1492 Client Support Jobs - Page 12

Team Management: Lead, coach, and manage a team of support leads, quality analysts, and frontline agents handling inbound/outbound queries during the night shift. Service Delivery: Ensure service level agreements (SLAs), turnaround times (TATs), and customer satisfaction metrics (CSAT/NPS) are consistently met or exceeded. Client Escalations: Act as the senior point of contact for escalated client issues during the night shift; resolve critical incidents with urgency and professionalism. Performance Monitoring: Utilize dashboards and analytics to monitor agent productivity, ticket resolution times, and customer satisfaction scores. Compliance: Ensure that all customer interactions adhere to ...

Responsibilities: * Manage client relationships through digital advertising and account management * Coordinate with clients on projects and deliverables

As a Technical Support Executive for ERP, your role overview involves demonstrating excellent communication, interpersonal, organizational, and presentation skills. You will be responsible for establishing and maintaining customer relationships through troubleshooting, providing client support, and resolving technical issues via phone or online channels. It is crucial for you to take ownership of each customer issue and collaborate across functions to ensure resolution. Key Responsibilities: - Demonstrating excellent communication, interpersonal, organizational, and presentation skills. - Establishing and maintaining customer relationships through troubleshooting. - Providing client support ...

About vmedulife Software vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn. We are looking for an experienced Counsellor to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Roles and Responsi...

Were Hiring: Accounts Coordinator / Client Services Executive (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift NOTE: Immediate joiners only For Further Details Contact HR Joy 7996004799 rivera.joy1210@gmail.com HR SHIVA 8884496984 (DO FORWARD THE CV ON WHATSAPP IF THE LINE IS BUSY TO BOOK SLOTS) About the Role Are you someone who loves engaging with people and delivering exceptional client experiences? This is your chance to step into a client-facing international role where you'll be the go-to person for managing client relationships, coordinating projects, and ensuring seamless service delivery.We welcome candidates with any international voice support experience what m...

Job Title: Manager Tax Shared Services: About the firm: Citrin Cooperman is one of the largest accounting and consulting firms in the United States, and 4th among mid-Atlantic firms, with over 2,500 employees in 22 U.S. and International offices. This year, we were rated one of the Top 50 Best Companies to work for according to Vault.com. We are always looking for new team members who bring a fresh perspective, technical expertise, and a passion for solving problems. At Citrin Cooperman, we offer you the flexibility to take your career to the next level and still allow you to focus on what matters to you! Citrin Cooperman India LLP (“CCI”), provides shared services for Citrin Cooperman. Prov...

Develop an overall understanding of forecasting and scheduling function, International RECs, Carbon Credits and if required trading of other EACs Take responsibility for developing and managing relationships for key clients, and working with the existing BD & Client Operations team across the country. Day-to-day management of business operations, inventory management, trading of EACs, and CRM. Market Research and Market knowledge for up-coming opportunities and develop higher competency and values against our competitors. Prepare good presentations and reports on demand. Prepare comprehensive proposals and engagement letters for existing and new clients. The candidate should be result orient...

Job Title: Finance Associate -Hotel & Travel Reconciliation Key Responsibilities: 1. Hotel Bill / Folio Reconciliation Review hotel folios and match them with reservations and internal booking records. Identify discrepancies such as incorrect charges, missing folios, or duplicates. Proactively follow up with hotels to obtain missing folios or clarify inconsistencies. Raise and track disputes with hotels for incorrect or unauthorized charges until resolution. 2. Brex Transaction Management Review and classify Brex card transactions on a daily basis. Assign hotel charges and expenses to the correct client, project, or cost center. Ensure supporting documents (folios/invoices) are attached to e...

Role & responsibilities Serve as a SPOC to service inquiries and fulfill client requests in a timely and proactive manner. Retain all the existing clients by upholding the highest standards of conduct and service. • Achieve high client satisfaction scores and Net Promoter scores and improve them on a year-on-year basis. Maintain the incidences of client complaints to bare minimum and remediate complaints if any within the defined TAT. • Support in preparing analysis/documentation for client meetings, performing research as necessary to ensure that all paperwork is completed accurately. • Build awareness amongst clients on services offered by the firm. • Transfer insights that aid the enhance...

Act as the first point of contact for clients via phone, email, chat, or ticketing system. Understand client requirements and provide appropriate solutions or escalate issues when necessary. Manage and maintain client relationships to ensure long-term satisfaction and retention. Handle service requests, troubleshoot technical or operational issues, and ensure quick resolution. Coordinate with internal teams (sales, operations, and product) to deliver seamless client experiences. Maintain accurate records of all interactions in CRM or support tools. Follow up on open issues and ensure timely closure. Identify recurring problems and recommend process or product improvements. Provide product kn...

We are looking for an energetic and confident Sales Executive to join our team. The candidate will be responsible for ERP Sales Required Skills: Excellent communication skills Basic knowledge of computers Self-motivated Sales incentives

Client Service Executive- Graduate in marketing/creative/digital agency. Main contact for clients, Build, maintain client relationships. Create present reports, proposals, POWERPOINT presentations. Excellent communication Skills

As a Customer Support Executive at LYFnGO Technologies, your role involves delivering compelling sales presentations and product demonstrations to clients in Hindi, Tamil, and English. You will negotiate and close sales deals, ensuring client satisfaction and fostering long-term partnerships. Additionally, you will serve as the primary point of contact for clients, offering post-sale support and ensuring a smooth onboarding process. Building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions are essential aspects of your responsibilities. You will also participate in regular sales meetings and contribute to team objectives. Maintain...

Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift Meet Your HR Contact: HR Ananya 8884496986 HR Joy 7996004799 Rivera Manpower Services (DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS) Client Servicing | B2B Process Role : Project Coordinator / Accounts Coordinator / Localization Coordinator Process Type : B2B (client servicing) Industry : Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.) Work Mode : Hybrid (2 Days WFO & 3 Days WFH or Vice Versa) Work Location : Bellandur, Bangalore Shift Timing : Fixed US Shift | Login between 6 PM 9 PM IST Working days : 5 days working and 2 days rotational off Key ...

Senior Executive l Sales Support & Delivery | Fluent in Kannada Job Objective: As a Relationship Manager , you will be responsible for managing the paid subscriptions of our Owner Clients, primarily high-net-worth individuals (HNIs). The role involves filtering and identifying genuine buyers and tenants from a mix of organic and inorganic leads, ensuring maximum value for our clients. Key Responsibilities: Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal. Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed. Collaborate with internal teams (activation suppor...

Senior Executive l Sales Support & Delivery | Fluent in Kannada Job Objective: As a Relationship Manager , you will be responsible for managing the paid subscriptions of our Owner Clients, primarily high-net-worth individuals (HNIs). The role involves filtering and identifying genuine buyers and tenants from a mix of organic and inorganic leads, ensuring maximum value for our clients. Key Responsibilities: Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal. Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed. Collaborate with internal teams (activation suppor...

Senior Executive l Sales Support & Delivery | Fluent in Kannada Job Objective: As a Relationship Manager , you will be responsible for managing the paid subscriptions of our Owner Clients, primarily high-net-worth individuals (HNIs). The role involves filtering and identifying genuine buyers and tenants from a mix of organic and inorganic leads, ensuring maximum value for our clients. Key Responsibilities: Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal. Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed. Collaborate with internal teams (activation suppor...

Senior Manager - Customer Support - Night Shift - Fintech - 8+ Years - Mohali Location Mohali, Punjab (India) Exciting opportunity for a high-performing professional to lead night shift operations at a fast-growing fintech IT solutions company. The role demands strong leadership in customer support, proven expertise in fintech/BPO operations, and the ability to drive client satisfaction and operational excellence. Your Future Employer - A global fintech IT solutions provider with offices in India, UK, and Seychelles, serving clients across 110+ countries. The organization fosters a start-up culture with a flat hierarchy, offering performance-driven growth opportunities. Responsibilities - 1....

Experienced in IAM/PAM, shell scripting, and MFA/SSA troubleshooting. Proficient in Linux/Unix, basic networking, REST APIs, web servers, Java/Python. Knowledge of LDAP, AD, AAA, and security protocols. Skilled in bug resolution and automation.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our ...

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: Ananya 8884496986 Rivera Manpower Services ( Note: If the line is busy, please send your CV on WhatsApp) (Please send us a message on WhatsApp in case the numbers are busy). Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support....

Job Title: Customer Relationship Executive Location: Navi Mumbai Company Name: ICICI Lombard General Insurance Company Limited Roles and Responsibilities: Manage customer relationships through effective communication to ensure high levels of client satisfaction. Handle customer inquiries, resolve issues, and provide timely and professional solutions. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile: 02 years of experience in call center sales, customer handling, or a related field. Strong skills in customer relationship management, client handling, and telecalling. Excellent communication and problem-solving skills. Ability to work in a fast-pa...

iimjobs is conducting a virtual walkin for the role of Client Servicing for Noida location. Date - 6th Oct' 25 (Monday) Time - 11 AM Link - https://teams.microsoft.com/l/meetup-join/19%3ameeting_NTdhNmVlMjYtMzkyYS00ZjIzLWI2ZDItMDA3YzY2Yzg2NGY3%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%222ba02286-eee6-4b0e-a395-b8757bd4c96d%22%7d About Info Edge Info Edge is the parent company of established brands like naukri.com, 99acres.com, shiksha.com, jeevansathi.com, and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers i...

Hi Warm Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 1 years Experience In International BPO is Mandatory Book your slots for the interview : Vijay : 9742630123/ 8884777961/9986267393 / 7829336202 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Deliver...

Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detailan individual unafraid of navigating complex challenges. We're in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services t...