471 Client Services Jobs - Page 18

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services. Key Responsibilities: - Act as the first point of contact for clients post-onboarding - Assist the CSM team in understanding client requirements and priorities - Coordinate between internal teams and clients to ensure timely updates and follow-ups - Help track deliverables and ensure SLAs are met - Maintain clear communication records and update CRMs accordingly - Handle client feedback, concerns, and route them to appro...

1. Conduct research to identify new markets and client needs. 2. Actively sourcing new sales opportunities through cold-calling and emailing 3. Promote the company's services. 4. Arranging business development meetings with prospective clients 5. Attending conferences, meetings, and industry events. 6. Candidate must have laptop. 7. Candidate from Navi Mumbai preferred

Job Responsibilities: - Manage client portfolios and build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. - Conduct detailed analysis of data sets to provide intelligence and meaningful insights. - Plan and conduct periodic meetings with the clients, to ensure growth-oriented engagements. - Review client queries and concerns and take relevant actions and interventions to ensure seamless client experience. - Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. - Become an expert in [Product] and educate customers on the use a...

Designation: Client Account Manager. Experience: 2-5 years Job Purpose: - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. Job Description: - Client Relationship Management: Penetrating the given account & continuing to engage and spread awareness via regularly meeting the client with or without Superior and enhancing the engagement further. - Building and maintaining strong, long-lasting customer relationships. - Market Research: Collect Intelligence on the clients, their market, competitors & industry (project/report/escalations/minutes/meeting) to clients and manage client S...

Responsibilities:. Client management: - Act as the primary point of contact for corporate clients' HR and wellness teams. - Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs. - Employee engagement strategy. - Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees. - Coordinate with internal and external stakeholders/agencies to timely execute the planned activities. - Stick to budgets for all planned activities. - Campaign management and communication. - Get the communication designed from the Brand team as per the plans for employee awareness across mul...

Qualification: BSc/BCom/BTech + MBA from a recognized institute in India Industry: BFSI / Consulting Travel: Frequent travel across India Role Overview: - We are looking for a dynamic and entrepreneurial professional to drive business growth and client engagement. - The ideal candidate will be responsible for sales, client relationship management, pre-sales documentation, and market research. - The role demands frequent interaction with clients, identifying new business opportunities, and ensuring seamless coordination between clients and internal teams. Key Responsibilities: Client Relationship Management: - Develop and maintain strong, long-term relationships with existing and new clients....

Implementation Associate - Customer Success Passionate about 'customer obsession'? We live and breathe it! If you're a curious soul ready to roll up your sleeves and solve customer challenges, we have a treat for you! We're after hardworking, high-energy, and innovative folks who thrive on teaming with enterprise clients to crack those tough nuts. Join us and be part of a team dedicated to delivering outstanding customer experiences! Location - Bangalore/ Delhi NCR/ Mumbai Roles and Responsibilities: - Handling end-to-end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry. - Understanding of software architecture and configuration of the...

Job Summary : We are seeking a highly skilled and experienced Customer Support Manager to oversee our customer support operations. The ideal candidate will have strong knowledge of E-Invoice and E-Waybill processes and validations, as well as experience in managing a support team and achieving company SLAs. The Customer Support Manager will be responsible for handling client queries and scenarios, managing a team of support staff, and ensuring timely resolution of customer issues. Responsibilities : 1. Develop and maintain a thorough understanding of E-Invoice and E-Way bill processes and validations. 2. Handle and resolve client queries and scenarios effectively and efficiently. 3. Manage a...

Experience requirements : Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting Qualifications : - Bachelor's degree required; Master's degree preferred - Ability to work in an entrepreneurial environment - Study abroad and/or international living experience preferred - Good working knowledge of Microsoft Office, specifically Excel and database literacy - Independent worker: proactive and responsible, with the ability to learn rapidly and are comfortable with technology. - Familiarity with platforms like hubspot, dropbox, box, is preferable. Job description : The job requires: - Monitor leads on a daily basis. Update and maintain large database, develop a...

Job Brief : - We are looking for a Client Servicing Executive to join our team and help us provide an outstanding level of service to our clients. In this role, you will be responsible for building and maintaining relationships with our clients, providing them with information and support, and ensuring that their needs are met. If you have a passion for providing excellent customer service and are looking for a challenging and rewarding role, we want to hear from you! Client Servicing Executive Duties : - Coordinate all aspects of client servicing activities across all divisions - Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous,...

- Client Relationship Management : Building and maintaining strong relationships with clients, understanding their event objectives and requirements, and providing exceptional customer service throughout the event planning and execution process. - Needs Assessment and Consultation : Collaborating with clients to understand their event goals, budget, and desired outcomes. Conducting needs assessments to determine the scope of services required and providing expert advice and recommendations to meet those needs. - Event Planning and Coordination : Working closely with clients to plan and coordinate all aspects of the event, including venue selection, logistics, catering, audio-visual equipment...

- Candidates having exposure to the Cybersecurity industry will be preferred. - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained. - Understand client business issues, operating business rules, data and standard operating procedures - Incorporate process changes in response to evolving business needs Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks - Apply quality assuran...

JOB SUMMARY Working with Project Management Team to fully understand requirements and user experience/interface changes. Cleansing, preparing, analyzing and exploring the business strategies Working with the team to understand technical implementation of work items Expertise in Statistics and preparing reports and dashboards Tracking, reporting, and verifying data to ensure data accuracy. Ability to operate within a team environment, multitasking and prioritizing work across supported clients Follow written and verbal instructions from leads. Always focus on quality with continuous integration and deployment Provide daily and weekly status reporting. Other duties as assigned Daily Target bas...

Looking for a Performance Maangement Lead for the IMEA region! This role can be based in our Gurugram or Mumbai office. Job Overview We are looking for an exceptional individual to join the Performance Management Team for the India, Middle East, and Africa (IMEA) region. This is a highly demanding position in a fast-paced, professional services environment. The Performance Management Lead will be responsible to support and coordinate all performance management activities in IMEA for all client facing staff (Core Consulting Group (CCG), Affiliated Consulting Group (ACG), Specialists, Interns and Analysts). The Performance Management Lead will head the IMEA Performance Management Team and will...

Business Manager | Tele Annual and Servicing This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Experience Range: 3 - 5 years Educational Qualifications: B.Tech/B.E ,and MBA/PGDM Job Responsibilities: The position holder will be managing a team of 3-4 TL's including 20-30 individuals Build and manage productive, professional relationships with clients Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training n...

1) Develop and implement a strategic sales plan to target corporate clients , HORECA clients and FMCG Clients and increase tea sales. 2) Identify and engage with key decision-makers in corporate organizations, HORECA clients and FMCG Clients to understand their tea requirements and build strong relationships. 3) Provide regular reports on sales activities, pipeline, and market insights to management. 4) Attend industry conferences and networking events to expand the corporate client base.

1. Conduct research to identify new markets and client needs. 2. Actively sourcing new sales opportunities through cold-calling and emailing 3. Promote the company's services. 4. Arranging business development meetings with prospective clients 5. Attending conferences, meetings, and industry events. 6. Candidate must have laptop. 7. Candidate from Navi Mumbai preferred

1. Conduct research to identify new markets and client needs. 2. Actively sourcing new sales opportunities through cold-calling and emailing 3. Promote the company's services. 4. Arranging business development meetings with prospective clients 5. Attending conferences, meetings, and industry events. 6. Candidate must have laptop. 7. Candidate from Navi Mumbai preferred

One should have keen interest in franchise ecosystem and high aptitude in brands & business services. Its a core team position. Your Playground : - Lead & execute the overall strategy, corporate development and venture growth. - Manage and cultivate substantial and influential relationships with brands and investors. - Sets and drives key business initiatives across the company. - Assignments will include a mix of various activities to be completed within specified timelines. - Be a visionary with a demonstrated ability to envision the end solution and architect the actions necessary achieve that solution. - As a member of the core team you will participate in most of the decisions and expec...

Should have exp in (MEAN) couple of them like Angular & Node. People manager’s role who will guide team technical & does the performance mngt. And manage a decent team size of 20+ which include QA & Development - who is aware Agile, R&D process Required Candidate profile He/she must have exp in coding & willing to do the code review. Must have good communication skill (this will be a customer facing role, deals with international customers)

Should have exp in (MEAN) couple of them like Angular & Node. People manager’s role who will guide team technical & does the performance mngt. And manage a decent team size of 20+ which include QA & Development - who is aware Agile, R&D process Required Candidate profile He/she must have exp in coding & willing to do the code review. Must have good communication skill (this will be a customer facing role, deals with international customers)

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

One should have keen interest in franchise ecosystem and high aptitude in brands & business services. Its a core team position. Your Playground : - Lead & execute the overall strategy, corporate development and venture growth. - Manage and cultivate substantial and influential relationships with brands and investors. - Sets and drives key business initiatives across the company. - Assignments will include a mix of various activities to be completed within specified timelines. - Be a visionary with a demonstrated ability to envision the end solution and architect the actions necessary achieve that solution. - As a member of the core team you will participate in most of the decisions and expec...

One should have keen interest in franchise ecosystem and high aptitude in brands & business services. Its a core team position. Your Playground : - Lead & execute the overall strategy, corporate development and venture growth. - Manage and cultivate substantial and influential relationships with brands and investors. - Sets and drives key business initiatives across the company. - Assignments will include a mix of various activities to be completed within specified timelines. - Be a visionary with a demonstrated ability to envision the end solution and architect the actions necessary achieve that solution. - As a member of the core team you will participate in most of the decisions and expec...

- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client - Develop open and effective channels of communication with each client that can be employed by other departments as well - Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction - Encourage revenue growth by inspiring clients to purchase accessories and additional services - Become the reliable point of contact for each customer that is required to establish a strong business relationship