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0.0 - 2.0 years

2 - 4 Lacs

Bengaluru

Work from Office

We are looking for a Product Support Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : ? Respond, manage, and resolve customer queries and issues sent via a ticketing system ? Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved ? Develop and implement strategies that will ensure a positive experience that exceeds the hotel's and its guests expectations ? Conduct training sessions for clients to effectively leverage the use of our products ? Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary ? Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). ? Prioritise and manage several open issues simultaneously ? Operate & drive several projects internally ? Create SOPs and document knowledge in detailed steps Qualifications : ? BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) ? Excellent Problem-solving and Communication Skills ? Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products ? Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) ? Ability to Sustain with Dynamic Processes and Constant Updates ? Ability to Provide Step-by-Step Guidance, Both Written and Verbal ? 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function Skills : - DNS Client Support Enterprise Support Troubleshooting Technical Assistance Client Relationship Management Customer Success Technical Operations Enterprise-level support Ticketing system Client-facing Problem-solving Product configuration Training sessions SOPs (Standard Operating Procedures) Technical support SaaS (Software as a Service) Communication Skills

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1.0 - 3.0 years

2 - 5 Lacs

Gurugram

Work from Office

ROLES & RESPONSIBILITIES: Marketplace Marketing (Amazon, Flipkart, Myntra, Nykaa, etc.): Quick Commerce Marketing (Blinkit, Zepto, Instamart, etc.): Manage daily operations across multiple marketplaces, ensuring brand visibility and competitive presence. Handle product listings, pricing updates, catalogue optimization, and offer planning. Run and monitor platform-specific campaigns (e.g., AMS, Myntra Ads, Flipkart Ads). Track key metrics and create reports on sales, conversion rates, and ad performance. Coordinate with category managers for execution of growth plans and collaborations. Manage onboarding, listing, and updates for quick commerce platforms. Implement platform campaigns, offers, and ad placements for high visibility. Maintain product hygiene, keyword alignment, and fast-delivery experience. Coordinate with brand and supply teams for inventory and fulfilment accuracy. Website / D2C Store Marketing: Execute performance campaigns via Google Ads, Meta Ads, and retargeting. Oversee regular product uploads, website content, and promotional assets. Track marketing ROI, monitor ROS and CAC, and share performance reports. Support influencer, CRM, and email campaigns under the brand s D2C efforts. Team Support & Coordination: Work closely with internal teams like Creative, Performance, and Sales to ensure cohesive execution. Support training sessions and maintain proper documentation for all processes. Sales & Client Support: Coordinate with the sales team on proposals and implementation plans. Maintain regular check-ins with existing clients for campaign updates and results. Prepare performance decks, case studies, and execution reports for review. REQUIREMENTS: Relevant e-commerce experience in marketplaces, quick commerce, and D2C. Strong knowledge of e-commerce tools, ads dashboards, and platform management. Detail-oriented with a focus on execution and performance tracking. Ability to multitask across platforms and communicate clearly with teams and clients. Intermediate to advanced skills in Excel/Google Sheets, and analytics dashboards. BENEFITS: Competitive salary package commensurate with skills and experience. Opportunities for professional development and training to foster continuous growth. Collaborative and supportive work environment that values innovation and creativity. Flexible work timings, 5-day work week, yearly appraisals, and refreshing breaks for work-life balance. Job Openings: 2 Job Location: Gurugram

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0.0 - 2.0 years

2 - 3 Lacs

Pune

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Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient equipment for Lubrication Reliability and Contamination Control. We have established a strong brand and market presence in Asia, the Middle East & Caspian, North Africa, Africa, South-East Asia, and Australia. We are an ISO 9001, 14001, and 18001 certified company. We have recently been awarded the MEA Business Award for the best lubrication reliability & contamination control and best engineering solutions by SME Empowering India. Minimac is a young and dynamic company with 70% of its workforce being in the age bracket of 21-25 years. Website: www.minimacsystems.com

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0.0 - 5.0 years

2 - 3 Lacs

Pune

Work from Office

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient equipment for Lubrication Reliability and Contamination Control. We have established a strong brand and market presence in Asia, the Middle East & Caspian, North Africa, Africa, South-East Asia, and Australia. We are an ISO 9001, 14001, and 18001 certified company. We have recently been awarded the MEA Business Award for the best lubrication reliability & contamination control and best engineering solutions by SME Empowering India. Minimac is a young and dynamic company with 70% of its workforce being in the age bracket of 21-25 years. Website: www.minimacsystems.com

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1.0 - 2.0 years

3 - 7 Lacs

Mumbai, Ahmedabad

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About the Role: Grade Level (for internal use): 07 The Team:Client Support is a global team based in Mumbai, Ahmedabad and New York that provides support to investment professionals on the Visible Alpha platform.Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. In addition, they work with different teams within the organization across various functional areas such as Sales, Success, Technology, and Content. We value excellence in our work, open communication, and effective collaborationResponsibilities and ImpactServe as an integral member of our global Commercial team by providing client support throughout the client lifecycle, beginning with the onboarding process. Become a domain, product, and workflow expert allowing you to manage issues around data and application logic that require deep investigation. Communicate effectively and professionally with internal and externalstakeholders to promptly resolve questions and issues across all Visible Alphaproducts. Escalate product, technical, and data issues to relevant departments withsufficient information on time Create and maintain documents to track internal processes. Provide ongoing feedback to Product and Development teams to help buildscalable solutions for clients.What Were Looking For:Basic Required Qualifications1-2 years of industry experience in a SaaS environment. Passion for client service domain. Understanding of Global Financial Markets and companys financial statements. Bachelors degree in Business, Finance, Economics, Accounting, or Engineering is highly preferred. Excellent interpersonal and communication (written and verbal) skills with theability to communicate successfully across multiple audiences. Strong analytical and troubleshooting skills you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressureenvironmentsAdditional Preferred QualificationsMaster's Degree in Business or Finance is preferred. A good team player with the ability to work on their initiative. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

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0.0 - 2.0 years

5 - 9 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Primary Responsibilities: Coordinate between Intra Teams, Clients and support team to provide first class technical support to clientele in higher education Ensure tickets are getting dispatched and addressed within SLA\u2019s Set-up, manage and coordinate client calls for the team Ensure coordinating with inter, intra teams and clients to setup activities and calls as required Share required data for management reporting with defined frequency; daily, weekly and monthly Assign problems/tasks to tech support specialists Regularly review and analyze the service boards and follow-up with inter team and client Analyze situations and determine resources needed to solve them Make decisions quickly, often with limited information Follow up with customers to gauge their satisfaction with problem resolution; identify tech support problem areas (i.e., negative trends) and, if warranted, implement corrective actions Ensure ongoing training for tech support staff; \\; maintain and analyze training records Review daily priorities and take appropriate action to ensure results are achieved Availability for support in Non-Business Hours as and when needed Liaison with the internal functions including Customer Success, product management, product engineering and other service functions Work on preparing monthly roster, on call roster Work on collating the data required for on call reports Required Skills & Experience: Overall 0 - 2 years of relevant experience. Knowledge and experience in MIS reporting, MS Office, CW Tool. Self-starter, driven, productive and works well under pressure. Good communication skills and the ability to work well with people at all levels are essential; must be customer focused. Education Any Graduate

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3.0 - 5.0 years

13 - 14 Lacs

Kolkata, Mumbai, New Delhi

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As a Technical solution Analyst II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual. We encourage candidates from all backgrounds to apply. Career Level - IC2 Basic Qualifications: A minimum of 3-5 years of experience and a bachelors degree including: An academic qualification in computer science engineering, information systems, software engineering, or a related field. Preferred Qualifications: 3-5+ years experience in application support, client support, incident management, problem management and change management Knowledge on SQL, Readiness to work during the shift from 5.30PM to 2.30AM IST. Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work in different shifts and provide on-call support. We encourage candidates from all backgrounds to apply.

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0.0 - 3.0 years

3 - 4 Lacs

Gurugram

Work from Office

Client Engagement Specialist At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 0-3 years of experience in Client Servicing Experience (Freshers can also apply). Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in a month are working) Qualifications: Bachelor's/Masters degree in any relevant field Mandatory Prerequisites: Willing to travel to cities outside of Job location. Who are we? POD.ai is a software product by Josh Technology Group and was launched in 2017. Since its inception, POD has seen exponential growth and established itself in the industry. POD aims to become the market leader in the recruitment technology and assessment industry. JTGs' extensive design and engineering experience are critical to the quality of PODs work and its ability to deliver elegant, highly scalable solutions. We lay a very strong emphasis on quality mentorship & learning. POD is a growing team of technology consultants and innovators. We have a highly talented peer group that is very well respected in technology. We work in small scrum teams with a focus on fast iterations to deliver value. What do we do? Pod provides Campus Placements Management Solution to Corporates to run all their Campus Placements Related Activities, Walk-In Drives, and On-Going Lateral Hirings. Pod helps Companies to engage with all their partners & measure the value provided by them. Pod provides Placements Management Solutions to Colleges & Universities. Pod helps Colleges to run all their Placements Related Activities by Engaging Students, Faculty & Companies. JTG is a bootstrapped organization that has multiple fully owned software products. JTG acts as a Product Builder for multiple US & UK-based startups. JTG has successfully created and launched more than 100 products, spread across various industries, and is working on many more exciting new ones. It has been 14+ years since its inception & JTG has been profitable from day 1 & aspires to reach new heights. Core Responsibilities: Act as a pivotal point of contact for the Training & Placement Department on behalf of the corporates. Resolve their queries while using the portal. Connect with the TPOs of colleges/universities across the country & pitch the relevant career opportunities of the clients for their students. Effectively communicate with the internal & external stakeholders and ensure that the information is being communicated in a timely manner. Connect with colleges on a daily basis to solicit interest in accordance with client's requirements. Assist engagement managers and corporate engagement team in planning, scheduling, and executing recruitment drives and other campus activities. Ensure the recruitment drives or any college activities related to the platform are being effectively conducted. Ensure client satisfaction with the organization's products & services. Maintain high engagement levels with clients(Placement Team and Students) What are we looking for in you? Possess excellent Interpersonal and Communication Skills. Possess the ability to build long-term relationships with clients. Ability to multitask and to prioritize under deadline. Expert in delivering outcomes. Self-starter and a good team player with a high sense of ownership. Client-centric and a positive attitude and the ability to thrive in a fast-paced, dynamic environment. Self-motivated and has an internal drive to produce high-quality work. Good working knowledge of Microsoft & G Suite. A stellar performer who: Has the desire to make it BIG. Is Self & Goal Driven, Quick Thinker, Action-Oriented, and Diligent. Has good Interpersonal skills and a Go-Getter personality. Has an eye for detail and good cognitive skills. Maintains Integrity and Professionalism in work. How will you grow here? Opportunity to build good relationships with the Training and Placement department of colleges. Work & interact directly with senior directors in an open and flat hierarchical structure. Freedom & a plethora of opportunities to introduce new things in the organization. Opportunity to Get Mentored by the Best. POD thanks you with Events, activities, and outings (We really party hard!). A stimulating and energetic work environment that encourages creativity. Hackathons, Gaming Evenings, Poker Nights, and much more! Flexible Timings, Flexible Holiday Calendar. Competitive salary (best in the industry). Beverages and snacks throughout the day, on the house! Recreation center to let off some steam. Office lunch option (fresh and savory Ghar ka khana). Medical Insurance (stay healthy, stay happy)

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Acted as main contact for customer queries, feedback, and complaints. Maintained strong client relations, ensured prompt responses, coordinated internally, updated records, gathered feedback, followed up post-delivery, & supported upselling efforts. Required Candidate profile 1–3 years of exp in customer service, client servicing Strong verbal and written communication skills. Proficient in CRM tools, MS Office, and basic email etiquette.

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2.0 - 6.0 years

4 - 8 Lacs

Gurugram

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Grade Level (for internal use): 08 The Team: S&P Market Intelligence Software Solutions (SwS) Division provides Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. This role sits within the Hosted Solutions and Product Support function in SwS. We are responsible for day-to-day service delivery of our hosted software solutions, specifically WALL STREET OFFICE (WSO) . The team co-coordinate and liaise with stakeholders internally and externally from junior analysts to C-suite executives. The Impact: The Service Delivery Managers will play a vital role, overseeing a range of functions to facilitate the delivery of superior service, leveraging consistent processes and tools to proactively monitor service delivery, and take ownership of critical incidents and escalations, coordinating with resolution parties and establishing effective communications between the client and our SMEs. Whats in it for you: The role is dynamic and provides a fantastic opportunity to build a solid career solving complex problems and working with some of the worlds top tier financial institutions. You will be trained on the WSO applications, and in the informational needs of modern financial institutions This function is relatively new to S&P so there is lots of scope for this individual to shape and define the role and have significant impact Responsibilities: Responsible for managing a dynamic cross-region team Responsible and accountable for Client Communication in Day-to-Day operational delivery; including Change/ Technology/Product/ Support requests, across multiple clients Responsible for understanding, agreeing, and managing Client priorities, whilst feeding into relevant internal process(es) in accurate and timely manner Responsible for driving and facilitating internal collaboration to establish proactive Service Improvement, Client Action plans, Root Cause Analysis (RCA), and post-mortem for Incidents or Service Level Agreement breaches Responsible and accountable for hosting regular reviews with Clients, to provide updates on current activities and operating results Contribute to continuous improvement and operational excellence in team and wider team. What Were Looking For: Experience working in a high-pressure client facing role Experience liaising with Senior Stakeholders Experience project managing or coordinating technology and business delivery as a team player Experience of working with Asset Management or Data Technology in Support, Business Analysis, Project Management or Scrum Master Role Direct experience of WSO or Syndicated Loan Market would be an advantage Personal Impact Proven ability to think critically and comfortable challenging the status quo for better results Organized, able to multi-task, and have positive attitude to achieve deadlines Self-starter with an attention to detail Adept at building and maintaining trusted and credible relationships with colleagues at all levels and external clients Self-motivated; able to work independently with minimal supervision Communication Good presentations skills (preparation and delivery) Excellent oral and written communication skills Teamwork Team Player and able to interact with Product, Operations, Delivery, and technical teams in a professional manner. A team player who is comfortable working at all levels of the business and with external clients Proven ability to work individually, and in a team environment which spans multiple geographical regions.

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2.0 - 3.0 years

1 - 3 Lacs

Chandigarh

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Responsibilities: * Manage client accounts: deliver exceptional service & drive growth * Collaborate with cross-functional teams on projects & initiatives * Build strong relationships through regular communication & feedback

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1.0 - 6.0 years

3 - 5 Lacs

Bangalore Rural

Work from Office

Role Details: Designation : Associate Mode: Work from Office (6 Days working) Location- Plot No. 317-P, 319-P, Jigani-Bommasandra link Road, Jigani, Anekal Taluk, Bengaluru Urban, Karnataka, 562106 Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular engagement/quick response Resolving issues related to shipments (missing or damaged packages, customs delays, or deliveryexceptions) CS Engagement via Ticketing module, getting timely response; Keep active track of timely closure of tickets Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) information on payment options Providing support for shipping services and delivery options available, regulatory compliance, documentation requirements, claim monitoring Analyze and support with insights to improve the process and internal operations and service levels Handling customer escalations-preparing RCA / CAPA and providing the solution Collaborate with internal stakeholders to maintain and increase performance of client accounts Designing SOP, mapping and freezing requirements, client NPS management and providing best solutions to the business Required Skills and competencies Excellent communication skills: You should possess strong verbal and written communication abilities to effectively interact with customers and convey information clearly and concisely. Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) issue is a fast paced and complex environment Problem-solving skills: You must be adept at analyzing customer issues, identifying root causes, and providing appropriate solutions or escalating matters as needed. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, andmeet deadlines is essential for efficient customer service delivery. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, and meet deadlines is essential for efficient customer service delivery. Require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction. Familiarity with customer-relationship management (CRM) software programs Problem-solving and critical thinking: You will encounter complex customer issues that require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction.

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2.0 - 4.0 years

4 - 7 Lacs

Hyderabad

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Job Description: Were hiring a proactive Customer Success Manager to ensure client onboarding, satisfaction, and renewals. You'll work closely with implementation, training, and upsell activities. *We are looking for candidates who can join immediately. Key Responsibilities: Onboard new clients smoothly. Build and maintain customer relationships. Monitor usage, resolve issues, and identify upsell opportunities. Ensure renewals and satisfaction scores stay high. Required Skills: SaaS onboarding, CRM tools, Reporting. Empathy, communication, and stakeholder management.

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3.0 - 5.0 years

5 - 7 Lacs

Gurugram

Work from Office

Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

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1.0 - 6.0 years

2 - 7 Lacs

Noida, Gurugram, Jaipur

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We are looking for a highly motivated and results-driven Sales Officer to join our team at Capital Placement Services. The ideal candidate will have 2-5 years of experience in sales or recruitment, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing client relationships. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive sales growth. Provide exceptional customer service and support to clients. Job Requirements Proven experience in sales or recruitment, with a minimum of 2 years of experience. Excellent communication, interpersonal, and negotiation skills. Strong analytical and problem-solving skills, with attention to detail. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other sales software applications. Strong networking and relationship-building skills, with the ability to build trust with clients.

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5.0 - 10.0 years

3 - 8 Lacs

Hyderabad, Chennai, Bengaluru

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We are looking for a highly skilled and experienced Business Development Manager to lead our dental implants team. The ideal candidate will have a strong background in sales and marketing, with a focus on the dental industry. Roles and Responsibility Develop and implement effective business strategies to drive growth and expansion in the dental implants sector. Build and maintain strong relationships with key stakeholders, including dentists, surgeons, and other healthcare professionals. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to develop and launch new products and services. Provide exceptional customer service and support to clients and partners. Identify and pursue new business leads through networking, referrals, and other channels. Job Requirements Proven experience in sales and marketing, preferably in the dental industry. Strong knowledge of dental implants and related procedures. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience working with CRM software and other sales tools. A graduate degree is required for this position.

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1.0 - 3.0 years

2 - 4 Lacs

Rajkot, Morbi

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We are looking for a highly motivated and experienced Sales Executive to join our team at Capital Placement Services. The ideal candidate will have 2-5 years of experience in sales, preferably in the employment or recruitment industry. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with clients and identify new business opportunities. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive sales growth. Provide excellent customer service and support to clients. Meet and exceed monthly and quarterly sales targets. Job Requirements Proven track record of success in sales, preferably in the employment or recruitment industry. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Excellent problem-solving and analytical skills. Strong negotiation and closing skills. Ability to build and maintain strong relationships with clients. Any graduate can apply for this position. For more information, please contact us at 6583745.

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1.0 - 3.0 years

1 - 2 Lacs

Navi Mumbai

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We are looking for a highly skilled and experienced Process Executive to join our team at Vasta Bio-Informatics Private Limited in Navi Mumbai I. The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Manage and maintain accurate records and reports. Provide excellent customer service and support to clients. Develop and implement process improvements to increase efficiency. Collaborate with cross-functional teams to achieve business objectives. Analyze data and provide insights to inform business decisions. Ensure compliance with company policies and procedures. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using CRM software and other relevant tools. Strong analytical and problem-solving skills. Ability to work collaboratively as part of a team. Strong attention to detail and organizational skills.

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1.0 - 3.0 years

3 - 8 Lacs

Noida, Gurugram

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Handling and coordinating the client projects starting from project receipt to final delivery. Nurture and maintain healthy relationship with existing client through regular touch base & follow ups to get repeat business from them Excellent communication skills Strong problem-solving ability and negotiation skills

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3.0 - 8.0 years

3 - 8 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities Handle insurance portfolios with prior outbound calling experience Communicate effectively with strong spoken and written English Manage and support multiple lines of business (LoBs) Handle New Hire (NH) batches with effective onboarding and engagement

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6.0 - 8.0 years

5 - 9 Lacs

Pune, Chennai

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Senior Associate, Fund Administration we're seeking a future team member for the role of Senior Associate, Fund Administration to join our Global Transfer Agency team. This role is located in Chennai, TN- Hybrid In this role, you'll make an impact in the following ways: Serves as a lead for the day-to-day operations of a small- to medium-sized fund administration support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients. Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner. Provides support to business and technology managers; handles complex client inquiries and requests. Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations. Trains staff in technical tools and skills as we'll as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions. Supports the achievement of team objectives. To be successful in this role, we're seeking the following: 6-8 years of total work experience preferred. Experience in Investment banking industry is preferred. Experience in any banking and financial services industry including Account Payable/Receivables & Insurance can be considered. Should be proficient in Japanese, both spoken and written, as the role requires communicating with Japanese clients.

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5.0 - 8.0 years

4 - 5 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them. The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered and possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

4 - 5 Lacs

Hyderabad

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AVC Virtual Acquisition Manager- Domestic-Digital INTERNAL USAGE No. of Vacancies 1 Reports to Unit Head Liability Acquisition Is a Team leader No Team Size 1 Grade Assistant Manager, Deputy Manager Business Retail Banking Department Axis Virtual Centre Sub - Department Location Noida, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role This role is integral to the Liability acquisition channel in AVC. The Virtual Acquisition Manager ensures the liability account opening for the customer digitally Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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5.0 - 8.0 years

4 - 5 Lacs

Bengaluru

Work from Office

AVC Virtual Acquisition Manager- Domestic-Digital INTERNAL USAGE No. of Vacancies 1 Reports to Unit Head Liability Acquisition Is a Team leader No Team Size 1 Grade Assistant Manager, Deputy Manager Business Retail Banking Department Axis Virtual Centre Sub - Department Location Noida, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role This role is integral to the Liability acquisition channel in AVC. The Virtual Acquisition Manager ensures the liability account opening for the customer digitally Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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4.0 - 9.0 years

16 - 17 Lacs

Mumbai

Work from Office

We are seeking a dynamic and client-focused individual to join our team as an Associate Manager in Account Management. In this role, you will be responsible for building and maintaining strong relationships with advertisers while driving the successful execution and performance of their digital and mobile marketing campaigns. The ideal candidate will have 4 years of experience in digital advertising, with a proven ability to manage accounts, craft campaign strategies, and deliver exceptional client service. This role offers a unique opportunity to collaborate closely with internal teams and global clients, develop data-driven insights, and contribute to revenue growth through upselling and optimization. Roles & Responsibility: Account Management: Serve as the primary point of contact for our advertisers, building strong and trusted relationships to understand their advertising objectives and overall business goals. Campaign Strategy: Collaborate with advertisers to develop customized advertising strategies that align with their target audience, brand identity, and budget constraints. Campaign Execution: Coordinate with internal teams to ensure seamless execution of advertising campaigns, adhering to deadlines, and maintaining campaign effectiveness. Performance Monitoring: Continuously monitor campaign performance and metrics, analysing data to identify areas of improvement and providing insights to advertisers for optimization. Client Support: Proactively address advertiser inquiries, concerns, and feedback to maintain high levels of client satisfaction and retention. Upselling and Cross-selling: Identify opportunities to expand relationships with existing advertisers by introducing them to additional advertising products or services that align with their needs. Reporting and Analytics: Prepare regular performance reports for advertisers, highlighting key metrics and outcomes to demonstrate the value of their advertising investment. Industry Knowledge: Stay up-to-updated with the latest trends, innovations, and best practices in digital advertising to offer strategic recommendations and stay ahead of the competition. Revenue Growth: Collaborate with the sales team to identify potential upsell opportunities and contribute to revenue growth by achieving and exceeding performance targets. Required Skills: Great communication skills - oral and written - in English. 4+ years of experience doing business with Advertiser in digital media. Fluent with PowerPoint to create decks which highlight the value add for the Advertiser. Fluent with Excel to create business models and deal simulations. Confidence to present our product and solutions in front of top execs at Advertiser.

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