Client Service Delivery Manager- Vice President Chase- Candidate Experience page

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a candidate for the role, your primary responsibilities will include leading efforts to enhance client service and onboarding by understanding ongoing initiatives. You will be tasked with identifying client needs and pain points to define optimal delivery models, as well as owning regional efforts to enhance CSAT through analysis and improvement initiatives. Additionally, you will be responsible for building and maintaining a roadmap and delivery schedule for regional delivery, refining roles, and building training curriculum. Collaboration across teams to align priorities, drive process improvements, and ensure regional readiness will also be a key part of your role. You will streamline ...

Posted 3 months ago

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Client Service Delivery Manager- Vice President JPMC Candidate Experience page

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a leader in enhancing client service and onboarding, you will play a crucial role in understanding ongoing initiatives and identifying client needs and pain points to define optimal delivery models. Your responsibilities will include owning regional efforts to improve customer satisfaction through analysis and improvement initiatives. You will be tasked with developing and maintaining a roadmap and delivery schedule for regional delivery, refining roles, and building training curriculum. Collaboration across teams to align priorities, drive process improvements, and ensure regional readiness will be essential. Additionally, you will streamline and develop templates for client communicatio...

Posted 3 months ago

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