317 Client Services Jobs - Page 8

Duties & Responsibilities The duties and responsibilities of the role will include, but are not limited to, the following:- Sell advertising solutions for Television to potential customers Prospect and sell Television Media. Learn and understand all the media businesses and the industry Prepare and present presentations to existing and potential clients. Be an efficient and organized time manager Provide high level of customer service & Act as a consultant to Advertising agencies and Clients. Create effective promotions Integrate yourself between departments within the company. Take initiative toward solving problems and recommending creative advertising Solutions To do requisite Call Ratios & Pitches Managing and updating accurate reporting on a weekly basis. Corporate etiquettes , Smart Grooming and Discipline as per Corporate Guidelines Ensure Proper Documentation and Collection with timely reminders to the clients, as per the collection process. Job Specifications 4-5 years of experience, Management graduates with experience in Television or Radio Air time Sales. Solutions selling. Familiarity with the business community in respective areas Courage, confidence, empathy, enthusiastic, detail oriented, professional, integrity, takes initiative, creative, organized, flexible, outgoing, personable, passionate.

Key Responsibilities Responsible for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of clients and prepare cash projection reports. To be responsible for daily activities, cash & trade reconciliation. Preparing Portfolio Valuations, investment compliance reports or other reporting, as required. To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and deliver service / reports to CPC/clients in accordance with requirement and timeline as agreed in Services Level Memorandum. To ensure proper and accurate calculation and posting of management fee, expenses, performance feeetc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum. Recording and disbursing dividends either by payment or re-investment. Calculating and disbursing payments of fees to the investment manager/advisor, custodian, administrator and other service providers as required. To ensure fund administration services fees are settled by the client on timely manner. Skills and Experience 3 to 5 years of relevant work experience in the following areas: 1. Good knowledge of fund administration services including fund valuationMutual / Hedge funds and offshore private funds; 2. Good attention to detail with high levels of accuracy; 3. Ability to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and clients requirements; 4. Strong communication, client servicing and problem solving skills; 5. Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients; 6. The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes

You will be joining Wepsol as a Client Services Representative in Thane Mumbai, in a full-time on-site role with the possibility of some work from home. Your primary responsibility will be to manage client interactions, ensuring customer satisfaction, providing exceptional customer service, and addressing finance-related queries. Your role will require strong communication skills to effectively resolve client concerns and maintain high levels of customer satisfaction. To excel in this position, you should possess client services and customer service skills, along with experience in handling finance-related queries. You will be expected to leverage your IT support, field support, and remote support experience to address client needs promptly and efficiently. Immediate availability for joining is preferred, along with excellent problem-solving abilities and keen attention to detail. While a bachelor's degree in Business, Finance, Communications, or a related field is preferred, prior experience in a client services role will be advantageous. Additionally, any background in the printer and copier industries will be given preference. Join us at Wepsol to play a vital role in enhancing workplace experiences and fostering growth through exceptional client services.,

The Deal Desk Analyst position at Domo involves collaborating with the global Sales, Client Services, and Sales Operations teams to maintain consistency in the quote to order process. Your primary responsibility will be to ensure accurate reflection of orders in the CRM system and their activation for downstream processes. This critical role guarantees the accuracy of downstream data used for reporting and analysis by various organizations. Additionally, you will be tasked with researching account contract documents to establish co-term agreements upon request from Sales, Client Services, and Sales Operations. To excel in this role, you must possess a keen eye for detail without losing sight of the bigger picture. Being a team player who prioritizes decisions beneficial to the company is essential. Previous experience in contracts and agreements, particularly in SaaS-based sales, is necessary. A solid understanding of CRM systems, opportunities, contracts, and sales processes is crucial, with prior exposure to CPQ systems and sales operations being advantageous. Ideally, you should hold a degree or have extensive experience in accounting, finance, business, or a related field. Key Responsibilities: - Review contracts to ensure accuracy and compliance. - Collaborate with end users on deal structures and validate new documents before signing. - Verify that contracts align with company policies before sending them to customers for signature. - Provide support to end users in the CPQ system to facilitate accurate order entry. - Review and activate orders in Salesforce. - Develop process documentation, including flowcharts and training materials. - Maintain a document library containing templates, FAQ sheets, process and procedure documents, and more. Location: Pune, Maharashtra, India India Benefits & Perks: - Medical insurance coverage - Maternity and paternity leave policies - Baby bucks: a cash allowance for every newborn or adopted child - Haute Mama: cash allowance for maternity wardrobe (for female employees) - 18 days of annual leave, 10 holidays, and 12 sick leaves - Sodexo Meal Pass - Health and Wellness Benefit - One-time Technology Benefit: cash allowance for a tablet or smartwatch purchase - Corporate National Pension Scheme - Employee Assistance Programme (EAP) - Marriage leave of up to 3 days - Bereavement leave of up to 5 days Domo is proud to be an equal opportunity employer.,

Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Candidate Attributes: Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuringcustomer delight through a need-sensitive client servicing team, and executing various marketinginitiatives. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existingpaid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services beingoffered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Bengaluru Should be fluent in Kanada Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

The position holder shall be responsible for creating Tele based channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivity to maximize sales numbers Creating multiple channel sales partners for sales of paid subscription packages via tele center, basis defined SOP's / SLA's / pricing models Ensuring team hiring at level of Center Manager for key locations as well as across all levels under Center Manager to ensure budgeted numbers Maintaining regular connects to ensure overcoming day-to-day challenges Due training & handholding of all stakeholders to ensure proper flow of product/process knowledge, week-on-week for all new joinee, as well as via monthly refreshers (including on new product development) Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity Responsible for evaluating Center Manager/Channel's performance with key metrics (# of Meetings per Day/ Hot Lead Conversion%, Leakage% etc.) on routine basis to ensure optimized productivity as well as ensuring minimum leakage Timely payout after due diligence Alignment as well as loop-back to product and data team to help improve on enables to improve quality, productivity and over-all process efficiency Prepare reports (Daily, Weekly, Monthly and Quarterly etc.) for different departments or Senior management. Knowledge & Skills: 1. Hands on experience in building & handling large team (50-100 Team Size) 2. Build Rapport with team via consultative sales approach 3. Strong listening, questioning and networking skills. 4. Report management / analysis / alignment skills Experience: 5- 7 years of Channel Sales experience in Key Industries like Telecom, BFSI, New Age Industries etc. with min 2+ year in managing decently large Tele sales teams. Educational Qualifications: Any graduation ,and MBA/PGDM

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuringcustomer delight through a need-sensitive client servicing team, and executing various marketinginitiatives. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services beingoffered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

Key Success factors for an Individual: Customer Champion at Heart Hunger to learn and grow Ability to build rapport with customers instantly Able to sell high value products to customers What the Role offers : The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Key Responsibilities : Achieve weekly, monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure Critical Skills of a Suitable Candidates : Application of sales techniques Good Verbal and written communication Ability to multi-task and work independently Should have a laptop and regular WiFi connectivity Educational Qualifications: Any graduation ,or Any PG

Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients

Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Maximize revenue by upselling other services and achievefortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in Management Job Code:

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Preferred candidate profile: Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Reports Management Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

Our sales professionals focus on face to face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to drive sales activities within assigned region. Educational Qualifications: Any graduation ,and Any PG Job Responsibilities: To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. To ensure that all payments are collected as per the company's payment terms. Ensure adherence to sales processes and requirements. Achievement of monthly, quarterly & yearly business plan. Ready for FIELD SALES. Candidate Attributes: Bachelor's degree (at least 12-month experience) 60% in 10th &12th MBA (at least 6-month experience) Experienced can also apply Should have laptop/internet/android Should have own vehicle(DL/RC

Job Responsibilities: The position holder will be managing a team of 3-4 TL's including 20-30 individuals Build and manage productive, professional relationships with clients Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Daily 08-10 meaningful telephone/video calls with clients Candidate Attributes: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skill Data Interpretation & Reports Management MBA from Tier 1 and Tier 2 College 2-5 yrs of experience in Inside Sales / Service/ Retention Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience )

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existingpaid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services beingoffered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Chennai. Should be fluent in Tamil. Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

Job Responsibilities: Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client's work status and receivables. Accurately forecasts weekly, monthly, quarterly and yearly revenue streams. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. Recruit, develop & retain respective teams by formulating their development plans, meetingtheir training needs and communicating with them on a regular basis. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. Drive performance with incentive structure and sales promotion schemes. Collect market feedback and provide periodic updates to the management for formulation of policy & strategy. Penetrate all targeted accounts and originate sales opportunities for the company's products and services. Set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team. Ensure systematic follow-up with the client organizations to take the sales pitch to time bound closure. Ensure that all payments are collected as per the company's payment terms. Ensure adherence to sales processes and requirements. Conduct performance review for his/her team on regular basis. Candidate Attributes: MBA with 3+ yrs. of experience in Sales / Acquisition Quick thinking and problem-solving skills Excellent verbal communication skills Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. Preference for candidates with Team handling experience of 20+ individuals (at-least 3yr+ experience)

Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

Job Responsibilities: Managing channel partners for sales of paid subscription packages via on ground sales executives Ensuring team hiring, training, management and retention. Conducting daily meetings to ensure appropriate qualitative and quantitative inputs. Responsible for ensuring sales funnel, conversion and improving sales productivity. Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity Timely partner payout after due diligence. Drive performance through incentive structure and sales promotion. Responsible for daily, weekly, monthly target achievement as per SOP. Timely reporting in prescribe format Candidate Attributes: MBA with 3+ yrs. of experience in Sales / Acquisition Build Rapport with team via consultative sales approach Strong listening, questioning and networking skills. Report management / analysis / alignment skills Preference for candidates with Team handling experience of 10+ individuals (at-least 2yr+ experience)

Job Responsibilities: ? To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. ? To penetrate all targeted accounts and originate sales opportunities for the company's products and services. ? To set up and deliver sales presentations, product/service demonstrations on daily basis. ? To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. ? To ensure that all payments are collected as per the company's payment terms. Candidate Attributes: ? Quick thinking and problem-solving skills ? Excellent verbal communication skills ? Excellent active listening skills ? Innovative vision and foresight to anticipate and create new opportunities that resonate with yourcustomer.

Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Candidate Attributes: Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently

As a Senior Executive - Client Servicing at Ventures Communications in New Delhi, you will play a crucial role in managing client interactions, ensuring customer satisfaction, and delivering exceptional service. Your responsibilities will include nurturing client relationships, addressing client concerns, and contributing to financial planning and reporting for client projects. To excel in this role, you need to possess strong client services and customer service skills. You should have excellent communication abilities to effectively interact with clients and ensure their satisfaction. Additionally, you must be capable of researching various client business units to understand their communication requirements and coordinate with internal teams for project execution. Your role will involve working on creative briefs, making presentations, and managing multiple client accounts assigned by the team lead. Therefore, prior experience in client servicing roles and a Bachelor's degree in Marketing, Business Administration, or a related field are essential qualifications for this position. If you thrive in a dynamic and fast-paced environment, have a passion for building relationships, and are dedicated to delivering cost-effective marketing solutions, we invite you to join our team at Ventures Communications and contribute to our mission of providing result-oriented advertising and marketing services.,

The Deal Desk Analyst will collaborate with the global Sales, Client Services, and Sales Operations teams to ensure consistency in the quote to order process. Your primary responsibility will be to accurately reflect orders in the CRM system and activate them to support downstream systems and processes. This crucial role guarantees the accuracy of downstream data utilized by various departments for reporting and analysis. You will also be involved in researching account contract documents to establish co-term agreements as requested by Sales, Client Services, and Sales Operations. To excel in this role, you must possess a keen eye for detail while maintaining a holistic view of the processes. Your ability to work effectively with team members and make decisions aligning with the company's best interests is essential. Experience in contracts and agreements, particularly in SaaS-based sales, is required. A solid understanding of CRM systems, opportunities, contracts, and the sales process is expected, with prior exposure to CPQ systems and sales operations being advantageous. Ideally, you hold a degree or have extensive experience in accounting, finance, business, or a related field. Key Responsibilities: - Review contracts to ensure accuracy and compliance. - Collaborate with end users on deal structures and validate new paperwork before signature. - Verify that contracts comply with company policies and regulations before sending them to customers for signing. - Assist end users in the CPQ system to facilitate accurate order entry. - Review and activate orders in Salesforce. - Develop process documentation, including flowcharts and training materials. - Maintain a document library containing templates, FAQ sheets, process documents, and more. This position is based in Pune, Maharashtra, India. India Benefits & Perks: - Medical insurance coverage - Maternity and paternity leave policies - Baby bucks: a cash allowance for every newborn or adopted child - Haute Mama: cash allowance for maternity wardrobe (for women employees) - 18 days of annual leave, 10 holidays, and 12 sick leaves - Sodexo Meal Pass - Health and Wellness Benefits - One-time Technology Benefit: cash allowance for a tablet or smartwatch - Corporate National Pension Scheme - Employee Assistance Programme (EAP) - Marriage leave of up to 3 days - Bereavement leave of up to 5 days Domo is proud to be an equal opportunity employer.,