Client Service Executives

Our ideal candidate should have 5 to 6 years of experience as Client Service.

Job Description:

• Able to handle all client inquiries, concerns, and complaints in a professional manner.
• Communicate with clients effectively via phone calls, emails, and in person
• Meet clients for briefings and present proposals to clients for approval
• Build and maintain long-lasting business relationships with clients
• Brief and follow up with internal teams for job delivery as per time lines committed
• Keep a track on competition activities
• Connect an agency's creative efforts with advertisers’ needs, from leading a first meeting on a new account to researching media outlets for a campaign
• Research clients' products, services, plans, competitors and target market
• Ensure that projects are completed on time and within budget. Long hours are common, and advertising staff are expected to work flexibly to meet project deadlines
• Meeting clients to discuss strategy and report on progress
• Responding to clients' requests as they arise
• Keeping records and handling invoices
• Updating status reports for clients, receiving creative changes from clients, relaying those changes to the creative studio
• Daily responsibilities involve maintaining and growing client relationships, and managing client expectations

Job Requirements:

• Minimum of 5-6 years of work experience (full time) in an advertising agency-Mandatory
• Collaborate with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible
• Research clients' products, services, plans, competitors and target markets
• Build and maintain long-lasting business relationships with clients
• Brief and follow up with internal teams for job delivery as per time lines committed
• Keep a track on competition activities
• Conduct market research and data to find out needed gaps in the product
• Excellent command over English, written and spoken

Job Type: Full-time

Pay: ₹200,000.00 - ₹700,000.00 per year

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• advertising: 1 year (Required)

Work Location: In person

Application Deadline: 13/11/2023
Expected Start Date: 15/08/2025