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2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 2 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators. Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am) Location- Bellandur, Bangalore Roles and Responsibilities: Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management. Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated. Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required. Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics. Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am) Regards, Deepa : 9380300644 Rivera Manpower Services
Posted 1 month ago
10.0 - 12.0 years
12 - 15 Lacs
Gurugram
Work from Office
Reporting to: Director, Bid Centre of Excellence Key stakeholders: Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs/RFPs, proposal presentations and clarifications, within allocated time. Demonstrate a strong individual ability for proposal/business writing, understanding of proposal themes and flow of information, JLL business understanding, eye-for-detail for any gaps and errors, ability to develop impactful presentations, and incorporate graphic design inputs to finalize bid-related output. Develop / update / maintain proposal baseline repositories structured as per a logical taxonomy and content type and ensure processes for easy search and retrieval for the required proposal/topic at hand. Understand the various business sectors applicable for JLL and the proposal components for each sector (commercial/workplace, industrial, residential, hotels and retail). Where required, undertake research on customer and opportunity, and gather competitive information to feed into bid-evaluation process and responses. Engage with all organisational SMEs to ensure that their inputs are received, well understood, and incorporated in a timely manner. Utilize these SME inputs to keep the baselines constantly updated. Work with and obtain necessary information across business lines, regions, functional teams and SMEs to complete JLL presentations and baselines. Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client specific demands. Enhance visual impact of bid responses / presentations and work with graphic designers to create, edit, proof-read, and review graphics as needed. Ensure alignment to governance protocols, internal processes, trackers, update calendars and document control guidelines to maintain the required content in a logical manner. Undertake end-to-end responsibility of managing and maintaining repositories of business metrics, past bids, case studies, and varied other content type on JLL digital systems and platforms such as SharePoint sites. Manage multiple assignments simultaneously, while working both independently and with other proposal professionals Team Utilization and Management: Manage a small team of bid management specialists, and assume full responsibility of hiring and training them, and running regular knowledge sharing sessions for their constant learning and development. Showcase the ability to hold crucial conversations and productive feedback discussions both regular and year end Take accountability of employee engagement and support their ambitions, while delivering on organizational objectives Performance objectives Deliver impactful, client-focused, and well-written bid responses and content Display an in-depth understanding of JLLs various business lines and our business model Ability to generate novel ideas, drive content improvement/development initiatives, display proactiveness, ownership of individual tasks, and ensure closure/project deliveries in strict timelines Teamwork, timeliness, quick learning, resourcefulness, ability to ideate would be the key traits Should be open to support during peak hours or after-office hours to contribute towards critical client submissions Develop a high performing team with the ability to respond to varied stakeholder requirements in a dynamic work-environment, usually across different time zones Ability to assess stakeholder expectations and nuances, a mature outlook towards stakeholder communication, and delivering on the mutually agreed objectives and timelines without fail Key skills Proposal Writing and Management Content/knowledge Management, Use of Digital Platforms Stakeholder Communication Excellent written, verbal and interpersonal Communications skills To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders Formal business writing ability is a must; will be required to write or edit varied content types for JLL leadership and JLL clients Understanding of the Graphic Design space and its potential impact on output Should be skilled in PowerPoint and Excel Ability to operate in a dynamic environment Strong sense of client servicing High attention to detail Employee specification Post-Graduate, with excellent academic credentials 10-12 years of experience from a professional services firm, including a minimum of 5 years of independent proposal writing experience, and a minimum of 3-4 years of experience with a building consultancy / construction-management client Scheduled Weekly Hours: 40
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and organizational skills Strong analytical and problem-solving Deadline-driven and initiative-taking individual Ability to maintain a calm composure in stressful situations. Ability to work independently and collaboratively. Ability to offer excellent customer service
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for customer service/collections/sales Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 7Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Khushi CONTACT NO:- 9811334175 Call or WhatsApp your resume for the same.
Posted 1 month ago
8.0 - 13.0 years
5 - 10 Lacs
Hyderabad/Secunderabad
Work from Office
Very Urgent:: Business Development Manager (BDM) / Client Partner - IT Staffing (Domestic / USA) Company: AurumData Solutions Experience: 9+years Location: Hyderabad Role: Business Development Manager / BDM / BDE Job Mode: Permanent Work Type: Work From Office key Skills: Domestic Staffing, BDM/BDE, Lead Generation, IT Staffing, Client Engagement Manager , Client Interaction, Cold Calling etc.. Job Summary: The Business Development Manager (BDM) will report directly to the CEO. Should have experience in the field of IT Staffing & handling business models like RPO, MSP, and Staffing for Captive/Product Development & System Integration clients in India. Should have experience in New client acquisition, Client Engagement Manager, Account Management, Delivery Management, Consultant Management & Business Continuity responsibilities. Job Responsibilities: As a Business Development Manager- International, you'll need to: 9+ years of experience in business development, sales, and/or marketing in the IT industry. Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets Specially Europe, USA, US, Middle East and India. Generate New Enquires and convert all given enquires into paying customers. Responsible for acquiring relevant leads, new accounts from global markets and prospects through different channels/medium for software development, web development, IT/ Mobile apps development/CRM/E-commerce projects In Different Technologies. Responsible for acquiring relevant leads, new accounts from global markets and prospects through different channels/medium for software development, web development, IT/ Mobile apps development/CRM/E-commerce projects In Different Technologies. Responsible for the development of pre-win strategies, all RFQ/RFP responses, and drafting text and creating graphical content for proposals, reports, presentations, etc. Candidate should have excellent verbal and written communication skills focused on simplifying and presenting complex information in an insightful and meaningful way. If you are interested, Kindly share your updated CV's to Madhavi@aurumdatasolutions.com
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Mumbai
Work from Office
1.Lead Management & Appointment Coordination (Initial phase): Respond promptly to incoming patient leads via calls, WhatsApp, and messages. Explain services offered, especially diet and lifestyle consultation. Schedule appointments with in-house doctors or counsellors. Maintain lead tracker and follow-up regularly. Understand patient concerns at a basic level to build rapport 2.Active Diet Counsellor Role (Post-training/after initial phase): Conduct personalized diet consultations based on Ayurvedic principles. Suggest dietary changes and daily routines tailored to individual conditions (e.g., obesity, PCOD, acidity, diabetes). Monitor patient progress and update diet charts as needed. Coordinate with Ayurveda doctors for integrated treatment planning. Educate patients on healthy eating habits and lifestyle modifications. Key Skills & Qualifications: Degree/Diploma in Dietetics, Nutrition, or Ayurveda-related nutrition (Preferred). Excellent communication and patient-handling skills. Proficient in follow-ups and understanding basic health concerns. Comfortable with using Excel/Google Sheets and CRM tools. Knowledge of Ayurveda-based diet principles is an added advantage (can be trained). Perks & Benefits: Hands-on training on Ayurveda-based dietary practices. Growth opportunity into a full-time counselling role. Flexible working hours (if remote). Completion certificate or full-time opportunity (if internship phase is involved) Languages : English,Hindi, Gujarati
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Noida
Work from Office
Role: Senior Executive/Team Lead CRM Job Responsibilities Client Servicing Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims Transactional Activities To coordinate with inward team for claim receiving and claim registration Allocating new generated claims to processing team for action Liasoning with enrolment team to register the policy for cashless and reimbursement Coordination with regional agents, customers for claim related queries, settlement queries- cashless /reimbursement Answering incoming calls of all customers / agents / internal team Keep track of all customer queries with claim numbers and follow-up to verify thatall queries are resolved. Coordinating with cashless / pre auth team to ensure cashless is granted within TAT and to provide timely claim status. Query letter / Settlement letter should be explained properly to customers / agents on queries and deductions. Interested candidates can reach out via email at varsha.kumari@mediassist.in
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
Position: Key Account Manager (Wellness Industry) Location: Travel Requirement: Frequent travel within the region Job Summary:- We are looking for an experienced Key Account Manager to join our Retail Division. If you have a strong background in the pharmaceutical, or Wellness industry with excellent account management and negotiation skills, this could be the perfect opportunity for you! Key Responsibilities:- Build and nurture relationships with corporate and semi-corporate hospitals, ensuring long-term partnerships and satisfaction. Lead successful negotiations with hospitals and collaborate across internal teams to align business objectives with client needs. Manage and mentor a high-performing team, ensuring they meet their goals and drive success. Utilize Microsoft Office tools for data analysis, reporting, and strategic presentations. Extensive travel across the assigned state for effective account management. Skills & Qualifications:- Bachelors degree in pharmacy, Science, or a related field. Minimum 1 years of experience in the pharmaceutical industry. Strong communication and interpersonal skills. Proven ability to negotiate with corporate hospitals and decision-makers. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Age below 35 years preferred.
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Hiring for 3 Different Roles in International Voice Campaign Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Rotational shifts 5 Days Working 2 Rotational offs Both sides cab Requirements - Candidate should be good with Communication Skills Graduate Freshers Undergraduate with minimum 12 months of Experience Sal up-to : 7.5 LPA Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES For more details Call or WhatsApp your resume on given details HR Ankit 9210458517
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Ludhiana, Jagraon
Work from Office
Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
NIIT Limited is hiring for its MNC client - WIPRO Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : sakshi.8.sharma@niitmts.com or reach out directly at 8433467894 Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Ludhiana
Work from Office
Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information
Posted 1 month ago
0.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process / Non Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp UG & Grads - Sal Upto 6 LPA Shift Timings: Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 1 month ago
5.0 - 10.0 years
10 - 17 Lacs
Bengaluru
Work from Office
TEAM TARGET -Complete teams KRAs -Manage team P&L -Generate brokerage(70% of the target) 2.Cross selling TPP(THIRD PARTY PRODUCT) through team 3.Manage existing clients, acquire clients through team Should have handled a team for atleast 2 years
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Ananya 8884496986 ananya.rivera24@gmail.com Joy 7996004799 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Ananya 8884496986 ananya.rivera24@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Rivera Manpower Services.
Posted 1 month ago
1.0 - 8.0 years
3 - 10 Lacs
Kochi
Work from Office
Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen? Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits: At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes: 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
Posted 1 month ago
4.0 - 9.0 years
7 - 11 Lacs
Gurugram
Work from Office
Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the Role: Burson India is looking for an Account Manager for Gurugram location to work in our Corporate Services practice. As an Account Manager you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Bursons performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. What you will do: Stay current on your clients businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client s business objectives and deliver results. Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team. Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints. Manage client relationships and be the client s key contact, counselor, and strategic thinker. Timely Decision Making - The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines. Have strong verbal and written communication skills including development of various types of materials such as QA, key messages, holding statements, press release etc. Be able to support the senior managers and leaders in resolving client issues. Maintain a strong rapport with journalists/bloggers/media members who cover your clients industries and businesses to optimize channels. Business Development Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients. Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. Talent Management Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team. Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment. Experience That Contributes To Success 4+ years of experience in Public Relations. Prior work experience of aviation client is must. University degree in Communications or related discipline. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Posted 1 month ago
1.0 - 3.0 years
6 - 7 Lacs
Gurugram
Work from Office
Position Overview: CIBT Visa Consultants provide the highest level of service to customers requiring priority travel visas and documents. They take ownership of the customer relationship, completing and processing all travel document needs, as well as providing expert consultation and support to the customer throughout the process. Customers may include multinational corporations, government, travel and leisure industry, and individuals. Our Visa Consultants offer exceptional service, responsiveness, and the utmost professionalism to all customers, ensuring travel documents are obtained as easily and as quickly as possible. Responsibilities: Provide highest level of customer service in identifying required documents, application preparation, validation, submission, pick up and return to customer, for visas, passports. and related services, ensuring accurate, efficient, and timely processing Provide current, accurate information to customer regarding visa and passport requirements, processing, and delivery; assist customer in making informed decisions Ensure customer has clear understanding of requirements and that all applications and documents submitted are accurate, complete, and timely Provide customer with real-time updates throughout the process Promote best practice, ensuring all Service Level Agreement (SLA) standards are met or exceeded; effectively handle a high volume of calls and emails in consistent, courteous, and professional manner Develop expert skill in visa and passport processing, maximizing efficiency and productivity Work closely with CIBT teams such as Processing, Dispatch, Liaison to ensure seamless process for every customer Build a dedicated and expanded customer base; educate customers about added-value products that may benefit them; demonstrate initiative in providing solutions and resolving client issues Document information in CIBT secure database in accordance with company protocol, ensuring data integrity and appropriate records retention schedule Stay abreast of all product/senrice enhancements, system updates, and changes to requirements Assist colleagues and other teams as requested Maintain strict client confidentiality, ensuring secure document handling and protection of client Personal Identifiable Information (PII) and all other data Complete all work in strict compliance with law, regulations, and company policies, supporting CIBTstrong ethical culture Requirements: Bachelor of Arts/Bachelor of Science degree or Associates Degree with two years\u0027 experience or equivalent 1-3 years\u0027 experience; highly desirable: experience in travel, hospitality or embassy/consulate relations Fluency in written and spoken English Exceptional communication and interpersonal skills Strong client service mentality Solutions-focused with excellent attention to detail and accuracy
Posted 1 month ago
4.0 - 9.0 years
12 - 18 Lacs
Ahmedabad, Rajkot, Delhi / NCR
Work from Office
We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Experience and Education: MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: DIVYA 9513900439 rivera.divya@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy). Rivera Manpower Services.
Posted 1 month ago
1.0 - 4.0 years
4 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Assistant Manager / Manager - KCD Mumbai - B2B SALES AND SERVICE Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Deepa 9380300644
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
Role & responsibilities Respond to customer inquiries and issues via various channels, including phone, email, chat, and social media, in a timely and professional manner. Listen actively to understand customer needs and concerns, demonstrating empathy and patience. Provide accurate, complete, and up-to-date information to customers regarding products, services, policies, and procedures. Handle customer complaints and difficult situations with professionalism and a focus on resolution. De-escalate situations and turn negative experiences into positive ones.
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Ahmedabad
Remote
* Learning to evaluate candidates on different parameters * Training on job boards and job posting * Interview and offer co-ordination * Relationship management with candidates at all levels * Handling end to end Junior to mid level recruitments Required Candidate profile You should be somebody with strong drive and excellent com skills. Apply if you are a driven individual with strong desire for growth. Interns with good performance can be offered permanent roles.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Mumbai, Malad
Work from Office
Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied. Manage a portfolio of accounts to achieve long-term success. Develop positive relationships with clients and handle customers' needs . Generate new business using existing and potential customer networks. Resolve customer queries and handle their requirements in a timely manner. Supervise account representatives to ensure sales increase. Coordination with client and internal department on call or by mail and resolve queries. Report on the status of accounts and transactions. Follow up with the client regarding payment. Should have basic knowledge about Photography.
Posted 1 month ago
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