1477 Client Servicing Jobs - Page 40

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy & design) to achieve desired results.

Roles and Responsibilities Media Planning & Strategy (Full Funnel / Organic & Paid) Understand client goals, market, competitors to strategically plan and create media plans to achieve defined goals. Assessing the impact of strategies implemented in the curated plan and recommend edits to achieve set goals. Amalgamation of Real-time Strategies/ Changes in the ongoing media plan as per clients immediate needs. Lead strategic initiatives for the clients and derive key insights as per actions overtaken periodically (Weekly, Monthly, Quarterly) Media Innovation & Team Growth Be the centre point of innovation and adapt new marketing technologies & media channels within the company. Understand and stay current on industry trends, competitive landscape, and internal product development efforts. Explore and implement new channels to our media mix. Demonstrate results basis the innovation, driven within the company. While leading the innovation within the organization, facilitate / conduct periodic trainings to help upskill respective teams. Client Retention/ Strategic Relations: While driving results via planning & innovation, ensure the clients are satisfied & continue to collaborate with us efficiently as they scale. Periodically set up strategic meetings with clients to drive better engagement & long term retention. Team Collaboration & CXO Engagement Closely engage with CXOs to drive long term organization vision & goals. Collaborate with cross functional team to drive results throughout the client funnel. Lead innovative projects within the ecosystem to improve overall delivery & results across the organization. What we need Graduate/ Postgraduate in any Specialization 4+ years of experience in the media planning and strategy. Ability to drive strategic discussion with clients. Proven experience of managing a large team and fast growing business. Professional Attributes Hands-on, action-oriented approach to problem solving A team player with strong leadership and project management capabilities Strong verbal and written communication Strong analytical and problem-solving skills Personal Attributes Persistent with a high sense of ownership Strong interpersonal and influencing skills, with a closure mindset Demonstrate ability to work in a fast paced, hyper-normal growth environment Join us and write the future of Digital Marketing.

The purpose of this role is to provide support and assistance in all areas of managing the client s business and keeping day to day activities running smoothly. Job Description: Key responsibilities: Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs Coordinates activity ensuring projects and plans deliver against objectives and on time/budget Supports Client Manager and wider team with general client liaison and administration Connects with client to support delivery of communication and service. May research new market trends to incorporate into planning. Monitors sales data to measure plan effectiveness flagging issues where appropriate Location: India - Haryana - Gurugram - AIHP Horizon Brand: Posterscope Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support and assistance in all areas of managing the client s business and keeping day to day activities running smoothly. Job Description: Key responsibilities: Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs Coordinates activity ensuring projects and plans deliver against objectives and on time/budget Supports Client Manager and wider team with general client liaison and administration Connects with client to support delivery of communication and service. May research new market trends to incorporate into planning. Monitors sales data to measure plan effectiveness flagging issues where appropriate Location: India - Haryana - Gurugram - AIHP Horizon Brand: Posterscope Time Type: Full time Contract Type: Permanent

SpartaSystems is looking for Sr Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process. Responsibilities: 1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients. 2. Managing both our existing sales pipeline and developing new business opportunities Identifying opportunities for new business development through following up on leads and conducting research on target clients. 3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services. 4. Create effective and persuasive proposals. 5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. 6. Maintain an active schedule of prospecting calls. 7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals.

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy & design) to achieve desired results. Requirements: 1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). 2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients. 4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients. 5. Profound understanding of social media platforms, algorithms, content formats, and best practices. 6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Job Description Location: Sakinaka, Andheri East (Hybrid Model) Shift Timing - 5:30pm - 2:30am (EST Time Shift) OR 8:30pm - 5:30am (PST Shift Time) Meeting management Extensive coordination and scheduling of internal / external meetings and conference calls, video conference meetings for the teams both internally / externally with clients and Ares global offices. Minimal editing of PowerPoint documents and general correspondence (internal and external) Updating of company databases may be required. Coordination of Domestic and International travel arrangements including flight / hotel bookings, trains, and ground transportation; arranging Visa s where necessary and creating detailed travel itineraries. General Administration Timely collection and processing of team expenses for both cash and American Express using the company expense system. Supporting the other Executive & Admin Assistants where necessary. Experience / Skills Required: Strong client service orientation. Effective prioritization of multiple professionals. Experience in travel coordination; domestic & international. Understanding of different time zones Excellent written and verbal communication skills. Ability to represent the team in a positive way through interactions with other internal teams, as well as external clients, investors, and partners. Technical proficiency is mandatory; programs used include, MS Word, Excel, PowerPoint, Outlook. Good judgment as to when to escalate issues vs. solving problems independently. Reporting Relationships International Administrative Manager Lead There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen? Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelor or master level degree in accounting, finance, business, economics or other relevant professional designation (CFA, CGA, CMA, CA, CPA); Any 1-2 years experience in Financial Services with an exposure Operations processing is preferred. Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge. Comfortable with the Microsoft Office suite, specifically Excel Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Production of daily operational deliverables in line with client service level agreements. Support the conversion of any new clients and existing migrations in line with our standard operating model. Configuration and maintenance of interfaces that are used to capture transaction data. Work with internal and external clients to resolve any open trade capture issues Verifying test results for all in house system enhancements Summarize current shift challenge and handover outstanding task to next shift personnel

At Eumo, we are looking for an energetic business developer associate to help drive our sales and grow the business. You will attract new clients and build solid relationships with them while maintaining existing relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities Responsibilities Here are some of your responsibilities in detail - Willing to familiarize yourself with the company s vision and mission, seeking to accomplish set goals and objectives Conducting market research and identifying potential clients Cultivating strong relationships with new clients, while maintaining existing client relationships Developing and implementing sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required Ability to manage multiple projects concurrently and meet deadlines Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients Education & Skills Requirement Bachelor s or master s degree business management, marketing, or related field Proven work experience business development or sales field preferred. Excellent written and verbal communication skills Strong organization and project management skills Proficient in Microsoft Office Some of the skills you need to succeed include: Communication skills You need strong communication skills to communicate messages to target audiences. Your communication skills would help you express your ideas as well as produce work that incorporates a messaging hierarchy. Visualisation skills Your ability to visualise, express and provide effective, elegant and efficient design solutions with a high attention to detail with be key to your success. Collaboration skills Your ability to collaborate with multiple parties from in and out of the organization will help you achieve your numbers.

About Great Britain - Placing and Billing Great Britain - Placing and Billing, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watson s relationships with insurers and providing specialist expertise throughout the client experience. Our services include: Issuing Renewals Program Development and Marketing Proposing and Documentation Ongoing Client Service Billing Principal Duties/Responsibilities Strategy Contribute to the creation of the short and long-term Business Unit (BU) strategy in collaboration with relevant stakeholders and execute agreed strategies Contribute to the development of their respective business units client service proposition and service delivery strategy Operations Management/Operational Effectiveness Ensure operational activities are delivered per the agreed service level agreement Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team Deliver and contribute assigned operational programs, projects and/or services which are of significance to the BU Align with the Simplify, Grow, Transform organizational strategy to deliver continual improvement in areas such as risk, compliance, quality, and productivity. Build and foster high quality relationships with internal / external stakeholders Proactive approach to identifying stakeholder needs, as well as discussing, developing, and delivering potential solutions Ensure team adheres to compliance / statutory requirements and operates within the guidelines of internal & external regulators Collaborate with other teams to improve client satisfaction Proactive review of process risks and ensure adequate controls are in place People Management/ Development Develops effective succession planning for oneself and all critical roles within the team Develops line managers through coaching and teambuilding while serving as an escalation point for operational issues and complaints Work with Human Resources to manage talent recruitment, development and retention requirements for the business unit Conduct periodic and annual performance reviews for all direct reports Build and develop inclusive & diverse teams Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Influencing Stakeholders Developing Talent Adapting to Change Required Skills, Knowledge, Experience Qualification: Any Graduate or Postgraduate Knowledge/Experience: Proven track record of providing excellent levels of client service across varied processes & stakeholders Knowledge and experience in organizational effectiveness and operations management, including the implementation of best practices Preferably experienced in conducting transitions / knowledge transfer activities Broad operations expertise which encompasses coordinating with diverse logistical functions such as Operations, IT, Compliance, and Enterprise Risk Management Technology proficient with prior experience in RPA/NON-RPA automation, Process/Solution design & business development/transformation preferred Critical thought process, analytical & strategic skills Demonstrated leadership and vision in managing teams and major projects or initiatives Excellent interpersonal skills and a collaborative management style Qualifications Graduate

The purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Description: Key responsibilities:Effectively runs the day to day planning on key accountsBuilds and develops media owner relationships in order to drive market leading planning for clientsWorks with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement sUses understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners Location: Mumbai Brand: Dentsu X Time Type: Full time Contract Type: Permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback

About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle is headquartered in Dallas, TX, USA. Roles & Responsibilities: We are looking for a Client Services Associate who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation. Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed. Set up and launch count inquiries with complex segmentation. Communicate status and query results to the internal Data Axle clients. Fulfill list order rentals. Communicate and coordinate with Client Service team for audit documentation and billing. Work well under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product. Generate weekly and monthly reports created from transactional data sources ","jobQualifications":" Bachelor s degree. 1 to 3 years of direct marketing experience. Ability to communicate with individuals at all levels in the company in an articulate, professional manner; provide excellent customer service. Ability to effectively handle multiple priorities while maintaining integrity of work. Knowledge of MS Office and Internet technologies. Demonstrated skills in problem resolution and logical thinking. Technical understanding and thorough attention to the detail of fulfilment processing requirements. Ability to learn and adapt to changing technologies. Ability to work independently or as part of a team. This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. ","

Jiyan Infographic is looking for Client Relationship Executive to join our dynamic team and embark on a rewarding career journey Building and maintaining relationships with existing clients, ensuring that their needs are met and that they are satisfied with the company's products or services Identifying opportunities to upsell or cross-sell products or services to clients, and working with sales and marketing teams to develop proposals and presentations Responding to client inquiries, resolving complaints or issues, and ensuring that all client communications are professional, timely, and accurate Developing a deep understanding of the company's products or services, as well as the needs and preferences of target clients, and using this knowledge to inform business strategies and plans Analyzing client feedback and data, and providing recommendations for improvements to the company's products or services Developing and maintaining a database of client information, and using this information to track client activity, preferences, and feedback

As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. Role and Responsibilities: You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications: Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience: Post qualification experience in indirect taxes for more than seven / five years. Essentials: Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

Job Role As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. Role and Responsibilities You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues – ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience Post qualification experience in indirect taxes for more than seven / five years. Essentials Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. Role and Responsibilities You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues – ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience Post qualification experience in indirect taxes for more than seven / five years. Essentials Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. Role and Responsibilities You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues – ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience Post qualification experience in indirect taxes for more than seven / five years. Essentials Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues – ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience Post qualification experience in indirect taxes for more than seven / five years. Essentials Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

As part of Firms indirect tax services team, you will assist entrepreneurs and businesses to understand nuances of indirect taxes to enable them to meet their business goals establish controls and checks for transactions encompassing indirect taxes meet their compliance obligations identify planning opportunities including the tax throughput for the product and tax life cycle identify risk areas from indirect tax perspective This will also involve conceiving as well as providing recommendations to address a wide range of business and practical issues. At senior levels, it would also involve overseeing and managing your team. You will be part of engagements related to indirect taxes (GST / custom duty / excise duty / service tax / sales tax / entertainment tax etc.) involving tax advisory, compliances, structuring, implementations, consulting, advocacy and litigations and foreign trade policy. The role will help you to develop the skills you need to become a preferred advisor. You will also gain experience across industries and geographies, which will enable you to become a leader in the indirect tax fraternity. The client related responsibilities would include: Understand the transactions and the business as well as client issues – ability to discuss issues, ask relevant questions and gather required information from the client Develop rapport with all the concerned levels of client management Execution and delivery of the assigned engagement. Respond in a timely manner, display commitment to excellent client service. Provide a timely and high-quality service that exceeds client expectation Coordinate with the engagement manager / partner for planning and management of assignments. Update the engagement manager / partner proactively on various engagement related issues Network internally within the peer group and other levels in order to gain understanding of issues that may impact issues with your clients Academic Qualifications Chartered Accountant / Cost Accountant / LLB or any other equivalent degree. Post qualification and/or articleship or internship experience in indirect taxes. Experience Post qualification experience in indirect taxes for more than seven / five years. Essentials Good command of written, verbal, co-ordination and presentation skills, excellent research skill Detail oriented, analytical, organized, team player with strong interpersonal skills Self-motivated with great attention to details, project management and organizational skills and demonstrates strong ownership of tasks Commitment to on-going self-development, open to challenging projects outside areas of experience or comfort zone Ability to cope under pressure and meet deadlines

Join J.P. Morgan s Global Index Research as a Client Service Associate and become a pivotal force in delivering unparalleled service excellence to our esteemed clients in the index division. Embrace the opportunity to harness your profound knowledge of financial products and exceptional communication prowess to inspire and lead a dynamic team. In this influential role, you will cultivate and nurture robust relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries. As a Client Service Associate within J.P. Morgan s Global Index Research, you will be at the forefront of delivering high-quality service to our clients in the index division. You will leverage your strong understanding of financial products and excellent communication skills to lead and motivate a team. Your role will involve developing and maintaining strong relationships with key clients, acting as the primary point of contact for client inquiries, and collaborating with internal teams to enhance client experience and service offerings. You will also monitor client satisfaction and implement strategies for continuous improvement. This role provides an opportunity to stay updated on industry trends and regulatory changes affecting client services and index products. Job Responsibilities Lead and manage the client service team, providing guidance, support, and training to ensure exceptional service delivery. Develop and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. Act as the primary point of contact for client inquiries, resolving issues promptly and effectively. Collaborate with internal teams, including sales, operations, and product development, to enhance client experience and service offerings. Monitor client satisfaction and implement strategies for continuous improvement. Prepare and present reports on client service metrics and team performance to senior management. Stay updated on industry trends and regulatory changes affecting client services and index products. Required qualifications, skills and capabilities Bachelors degree or equivalent in Quantitative Finance or Management in Information Systems and 2 or more years of related work experience in the relevant field in financial services. Strong knowledge of index products and financial markets Excellent leadership and team management skills. Exceptional communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Office Suite and client management software.

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will be responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing - payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Job Responsibilities Process electronic, manual transactions and reconciliations. Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures. Mail correspondence timely with internal and external clients. Follow escalations matrix for identified issues. Assist in issue resolution and provide incident report in case of errors. Be a back-up for other processes within the department. Perform product verification tests (PVTs) on the system as and when required. Required Qualifications, Skills and Capabilities Minimum 3 years work experience in payment operations/cash operations Understanding of and experience in Payments, Swift, Correspondent banking etc. Client focus minded Knowledge of various aspects of International Payment Processing Operations Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must. Intermediate experience using Microsoft Office, including Excel and PowerPoint Fluent written and oral communication skills in English.

Any Graduate/ Post-Graduate- Education - BA / B.com / B.Sc. / BAF / BMS / BBA with relevant experience.1-7 years of client service experience and good hands on overall background verification processes.For entry level role we may consider candidates with customer service background. Familiarity with overall background verification processes Previous experience with client relationship management with good communication skills, both written and verbal. Conduct verifications of stated credentials given by client for their candidates or vendors. Perform on business specific KPIs of productivity and quality targets. Maintain trackers and master logs on real time basis. Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work delivery. Demonstrate ability to assimilate new knowledge with respect to process changes. Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes. Experience working in a fast-paced, high-volume environment with basic knowledge of working with large data, Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner. Strong analytical, problem-solving skills and attention to detail. Good understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc). Have the ability to work under pressure stringent deadlines and tough client conditions which may demand extended working hours.