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0.0 - 3.0 years
1 - 5 Lacs
navi mumbai
Work from Office
Hiring a Client Service Manager to build strong client relationships, manage end-to-end service delivery, ensure client satisfaction, and drive business growth through cross-selling and retention strategies. Be a spoc between Internal team & Client. Required Candidate profile Must have Excellent English Communication skills. Must be from HR background if fresher. Experience must have strong client handling exposure into HR Industry Know end to end HR Operations functions.
Posted 1 week ago
13.0 - 18.0 years
17 - 22 Lacs
mumbai
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Ability to establish strong client relationship Ability to manage multiple stakeholders Collaboration and interpersonal skills Corporate planning & strategic planning Thought leaders...
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
pune
Work from Office
About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the u...
Posted 1 week ago
5.0 - 7.0 years
12 - 15 Lacs
gurugram
Work from Office
We are looking for a Customer Experience Lead who can own the end-to-end client journey from onboarding to project delivery ensuring every interaction reflects excellence, empathy, and efficiency. The ideal candidate combines strong communication, project management, and problem-solving skills with a deep passion for customer satisfaction. Key Responsibilities Lead the customer experience team to deliver seamless post-sales execution and client servicing. Manage end-to-end project execution for corporate gifting and custom solutions ensuring timely deliveries and top-quality outcomes. Build and maintain strong client relationships, understanding business needs and proactively offering soluti...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
lucknow
Work from Office
**Job Opening for FEMALES 1. Customer Outreach: - Make inbound and outbound calls to target customers for our projects. - Follow up with interested customers to close deals. 2. Lead Generation: - Generate prospects over the call and through company-supported databases. - Send mailers and maintain a complete database of customer interactions. 3. Customer Liaison: - Act as a liaison between customers and the company, providing updates on service status, pricing, and new product releases. 4. Customer Relationship Building: - Establish, maintain, and expand the customer base through excellent customer service and relationship-building skills. 5. Reporting and Database Management: - Maintain accu...
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
mumbai suburban
Work from Office
Handle customer inquiries and resolve issues professionally.Provide excellent customer service and ensure satisfaction.Respond to customer complaints and concerns promptly. Required Candidate profile Minimum 2 years of experience in customer support or related field. Strong communication and problem-solving skills.Excellent interpersonal and analytical skills.
Posted 1 week ago
1.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Handle customer inquiries and resolve issues professionally.Provide timely and effective solutions to customer complaints.Collaborate with internal teams to improve overall customer satisfaction. Required Candidate profile Minimum 1 year of experience in customer service, preferably in an employment firm or recruitment services company. Proficiency in the German language is mandatory.Excellent communication skills
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
mumbai
Work from Office
Handle customer inquiries and resolve issues professionally and courteously.Provide timely and effective solutions to customer complaints and concerns.Collaborate with internal teams to ensure seamless service delivery. Required Candidate profile Minimum 1 year of experience in customer service, preferably in an employment firm or recruitment services company. Proficiency in the German language is mandatory.
Posted 1 week ago
4.0 - 9.0 years
0 - 0 Lacs
chandigarh
On-site
Job Description:- Own client relationships end-to-end; act as the strategic point of contact for clients. Lead the development and execution of integrated digital marketing strategies. Collaborate with internal teams (media, creative, analytics) to ensure campaign excellence and timely delivery. Drive business growth for clients through performance marketing, brand strategy, and innovation. Conduct regular performance reviews, reporting, and business reviews with clients. Oversee campaign reporting, insights generation, and performance optimization. Identify upsell and cross-sell opportunities within existing accounts. Stay updated with industry trends and proactively advise clients. Mentor ...
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
mumbai
Work from Office
Handle customer inquiries and resolve issues professionally and courteously.Provide timely and accurate information about products or services.Build strong relationships with customers Required Candidate profile Minimum 2 yrs of experience in customer support or related field.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
bengaluru
Work from Office
Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment process...
Posted 1 week ago
2.0 - 4.0 years
5 - 9 Lacs
mumbai suburban
Work from Office
Handle customer inquiries and resolve issues professionally.Provide timely and effective solutions to customer complaints.Collaborate with internal teams to improve overall customer satisfaction Required Candidate profile Strong analytical and critical thinking skills. Experience working with international clients is an asset. Ability to work independently and as part of a team.
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
navi mumbai
Work from Office
Handle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Respond to customer complaints and concerns in a timely manner. Required Candidate profile Minimum 2 years of experience in customer support or related field. Strong communication and problem-solving skills.Excellent interpersonal and analytical skills.
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
chennai
Work from Office
Handle customer inquiries and resolve issues professionally.Provide timely and effective solutions to customer complaints.Develop and maintain strong relationships with customers through regular follow-ups. Required Candidate profile Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
mumbai
Work from Office
Roles and Responsibilities : Manage client relationships to ensure high levels of satisfaction and retention. Provide exceptional customer service through effective communication, issue resolution, and proactive problem-solving. Identify opportunities for upselling and cross-selling services to existing clients, resulting in increased revenue growth. Collaborate with internal teams to resolve post-sales issues promptly and efficiently. Job Requirements : 1-4 years of experience in IT Services & Consulting industry. Strong background in business development, client handling, recruitment, talent acquisition, and sales support. Excellent client servicing skills with ability to build strong rela...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
nagpur
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
baddi
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
dombivli
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
sangli
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
madurai
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
5.0 - 10.0 years
5 - 15 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
- Identify and pursue new business opportunities to drive revenue growth. - Develop & implement strategies to acquire new clients & expand market presence. - Manage the onboarding process for new partners, including both internal & external teams. Required Candidate profile - 5 years of experience in a presales / business development role, ideally within the BFSI sector, with a focus on cloud solutions. - Ability to work effectively with cross-functional teams
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
ajmer
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
aurangabad
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
aurangabad
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
vijayawada
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 1 week ago
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