you should have the ability to make decisions, influence others positively, and work cooperatively to resolve conflicts. Strong communication and interpersonal skills are essential, along with experience in Markets, Banking, or trading support. Team Building and Management experience would be advantageous. A proactive and innovative mindset, along with a professional attitude, will be key in taking on additional responsibilities. As part of our team, you will benefit from a flexible scheme that includes industry-relevant certifications and education sponsorships, comprehensive insurance coverage, employee assistance programs, and a range of other benefits. You will receive training, coaching, and support to enhance your skills and career progression in a culture of continuous learning and collaboration. At Deutsche Bank, we strive to excel together every day in an environment that promotes responsibility, commercial thinking, initiative, and collaboration. We celebrate the successes of our people and foster a positive, fair, and inclusive work environment. Join us at Deutsche Bank Group and be part of a team dedicated to empowering excellence and driving success.,

You will be responsible for providing technical support for software to clients over the phone in Vadodara. Your primary duties will include taking client support calls and addressing their technical issues in a professional manner. Your ability to troubleshoot problems and provide timely solutions will be key to ensuring high levels of customer satisfaction. This role requires strong communication skills and a solid understanding of the software being supported. If you are passionate about helping clients and have a knack for problem-solving, we would like to hear from you.,

Act as first contact for client tech issues, resolve domain-related queries (registration, transfer, DNS, etc.) Assist with TLD rules, escalate complex cases Maintain ticket records, educate clients, Stay updated on domain/DNS trends.

Relevant experience in Elastic Stack (Elastic Search, Logstash, Kibana, Filebeat, Ingest Pipeline) Strong experience in installing and configuring ELK. Strong experience in Design, build, deploy, maintain, and enhance ELK platform Strong experience in using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log stash and Log Beats- Good experience in using or creating plugins for ELK like authentication and authorization plugins- Troubleshoot and resolve complex issues related to data ingestion, storage, search, and visualization within the ELK stack. Good experience in enhancing Open-source ELK for custom capabilities Experience in integrating ELK with enterprise tools and APIs, for example for authentication and authorization Capacity Planning of Elastic Search Cluster Fine-tuning techniques of bulk indexing and querying Implement best practices for ELK stack deployment, configuration, and maintenance. Solid understanding of continuous integration, deployment and operations concepts Monitor ELK stack performance, identify bottlenecks, and implement performance optimization strategies. Stay up-to-date with the latest developments in the ELK stack ecosystem and recommend improvements or new features to enhance our offerings. Document solutions, configurations, and troubleshooting procedures for internal knowledge sharing and client support purposes. Mentor junior team members and provide guidance on ELK stack technologies and best practices. Proficiency in Elasticsearch query DSL (Domain Specific Language) for data retrieval and analysis. Solid understanding of log management, data parsing, and enrichment techniques using Logstash. Experience with ELK stack performance tuning, optimization, and scalability.

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for Accenture for International Voice To book slots please contact DHARSHAN / DIVYA 7996002799 / 9513900439 dharshan.rivera@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, DHARSHAN 7996002799 Rivera Manpower Services

Role Summary The Helpdesk Executives responsible for providing excellent customer support to clients seeking information about studying abroad and immigration. This role involves addressing inquiries, resolving issues, and ensuring a positive experience for clients throughout the application process. Duties and Responsibilities Serve as the first point of contact for clients seeking information about studying abroad and immigration. Respond promptly and professionally to inquiries through various channels, including phone calls, emails, and live chat. Arrange a call back from concerned advisors for resolving detailed query of clients. Coordinate with internal teams to ensure timely and accurate arrangements of call back to customers. Identify and resolve client concerns, issues, or discrepancies promptly and effectively. Escalate complex issues to the appropriate departments while keeping clients informed of the resolution process. Maintain accurate and detailed records of client interactions, inquiries, and resolutions. Update and manage client profiles in the customer relationship management (CRM) system. Work closely with the admissions team, visa consultants, and other relevant departments to ensure seamless communication and client support. Provide feedback on common client issues to improve overall service quality. Proactively address potential issues or concerns to enhance the overall client experience. Stay updated on changes in immigration policies, study programs, and other relevant information to provide accurate and current information to clients. Deal with the concerns of previous staffs and hand over that case into concerned person. Detail-oriented and committed to maintaining accurate records Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements. Education : Graduates Experience : 2 Years & Above Special knowledge, abilities and skills Customer-focused with a passion for delivering exceptional service. Patience and empathy when dealing with client inquiries and concerns. Ability to work under pressure and meet tight deadlines. Detail-oriented and committed to maintaining accurate records. Team player with the ability to collaborate effectively with colleagues. Bachelors degree in a relevant field. Proven experience in customer service or a related role. Excellent communication skills in English, both written and verbal. Knowledge of study abroad programs, admission processes, and visa requirements is a plus. Strong organizational and multitasking abilities. Proficiency in using helpdesk software and CRM systems.

You will be responsible for converting leads into successful sales by effectively coordinating with customers to understand their requirements. This will involve following up with prospects through calls and emails, as well as preparing and sending quotations and product information. Providing support to clients both before and after the sale is essential to ensure customer satisfaction and repeat business. In addition to managing customer relationships, you will also be required to maintain CRM or lead-tracking software to keep track of sales activities. It is important to maintain accurate sales records and provide regular reports to senior management to keep them informed of sales performance and progress. This is a full-time position that requires in-person work at the designated location. We are looking for a proactive individual with strong communication and organizational skills to drive sales success and foster long-term client relationships.,

About Joveo As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world's largest employers, staffing firms, RPOs, and media agencies. The Joveo platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget. Backed by marquee investors like Nexus Ventures Partners, Joveo has been featured in Inc. Magazine's List of America's Fastest-Growing Private Companies for three years in a row. Powering millions of jobs every day, Joveo's data-driven recruitment marketing platform uses advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across all online channels while providing real-time insights at every step of the job seeker journey, from click to hire. For more information about Joveo's award-winning platform, visit www.joveo.com. About the Job In this role, you will support client success through operational excellence and campaign optimization while driving strategic initiatives that shape the future of recruitment marketing. You will be involved in the following activities: Campaign Management & Optimization: - Execute and manage recruitment advertising campaigns across multiple channels and publishers - Monitor campaign performance metrics, including CPM, CPC, CPA, and conversion rates - Implement optimization strategies to improve campaign efficiency and ROI - Conduct A/B testing on ad creatives, targeting parameters, and bidding strategies Data Analysis & Reporting: - Analyze campaign performance data to identify trends, patterns, and optimization opportunities - Create comprehensive reports on key performance indicators (KPIs) for client campaigns - Synthesize data from diverse sources to provide actionable insights and recommendations - Develop dashboards and automated reporting systems to streamline performance tracking Publisher Relations & Network Management: - Conduct publisher outreach to identify new partnership opportunities - Negotiate rates, terms, and performance targets with existing and potential publishers - Maintain strong relationships with publisher partners to ensure optimal campaign performance - Evaluate publisher quality and performance to make strategic network decisions Client Support & Collaboration: - Support Customer Success teams in client onboarding and campaign setup - Provide technical expertise during client calls and presentations - Collaborate with CSMs to develop customized solutions for client requirements - Assist in preparing QBR materials and performance presentations Process Improvement & Innovation: - Identify opportunities to streamline ad operations workflows and processes - Implement new tools and technologies to enhance operational efficiency - Develop standard operating procedures (SOPs) for campaign management activities - Lead cross-functional projects to improve platform capabilities and client experience New Initiatives & Strategic Projects: - Drive innovation in ad operations by researching emerging trends and technologies in programmatic advertising - Lead pilot programs for new advertising channels, formats, or targeting methodologies - Develop and implement automated bidding strategies and optimization algorithms - Create training materials and best practices documentation for internal teams - Collaborate with product teams to provide operational insights for platform enhancements - Establish performance benchmarks and industry standards for recruitment advertising Quality Assurance & Compliance: - Ensure all campaigns comply with platform policies and industry regulations - Conduct regular audits of campaign setups and performance - Implement quality control measures to maintain high standards of service delivery - Monitor for click fraud, invalid traffic, and other performance anomalies About you You'll be a great fit if you have: - Bachelor's degree in Marketing, Advertising, Business, Data Analytics, or related field - 2-5 years of hands-on experience in digital advertising operations, programmatic advertising, or performance marketing - Strong analytical skills with proficiency in Excel, including advanced functions, pivot tables, and data visualization - Experience with advertising platforms (Google Ads, Facebook Business Manager, DSPs, etc.) - Experience with SQL, Python, or other data analysis tools preferred - Excellent written and verbal communication skills with the ability to manage multiple projects simultaneously - Problem-solving mindset with the ability to work independently in a fast-paced environment Growth Opportunities This role offers significant opportunities for professional development: - Lead strategic initiatives that drive platform innovation and client success - Develop expertise in emerging advertising technologies and methodologies - Build relationships across the recruitment marketing ecosystem - Contribute to product development through operational insights and feedback - Progress toward senior ad operations or account management roles Competitive Benefits We're an exciting and dynamic startup company with a competitive salary, stock options, and a comprehensive benefit package. We've also got an enthusiastic and supportive work environment and strive to keep our employees healthy, happy, and productive. Joveo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,

Should be able and willing to make continuous phone calls and work under target; Good communication and convincing skill is required. Increase Business form the Existing Customer by maintaining Good Relations and Continuous Contact.

We are looking for a dynamic Agronomist with a specialization or experience in hydroponics to join our team at Ahmedabad (Matar). The ideal candidate will play a vital role in designing crop plans, managing nutrient regimens, and guiding clients in running efficient and productive hydroponic systems. Key Responsibilities Design and optimize crop cycles for hydroponic systems (NFT, DWC, vertical, etc.) Assist in planning and setting up client hydroponic farms (urban farms, rooftop setups, commercial scale) Monitor plant health, water quality, and nutrient levels; provide timely interventions Guide clients on climate control, pH/EC management, and pest/disease control Train growers/farm operators in hydroponic techniques and farm management Conduct trials for new crops, nutrients, or growing methods Prepare and maintain technical reports, SOPs, and client advisory notes Collaborate with design, sales, and operations teams for holistic project execution Requirements Qualifications & Skills Bachelors degree in Agriculture / Horticulture / Agronomy or relevant discipline 23 years of experience in hydroponics, urban farming, or controlled environment agriculture (CEA) Strong understanding of hydroponic systems and nutrient management Hands-on experience with pH/EC monitoring, climate control tools, and crop health diagnostics Excellent communication and client-handling skills Willingness to travel for on-site consultations and client support Proficiency in documentation and MS Office tools Benefits Monthly Salary: \u20b925,000 (commensuratewith experience) Health Insurance Company paid travel Accommodation support at project sites Opportunity to work with cutting-edgetechnologies and urban farming innovators Career growth in a high-impact , sustainability-driven industry Exposure to diverse hydroponic projects acrossIndia

Wolt Solar is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

Audit Delivery Prepare audit plan and strategy memos Plan resource monitor delivery timeline & escalate issue proactively Roll out knowledge management initiate & track impact Business Development Support Learning & Development Governance & Reporting Required Candidate profile Performance Indicator Timely audit delivery within agreed budgets & quality threshold Quality review score & reduction in re-work Knowledge-management contribution Team engagement & development metric

What youll do: A professional approach to communication through emails, query resolution calls, and providing information about products and services Technical knowledge and ownership of the issue diagnosis and redressal process, seeking inputs from key stakeholders Maintaining records of transactions and interactions Appropriate and timely follow-ups wherever required Escalate unresolved queries to respective departments for accurate redressal. Who we’re looking for: Communication (Written & Oral) is the key requisite for this profile. It is important for the associate to have fluent English communication skills. Candidate should be comfortable in technology and understand B2C technology products Any hands-on B2C customer support experience working for an internet product company will be an advantage Good listening and problem-solving skills A bachelor's degree, or higher, in operations, or a related field, is good to have. Candidate with 0-2 years of work experience in a tech product / customer support team Candidate should be comfortable to work in US shift for customer support.

Responsibilities: * Manage CRM system: data entry, reporting, analytics. * Provide administrative support: scheduling, correspondence, travel arrangements. * Resolve issues promptly with clients & vendors. Responsibilities: Sales Team handling Provident fund Health insurance

Job Responsibilities for Technical Account Manager Account Management: Serve as the main technical point of contact for key customers. Develop and maintain strong, long-term relationships with clients. Understand customer needs and business objectives to provide tailored support and solutions. Oversee customer accounts to ensure they receive the maximum value from our products and services. Conduct regular account reviews to assess customer satisfaction and identify opportunities for improvement. Develop and implement account strategies to drive customer success and retention. Monitor project progress and address any issues or challenges that arise. Technical Support and Guidance: Provide expert technical advice and assistance to customers. Help customers troubleshoot and resolve technical issues in a timely manner. Coordinate with internal teams to ensure effective problem resolution. Product Knowledge and Advocacy: Gain deep knowledge of our products and services to provide accurate and comprehensive support. Advocate for customers needs and provide feedback to the product development team. Assist in the development of product documentation, user guides, and FAQs. Training and Enablement: Conduct training sessions and workshops for customers to help them utilize our products effectively. Create and deliver presentations and demonstrations tailored to customer needs. Reporting and Analytics: Track and report on key account metrics and customer satisfaction levels. Analyze data to identify trends and areas for improvement. Prepare regular reports and presentations for internal and external stakeholders. Qualifications Education: Bachelors degree in computer science, Information Technology, Business Administration, or a related field. Experience: Minimum of 4 years of experience in technical account management or similar role. Proven track record of managing and growing customer accounts. Skills: Strong technical background with the ability to understand and explain complex concepts. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to manage multiple priorities and work under pressure.

We are hiring fresh graduates for the position of Junior Executive Client Coordination & Proposal Support . This is a fantastic opportunity to launch your career in client communication, proposal management, and business operations. No prior experience is needed. We provide full training and free accommodation to help you settle in easily. Key Responsibilities: Attend and complete a 1-month paid training program to understand internal tools, processes, and communication practices. Assist in preparing client proposals and quotations . Handle costing and budgeting using spreadsheets (MS Excel/Google Sheets). Manage professional email communication with clients. Make client calls for coordination, follow-ups, and relationship building. Use basic computer knowledge for document handling and communication tasks. Who Can Apply: Fresh graduates only (0 years of experience). Basic understanding of MS Office tools , especially Excel and Word. Good communication skills in English (written and spoken). Willingness to learn and work in a team. Must be located in or willing to relocate to Kochi . What We Offer: Free accommodation for all selected candidates. Opportunity to interact with real clients and build professional experience. Supportive team environment with scope for career growth.

About Joveo Joveo is the global leader in AI-powered, high-performance recruitment marketing, revolutionizing talent attraction and recruitment media buying for the world's largest employers, staffing firms, RPOs, and media agencies. The platform enables businesses to attract, source, engage, and hire the best candidates efficiently and cost-effectively. Joveo has garnered recognition by being featured in Inc. Magazine's List of America's Fastest-Growing Private Companies for three consecutive years and is backed by esteemed investors like Nexus Ventures Partners. Powering millions of jobs daily, Joveo's data-driven recruitment marketing platform leverages advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across various online channels while providing real-time insights throughout the job seeker journey, from initial click to final hire. For more information about Joveo's award-winning platform, visit www.joveo.com About the Job In this role, you will play a crucial part in ensuring client success through operational excellence and campaign optimization, while also contributing to strategic initiatives that shape the future of recruitment marketing. Your responsibilities will include: Campaign Management & Optimization: - Executing and managing recruitment advertising campaigns across multiple channels and publishers - Monitoring campaign performance metrics such as CPM, CPC, CPA, and conversion rates - Implementing optimization strategies to enhance campaign efficiency and ROI - Conducting A/B testing on ad creatives, targeting parameters, and bidding strategies Data Analysis & Reporting: - Analyzing campaign performance data to identify trends, patterns, and optimization opportunities - Generating comprehensive reports on key performance indicators (KPIs) for client campaigns - Synthesizing data from various sources to provide actionable insights and recommendations - Developing dashboards and automated reporting systems for streamlined performance tracking Publisher Relations & Network Management: - Engaging in publisher outreach to discover new partnership opportunities - Negotiating rates, terms, and performance targets with existing and potential publishers - Maintaining strong relationships with publisher partners to ensure optimal campaign performance - Evaluating publisher quality and performance to make informed network decisions Client Support & Collaboration: - Assisting Customer Success teams in client onboarding and campaign setup - Providing technical expertise during client calls and presentations - Collaborating with CSMs to create customized solutions for client requirements - Supporting in preparing QBR materials and performance presentations Process Improvement & Innovation: - Identifying opportunities to streamline ad operations workflows and processes - Implementing new tools and technologies to boost operational efficiency - Developing standard operating procedures (SOPs) for campaign management activities - Leading cross-functional projects to enhance platform capabilities and client experience New Initiatives & Strategic Projects: - Driving innovation in ad operations by researching emerging trends and technologies in programmatic advertising - Leading pilot programs for new advertising channels, formats, or targeting methodologies - Developing and implementing automated bidding strategies and optimization algorithms - Creating training materials and best practices documentation for internal teams - Collaborating with product teams to provide operational insights for platform enhancements - Establishing performance benchmarks and industry standards for recruitment advertising Quality Assurance & Compliance: - Ensuring all campaigns comply with platform policies and industry regulations - Conducting regular audits of campaign setups and performance - Implementing quality control measures to uphold high service delivery standards - Monitoring for click fraud, invalid traffic, and other performance anomalies About You You'll be a great fit for this role if you have: - A Bachelor's degree in Marketing, Advertising, Business, Data Analytics, or a related field - 2-5 years of hands-on experience in digital advertising operations, programmatic advertising, or performance marketing - Strong analytical skills with proficiency in Excel, including advanced functions, pivot tables, and data visualization - Experience with advertising platforms such as Google Ads, Facebook Business Manager, DSPs, etc. - Experience with SQL, Python, or other data analysis tools is preferred - Excellent written and verbal communication skills with the ability to manage multiple projects simultaneously - A problem-solving mindset with the ability to work independently in a fast-paced environment Growth Opportunities This role offers significant opportunities for professional development, including: - Leading strategic initiatives that enhance platform innovation and client success - Developing expertise in emerging advertising technologies and methodologies - Building relationships across the recruitment marketing ecosystem - Contributing to product development through operational insights and feedback - Progressing toward senior ad operations or account management roles Competitive Benefits As an exciting and dynamic startup company, Joveo offers a competitive salary, stock options, and a comprehensive benefit package. The company fosters an enthusiastic and supportive work environment, aiming to keep employees healthy, happy, and productive. Joveo is an equal opportunity employer that celebrates diversity and is dedicated to creating an inclusive environment for all employees.,

As a Linux System Admin Level 2, your primary responsibility will be to provide support for our customer base, both directly and indirectly. This will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers professionally, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, providing client support and technical issue resolution via email, phone, and other electronic mediums, troubleshooting various technical issues customers may face with their web hosting services, and effectively managing multiple open tickets at once. In addition to these responsibilities, you will be expected to successfully complete other assigned duties and projects. To excel in this role, you should possess computer knowledge, good communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, and you should be willing to work in a 24*7 environment. Experience with Hosting Control Panels such as CPanel, WHM, and Plesk, as well as basic installation, server security, and server monitoring, is essential. You should have an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, along with the ability to install and modify Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup and restore processes, DNS management, and troubleshooting web hosting and technical procedures are also key aspects of the role. Moreover, you must be able to work effectively in a team, adapt to a constantly changing environment, and follow instructions from supervisors and senior colleagues. Your confidence, passion, organizational skills, ability to multitask, and proficiency in using technology will be crucial in fulfilling your responsibilities. We are looking for a dependable individual with at least 3+ years of Level 2 experience in a similar role. The compensation package will be as per the candidate's eligibility, with a minimum service contract of one year. Key factors for this job opening include experience in web hosting, Linux, resolving technical support tickets, client support, and good communication skills in English. If you are someone who thrives in a dynamic technical support environment and enjoys working with customers to resolve their hosting issues, we encourage you to apply for this opportunity.,

You will be responsible for interacting with clients to understand their business processes, requirements, and challenges. Your role will involve conducting detailed analysis of client processes and systems to pinpoint areas for enhancement. Collaborating with the team, you will design and present effective solutions to cater to client needs. Additionally, you will be preparing comprehensive reports, presentations, and documentation for both clients and internal purposes. Assisting in the implementation of proposed solutions and providing support throughout the process will also be part of your duties. Moreover, you will conduct training sessions for client teams on the utilization of new systems and processes, and offer ongoing support to address any issues and ensure client satisfaction. This is a full-time, permanent position with benefits including cell phone reimbursement. The work schedule is during day shifts and the work location is in person.,

As a Backend Support Executive, you will play a crucial role within our internal operations team by managing backend tasks that stem from client requirements. Your responsibilities will include coordinating with internal stakeholders, ensuring timely and accurate execution, and maintaining efficient communication channels. To excel in this role, you should possess strong organizational skills, the ability to handle multiple assignments simultaneously, and a proactive approach to problem-solving. You will support internal teams by efficiently managing backend tasks aligned with client requirements and requests. Collaborating closely with the Onboarding/Client Success team, you will gain insights into client deliverables and expectations. It will be essential to liaise with technical teams or relevant departments to ensure tasks are completed within defined scopes and timelines. Additionally, you will be responsible for updating internal trackers, task management systems, and reports related to client projects, as well as reviewing and processing data and documents shared by clients with precision. Quality checks on completed backend tasks will be part of your routine to ensure error-free execution. You will need to proactively escalate any delays, dependencies, or issues to the relevant stakeholders. Providing regular updates to the internal team on the progress of assigned backend work and documenting standard operating procedures for repeatable processes will also be key aspects of your role. Your contribution to process improvement initiatives by identifying recurring patterns or challenges will be highly valued. In terms of key skills and activities, you should ideally have 0-1 years of experience in backend operations, client support, or a similar role. Proficiency in tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop will be beneficial. Strong multitasking abilities, attention to detail, time management skills, and an understanding of SaaS-based platforms are essential. You should be adept at comprehending client requirements, identifying gaps, and delivering effective solutions. Excellent communication skills and the ability to coordinate across internal teams are prerequisites. Being proactive in providing timely updates and aligning with cross-functional stakeholders is vital, as is your capacity to quickly adapt to new systems, tools, and operational processes. As part of our team, you can expect to work in a fast-paced and collaborative environment that fosters continuous learning and problem-solving. Regular coordination and communication with cross-functional internal teams will be necessary to ensure seamless execution. Occasional extended hours may be required based on client priorities and project deadlines. If you are looking to join a dynamic team in Hyderabad (In Office Only) and are motivated by the opportunity to grow and contribute to impactful projects, this role could be the perfect fit for you. Remuneration for this position ranges from INR 2.4 LPA to INR 3.0 LPA.,

Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of hardware, software, and network issues 4. Manage installations, configurations, and updates of operating systems & applications 5. Review and improve documentation in ticketing systems (ServiceNow, JIRA, Zendesk, etc.) 6. Uphold IT best practices and enforce security policies across teams 7. Handle escalations and ensure prompt resolution of complex technical issues 8. Manage hardware inventory, device imaging, and IT asset lifecycle 9. Support and guide the team in basic network troubleshooting (Wi-Fi, VPN, IP configurations) Technical Expertise Required : 1. Proficient in troubleshooting Windows, macOS, and Linux environments 2. Experienced with Microsoft 365, Google Workspace, Outlook, Teams 3. Strong knowledge of Active Directory, account and access management 4. Solid understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) 5. Familiar with enterprise ticketing tools (ServiceNow, JIRA, Freshdesk, Zendesk) 6. Skilled in remote support platforms like TeamViewer, AnyDesk, RDP Leadership & Soft Skills : 1. Excellent English communication skills — both verbal and written (mandatory) 2. Strong team leadership and customer service orientation 3. Proven ability to manage and prioritize a high volume of support requests 4. Analytical, with solid problem-solving capabilities 5. Ownership mindset with a focus on continuous improvement 6. Flexible to work in fast-paced environments with rotating shifts (including nights & weekends) Interested candidates can apply by sharing their resumes at aditi.malpani@triconitsolutions.com

As a Personal Assistant working in this role, you will be expected to provide support to the client in various aspects of their daily activities. This includes handling daily administration tasks, managing calendars, coordinating travel schedules, assisting with project coordination, delivering presentations, and answering calls among other responsibilities. You will be required to act as a spokesperson for the client on all relevant matters. The ideal candidate for this position should be a male aged between 28 to 30 years with a qualification of B.Com. The job type is full-time and the work schedule is during day shifts. Proficiency in English is preferred for effective communication in this role. The work location is in person, requiring you to be present on-site to carry out the duties effectively.,

About the Role: The Customer Success Executive will be responsible for the end-to-end success and satisfaction of clients enrolled in our programs. This role involves conducting onboarding calls, providing clients with key course insights, and ensuring clients stay engaged with their learning journey. You will monitor client progress, help them resolve doubts, and ensure they achieve the desired results. Key Responsibilities: Conduct onboarding calls to introduce clients to their purchased programs. Provide clients with a clear understanding of the course roadmap and key parameters. Regularly check client progress, ensuring they attend sessions, complete assignments, and engage with the program. Act as the primary point of contact for resolving client queries and ensuring client success. Drive client satisfaction and success, improving overall success ratios for company's programs. Qualifications: 2-4 years of experience in client success or account management, preferably in the online education sector. Experience in the online coaching industry is highly valued. Proven ability to resolve client issues and build long-term loyalty. Strong communication skills, both verbal and written. Passion for providing exceptional customer service and driving results. Please share your CVs on prutha @socialhrindia.com or on WhatsApp on 9175684023.