1391 Client Satisfaction Jobs - Page 5

Process -( REAL ESTATE PROCESS) QUAL- HSC EXPERIENCE - 6Mnth +On Paper(CALL CENTRE) CTC- 32000. COMMS- CLUSTER 1& VERSENT 5+.

(Customer Service) No. Of Opening:- 75 -Excellent communication -Hsc experience/Graduate fresher Salary:- 16000 in hand 20000 CTC Graduate Experience:- 17000 in hand 21000 CTC 9am - 6pm Sunday fixed off

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

Us rental homes services (voice) Graduate fresher/undergraduate with 6 month exp on paper Salary - 28,950inhand + incentives 5 days working with any 2 week off Rotational shift

Retention Voice - Good communication - Gradute + 1 yr experience mandatory Salary:- 17000 in hand 22000 CTC Shift timing:- 7.00am to 4.00pm 3.30pm to 12.30am Any 9 hrs rotational shift

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

Candidate must have good communication skills Freshers salary will be 14.5k in hand salary and Experience salary will be 23k in hand

Process: Tata Digital (Slab 2 - Taj) Experience -Hsc/ Graduate fresher or any 6 months of experience Shift: Rotational shift from 9am-12am for girls and for boys 24*7shift any 9 hours shift Any 1 week off Required Candidate profile Salary: 25000 CTC for Experience Salary for freshers-22000 CTC *Location:Malad

Only Graduates Language proficiency English with Oriya\Assamese Qualification: Graduation AMCAT score >=50 Minimum work experience 18 months with 6 months of BFSI experience. CTC up to 30K per month

Process -( REAL ESTATE PROCESS) QUAL- HSC EXPERIENCE - 6Mnth +On Paper(CALL CENTRE) CTC- 32000. COMMS- CLUSTER 1& VERSENT 5+.

(Customer Service) No. Of Opening:- 75 -Excellent communication -Hsc experience/Graduate fresher Salary:- 16000 in hand 20000 CTC Graduate Experience:- 17000 in hand 21000 CTC 9am - 6pm Sunday fixed off

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

Retention Voice - Good communication - Gradute + 1 yr experience mandatory Salary:- 17000 in hand 22000 CTC Shift timing:- 7.00am to 4.00pm 3.30pm to 12.30am Any 9 hrs rotational shift

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

We are seeking a dynamic and results-driven Customer Success Manager to join our team in Chennai. The ideal candidate will be responsible for building and nurturing long-term client relationships, ensuring exceptional customer satisfaction, and driving overall client success. If you thrive in a fast-paced environment and are passionate about delivering value to clients, wed love to hear from you. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring smooth onboarding and continued engagement. Build and maintain strong client relationships, providing strategic guidance to help clients achieve business goals. Monitor customer health metrics and proactively resolve potential issues. Collaborate with cross-functional teams (Sales, Product, Support) to ensure client needs are addressed effectively. Analyze client data to drive adoption, identify upselling/cross-selling opportunities, and maximize value. Conduct client review meetings and presentations focused on performance metrics and growth opportunities. Maintain a high level of client satisfaction and retention through regular communication and personalized support. Develop reports, feedback loops, and satisfaction tracking mechanisms. Key Skills & Competencies Strong background in customer success, account management, or client relationship management. Experience in managing client satisfaction rates and monitoring KPIs. Proficiency in working with customer databases and analyzing data for decision-making. Excellent communication, presentation, and interpersonal skills. Strong leadership, problem-solving, and time management abilities. Ability to work independently and in a collaborative environment. Preferred Qualifications Bachelors degree in any discipline (MBA preferred). 3–5 years of relevant experience in customer success or client-facing roles. Prior experience in tech-enabled or service-based industries is a plus.

As an Analyst in our Workforce Transformation Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Review incoming tickets and prioritize based on urgency and impact. Log new tickets accurately, ensuring all relevant details are captured. Review and update system documentation, user manuals, and technical specifications. Understanding of system interfaces, features, and functionalities Respond to client inquiries with clear, concise communication. Utilize scripts or knowledge bases to troubleshoot common issues. Investigate and resolve more complex issues that require in-depth knowledge of the system. Collaborate with technical teams or developers for advanced troubleshooting if needed. Document solutions for frequently encountered issues to contribute to the knowledge base. Update existing documentation based on new learnings or changes in the system. Provide regular updates to clients on ticket status and resolution timelines. Offer post-resolution support to ensure client satisfaction and understanding. Stay updated on system updates, patches, and new features that impact support. Participate in regular training sessions or team meetings to share knowledge and best practices. Monitor key performance indicators (KPIs) related to ticket resolution times and client satisfaction. Prepare reports summarizing support activities and outcomes for management review. Share insights and learnings with peers during team meetings. Desired qualifications Proficiency in Cornerstone products is mandatory. Experience of working with other learning tech systems is preferred. Experience of close to 2-5 years in Learning Technology Operate Analytical mind-set. Outstanding verbal and written communication skills. Excellent academic credentials.

To achieve excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices; Assist the Chief Engineer / Dy. Chief Engineer in managing M&E scope of the projects to ensure the quality and deliverables with in the stipulated time; Assist in providing comprehensive facility, contract and procurement management for technical services to the client; Contribute to achieving financial and other targets established by the Senior Facilities Manager; Achieve Key Performance Indicators and Service Level Agreements targets. Property Operations Support the Chief Engineer / Dy. Chief Engineer in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturer s recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment; Assist the Chief Engineer to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client; Assume AFM responsibilities if need arises; Responsible to handle the shifts independently on all Engineering related matters; Reporting: Responsible for daily reporting on M & E to the Chief Engineer; Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports.

Promote and sell banquet, conference, and meeting facilities to corporates for events such as trainings, workshops, meetings, and business gatherings. Build and maintain strong relationships with corporate clients and event planners. Prepare customized proposals, pricing, and contracts based on client requirements. Coordinate with operations & F&B for event execution. Conduct regular follow-ups and ensure client satisfaction pre- and post-event. Achieve monthly and annual sales targets. Qualifications & Experience: Graduate or Postgraduate in Hotel Management, Sales, or related field. 8-10 years of experience in banquet/corporate sales, preferably in hotels or convention centers. Proven track record of meeting/exceeding sales targets. Excellent communication, presentation, and interpersonal skills.

Facilitate Client Visits Off site/External Events Audio Visual Requirements Off site. and Off site function and meal arrangements Overall management of all External Events for the client Responsible for Event related Escalation Vendor Management Training Customer Feedback reporting and Management. Development of new vendor to ensure high service levels at optimum cost. To negotiate with Hotels for better competitive rates. KEY PERFORMANCE MEASURES External client satisfaction Escalations Managing difficult Customers Process improvements.