Client Support Executive/Manager - Female Only

Job Description of Client Support Executive
Qualification: B.com/BBAAt least Experience: Minimum 2 years

Other specifications: Quick in learning new systems, Know the basics of Financial investments, Very good speaking skills English & Hindi

The Client Support Executive is responsible for:

• Providing customer service and support in the mutual funds/Stocks Investments.
• This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firm’s mutual fund products and Stock services.
• WhatsApp client Support handling On-call discussions with clients for any update/query/information
• Provide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head
• Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.
• Patiently reverting WhatsApp communications or on calls.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Quarterly bonus

Work Location: In person