1391 Client Satisfaction Jobs - Page 9

As a Team Leader & Development Manager, you will be responsible for recruiting, training, and mentoring a team of agents/advisors. Setting performance goals, monitoring achievements, and providing coaching, motivation, and skill development for agents will be key aspects of your role. In the area of Sales & Business Development, you will be required to develop and implement strategies to achieve sales targets, drive revenue growth through new client acquisition and retention, and ensure that agents follow best practices in sales and customer service. Performance Monitoring & Reporting will also be a critical part of your responsibilities, including tracking sales performance, providing regular reports to management, analyzing market trends, and identifying business opportunities. Ensuring compliance with company policies and industry regulations will also be essential. Client Relationship Management will involve building and maintaining strong client relationships, addressing client concerns to ensure high levels of satisfaction, and enhancing brand reputation and customer loyalty. In terms of Operational & Administrative Responsibilities, you will need to conduct regular team meetings and training sessions, ensure proper documentation and record-keeping, and work closely with senior management to align strategies. To qualify for this role, you should have a Bachelor's degree in Business, Marketing, or a related field, along with proven experience in sales and team management, preferably in insurance, banking, or financial services. Strong leadership, communication, and interpersonal skills are required, as well as the ability to work under pressure and meet targets. Good analytical and problem-solving abilities will also be beneficial for this position.,

As a valuable member of the team, you will be responsible for handling emails, phone calls, and other communication on behalf of the CEO. Your role will involve assisting with data entry and file management, as well as receiving and delivering messages to relevant parties. Additionally, you will be entrusted with managing the CEO's calendar, which includes arranging meetings, appointments, and other important events. In this dynamic position, you will be responsible for filing and tracking any necessary expenses, receipts, or invoices. You will play a crucial role in prioritizing and resolving scheduling conflicts, ensuring smooth operations. Your participation in meetings and networking events may also be required as part of your responsibilities. Your keen eye for detail and strategic thinking will be put to good use as you identify profitable business opportunities and conduct extensive market research. You will play a key role in creating actionable business strategies, nurturing client relationships, and analyzing market trends. With a focus on tracking business performance, you will help drive the organization towards success. The ideal candidate for this role will possess strong experience in sales and services to potential customers. Setting up appointments and meetings for lead generation will be a key aspect of your responsibilities. Ensuring a premium level of client satisfaction in a single phone call, as well as assisting and guiding customers with comprehensive knowledge of services, will be crucial to your success in this role. Maintaining a record of potential customers and their requirements will also be part of your duties. The work timing for this position is from 10:00 AM to 6:00 PM, located in Janakpuri, Delhi, with working days from Monday to Saturday. Proficiency in English communication is essential for effective performance in this role. This is a full-time position with opportunities for growth, suitable for fresher or internship candidates. The contract length for this role is 6 months, with a day shift, fixed shift, and morning shift schedule available. Performance bonuses may also be provided based on achievements. The preferred candidate will have at least 1 year of total work experience. This position requires in-person work at the specified location.,

Join us as a passionate and self-motivated Pre-Sales Associate of a Tech-Based Product. We are looking for a motivated and eager-to-learn individual to join our team in the role of Pre-Sales Associate - Technology Product. This position provides a unique opportunity to gain hands-on experience in the pre-sales phase of technology sales. As a part of our team, you will be involved in understanding client needs, preparing tailored demonstrations, and supporting the sales process in a dynamic EdTech environment. Your key responsibilities will include scheduling and delivering engaging product demonstrations that showcase our innovative solutions, performing lead qualification and opportunity analysis to drive business growth, and collaborating with the sales and product teams to enhance client engagement and satisfaction. We are seeking self-driven individuals with exceptional communication and interpersonal skills, analytical thinkers who excel at identifying and qualifying potential leads, and individuals with enthusiasm for technology and a proactive attitude towards learning. While an MBA in Marketing or IT is preferred, we welcome candidates with no prior experience who possess passion, enthusiasm, and a willingness to learn. This is your opportunity to embark on your journey in Pre-Sales with Edumilestones! Additional Information: - Work Hours: 10:30 AM to 6:30 PM - Days: Monday - Saturday (except second Saturday) - Location: Koramangala, Bangalore - Employment Type: Full Time (Permanent) - Number of Openings: 1 - Immediate Hiring Take the first step towards a rewarding career in Pre-Sales with us!,

Roles and Responsibilities Handle customer complaints and queries via phone calls, emails, or chats to resolve issues promptly and professionally. Provide product knowledge to customers through effective communication, ensuring they understand features, benefits, and usage of our products. Identify opportunities for upselling and cross-selling by understanding customer needs and preferences. Maintain accurate records of customer interactions using CRM software for future reference. Collaborate with internal teams (e.g., sales, marketing) to ensure seamless communication and resolution of complex customer issues.

As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan lifecycle by interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will apply your knowledge of loan servicing to make informed decisions, guided by established practices and procedures. Your ability to manage conflicts, think critically, and build trusting relationships will be key in this role, along with demonstrating resilience in challenging situations and managing your time effectively. You will also begin to develop strategic planning skills in a supportive environment. This role offers opportunities for mentoring and development to grow your skills. Job responsibilities Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions. Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks. Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing. Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines. Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents. Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions. Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines. Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes. Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery. Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities. Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals. Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance. Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements.

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan lifecycle by interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will apply your knowledge of loan servicing to make informed decisions, guided by established practices and procedures. Your ability to manage conflicts, think critically, and build trusting relationships will be key in this role, along with demonstrating resilience in challenging situations and managing your time effectively. You will also begin to develop strategic planning skills in a supportive environment. This role offers opportunities for mentoring and development to grow your skills. Job responsibilities Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions. Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks. Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing. Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines. Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents. Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions. Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines. Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes. Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery. Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities. Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals. Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance. Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements.

If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your knowledge of our policies and procedures to solve problems. Your work will have a significant impact on our team and clients, and you will be expected to make decisions within established procedures. Job responsibilities Provide daily support within our operations, addressing client inquiries, processing transactions, and troubleshooting issues using your knowledge of our policies and procedures. Identify opportunities to refer services based on client needs, leveraging your understanding of our financial products and market trends. Required qualifications, capabilities and skills Baseline knowledge of client service operations, including transaction processing, troubleshooting, and service referral. Demonstrate ability to apply policies and procedures to solve non-routine problems. Possess excellent communication skills with demonstrated ability to utilize probing questions to accurately assess inquiry or request. Ability to work in a fast-paced environment, adapt to change, and work effectively in a team environment. Strong interpersonal and communication Skills to effectively interact with clients and address their inquiries. Ability to accurately process transactions and ensure data integrity. Skills to manage multiple tasks efficiently in a fast-paced environment. Ability to identify common issues and provide straightforward solutions. Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time.

About the Role We are hiring a Tech Support Executive with 1 2 years of experience. This role is the bridge between clients and development teams , ensuring smooth product usage, issue resolution, and client satisfaction. Key Responsibilities Provide client support and communication . Prepare documentation, FAQs, and user guides . Conduct training & technical walkthroughs. Coordinate with dev team for issue resolution. Required Skills 1 2 years in tech/project support. Knowledge of software/web project lifecycle . Strong communication & documentation skills. Basic troubleshooting skills. Selection Process HR Screening. Client scenario roleplay. Final Round Adaptability & problem-solving. Job Category: Support Job Type: Full Time Job Location: Greater Noida Pune Notice Period: 60 Days Monthly Salary: 15K - 25K 25K - 35K

Join a growing, dynamic, and innovative team that has established itself as the market leader in Intellectual Property management solutions. ANAQUA provides Intellectual Asset Management Software and Services to help companies and law firms improve their management of their IP portfolios to gain competitive advantage. A primarily web-based product, ANAQUA has over 20,000 users with an ever-growing client base, including global leaders such as Microsoft, The Coca-Cola Company, British American Tobacco, Diageo, and NXP Semiconductors. With a combination of adaptive software, great people and a proven implementation methodology, Anaqua partners with its clients to build global capabilities that integrate workflows and web-based collaboration across the IP lifecycle. Anaqua is committed to 100% client satisfaction. Responsibilities: Responsible for all aspects of Patent docketing for both US and Non-US jurisdiction Docket & De-Docket deadlines in IPMS along with uploading & linking of relevant documents in the respective matter Ensuring correct bibliographic information is updated, generating correct reminders so that the paralegals/attorneys are timely informed about actions due Identify key information in the client provided data; as per client s instructions, enter it in the IPMS correctly Perform Quality Audits on the allocated documents as per client requirements within the allocated time Responsible for all aspects of Patent internal quality audit for US and Non-US Jurisdictions Review patent prosecution related documents (US & Non-US) received via shared mailbox as per the standard operating procedures (SOP) Process allocated work as per client requirements and as per work instructions Report and describe docketing related queries to manager or client (if needed) Qualifications: Minimum 2 - 4 years of experience in the related role Knowledge of filing and prosecution practices in the USPTO, PCT, EP, JP, CN and other major jurisdictions Prior experience of working on Anaqua/Pattsy Wave platform would be an added advantage Ability to prioritize and multi-task to perform role smoothly without missing deadlines Good written and verbal communication skills (English)

Responsibilities: Drive end-to-end sales process lead qualification, client engagement, proposal, negotiation, and closure. Build and maintain strong relationships with US clients. Collaborate with internal teams to ensure client satisfaction and account growth. Meet and exceed monthly/quarterly sales targets. What were looking for: Bachelor s or Master s degree required. Preference for candidates with B.Com / Master s in Finance & Accounting. Background in the accounting/finance domain will be an added advantage. Proven track record in software / IT sales with stable employment history (no frequent job changes). Strong exposure to the US market client handling, lead generation, and closing deals. Excellent communication skills Fluent in English & Hindi (Gujarati will be an added advantage). Ability to work in dynamic time zones (US EST, CST & PST) shifts will be shuffled as per requirement. Strong Salary plus incentive-based commission Be part of an exciting and fast-growing SaaS organization An impactful role with lots of growth potential A lot of freedom to apply your creative and strategic skills A work-hard, play-hard environment PTO and Company Holidays Monthly company-wide all hands meetings An OKR driven team so everyone is on the same page Work Mode & Hours: Office-based (Gurugram/Noida). Flexible to work across US time zones (rotational based on business needs). Female employees will be offered a hybrid working option.

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manage conflicts, think critically, and maintain resilience in challenging situations will be key to your success. This role offers the opportunity to directly impact our lending services team, contributing to the overall loan lifecycle and fostering strong relationships with both internal and external clients. Job responsibilities Act as the primary point of contact for internal and external clients, addressing loan servicing issues and providing resolution in accordance with established procedures. Interpret loan documents and ensure accurate system setup for new deals, restructures, and amendments, applying critical thinking to identify and resolve non-routine problems. Initiate loan activities such as funding, re-pricings, and payments as per client instructions and credit agreements, demonstrating proficiency in time management and organization. Calculate and monitor complex interest and fee accruals at various rate levels, ensuring accuracy and compliance with changing lender distributions. Provide guidance and mentorship to junior roles, leveraging your expertise in loan servicing and your developing skills in mentoring and stakeholder management. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in loan servicing, including understanding of loan documents and lending processes. Demonstrated ability to manage and monitor multiple tasks effectively, showcasing strong time management and organizational skills. Experience in conflict management, with the ability to identify and resolve conflicts that may arise within teams or as a result of business decisions. Beginning proficiency in critical thinking, with the ability to organize, compare, and critically evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks. Developing proficiency in listening and questioning, with the ability to actively listen, empathize with the speaker, and ask well thought out questions to gain information and promote deeper understanding. Preferred qualifications, capabilities, and skills Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery. Flexibility and adaptability in adjusting to changing conditions and priorities, maintaining a positive and optimistic outlook during periods of change. Demonstrated teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, while also being a highly motivated self-starter capable of working independently within a team environment. Strong interpersonal relationship skills, with a willingness to learn, receive direction, and ask well-thought-out questions to enhance understanding and performance. Excellent organizational skills, enabling efficient functioning in high-volume, fast-paced, deadline-oriented environments while maintaining service level agreements.

We are looking for a dynamic and results-driven Key Account Manager to join our team. The ideal candidate will be responsible for building strong relationships with our most important clients, ensuring long-term satisfaction, and driving business growth through strategic account management. Responsibilities : Develop and maintain strong, long-term relationships with key accounts. Act as the primary point of contact for assigned clients, understanding their business needs and goals. Drive client satisfaction by providing tailored solutions and ensuring timely delivery of products/services. Identify opportunities to grow accounts through upselling, cross-selling, and introducing new offerings. Collaborate with internal teams (sales, support, technical, marketing) to deliver exceptional client experiences. Monitor account performance, analyze trends, and prepare regular reports on account status. Resolve client issues efficiently and proactively to maintain trust and loyalty. Achieve revenue growth targets and contribute to overall business objectives. Requirements: Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA preferred). Strong communication, negotiation, and presentation skills. Proven ability to manage multiple accounts while maintaining keen attention to detail. Analytical mindset with the ability to translate data into actionable strategies. Proficiency in CRM tools and MS Office Suite. Experience : 3 6 years of proven experience as a Key Account Manager , Relationship Manager, or in a similar client-facing role. Salary: As per industry standards No of Positions: 08 Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Position - Closing Manager **Qualifications:** 1. A Bachelor s degree in Marketing, Sales, or a related field. 2. Proven experience in closing deals and managing client interactions. 3. Strong negotiation skills and excellent communication abilities. 4. Experience with ERP software is a plus. **Responsibilities:** 1. Guide clients through the project details, ensuring they understand all aspects of the project they are investing in. 2. Explain project details in a clear and concise manner, ensuring all client questions are answered satisfactorily. 3. Collect initial payments from clients, ensuring all financial transactions are conducted smoothly and professionally. 4. Ensure a smooth transition from sales to post-sale processes, maintaining a high level of client satisfaction. 5. Address any client concerns during the closing phase, providing solutions and reassurances as necessary. 6. Maintain a high level of professionalism and client service, ensuring the companys reputation for excellent customer service is upheld. **Additional Skills:** 1. Excellent interpersonal skills, with the ability to build strong relationships with clients. 2. Strong problem-solving abilities, with a proactive approach to resolving issues. 3. High level of attention to detail, ensuring all client information is accurately recorded and processed. 4. Ability to work under pressure and meet tight deadlines. 5. Strong team player, with the ability to work effectively with other departments. ","

Candidate should have at least 3+ years of Microsoft Dynamics CRM implementation experience and have participated in a minimum of 2 complete life cycle implementations. Hands on technical experience on Dynamics 365 for Sales (online) is a must. Experience using the CRM SDK to interface programmatically with Dynamics CRM. Experience build and configure Model Driven Apps Able to interpret requirement and customize CRM to achieve asked functionality Experience on Canvas App and Pages on Dynamics 365 Platform Experience working with Power Automate Flows Hands on experience working with various connector available on Power Platform Comfortable working with GIT source control

Code delivery Code reviews Build quality reviews Backlog grooming of tasks to be fed into sprints Technical documentation Input into daily stand-up to unblock stories Participate in production releases Candidate should have at least 5+ years of Microsoft Dynamics CRM implementation experience and have participated in a minimum of 2 complete life cycle implementations. Hands on technical experience on Dynamics 365 for Sales (online) is a must. Experience using the CRM SDK to interface programmatically with Dynamics CRM. Experience build and configure Model Driven Apps Able to interpret requirement and customize CRM to achieve asked functionality Experience on Canvas App and Pages on Dynamics 365 Platform Experience working with Power Automate Flows Hands on experience working with various connector available on Power Platform Comfortable working with GIT source control Requirements Experience using front end technologies like HTML 5, ReactJS, AngularJS Azure platform specifically App Services, Functions, Logging and various storage technologies Knowledge of messaging platforms such as MQ Series and Azure Service Bus. An appreciation of event driven architecture and publish / subscribe is desirable. Authentication and authorization using frameworks such as Auth 2.0 Using solution design will be able to break down into technical components with supportable documentation. Code reviewing of pull requests and ensuring that quality of code and build is maintained Ability to proof of concept other technologies to aid the solution architect to meet requirements Familiar with Azure DevOps CI/CD pipeline. Familiar and experienced in: - Core application functionality - Application technology stack - Implementation Methodology - Deep Industry Knowledge and Best practices Working knowledge of process development and industry specific best practices High degree of insight and analytical skill Ability to work independently, prioritize and solve problems proactively Creative problem solving and conflict resolution Excellent facilitation, discovery, analysis, and prototyping skills Team-oriented; willing to align work with team s priorities and goals Creates high-quality deliverables Excellent communication, presentation, training, client relationship and analytical skills Places emphasis on project value and client satisfaction

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Ombir - 7988076976 Perks and benefits Good Incentive and Cab Facility

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated technical issues, ensuring swift resolution by liaising with appropriate teams. Have a knack for comprehensive understanding of the platform to effectively communicate its features to users at all levels within client organizations. Act as a trusted advisor to clients, ensuring they derive maximum value from AfterShip's services. Collaborate cross-functionally with global teams across various time zones to address bottlenecks and ensure customer success. Share best practices and new product features with customers while providing feedback to the product team. Assume responsibility for meeting dollar retention and expansion KPIs. Requirements 2-4 years of experience in customer-facing roles in sales/business development / account management / customer success, with a proven track record of consistently delivering great results. Strong interpersonal skills and professional demeanor, capable of articulating technical solutions in simple terms.You have strong customer-facing written and verbal communications skills and radiate enthusiasm, poise, confidence, and professionalism Ability to understand and explain technical solutions to client (experience with the following is a plus: eCommerce platforms, order management systems, inventory management, WMS, TMS, supply chain, logistics) You can successfully deliver multiple projects simultaneously with meticulous attention to detail Youre comfortable in a growth-paced environment that requires strong time management and prioritization skills You have executive level interpersonal, project management, communication, and problem-solving skills You have prior experience with business reports, preferably in the form of QBRs Comfortable in a fast-paced environment requiring strong time management and prioritization skills. Customer-focused, quick learner and a team player; thinks big but acts small; demands high standards. Outstanding written and verbal communication skills for effective presentations. Regards Ishani 9076592318

As part of this role, you will focus on evaluating marine electrical and control designs in line with relevant international standards and class rules. It involves applying appropriate procedures, expertise, and knowledge to assess design plans for new builds, conversions, or existing vessels. Additionally, the role provides technical support to designers and operators of ships and other marine platforms. Working as a member of the Global Electrical & Control Discipline team, you will be responsible for carrying out design appraisal and consultancy against a range of Class Rules and statutory codes. The primary focus will be on marine electrical/automation/electronic aspects for existing or new construction merchant ships, with potential involvement in other ship types and offshore projects as per business requirements. Your responsibilities will include conducting approvals of electrical and control equipment and components against various statutory codes and Class Rules, as well as performing Type Approval activities for such equipment. Building and maintaining good relationships with clients and internal stakeholders will be key, along with providing specialist technical advice globally to designers, shipyards, and other LR surveyors and specialists. In addition, you will contribute to Rule Development Projects and Proposals when necessary to ensure that the Rules are up to date with the latest industry innovations. You will also play a role in the bid and win processes for new projects by estimating time requirements accurately and developing scopes of work. Ensuring client satisfaction, adhering to internal procedures, accreditation schemes, legislation, and industry standards are essential aspects of this role. To be successful in this position, you should have a degree in Electrical Engineering, Electronic/Telecommunication Engineering, Marine Engineering, or equivalent from a tertiary organization recognized by Lloyds Register. Relevant experience in working with electrical and control designs, applying Class Rules to ship design and construction, and membership of a professional institution are required. Proficiency in the English language, both written and oral, is necessary for writing detailed technical reports and design appraisal documents. The ideal candidate should have the ability to work independently and as part of a team, prioritize work effectively, meet deadlines, and work well under pressure. An understanding of the responsibilities of a Classification Society and the interface between Class Rules and Statutory Regulations is advantageous for this role. Lloyds Register offers the opportunity to work for an organization that values professional and personal development, with full-term employment. Join us in shaping the future of the marine and offshore industry through innovative technology and solutions that prioritize safety and performance. We are committed to creating an inclusive and diverse workplace that celebrates individual differences and promotes equality of opportunity for all applicants. If you require any assistance or reasonable adjustments during the application process, please let us know, and we will support you to the best of our abilities. Lloyds Register is dedicated to cultivating an environment where every individual can thrive, grow, and contribute to a safer, sustainable, and thriving ocean economy. If you share our values and goals, we encourage you to apply and be part of our inclusive and empowering culture.,

The Project Coordinator will play a key role in supporting the project management team to deliver successful projects on time, within scope, and within budget. You will collaborate with cross-functional teams, manage timelines, track deliverables, and ensure all administrative tasks are handled efficiently. As a Project Coordinator, your responsibilities will include assisting in the development and maintenance of project schedules, milestones, and deadlines. You will help create project plans, timelines, and track project progress against deadlines. Additionally, you will coordinate communication between project teams, clients, and stakeholders. Facilitating meetings and maintaining clear communication across internal teams, clients, and external partners will be a crucial part of your role. You will document meeting notes, action items, and follow up on progress to ensure that the team has the resources and information needed to execute project tasks. Your duties will also involve maintaining project documentation, including project plans, status reports, and client updates. You will prepare and distribute project status reports to stakeholders, keep records of project meetings, decisions, and deliverables, and track project tasks and deadlines to ensure that all milestones are met. Identifying and escalating potential risks or issues that may affect project timelines or outcomes will be part of your responsibility. You will work with the project manager to develop mitigation plans for risks or issues that arise and ensure that project deliverables meet the required quality standards. Acting as a liaison between clients and project teams, ensuring that client needs and expectations are met, and supporting client meetings and presentations as needed are also key aspects of this role. Key Skills & Qualifications: - Education: Bachelor's degree in Business Administration, Project Management, or a related field is preferred. - Experience: 2+ years of experience in project coordination or related roles, preferably in a service-based environment. - Skills: Excellent organizational and time-management skills, strong verbal and written communication skills, ability to manage multiple tasks and prioritize effectively, strong problem-solving and analytical skills, proficiency in MS Office Suite (Word, Excel, PowerPoint, etc.). Preferred Qualifications: - Certification in Project Management (e.g., PMP, CAPM) is a plus. - Experience in a service-based industry such as IT services, consulting, or customer service. What We Offer: - Competitive salary and benefits package. - Opportunity to work in a dynamic, fast-paced environment. - Professional growth and development opportunities. - A supportive team-oriented work culture. Job Types: Full-time, Permanent Benefits: - Food provided - Yearly bonus Schedule: - Day shift - Fixed shift Language: - English (Preferred) Work Location: In person,

As a Sales Manager for Higher Education Training Solutions, you will play a crucial role in driving revenue growth by selling training programs to colleges and universities. Your primary responsibility will be to develop and implement strategic sales plans tailored to the higher education segment. You should have an MBA qualification and a minimum of 5 to 10 years of relevant experience in institutional sales within the education sector. Your key responsibilities will include leveraging existing relationships to connect with key decision-makers at academic institutions, identifying new business opportunities, promoting customized training solutions, leading sales presentations and meetings, managing the complete sales cycle, and collaborating with internal teams to ensure client satisfaction. Additionally, you will represent the organization at various education conferences and networking events. To excel in this role, you must possess an MBA degree with a focus on Marketing, Sales, or Education. Your proven track record in B2B sales, particularly in selling educational solutions to universities and colleges, will be highly beneficial. Strong communication, presentation, and negotiation skills are essential, along with a willingness to travel as required. Preferred attributes include experience in EdTech or Learning & Development solutions, a deep understanding of the academic decision-making process, and a goal-oriented mindset with excellent analytical and strategic planning abilities. If you meet the qualifications and are excited about this opportunity, please share your CV with us at riyap@dananda.net.,

As a client relationship manager, your main responsibility will be to develop and maintain strong, long-lasting relationships with clients. You will need to understand their business objectives and challenges in order to identify opportunities for value-added solutions and service enhancements. Collaboration with internal teams to align on client strategies and deliverables is crucial for success in this role. Regular updates and reports on client activities and performance will need to be provided, and you will be expected to negotiate contracts and agreements to capitalize on business opportunities. Ensuring client satisfaction by promptly addressing queries and resolving issues is key. This is a full-time, permanent position suitable for both experienced professionals and freshers. The benefits include Provident Fund, yearly bonus, and work location will be in person with different shift options available - day shift, morning shift, and rotational shift.,

Job Description: As a key member of the team, you will lead the delivery of client-focused procurement services and work towards continuously improving them. Your role will involve participating in diverse and time-sensitive activities to meet service KPIs, ensuring compliance, quality, and efficiency in service delivery. Developing strong business relationships with local stakeholders will be a key aspect of your responsibilities. You may also provide support to other team members and take the lead in resolving operational issues within your area of expertise. Role Overview: In this role, you will provide services in alignment with the service delivery scope to achieve specific KPIs. Your responsibilities will include supporting the delivery of procurement services to the business, maintaining a proactive approach towards client needs, and building basic knowledge of the stakeholder community within your work perimeter. Managing relationships with stakeholders, understanding P2P processes, and collaborating on cross-functional work will be essential aspects of your role. You will also be responsible for monitoring process adherence, coordinating with junior professionals, and identifying opportunities for process improvements. General Responsibilities / Accountabilities: Your day-to-day responsibilities will include ensuring that activities are carried out efficiently and in a timely manner, following procedures and meeting KPI targets. You will be expected to demonstrate a strong understanding of relevant processes and procedures, ensuring process compliance within your work perimeter. Providing a customer-focused service to clients, responding promptly to requests and queries, and supporting local stakeholders in their activities will be part of your daily tasks. Sharing subject matter expertise with team members, supporting junior professionals, and contributing to achieving common goals will be critical to your role. Additionally, you will be expected to adhere to procurement policies and processes, work towards simplifying and standardizing processes, and continuously seek ways to enhance client satisfaction. Sharing knowledge on P2P and service delivery procedures with other team members and supporting transformation projects will also be part of your responsibilities.,

The Apex Group, established in Bermuda in 2003, is now one of the world's largest fund administration and middle office solutions providers. Our business stands out for its global reach, local service, and ability to offer cross-jurisdictional services. With a focus on our clients, our dedicated team has driven unprecedented growth and transformation. Currently, we have a workforce of approximately 13,000 employees spread across 112 offices worldwide. Your career at Apex Group should mirror your enthusiasm and drive. At Apex Group, we go beyond just empowering you. We are committed to enhancing your unique skills and expertise. Take charge, and we will provide you with the necessary support to excel in your role. We encourage you to be a positive disrupter, transforming innovative ideas into groundbreaking realities that shape the industry. Join us in Pune - East, India, and be part of a dynamic team that values growth, transformation, and individual empowerment.,