7637 Client Servicing Jobs - Page 27

Full time at our Nariman Point, Mumbai office (looking for candidates from Mumbai only) Experience requirements - - Minimum 4 years of experience in client servicing/ vendor management /operations /marketing/ strategy/consulting Qualifications - - Bachelor's degree required; Master's degree preferred - Ability to work in an entrepreneurial environment - Study abroad and/or international living experience preferred - Good working knowledge of Microsoft Office, specifically Excel and database literacy - Independent worker: proactive and responsible, with the ability to learn rapidly and are comfortable with technology. Familiarity with platforms like Hubspot, OneDrive, Box, is preferable. Job ...

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs) This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services. Key Responsibilities Act as the first point of contact for clients post-onboarding Assist the CSM team in understanding client requirements and priorities Coordinate between internal teams and clients to ensure timely updates and follow-ups Help track deliverables and ensure SLAs are met Maintain clear communication records and update CRMs accordingly Handle client feedback, concerns, and route them to appropriate interna...

Request you to please share resume-anjali.dhantoliya@indiamart.com Roles and Responsibilities- Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.

Request you to please share resume-anjali.dhantoliya@indiamart.com Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through ...

Looking to build your career in customer support and client servicing within the financial services industry Were seeking a proactive and customer-focused professional to join our Membership (Customer Support) team. Location : [Confidential India] Qualification : Diploma / Graduate in Commerce, Finance, Business Management, or IT Experience : 2 3 years in customer support / client servicing (banking, insurance, mutual funds preferred) Key Responsibilities Handle customer queries via phone and email; ensure resolution within TAT. Coordinate with internal teams for query resolution and escalate issues when needed. Perform system testing of customer support software, including upgrades. Prepare...

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

We are looking for a proactive and detail-oriented Marketing Executive/Manager to join our dynamic team in the real estate sector. The ideal candidate will be responsible for supporting and executing marketing activities across digital, print, and outdoor platforms to strengthen brand visibility and support business growth. Key Responsibilities: Coordinate and execute marketing campaigns across multiple platforms. Assist in creating marketing collaterals such as brochures, flyers, and branding materials for project sites. Collaborate with creative and media agencies to ensure timely and quality output. Conduct site visits to identify branding requirements and support on-ground teams. Monitor...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

Job Overview We are looking for a proactive and client-focused Client Servicing Associate to join our growing marketing agency This role is pivotal in ensuring client satisfaction, maintaining strong relationships, and coordinating with internal teams to deliver high-impact marketing campaigns The ideal candidate is a great communicator, well-organized, and understands how to translate client needs into actionable plans. Key Responsibilities Client Relationship Management Act as the primary point of contact for assigned clients. Maintain regular communication and ensure timely updates, feedback, and approvals. Build strong, long-term relationships based on trust and performance. Project Coor...

Responsibilities:. Client management: - Act as the primary point of contact for corporate clients' HR and wellness teams. - Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs. - Employee engagement strategy. - Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees. - Coordinate with internal and external stakeholders/agencies to timely execute the planned activities. - Stick to budgets for all planned activities. - Campaign management and communication. - Get the communication designed from the Brand team as per the plans for employee awareness across mul...

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to improve overall customer satisfaction. Required Candidate profile Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment

Ready to dive into advertising with a role that allows you to lead client success from the forefront? As a client servicing executive, you will become a vital link between our esteemed clients and our dynamic internal team to understand and mitigate issues efficiently. So, if you love interpersonal interactions and have your problem-solving hat on, then go on- give it a read! Qualities Love for advertising is a must. Bring eagerness, go-getter attitude, and discipline to the table. Attention to detail and seeking guidance when outcomes are uncertain. Master of planning and time management Qualifications Strong verbal/written English communication & skills Should be flexible & adaptive to the...

Position Purpose The Senior Associate/ Assistant Manager/ Manager will be Responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies & guidelines and external regulations . This role requires basic knowledge of trade finance products and attention to detail. Responsibilities Mission Responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies &...

Role & responsibilities Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and org...

2+ years of sales experience (preferably in Rubber, Chemicals, or related industries). Strong knowledge of industrial sales, B2B client handling, and payment collections. Good communication, negotiation, and relationship management skills.

Job Description: We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to ...

Job Description: We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to ...

Job Description: Were looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery...

Responsibilities: Act as main client contact, manage communication & relationships. Plan, run & monitor digital campaigns (social, Google Ads, SEO, email) Report performance, handle queries, ensure satisfaction & stay updated to clients. Referral bonus Accessible workspace

As a professional services firm affiliated with KPMG International Limited, KPMG in India has been serving clients since August 1993. With a presence in multiple cities like Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we are well-versed in local laws, regulations, markets, and competition. **Key Responsibilities:** - Providing services to national and international clients in India across various sectors. - Striving to deliver rapid, performance-based, industry-focused, and technology-enabled solutions. - Demonstrating a shared knowledge of global and local industries and leveraging our experience in t...

As a professional services firm affiliated with KPMG International Limited, our Indian member firms were established in August 1993. We have a strong presence across India with offices in major cities like Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. Leveraging the global network of KPMG firms, our professionals are well-versed in local laws, regulations, markets, and competition dynamics. **Key Responsibilities:** - Offer services to national and international clients in India across various sectors. - Provide rapid, performance-based, industry-focused, and technology-enabled services. - Reflect shared...

As a professional services firm affiliated with KPMG International Limited, KPMG in India has been at the forefront of delivering quality services since its establishment in August 1993. Leveraging our global network of firms, we ensure that our professionals are well-versed in local laws, regulations, markets, and competition. With offices spread across India in key cities like Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we are committed to serving both national and international clients across various sectors. **Key Responsibilities:** - Delivering rapid, performance-based services to clients - Providing ind...