1499 Client Support Jobs - Page 19

As part of GBS Advisory, you will be immersed in A&M's entrepreneurial culture that values independent thinkers and doers who can positively impact clients and shape the industry. The collaborative environment, guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity, creates a rewarding experience for our employees. Inclusive Diversity is at the heart of our way of working, where diversity is celebrated, inclusiveness is fostered, and individuals are encouraged to bring their authentic selves to work each day. This philosophy influences our recruitment processes, employee development, business conduct, client support, and vendor partnersh...

Role Overview: As an intern at Wealthmax Financials, your responsibilities will include researching and identifying potential clients using various channels. You will assist in creating and implementing client acquisition strategies, conducting outreach campaigns through different marketing activities. Moreover, you will schedule meetings and presentations with prospective clients, collaborate with the sales team to develop tailored proposals and pitches, and provide ongoing support to clients by addressing inquiries or concerns. Additionally, tracking and analyzing client acquisition metrics to optimize strategies will be part of your role. Key Responsibilities: - Research and identify pote...

Role Overview: As a part of this role, you will guide clients through the trading process, providing them with valuable assistance and support. You will be responsible for solving any client issues that may arise and answering their questions to ensure a smooth trading experience. Additionally, you will explain the features and benefits of our product to clients, helping them understand how it can meet their needs effectively. Key Responsibilities: - Guide clients through the trading process and provide them with valuable assistance and support. - Solve any client issues that may arise and answer their questions to ensure a smooth trading experience. - Explain the features and benefits of th...

As an experienced VoIP Engineer, you will be responsible for various tasks and should possess the following qualifications: **Role Overview:** You will be working with VoIP and SIP technologies, primarily focusing on open source solutions like Freeswitch, Asterisk, OpenSIPS, or Kamailio. Your role will involve troubleshooting issues using tools such as Wireshark and TCPdump. Additionally, you will be expected to have a strong understanding of Linux OS, specifically CentOS/Redhat, and be proficient in using tools like sipp, fail2ban, and IPtables. Your expertise in MySQL Database and networking concepts will be crucial for this role. Moreover, your excellent communication skills and problem-s...

As a Client Support Executive at Injala, you will play a crucial role in providing exceptional customer service and support. Your responsibilities will include: - Responding promptly to customer issues via email and other support channels - Providing accurate information and solutions to resolve client issues and ensure customer satisfaction - Coordinating with internal teams (Project, Product, Account Management) to address concerns and escalate issues as needed - Maintaining a high level of professionalism, empathy, and a client-first attitude in all interactions - Documenting customer interactions, feedback, and resolutions for future reference and continuous improvement - Identifying and...

Role Overview: - Work with US-based clientele to promote Resort Memberships, Rooms, Dining, Spa Services, and Special Offers. - Engage with potential guests over phone and digital channels to create interest and pass on qualified leads to our US sales teams for closure. - Provide high-quality guest engagement and product knowledge, reflecting our luxury hospitality standards. - Work in alignment with US business hours. Key Responsibilities: - Interacting with potential US-based clients to generate business opportunities for the resort. - Promoting Resort Memberships, Rooms, Dining, Spa Services, and Special Offers to the US clientele. - Engaging with potential guests through phone and digita...

You will play a crucial role in supporting executives by aiding in preparing for meetings, responding to emails, and handling document requests. Additionally, you will be responsible for drafting slides, meeting notes, and documents for executives. Your primary focus will be to directly support clients in daily administration, calendar management, travel schedules, project coordination, delivering presentations, and answering calls. You will act as a spokesperson for the client on all matters, provide administrative support, and make decisions on their behalf when necessary. Managing a high-volume travel schedule is a key part of your responsibilities. You will assist in handling corresponde...

Key Responsibilities: Handle multiple customer chats (live) from international clients (US/UK/Australia) Provide real-time support for product/service-related queries, order status, billing, account setup, or technical issues Troubleshoot problems or guide users using written communication, FAQs, and documented solutions Maintain professionalism and tone consistency across all interactions Accurately log all chat interactions and maintain customer records in CRM systems Meet performance metrics like chat handling time, resolution rate, and customer satisfaction (CSAT) Follow standard operating procedures and escalation protocols Required Skills & Qualifications: Excellent written English com...

Identify and pursue new business opportunities to grow the freight forwarding client base. Generate leads through networking, cold calling, emails, and client visits. First point of contact for clients, addressing inquiries and providing solutions. Required Candidate profile Strong communication, negotiation, and interpersonal skills. Experience in customer support and business development with the international process industry is preferred.

#Excellent Communication #US shifts/rotations #Up to 40K CTC #Experience required #5 Days work

To maintain the sheet of AHU assembly of ongoing and upcoming sites To maintain internal and external audit sheets To liaise with customers to resolve site issues and queries FOR DETAILED JD, CLICK LINK BELOW https://forms.gle/Px8Uxw5RpQLXrBFN6 Required Candidate profile LOCATIONS- HYDERABAD GOOD COMMUNICATION SKILLS

Looking for professionals from Kerala with strong fluency in English. Ability to converse in Tamil or Kannada * Build strong client relationships through effective communication and sales support. * Manage customer queries with professionalism.

Job Purpose The position requires a professional to support a team of associates providing high-level technical and customer support to clients, internal teams, ensuring their satisfaction and maximizing their experience. Key responsibilities include handling troubleshooting queries, escalating issues, resolving complex problems, and building strong relationships with internal and external queries with service-related initiatives / improvements as we unify process, procedures, performance metrics, and proactive outreach to create a more holistic client experience. Responsibilities Interacting with various departments such as PSO, CSM, Product and SRE to align support strategies with overall ...

The Guest Relation Executive is responsible for ensuring a positive and memorable experience for guests by providing exceptional customer service and handling their requests or concerns efficiently. This role serves as the primary point of contact between the guests and the organization, aiming to enhance guest satisfaction and foster long-term relationships. Key Responsibilities Welcome and greet guests warmly upon arrival, ensuring a friendly and professional first impression. Assist guests with inquiries, requests, and complaints promptly and courteously. Coordinate with various departments to fulfill guest needs and resolve issues effectively. Maintain accurate records of guest interacti...

The Customer Care Executive is responsible for delivering excellent customer service by addressing inquiries, resolving complaints, and providing information about products or services. This role requires effective communication skills, problem-solving abilities, and a customer-focused approach to ensure a positive experience for clients and contribute to customer satisfaction and loyalty. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, chat, or in person. Resolve customer complaints and issues by identifying problems and providing appropriate solutions. Provide accurate information about products, services, policies, and procedures. Maintain ...

The Counsellor cum Administrator is responsible for providing counseling support to clients or students while also managing administrative duties to ensure efficient office operations. This dual role requires strong interpersonal skills to assist individuals with their personal, academic, or career challenges, as well as organizational skills to handle administrative tasks effectively. The candidate will act as a point of contact between the organization and its stakeholders, ensuring smooth communication and service delivery. Key Responsibilities Provide counseling sessions to individuals or groups, addressing personal, academic, or career-related issues. Assess client needs and develop app...

Job description Identifying a client s As-Is system and high-level business needs, leading the creation of detailed process flows, user flows and other documentation of requirements in the form of user stories Identifying, assessing the feasibility of the solution proposed, doing Impact and Gap analysis of the As-Is system and To-Be system. Lead the requirement workshop for the new To-Be system and based on customer requirements conduct user review sessions and run stakeholder through user flows, wireframes. Reviewing of requirement documents of peers to ensure all the business requirements are captured. Working with the user experience designers to define the look and feel of the product, r...

Role Overview: You will be responsible for promoting projects in the market and engaging with Channel Partners (CP) to generate walk-ins and support client needs. Your role will involve maintaining the CP database, coordinating with CPs for support, and exploring new avenues to broaden the market. Additionally, you will conduct CP meets during launches and sustenance phases, ensuring effective communication with CPs regarding project updates. Key Responsibilities: - Explain project details to Channel Partners and encourage them to work on ongoing projects - Identify potential Channel Partners and promote projects to them - Maintain and upgrade the Channel Partner database - Coordinate with C...

Role Overview: As a Sales Officer Channel Sales & Dealer Management, you will be responsible for driving channel sales and managing dealer/distributor networks in the medical device sector. You will need to build strong B2B relationships, travel extensively across Tamil Nadu for dealer meetings, handle negotiations, pricing, and agreements, and analyze market trends to shape strategic sales plans. In addition, as an Application Specialist, you will support product performance analysis and technical insights, provide on-site client support and training at hospitals/clinics, maintain effective communication with internal teams and clients, and collaborate to enhance product usability and satis...

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: SHIVA 8884496984 (Please send us a message on WhatsApp in case the numbers are busy). Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support. Eligibility Criteria: Education: Minimum 15 years of formal education Any graduate with...

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? 7+ years of experience in US Retirement Services domain Defined Contributions - Institutional Services4+ years of mandatory experience in Plan Document Unit with proven ability on the below:oReceive request for document update and submit to Supplier.oPerform in good order/not in good order review and communicate gaps in inputs back to client or relationship team (if any).oPerform due diligence on request and resolve contractual variances (if any).oDraft new / updated plan document (for client...

Calls to facilities based in US basis the states assigned. Calls connected with Facilities - Increase First Contact. Support the Team Lead -CRM to implement policies as laid down by the companies. Routing Carve Off’s as and when required.

Responsibilities: * Handle international client queries via phone/email * Provide exceptional after sales support * Manage customer relationships through demo presentations & product demos

Job Summary: We are looking for a skilled and customer-focused SaaS Product Support Specialist to provide after-sales support and training for our ERP software. This role involves assisting customers with troubleshooting, product inquiries, and ensuring successful onboarding and continuous usage of our ERP platform. The ideal candidate will have a strong understanding of SaaS-based solutions and a passion for helping customers maximize the value of the product. Key Responsibilities: Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, address...