470 Client Satisfaction Jobs - Page 7

The Rate Loader is a vital member of our logistics team, responsible for the precise and timely entry of rate data into our systems. This role demands exceptional attention to detail, strong organizational abilities, and the capacity to thrive in a dynamic environment. The Rate Loader will work closely with other logistics personnel to ensure the accuracy of rate information, playing a key role in the efficiency and success of our logistics operations. Experience : 0-2 years Education : Bachelors degree in any field Gende r: Male candidates preferred Work Schedule : Night shifts from 7:00 PM to 4:00 AM, with flexibility required for shift changes Job Responsibilities Enter rates into the system accurately, adhering to established protocols. Ensure rates are updated promptly to meet deadlines and maintain operational efficiency. Check rate accuracy and rectify any discrepancies swiftly. Keep abreast of rate structures, tariffs, and industry regulations. Communicate effectively with internal teams about rate updates and resolve any related issues. Aid in the enhancement of rate loading processes to improve accuracy and efficiency. Produce reports and metrics on rate loading activities as needed. Support the training of new staff in rate loading procedures. Uphold all company policies and standards of compliance. Requirements and skills Experience in logistics or transportation is advantageous. Basic understanding of mathematics, especially rate calculations. Proficiency in Microsoft Office and familiarity with rate management systems. Excellent reading comprehension of English, particularly for U.S. client documents, and the ability to work independently from written instructions. Capable of managing priorities to meet tight deadlines. Strong communication skills, both oral and written. Resilience in adapting to shifting priorities and managing work pressure. Willingness to work flexible shifts as needed. Analytical and problem-solving skills. Experience with cloud platforms like Azure, AWS, or Citrix is a plus. Familiarity with logistics industry standards and terminology is beneficial. Notes Client-centered, ensuring all issues are resolved within the agreed timelines. Achieving daily targets based on tenure with the company. Maintaining a 100% client satisfaction rate with the accuracy of rates loaded into the Rate Request System.

Role & responsibilities Develop and Implement CRM Strategies: Create and execute comprehensive CRM strategies aligned with company goals, focusing on customer acquisition, retention, and satisfaction. CRM System Management: Oversee the selection, implementation, and maintenance of CRM systems, ensuring they are effectively used by the team. Data Management and Analysis: Manage and analyze customer data within the CRM system, identifying trends, and providing insights to improve sales and marketing strategies. Customer Relationship Management: Build and maintain strong relationships with key customers, addressing their needs and concerns throughout the customer journey. Collaboration: Work closely with sales, marketing, customer service, and other teams to ensure a unified customer experience and streamline processes. Team Leadership: In some cases, lead and mentor a team of CRM specialists, providing guidance and training on CRM best practices. Reporting and Analysis: Generate reports and provide insights to management on customer acquisition, retention, and overall customer satisfaction. Customer Feedback: Collect and analyze customer feedback, identifying areas for improvement in products and services. Training and Support: Provide training and support to team members on CRM system usage and best practices. Project Management: Manage CRM-related projects, including system implementations and process improvements. Preferred candidate profile

Seeking a result-driven individual to serve as a key point of contact for students. Effectively guide individuals through the enrollment process, provide information about courses and complete admissions. Communication and sales skills needed. Perks and benefits Cell phone reimbursement Informal dress code

Role & responsibilities: Follow up on new leads and track enquiry status. Coordinate with sales teams for proper closure of leads. Maintain regular contact with clients to ensure satisfaction and engagement. Handle incoming customer queries or complaints professionally. Refferel Generation Identify issues and escalate complex cases to senior management. Once the project is received end to end phase wise project status communication with client on call and via message. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction Bachelors degree with 2+ years experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains Ability to effectively communicate his/her thoughts in a well-organized manner Strong Excel and PowerPoint skills Strong analytical skills Ability to work cross-functionally with a wide range of employees with different skill sets 2+ years proven experience in ad operations ad sales, online marketing/online ad sales or programmatic advertising 2+ years working in an external client facing environment involving aspects of business development Advanced Excel / Power BI skills with ability to write SQL queries for data extraction purposes

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MAIN PURPOSE OF JOB The Junior Project Manager is responsible for assisting with the successful planning, execution, tracking, delivery and closure of client projects. The Jr. Project Manager will help understand client requirements and help engage the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment. The following is a non-exhaustive list of responsibilities and areas of ownership of the Jr. Project Manager: Assist Project teams with planning, scoping, requirements gathering and validation with client. Own localization project management activities on designated accounts Identifying relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. Liaising with the internal and external team to successful coordinate the delivery of client projects Creating schedule and monitoring timeliness of delivery. Assisting with the management of the budget and controlling project costs. Establishing and nurturing relationships surrounding your assigned team. Planning project activities and ensuring resolution to any problems that may arise (corrective and preventive action). Actively seeking ways to optimize delivery, quality and profitability. Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. Ensuring finance systems are kept up to date and accurate. Process documentation and knowledge management. Measures of success Delivery of services in line with core KPIs for project management, which include but are not limited to: On-time delivery; Client satisfaction; Revenue throughput REQUIREMENTS: Education Level Bachelor s degree (B.A.) from a college or university in related filed. Previous experience in the localization industry is preferred Other relevant skills Keen interest in localization technology, competitive landscape and emerging trends. Energy and a positive attitude with excellent interpersonal skills. Excellent Written and verbal communication skills. Strong organizational and problem-solving skills. Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment Job Reference: #LI-JC1

Seeking a dynamic and results-driven Key Account Manager to manage and grow relationships with our most important clients. The ideal candidate will serve as the main point of contact for assigned key accounts, ensuring client satisfaction and driving business growth through strategic account planning and execution. Manage and grow strategic accounts, ensuring client retention, SLA compliance, and revenue growth Own end-to-end relationships with key clients (F1, F2, F3 F5 customer). Drive account growth via upselling/cross-selling (e.g., warehousing, tech solutions). Monitor SLAs (on-time delivery, inventory accuracy) and resolve operational issues. Deliver monthly performance reports with actionable insights. Understand client needs and objectives and ensure the company delivers tailored solutions. Meet and exceed sales targets and business KPIs for assigned key accounts. Handle conflict resolution and address any issues that may arise between the client and company.

Responsibilities Analyse details to determine appropriate action needed in term of processing the transactions. Should have worked on several types of filing, testing in accordance with IRS/DOL rules and regulations. Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing. Consult available resources including technical documentation, updates, computer system application features, coworkers, and Mentors to perform daily task. Make suggestions for improvement in procedures/processes. Efficiently and effectively process work to meet or exceed production expectations. Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG. Follow internal procedures to properly document work on contracts. Maintain a comprehensive knowledge of our record keeping system and process. Improve personal effectiveness that positively impacts work environment and enhancement of skills. Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process. Compliance to PGS policies and Flexibility as per business needs Perform other job-related duties, other processes within the BU or special projects as required or as assigned by superior! Should be willing to work from office. Promote team development through shared knowledge and information with team members in working to resolve unusual or tricky situations. Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements. Qualifications Required Years of Experience - 2 - 4 years of experience Candidate preferred with Retirement domain and 5500 filings/compliance Testing experience. Should have researching skills, eye to detail and knowledge about the retirement products. Should be able to manage client s question and help them submit compliance testing questioner. Should have good written and verbal communication. Working knowledge on MS Office tools, specifically MS Excel. Minimum of 1-2 years of experience in back office. Insurance, Retirement plan and Financial Institution experience preferred. Excellent written and verbal communication skills, Critical thinking, Analytical and problem-Solving skills, Willingness to work in shifts.

Identify and pursue new business leads by doing tele calling, build strong client relationships, conduct meetings and demos, execute sales strategies, align client needs with services, and maintain CRM data and reports to support business growth.

Role: Executive / Sr Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Candidates must have TPA experience Interested candidates can reach out via email at sarika.pallap@mediassist.in or WhatsApp their CVs to 8951865563

Key Responsibilities : Project Success Rate : Ensure that PPC teams projects meet client expectations for Cost Per Lead (CPL) or Cost Per Acquisition (CPA), and monitor, report, and document the success rate and client satisfaction for each project monthly Cost Metrics Adherence : Ensure all CPC, CPL, and CPA metrics meet the committed targets promised to clients, and ensure timely report of any discrepancies and corrective actions to the team lead and relevant stakeholders. Campaign Optimization and Hygiene Process Compliance : Perform optimization and hygiene checks before launching campaigns, adhering to manager-set processes, and ensure compliance with audits, reporting outcomes to the team lead and Account Director. Project Management : The FH and TL will assign projects, with the PPC ATL handling more than six. Senior PPC executives will manage high-target projects. Ensure all projects meet deadlines and goals, and regularly update the team lead and account director. Performance Analysis and Reporting : Utilize analytics tools to analyze campaign performance and track key metrics like CTR, CPC, and ROAS. Trend Analysis and Adaptation : Stay current with PPC trends, adapt strategies based on insights, and implement one new trend or practice and report its impact. Mentorship to new team members : Mentor new team members by training them in their roles, addressing their queries, and assisting their integration into the company culture. Requirements Requirements : Experience : 4+ years in PPC , including 1 year in a leadership or mentoring role, with a strong track record in campaign optimization and team support. Skills : Proficient in managing and optimizing pay-per-click campaigns across various platforms (Google Ads, Bing Ads, social media) to achieve performance goals. Strong ability to analyze campaign data, interpret metrics, and generate actionable insights to improve ROI and drive strategic decisions. Skilled in allocating and managing PPC budgets effectively to maximize return on investment while adhering to financial constraints. Expertise in crafting compelling ad copy and creative assets that drive engagement and conversions, while adhering to best practices and platform guidelines. Proven ability to lead and collaborate with cross-functional teams, including designers, content creators, and other PPC specialists, to ensure cohesive campaign execution. Adept at conducting A/B testing, adjusting bidding strategies, and implementing optimization techniques to enhance campaign performance and meet KPIs.

About Us: Transcloud Solution is a dynamic and innovative force in the world of technology, specialising in creating cutting-edge software solutions. With a commitment to excellence, we pride ourselves on delivering bespoke software that transforms businesses and empowers our clients in the digital landscape. Job Description: We are seeking a dynamic and personable Client Relationship Executive to join our software company. This pivotal role will be responsible for onboarding new clients, creating demonstration videos, managing ongoing client relationships, and ensuring client success with our software solutions. The ideal candidate will have exceptional communication skills, technical aptitude, and a passion for building strong client relationships. Key Responsibilities Client Onboarding: Develop and implement a structured onboarding process for new clients Conduct initial kickoff meetings to understand client requirements and objectives Configure software solutions to meet specific client needs Coordinate with internal teams to ensure smooth implementation Create personalized onboarding materials and training sessions Track onboarding progress and ensure timely completion Demo Creation & Technical Communication: Record professional, high-quality product demonstration videos Create tailored demos highlighting features relevant to prospective clients Develop clear and concise step-by-step tutorials Maintain a library of demo resources for different use cases Stay current with product updates to ensure demos showcase latest features Collaborate with product and marketing teams on demo content strategy Client Relationship Management: Serve as the primary point of contact for assigned clients Build and maintain strong, long-lasting client relationships Conduct regular check-ins to assess client satisfaction Identify opportunities for expansion within existing accounts Address client concerns promptly and professionally Advocate for client needs within the organization Document client communications and requirements in CRM system Client Success & Retention: Monitor client usage patterns and engagement with the software Identify at-risk accounts and implement retention strategies Collect and analyze client feedback to improve products and services Work with the support team to resolve technical issues Develop and implement account growth strategies Track and report on key client success metrics Qualifications Required Skills & Experience Bachelors degree in Business, Marketing, Communications, or related field 0.6 to 2 years experience in customer success, account management, or similar role Excellent verbal and written communication skills Strong presentation and demonstration abilities Proficiency with CRM systems Basic video recording skills Ability to understand and communicate technical concepts to non-technical audiences Strong problem-solving abilities and attention to detail Excellent time management and organizational skills

Efficient Customer Support Ensure customers receive excellent and consistent customer service. Meet and exceed service standards and agreements. Execute all customer-facing transactions in line with company strategy, resulting in higher satisfaction and timely service delivery. Meeting Service Level Agreements (SLAs) Ensure that the agreed SLAs are met under all circumstances to strengthen customer loyalty and retention. Complaint Resolution Diffuse situations with dissatisfied customers professionally. Resolve product or service issues by clarifying complaints, identifying the cause, selecting the best solution, expediting resolution, and following up. Manage and address customer complaints and escalate unresolved issues to the appropriate senior staff when necessary. Ensuring Client Satisfaction Ensure timely and successful delivery of services and solutions according to client needs and objectives. Assist with challenging client requests and escalate them to the concerned department for resolution.

About Onething Onething is a global UI UX design company. We are here to design a difference, not only on screens, but in everything we do. Our portfolio includes brands across different industries, and we optimize every opportunity where design can create a real impact. We are a people-first organization, where talent surpasses prejudices. At Onething, no idea is small, and no stone is left unturned to make it big. Join us, and witness how it s like, to be nurtured, grow & excel in a place that is free of all judgements! P.S We are all crazy about animals, movies, music & cheese! You too? Then join the party! Heading 1 Heading 2 Heading 3 Heading 4 Heading 5 Heading 6 Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Block quote Ordered list Item 1 Item 2 Item 3 Unordered list Item A Item B Item C Text link Bold text Emphasis Superscript Subscript Key Responsibilities We re looking for a Client Servicing Manager with 5 years of experience in managing client relationships, handling inbound business leads, and driving smooth project delivery. This role is idealfor someone who understands the importance of both day-to-day execution and long-term client value. You ll work closely with design, business, and leadership teams to ensure high-quality delivery, clear communication, and consistent client satisfaction. Manage and grow relationships with mid-to-large-scale clients across active projects Handle inbound leads qualify, understand their needs, and recommend suitable services Coordinate internally to define project scope,timelines, and deliverables Create client-facing documents, including proposals, decks, and reports Own all client communication, including calls, updates, reviews, and feedback loops Track project milestones, identify potential risks, and ensure timely delivery Maintain CRM hygiene and ensure proper documentation of client conversations and project status Identify opportunities for upselling, cross-selling, and building long-term partnerships Job Requirements 5 years of experience in client servicing, account management, or business development preferably in a design, creative, or digital services setup Strong communication and coordination skills with experience handling multiple accounts Ability to understand client business needs and connectthem to design and digital solutions Comfortable working with cross-functionalteams and managing high-value engagements Familiarity with tools like HubSpot, Notion, Google Workspace, Slack, Trello/Asana, and other CRM or projecttracking platforms Organised, proactive, and capable of managing timelines, expectations, and feedback effectively Bonus if you ve contributed to sales enablement, pricing strategy, or outbound communications Why Join Us? At Onething, we push boundaries and redefine what s possible through design. Join us to work on impactful projects, collaborate with a passionate team, and grow in an environment that values creativity and innovation. Let s create visual magic together! Apply now

Job Description The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help the company expand Maintain existing business Work on client management & internal coordination for performance campaigns. Be the bridge between the client and the media team + media team & creative team Sharing creative input on ideas and campaigns by having primary experience in managing & interacting with online consumers and brands. Managing multiple client accounts for Media specifically. Drive client retention, renewals, upsells and client satisfaction. Think critically when planning to assure project success Qualifications Bachelors degree or equivalent experience 1- 2 years of prior agency-related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented

Night Shift - Voice Process. Ability to speak English accurately and clearly. Candidates who can speak multiple regional languages are preferred. We are looking for candidate who is locally available in Tirunelveli only.

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Account Manager Principal responsibilities Client and Investment Manager retention / satisfaction work in tandem with product management, service delivery and client management to ensure high levels of client satisfaction and a reference-able client base Create and maintain detailed client / investment manager plans that effectively map the organisational structure and key contact points in the assigned clients Ensure proactive management of issues across all products and jurisdictions by directing the resources in each service component or jurisdiction Capture, advocate and drive service improvement opportunities and prioritise change management agendas across the business Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client and investment manager engagement and maintain full compliance with internal controls Promote adoption of digital tools and support to co-service model Requirements Minimum of three years experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy Understanding of core commercial and contractual drivers and business performance Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders Proven capacity to operate across a complex organisation collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management Sound understanding of controls, risk management (product and market) and mitigation techniques You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Required Candidate profile Min 1 year exp required in Voice Undergraduate & Graduate both can apply Take customer calls related to service activation,troubleshooting,and billing Deliver real-time solutions while ensuring policy

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Required Candidate profile Min 1 year exp required in Voice Undergraduate & Graduate both can apply Take customer calls related to service activation,troubleshooting,and billing Deliver real-time solutions while ensuring policy

Handle customer queries through voice/email/chat. Provide information and assistance as per the process requirements. Log all cases with complete and accurate details. Deliver consistent service aligned with company standards. Required Candidate profile Graduation required Hiring For Customer service\ Sales\Collections (Only Voice) Minimum 1 year experience required in voice Both Side Cab Facility Rotational Shifts & Offs

Monitor and manage leads generated via digital platforms Allocate leads to Dealer Sales Executives (DSEs) based on criteria like location, availability, and specialization. Ensure timely follow-up and status updates on all leads as per SLA

Role & responsibilities : We are seeking a proactive and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, providing excellent service, resolving issues efficiently, and ensuring a high level of customer satisfaction. Excellent Communication skills are mandatory Preferred candidate profile Previous customer service experience Competent in the Microsoft product suite Positive, mature, motivated individual with strong people skills Responsible, accountable and has integrity Effective multi-tasker who can work at a fast pace Well organised and resourceful, with attention to detail Clear and appropriate phone manner with verbal and written communication skills Ability to analyse and solve problems effectively Passionate about delivering for customers and will go the extra mile to ensure their needs are met

Identifying potential clients and develop leads. Providing technical support, resolving queries. Following up on leads and maintaining positive relationships with current clients and ensuring satisfaction. Developing strategies to increase sales.

Hiring for TOP International Process Customer Care executive Minimum Qualification is 12th pass Cabs + rotational night shifts with International Exposure For faster response WHATSAPP cv to HR 79827 39499