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2.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
job requisition idR009622 AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title ServiceNow Developer Location: Hyderabad, India Employment type Full time, regular, hybrid work arrangements Benefits Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support The job AVEVA is expanding the applications team focussed in ServiceNow platform. As a ServiceNow developer, you will be responsible for development & maintenance of AVEVAs ServiceNow platform, which supports IT service management to automate business processes. Additionally, you will be analysing existing ServiceNow modules, integrations and formulate logic for additional stability to add new integrations & modules. Devise logical procedures, prepare flowcharts, performs coding & test/debug programs. Provide input for documentation of new or existing needs. Contribute to the decisions on policies, procedures, expansion strategies and product evaluations. Key responsibilities Develop and maintain ServiceNow application & integrations. Work closely with business analysts, developers & stakeholders to design and implement solutions that meet the needs of the organization. Write efficient & high-quality code which is scalable & maintainable. Develop and maintain technical documentation for ServiceNow applications and integrations. Create go-to-market proof-of-concept applications on the ServiceNow platform. Create unique service portal pages and widgets to aid the business organization. Ensure that ServiceNow applications are stable, scalable & secure. Troubleshoot & debug issues in ServiceNow applications and integrations. Stay up-to-date with the latest ServiceNow technologies and trends. Qualifications: Minimum 2+ years of experience as a ServiceNow developer. Minimum 1+ years of experience in end-to-end ITSM/HR Project implementations. Essential requirements & skills: Extensive knowledge of JavaScript. Knowledge of CMDB Implementation. Familiarity with UI, SQL, HTML and CSS. Knowledge of XML and structural programming concepts. Experience using the ServiceNow platform. Knowledge of ITIL processes. Advanced problem-solving ability. Hands on in Glide Scripting, Java Script, HTML, CSS,XML, AJAX & Angular JS. Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs. A fundamental understanding of ITSM, ITIL or CMDB. Should be a ServiceNow Certified Consultant i.e., CSA, CIS-ITSM. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Excellent communication & presentation skills. India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process
Posted 2 weeks ago
5.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
We are hiring a Senior ServiceNow Developer (CSM) for our prestigious client T-Mobile , to be based in Bangalore . The ideal candidate will have deep expertise in ServiceNow, with a strong focus on Customer Service Management (CSM) module, along with hands-on development and integration experience. The role demands a highly skilled and independent professional who thrives in a collaborative, Agile environment. Key Responsibilities: Develop, administer, and configure the ServiceNow CSM module including customizations and portal enhancements Lead the implementation and customization of Service Portal , widgets, UI scripts, macros, and client-side scripting Design and build advanced ServiceNow solutions , workflows, and automation using Flow Designer Integrate ServiceNow with third-party platforms using REST/SOAP APIs , Data Sources, and Import Sets Develop business rules, ACLs, client scripts, catalog forms, and UI policies Collaborate with cross-functional teams to translate business needs into scalable ServiceNow solutions Ensure adherence to coding standards, best practices, and quality guidelines Create and maintain technical documentation and participate in Agile ceremonies Technical Skills Required: Minimum 5 years of ServiceNow development experience; 3+ years specifically in CSM Strong knowledge of JavaScript, HTML, CSS, AngularJS Expertise in REST API integrations Proficient in building and customizing ServiceNow Service Portal Experience in Flow Designer , automation flows, and integrations Deep understanding of CSM processes, use cases, and configurations Familiar with ServiceNow security model including ACLs and roles Mandatory Skill: Customer Service Management (CSM) Module in ServiceNow Additional Requirements: Excellent communication skills Strong problem-solving and debugging capabilities Team player with the ability to work independently and under minimal supervision
Posted 2 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Location Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow - Strong understanding of IT operations management processes - Experience in designing and configuring applications - Knowledge of IT service management principles - Hands-on experience in leading application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Bengaluru office - A 15 years full-time education is required Location- Pan India Email- maya@mounttalent.com
Posted 2 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
WIPRO _Walk in Drive _ 14th June 25_ ServiceNow Developer _ Bangalore ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - WIPRO Bangalore Qualifications : - Experience : 5 -15 Years Notice Period : Immediate - 30 Days Only Location : Bangalore Mandatory Skills: - ServiceNow Development with any module like (ITSM ,FSM, CSM, HRSD) Integration using (REST OR SOAP) Scripting Business Rules Client Scripts Interested Candidates , please drop an CV to yenumula.ramireddy@wipro.com NOTE : Candidates who have applied within the last six months are not eligible to reapply for this position. Please note that this opportunity is strictly for Face to Face interview only; Virtual interviews will not be conducted.
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are currently seeking a ServiceNow ITSM Application Developer with Change Management to join our team in bangalore, Karntaka (IN-KA), India (IN). We are seeking a skilled and experienced ServiceNow ITSM Application Developer with a strong background in Change Management . The ideal candidate will have over 5 years of hands-on development experience with the ServiceNow platform, particularly within ITSM modules, and a deep understanding of ITIL practices. You will be responsible for designing, developing, configuring, and supporting the ServiceNow platform with a focus on Change Management workflows and integrations. 1. Key Responsibilities Develop, configure, and customize ServiceNow ITSM applications, with an emphasis on Change Management. Collaborate with stakeholders to gather requirements and design scalable solutions on the ServiceNow platform. Implement and maintain workflows, business rules, UI policies, client scripts, and integrations using REST/SOAP APIs. Optimize existing Change Management processes and support continual service improvement initiatives. Ensure platform compliance with best practices, security standards, and ITIL framework. Troubleshoot and resolve technical issues in ServiceNow applications. Perform regular system updates and coordinate platform upgrades. Create and maintain technical documentation and user guides. Provide knowledge transfer and training to internal teams. 2. Required Skills & Qualifications Bachelor"s degree in Computer Science, Information Technology, or a related field. 5+ years of experience as a ServiceNow Developer with hands-on development in ITSM modules. In-depth experience with Change Management , including CAB meetings, blackout windows, risk calculations, and change approval policies. Proficiency in JavaScript, GlideScript, HTML/CSS, and ServiceNow APIs. Strong understanding of the ServiceNow data model, including CMDB and relationships with ITSM processes. Experience in integrating ServiceNow with third-party tools and systems. ITIL v3/v4 certification is a strong plus. ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist certification preferred. Strong problem-solving, communication, and interpersonal skills. 3. Preferred Skills: Experience with Agile and Scrum development methodologies. Knowledge of ServiceNow Performance Analytics, Flow Designer, and IntegrationHub. Exposure to other ServiceNow modules like Incident, Problem, Asset, and Configuration Management. Clear written and oral communication Ability to work independently and in a complex group network Strong interpersonal skills. 4. Preferred time WORK TIMINGS2 AM PST - 11 AM PST (Mar- Nov2:30 PM IST- 11:30 PM IST), (Nov-Mar3:30 PM IST - 12:30 AM IST)
Posted 2 weeks ago
8.0 - 13.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Req ID: 325096 We are currently seeking a ServiceNow Senior Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Platform Solution Consultant - ServiceNow Experience Level: 8+ years in ServiceNow development and consulting Domain ExpertiseITSM, ITOM, ITAM, Integrations, Flow Designer, Service Graph Connector, Advanced Scripting Role Overview: We are seeking a highly skilled ServiceNow Platform Solution Consultant with strong technical expertise in ServiceNow development, configuration, and solutioning. The ideal candidate will have extensive experience in ITSM, ITOM, ITAM, and advanced platform capabilities, including integrations, Flow Designer, Service Graph Connector, and scripting. You will be responsible for designing and implementing robust ServiceNow solutions, ensuring scalability, performance, and adherence to best practices. Key Responsibilities: ServiceNow Platform Expertise: -Design, develop, configure, and customize ServiceNow applications and modules, ensuring optimal performance and usability. -Implement ITSM, ITOM, and ITAM processes in ServiceNow, ensuring alignment with business needs. -Develop and enhance platform capabilities through client scripts, business rules, script includes, UI policies, and UI actions. -Deploy and configure Discovery, Service Mapping, Event Management, Cloud Management, and CMDB for ITOM solutions. -Implement Asset Management (HAM/SAM), License Management, and Lifecycle Management within ITAM. -Optimize CMDB health using best practices for data integrity, normalization, and reconciliation. -Develop and manage integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, Service Graph Connector, and MID Server. -Automate workflows using Flow Designer, Workflow Editor, and Orchestration. -Implement Secure integrations with third-party applications, including monitoring tools, cloud platforms (AWS, Azure, GCP), and enterprise applications (SAP, Workday, etc.). -Implement advanced scripting solutions using JavaScript, GlideScript, and AngularJS. -Develop custom applications, UI components, and portal widgets using ServiceNow"™s UI Builder and UI policies. -Optimize instance performance and troubleshoot complex issues related to scripts and configurations. ServiceNow Platform Governance & Best Practices: -Ensure platform governance by following coding standards, security policies, and instance performance best practices. -Conduct periodic instance health checks, upgrades, and performance tuning. -Implement ACLs, data security, and role-based access controls (RBAC). Preferred Qualifications: -ServiceNow CSA (Certified System Administrator) is required. -ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or ITAM is a plus. -Experience with ServiceNow ATF (Automated Test Framework) and DevOps integrations. -Knowledge of Agile methodologies and ITIL best practices.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role RoleServiceNow developer and administrator About The Role Looking for 6+ Years of exp in Service Now The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow in a controlled and predictive manner. The general scope of the work for this position is as follows: Understands technical and functional design requirements for ServiceNow Understands the workflow engines Creates workflow and web prototypes for client engagements Designs, codes, and tests technical solutions for ServiceNow implementations Uses Mid server, webservices, email and other relevant technology to integrate tools with ServiceNow. Administer and troubleshoot the deployed instance of ServiceNow. Qualifications 1. Education in IT is preferred 2. The candidate should be trained in ITILv4 foundation certified 3. Service-now trained with prior experience in implementation/support of ServiceNow. 4. Should have 5+ years of experience managing ServiceNow 5. Experience with JavaScript, XML and XSL stylesheets 6. Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, emails. 7. Will to work in a collaborative manner with clients and team, abiding to critical timelines and deliverables
Posted 2 weeks ago
10.0 - 20.0 years
10 - 20 Lacs
Bhilai
Work from Office
Title: Senior ServiceNow Developer Exp: 8-15yrs Location: Should be local to Bhilai, Chhattisgarh. As a Senior ServiceNow Developer, you'll be at the forefront of our ServiceNow initiatives. This includes: Designing, developing, and implementing robust ServiceNow solutions across various modules like ITSM, ITOM, HRSD, CSM, and custom applications, always keeping best practices in mind. Leading and mentoring our junior and mid-level ServiceNow developers in Bhilai. You'll provide invaluable guidance, conduct code reviews, and offer technical support to truly elevate their skills and get them interview-ready. Conducting training sessions and workshops for the Bhilai team, covering everything from specific ServiceNow modules to development methodologies and troubleshooting techniques. Collaborating closely with stakeholders to grasp business needs and translate them into effective ServiceNow solutions. Integrating ServiceNow with other platforms using various methods (REST, SOAP, Integrations Hub, you name it!). Creating and maintaining comprehensive technical documentation for all your ServiceNow implementations. Participating in the full software development lifecycle from gathering requirements to design, development, testing, deployment, and post-implementation support. Troubleshooting and resolving complex technical issues within ServiceNow instances, applications, and integrations. Staying ahead of the curve with the latest ServiceNow features and trends to continuously recommend improvements. Contributing to the ongoing refinement of our development processes and standards. We're looking for someone with a strong blend of technical prowess and a passion for mentorship. Here’s what we need: A Bachelor's degree in Computer Science, IT, or a related field. ServiceNow Certified Application Developer (CAD) certification is non-negotiable. ServiceNow Certified System Administrator (CSA) certification is highly preferred. A minimum of 5+ years of hands-on experience as a ServiceNow Developer. Proven experience developing and implementing solutions across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps). Strong command of JavaScript, HTML, CSS, AngularJS, and GlideScript. Extensive experience with ServiceNow development best practices, including scripting, workflow configuration, UI policies, client scripts, business rules, ACLs, and transform maps. Demonstrated experience with ServiceNow integrations (REST API, SOAP, JDBC, etc.). Excellent understanding of the ServiceNow platform architecture and data model. Solid grasp of ITIL principles and their application within ServiceNow. Exceptional problem-solving and analytical skills. Strong communication, interpersonal, and presentation skills. The ability to work independently and as part of a team, with a genuine commitment to mentoring and sharing your knowledge.
Posted 2 weeks ago
10.0 - 12.0 years
6 - 9 Lacs
Chennai, Bengaluru
Work from Office
Extract data from source system using Data Factory pipelines Massaging and Cleansing the data Transform data based on business rules Expose the data for reporting needs and exchange data with downstream applications. Standardize the various integration flows (e.g decom ALDML Init integration, simplify ALDML Delta integration).
Posted 2 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Coimbatore
Work from Office
Assist in creating and managing ad campaigns. QA CRM list data such as de-duplicating, cross-referencing against other data sources and marketing automation workflows. Proactively communicate and collaborate with internal team members.
Posted 2 weeks ago
4.0 - 8.0 years
12 - 19 Lacs
Bengaluru
Work from Office
ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - Qualifications : - Experience : 8-12 yrs Notice Period : Immediate - 30 Days Only Location : PAN india
Posted 2 weeks ago
4.0 - 9.0 years
15 - 25 Lacs
Bengaluru
Hybrid
Hi, We are in receipt of your application for ServiceNow Senior developer _Bengaluru in Hybrid mode. Please share your updated resume and below checklist attached for a wonderful opportunity. Are you interested in working in a challenging and dynamic multi-cloud and multi customer environment that offers opportunities for professional growth and new responsibilities by helping clients drive alignment with their business, advising through critical and complex issues, while allowing you to develop personally and professionally? Then consider a career at Resolve Tech Solutions. We are looking for someone who can add value to our existing processes and methodology. Someone who can hit the ground running from day one. You should be good with Customer communication and working on various initiatives at the same time. As a senior resource we expect you to be good at development. Job Description: As a ServiceNow professional at RTS, you will play a key role in the design, development, and administration of our ServiceNow platform. You will collaborate with cross-functional teams to implement and enhance ServiceNow solutions that streamline business processes, improve user experience, and drive overall productivity. SPECIFIC RESPONSIBILITIES We are seeking ServiceNow profiles with the below JD for immediate joining. 4-10 years exposure and strong ServiceNow Development skills in: Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes. Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization. Designing and development of Integration with internal and external systems using Out of the box and custom implementations using REST, JavaScript, and Glide Ajax. Leading efforts on CMDB, Hardware and Software Asset Management implementations. Custom app development on ServiceNow platform by identifying and translating requirements for IT and business needs. 4+ yrs experience with ServiceNow in ITSM / Integrations/ ITAM / ITOM. Designed, developed, and implemented several integrations (OOB and custom using REST) Supported Hardware Asset Management, Software Asset Management implementations. Experience with bulk updates using ServiceNow scripting skills (RestAPI, Javascript) Scripting and implementing automations and self-service to streamline efficiency. Technical Skills in ServiceNow Development & Administration, such as ServiceNow administration, scripting and workflows. Experience with ServiceNow REST/SOAP APIs and data imports. Certifications (preferred): ServiceNow Certified Application Developer (CAD). ServiceNow Flow Designer Micro Certification Candidate details required as below :- Name of the Candidate Phone Number Email Address Linkedin Profile Link Current Location/Work location: Bangalore Willing to relocate to Bangalore? Shift Timings: Are you willing to work in Shifts (CST time Zone (USA)? Current Company Current Title Last Working Date at Current Job? Reason for leaving Do you have other offers in the pipeline? Current Salary Expected Salary Notice Period from Date of Offer Availability from Date of Offer Bachelors/Year of Completion/Location Masters/Year of Completion/Location List your Certifications Photo ID (Proof Received) Mention your Interview Availability timings for the next 3 business days Skills Mention the No. of years of experience in this skill Total No. of years of Experience
Posted 2 weeks ago
5.0 - 10.0 years
5 - 15 Lacs
Chennai, Bengaluru, Delhi / NCR
Work from Office
ServiceNow Developer with any combination of modules is fine. HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice
Posted 2 weeks ago
5.0 - 8.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Designing and coding: Creating and modifying ServiceNow catalogs, workflows, forms, lists, and business rules Testing: Producing and running test cases, and performing impact analysis and testing for platform upgrades and patching Documenting: Documenting code and application functionality Leading: Leading a team of ServiceNow developers Administering: Overseeing the day-to-day administration of the ServiceNow platform
Posted 2 weeks ago
10.0 - 12.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Job Information Job Opening ID ZR_1662_JOB Date Opened 17/12/2022 Industry Technology Job Type Work Experience 10-12 years Job Title Pyspark Lead City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 LocationBangalore, Chennai Extract data from source system using Data Factory pipelines Massaging and Cleansing the data Transform data based on business rules Expose the data for reporting needs and exchange data with downstream applications. Standardize the various integration flows (e.g decom ALDML Init integration, simplify ALDML Delta integration). check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 2 weeks ago
0.0 - 2.0 years
2 - 6 Lacs
Coimbatore
Work from Office
Job Information Job Opening ID ZR_2005_JOB Date Opened 18/07/2023 Industry Technology Job Type Work Experience 0-2 years Job Title Digital Marketing City Coimbatore Province Tamil Nadu Country India Postal Code 641038 Number of Positions 2 Assist in creating and managing ad campaigns. QA CRM list data such as de-duplicating, cross-referencing against other data sources and marketing automation workflows. Proactively communicate and collaborate with internal team members. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 2 weeks ago
5.0 - 10.0 years
15 - 25 Lacs
Hyderabad
Work from Office
ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - Qualifications : - Experience : 8-12 yrs Notice Period : Immediate - 30 Days Only Location : PAN india
Posted 3 weeks ago
4.0 - 9.0 years
20 - 35 Lacs
Noida, Pune, Bengaluru
Hybrid
About the Organisation: Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very selects industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforges proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 25 delivery centers across nine countries. Website : https://www.coforge.com/ Experience : 4+ Years Notice Period : Need Immediate 60 Days Max Location : Gr Noida/Bangalore/Pune/Hyderabad Mandate Skills : ServiceNow, ITSM, UI Policies, UI Actions, Client Scripts, WorkFlow, Flow Designer, Integration Job Summary and Responsibilities Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process Qualifications: Bachelors degree in Engineering, Computer Science, or related branch 4+ years overall work experience with 3+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, Case ,Agent Workspace ServiceNow Developer Certifications preferably CSA, CAD ITIL v4 certification Strong verbal and written communication skills , proven technical leadership.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
ServiceNow Developer – Asset Management What you will do As a ServiceNow Administrator - Asset Management, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently tracked and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more complex technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in monitoring IT asset lifecycle management, ensuring assets are properly recorded, utilized, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Preferred Qualifications: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that track key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements):Second Shift:2:00pm – 10:00pm IST; Third Shift:10:00 pm – 7:00 am IST. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com
Posted 3 weeks ago
4.0 - 9.0 years
5 - 10 Lacs
Hyderabad
Work from Office
As a ServiceNow Developer Asset Management, you will be responsible for designing, developing, and maintaining ServiceNow applications and solutions to meet business needs. You will ensure the availability and performance of critical systems and applications, working closely with product managers, designers, and other engineers to create high-quality, scalable self-service and service management solutions. The scope of work includes ServiceNow modules such as IT Operations Management (ITOM), including Cloud Discovery, Optimization, and Governance, as well as IT Asset Management (ITAM). Additionally, you will contribute to automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic Develop and maintain data integrations between ServiceNow and other systems Build system integrations and automate processes to improve system efficiency Design and manage ServiceNow mobile applications for supported products Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions Participate in design reviews, requirements gathering, and development of features to support business automation initiatives Conduct code reviews to ensure adherence to best practices and quality standards Maintain detailed documentation of software designs, development processes, and system architecture Monitor system health and performance, taking proactive steps to address potential issues Stay updated with the latest trends and advancements in ServiceNow and related technologies Basic Qualifications: Doctorate Degree OR Masters degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelors degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field Must-Have Skills: ServiceNow Expertise : Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needs. Scripting & Integration : Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systems. CMDB & Discovery : Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration items. Troubleshooting & Optimization : Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrations. Preferred Qualifications: Cloud & Infrastructure Knowledge : Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNow. Automation & Orchestration : Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflows. Data Governance & Reporting : Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performance. Performance Analytics : Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operations. Professional Certifications: ServiceNow Certified System Administrator (Mandatory) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm 10:00pm IST; Third Shift: 10:00 pm 7:00 am IST.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Lets do this. Lets change the world. In this vital role you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently supervised and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more sophisticated technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in supervising IT asset lifecycle management, ensuring assets are properly recorded, applied, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Preferred Qualifications: Good-to-Have Skills: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that supervise key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalogue Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalogue Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Responsibilities Design, develop, and implement ServiceNow solutions across various modules, including but not limited to ITSM, ITOM, HR, CSM, and Security Operations Lead the technical design and architecture of ServiceNow implementations, ensuring alignment with business requirements and IT strategies Provide technical guidance and mentorship to junior developers and administrators Collaborate with business stakeholders to understand their needs and translate them into technical requirements Develop and maintain detailed technical documentation Ensure the performance, scalability, and security of ServiceNow instances Stay up-to-date with the latest ServiceNow features, updates, and best practices Participate in the planning and execution of ServiceNow upgrades and releases Troubleshoot and resolve complex technical issues Contribute to the development and maintenance of ServiceNow development standards and best practices Participate in on-call rotation as needed Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 5+ years of experience as a ServiceNow Architect or similar role Proven experience designing, developing, and implementing ServiceNow solutions across multiple modules Deep understanding of ServiceNow architecture, including its underlying technologies and best practices Expertise in ServiceNow scripting (e g , JavaScript, GlideRecord) Experience with ServiceNow integrations with other systems Strong understanding of ITIL framework Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Proven ability to lead and mentor junior developers ServiceNow certifications (e g , Certified System Administrator, Certified Application Developer, Certified Implementation Specialist) are highly desirable Benefits Opportunities for professional development and growth Collaborative and supportive work environment
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 3 weeks ago
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