1391 Client Satisfaction Jobs - Page 7

Job Description: Manager Technical Service Manager (Work Dynamic) What this job involves: Seeking an experienced and client-centric Engineering Manager to lead our facilities management team in managing and maintaining our office buildings. The successful candidate will have a strong grasp of client satisfaction, excellent communication skills, and the ability to provide innovative solutions that improve systems, save costs, and ensure a safe and healthy environment for occupants. Must be a Engineering and facilities management expert & Foster strong relationships with clients, colleagues, and vendors. What your day-to-day will look like: Establish and implement engineering and operational procedures for site Engineering Operations. Manage relationships with local authorities and ensure compliance with legal and regulatory requirements of the site managed. Plan and oversee budgets for engineering and operational contracts. Conduct periodic technical audits of all facility installations. Oversee maintenance of mechanical, electrical, plumbing systems, and civil works to ensure smooth operations. Develop and manage critical spare parts inventory, maintenance schedules and shutdowns in consultation with clients / OEM. Implement energy management programs to reduce utility costs and propose timely AMC renewals. Handle small renovation projects and assist with new facility transitions. Produce regular reports on maintenance, incidents, energy management, and improvement projects. Focus on client satisfaction, employee morale, vendor management, and identifying business growth opportunities while ensuring compliance with Jones Lang LaSalle standards. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 10 + years experience in Facilities Maintenance. Contract Administration experience of 5 yrs or more required. Excellent people management skills and ability to interact with a wide range of client staff and demands; Demonstrated experience with tendering and service improvement initiatives required; Knowledge of Occupational Safety requirements; Strong PC literacy and proven ability to manage daily activities using various systems; Demonstrated experience with client reporting and preparation of reports required. Works in 6 working days/ week on rotational shift basis Location: On-site Bengaluru, KA

1. Client Onboarding & Training Ensure smooth onboarding of new clients by guiding them through setup and implementation. Conduct training sessions to help clients understand product features and usage effectively. 2. Product Knowledge & Support Maintain up-to-date knowledge of product features, enhancements, and integrations. Assist clients with product-related queries and provide timely resolutions through ticketing and support channels. 3. Client Relationship Management Build and maintain strong client relationships by providing ongoing support, information, and guidance. Act as the primary point of contact for clients, ensuring their concerns are addressed promptly. 4. Issue Resolution & Coordination Log and track client issues through tickets, coordinating with internal teams for timely resolution. Take regular follow-ups with technical, product, and operations teams to ensure a seamless client experience. 5. Collaboration & Issue Resolution Coordinate with internal teams (tech, operations, and support) to ensure timely resolution of client issues. Follow up regularly with the concerned teams to keep clients updated on progress. Assist in integration processes by aligning with the technical team and ensuring efficiency. 6. Client Success & Growth Understand the clients business model, objectives, and challenges to deliver tailored solutions. Identify opportunities for upselling and cross-selling additional products or services to add value. 7. Customer Retention & Experience Monitor client satisfaction and proactively address issues to minimize churn. Act as a trusted advisor, ensuring clients derive maximum value from the product.

Should Post the payments accurately maintain the posting ledger, Post and capture current denials, should have charge entry experience, non-callable insurance verification, multitasking, flexible, good written and verbal communication skills Years Of Experience 6 months to 1 year Mysore (Work from Office)

Conduct research on updated state and federal regulations and policies Release information to requesting agencies and public inquiries when required by law Help develop internal credentialing processes Monitor license and credential expiration dates and advise staff members of required renew by dates Ensure the facility and staff members are maintaining compliance with regulatory and accrediting institutions Years Of Experience 2 to 3 years Location Mysore (Work from Office) Leave Us a Message Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Send Us an Email Send your "resume" and simplifying contact with Our Email 372 1, Chamaraja Double Road, Subbarayanakere, Chamrajpura, Mysuru, Karnataka 570004 ACHT is a leading name in healthcare service and technology (HST)

Career Area: Strategy Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Manages the planning, organization and implementation of programs. Responsibilities Overseeing project processes and procedures; monitoring the productivity and performance of project team. Managing all aspects of projects. Setting deadlines, assigning responsibilities, and monitoring and summarizing progress of project. Reviewing and ensuring adherence to project materials, deliverables methodologies and procedures. Preparing and presenting program level reporting for upper management Strong working knowledge on Project planning tools (e.g. MS Project) Degree Requirement Bachelor s Degree or equivalent in marketing, business, finance, information systems, engineering, or relevant experience. Around 10 + years of industry experience Skill Descriptors Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. Level Extensive Experience: Develops, refines, and communicates tactical plans for own responsibilities. Provides the right level of detail as input for strategic plan development. Demonstrates the value and necessity of linking tactical plans to overall strategic plan. Ensures attention to the detail and dependencies of existing departmental-level plans. Plans for allocation of resources in line with unit goals, technical and business objectives. Ensures the planning process is integrated with the overall business plan. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Extensive Experience: Seeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation. Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge: Adjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions. Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge: Develops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Level Working Knowledge: Recognizes changing demands and priorities; validates changes with management. Obtains information about how current assignments contribute to organizational goals. Completes current work according to assigned priorities. Responds to day-to-day operational priorities while still making progress on project work. Performs at least 2-3 concurrent activities without reducing productivity. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Extensive Experience: Utilizes preferred tools, techniques and methods for estimating project cost and time. Plans, estimates, staffs, organizes and monitors significant projects. Identifies risks and vulnerabilities; creates contingency plans. Conducts regular and ad-hoc project reviews with project team, sponsors, and clients. Maintains open communication among project participants and interested parties. Communicates reporting requirements; creates monitoring and control mechanisms. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Working Knowledge: Follows policies, practices and standards for determining functional and informational requirements. Confirms deliverables associated with requirements analysis. Communicates with customers and users to elicit and gather client requirements. Participates in the preparation of detailed documentation and requirements. Utilizes specific organizational methods, tools and techniques for requirements analysis. Relocation is available for this position.

What this job involves Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our officeYou ll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you ll do to spruce up the office. You ll keep an eye out for potential emergencies and carry out steps for managing such situations. You ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfaction but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders management, clients, vendors, landlords we ll be more than happy to work with you. Because in this role, you ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder s needs.

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Leads and manages dealers relationships to market company products and services and assists in the development of dealer sales capability. Responsibilities Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: Communicates the importance of customer needs/expectations and commits to resolving them. Researches and verifies customer needs and expectations. Solicits customer satisfaction feedback and acts on improvement opportunities. Helps link organizational objectives to customer needs and expectations. Meets regularly with customers to understand their wants, needs and expectations. Industry Knowledge: Knowledge of the organizations industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: Discusses industry-specific flagship products and services. Demonstrates current knowledge of the regulatory environment for industry segment. Describes the contribution of own function as it relates to the industry segment. Participates in major industry professional associations; subscribes to industry-specific publications. Currently works with a major industry segment and associated functions and features. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. Level Basic Understanding: Describes the main technologies and tools used in similar or competing products or services. Identifies industry groups that would benefit from the organizations products and services. Identifies potential markets for the organizations products or services. Assesses the key components of an organizations business development plan. Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs. Level Working Knowledge: Uses value selling techniques to successfully engage customers. Researches the customers industry and organization before attempting sales calls. Discusses issues and considerations regarding current value selling practices and recommends potential improvements. Quantifies proposed costs, benefits and value in customer terms. Defines and documents value-added activities and their benefits to customers beyond the initial sales transaction. The role requires a college degree, and 5 to 7 years of field experience is desirable. This role requires 50 to 60 per cent of domestic travel.

Key Responsibilities Account Management & Client Success Program Management : Lead and execute comprehensive account launch strategies for new clients onboarding to the OneSource platform Stakeholder Management : Coordinate with internal and external stakeholders throughout the account onboarding process to ensure smooth transitions Client Support Planning : Develop and implement structured 3-month support plans tailored to newly onboarded accounts to maximize adoption and success Client Satisfaction Monitoring : Conduct quarterly client satisfaction surveys and implement improvement strategies based on feedback Marketing & Communications Content Creation : Develop engaging newsletters for OneSource platform users and stakeholders Social Media Management : Execute social media promotion strategies to increase OneSource platform visibility and engagement Marketing Materials : Create and maintain communication collaterals and marketing materials for OneSource initiatives Financial Management & Reporting Financial Reconciliation : Perform monthly reconciliation of OneSource financials to ensure accuracy and compliance Financial Reporting : Prepare and submit comprehensive financial reports to the Finance department Internal Reporting : Maintain and update internal reporting structures and tracking systems Transaction Oversight : Ensure accountability for all transaction closures on OneSource from a Procure-to-Pay (P2P) perspective Project Management Central Projects : Lead and contribute to various central projects that support OneSource platform enhancement and business objectives Location: On-site Gurugram, HR Scheduled Weekly Hours: 40 ! JLL Privacy Notice J. .

This is a role for an experienced transport operations supervisor with a deep understanding of the routing and a large network of drivers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk. About the company: NVS Travel Solutions is a 18 year old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 4 years, making the future of this firm bright and greener. Key Responsibility Areas (KRAs): 1. Routing & Trip assignment to drivers & Vehicles. 2. Coordinate with client SPOCS to collect data & share updates 3. Sourcing drivers and vehicles. 4. Ensure maintenance of vehicles. 5. Ensure driver discipline 6. Reporting & MIS Key Performance Indicators (KPIs): 1. Driver performance & quality of operations 2. Client satisfaction & feedback Pre-Requisites: (Interview Criterion) 4 yrs in Fast paced Employee transport operations. Work from Devanahalli, Bangalore. [40%] Comfort in Excel & ability to organise data & prepare routing quickly. [20%] Good network of drivers across Bangalore. [20%] Proven ability to organise one s work & manage responsibilities without reminders. [10%] Situational decision making capacity to respond effectively in extreme situations. [10%] Ability to write good emails & whatsapp messages. Why join this role The service we provide is of a premium cadre and we serve top clients like Infosys and Bosch. Work with us to bring more quality control and processes to bring enhancement to the employee transport industry and take our business to the next level. Success in this role would make you next in line for the Assistant Manager position. We offer transparency, best-in-class software, and regular Facetime with the Managers & our CEO to help you succeed.

: Responsible for creating and cultivating enduring, trust-based relationships with high-volume clients, grasping their needs, proposing tailored solutions, resolving issues, and maximizing revenue through client satisfaction and upselling opportunities. Requirements : Bachelor s degree, 1+ years of digital marketing experience, strong analytics, communication, teamwork, Microsoft Office, CRM proficiency, and international client expertise.

About LiveAltlife: LiveAltlife is a Food-as-Medicine company that uses cutting-edge science to solve lifestyle disorders such as diabetes, obesity, PCOS, fatty liver, etc with nutritional interventions. Our programs are designed to be holistic and address the root cause of the problems. We are looking for freshers, who would be interested in kick starting their careers with a fast-paced, high growth Start-up. Key Responsibilities: You will be reporting to the Head of Client Engagement. Your responsibilities will be to: Be the face of the organization. Interact with clients and help them to gain access to relevant information about LiveAltlife Programs Understand pain-points & health goals of clients and help in figuring out LiveAltlife programs that are most suitable for them Ensure that clients get the full benefit of LiveAltlife programs that they have signed up for and proactively handle any issues they are facing that might take away from their experience. Provide insights and actionable suggestions to improve the prospect and client engagement process Propose recommendations to the product team in terms of new features/services or ideas to help clients maximise their benefit. What are we looking for? Any graduate with 0-1 year of total work experience Fluency in English and at least 1 south Indian language is a must. Knowledge of Kannada will have an added advantage Full time Work From Home opportunity Someone who likes connecting with people & motivating them to make healthier life choices Excellent communication skills In English. Flexibility to work 6 days a week, weekly offs will be granted. Open to working on Sundays. What's in it for you? Get to work with a multi-faceted founding team of serial Entrepreneurs Work environment designed to continuously raise the bar for productivity. Expect fast-paced learning in a strongly experimentation-driven culture. Accomplished mentors and colleagues.

JOB SUMMARY Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Effective Follow up with Payers & get the claims status, work on denials, working on EDI Rejections, should do insurance verification, should be multi-tasking, background of physical billing, Ready to work in night shift, good written and verbal communication skills. Years Of Experience 6 months to 3 years Location Mysore (Work from Office) Leave Us a Message Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Send Us an Email Send your "resume" and simplifying contact with Our Email 372 1, Chamaraja Double Road, Subbarayanakere, Chamrajpura, Mysuru, Karnataka 570004 ACHT is a leading name in healthcare service and technology (HST)

This role includes pure customer support *Client - Department coordination for claims settlement, correction in Policy papers if required & more 9 hrs rotational shifts between 8 am to 9 pm 6 rotational week offs *Note: This is not a back office role Required Candidate profile HSC/Graduate/Post Graduate - Work on insurance co. Payroll Fresher/Exp in any Voice support can apply Fluent English is a must Call 8169642494 Yogesh email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

You will be responsible for handling general administration in the assigned area and overseeing overall sales operations to manage profit through Channel sales & institutional sales. Your duties will include surveying proposed new business areas and depots. You will be tasked with vendor development, which involves sourcing Fleet owners and market vendors to ensure seamless services for customers. Developing and implementing effective supply chain strategies tailored to the fast-paced fashion industry will be crucial. You will collaborate with production, procurement, and inventory management teams to optimize stock levels and ensure timely product availability. Planning and executing logistics for back-to-back procurement and sales with steel plants and distributors will be part of your role. Your responsibilities will also include procuring cost-effective freight rates from various transporters, working closely with sourcing and sales teams to align procurement with order fulfillment, and managing logistics for different steel products across multiple geographies. You will need to plan daily dispatches based on real-time sales orders for just-in-time deliveries and optimize logistics between steel plants, distributors, and customers. Arranging trucks/trailers for bulk and retail orders, finalizing freight rates and terms with transporters, negotiating rates, and ensuring optimal truck utilization to minimize costs are also essential tasks. You will manage and optimize the distribution network for timely and cost-effective product delivery globally. Collaborating with third-party logistics partners to streamline transportation and distribution processes, implementing inventory control measures, and analyzing inventory levels for improvement opportunities will be part of your routine. You will work towards reducing costs and shortages while preparing detailed cost reports and negotiating with clients for rate finalization. Ensuring a smooth transition for new and upcoming depots, conducting client relationship and satisfaction reviews, visiting depots quarterly, meeting key customers periodically, reviewing various confirmations and audits, obtaining client approvals, and focusing on cost optimization and control will be key aspects of your role. Additionally, you will liaise with railways and other authorities as needed.,

The Site Supervisor is responsible for managing the day-to-day operations of the interior design site. This includes supervising staff, coordinating projects, monitoring progress and budgets, maintaining safety standards, and ensuring client satisfaction. The Site Supervisor must be able to provide technical and creative advice and assistance to interior design staff in the completion of projects. Additionally, the Site Supervisor must have excellent organizational and communication skills. Job Type: Full-time Benefits: Health insurance Schedule: Day shift Shift availability: Day Shift (Required) Willingness to travel: 75% (Required) Work Location: In person Application Deadline: 13/02/2025,

You will be working at Cvent, a renowned meetings, events, and hospitality technology provider with a global presence, serving over 22,000 customers worldwide, including major Fortune 500 companies. Cvent, established in 1999, offers a comprehensive event marketing and management platform, catering to marketers, event professionals, hotels, special event venues, and destinations, helping them enhance their group/MICE and corporate travel business through software solutions. At Cvent, our people are at the core of everything we do. Our culture emphasizes intrapreneurship, encouraging employees to think and act like entrepreneurs, empowering them to take risks, make decisions, and drive innovation. We value diversity and strive to create an inclusive environment that celebrates differences and leverages shared connections, whether working with colleagues or clients. As a Team Manager of Project Consultants at Cvent, your responsibilities will include managing a team, overseeing project SLAs, identifying expansion opportunities, maintaining project pipelines, ensuring timely and quality deliverables, collaborating with the team on project management aspects, conducting quality checks, providing feedback, driving client satisfaction, performing business reviews, conducting performance evaluations, enhancing team efficiency, developing internal processes, supporting the team with product knowledge, coordinating with internal departments, enhancing client experience, tracking performance metrics, implementing solutions, delivering presentations, managing projects effectively, possessing strong analytical skills, demonstrating excellent communication skills, showcasing solution-oriented and organizational skills, conducting interviews, assisting in the employee selection process, and leveraging prior leadership or project management experience. In this role, you will play a crucial part in the success of the team and contribute to the continuous improvement and growth of the organization. Your proactive approach, experience in product or project consultation, ability to track key performance metrics, presentation skills, and leadership capabilities will be essential in driving client satisfaction and team efficiency. Your strong communication skills, organizational abilities, and solution-oriented mindset will be key assets in meeting the diverse needs of clients and ensuring the successful delivery of projects.,

As an Operations Specialist, you will be responsible for processing shipments and related activities for assigned accounts. Your daily interactions will involve clients, carriers, and potential clients. It is crucial that you proactively deliver high-quality client service, handle pressure and responsibilities efficiently in a fast-paced environment. The ideal candidate must possess strong client service skills and the ability to multitask effectively. Your key responsibilities will include preparing documentation such as dock receipts, bills of lading, and export declarations. You will file Shippers Export Declarations and track cargo movement to ensure timely delivery. Additionally, you will provide accurate billing information to the accounting department and communicate with clients on freight disposition, tracking, routing, and rate quotations. Collaboration with vendors/suppliers for shipment dispatch, routing, pricing, and rates is essential. You will also engage with other company branches and agents to ensure client satisfaction and service excellence. Seeking the most profitable shipment mode while meeting client requirements is a key aspect of the role. In terms of physical requirements, the position may involve extended periods of sitting, computer use, standing, walking, and occasional light lifting. Knowledge of the Import/Export industry is preferred, along with strong interpersonal skills to communicate effectively with clients and internal stakeholders. The ability to thrive in a fast-paced environment, coupled with a career-oriented mindset, quick learning ability, and strong computer skills are essential. The ideal candidate should hold a High School Diploma or GED, along with a minimum of 4 years of related experience. Industry experience of at least 3 years is preferred. Professional certifications may be required in certain areas to excel in this role.,

-Expertise in diamonds, Polki & kundan jewelry -Strong client handling, communication & product knowledge -Ability to deliver luxury buying experience, build client relation -Positive attitude and presentable personality -Fluent in English and Hindi

"-Manage the business travel experience for employees, ensuring comprehensive documentation compliance with PWD regulations, including the manual submission of certifications. -Function as the central point of contact for mobile employees, providing specialized guidance on all aspects of mobility processes, policies, taxes and procedures -Guarantee adherence to local, national, and international laws and regulations in each deployment location, covering areas such as immigration, tax, and labor laws. -Collaborate closely with HR and internal client teams to ensure a smooth and efficient deployment of permanent employees. -Maintain budget awareness for permanent workforce deployment, optimizing costs while upholding the quality and effectiveness of deployments. -Work in partnership with third-party providers, where necessary, to streamline the deployment process. -Keep meticulous records of all process documentation for accountability and reference. -Regularly provide detailed reports and data to senior management, covering case monitoring, employee onboardings, and daily operational workload. -Proactively identify and address potential risks and challenges in permanent workforce deployment, devising effective mitigation strategies. -Collect and analyze feedback from deployed employees to continually enhance the deployment process and support services, including managing required notifications. -Contribute to the development and improvement of automated solutions and processes. -Liaise with various territories to address complex queries and navigate nuances in process and regulations. -Serve as the primary contact for employees on business trips, delivering exceptional service, addressing their needs and concerns, and facilitating their smooth transition to new work locations. -Maintain regular communication with clients, providing updates on travel assessments, addressing concerns, and ensuring overall client satisfaction. -Act as a PWD specialist, overseeing business travel-related workforce matters and ensuring compliance with all relevant legal and regulatory requirements. -As you progress in the role, develop and implement a strategic plan for posted worker directive that is in line with the organizations broader global expansion goals. ", "

Roles and Responsibilities: Develop and maintain strong relationships with key end-user clients in the industrial sector. Understand client needs and propose tailored MRO and industrial solutions. Ensure monthly and annual sales targets are met or exceeded. Handle contract negotiations, pricing discussions, and commercial terms with customers. Act as a single point of contact for assigned accounts, ensuring prompt resolution of queries and issues. Coordinate internally with procurement, logistics, and technical teams to ensure timely order execution and delivery. Monitor market trends, competitor activities, and industry developments to identify new opportunities. Prepare and present regular sales reports, forecasts, and customer insights to the management team. Drive customer engagement initiatives and maintain a high level of client satisfaction. Utilize CRM tools to manage leads, follow-ups, and customer data accurately.

Our Backstory Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time The position we have: Associate Customer Success Representative for a full-service, next generation Customer Care team that specializes in world-class experiences for agents and customers. A Day in the Life: Assisting our awesome customers via phone calls, emails, texts and Live Chat. Its important to add a personal, human touch to each interaction. Were a Customer Care team that genuinely cares about people. Multi-tasking to deliver amazing customer care across various inbound channels, often simultaneously. The Customer Success Rep must stay collected and prioritize most pressing needs first Troubleshooting questions such as How do I activate my service? and How do I get a better signal? and When will my payment be processed?. You'll resolve issues thoughtfully and efficiently because your time and the customers time is valuable! Staying in the know about various digital tools and keeping up to date on technology that our customers may be using. You'll also have access to amazing technology that makes doing your job easier and more enjoyable Our Ideal Candidate : Communication comes easy to you in all forms. Customer service is your passion, and you love the bragging rights. Meeting new people has always been a breeze and helping is even easier. Awesome organizational skills with the talent to juggle multiple priorities. Learning new things and growing is something you cant get enough of. You thrive in a fast-paced environment and can keep your cool under pressure. Avid technology user and a great problem solver. Honest, trustworthy and people know they can rely on you Requirements: High School diploma or above • At least 3 years of work experience in a customer-facing role Fluent English speaker; bilingual Spanish speaker is a plus Expected Hours: This requirement is for US day time as India team supports US operations 24/7. This means the shift timing would be between 6:30 pm IST (or 7:30 pm IST when daylight savings are on in US) to 6:30 am IST (or 7:30 am IST during US daylight savings) for a budgeted 40 hours per week, with approximately 8 hours each day on an average. The person should be flexible to work during these hours, with possibilities of working even between 12 am IST (midnight) to 7:30 am IST. The shift timing can change on a day to day basis, as per the schedules and requirements of the Company. About Reach Care: Not your average call center by a long stretch, the Reach Care team delivers world-class experiences for agents and customers. We believe the key to amazing customer service is empowering our agents with a positive, fulfilling workplace and world-class technology.

Urgent Hiring for Tele Caller. Interested Candidate Send Me Updated CV On WhatsApp 9315987720 Job Location IMT Manesar Gurgaon Sec 85 Manage incoming/outgoing calls with customer support Maintain accurate records using Google Sheets Handle domestic client queries via phone & email Provide excellent voice processing services

Primary Details Time Type: Full time Worker Type: Employee Responsible for customer service and resolving customer enquiries to ensure that client satisfaction is achieved, to follow the Company s policies and procedures and protocol. Primary Responsibilities Strategy and Planning Nil Policy, Process and Procedures Maintain product, system and process knowledge Ensure compliance with all relevant internal instructions and external regulatory requirement Attend relevant product and skill courses and passing on relevant points to other staff Environmental Awareness/Customer Focus Assist customers with initial usage of products and ongoing problem resolution Focus on delivering excellent customer service and provide an enjoyable customer experience Investigate, resolve or escalate all client complaints in a timely fashion Technical Performance Utilize product knowledge to resolve customer enquires Demonstrate the necessary technique and skills to perform the job Produce quality of work People Management Nil Preferred Competencies/Skills Customer service skills Presentation and communication skills Problem solving and negotiation skills Basic computer and typing skills Preferred Experience Minimum 2+ years call center experience in service industry, preferably with insurance, financial or retail industry Preferred Knowledge Product knowledge of general insurance industry QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters, its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous We are accountable We are a team All employees are expected to adhere to QBE s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Key Responsibilities Lead Generation & Prospecting : Identify, research, and target potential clients in domestic and international markets. Client Acquisition : Develop and execute strategies to acquire new clients through cold calls, emails, social media, networking, and industry events. Sales Pipeline Management : Build and manage a robust sales pipeline, ensuring consistent follow-ups and timely closures. Market Expansion : Contribute to Uffizio Commute s growth strategy by penetrating new markets and industry verticals. Client Relationship Management : Build long-term relationships with clients, ensuring client satisfaction and retention. Proposal & Negotiation : Prepare and deliver compelling presentations, proposals, and business pitches tailored to client needs. Collaboration : Work closely with marketing, product, and customer success teams to ensure client requirements are met. Reporting & Analysis : Provide regular reports on sales performance, market trends, and competitor activities. Target Achievement : Consistently meet and exceed monthly and quarterly sales targets. Skills & Competencies Strong verbal and written communication skills (English/Hindi is mandatory; additional languages are a plus). Proven track record in domestic and international sales/business development . Negotiation, and closing skills . Knowledge of CRM tools like Hubspot, MS Office, LinkedIn Sales Navigator, and digital outreach platforms etc. Qualifications & Experience Bachelor s degree in Business, Marketing, or related field (MBA preferred). 2 5 years proven experience in B2B Business Development/Sales (SaaS, IT)