471 Client Services Jobs - Page 17

Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Educational Qualifications: Any graduation ,or MBA/PGDM in Marketing Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with c...

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to cl...

Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Skills Required: Client Services , B2B , Customer Service Candidate Attributes: Application of sales techniques Active listen...

Trade Settlements Specialist We're hiring a Trade Settlements Specialist to join our APAC Cash PB Settlements team. This role is crucial for ensuring the timely and accurate settlement of Equities and Bonds trades for our IPB and USPB clients trading in APAC markets. Your contribution will directly impact the efficiency and control of our trade lifecycle. Role & Responsibilities Direct Responsibilities Pre-matching of trades on VD-1 (Value Date minus one). Perform Value Date matching & Settlement of Trades . Actively manage Fails Management to ensure timely resolution of unsettled trades. Liaise extensively with brokers, custodians, the trading desk, Client Services Team, Trade Support, Refe...

Business Development Executive Responsibilities Familiarize yourself with all the services offered by our company. Procuring new clients through direct contact, word-of-mouth, and Lead Generation Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades in services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that...

Essential functions Identify and nurture new opportunities by closely collaborating with key decision makers from the client teams. Proactively spot areas beyond current engagement where Grid Dynamics services are relevant, work collaboratively with Delivery and CTO teams to make meaningful and timely proposals to client teams Maintain a close relationship with key client sponsors at senior management level to be able to discuss their key business challenges and be able to engage on solutions in a timely manner - be a trusted partner. Map the client organization effectively to be able to expand Grid Dynamics services across the organization Conduct regular reviews with client stakeholders as...

Job Summary The candidate should be well versed with Trades processing, Reference data management, Security Setups, Security Pricing, & Corporate action events. He/She must be a dynamic personality with ability to work in a challenging environment and delivering as per business requirements. He/she should be able to manage deliverables accurately and as per the agreed timelines. The candidate should be tactical in dealing with day to day issues wherever required. The candidate must have good communication skills and should be competitive to connect with stakeholders across the globe. He/she should be a team player, a self-starter and self-motivated individual. Job Responsibilities: Processin...

POSITION TITLE: Global - Order Manager Bangalore - Account Coordinator / Sr Account Coordinator/ Account Specialist - CS, Order Management ABOUT THE ROLE : As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests. This role will report to the Order Manager, Lead / Team Lead. PRIMARY RESPONSIBILITIES: Responsible for complex orders from entry to completion, ensuring accuracy and timeliness throughout the process. This includes data entry, tracking due dates, assessing asse...

About your new role - As a Customer Success Manager, you would be the single point of contact between the Key Clients and the internal teams. - Client Relationship Building - The Customer Success Manager would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts. - Scaling/Upselling Key Accounts - Identifying upselling opportunities across the key existing clients and expanding relationship with them by continuously proposing new solutions and ensuring that revenue enhancement is achieved in line with the company's objectives. - Collaborate with the Account Managers to discover opportunities of optimizatio...

Reporting to the ISPL Head of DEC Process & Control this role is in charge of the Control framework, definition and oversight of the local processes. Acting as a key SME for DEC and LD OPS in India, the incumbent will have to ensure that a robust, efficient and compliant processes are in place across all functional domains and aligned with other regions. Responsibilities Direct Responsibilities The role is critical and highly visible within DEC Operations, covering 3 main areas for India : 1. Platform monitoring and coordination: Monitor and analyze KPIs and metrics to identify deviations / risks Structure India Ops daily calls (Ops teams Mgt) covering main Ops risk topics, main productions ...

RTM-Client Service Officer acts as a single point of contact for managing all Deutsche Bank custody Clients for the Security Services (SES) business. The scope of the role includes Settlements, Corporate Actions, Income, Reporting, Tax, and Account administration across the EMEA region. Your key responsibilities Provide support to clients on all day-to-day service, transactional, and client management-related queries, applying the highest standards, primarily for Securities Services clients across regions. Support with account opening, maintenance, and closure for various regions in EMEA. Ensure smooth onboarding and offboarding of clients. Prepare and review Newsflash communication to all c...

Position Purpose Primary responsibilities of the team includes: Monitoring Corporate Actions in all reliefs and identification of eligible global positions Follow-up of events announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems Managing the election process for voluntary events by interacting with other internal support functions, compiling aggregated instruction to be sent to agents/custodians and ensure good receipt. Strict follow-up of the expected proceeds/results at payment date, and follow-up controls in regards to theoretical bookings and forecast assumptions that may leave ...

Position Purpose Manage the relationship of a portfolio of Corporate Banking clients across the APAC region, and acting as the clients entry point into the Bank, including the day-to-day account management Responsibilities Provide high-quality and professional services to a portfolio of Corporate Banking clients Be the first point-of-contact for clients and direct them to the relevant support teams (Client Services, Cash Management, Due Diligence etc.) Manage and support clients on matters related to Onboarding, Due Diligence, Know-Your-Customer, New Account Openings, credit and all banking requirements of clients Provide process and operations support to onshore MNC Relationship Managers Su...

The Role: Understanding corporate and legal compliances as per jurisdiction in which client companies are located Handling compliances and documentation under the applicable anti-money laundering regulations Handling compliance related to Board Meetings of overseas client companies including scheduling, preparing agenda, compiling board packs, and circulating to directors Managing compliances for annual meetings of overseas client companies Attending Board Meetings and drafting board resolutions and minutes, ensuring approvals and signatures Updating regulatory documents like statutory registers, returns, licenses, certificates, and insurance, including form submissions Assisting the team in...

The Impact: This role will be critical in elevating Platts visibility in the global, agriculture & food and fertilizers markets, driving market research and development in the region, and supporting engagement efforts. This role will contribute to the increasing demand for internal and external engagements amid growth in the space. Whats in it for you: Cross departmental visibility (commercial, marketing, client services, MRTS, eWindow, content and product) Meetings and presentations to middle, senior and C-suite managers of major metals companies and trading houses across the globe Meetings and presentations to government officials Representing MRTS/Platts metals team formally with industry...

Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assignedset of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up&time bound closures. Daily 08-10 meaningful telephone/video calls with client. Experience Range: 3 - 7 years Educational Qualifications: Any graduation ,and MBA...

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to cl...

ASSET MANAGEMENT Bringing together traditional and alternative investments, we provide clients around the world with a dedicated partnership and focus on long-term performance. As the firm s primary investment area, we provide investment and advisory services for some of the world s leading pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals, for which we oversee more than $2 trillion in assets under supervision. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. We are: Investors , spanning traditi...

The position available is with the Prime Brokerage Clearing Operations team. The reporting line is to a Team Manager as first line management, with further supervision by the Vice President. Key stakeholders and interactions will be with GS Trading and Sales Desks, Client Services Group, Engineering and Operations Teams, Credit, Legal, Compliance and external counterparties. The following tasks give an overview of what is required day to day: Developing and maintaining strong relationships with all stakeholders - Business, Engineering, Operations and Credit. Actively engage, partner and drive changes, provide excellent service and support Delivering transactions in agreed timeframes, as per ...

BUSINESS UNIT OVERVIEW Client Regulatory Outreach- Responsible for responding to customer inquiries and resolving problems. Acts as a liaison between institutional sales/traders, clearance/settlement operations and customers. JOB SUMMARY AND RESPONSBILITIES Help the firm navigate through regulatory & business driven change by partnering with multiple divisions including Global Markets, Legal, Compliance and Operations to develop the most effective strategy to help clients navigate the demands of new regulations. Face off to senior stakeholders across the firm and engage with external vendors as you develop and drive each regulation s outreach strategy. Develop a comprehensive understanding o...

About your new role - As a Customer Success Manager, you would be the single point of contact between the Key Clients and the internal teams. - Client Relationship Building - The Customer Success Manager would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts. - Scaling/Upselling Key Accounts - Identifying upselling opportunities across the key existing clients and expanding relationship with them by continuously proposing new solutions and ensuring that revenue enhancement is achieved in line with the company's objectives. - Collaborate with the Account Managers to discover opportunities of optimizatio...

Campaign Manager Primary Job Responsibilities: The Campaign Manager will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement! Role/Responsibilities: Gathering campaign requirements, timelines and finalizing briefing Coordinate with cross fun...

Primary Job Responsibilities: The Team Lead Campaign Operations will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). The team lead campaign Operations will also be responsible for assisting Sr Team Lead Campaign Operations responsibilities as well as be backup for him or her, identify efficiencies within production process assisting with resource planning, lead team meetings, first point of escalation path, and managing cross training across the production team. This is a role to work in a fast-paced technology supp...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee - Broker Technical Support Team In this role, you will be responsible for Provide expert advice ...

Designation: Client Account Manager. Experience: 2-5 years Job Location: Noida, Sector 3 Job Purpose: - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. Job Description: - Client Relationship Management: Penetrating the given account & continuing to engage and spread awareness via regularly meeting the client with or without Superior and enhancing the engagement further. - Building and maintaining strong, long-lasting customer relationships. - Market Research: Collect Intelligence on the clients, their market, competitors & industry (project/report/escalations/minutes/meeting) ...