1931 Client Support Jobs - Page 2

About the Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About the Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive ...

Role & responsibilities Handle inbound and outbound calls related to client queries on online trading applications (mobile & web). Calling to existing customer of the company to make them aware about new products & services launch by company. Assist clients with login issues, password resets, fund transfers, order placement, and general trading operations. Solve queries of clients Educate clients about new features, system updates, and digital trading tools. Explain and demonstrate the features of the trading application to new clients during onboarding. Handle application-related queries and guide clients step-by-step on navigation and usage. Participate in and support on-ground or virtual ...

CRM Cold Calling Account Management Client coordination B2B sales Required Candidate profile Females with excellent communication skills in English with Engineering/Diploma /Science background Perks and benefits 5 days a week (monday-friday , 9.30AM -6PM) PF

Client Relationship Manager / Executive female only candidates with good commskills and understand clients queries and resolve their issues sal. upto 30k loc.- Gurgaon sector 27 interested share cv to hrseema.ec@gmail.com / watsapp 8839570100 Required Candidate profile Client Relationship or customer service with good commskills / customer service Salary upto 30k Any women who want restart her career also can apply

Role & responsibilities Receive and address all incoming support requests from clients and vendors via telephone, email, and text in a courteous and professional manner. Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions. Resolve client and vendor queries as per defined SLA. Provide support to international clients through chats, calls, and emails. Ensure all information and disclosures are communicated correctly to the client before and after calls/mail requests. Managing the lifecycle of the order request within the timelines as per SOPs. Resolving client/vendor queries over calls and managing the order queue as ...

Position: Customer Support Executive Location: Surat (Work from Office) Experience: Fresher to upto 4 years About the company: At Suvit , were transforming how Indias accounting and financial ecosystem works. As a leading Fintech SaaS platform, we help CA firms and businesses automate repetitive tasks, eliminate manual errors, and boost operational efficiency. With thousands of active users and strong year-on-year growth, Suvit is becoming the go-to automation partner for modern finance teams. We are a young, ambitious, and rapidly expanding product company headquartered in Surat. Joining Suvit means working with passionate innovators, taking ownership, and contributing to a product that imp...

Responsibilities: * Manage client relationships through effective communication. * Coordinate with clients via phone, email & meetings. * Identify & resolve client and vendor queries. * Maintain accurate records using MS Office & Excel.

Relevant experience in Elastic Stack (Elastic Search, Logstash, Kibana, Filebeat, Ingest Pipeline)- Strong experience in installing and configuring ELK Strong experience in Design, build, deploy, maintain, and enhance ELK platform- Strong experience in using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log stash and Log Beats- Good experience in using or creating plugins for ELK like authentication and authorization plugins- Troubleshoot and resolve complex issues related to data ingestion, storage, search, and visualization within the ELK stack - Good experience in enhancing Open-source ELK for custom capabilities- Experience in integrating ELK with enterprise tools and A...

Relocation to Ahmedabad is must Responsibilities: * Provide chat support via international platforms * Manage non-voice queries through email and chat processes * Maintain high communication standards with clients English Proficiency required Provident fund Health insurance

Responsibilities: * Troubleshoot software & hardware issues * Maintain product knowledge base * Collaborate with development team on bug fixes * Provide technical assistance via phone/email

Role Overview: You will be responsible for building business by identifying and selling prospects while maintaining relationships with clients. This includes identifying business opportunities, researching sales options, establishing contact with prospects, and recommending solutions. Additionally, you will maintain relationships with clients by providing support, information, and guidance, as well as identifying product improvements and preparing reports. You will contribute to the team effort by achieving related results as needed. Actively seeking out new sales opportunities through cold calling, networking, and social activities will also be part of your role. Key Responsibilities: - Ide...

Role Overview: As a skilled Community Manager at BuyerForesightTM, you will be responsible for spearheading the development, management, and growth of the new Industry-specific executive community. Your role will involve curating and moderating community interactions, conducting member research, and generating engaging content that resonates with industry leaders. To excel in this position, you will need to adopt a proactive approach, possess excellent communication skills, and demonstrate a deep understanding of industry trends and executive needs. Key Responsibilities: - Develop and enforce community guidelines to maintain a professional and engaging environment. - Actively moderate discus...

Responsibilities: * Manage client relationships through regular communication * Ensure timely delivery of services * Coordinate with clients on project requirements * Provide exceptional client support & service excellence

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of the problem or issue - Update your availability in the RAVE system to ensure the productivity of the process - Record, track, and document all queries received, problem-solving step...

As an Immigration Coordinator at Canapprove, your role involves counseling and selling our services to assigned enquiries through various communication channels. You will be responsible for providing advice on overseas options, offering clear and accurate information on immigration laws, and evaluating candidate profiles. Your key responsibilities include: - Conducting telephonic sessions for leads received through software - Conducting face-to-face counseling for qualified leads - Making a minimum of 6 client conversions per month - Providing personalized global career strategies - Ensuring excellent customer service by responding proactively to client queries - Meeting assigned targets - D...

Role & responsibilities Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and org...

Sell domestic and international holiday packages. Communicate with customers via phone, email & WhatsApp regarding itineraries, prices, and travel options. Develop digital marketing campaigns to increase leads. Build B2B and B2C client relationships Travel allowance Annual bonus Sales incentives Performance bonus Mobile bill reimbursements

Responsibilities: * Manage customer queries via chat & email * Resolve escalated issues promptly * Provide product support with expertise * Maintain high customer satisfaction ratings * Communicate effectively in English Health insurance Accidental insurance Referral bonus Gratuity Flexi working

Objective Of This Role: Client Services is responsible for providing the highest quality Client service and ensuring excellent internal and external communication to support the Clients day-to-day requirements. This includes management of order processing, facilitating material procurement and inventory management, coordination of production scheduling, sourcing of special packaging or solutions, and invoicing. This position requires direct interfaces with Clients, suppliers, and internal support organizations to ensure timely and accurate deliveries. A high level of responsiveness and service is required for all tasks & responsibilities. Tasks & Responsibilities: Primary Responsibilities Ac...

Objective Of This Role: Client Services is responsible for providing the highest quality Client service and ensuring excellent internal and external communication to support the Clients day-to-day requirements. This includes management of order processing, facilitating material procurement and inventory management, coordination of production scheduling, sourcing of special packaging or solutions, and invoicing. This position requires direct interfaces with Clients, suppliers, and internal support organizations to ensure timely and accurate deliveries. A high level of responsiveness and service is required for all tasks & responsibilities. Tasks & Responsibilities: Primary Responsibilities Ac...

Were Hiring: Accounts Coordinator / Client Services Executive (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift NOTE: Immediate joiners to 15 Days Notice only candidates with any international voice experience excellent communication candidates will be given preference For Further Details Contact HR DIVYA 9513900439 (DO FORWARD THE CV ON WHATSAPP IF THE LINE IS BUSY TO BOOK SLOTS) About the Role Are you someone who loves engaging with people and delivering exceptional client experiences? This is your chance to step into a client-facing international role where you'll be the go-to person for managing client relationships, coordinating projects, and ensuring seamless service...

As a Credit Risk Advisor at Fiserv, your role involves conducting thorough credit evaluations of potential and existing merchants to assess their creditworthiness and financial stability. This includes utilizing various credit-scoring models and analytical techniques. You will also be responsible for developing and maintaining ongoing monitoring processes for merchant portfolios to ensure timely identification of emerging risks and regular reporting of credit risk metrics to senior management. It will be crucial for you to monitor credit risk exposure on merchants and at the portfolio level, ensuring compliance with internal Credit & Risk policies and external regulatory requirements. Additi...

As an IT Support Engineer at IT HELPDESK, you will be responsible for a variety of networking and hardware tasks, including: - Installing, configuring, and maintaining network equipment such as routers, switches, and firewalls. - Troubleshooting and repairing CCTV systems, laptops, desktops, and biometric attendance machines. You will also be involved in firewall and security operations, where you will: - Configure and manage firewalls, VPNs, and other network security systems. Additionally, part of your role will entail fieldwork, which includes: - Providing on-site support and installation at client locations. In a leadership capacity, you will: - Manage a team, assign tasks, and ensure ef...

As an intern at the company, your day-to-day responsibilities will include: - Making 100 outbound calls a day to potential clients in the real estate and construction sector. - Promoting our products and services, identifying prospects' needs, and scheduling online product demos. - Following up with leads and engaging with decision-makers to ensure they are fully informed about our products. - Providing information and support during the demo process, answering any queries. - Documenting and tracking all communication with leads in the CRM system. - Collaborating with the sales and marketing teams to refine approaches and improve lead-generation efforts. - Providing regular feedback and insi...

Role & responsibilities: Provide technical support to customers and internal teams for software applications. Diagnose and troubleshoot software issues via email, phone, or support tickets. Analyze and replicate reported problems; identify root causes. Work with development teams to escalate and resolve complex technical issues. Document issues, solutions, and customer interactions in the ticketing system. Assist in software maintenance tasks like patches, updates, or configuration adjustments. Contribute to knowledge base and support documentation. Participate in on-call support rotations Technical Skills: Good understanding of software products, web technologies, and operating systems. Exp...