1559 Client Servicing Jobs - Page 18

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy design) to achieve desired results. Requirements: 1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). 2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients. 4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients. 5. Profound understanding of social media platforms, algorithms, content formats, and best practices. 6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Position Reports To: Public Relations Director Hiring Location: New DelhiSector: Consumer Overview The ideal candidate is an experienced communicator who thrives in an environment where passion, creativity and curiosity are valued. We are looking for someone who has excellent relationships with journalists in its respective sector/sectors; excellent grammar; understands social media channels and knows how to motivate team under them for results. Candidates must have a passion for client servicing, staff development and networking with a keen interest to play a leadership role supporting the success of our growing practices. Job Functions -Manage and grow senior level client relationships to assure internal and external stake-holders alignment, by negotiating and managing client expectations and satisfaction.Develop and execute integrated communication plans.Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors.Inform, educate, and influence existing and potential future clients directly on Avians value and positioning relative to competing agencies.Build awareness and showcase capabilities, talent, and results internally and externally. Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings. Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement. Serve as primary day-to-day contact with clients; proactively engage on issues.Participate in budget and resource management; tracking team utilizationmanner.Provides strategic insights and recommendations to affect business decisions. Builds and maintains relationships with AVIAN We colleagues and partners. Collaboratively resolves issues. Ensures gaps or inefficiencies are identified through processes and/or technology to increase efficiency.Has developed strong problem-solving skills; can prepare and act on plan and get around roadblocks with manager support. Applies sophisticated quantitative skills to data sets to discern and identify patterns and recommend relatable actions.Preferred Competencies - Bachelors degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience.4-5 years of experience in integrated communications or PR, preferably in an agency setting Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.Exceptional media relations background with demonstrated capacity of working with global business and key media to manage story development.Proficiency with Microsoft Office suite (particularly Outlook, Word, PowerPoint and Excel). Location: - Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy & design) to achieve desired results. Requirements: 1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). 2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients. 4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients. 5. Profound understanding of social media platforms, algorithms, content formats, and best practices. 6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Key responsibilities include: Customer Acquisition Minimum of 1 Cr. - 5 Cr and above investable surplus Financial Planning (FP) and Portfolio Services Execution of transactions post FP and on periodical basis Manage Private Wealth, PMS and AIF fund related queries Ensure delivery of various MIS reports as per requirements To develop short term and long term sales strategies for the WM business in line with the overall strategic goals of the organization To establish standardized and efficient sales processes to ensure quality control and efficient customer service delivery Ensure discipline of asset allocation Achieve a balance of revenue streams through sale of MF which will build a steady annuity flow and through all other asset class To drive strong client servicing and client engagement parameters, to enhance market credibility and deliver superior value proposition Continuous learning, to be better equipped than our competitors To closely observe, evaluate and monitor the client positions, portfolio allocations and ensure that they fall within risk and advisory parameters as laid down by Risk, Compliance and Research Teams To ensure adherence to internal and external Financial advisory guidelines and Risk Policies and ensure standards are in place to minimize mis-selling instances To continuously scan the competition/market and report on emerging trends or any new development or business opportunities for WM Revenue Generation Build AUA. Location - Delhi, Nasik, Coimbatore,Hyderabad,Aurangabad,Kochi.

Requisitioned Position Title: Public Relations Executive (Consumer) Position Reports To: Public Relations Manager (Consumer) Hiring Location: New Delhi Total Experience (Years) : 1 - 2 years Portfolio & Deliverables: Possesses understanding of public relations especially about media relations tools. Is open to learning various tools of Public Relations. The prospect will also get opportunities to work with Clients from diverse industries.Should possess Online and offline research skills -able to search client industry materials from net & Attempts to give insights for client program.Demonstrates working to quality standards, pays attention to detail. Able to draft first cut for review presentations. Shares ideas on monthly plans, does first draft of MOM & WIP with no careless errors-no grammatical errors in all client communicationsLearn to demonstrate in-depth knowledge of media landscape, PR industry, Current affairs and sectors of clients previously handled. Carries excellent media relations across beat and editor level/senior journalist level journalists.To manage client servicing and implementation of campaign plan along with the team.Very good writing and editing skills; from press releases to newsletters to executive speeches and guest columns

Account managers are responsible for managing and building strong relationships with the portfolio of Clients. He/She will work in tangent with the BDM. He/She will manage team of recruiters and responsible for quality delivery with quick TAT . He/She will deliver and support hiring, training, mentoring, collaborating with leadership team to bring the best practices to leverage success. He/She will be responsible for daily, weekly and monthly reporting and P&L. He/She will be the go to person for Team of recruiters and Clients. Qualification & Skills: Bachelors degree /Masters degree Minimum 10 to 12 years work experience Experience working in a Indian recruiting services firm Demonstrated team-building and management experience of min size of 5 to 8 members. Strong organizational skills Strong technical recruiting experience, should have worked with Tier 1 clients across India. Quick learner and ability to adapt to a changing environment. Exceptional interpersonal and communication skills Proficient in Microsoft Office suite – strong PowerPoint and Excel skills critical Excellent analytical and problem-solving skills Experience mentoring/counseling others Experience in working with ATS and VMS systems Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills

Role & Responsibilities: Identify and develop new business opportunities in the engineering/manufacturing sector Meet with clients to understand their technical needs Suggest suitable engineering solutions and close deals Conduct technical presentations for clients Collaborate with the internal engineering team to customize solutions Maintain strong follow-ups with clients Achieve assigned sales targets and contribute to business growth Preferred Candidate Profile: 5 months to 1 year of experience in B2B or industrial sales Background in Mechanical Engineering (Diploma or Degree) Fluent in English and local language Confident, well-presented, and client-focused Strong communication and negotiation skills Willing to travel for client meetings as needed

Position Reports To: Public Relations Manager (Consumer) Portfolio & Deliverables: Possesses understanding of public relations especially about media relations tools. Is open to learning various tools of Public Relations. The prospect will also get opportunities to work with Clients from diverse industries.Should possess Online and offline research skills -able to search client industry materials from net & Attempts to give insights for client program. Demonstrates working to quality standards, pays attention to detail. Able to draft first cut for review presentations. Shares ideas on monthly plans, does first draft of MOM & WIP with no careless errors-no grammatical errors in all client communicationsLearn to demonstrate in-depth knowledge of media landscape, PR industry, Current affairs and sectors of clients previously handled. Carries excellent media relations across beat and editor level/senior journalist level journalists.To manage client servicing and implementation of campaign plan along with the team.Very good writing and editing skills; from press releases to newsletters to executive speeches and guest columns.

Key Responsibilities: Build and manage long-term, trusted relationships with key eCommerce clients to ensure retention and satisfaction. Act as the primary point of contact between clients and cross-functional teams including sales, marketing, operations, product, and customer service. Identify client problem statements, understand their business goals, and analyze their pain points to craft effective, customized solutions. Develop a deep understanding of each client's business model, competitive landscape, and growth strategy. Monitor performance metrics such as traffic, conversions, revenue, and customer behavior, and deliver data-backed insights to improve results. Drive upsell and cross-sell initiatives in alignment with the clients evolving needs. Lead periodic business reviews and strategic planning meetings to assess progress and define next steps. Quickly resolve issues, mitigate risks, and ensure a seamless client experience. Keep clients informed about new features, services, tools, and promotions that may benefit their business. Maintain detailed records of client interactions and progress in CRM platforms such as Salesforce or HubSpot. Qualifications & Skills: Bachelor’s degree in Business, Marketing, Communications, or a related field. 3+ years of experience in client relationship management, customer success, or account management, preferably within the eCommerce industry . Proven experience in identifying client challenges, uncovering goals, and recommending actionable strategies. Hands-on understanding of major eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce, etc.) and the digital commerce landscape. Familiarity with digital marketing, performance metrics, and online sales optimization. Exceptional communication, presentation, and relationship-building skills. Strong analytical and problem-solving mindset, with experience using tools like Google Analytics, Power BI, or similar platforms. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and project management systems (Asana, Trello, etc.). Comfortable working in a fast-paced, client-facing environment with multiple priorities.

Key responsibilities include: Customer Acquisition Minimum of 1 Cr. - 5 Cr and above investable surplus Financial Planning (FP) and Portfolio Services Execution of transactions post FP and on periodical basis Manage Private Wealth, PMS and AIF fund related queries Ensure delivery of various MIS reports as per requirements To develop short term and long term sales strategies for the WM business in line with the overall strategic goals of the organization To establish standardized and efficient sales processes to ensure quality control and efficient customer service delivery Ensure discipline of asset allocation Achieve a balance of revenue streams through sale of MF which will build a steady annuity flow and through all other asset class To drive strong client servicing and client engagement parameters, to enhance market credibility and deliver superior value proposition Continuous learning, to be better equipped than our competitors To closely observe, evaluate and monitor the client positions, portfolio allocations and ensure that they fall within risk and advisory parameters as laid down by Risk, Compliance and Research Teams To ensure adherence to internal and external Financial advisory guidelines and Risk Policies and ensure standards are in place to minimize mis-selling instances To continuously scan the competition/market and report on emerging trends or any new development or business opportunities for WM Revenue Generation Build AUA. Location - Delhi, Nasik, Coimbatore,Hyderabad,Aurangabad,Kochi.

Expectations/ Requirements: l Key account Manager is principally responsible for Signing New Logos/ Merchants/Brands from Large Enterprise / Corporate Accounts. l The BDM achieves these goals by creating Funnel and Closure of accounts. Superpowers/ Skills that will help you succeed in this role: l Adaptability: Attitude of optimism and “can-do” orientation with ability to think creatively and navigate successfully past barriers and obstacles l Focus through the Noise: Ability to tune out distractions to focus work on priority goals and tasks l Persuasion: Ability to present concepts, ideas and proposals in a manner that is perceived positively by and clearly resonates with intended audiences and stakeholders, while encouraging action. l Professionalism: Ability to project a mature and professional attitude, demeanor and appearance as is appropriate to a given situation l Sense of Urgency: Ability to prioritize, plan and move decisively when necessary to meet timeframes to avoid timing crises.

What the Role involves : Position holder will be an individual contributor Build and manage productive, professional relationships with clients• Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined• Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsiteCritical Skills of a Suitable Candidate : Application of sales techniques • Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently You Can Apply if you have: 65% + marks in 10th and 12th Graduate with minimum 55% Min 9 months to 12months of experience in field sales Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Our small but ever growing firm is looking for a dedicated Receptionist to handle client-facing duties as well as general office management tasks. When our clients walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic. Job description Responsible for handling front office and administration duties. Handling calls and directing the calls to concerned person extension. Greeting and welcoming guests/clients and providing them with a positive first impression of the organization. Handling courier order dispatches, entry of inward mails & disbursing to concerned department individual. Managing Meeting room Training Hall/ Board Rooms. Performing any other task job given by the management occasionally or daily basis. Desired Candidate Profile Any fresher or graduate. Good Interpersonal and communication skills. Good soft skill and pleasant. Flexibility to respond to a variety of work situations.

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 7 Lpa Rotational shifts, Rotational week offs, WFO ONLY Graduate Freshers Are Also Eligible For this Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR : AAKASH Contact : 8750982249 Call or WhatsApp your resume for the same.

We are looking to employ an experienced client servicing executive to handle all client inquiries, Demos, concerns, and complaints in a professional manner. Should able to demonstrate excellent communication, problem-solving & customer service skills

Role & responsibilities Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: • 65%+ marks in 10th and 12th • B Tech / Graduate with minimum 2 years experience in sales • Freshers with a Post Graduate Degree in Management

Role & responsibilities Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: • 60%+ marks in 10th and 12th • B Tech / Graduate with minimum 1 years experience in sales • Freshers with a Post Graduate Degree in Management

The Investment Specialist (IS) team is part of the Global Fixed Income and Liquidity Solutions Portfolio Management team. IS team works closely with Lead Portfolio Managers (LPMs) and is focused on the strategic development, growth and positioning of our Fixed Income product offerings. This includes being involved in all aspects of the new business process, providing portfolio and investment strategy information as well as market developments to our existing clients. Responsibilities Develop Product Knowledge - gain understanding of Fixed Income investment products including: Money Markets, Municipals, High Yield, Emerging Market Debt, Commodities, Currency, and Hedge Funds. Servicing Existing Clients Own and deliver customized client materials - ensuring work is of the highest commercial quality attention to detail is paramount Business Development Take active participation in all aspects of the new business process, including but not limited to; responding to ad hoc client queries, providing specialist product or market input to RFPs, creation of bespoke and customized presentation materials, market analysis, portfolio modelling and assisting with the onboarding process Portfolio/ Market Analysis Comprehend and effectively communicate - current portfolio positioning, performance attribution, market trends and investment themes in a manner which is suitable for the intended audience; assist LPM's with portfolio oversight and analysis Project Management Work on various intra and cross team-related projects to enhance and improve all aspects of the fixed income process Qualifications Bachelors or Master's degree of Finance, Economics, Business or Commerce. Strong communication and interpersonal skills. Strong analytical skills and keen attention to detail Ability to multi-task and meet multiple deadlines Enthusiasm for Fixed Income products and markets CFA is a plus

Job Title : Digital Marketing Manager Job description The Digital Marketing Manager will be a client-facing leader responsible for developing and executing comprehensive digital marketing strategies. This role involves collaborating with clients to understand their business objectives, creating and implementing marketing plans, and delivering measurable outcomes. The ideal candidate is a creative thinker with expertise in SEO, SMO, Google Ads, content marketing, and affiliate marketing, coupled with excellent communication and project management skills. Key ResponsibilitiesClient Engagement Serve as the primary point of contact for clients, attending in-person meetings to understand their business goals, challenges, and requirements. Build and maintain strong client relationships by providing regular updates, insights, and reports on campaign performance. Translate client objectives into actionable marketing strategies and plans. Strategic Planning and Execution Develop and implement comprehensive brand marketing strategies tailored to each client's unique needs and target audience. Create and manage digital marketing campaigns across multiple channels, including SEO, SMO, Google Paid Ads, and affiliate marketing. Oversee the planning and execution of affiliate marketing programs to expand client reach and boost ROI. Content Development and Marketing Lead content creation efforts, including writing, editing, and optimizing blogs, articles, social media posts, and other marketing collateral. Collaborate with creative teams to design visually appealing content for social media and digital campaigns. Ensure all content aligns with the clients brand voice, values, and target audience. Performance Analysis Monitor and analyze key performance indicators (KPIs) to assess the success of marketing campaigns. Prepare detailed performance reports with actionable insights and recommendations for clients. Use data-driven approaches to continuously improve campaign strategies. Team Collaboration Work closely with internal teams, including design, development, and analytics, to deliver cohesive marketing solutions. Coordinate with clients' internal teams to ensure alignment on goals and deliverables. Market Trends and Innovations Stay updated on the latest trends and technologies in digital marketing. Identify opportunities for innovation and recommend new tools and strategies to clients. Qualifications and SkillsEducational Background Bachelor’s degree in Marketing, Business, or a related field. A Master’s degree is a plus. Professional Experience 7+ years of experience in digital marketing, with at least 4 years in a client-facing role. Proven track record of managing successful SEO, SMO, Google Ads, content marketing, and affiliate marketing campaigns. Technical Skills Proficiency in SEO tools (e.g., Ahrefs, SEMrush, Moz), Google Ads, and social media marketing platforms. Strong understanding of analytics tools like Google Analytics and reporting dashboards. Experience with affiliate marketing platforms and strategies. Soft Skills Exceptional communication and interpersonal skills, with the ability to present ideas clearly and persuasively to clients. Strong organizational and project management skills, with the ability to manage multiple projects simultaneously. Creative thinking and problem-solving abilities. Other Requirements Ability to attend in-person client meetings and events as required. Experience working in a fast-paced, client-driven environment. Demonstrated ability to meet deadlines and deliver measurable results.

Salesperson is responsible for generating detailed product knowledge and cultivating client relationships in order to create a sales strategy in line with the bank's strategy. Work includes: Developing a deep understanding of client needs and expectations by ensuring regular contact and constantly researching appropriate sales solutions Building working relationships with origination, trading, research, client services, and operations to ensure effective end to end client/product delivery Operating within the relevant legal, regulatory and bank policy requirements Identifying and contacting prospective clients and building relationships to generate future sales and repeat business. Wealth Management India works with the Ultra High/High Networth clients and families of the country. The objective of the division is to provide products and solutions to address their Wealth, Lending and Banking requirements. We are looking at self driven professionals who have prior experience working with HNIs/Entrepreneurs and large promoter families of the country. You should have ample experience in the Wealth Management space or should have strong connects and relationships with the relevant client pool. You will be working with a highly motivated and productive team which has been a trendsetter in the MNC Wealth Management space. Wealth Management is responsible for the sales, advisory and management of the wealth management client portfolio. Work includes: Providing financial advice and implementing financial planning recommendations for high net-worth clients Determining whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment Buying and selling stock on behalf of the client Managing investments Building client relationships and actively engaging in client acquisition Addressing client needs through effective application of bank products Referring clients to other areas of the bank to expand their banking relationship Assuring service quality and client satisfaction Complying with all bank policies and procedures Maintaining current knowledge of all banking products Your key responsibilities Understanding the DB platform capabilities and mapping these with requirements of key large potential/prospects. Prospecting to and On boarding your key client relationships to the DB WM platform Imbibe the DB values and culture and demonstrate these both in spirit and letter. Ensure all regulatory and internal trainings/disclosures and KYC requirements are done timely Share best practices from competition firms and help in strengthening DB product and services platform Your skills and experience You should ideally have work experience of 15-20 years in the Wealth Management space. We are open to looking at potential candidates from the corporate/investment banking, who can leverage their expertise and bring in WM opportunities prevalent in these two areas. You should have actively managed about 20-30 relevant clients. The managed AUM should be in the range of INR 800-1500 crores yielding revenues of 8-15 crores. We are also open to senior team leads coming in with team size of 2-3 people. The team delivery should be about 15 crores of revenue.

Job Title: IPB Strategy Corporate Title: AVP Overview: The role is aligned to the Strategy function which works closely with the global and regional Strategy teams for the International Private Bank and Private Bank of Deutsche Bank Your Key Responsibilities: Work as part of the Private Bank strategy team on global, regional and divisional projects Conduct analysis of competitors and macro market environment covering quarterly competitor financial performance, key themes impacting earnings, industry themes/trends and regulatory changes; act as a knowledge partner for strategy team and senior management Work on strategic projects e.g. developing new growth opportunities (organic/ inorganic initiatives), evaluating business performance, outlining business deep dives, developing case studies recommendations strategic options for business units, improving operational efficiency and effectiveness, and creating country overviews Storyboarding with the ability to consistently understand the big picture and link the key takeaways back to the project narrative; create clear and effective storyline for presenting analyses and recommendations. Prepare presentations for senior management meetings, townhalls, leadership conferences and investor day. Lead the annual industry benchmarking process liaising with external industry consultants and internal stakeholders. Work closely with senior strategy team members globally, finance and other functional teams in different regions; role provides wide exposure into Private Banking Your skills and experience Skills & Qualifications: 4-6 [or 6-7] years prior experience in a strategy role, consultancy firm, private bank domain or corporate finance role Prefer MBA, masters in finance or equivalent qualification from a reputed university Strong proficiency in MS Excel (absolutely required) to create financial models and handle large datasets Sound knowledge of MS PowerPoint (absolutely required) with experience in creating presentations pitch books presentable to senior management Ability to work independently and in large global teams with effective prioritization skills to meet project deadlines Collaborate and confident individual with effective verbal and written communication skills A self-starter with outstanding analytical and problem-solving skills

The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Description: Key responsibilities: Collects and reports buying performance achieved on nominated clients that have Global Buying commitments Ensures that accuracy of data supplied and the declared results meet with potential external scrutiny Effectively communicates benchmarking methodology and productivity targets to local markets Collects data from specific markets using the agreed methodology (client specific) to quantify, measure, calibrate price performance compared to historical price benchmarks - across all media types Identifies data anomalies and also potential delivery issues in market Manages data to normalise benchmarks to maintain as high levels of measurability as possible within the reports Manages preparation and verification of the data for the client reports - both data analysis and supporting commentary Assists local markets and client service teams in dealing with Media Auditor requests / validations Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Description: Key responsibilities: Collects and reports buying performance achieved on nominated clients that have Global Buying commitments Ensures that accuracy of data supplied and the declared results meet with potential external scrutiny Effectively communicates benchmarking methodology and productivity targets to local markets Collects data from specific markets using the agreed methodology (client specific) to quantify, measure, calibrate price performance compared to historical price benchmarks - across all media types Identifies data anomalies and also potential delivery issues in market Manages data to normalise benchmarks to maintain as high levels of measurability as possible within the reports Manages preparation and verification of the data for the client reports - both data analysis and supporting commentary Assists local markets and client service teams in dealing with Media Auditor requests / validations Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Client Services Associate I - India, Bangalore - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Client Service Associate I to join our diverse and dynamic team. As a Client Service Associate I at ICON, you will play a pivotal role in delivering exceptional customer service, managing client relationships, and ensuring the smooth operation of client projects. What you will be doing Acting as the client s main point of contact throughout the lifetime of a Contract/Change Order drafting to execution, successful candidates must possess exceptional communication and customer service skills. Drafting project budgets/budget amendments, and Change Order documents. Assisting in the development and implementation of client service strategies to enhance customer satisfaction and retention. Collaborating with internal teams to ensure client needs are met and projects are executed effectively and efficiently. Providing administrative support, such as maintaining client records, preparing reports, and managing correspondence. Your profile Bachelor s degree in Life Science, business administration, or a related field preferred. Previous experience in customer service, client relations, or a similar role is advantageous. Strong interpersonal and communication skills , with the ability to build and maintain positive relationships with clients and colleagues. Excellent organizational skills and attention to detail , with the ability to manage multiple tasks and priorities effectively. Excellent working knowledge of MS Excel and MS Word . What ICON can offer you: Our success depends on the quality of our people. That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirementsWe would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON EmployeePlease click here to apply

Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits: At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes: 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page. All offers and/or employment contracts are contingent upon the successful completion of the Firm s pre-employment screening process. This process may include verifying the candidate s identity, confirming legal authorization to work in the offered positions location, and conducting a comprehensive background check, where permitted by local regulations.