1499 Client Support Jobs - Page 14

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Support Inb...

Role Overview: As a Relationship Manager at the B.M. Munjal Hero group in Rajkot, your main responsibility will be to manage and develop client relationships, process loan applications, assist clients with inquiries, and maintain up-to-date client records. You will also be expected to achieve sales targets, analyze financial products, ensure compliance with industry regulations, and deliver exceptional customer service. Key Responsibilities: - Manage and develop client relationships effectively - Process loan applications and provide support to clients with inquiries - Maintain up-to-date client records - Achieve sales targets and analyze financial products - Ensure daily compliance with ind...

Greetings for the day!! ICICI Securities is hiring for Equity Relationship Manager- Online Activation Group role for Bangalore, Chennai and Navi Mumbai location. If interested, kindly share your cv on sejal.ghadge@ext.icicisecurities.com Equity Relationship Manager- Online Activation Group Key Responsibilities: To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account. To re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading. To provide full demo of the website with all research calls while activating these non-trading and stop traded clients. To cross sell other products of the company to increase...

Greetings for the day!! ICICI Securities is hiring for Equity Relationship Manager- Online Activation Group role for Lucknow, Delhi and Kolkata location. If interested, kindly share your cv on sejal.ghadge@ext.icicisecurities.com Equity Relationship Manager- Online Activation Group Key Responsibilities: To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account. To re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading. To provide full demo of the website with all research calls while activating these non-trading and stop traded clients. To cross sell other products of the company to increase revenue...

Responsibilities: Manage international ticket bookings Provide exceptional client support Handle client queries and issues Acquire new clients through relationship building Coordinate tour and holiday packages

Document all client interactions, troubleshooting steps, and resolutions accurately. Contribute to the knowledge base by creating and updating support articles and FAQs for common international queries. Manage client expectations and communicate effectively across different time zones and cultures. Requirements Qualifications 1+ years of verifiable experience as a Marketing Executive role, specifically serving international clients or global markets . Proficiency in English (written and spoken) is mandatory. Exceptional cross-cultural communication skills and high emotional intelligence. A dedicated, self-motivated professional who can work effectively in a nbsp; hybrid work setting.

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to pr...

This role will focus on managing client relationships, ensuring smooth execution of vehicle branding campaigns, & delivering clear reporting with proof of performance. Act as the primary contact for our clients, ensuring smooth communication & trust Required Candidate profile He should excel at building trust, coordinating operations, & preparing reports/case studies that demonstrate campaign impact - Understand client objectives & align them with our advertising solutions

Job description Roles and Responsibilities : Handle international calls from clients across various time zones, providing exceptional customer service and resolving their queries efficiently. Process customer requests, concerns, and issues in a timely manner while maintaining high levels of accuracy and quality standards. Collaborate with internal teams to resolve complex issues or escalate matters when necessary to ensure prompt resolution. Meet performance targets for call handling, resolution rates, and first-call resolution. Job Requirements : 1-5 years of experience in an international call center environment or similar BPO industry role. Proficiency in handling international outbound s...

We are hiring Customer Support Associates (Voice Process) for our Hyderabad location. This is a non-sales role in the BPO/ITES industry, primarily handling inbound calls (internal) and providing the L1 support on our Web/Mobile Applications. If you are customer-focused, fluent in Hindhi and a regional language, and passionate about providing excellent service, wed love to meet you! Key Responsibilities: Handle inbound voice process queries from customers Provide support on using the application Maintain high levels of customer satisfaction and service quality Follow standard operating procedures, call etiquettes, and company policies Work closely with team members to ensure smooth day-to-day...

Position Summary We are eagerly seeking a new Assistant System's Administrator to join our growing team. In this role, you will work directly with our clients to provide technical and troubleshooting support on the usage of our award-winning event management software products with an emphasis on exceptional client service and teamwork. You will be empowered to make decisions to maintain and directly impact exceptional relationships with clients. If you have a passion for helping others, learning and growing, you'll love working with us! Responsibilities Provide client support and technical issue resolution for incoming requests via E-Mail, phone, on-line chat function and client support syst...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Management Good to have skills : Microsoft Intune, NEXThinkMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an End user computing support engineer, you will serve as the vital link between clients and our systems or applications. Yo...

We serve as a client-facing function, acting as the first line of defense and primary interface into the FIS ecosystem for our clients. Our responsibilities include addressing software and infrastructure-related issues, clarifying product behavior, and providing functional and technical support. Operating under a follow-the-sun model (24x7 coverage), we are the primary support team for APAC and Middle East clients, secondary for EMEA, and supplementary for LATAM, covering over 6,000 unique client-product combinations. Our roles span a wide spectrum from basic service desk support to technical, functional, techno-functional, and enterprise-level client service management. To ensure continuous...

Client Support - L1/L2 support First level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine) These are clients of Mede or internal teams Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week Excellent communication skills to communicate with end users POSITION GENE...

You will be responsible for handling the software support in a product based company for customer in Canada & the US. Required Candidate profile We are looking for a candidate with excellent communication skills & understanding of software support ability to understand customer issue and resolve them in real time .Knowledge of MySQL ,SQL will be preferred . Shift Timing will be as per Canadian & US time . 2+ years of software Support experience Excellent Communication Skills Proactive and Organized Great at Team handling & customer support Night shift

As an experienced and strategic Associate Vice President (AVP) in Ahmedabad, you will lead the QuickBooks Online Accounting Support Division. You will oversee a high-performing team of 300+ professionals, with end-to-end ownership of accounting operations and client delivery for US-based businesses. **Key Responsibilities:** - Lead and manage a team of over 300 accounting professionals, delivering client support on QuickBooks Online - Drive accounting processes including financial reporting - Oversee and ensure excellence in account cleanup projects and monthly business segment reporting - Act as a subject matter expert for complex accounting queries and client escalations - Ensure timely, a...

Role Overview: As the Financial Controller/Head of Finance, you will be responsible for leading and overseeing the Finance & Accounts team, managing investor relations, ensuring compliance with statutory and tax regulations, handling financial planning, budgeting, forecasting, and internal audits, monitoring financial reporting, guiding the team on legal and compliance issues, leading internal audits and financial health checks, as well as allocating funds and managing working capital for better returns. Key Responsibilities: - Lead and oversee the Finance & Accounts team, including legal and accounting staff - Manage investor relations and coordinate with auditors, banks, and institutions -...

As a Trader at Jainam Broking Limited, your role will involve the following key responsibilities: - Trade Execution - Execute trading transactions for clients, including buying and selling of currencies, stocks, bonds, and other financial instruments. - Monitor market conditions and execute trades promptly while ensuring accurate trade confirmations. - Risk Management - Assess and manage trading risks, including market, credit, and operational risks. - Implement risk mitigation strategies, adhere to established risk limits, and continuously monitor exposures to safeguard assets. - Price Quoting and Market Information - Provide clients with competitive price quotes and relevant market informa...

As a meticulous and tech-savvy professional with a passion for operational precision and client success, your role will involve supporting one of our premier US-based SaaS clients, Cascade, across the APAC region primarily. You will play a crucial part in maintaining the accuracy and integrity of the data that drives strategic planning for global enterprises. **Key Responsibilities:** - Process and fulfill client data requests with high attention to detail - Add, edit, and manage users in the Cascade platform - Set up correct roles and permissions based on org structures - Create and modify goals, sub-goals, milestones, and KPIs - Reflect strategic planning updates across departments and tea...

As an Equity Terminal Operator at our company, you will play a crucial role in managing and operating equity trading terminals to ensure efficient trade execution and provide exceptional support to traders and clients. Your attention to detail, strong analytical skills, and ability to thrive in a fast-paced environment will be key to your success in this role. Key Responsibilities: - Operate equity trading terminals to execute buy and sell orders based on instructions from traders or clients. - Continuously monitor equity markets, analyze trends, and provide timely information to traders and clients. - Ensure accurate and timely entry of trade data into the system and maintain comprehensive ...

You will be responsible for the setup of programs and delivery of leads daily to Data Axle's clients. Leads will be set up in, and output from Data Axle platforms directly to client systems or in digital formats that will require handling and delivery to clients. You will work with the various email delivery team members and partners in setup and delivery. **Roles & Responsibilities:** - Set up programs in Data Axle platform for production. - Work with team members to set up programs. - Work with Data Axle partners to produce and deliver leads. - Coordinate with Data Axle Client Support managers and customers to set up delivery. - Monitor automated deliveries to confirm accuracy and timeline...

Role: Primary advisor for study abroad candidates. Focus: Deliver high-touch client service. Duties: Counsel on courses/visas; manage applications; ensure high satisfaction. Goal: Drive successful enrolment and retention.

As a Visa Interview Trainer, your primary responsibility will be to prepare clients for their visa interviews by providing guidance on answering questions effectively and sharing valuable tips to enhance their interview experience. You will conduct interviews with clients, handle applications, and ensure that all necessary documents are completed and submitted on time. Your role will also involve assisting clients in obtaining visas and other required documentation. Additionally, you will be expected to maintain strong working relationships with both clients and colleagues, staying up-to-date with any changes in legislation that may impact visa applications. **Qualifications Required:** - Pr...

Role Overview: You will be responsible for providing voice-based support to UK-based clients as a part of the Client Support Services Team in Navalur, Chennai. Your main tasks will include managing inbound and outbound voice interactions, addressing client issues, maintaining records, escalating unresolved issues, collaborating with internal teams, and ensuring compliance with UK data protection and service standards. Key Responsibilities: - Manage inbound and outbound voice interactions with UK clients professionally and courteously. - Address client issues related to services, transactions, or operational concerns. - Maintain accurate records of all client interactions using CRM tools. - E...

You are a Social Media Strategist with a keen eye for detail, excellent communication skills, and the ability to craft extraordinary stories. If you consider yourself witty, creative, and eager to push boundaries while learning every day, this opportunity is for you. In addition to being a strong communicator, you must possess exceptional multitasking and organizational skills. Responsibilities: - Design and pitch innovative social media campaign ideas. - Assist in the planning and execution of marketing events. - Research and assess competitor marketing strategies and digital content. - Contribute to the development of mock-ups, email campaigns, and social media content. - Identify and secu...