Client Services Support Specialist I / II | International Inbound Voice | 14 Yrs

Client Services Support Specialist I / II | International Inbound Voice | 14 Yrs | Up to 35K | Night Shift | Immediate Joiners

Client Services Support Specialists (Levels I & II)

Key Responsibilities:

• Handle 

  international inbound voice calls

   and resolve customer queries.
• Deliver excellent 

  customer service with active listening

   and clear communication.
• Document interactions accurately and maintain service quality standards.
• Utilize 

  MS Office tools

   and ensure timely reporting.
• Collaborate with operations and escalate unresolved issues as required.

Required Qualifications:

• Experience:

   14 years in 

  international inbound voice process (mandatory)

  .
• Excellent 

  verbal communication skills

   in English.
• Strong 

  active listening, typing proficiency, and MS Office skills

  .
• Education: 

  PUC / Diploma / Graduate

   (any background).
• Immediate joiners (or within 

  30 days notice

  ).

• 100% Work From Office

  ; Shift: 

  6:30 PM 3:30 AM IST (US Shift)

  .

Preferred Qualification:

• Prior experience in 

  Healthcare International Voice process

   is an added advantage.

Salary Package:

• 12 Years Exp:

   Up to 27,000/month

• 23 Years Exp:

   Up to 35,000/month

Interview Process:

1. Voice & Communication Skill Assessment + Typing Test
2. Operations Round
3. HR Fitment Round

 Contact for Scheduling Interviews:

• Sima 9972020050

• Niki 6362440337

• Saniya 9481208807