Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1. Client Coordination & Calling

* Make outbound calls to clients for appointment scheduling and confirmations.

* Share campaign / activation updates with clients as directed by the CS team.

* Maintain a polite, professional, and service-oriented communication style.

2. Appointment Management

* Schedule meetings between clients and the CS / Operations team.

* Follow up with clients to confirm meeting timings, locations, or virtual links.

* Keep an updated appointment calendar and inform the CS team daily.

3. Post-Activity Feedback Collection

* Call clients after BTL activities to capture feedback on execution quality, performance, and outcomes.

* Record client feedback systematically (Excel / CRM / shared template).

* Share detailed reports with the CS team for review and corrective action.

Job Type: Full-time

Pay: ₹250,000.00 - ₹500,000.00 per year

Work Location: In person

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