Client Service Representative (Night Shift)

1 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Accept international customer calls in a high volume environment.

Manage Help Desk tickets in a timely manner

Respond to customer issues via phone, email and computer chat

Provide customer assistance

Ability to work under high pressure environment

Run diagnostics to resolve customer reported issues

Escalate issues to the next Tier with next level of difficulty

Install, make changes and repair computer hardware and software.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Experience:

  • Client Service: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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