1391 Client Satisfaction Jobs - Page 6

Working closely with either the project manager or the senior project manager (or both), you ll play a pivotal role in driving project success You ll take ownership of small or middle scale projects and provide a boost to the major ones Being one of the leaders at the helm, you ll explore ways to bring out the best in your team by walking the talk when it comes to ensuring optimal outcomes for all stakeholders Likewise, you re in charge of the organisational structure for each project, making sure that all reporting, communication and working procedures are streamlined, and that every project has clear objectives in place

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Technical Project Manager Location: Mumbai, Maharashtra About the role: The Senior technical Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following OLIVER+ ways of working. What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. What you will be doing: GENERAL TASKS AND RESPONSIBILITIES: Have integrated experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) Manage your team to deliver a wide range of deliverables from email marketing to website content Strive to follow and implement the defined project management and production processes within OLIVER+ and with partners Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment Face adversity, setbacks and negativity with a resilient mindset and attitude Embody the company values, instil these behaviours within all team members Drive continuous improvement through each step of the process and consult on process improvements Close off projects to set standards/requirements INITIATE & PLAN THE PROJECT: Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable Manage the scoping, costing and planning of projects across different briefs Work to the OLIVER+ Project Management Way of Working while executing projects Identify stakeholders and create a communication plan to ensure each of them has access to the right level of information Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed based on creative processes Create project plan and identify key milestones for each of the projects you are assigned Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines Identify risks and possible issues and create risk registers Work closely with the creative team to define a cost, scope and timeplan for the projects Prepare and run effective and structured client and team kick-off meetings Create and manage the delivery of project documentation MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: Coordinate development and delivery among various project participants and stakeholders Prioritize and manage workload of the project team Partner liaison when required, presenting project scopes, cost estimates and timing plans Build partner relationship and ensure their needs and requirements are addressed, while following the OLIVER+ ways of working Monitor the progress of the project delivery within scope and budget with the planned resources Prepare status reports for the stakeholders and actively manage the control of project progress using weekly action points Follow the project management change control process for any changes needed in the scope, budget, timelines or resource requirement Create and keep up to date all related project documentation and ensure compliance in the project management system Proactively problem-solve, mitigate risks and plan for future issues Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily Ensure final deliverables are quality driven and comply to the design and production requirements and expectations Monitor utilization and output of team What you need to be great in this role: Willingness to accept feedback and iterate over processes in a highly-collaborative, low-ego team environment. Process driven and continuous improvement mindset. Curiosity, creativity, and ambition. Attention to detail. The ability to take a project from brief to completion, good communication, organizational, and time management skills are essential. Impeccable problem-solving skills and a love for client satisfaction. 5+ years of experience and proven track record of successfully managed projects from start to end Strong communication skills. Strong organisational skills able to multi-task and manage multiple projects with different deadlines at one time. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers.Key Responsibilities Client Needs Assessment/Client Retention: Conduct thorough assessments of clients insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their benefits. Relationship Building: Build and maintain strong..." id="meta_tag_description" /> English (EN) English (EN) Espa ol (Am rica Latina) Fran ais Fran ais (Canada) Portugu s (Brasil) Deutsch Talent Community Settings Menu Home Why WTW Experienced Professionals Risk & Broking Health, Wealth & Career Corporate Functions Operations & Technology Early Careers Our Programs Application Process & FAQ Events Life at WTW Join our talent community Home Why WTW Experienced Professionals Risk & Broking Health, Wealth & Career Corporate Functions Operations & Technology Early Careers Our Programs Application Process & FAQ Events Life at WTW English (EN) English (EN) Espa ol (Am rica Latina) Fran ais Fran ais (Canada) Portugu s (Brasil) Deutsch Talent Community Settings Join our talent community Kiosk mode Senior Manager Gurugram, Haryana, India Senior Manager 202505907 Gurugram, Haryana, India Full time Add to favourites Favourite View favourites Description As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers. Key Responsibilities Client Needs Assessment / Client Retention : Conduct thorough assessments of clients insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their benefits. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and long-term partnerships. Market Research : Stay updated with industry trends, market conditions, and changes in insurance regulations. Conduct regular market research to identify emerging opportunities, competitive pricing, and new insurance products that can benefit clients. Collaboration: Collaborate with internal teams to streamline processes and provide a seamless experience to clients. Ensure client service team understanding of client needs, service delivery methods, and the other framework relevant to services delivered. Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. Educate clients on risk management, market issues and relevant trends. Serve as a trusted adviser; monitor client satisfaction; report and resolve client issues and concerns and review client expectations to ensure relationship is mutually acceptable. Perform other related duties as assigned Act as point of contact for complaints and escalate issues as appropriate. Ensure both the company and clients adhere to compliance.. Collaborate with internal teams (e.g. Finex, P&C etc.) to address client s needs To actively work with Sales colleagues in creating Proposals, RFPs , analytics and leads. To ensure WTW brand values are communicated to market in the right essence. Qualifications The Requirements MBA/ Bachelor s degree or equivalent work experience in related field 7+ years experience in managing clients within health and benefits space. Demonstrated experience within b2b environment with proven track record of meeting and exceeding targets. Excellent verbal and written communication skills, including facilitation of group presentations Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Access and industry-specific analysis software. Basic understanding of the insurance industry, with the ability to become a subject matter expert on the job. Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients.

Job Title: CRM Head Real Estate Location: HSR Layout, Sector 2, Bangalore Experience: 5 15 Years (Real Estate CRM preferred) Salary: Negotiable + Performance-Based Incentives Work Days: Monday to Saturday Key Responsibilities: • Lead the CRM team and manage the customer journey post-sales till possession. • Ensure customer satisfaction, collections, and timely documentation. • Handle escalations, resolve grievances, and maintain strong client relationships. • Coordinate with Sales, Projects, Legal, and Finance for smooth operations. • Ensure RERA compliance and maintain accurate MIS reports. • Drive CRM automation and process improvements. Key Skills: • Strong leadership and team management. • Excellent communication & conflict resolution. • Knowledge of real estate documentation and possession. • Proficiency in CRM tools & MS Office. • Customer-focused with strong analytical skills. Qualifications: • Graduate/Postgraduate (MBA preferred). • Prior real estate CRM experience mandatory. • Exposure to premium projects is an advantage.

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) • Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries • Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website • Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT • Coordinating with other departments on a daily basis and following up with them diligently • Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: • Excellent verbal and written communication skills • Ability to work independently and under pressure • Comfortable with rotational shifts Perks: • Day Shift • 5 Days working

About the Role: The Subscription Specialist is a strategic role within our Customer Success division, focused on driving subscription-based revenue growth. You will be responsible for reactivating and expanding existing accounts while cultivating relationships with key decision-makers, ensuring they select the most suitable training solutions from NetCom s offerings. This role is pivotal in achieving consistent, long-term subscription sales success. Key Responsibilities: Drive Subscription Growth : Reactivate and expand subscription sales within your assigned account portfolio. Engage Key Decision Makers : Identify and build relationships with C-suite and other crucial buying personas within targeted accounts. Manage Sales Pipeline : Maintain a strong, active pipeline of opportunities, accurately forecast sales, and meet or exceed quarterly and annual quota targets. Reporting Forecasting : Produce clear, timely, and accurate sales forecasts, ensuring senior management is informed of your pipeline status and opportunities. Client-Centric Selling : Stay informed about NetCom s offerings and emerging IT training trends to align solutions with evolving client needs. Collaboration Teamwork : Work in a Sales POD model, partnering closely with internal stakeholders (e.g., Marketing, Operations, Product) to deliver cohesive solutions that drive customer success. Requirements: Bachelors degree Minimum Proven experience in Account Management role, preferably in the IT Training Industry. Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits. Strong understanding of IT training technologies and trends. Excellent communication, negotiation, and interpersonal skills. Ability to work collaboratively in a Sales POD Model. Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling) Proficiency in CRM tools and data analysis. Key Attributes: Results-driven mindset with a passion for sales. Strategic thinker who can identify opportunities and execute effectively. Committed to understanding and addressing client needs to foster lasting relationships. Collaborative team player who thrives in a fast-paced, data-driven environment. Why Join NetCom Learning: Opportunity to work with industry-leading experts and cutting-edge technologies. Collaborative and inclusive work culture. Ongoing professional development and growth opportunities. If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning. Role: Key Account Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate

Job Overview: The Senior Customer Success Manager (Sr. CSM) role is a strategic position within the Customer Success Team, designed to align closely with an assigned Sales Executive s portfolio. The Sr. CSM s primary objective is to ensure strong business retention and growth by driving customer success through data-driven engagement and insights across the customer lifecycle. This role involves managing customer relationships post-sales, from registration to driving repeat business. Key responsibilities include check-ins, evaluation reviews, upselling opportunities, and ensuring a seamless learner experience. The Sr. CSM must have a comprehensive understanding of NetCom s products and services to guide customers effectively in selecting the right training solutions. Responsibilities: Serve as the primary relationship owner for assigned enterprise accounts in the POD, working collaboratively with Learning Consultants. Manage the full post-sales customer journey, including registration, classroom monitoring, usage tracking, and optimization. Leads strategic discussions to uncover opportunities with high-value learners and accounts. Focuses on larger or more complex upselling/crossselling opportunities Develop and execute strategies to minimize learner drop rates. Effectively manage the entire learner/accounts customer journey which results in customer increasing the investment with Netcom Proactively communicate with customers and internal teams to provide a feedback loop on our products and ensure the customers experience. Solve customer challenges by identifying gaps, proposing solutions, and mapping value against those solutions Monitor and document customer success stories, providing valuable insights to the Marketing and Operations teams. Requirements: Bachelors degree Minimum Proven experience in a Customer Success or Account Management role, preferably in the IT Training Industry. Strong understanding of IT training technologies and trends. Excellent communication, negotiation, and interpersonal skills. Ability to work collaboratively in a Sales POD Model. Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling) Proficiency in CRM tools and data analysis. Key Attributes: Results-driven mindset with a passion for customer success. Strategic thinker who can identify opportunities and execute effectively. Collaborative team player who thrives in a fast-paced, data-driven environment Role: Key Account Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate

Job Overview: The Senior Customer Success Manager (Sr. CSM) role is a strategic position within the Customer Success Team, designed to align closely with an assigned Sales Executive s portfolio. The Sr. CSM s primary objective is to ensure strong business retention and growth by driving customer success through data-driven engagement and insights across the customer lifecycle. This role involves managing customer relationships post-sales, from registration to driving repeat business. Key responsibilities include check-ins, evaluation reviews, upselling opportunities, and ensuring a seamless learner experience. The Sr. CSM must have a comprehensive understanding of NetCom s products and services to guide customers effectively in selecting the right training solutions. Responsibilities: Serve as the primary relationship owner for assigned enterprise accounts in the POD, working collaboratively with Learning Consultants. Manage the full post-sales customer journey, including registration, classroom monitoring, usage tracking, and optimization. Leads strategic discussions to uncover opportunities with high-value learners and accounts. Focuses on larger or more complex upselling/crossselling opportunities Develop and execute strategies to minimize learner drop rates. Effectively manage the entire learner/accounts customer journey which results in customer increasing the investment with Netcom Proactively communicate with customers and internal teams to provide a feedback loop on our products and ensure the customers experience. Solve customer challenges by identifying gaps, proposing solutions, and mapping value against those solutions Monitor and document customer success stories, providing valuable insights to the Marketing and Operations teams. Requirements: Bachelors degree Minimum Proven experience in a Customer Success or Account Management role, preferably in the IT Training Industry. Strong understanding of IT training technologies and trends. Excellent communication, negotiation, and interpersonal skills. Ability to work collaboratively in a Sales POD Model. Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling) Proficiency in CRM tools and data analysis. Key Attributes: Results-driven mindset with a passion for customer success. Strategic thinker who can identify opportunities and execute effectively. Collaborative team player who thrives in a fast-paced, data-driven environment Role: Key Account Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate

JOB RESPONSIBILITIES To acquire new to Bank Clients in the High net worth segment and reference generation from the specified catchment To achieve daily/weekly/monthly customer acquisition target Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Aggressive Sales call plans to acquire large prospective customers through referrals. JOB REQUIREMENTS: Should necessarily be from Sales background with experience in sales and clients acquisition Candidate should have worked on Sales assignment and should possess flair for customer engagement and acquiring new client. Candidate must be aware of all the policies and procedures issued in relation to money laundering prevention.

The Relationship Officer - Merchant Acquisition will focus on acquiring new merchants and maintaining relationships. Responsibilities include promoting merchant services, onboarding clients, and ensuring high levels of satisfaction. Strong sales and relationship-building skills are required to excel in this role.

Company Description Tradologie.com aims to digitalize the current Import-Export trade and bulk Domestic Trade by creating a marketplace that connects manufacturers directly with bulk consumers globally. The platform provides stakeholders with an end-to-end solution, from enquiry to payment, to facilitate international business in a transparent and cost-efficient manner. Tradologie.com seeks to replicate current trade practices while enhancing efficiency and transparency in the trading process. Role Description This is a full-time, on-site role for an Inside Sales Specialist (B2B) located in Noida. The Inside Sales Specialist will be responsible for generating and nurturing leads, conducting sales presentations, maintaining customer relationships, and meeting sales targets. The role includes understanding customer needs, providing appropriate solutions, negotiating prices and terms, and ensuring complete client satisfaction. Additional tasks may involve managing sales databases and collaborating with other departments to enhance the company&aposs market presence. Qualifications B2B sales and lead generation skills Customer relationship management and client satisfaction skills Negotiation and price-setting skills Strong communication and presentation skills Proficiency in using sales databases and CRM software Ability to work independently and meet sales targets Bachelor&aposs degree in Business, Marketing, or related field Experience in the import-export or trade industry is a plus Interested can share resume on-8448612471 (HR Tannu Kamboj) Show more Show less

Thoroughly understand Skillovillas' product portfolio, prospective clients, and services. Align solutions with customer needs and requirements, actively listening and sell the product accordingly.

With over 125 years of a rich legacy, Koemmerling, the brand of profine GmbH, is a global player and one of the world's best known and leading manufacturers of uPVC profiles for windows and doors. As one of the leading industry brands, Koemmerling products are being supplied to more than 100 countries. Made with German precision, Koemmerling has been the flag bearer for upscaling the quality standards and introducing new dimensions to the Indian fenestration industry. Profine India, the 100% owned subsidiary of profine GmbH, has been manufacturing and supplying the wide range of Koemmerling systems across India through a strong network of exclusive channel partners. You will be responsible for developing and implementing effective sales strategies to drive revenue growth. This includes coordinating with channel partners to identify regional market opportunities and building working relationships among a diverse range of customers. Your role will involve building and maintaining strong relationships with clients, addressing their needs, and ensuring satisfaction. Additionally, you will be expected to generate project enquiries, meet architects and builders, and conduct close follow-ups with valuable leads. Market analysis will be an essential part of your responsibilities, in connection with the assistance of the Marketing Department. Representing the company at trade fairs and exhibitions will also be a key aspect of the role. Your tasks will include creating turnover, achieving sales volume and price targets, scheduling business calls and itineraries, and keeping the reporting manager informed about them. Conducting business calls, presenting the product line, and following up on valuable contacts will be crucial for success. You will need to develop sales strategies concerning your sales area and stay informed about offers, success rates, claims, and everything related to your field of action. Monitoring market trends, competitor activities, and customer preferences will be important for adapting your sales approach. Collaboration with cross-functional teams, including marketing and product development, is expected. Experience in specifying products and handling projects with big customers, builders, consultants, and architects will be beneficial for this role.,

Responsibilities : Demand Generation: Assist in generating demand through various channels by providing support in market research, database management, and client interaction. Agreement Preparation: Draft and manage the preparation of agreements, contracts, and legal documents, ensuring compliance with company policies and legal requirements. Documentation Handling: Organize and maintain all necessary documentation related to property deals, contracts, and agreements. Ensure timely and accurate data entry in the system. Client Interaction: Act as a point of contact for clients, ensuring smooth communication for documentation and other back-office activities. Data Management: Manage and update customer databases, track sales leads, and maintain records of transactions to ensure smooth operations. Coordination with Sales and Marketing Teams: Work closely with the sales and marketing teams to support client-facing operations, ensuring that back-office functions align with the front-end business. Reporting & Analysis: Prepare regular reports on SAP, Sales force, sales data, and customer feedback. Vendor & Service Coordination: Coordinate with external vendors, legal teams, and service providers for seamless operations related to property transactions.

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS score through proactive issue resolution * Collaborate with teams on process improvements Provident fund Health insurance

Responsibilities: Manage customer relationships through CRM software Maximize client satisfaction & retention Drive customer acquisition & growth Ensure timely complaint resolution Work from home Over time allowance Annual bonus Performance bonus Referral bonus Mobile bill reimbursements Job/soft skill training Flexi working Capability building program

As a part of JLL, a professional services and investment management firm specializing in real estate, you will play a crucial role in helping organizations worldwide achieve their real estate ambitions. If you are seeking to advance your career, JLL offers the ideal professional environment for you to thrive. By collaborating with leading businesses globally, you will have the opportunity to drive innovation, contribute to significant real estate projects, and participate in transformative initiatives. Your experience at JLL will be enriched by building lasting professional relationships, gaining diverse perspectives, and being inspired by the best in the industry. At JLL, we are committed to providing opportunities for your growth and success. Join us at JLL and realize your ambitions! In the role of executing site-specific relocation plans, you will work closely with Occupancy Planners and local business representatives to ensure adherence to quality standards and best practices. Your responsibilities will involve utilizing CAFM / IWMS technology (FMS) for portfolio updates, managing multiple reports for the location, promptly communicating floor plan changes to the Space Data Management team, and maintaining data accuracy within Space technology for assigned locations. You will collaborate with various stakeholders to develop and implement move project plans, manage move schedules, and ensure client satisfaction throughout the relocation process. Your role will also include evaluating vendors, maintaining project documentation, and coordinating with different teams to achieve project goals. Key Interactions: - Space management team - Business unit representatives - MAC Quality & Best Practice Lead - FM teams - Other stakeholders (IT, Security, STPI/MAC) To excel in this role, you should possess strong communication skills, strategic thinking abilities, experience with activity-based working programs, and the capacity to delegate tasks, manage multiple projects, and translate data into actionable insights. Proficiency in CAFM / IWMS technology, advanced Excel and macros, Microsoft Office tools, and AutoCAD is preferred. You will be expected to demonstrate relationship-building skills, adaptability, and a commitment to data-driven decision-making. At JLL, you will become a part of an entrepreneurial and inclusive culture where collaboration and success are valued across borders. Your career at JLL will be filled with diverse experiences and opportunities for growth. Join us at JLL to unleash your potential and embark on a fulfilling career journey filled with exciting challenges and rewarding achievements. Your ambitions are within reach at JLL!,

As a Quality Assurance Manager in our SAP practice, you will be responsible for implementing quality assurance processes and controls to uphold high standards of service delivery and customer satisfaction. It will be crucial for you to stay updated on SAP updates, certifications, and industry best practices to ensure that our practice remains competitive and compliant. You will lead initiatives aimed at continuously improving processes, methodologies, and tools within the SAP practice. Your role will involve fostering a culture of innovation and excellence, encouraging experimentation, and promoting learning from both successes and failures. Driving initiatives for automation, optimization, and standardization will be essential to enhance productivity and profitability. Additionally, you will play a key role in improving sales pitches and pre-sales/demos. To excel in this position, you should possess a Bachelor's or MBA degree in Computer Science or a related field. A minimum of 15 years of experience in SAP consulting, with a proven track record of successful project delivery and client satisfaction, will be required. In-depth knowledge of SAP solutions, modules, and integration architecture, along with relevant certifications, is preferred. Familiarity with S/4HANA is a plus. Strong communication, negotiation, and relationship-building skills are essential for effective interaction with clients, executives, and team members. A strategic mindset will enable you to analyze market trends, identify opportunities, and develop actionable plans to drive growth and profitability. Financial acumen, including experience in budgeting, forecasting, and financial management, will be beneficial. Your problem-solving skills will be put to the test as you navigate complex challenges and drive effective solutions. A commitment to quality, compliance, and continuous improvement, coupled with a passion for innovation and excellence in service delivery, will be key to your success in this role. You must be able to inspire and manage individuals from diverse backgrounds and age groups to work together towards common goals. Dealing with uncertainty and navigating through chaotic situations will be part of your job, so adaptability and resilience are important qualities. You should be willing to travel as required, both domestically and internationally. Knowledge of Information Security Management System (ISMS) principles and best practices will be an added advantage.,

The Account Delivery Executive role in Capital Markets and Insurance sector based in Chennai, Hyderabad, Pune, and Bengaluru is a vital position where you will act as a trusted advisor to clients, ensuring the successful delivery of IT projects and initiatives while driving growth within the account. Collaborating closely with the Global Account Executive, you will play a pivotal role in client management, technical expertise, project management, and business development to ensure customer satisfaction. Emphasis will be placed on delivering excellence across service lines and proposing profitable solutions to enhance the client's delivery experience. Your responsibilities will encompass various areas including ensuring delivery excellence, creating new transformation agendas, institutionalizing delivery approaches, supporting delivery excellence programs, and driving client satisfaction. As a Client Trusted Advisor, you will lead cross-selling services, drive delivery-led growth, manage key customer relationships, and oversee delivery operations. Additionally, you will be responsible for representing Wipro's delivery view to customers and the Global Account Executive, managing overall delivery for the account, and driving forecasts and workforce strategy planning. To excel in this role, you are required to have a Bachelor of Engineering degree with an MBA being desirable. With a minimum of 15 years of experience in managing large multi-disciplined deliveries globally, you should have go-to-market experience and excellent client engagement and problem-solving skills. Familiarity with at least one or two Service Line offerings such as Apps, Infra, or Engineering is essential. Your experience should include managing the execution of large transformation programs for global clients and supporting Service Line offerings.,

You are a Consulting Manager with 11 to 15 years of experience specializing in Merchandising, working in a hybrid model with day shifts. Your role involves leading consulting projects, providing strategic insights, and ensuring client satisfaction to drive business growth and enhance service offerings. Responsibilities: Lead consulting projects from start to finish, ensuring timely delivery and client satisfaction. Develop and implement merchandising strategies for clients. Offer strategic insights to enhance client business operations. Collaborate with cross-functional teams to deliver comprehensive solutions. Conduct market research to identify industry trends and opportunities. Build and maintain strong client relationships for long-term partnerships. Ensure project deliverables meet quality standards and client expectations. Mentor and guide junior consultants for skill enhancement. Utilize data analytics for decision-making and client outcome optimization. Prepare and present detailed reports and presentations to clients and stakeholders. Manage project budgets and resources effectively for profitability. Identify and mitigate risks associated with consulting projects. Seek opportunities to enhance consulting methodologies continuously. Qualifications: Bachelor's degree in Business Marketing or a related field. Minimum of 11 years of consulting experience with a focus on merchandising. Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Proficiency in data analysis tools and software. Strong leadership and team management capabilities. Proven track record of successful project management. Adaptability to a hybrid work model and day shifts. Commitment to continuous learning and professional development. Ability to work independently and as part of a team. Experience in developing and implementing strategic plans. Strong client relationship management skills. Detail-oriented and highly organized. Certifications Required: Certified Management Consultant (CMC), Project Management Professional (PMP), or equivalent.,

You will be serving as a senior SAP Technical consultant with expertise in ABAP along with FICO functional domain understanding. Your primary responsibility will involve handling Finance business requirements by effectively communicating with Finance business users. Your role will require a combination of ABAP (60%) and FICO functional (40%) skills to cater to the business needs. To excel in this position, you should possess around 7 to 12 years of ABAP experience, with a strong focus on handling FICO business-related requirements. Your ability to understand and collaborate with Finance business users will be crucial for successful project delivery. Your proficiency should extend to various technical aspects, including system analysis, design, development, and implementation. You should be well-versed in SAP R/3 environment and demonstrate expertise in ABAP workbench, Data Dictionary, reports generation, Dialog Programming, and Object-Oriented Programming. Furthermore, you must have experience in SAP Scripts, Smart Forms, ADOBE Forms, Data Migration, Data Uploads, and Technical Design Documentation. Your role will also involve activities such as developing RFC, handling IDOCs, and managing BDC processes. In your daily responsibilities, you will engage with Finance department users to gather requirements, create Business requirement documents, guide the technical team, and deliver the necessary applications. You will play a crucial role in transforming business requirements into technical specifications, coding, testing, and debugging programs to ensure smooth project execution. Additionally, you will be accountable for performance tuning, testing, system integration, and ensuring that system activities meet SLA requirements. Your role will also involve managing operational support, handling client tickets/issues, and providing timely solutions to ensure client satisfaction. Your educational background should include a Bachelor's degree, and you should have a minimum of 10 years of experience in software development, with expertise in HTML5. Your work schedule will be full-time during the day shift, and the work location will be in person. If you meet the desired qualifications and are looking for a challenging opportunity to showcase your SAP ABAP and FICO skills, this role could be a perfect fit for you.,

As an Operation Executive at Zest Rover Holidays, your primary responsibility revolves around ensuring the smooth execution of travel arrangements and events (MICE) for clients. You will be in charge of managing the operational aspects of travel, logistics, and event planning to guarantee a seamless and memorable experience for clients. Here is an overview of the key result areas (KRAs) for your role: Travel Arrangements & Coordination: - Coordinating and organizing travel plans for clients, including flights, accommodation, transportation, and activities. - Establishing and maintaining relationships with travel service providers to ensure quality service and competitive pricing. - Ensuring clear and timely communication with clients about their travel details and changes in itinerary. - Ensuring clients have all the necessary travel documentation, such as visas, permits, tickets, and insurance. Event Planning & Execution (MICE): - Assisting with the planning and execution of MICE events, including conferences, corporate meetings, incentive trips, and exhibitions. - Handling logistics for events, such as venue selection, room arrangements, transportation, catering, and other event-related services. - Communicating with event vendors to ensure they meet deadlines and quality standards. - Overseeing event execution on-site to ensure everything runs smoothly. Budget Management: - Ensuring that travel arrangements and event costs remain within budget while maintaining quality. - Coordinating with finance to ensure accurate and timely processing of all related invoices. - Working with vendors and suppliers to negotiate competitive rates for services. Client Satisfaction & Quality Assurance: - Ensuring all travel and event services are of the highest quality and align with client expectations. - Gathering feedback from clients to identify areas for improvement. - Handling any issues or complaints that arise during the travel or event process and providing solutions promptly. Operational Efficiency: - Identifying and implementing operational improvements to enhance efficiency in planning, coordination, and execution. - Maintaining accurate records of all bookings, itineraries, event details, and client information. - Effectively using internal systems to manage tasks and communicate with the team. Compliance & Risk Management: - Ensuring compliance with company policies and legal regulations. - Identifying potential risks and implementing contingency plans. Team Collaboration: - Working closely with sales, marketing, and client servicing teams to meet client requirements effectively. - Keeping relevant departments informed about the progress of travel arrangements and events. - Providing guidance and support to junior team members involved in operations. Vendor & Supplier Management: - Building and maintaining strong relationships with suppliers to ensure high-quality services. - Negotiating favorable terms with vendors and suppliers. Reporting & Documentation: - Regularly reporting on the status of operations to senior management. - Ensuring all relevant documentation is well-organized and accessible. Sustainability & Innovation: - Looking for opportunities to incorporate sustainability into travel and event planning. - Identifying innovative solutions or new technologies to improve operations. These KRAs are designed to help you effectively manage operations, provide quality service, and contribute to the overall success of travel and MICE services at Zest Rover Holidays.,

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service Graduate Freshers can apply Fluency in English is mandatory + Tamil/Hindi/Marathi Excellent communication and interpersonal skills Immediate joiners preferred Compensation: CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Kamya- 9084148502

Fashion Background, Good Communication Skills, Confident and Presentable.

We are looking for an AM/ Manager CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry Coordination with bankers, channel partners, internal team, and other departments Strategize & achieve the collection targets Monitor the grievances and escalations received from customers Ensure timely, accurate, and satisfactory solutions are provided to each of these queries. Preferred candidate profile A bachelors degree with a minimum of 3+ years of relevant experience Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively. Familiarity with CRM software and tools. Results-driven with a customer-centric mindset. Interested candidates can share resume at hr@houseeazy.com or whatsapp at 9211678207