147 Client Services Jobs - Page 2

The Principal Officer will oversee the overall activities of the Fund Management Entity (FME) including but not limited to fund management, risk management and compliance at GIFT City, Gandhinagar. The position requires strong leadership and governance capabilities, ensuring compliance with regulatory requirements, risk management policies, and fund management activities. Key Responsibilities 1. Governance and Leadership Serve as the Principal Officer and lead the GIFT City office of the FME. Act as part of the Investment Committee, ensuring robust governance structures for fund management. Build and implement efficient processes and systems for smooth operations. Lead and facilitate interactions with the Board, Audit Committee, and other committees. 2. Regulatory Compliance and Risk Management Collaborate with SEZ, IFSCA, and other stakeholders to ensure regulatory compliance. Assess regulatory changes and proactively mitigate potential risks. Work closely with the Compliance and Risk Manager to review and ensure timely and accurate submissions of regulatory filings. 3. Operational and Strategic Initiatives Run projects related to Alternative Investment Funds (AIFs) and other product launches. Oversee portfolio composition proposals initiated by the GIFT City office. Drive innovation in fund operations and explore opportunities for business growth. 4. People Management Ensure the recruitment and development of personnel appropriate to the scale of operations. Appoint and manage Key Managerial Personnel (KMPs) as per regulatory requirements. Qualifications and Experience 1. Educational Qualifications: Chartered Accountant (CA), Company Secretary (CS), or MBA in Finance/Investment/Operations. Professional qualification or a postgraduate degree/diploma (minimum two years) in finance, law, accountancy, business management, commerce, economics, capital markets, or related fields. Certifications such as NISM (Modules IIB, VII, VIII, XA & XB) are preferred. 2. Experience: Minimum of 5 years in securities markets or financial products, including roles such as portfolio manager, broker-dealer, investment advisor, wealth manager, research analyst, or fund management. Proven track record in operations, compliance, and client servicing within the equity, mutual funds, and capital markets domain. Experience in fintech or mobile app development will be an added advantage.

Conducting market research and identifying clients 2. Developing and implanting sales strategies, client services and retention plans and analysing sales data. 3. Assist with drafting business plans, sales pitches, presentations and other documents as required. 4. Cultivating strong relationship with new clients, while maintaining existing client relationship. Candidate Profile 1. Bachelors degree in business management, marketing or related field. 2. Excellent written and verbal communication skills 3. Strong organization and management skills 4. 2-6 years of experience is what we are looking fo

Job Description: Twohmp Communications is seeking a Client Servicing Manager to join our team in Gurugram. As a Client Servicing Manager, you will play a crucial role in managing client relationships, ensuring customer satisfaction, and providing excellent customer service. Your responsibilities will include overseeing client projects, addressing client inquiries, and coordinating with internal teams for seamless project execution. To excel in this role, you should have strong communication skills, a deep understanding of the digital marketing ecosystem, and the ability to manage multiple projects simultaneously. Previous experience in the advertising or marketing industry is a must, and a Bachelor's degree in Business, Marketing, Communications, or a related field is preferred. If you are passionate about challenging industry norms, encouraging innovation, and believe in the power of ideas over money, we encourage you to apply for this exciting opportunity at Twohmp Communications.,

You are a strategic thinker passionate about driving solutions. You have found the right team. As a US Financial Intermediary Services Invoice Reconciliation Analyst in the U.S. Funds Client Service team, you will be responsible for conducting reconciliation, investigating exceptions, and escalating issues as appropriate. You will also be engaged with other regional counterparts and will play a key role in maintaining key operational relationships with Financial Intermediaries and direct shareholders on behalf of J.P. Morgan Funds. Job Responsibilities: - Reconcile transfer agency invoices. - Test new system enhancements. - Address ad-hoc queries related to systems, documentation, and client information. - Ensure all policies and procedures are up to date. - Implement continuous process improvements and efficiencies. - Communicate clearly, concisely, and efficiently with multiple teams at any given time. - Maintain client records and static data. - Extract documents or system data to support internal control testing requests. - Provide periodical status, control, and KPI reports for conducted work. - Escalate unclear requests, issues, and errors in a timely manner. Required Qualifications, Capabilities, and Skills: - Graduate/Post-graduate with at least 3 years of experience. - Possess prior experience in Asset Management/Asset Servicing within Client Services teams in custody/investment banking (client-facing roles). - Understand the asset management business, various asset classes, and investment products. - Demonstrate financial market awareness and understanding of basic financial concepts. - Exhibit asset class knowledge, client service knowledge, and excel skills. - Communicate excellently.,

As an Associate Director at EY, you will play a crucial role in enabling business leaders to understand the performance of the Consulting and Implementation (C&I) sector, along with its key drivers, by providing actionable and impactful insights. Your responsibilities will include analyzing data, identifying patterns, and deriving insights within the context of the business environment. Additionally, you will be responsible for aligning insights with broader business transformation goals for the Super regions, working closely with Leadership. You will need to possess a combination of strong analytical skills, a strategic mindset, and a real-world perspective to address client issues and marketplace drivers effectively. Collaboration is key in this role, as you will work across Europe West Super Region, Industries, and Service Lines to identify growth enablers essential for activation and growth initiatives. Your main duties will involve championing strategic insight initiatives that influence leadership decision-making, aligning C&I Key Performance Indicators (KPIs) with strategic priorities, and collaborating with senior stakeholders to embed insights into go-to-market strategies. You will be responsible for generating actionable insights on C&I KPIs related to revenue, sales, and pipeline, as well as creating engaging presentations and executive communications. To excel in this role, you must have proven experience in influencing senior leadership, navigating complex matrix structures, and managing cross-border collaborations. Your ability to create and validate hypotheses based on business objectives, identify key drivers of performance, and produce insightful analysis will be essential. Additionally, you should have strong business writing skills and the capacity to balance autonomy with collaboration across various projects under tight deadlines. To qualify for this position, you should have at least 14 years of work experience, exposure to leading consulting firms, and a track record of managing complex processes and projects at a global level. Experience in strategic program management, professional services, or related industries is required, along with a background in areas such as Operations Management, Project Management, Client Services, or Leadership Enablement. Ideal candidates will also possess skills in summarizing business performance through visuals, mapping business problems to data, and leveraging external trends in performance analysis. Knowledge of tools such as MS PowerPoint, data visualization tools like Power BI and Tableau, as well as experience in project management concepts will be advantageous. At EY, you will have the opportunity to work in a dynamic and global delivery network, collaborating with diverse teams and contributing to the growth strategy of the organization. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the key aspects of the EY experience, enabling you to make a meaningful impact and build a better working world.,

As a Senior Account Executive - Consultant at FleishmanHillard in Mumbai, you will be an integral part of our dynamic team specializing in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement, and content strategy. With 2.5 - 4 years of experience in sectors like B2B, Tech, Manufacturing, or Pharma, you will have the opportunity to work with a globally recognized organization that has been awarded multiple accolades, such as Campaign Global PR Agency of the Year, PRWeek U.S. Agency of the Year, and ICCO Large Agency of the Year. Your role will involve demonstrating core practice-area expertise, understanding clients" business and communications issues, and developing written materials like story pitches, releases, and social media content. You will also be responsible for managing events, guiding juniors on content creation, collaborating with the digital team, and providing briefs for paid media amplification. In terms of client services, you will play an active role in developing programs that align with clients" objectives, oversee project planning, manage campaign implementation, and produce high-quality content with limited supervision. Your focus will be on delivering excellent results for clients, building strong client relationships, and being a trusted point of contact. Additionally, you will actively participate in planning meetings, contribute creative ideas, pitch stories, and seek opportunities for business development. Understanding agency economics, managing workflow efficiently, communicating effectively across teams, and participating in networking opportunities will also be key aspects of your role. As part of the FleishmanHillard team, you will be expected to take on a coaching role for junior staff, set high standards, motivate colleagues, collaborate with international teams, and drive best quality practices. By embodying the company's philosophy and work ethic, you will contribute to a culture of excellence and continuous improvement while building foundational managerial skills through coaching and feedback. Join us at FleishmanHillard and be part of a global network that values expertise, creativity, client service, and professional growth. We are an equal-opportunity employer, and we welcome applications from individuals who are passionate about making a positive impact through strategic communication and innovative solutions.,

As a Tax Manager, you will be responsible for leading the delivery of tax compliance services for various entities including Partnerships (Form 1065), Corporations/S-Corps (Forms 1120/1120S), and individual filings (Form 1040). Your role will involve managing the preparation and review of K-1, K-2, K-3 schedules, as well as relevant international, state, and local tax filings. You will supervise the preparation of tax returns and workpapers in accordance with U.S. federal laws. Additionally, you will provide tax strategies to clients, identify risks, and suggest process improvements. It is crucial to maintain and enhance client relationships through proactive communication and support. Furthermore, you will play a key role in mentoring, reviewing, and training junior team members, including conducting performance evaluations. You will also collaborate with U.S. counterparts using EisnerAmpers electronic tools and processes. To be successful in this role, you must possess the following qualifications: - Professional Certification: CPA / CA / Enrolled Agent (EA) is mandatory. - Minimum of 7+ years of experience in U.S. Taxation, with a focus on Private Client Services (PCS). - Strong experience in reviewing Federal returns such as 1065, 1120, and 1040. - Previous experience in working with small and mid-sized businesses. - Hands-on experience in managing clients, mentoring teams, and reviewing complex tax documentation. - Excellent verbal and written communication skills. - Must demonstrate a presentable, confident demeanor with well-groomed appearance and leadership capabilities. - The ability to commute to the office within a one-hour travel time. Key Skills required for this role include expertise in U.S. taxation, reviewing Federal returns, effective communication, tax compliance, preparation, client services, mentoring, working with Forms 1120S, leadership, conducting evaluations, and offering client advisory services.,

As an Executive & Team Support professional at UBS, you will play a crucial role in providing high-level administrative assistance to senior leaders and their teams. Your responsibilities will include managing calendars, coordinating meetings, arranging travel, and supporting event logistics. You will also be responsible for drafting and managing internal and external communications, acting as a liaison between leadership and stakeholders, and ensuring timely and professional interactions. In addition, you will support the planning, tracking, and execution of business initiatives, assist in preparing materials for reviews, presentations, and stakeholder updates, and organize and maintain business-critical documents, dashboards, and trackers. Your ability to summarize data and insights for leadership consumption will be essential in this role. Furthermore, you will assist in internal branding, campaign coordination, and stakeholder engagement activities, leveraging your marketing skills to enhance the visibility of key initiatives. You will collaborate across departments, regions, and functions, facilitating alignment and communication among diverse teams in a matrix organization. Handling sensitive information with discretion and upholding the highest standards of integrity and professionalism in all interactions will be paramount in this role. We are looking for a proactive and detail-oriented professional with prior experience in business administration, executive support, or marketing coordination, who thrives in fast-paced, cross-functional environments. To excel in this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field, along with 3-5 years of experience in administrative, project coordination, or marketing roles. Strong organizational and multitasking abilities, excellent written and verbal communication skills, proficiency in Microsoft Office Suite, and experience working in a matrix organization are highly desirable. The ability to work independently and manage competing priorities is essential. Preferred attributes include exposure to financial services or global corporate environments, familiarity with client services, SharePoint, or project management platforms, and demonstrated ability to build relationships and influence across levels. Join UBS, the world's largest and only truly global wealth manager, and be part of a diverse and inclusive culture that values collaboration and empowers individuals to reach their full potential. We are committed to disability inclusion and offer reasonable accommodation/adjustments throughout the recruitment process. UBS is an Equal Opportunity Employer, fostering an environment that respects and empowers each individual's unique skills, experiences, and perspectives within our workforce.,

As an Executive Client Servicing at Stark Communications, you will play a crucial role in managing client relationships and ensuring customer satisfaction. Your responsibilities will include overseeing client services, providing excellent customer service, and handling financial aspects related to client servicing. You will actively engage in client interactions, acting as the bridge between the client and the agency to ensure a smooth client experience. To excel in this role, you should possess strong Client Services and Customer Service skills, Account Management and Account Planning capabilities, and excellent communication abilities. A strong focus on the customer, proven experience in client relationship management, and the ability to work effectively in a team environment are essential. Your problem-solving skills, proactive attitude, and a Master's degree in Business Administration, Marketing, or a related field would be advantageous. If you are looking for a challenging opportunity to contribute to the overall client strategy and deliver exceptional client service, this full-time on-site position in Trivandrum might be the perfect fit for you. Join our team of 150+ professionals at Stark Communications and be part of a dynamic work environment where your skills and expertise will be valued.,

You will be joining our team as a Team Lead for Office Leasing in the Gurgaon market, where your primary focus will be on driving leasing transactions and fostering client relationships. Your role will demand strong business development skills, a consultative sales approach, and a proven track record in managing corporate clients within the real estate sector. Your key responsibilities will include achieving revenue targets through active leasing mandates, sourcing new business opportunities via networking and direct outreach, understanding client needs to match them with suitable office spaces, managing leasing transactions from prospecting to closure, creating client presentations, proposals, and market analysis reports, nurturing relationships with corporates, developers, consultants, and other stakeholders, representing the organization at industry events and client meetings, as well as continuously monitoring the demand-supply dynamics in Gurgaon's office market. To excel in this role, you must possess strong communication and client engagement skills, demonstrate proficiency in business development and deal closure, have a sound understanding of commercial leasing and real estate dynamics, feel comfortable interacting with CXOs and senior decision-makers, be adept at using MS Office tools, exhibit self-motivation, proactiveness, and a team-oriented attitude, and showcase the ability to handle multiple assignments independently. The ideal candidate for this position should have a minimum of 15 years of experience in a client-facing role, with a background in real estate, preferably in office leasing or commercial transactions. As the Reporting Manager for this role will be the City MD, you will be expected to hold a graduate degree. In sourcing candidates, it is crucial to focus on individuals from IPCs, with non-negotiable requirements including excellent communication skills, a stable career history, and a strong, client-facing personality. Preference will be given to local candidates from Delhi NCR, Gurgaon, who have prior experience in team leadership. Your success in this role will depend on your expertise in real estate, office leasing transactions, real estate dynamics, proficiency in MS Office, commercial real estate knowledge, client engagement capabilities, business development acumen, and strong communication skills.,

As a professional services firm affiliated with KPMG International Limited, KPMG India has been serving clients since its establishment in August 1993. Our team of professionals utilizes the global network of firms to stay updated on local laws, regulations, markets, and competition. With offices located in various cities across India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we are dedicated to offering services to national and international clients across different sectors. At KPMG India, we are committed to delivering rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our deep understanding of both global and local industries, as well as our extensive experience in the Indian business environment. We provide equal employment opportunities and foster an inclusive work environment where individuals can thrive and contribute to our shared success.,

Duties & Responsibilities The duties and responsibilities of the role will include, but are not limited to, the following:- Sell advertising solutions for Television to potential customers Prospect and sell Television Media. Learn and understand all the media businesses and the industry Prepare and present presentations to existing and potential clients. Be an efficient and organized time manager Provide high level of customer service & Act as a consultant to Advertising agencies and Clients. Create effective promotions Integrate yourself between departments within the company. Take initiative toward solving problems and recommending creative advertising Solutions To do requisite Call Ratios & Pitches Managing and updating accurate reporting on a weekly basis. Corporate etiquettes , Smart Grooming and Discipline as per Corporate Guidelines Ensure Proper Documentation and Collection with timely reminders to the clients, as per the collection process. Job Specifications 4-5 years of experience, Management graduates with experience in Television or Radio Air time Sales. Solutions selling. Familiarity with the business community in respective areas Courage, confidence, empathy, enthusiastic, detail oriented, professional, integrity, takes initiative, creative, organized, flexible, outgoing, personable, passionate.

Key Responsibilities Responsible for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of clients and prepare cash projection reports. To be responsible for daily activities, cash & trade reconciliation. Preparing Portfolio Valuations, investment compliance reports or other reporting, as required. To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and deliver service / reports to CPC/clients in accordance with requirement and timeline as agreed in Services Level Memorandum. To ensure proper and accurate calculation and posting of management fee, expenses, performance feeetc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum. Recording and disbursing dividends either by payment or re-investment. Calculating and disbursing payments of fees to the investment manager/advisor, custodian, administrator and other service providers as required. To ensure fund administration services fees are settled by the client on timely manner. Skills and Experience 3 to 5 years of relevant work experience in the following areas: 1. Good knowledge of fund administration services including fund valuationMutual / Hedge funds and offshore private funds; 2. Good attention to detail with high levels of accuracy; 3. Ability to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and clients requirements; 4. Strong communication, client servicing and problem solving skills; 5. Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients; 6. The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes

You will be joining Wepsol as a Client Services Representative in Thane Mumbai, in a full-time on-site role with the possibility of some work from home. Your primary responsibility will be to manage client interactions, ensuring customer satisfaction, providing exceptional customer service, and addressing finance-related queries. Your role will require strong communication skills to effectively resolve client concerns and maintain high levels of customer satisfaction. To excel in this position, you should possess client services and customer service skills, along with experience in handling finance-related queries. You will be expected to leverage your IT support, field support, and remote support experience to address client needs promptly and efficiently. Immediate availability for joining is preferred, along with excellent problem-solving abilities and keen attention to detail. While a bachelor's degree in Business, Finance, Communications, or a related field is preferred, prior experience in a client services role will be advantageous. Additionally, any background in the printer and copier industries will be given preference. Join us at Wepsol to play a vital role in enhancing workplace experiences and fostering growth through exceptional client services.,

The Deal Desk Analyst position at Domo involves collaborating with the global Sales, Client Services, and Sales Operations teams to maintain consistency in the quote to order process. Your primary responsibility will be to ensure accurate reflection of orders in the CRM system and their activation for downstream processes. This critical role guarantees the accuracy of downstream data used for reporting and analysis by various organizations. Additionally, you will be tasked with researching account contract documents to establish co-term agreements upon request from Sales, Client Services, and Sales Operations. To excel in this role, you must possess a keen eye for detail without losing sight of the bigger picture. Being a team player who prioritizes decisions beneficial to the company is essential. Previous experience in contracts and agreements, particularly in SaaS-based sales, is necessary. A solid understanding of CRM systems, opportunities, contracts, and sales processes is crucial, with prior exposure to CPQ systems and sales operations being advantageous. Ideally, you should hold a degree or have extensive experience in accounting, finance, business, or a related field. Key Responsibilities: - Review contracts to ensure accuracy and compliance. - Collaborate with end users on deal structures and validate new documents before signing. - Verify that contracts align with company policies before sending them to customers for signature. - Provide support to end users in the CPQ system to facilitate accurate order entry. - Review and activate orders in Salesforce. - Develop process documentation, including flowcharts and training materials. - Maintain a document library containing templates, FAQ sheets, process and procedure documents, and more. Location: Pune, Maharashtra, India India Benefits & Perks: - Medical insurance coverage - Maternity and paternity leave policies - Baby bucks: a cash allowance for every newborn or adopted child - Haute Mama: cash allowance for maternity wardrobe (for female employees) - 18 days of annual leave, 10 holidays, and 12 sick leaves - Sodexo Meal Pass - Health and Wellness Benefit - One-time Technology Benefit: cash allowance for a tablet or smartwatch purchase - Corporate National Pension Scheme - Employee Assistance Programme (EAP) - Marriage leave of up to 3 days - Bereavement leave of up to 5 days Domo is proud to be an equal opportunity employer.,

Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Candidate Attributes: Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuringcustomer delight through a need-sensitive client servicing team, and executing various marketinginitiatives. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existingpaid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services beingoffered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Bengaluru Should be fluent in Kanada Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

The position holder shall be responsible for creating Tele based channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivity to maximize sales numbers Creating multiple channel sales partners for sales of paid subscription packages via tele center, basis defined SOP's / SLA's / pricing models Ensuring team hiring at level of Center Manager for key locations as well as across all levels under Center Manager to ensure budgeted numbers Maintaining regular connects to ensure overcoming day-to-day challenges Due training & handholding of all stakeholders to ensure proper flow of product/process knowledge, week-on-week for all new joinee, as well as via monthly refreshers (including on new product development) Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity Responsible for evaluating Center Manager/Channel's performance with key metrics (# of Meetings per Day/ Hot Lead Conversion%, Leakage% etc.) on routine basis to ensure optimized productivity as well as ensuring minimum leakage Timely payout after due diligence Alignment as well as loop-back to product and data team to help improve on enables to improve quality, productivity and over-all process efficiency Prepare reports (Daily, Weekly, Monthly and Quarterly etc.) for different departments or Senior management. Knowledge & Skills: 1. Hands on experience in building & handling large team (50-100 Team Size) 2. Build Rapport with team via consultative sales approach 3. Strong listening, questioning and networking skills. 4. Report management / analysis / alignment skills Experience: 5- 7 years of Channel Sales experience in Key Industries like Telecom, BFSI, New Age Industries etc. with min 2+ year in managing decently large Tele sales teams. Educational Qualifications: Any graduation ,and MBA/PGDM

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuringcustomer delight through a need-sensitive client servicing team, and executing various marketinginitiatives. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services beingoffered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

Key Success factors for an Individual: Customer Champion at Heart Hunger to learn and grow Ability to build rapport with customers instantly Able to sell high value products to customers What the Role offers : The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Key Responsibilities : Achieve weekly, monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure Critical Skills of a Suitable Candidates : Application of sales techniques Good Verbal and written communication Ability to multi-task and work independently Should have a laptop and regular WiFi connectivity Educational Qualifications: Any graduation ,or Any PG

Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients

Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Maximize revenue by upselling other services and achievefortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in Management Job Code:

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Preferred candidate profile: Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Reports Management Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.