1421 Client Servicing Jobs - Page 50

Designation: Account Executive Shift: US Shift Location: Vadodara What You'll Do: Relationship Building: Develop and maintain strong relationships with existing clients, serving as their primary point of contact. New Sales Opportunities: Identify new sales opportunities within existing accounts and pursue leads to expand business. Conduct regular meetings: and presentations to clients to understand their needs and propose solutions. Facilitate meetings for counterparts in the US through cold calls and emails. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action. Collaborate with internal teams and external stakeholders including sales, and marketing, to ensure client needs are met effectively . Collaborate with management on sales goals, planning, and forecasting. Negotiate contracts and pricing agreements with Vendor partners to secure profitable deals . Client-first Approach: Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action Track sales performance metrics and prepare regular reports for management review. Stay informed about industry trends, market conditions, and competitor activities to identify growth opportunities. Product and Services : Attend industry events, conferences, and networking functions to build relationships and promote our products and services. What Youll Need: Exceptional Communication Skills: Proficient in verbal and written communication, with the ability to effectively engage and interact with consultants and vendors. Strong interpersonal skills to build rapport with internal and external stakeholders, negotiate terms, and address inquiries promptly and professionally. Demonstrated confidence in professional communication with C-Level Executives. Persuasive and Goal-Oriented : Demonstrated ability to influence and persuade others to achieve desired outcomes. Goal-oriented mindset with a focus on driving results and exceeding expectations in vendor interactions and project outcomes Ability to Thrive Under Pressure: Capable of working accurately and efficiently in fast-paced environments, managing multiple tasks and competing deadlines effectively. Maintains composure and delivers quality work even under stressful conditions. Proficiency in Microsoft Office Suite: Advanced proficiency in Microsoft Office Suite applications, including Word, PowerPoint, Outlook, and Excel. Able to utilize these tools effectively for documentation, presentation, communication, and data analysis purposes

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: ABHISHEK 9164462369 rivera.abhishek@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp UG & Grads - 4.5 LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com

Job Summary We are seeking a highly motivated and experienced Customer Relationship Manager to join our dynamic team. The ideal candidate will be responsible for managing and nurturing relationships with our valued customers, ensuring their satisfaction throughout their journey with us, from pre-sales inquiries to post-possession support. This role is crucial in upholding our brand reputation and driving customer loyalty. Key Responsibilities Customer Lifecycle Management: Oversee the entire customer journey, from initial inquiry and booking to possession and post-sales support. Relationship Building: Develop and maintain strong, positive relationships with customers, acting as their primary point of contact for all queries, concerns, and feedback. Query Resolution: Efficiently and effectively address customer inquiries, complaints, and requests, ensuring timely resolution and high levels of satisfaction. Communication: Proactively communicate project updates, payment schedules, legal documentation requirements, and other relevant information to customers. Documentation Management: Ensure accurate and timely completion of all customer-related documentation, including agreements, payment receipts, and other legal formalities. Payment & Collections Follow-up: Coordinate with the finance team for timely collection of payments and address any payment-related queries from customers. Possession & Handover: Facilitate smooth and seamless possession processes, guiding customers through the necessary procedures and documentation. Feedback & Improvement: Collect and analyze customer feedback to identify areas for improvement in our processes and services. Cross-functional Coordination: Collaborate closely with Sales, Marketing, Legal, Construction, and other internal departments to ensure a cohesive and positive customer experience. Database Management: Maintain accurate and up-to-date customer records in the CRM system. Escalation Management: Handle escalated customer issues with professionalism and ensure appropriate resolution. Customer Retention: Implement strategies to enhance customer satisfaction and foster long-term loyalty. Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 3+ years of proven experience in Customer Relationship Management, with a strong preference for candidates from the Real Estate industry . Excellent communication (written and verbal), interpersonal, and negotiation skills. Strong problem-solving abilities and a customer-centric approach. Ability to work effectively in a fast-paced and demanding environment. Proficiency in CRM software and Microsoft Office Suite. A strong understanding of the real estate market dynamics in Delhi NCR and Punjab is a plus. Ability to manage multiple tasks and priorities effectively. High level of empathy and emotional intelligence.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

KCD (Client Servicing)- Sr Exec./Assistant Manager Sales & Service Kalyan, Maharashtra, India Individual Contributor Client Acquisition 1 - 5 years Share this job Job Title: KCD (Client Servicing)- Sr Exec./Assistant Manager Sales & Service About The Role : IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country. Experience Range: 1 - 5 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Position holder will be an individual contributor ? Build and manage productive, professional relationships with clients ? Ensure clients are using and deriving benefit from IndiaMART ? Ensure products/services in clients e-catalog are accurately defined ? Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets ? Systematic follow-up and time-bound closures ? Prompt resolution of complaints ? Daily 4-5 in person meetings (F2F) with clients onsite Skills Required Client Services,B2B,Customer Service Candidate Attributes Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in ManagementJob CodeKL-UM7AJWWWAbout UsIndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the companys mission is to make doing business easy. Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. IndiaMART has been the proud recipient of the "Most Promising Company of the Year at the CNBC Awaaz CEO Awards in 2019, Video Content in a Business Website- Special Mention at Video Media Awards and Summit 2019, Best Online Classified Website at Drivers of Digital Summit & Awards 2018, Best Business App Award at GMASA 2017, Special Contribution Award at WASME Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the E-business and Financial Inclusion category and Red Herring 100 Asia Awards 2008.IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.Why Us?Our greatest assets are the IndiaMARTians. For our employees personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities.They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

Hi Impact Consultant- Pioneer in Healthcare recruitment , based out of Noida Client Coordination client relationship maintaining data should have good communication skills. whatspp 7503036666 / email sweta@hiimpact.in

CRE is responsible for managing our company’s clients or customers. The role focuses on ensuring our clients are satisfied with the products or services provided, and it often involves a combination of sales, customer service, and project management

Hi Naukri.com is hiring for Client Servicing-Recruitment role for Noida location. Note: Prior Experience in recruitment/TA is must Job Objective : The prime objective of this position is to provide recruitment assistance to the HR heads/ Corporate Heads of organizations associated with the business operating in the middle east. Desired Profile : Prior experience in recruitment/sourcing with an exposure to hire middle level to senior level talent. Strong networking and relationship building skills with internal teams and external clients. Job Description: Interacting with corporate customers on calls / emails for post-sales servicing and deliverables Assisting recruiters and HR professionals in understanding the functionalities of Naukrigulf and providing resolutions for their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of Naukrigulf.com website Solving queries related to optimum usage of purchased products, provide quality inputs and timely resolution as per defined TAT Coordinating with other departments on a regular basis and following up with them diligently for all raised issues Working on CRM platforms and providing improvement suggestions to ensure that we not only meet current productivity and quality standards but are also able to raise the bar Required Skills : Client management skills Excellent communication skills Analytical and reporting skills Proficiency with various software applications such as Microsoft Word, PowerPoint and Excel

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

Role & responsibilities Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: 60%+ marks in 10th and 12th B Tech / Graduate with minimum 9 months of experience in sales Freshers with a Post Graduate Degree in Management/MBA/MMS

Role & responsibilities Build and manage 1-on-1 relationships with a portfolio of assigned top customers. Conduct welcome calls and create personalized pet profiles including breed, needs, preferences, health conditions, birthdays, etc. Provide tailored product advice , grooming reminders, package nudges, and timely updates. Coordinate across departments to resolve issues swiftly and smoothly . Track every customer interaction using the internal CRM systemensuring continuity and personalized experiences. Plan and manage gifting and milestone touches (pet birthdays, adoption anniversaries, etc.). Gather feedback, understand emerging needs, and share insights to help refine product and service offerings. Help turn customers into brand advocates through meaningful experiences and conversations. Be the voice of HUFT in every message, call, or recommendationempathetic, expert, and always helpful. Preferred candidate profile 2–5 years of experience in a customer-facing, relationship-based role. Fluency in English (Hindi and regional languages a plus). Passion for pets and empathy toward pet parents is non-negotiable . Comfort with basic tech tools—CRM systems, dashboards, Google Sheets.

Role & responsibilities - Serve as a key point of contact for clients, maintaining smooth communication and positive relationships - Assist in understanding client goals and support in developing digital marketing strategies that align with their business objectives - Work closely with creative and media teams to support campaign delivery and performance - Help manage timelines, budgets, and deliverables to ensure smooth project execution - Stay updated on digital marketing trends and platforms to contribute fresh ideas to the client campaigns - Support in identifying potential upselling or cross-selling opportunities within client accounts - Assist in resolving client concerns and ensuring client satisfaction - Work under the guidance of senior team members, while taking ownership of day-to-day account management tasks Requirements - 2-3 years of experience in client servicing and digital media, preferably in a marketing or advertising agency - Good understanding of key digital channels (social media Calendar, social media, display, influencer, email marketing, etc.) - Experience in coordinating digital campaigns and managing client expectations - Strong communication, presentation, and interpersonal skills - Well-organized, detail-focused, and able to handle multiple tasks in a fast-paced environment - Bachelors degree in Marketing, Communications, or a related field

NIIT Limited is hiring for its MNC client Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : Neha.2b.sharma@niitmts.com

We are hiring across multiple profiles at Bijay Agarwal & Co., Chartered Accountants , a reputed CA firm in Guwahati with over 13 years of trust and professional excellence. Current roles include: CA Articles (Internship) Stipend: 5,000 to 10,000/month Work on statutory audits, GST, TDS, and income tax filings Client handling and field exposure Commerce Freshers-Salary: Up to 10,000/month Basic accounting, Tally entries, GST and TDS compliance Exposure to day-to-day bookkeeping Income Tax Assistants-Salary: Up to 25,000/month Support with ITR filing, audits, client coordination Working knowledge of taxation preferred Qualified Chartered Accountants-25,000 to 60,000/month (Based on experience) Lead and manage audits, financial reviews, and client consulting Strong knowledge of GST, Taxation & Compliance Preferred Candidate Profile: CA Inter / CA Qualified / B.Com / M.Com graduates Good command over Tally, Excel, and GST portal Excellent team player with a learning attitude Freshers welcome (for article/fresher role)

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact ABHISHEK 9164462369 rivera.abhishek@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services

Greeeting from Rivera Manpower Service, Currently we are hiring for Jp Morgan Chase for Fraud Specialist, Kindly go through the job description below and contact on the given number below to book your slots for the interview Contact Name: Saranjeet Singh Contact Number : 8095708201 Email id: Saran.rivera2178@gmail.com NOTE: Please call during office hours Monday to friday 9:30 am to 6:30pm and no direct walkin allowed to the client location Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day. As a Fraud Recovery Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures. Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face High school (10+2)or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Regards Saranjeet Singh Senior Hr consultant Rivera Manpower Servcies

Customer Success Role Min 3-7 Yrs of Exp Required in Client Success/Customer Success (End to end Client Onboarding) GGN/US shifts CTC upto 13L (Including Bonus) Pls Call Vikas: 8527840989 Email: vikasimaginators@gmail.com Required Candidate profile KEY SKILLS Client Success |Customer Success | SaaS |Project Management |Client Relationship |Client Support |Client Engagement |Client Onboarding |Client Servicing Client Management | Product Adoption

Acquire NTB (New to Bank) NRI customers and grow the existing NRI portfolio. Offer customized financial solutions by coordinating with product and operations teams. Conduct customer engagement events and sales initiatives Provide insights on customer Required Candidate profile Minimum 4+ years of relevant experience in retail banking, preferably in NRI services. Strong relationship management, sales, and communication skills. Proactive, customer-focused, and goal-oriented.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Client Servicing Executive (with Key Focus on Handling Systems) Position Overview: We seek a highly organized and detail-oriented Client Servicing Executive to join our team. This role requires excellent communication skills, strong analytical abilities, and a deep understanding of client relationship management. The ideal candidate will also possess a key focus on handling systems, ensuring smooth operations and effective client servicing. As a Client Servicing Executive, you will be responsible for maintaining and expanding relationships with our valued clients while providing exceptional customer service. Responsibilities: Client Relationship Management: Develop and nurture positive relationships with clients, understanding their needs, and acting as the main point of contact for all inquiries, concerns, and requests. Account Management: Manage a portfolio of clients, ensuring their satisfaction, retention, and growth by providing exceptional service and identifying opportunities for upselling or cross-selling. Systems Handling: Oversee and manage various systems and tools related to client servicing, including CRM software, databases, communication platforms, and other relevant systems to ensure efficient and effective operations. Data Analysis: Utilize analytical tools and reports to analyze client data, identify trends, and make data-driven recommendations to optimize client servicing processes and enhance customer satisfaction. Problem Resolution: Proactively address and resolve client issues and concerns, ensuring prompt and satisfactory solutions while maintaining strong relationships and client loyalty. Communication and Collaboration: Liaise with internal teams, such as sales, marketing, and product development, to ensure seamless communication, coordination, and delivery of client requests and expectations. Documentation and Reporting: Maintain accurate and up-to-date client records, contracts, and reports, documenting all client interactions and ensuring compliance with company policies and procedures. Continuous Improvement: Stay updated with industry trends, client preferences, and emerging technologies to propose and implement innovative solutions and improvements to enhance the client servicing process. Qualifications: Bachelor's degree in business administration, marketing, or a related field. Proven experience in client servicing, account management, or a similar customer-facing role. Strong technical skills with a key focus on handling systems, including proficiency in CRM software and other relevant tools. Excellent communication and interpersonal skills, with the ability to build rapport, negotiate, and influence stakeholders at various levels. Analytical mindset with the ability to interpret data and make data-driven recommendations. Exceptional organizational and time management abilities, with the capacity to handle multiple tasks and prioritize effectively. Problem-solving skills and a proactive approach to addressing client issues. Attention to detail and accuracy in maintaining client records and documentation. Team player with a collaborative mindset and the ability to work cross-functionally. Languages: English Hindi If you are a self-motivated individual with a passion for delivering outstanding client service and a strong focus on handling systems, we invite you to apply for this position. Join our dynamic team and contribute to the success and growth of our organization while ensuring excellent client satisfaction.

About The Role - Grade Specific Operates with a good degree of autonomy, under regular supervision on own tasks and operates as an experienced MandC professional supporting an area of the business Is able to act on their own initiative with respect to the main perimeter of their role. Knows when to seek guidance/escalate Is able to organize taining and development for self and junior team member Is able to put forward/design a plan towards the priorities. About The Role : MBA preferred, Bachelors degree in marketing, advertising, communications, or related field. 5+ years of product innovation and marketing experience. 8+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs. Proven experience in global program management leadership roles is strongly preferred. Primary Skills: 10+ years of client services experience, within an advertising agency. 5+ years working in with Consumer Packaged Goods brands. Secondary Skills: Experience managing direct reports, 5+ years of strong leadership and mentoring abilities, with experience in developing and growing talent. Strong experience in using the Microsoft Office suite with strong Excel and PowerPoint skill.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact ANANYA 8884496986 ananya.rivera24@gmail.com JOY 7996004799 rivera.joy1210@gmail.com MARIA 9986584828 (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Locatio n: Bangalore CTC : Upto 7.5LPA Process : International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Free Cab Provided. *incentives *insurance Best Regards, ANANYA 8884496986 ananya.rivera24@gmail.com Rivera Manpower Services