1477 Client Servicing Jobs - Page 39

Hiring Executive CRM (Corporate and Client Relationship) Company - MD India Health Insurance TPA Job Description Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Announcements of new updates and upcoming events/meetings Manage account renewal, customer support escalation Ensure smooth support during renewal of account Excellent Communication Skills Good knowledge of MS Office Open to travel

Summary of this position We are actively looking for individuals with high energy to actively drive the sales efforts for the automation services (RPA and AI) in our focus regions (the US, Australia, and India). The business development executive will be responsible for building the pipeline within the target verticals (Financial services). This position requires candidates to have strong communication skills, a self-motivated approach, and results-driven. The position will report directly to the Head or Operations and has the potential to grow and establish into lead roles. What we are looking for, Coordinate with the marketing team in running targeted campaigns through multiple channels and drive traffic for potential prospecting Actively connect with the identified leads through emails and calls as appropriate within your market or geographic area to build and establish the initial connection by scheduling a meeting for the solution team to connect and explore opportunities for automation. Ensure a healthy and robust pipeline of opportunities. Connect with potential prospects periodically to nurture and mature the relationship towards a successful deal closure. Identify potential clients, and the decision-makers within the client organization. Research and build relationships with prospects and existing clients for referrals and new opportunities. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Through regular competitive analysis identify and develop unique selling propositions to position and differentiate. Forecast sales targets and ensure they are met. We expect the candidate to have, Bachelors or Masters Degree in IT. This is a mandatory requirement. Excellent communication skills. This is a mandatory requirement. Minimal of 1 to 2 years of experience in sales and marketing, preferably for US and Australia markets. Preferably good experience in promoting and selling software products and services. Willing to travel.

Role & responsibilities Lead Generation : Source new sales opportunities through outbound cold calls, emails, and social networking. Meet monthly targets for qualified lead generation and develop a healthy sales funnel. Stakeholder Engagement : Connect and follow up with CXO, Vice President, and Director-level prospects with decision-making capabilities. Understand customer needs and communicate how the companys products and services address those needs. Account Research : Research accounts to identify key players, assess needs, and generate interest. Maintain and expand the database of prospects for sales calls and marketing campaigns. Pipeline Management : Route qualified opportunities to the appropriate Account Executives and Sales Leaders for further development and closure. Preferred candidate profile 3+ years of proven inside sales experience. Demonstrated history of B2B selling of technology /outsourcing solutions to senior-level prospects within U.S.-based companies. Familiarity with selling to financial institutions (banks, lenders) as well as experience with emerging market for AIS (insurance, oil & gas, distribution).

Company Description MHS | My Haul Store is a top personalized influencer marketing agency in India, offering 24*7 service. With over 20,000 influencers, MHS accelerates customer acquisition and connects brands with influencers to drive brand affinity and awareness. Role Description This is a full-time Key Account Manager role located in Bengaluru at MHS | My Haul Store. The Key Account Manager will be responsible for managing key accounts, developing and implementing business plans, providing exceptional customer service, and utilizing analytical skills to drive success. Qualifications Account Management and Key Accounts skills Strong Business Planning abilities Excellent Customer Service skills Analytical Skills Experience in influencer marketing is a plus Bachelor's degree in Marketing, Business Administration, or related field

Role Description This is a full-time on-site role for a Client Servicing / Business Development Specialist located in Kolkata Individual will be responsible for generating revenue for the company though on boarding of new client and from existing clients Individual will lead the development of event strategies aligned with the company's brand, goals, and objectives. Work closely with senior leadership to define the vision and goals for each event Manage relationships with key clients, partners, sponsors, and other external stakeholders Exceptional interpersonal skills with the ability to build rapport and establish positive relationships with clients. Conducting regular client meetings and presentations to showcase our services, address concerns, and explore upselling or cross-selling opportunities. Desired Candidate Profile 4 to 7 years of experience in similar field Qualification : Minimum Graduate Fluent In English, Hindi and Bengali Exceptional problem-solving skills and the ability to stay calm under pressure. Creative thinking with an eye for detail and quality

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Mannu CONTACT NO:- 9999638333 Call or WhatsApp your resume for the same.

Design Cafe is hiring a Sales Manager for Kolkata location. Address: 6th Floor, Primarc Square, Salt Lake, 1, LA Block, Sector 3, Bidhannagar, Kolkata, West Bengal 700098 Minimum Experien ce - 3 to 5 years in inside sales or similar Role - Individual Contributor (NO TEAM HANDLING Industry Preferen ce - If you are from Interior Design Firms only . Make outgoing calls to potential customers to schedule high quality leads for sales. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Responsible for achieving sales targets by working with a talented group of interiors designers Seize opportunities to upsell services when they arise. Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner. Document all call information in the CRM according to standard operating procedures. Meet personal qualitative and quantitative targets. Develop and execute strategies to drive business in new and existing markets To own the Sales funnel & drive Sales Closure Drive sales initiatives to achieve revenue targets. Customer experience & relationship management Resolving Customer queries. Generating Sales Reports. Qualifications A graduate in any stream (10+2+3 regular education) Minimum Experience - 3 plus years in inside sales or similar Excellent written and verbal communication skills Strong listening and presentation skills If you are from Interior Design Firms,Real Estate, Ed tech,Retail, Automotive Interested ,Drop in your profile at - rajshree.dayal@designcafe.com

Profile : Client Relationship Manager | Location: Manesar, Haryana | Experience: 2 to 8years | Budget: 25k to 40k| Contact Pooja 99907 44988 Interested candidates can apply or share their updated CVs at essveeconsultant6@gmail.com Industry- Leather Goods Export Company Time: 9:00-6:00 pm Location: IMT Manesar, Gurgaon Commute 6 days a week Designation: Customer Relationship Management Role Description We are seeking a Customer Relationship Management (CRM) Specialist to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfillment, addressing client queries, and ensuring after-sales satisfaction. This role requires a proactive problem-solver with strong communication skills and the ability to understand and resolve client issues efficiently. Key responsibilities include utilizing analytical skills to improve customer experiences, strong follow-up abilities, and implementing CRM strategies to drive client retention. Qualifications: Minimum 3 years of experience in Customer Relationship Management (CRM) and post-sales service Analytical skills and project management expertise Strong follow-up abilities with a polite, customer-focused disposition Previous experience in the lifestyle or design industry is a plus Bachelors degree in Business Administration or a related field Ability to understand client needs and respond effectively Strong communication skills Availability for client calls as need Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. https://bit.ly/JobsApplyLink Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( Linkedin ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( Whatsapp or Call )

Roles & Responsibilities Regular interaction with clients across accounts while ensuring responsibility to the daily tasks and deliverables. Liaise with internal teams viz planning, creative on the deliverables and effectively work to ensure adherence to timelines on the ongoing projects. Proactively create opportunities to upsell, cross-sell on the existing accounts while supporting with pitch for new business. Prior experience of servicing both mainline and digital campaigns. Keep up to date with campaigns and trends in the advertising world and suggest opportunities to upgrade and upskill. Ensure that weekly reporting and finances for every account is well managed and processed on time. Skills & Competencies Graduate / Postgraduate with 1 year of client servicing experience with the Advertising Industry. Affinity and understanding research around products, industries, competition, and consumers. Detail-oriented, a strong communicator and an effective presenter. Solutions oriented, task focused and ability to effectively work with cross functional teams. Well-spoken, quick thinker and proactive approach Skills & Competencies Graduate / Postgraduate with 1-2 years of client servicing experience with the Advertising Industry. Affinity and understanding research around products, industries, competition, and consumers. Detail-oriented, a strong communicator and an effective presenter. Solutions oriented, task focused and ability to effectively work with cross functional teams. Well-spoken, quick thinker and proactive approach Preferred candidate profile

Role & responsibilities Grow the Government business in South India, specifically TN - in OUTDOORS advertising Track the innovative solutions being provided in the out of home industry and ideate with the team to create offerings for the clients Build excellent personal relationships with Govt departments Preferred candidate profile We are looking for a relationship-driven sales professional with a passion for OOH media and advertising (Outdoors media). The ideal candidate should have 5-15 years of experience dealing with Govt departments and growing business there. Experience could be with South region Media channels, TV, radio, Print, agencies etc (e.g. Sun TV, Hindu, Eanadu, Thanthi, Indian Express, Lotus, Skyrams, Laqshya, advertising agencies operating in Chennai/South India etc)

Role & responsibilities Build strategic working relationship with existing clients to tap the business opportunities Strive for innovative ideas to provide customized solutions to client Track the innovative solutions being provided in the out of home industry and ideate with the team to create offerings for the clients Understand the requirements of a brand and create the suitable opportunities Negotiate with the clients to get the best deal Complete the operational work on time(i.e., from deal closure to ensuring the invoice reaches the client) Minimize the turn-around time Instruct the operations team to do the mounting as per the clients requirements Communicate about any new development or innovation happening at the airport/new sites to the clients & work in co-ordination with the finance team to ensure the invoice reaches the client on time Preferred candidate profile We are looking for a smart, strategic, and relationship-driven sales professional with a passion for OOH media and advertising (Outdoors media). The ideal candidate should be from a Premier MBA college (Welingkar, KJ Somaiya, Fore school, IMI, Chetnas, Sydenham, Goa Mgmt, Lakes, Loyola, Amity etc) with 1-5 years of post MBA experience; Have relevant experience in client servicing, or account management with advertising agencies, OOH, digital media, marketing agencies. Good exposure to Out-of-Home advertising OOH and interest in the same is desired. Possess strong communication, presentation, and relationship management skills Experience with global advertising agencies is also acceptable and desired.

Role & responsibilities Welcome and assist clients with a friendly, professional demeanor, ensuring a positive first impression. Manage incoming calls, emails, and inquiries, converting leads into appointments or sales where applicable. Present and promote services effectively to clients, identifying opportunities to upsell based on their needs. Schedule appointments and coordinate with the team for efficient service delivery. Maintain accurate client records, including appointments, preferences, and transactions. Address client queries or concerns, ensuring satisfaction and loyalty. Manage payment processing and handle basic billing queries. Train and mentor junior staff to deliver exceptional client service and sales performance. Ensure the reception area is clean, organized, and conducive to a professional environment. Collaborate with the sales and operations teams to achieve organizational goals. Preferred candidate profile Male candidate preferred

Request you to please share resume-akriti.kapoor@indiamart.com or whatsapp-9034322628. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.

Role & responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects Exposure of b2b field sales, enterprise sales Good communication skill Interested candidate please forward your CV on a below mail id anamika.sh@tradeindia.com or whatsapp at 8700432673

@ Request you to please share resume on shreya.sarraf@indiamart.com or you can WhatsApp resume on 9034322628. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Our Client: Our client, a leading Insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale-up stage. Job Title: Key Accounts Manager: Retention Education: Graduate Experience: 4 - 12 years Location: Bangalore, Gurgaon Role type: Individual Contributor About the Role: We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved. Job Responsibilities: You will be responsible for managing and retaining the company's existing customers You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines You will author, manage, and deliver executive-level reporting, including weekly, monthly, and quarterly status reports to manage risks and issues in accounts You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling You will be engaging the team by providing meaningful feedback, training, and growth opportunities. Job Requirement: 4 to 8 years of experience in the insurance sector (TPA/Broking/Insurance Company) preferably in the H&B space Proven record in managing a portfolio of key clients and creating values for the clients Experience having sold to CHROs & HR team or CFOs/Finance team is a plus You are awesome at: User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences

Responsibilities: Understanding marketing initiatives, strategic positioning, and target audience. Lead brainstorming/creative sessions to generate ideas Visualization and implementation of concepts, guidelines, and strategies in various creative projects Write and design unique and well-crafted copy that meets clients needs Lead and manage the complete creative team of graphic designers, illustrators, copywriters, etc. to help them achieve the desired goal for the respective client and project Monitor results of team efforts and propose actions for the future Revise content and presentations, approve/reject ideas, and provide feedback to the team Take work from concept to final execution within deadlines Stay on top of all trends and maintain best practices Qualifications Proven experience as an Art director or in a similar creative role in an agency Hands-on experience in creative process, marketing, graphic design and brand development Proficient use of InDesign, Photoshop, Illustrator or other visual design and wire-framing tools Outstanding leadership and organization skills Exemplary interpersonal and creative abilities Prerequisites 5 Years of experience Experience with branding, social media and films. Understanding of 2D & 3D Animation

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

Job description Responsibilities: We are looking for a Field sale Representative to contribute in generating sales for our company. The representative will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Answer questions about services of the company. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the organization's reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of Client meeting and sales and note useful information. Outstanding negotiation skills with the ability to resolve issues and address complaints. Complete monthly sales Target. Ability to learn about products and services and describe/explain them to prospects. Key Competencies: Communication skills Information gathering Negotiation skills High energy levels Self motivation Share CV - anamika.sh@tradeindia.com no - 8700432673

Role & responsibilities: Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team. Preferred candidate profile:

Roles and Responsibilities: Efficiently handle the customer service operations for international clients spread across 89 countries To convince and convert clients in order to meet revenue targets Work in collaboration with the Project Management Team for efficient project management. Shoulder responsibility for effective email communication with international clients and the home team. Handle client inquiries via Emails, calls, and chats to provide appropriate solutions, thereby increasing business Work in collaboration with the Marketing team for the implementation of strategies Manage B2B accounts and handle client calls effectively. Desired Candidate Profile: Graduates from any field/ MBA Freshers Desirable: 1 year of experience in a Customer service role Desirable: Knowledge about Scientific Publications and STEM industry Knowledge of MS Office Coordination and effective decision-making skills Good verbal and written communication skills Ability to prioritize tasks according to urgency and impact Should be flexible to work in rotational shift timings: 6 am to 3 pm/10 am to 7 pm/3 pm to 12 midnight Should be flexible to work in rotational Saturday and Sunday working environments.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Dristy 9513900441 rivera.dristy@gmail.com Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Dristy 9513900441 rivera.dristy@gmail.com swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Rivera Manpower Services.

Hiring for Client Success Specialist Skills - Client Success, Client Service, B2B Min 4 Years of Exp Salary up to 12.5 LPA Loc - Gurgaon Contact 7982741785 ( Kiranpreet Kaur ) Email - kpreetimaginators@gmail.com

1. Ensuring customer complaints, Dealer network management, conducting training programs, Objection handling, ensuring customer satisfaction, controlling warranty, customer satisfaction index, customer relationship management, warranty analysis. 2. Experience in handling franchisee/dealer networks of OEM organisations / products based organisations especially in servicing domain. 3. Knowledge on various service-related activities of OEM industry.

The purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Description: Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in order to drive market leading planning for clients Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement s Uses understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners Location: Gurugram Brand: Dentsu X Time Type: Full time Contract Type: Permanent