470 Client Satisfaction Jobs - Page 8

Job Summary 4 to 7 years of experience in influencer marketing role. Experience working with a digital marketing agency in an influencer management role is a must Good communication and interpersonal skills Knack to build and maintain relationships Strong creative and strategic thinking and negotiation skill Ability to keep up to date on all social media and influencer trends Prior team management experience Key Responsibility - Ensuring smooth internal external coordination while ensuring optimum efficiency and client satisfaction while adhering to quality checks Conduct regular research on brand handled and its competitors including new trends, on-going campaigns, creative innovations, events, promotional activities, social media etc. - macro micro view); analyze determine their strengths and weaknesses relative to your brand identify areas of opportunities/ growth for your brand Ensuring client satisfaction by smooth and timely delivery of work Leading all operations and ensuring error free execution of deliverables including cost sheets, plans and reports for Marketing Campaigns. Assist in creating strong case studies of executed campaigns and apply for Awards in relevant categories. Participate in training programs and workshops to develop skills and knowledge relevant to the role Opportunity mapping by networking and building rapport with influencers and seamlessly integrating the brands with the category of influencers. Setting up and ensuring internal processes are followed to ensure efficiency. Providing guidance to team members on executional tasks Engage in Business Generation by cross selling, boosting brand collaborations and building partnerships Reporting on monthly billings, collections and upselling to clients basis the needs of the campaign. Look after revenue forecasting, budget management and optimally allocate internal teams maintaining healthy P L. Conflict resolution problem solving between individual internal teams Timely feedback performance evaluation of team members. Optimum utilization of team members while making sure that the team is not overworked or under worked. Tend to team development and motivation while internally training team members to increase efficiency, technical skills, soft skills, research training. Building a beyond transactional relationship and creating a positive experience for all stakeholders Providing creative inputs on campaign aspects Responsible for creating the relevant content that needs to be shared and gaining the approval from the client. Sharing the quotations and deliverables. Plan persuasive approaches and pitches that will convince potential influencers to engage in business with the company. Scaling up business relationship with the Influencers and client whale keeping a track of deliverables Identify timely hiring requirements while also ensuring smooth hiring and onboarding of resources.

Customer Relationship for leading roles in the Real Estate and FMCG industries Candidates should have excellent communication skills, a client-focused approach, and the ability to build relationships. Experience in sales or customer service is a plus

Cultivate Client Relationships: Build and sustain strong, long-term relationships with key clients, ensuring effective campaign execution and high client satisfaction. Develop and Execute Strategies: Design and implement customized influencer marketing strategies, utilizing insights to unlock client potential. Drive Growth and Achieve Objectives: Identify upselling opportunities, manage budgets efficiently, and meet or exceed targets for revenue and client success. Address and Resolve Challenges: Tackle any issues or obstacles during campaigns to ensure seamless execution. Provide Industry Insights: Keep abreast of industry trends and offer clients valuable updates and strategic recommendations. Foster Internal Collaboration: Partner with internal teams to ensure successful campaign delivery and performance. Experience: 2-3 years MBA or an equivalent degree. Fluency in spoken and written English and local language. Experience in advertising sales, digital marketing, consulting, brand marketing, and/or in a media agency environment. Experience improving business relationships and successfully developing new business opportunities. Ability to think strategically about complex issues and develop recommendations and action plans. Ability to lead and manage multiple projects simultaneously, with a broad range of internal and external stakeholders. Established relationships and presence with clients. Where are we today? 4000+ Campaigns Delivered, 400+ Brands signed up on our platform, and 650K+ Influencers onboarded with a collective reach of 6.5 Billion+. To sum it up, we are India s largest Influencer marketing platform.

Job Title: Project ManagerLocation: MaduraiExperience:24 YearsProject Role: Project ManagerOpen Position(s): 2Job Role:Manage project delivery timelines, ensure quality standards, handle risks, and drive collaboration between technical teams and stakeholders Must-Have Skills:- Experience in project planning, risk mitigation, and stakeholder communication- Strong understanding of quality assurance and coding best practices- Expertise in project tracking, schedule adherence, and delivery coordination- Ability to manage complaints and ensure client satisfaction- Familiarity with project management systems (PMS) and compliance processes-Proven ability to lead cross-functional technical teams

Lead client-facing product migration projects, coordinating tasks, timelines, and communication to ensure successful delivery and client satisfaction. Must-Have Skills: - Experience managing product implementation/migration projects, preferably in Revenue Cycle or healthcare domains - Strong client communication and stakeholder coordination skills - Ability to manage multiple projects under tight timelines - Proficient in project planning, tracking deliverables, and risk mitigation - Familiar with best practices, training facilitation, and cross-functional collaboration - Skilled in creating status reports, handling client queries, and ensuring smooth project transitions

" Education : BE/BTech/MBA Job Details: Writing BRDs, FSDs, working closely with Business and operations stakeholders (both internal and external) for requirement analysis for Cash management application esp. in Govt. projects. Expected to be involved in the requirement gathering, writing of the business requirement and functional specifications. Needs to liaise internally with the development team, QA team, coordinate UAT and be involved in production implementation. Technical & Behavioral Competencies: The candidate should have strong functional skills and excellent communication skills, both verbal and written. The job requires: 1. Background in Cash Management Payments for Corporate clients, Reporting, etc. 2. Strong background of payments and reporting platforms with a good knowledge of end to end flows. 3. Knowledge of Core banking systems, accounting flow and their implementation 4. Knowledge of various clearing systems and different standard payment types like RTGS, NEFT, IMPS, UPI, Cheques, SWIFT, etc., 5. Ability to draw Functional process Flow diagrams, Data Flow diagrams, Sequence diagrams, Wireframes & Mockups Besides, the following soft skills are also expected : 6. Clear organization and ability to manage own deliverables as a project 7. Ability to take into account changed priorities and manage queuing accordingly 8. Service oriented attitude and strong commitment to client satisfaction 9. Interpersonal skills, ability to consolidate action plans and diligently report progress status 10. Capable of working under pressure towards tight deadlines 11. Analytical, lateral thinker and result oriented person 12. Team player demonstrating self initiative when necessary "

Profile- Customer Support Executive Process- Domestic & International Location- Kolkata Language- English, Hindi Shift- Rotational/Night Shift Immediate joiners WORK FROM OFFICE Fresher and experienced both can apply Salary- 19k-30k CTC

Roles and Responsibilities Manage CRM systems to track customer interactions, sales, and marketing activities. Develop and implement strategies to improve client satisfaction and retention through effective communication channels. Collaborate with cross-functional teams to resolve issues related to product quality, pricing, or service delivery.

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

Role & responsibilities • Lead and manage the entire CRM department for the project • Supervise CRM executives and ensure timely execution of post-sales activities • Handle end-to-end documentation agreements, demand letters, receipts, allotments, and possession formalities • Ensure seamless coordination with Sales, Accounts, Legal, and Site teams • Maintain and update accurate client records in CRM software and Excel • Proactively resolve client concerns with a customer-first approach • Manage professional communication email, telephonic, and in-person • Plan and execute possession handovers smoothly, ensuring complete customer satisfaction • Drive initiatives to enhance client experience and retention Preferred candidate profile • In-depth knowledge of real estate post-sales processes • Excellent communication & client handling skills • Strong leadership and team management abilities • Expertise in CRM software and Microsoft Excel • Well-versed in agreement drafting & legal coordination • Effective coordination across departments • Strong problem-solving and decision-making skills • Ability to manage possession procedures smoothly

Role & responsibilities Strong client communication & follow-up Handling customer queries, agreements, and documentation Coordination with sales, accounts & site teams Managing post-sales activities allotments, demand letters, receipts CRM software knowledge & Excel proficiency Professional email and telephonic communication Excellent interpersonal and problem-solving skills

Attend walk-in customers and understand their requirement Explain vehicle features, specifications, and pricing Conduct test drives and follow up with prospect Maintain and update customer database Achieve monthly sales targets Apoorv HR -7880092769 Required Candidate profile - Graduate - 0–2 years of sales experience (automobile preferred) - Good communication and negotiation skills - Must be target-oriented and customer-focused - Two-wheeler license preferred

Role Summary WSP is seeking a highly skilled individual for this role to join the Design and Engineering Management team on major multi-disciplinary project delivery, from concept stage through to detailed design. The role will focus on establishing and implementing best practices and leadership through design production, coordination and delivery across multiple discipline teams. Accountabilities of the role include managing production of high quality coordinated designs and project deliverables, technical and people leadership and project delivery leadership . The role holder must take a proactive ‘hands on’ approach to all aspects of the role. This is a fantastic opportunity to join WSP as part of an expanding multidisciplinary Metro delivery team with a portfolio of major projects globally. As a member of our team, you will have the opportunity to influence the most exciting and high profile major projects across the world. Responsibilities Project and Technical Delivery Lead the management of designs through all design stages, ensuring coordinated designs are produced across discipline teams Presenting design outputs in a clear and precise manner Take a strategic lead role on large multi-disciplinary projects as well as providing bespoke design solutions to niche and architectural led concept designs Manage design interfaces across multidisciplinary project teams Engage with the Complimentary Resource Centres (CRCs) to ensure that communication and design processes are continually improved Continual and early communication of progress and issues with wider project team (e.g. EWN, etc) Familiarisation with project relevant standards, ideally including metro design standards for sub-surface stations Own and effectively manage scope delivery to budget and programme Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients Provide leadership and guidance in the successful delivery of projects, ensuring client satisfaction Manage project risk Key Competencies / Skills Strong experience working on metro schemes and station design, ideally including sub-surface metros A proven track record of successful design delivery, in particular taking designs from concept/preliminary stage to tender/reference design, to support Clients’ procurement of Contractors The ability to make a difference, pro-actively manage requirements and risks and influence others to deliver successfully Excellent inter-personal skills, with good leadership capable of communicating effectively with other members of the project team, stakeholders & Clients Preferred Chartered status with a relevant globally recognised professional institution Experience of operating as a lead client contact for consultancy services and the fostering of excellent relationships with Clients and co-professionals Technical Experience (e.g. Areas, Software) International experience in leading multidisciplinary teams producing, checking and coordinating designs through the entire design and construction cycle for projects Ability to lead teams to produce high quality coordinated design solutions Technical focus on the delivery of the technical design reports, drawings and specifications to the required regulations and quality standards Provide technical solutions on projects Good knowledge of H&S legislation, Safe by Design principles and Railway safety Initiate and participate in design peer reviews in alignment with the QMS system Provide support and guidance to Technical Working Group (TWG) Keep up to date with industry developments with respect to own discipline and understand and appreciate the basic technical principles and drivers of other disciplines A strong fundamental understanding of all aspects of design and engineering management on Metro projects (design delivery, information management, engineering assurance, systems engineering, systems assurance, etc) Review the Design and Engineering Management Plan and other related project documents and requirements Support development and implementation of project processes (e.g. engineering assurance, meeting schedules, interface management, design decision logs, etc) Support development of guidance documents Coordinate information sharing Lead coordination meetings Experienced in discipline and industry specific software Other People and Team Leadership Client Relationships Collaboration & Teamwork Commercial Acumen Technical Capability & Delivery Adaptability & Learning Qualifications Bachelor of Engineering, Bachelor of Technology Relevant professional qualification

Hiring Tele caller Manage customer relations, achieve collection targets, prepare reports, ensure corrections, and collaborate with teams to improve customer experience. Daily calling of 30 parties and security cheque follow-up.

KRA Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining service features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. Escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience. Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken. Collaborate with other teams within the organization, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Manage the customer representative department, train the juniors on understanding the behavior of clients and keep a good tone. Develop guidelines for customer support aligning with the company’s objectives, usually known as documentation.

S No.DetailsDescription 1JD# 2DomainCustomer Service 3CategoryVoice4Level1A Associate level5Educational QualificationGraduate 6Experience Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage. 7Age 18 and above8Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills.

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

vHandling customer inquiries via phone, email, and chat with professionalism and empathy. 2. Resolving customer complaints and issues in a timely and effective manner. 3. Providing product information and assistance with orders and returns.

Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

Job Summary Join our dynamic team as a PE-Retail & Comm Banking professional where you will leverage your expertise in MS Excel to support asset management operations. This hybrid role offers the opportunity to work on impactful projects in the asset and wealth management domain contributing to the companys growth and societal impact. Ideal for candidates with 0 to 2 years of experience. Responsibilities Utilize MS Excel to analyze and interpret complex data sets ensuring accurate reporting and insights for asset management operations. Collaborate with cross-functional teams to streamline processes and improve efficiency within retail and commercial banking projects. Support the development and implementation of innovative solutions to enhance asset and wealth management strategies. Assist in the preparation of detailed financial reports and presentations for stakeholders showcasing key findings and recommendations. Monitor market trends and provide actionable insights to inform strategic decision-making in asset management. Contribute to the optimization of operational workflows ensuring compliance with industry standards and regulations. Participate in regular team meetings to discuss project progress and identify areas for improvement. Engage with clients to understand their needs and provide tailored solutions that align with their financial goals. Conduct research and analysis to support the development of new banking products and services. Maintain accurate documentation of all processes and procedures to ensure transparency and accountability. Provide technical support and training to team members on MS Excel functionalities and best practices. Collaborate with IT teams to integrate new technologies and tools into existing systems for enhanced performance. Drive continuous improvement initiatives to elevate the quality of service delivery and client satisfaction. Qualifications Demonstrate proficiency in MS Excel with the ability to perform complex data analysis and reporting. Possess a foundational understanding of asset management operations and asset & wealth management. Exhibit strong analytical skills and attention to detail in all aspects of work. Show capability to work effectively in a hybrid work model balancing remote and in-office tasks. Display excellent communication skills to interact with team members and clients. Have a proactive approach to problem-solving and process optimization. Be eager to learn and adapt to new challenges in the banking sector. Certifications Required NAs

Salon Manager - Key Responsibilities and Career Opportunities Straight-Studio Job Description : We are looking for a Beauty Salon Manager to be responsible for our salon s day-to-day operations. Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.

We are looking for a Asst Salon Manager to be responsible for our salon s day-to-day operations. Asst Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.

Job Description Roles and Responsibilities Oversee day-to-day operations on the construction/project site Discuss with Project manager regarding planning of execution process and implement the same along with team Ensure that work is executed according to project specifications and plans During Machine breakdown, help the operator to troubleshoot by giving proper knowledge to them Share the breakdown-related details with the concern department and Project Manager. Attending the meeting arranged by Project Manager along with the team and discuss the problems regarding machineries or the difficulties facing during operating and get the solution from them, which will help the team in operating and lead to improve the quality and quantity of the products Making a report of work done, discussing the same with the project manager Providing the on-job training to the trainees or new joiners of the team by sharing the knowledge. Preparing the team to work in any emergency condition and solve the problems at the earliest Adjusting the duty of the operator and labours properly when some of the operators on leave. Overseeing the planning, coordination, and execution of construction projects from start to finish Managing on-site activities, ensuring that work is carried out according to plans, specifications, and regulations Directing and guiding site personnel, including engineers, subcontractors, and labourers, to ensure productivity and adherence to safety standards Monitoring construction processes to maintain high-quality standards and minimize defects or errors Managing project budgets, including cost estimation, tracking expenses, and identifying areas for cost-saving measures Ensuring that construction activities are completed on time, coordinating with subcontractors and suppliers to avoid delays Enforcing safety protocols and regulations to protect workers and mitigate potential hazards on the construction site Addressing any issues or challenges that arise during construction, such as design changes, material shortages, or conflicts among stakeholders Serving as the primary point of contact for clients, providing regular updates on project progress, addressing concerns, and resolving disputes Documentation: Maintaining accurate records of project activities, including daily reports, progress photos, and change orders Providing technical expertise and guidance to resolve construction-related issues and ensure compliance with engineering standards and specifications Identifying opportunities for process optimization, efficiency improvements, and best practices implementation to enhance project outcomes and client satisfaction.