1396 Client Satisfaction Jobs - Page 40

Night Shift - Voice Process. Ability to speak English accurately and clearly. Candidates who can speak multiple regional languages are preferred. We are looking for candidate who is locally available in Tirunelveli only.

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Account Manager Principal responsibilities Client and Investment Manager retention / satisfaction work in tandem with product management, service delivery and client management to ensure high levels of client satisfaction and a reference-able client base Create and maintain detailed client / investment manager plans that effectively map the organisational structure and key contact points in the assigned clients Ensure proactive management of issues across all products and jurisdictions by directing the resources in each service component or jurisdiction Capture, advocate and drive service improvement opportunities and prioritise change management agendas across the business Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client and investment manager engagement and maintain full compliance with internal controls Promote adoption of digital tools and support to co-service model Requirements Minimum of three years experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy Understanding of core commercial and contractual drivers and business performance Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders Proven capacity to operate across a complex organisation collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management Sound understanding of controls, risk management (product and market) and mitigation techniques You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Required Candidate profile Min 1 year exp required in Voice Undergraduate & Graduate both can apply Take customer calls related to service activation,troubleshooting,and billing Deliver real-time solutions while ensuring policy

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Required Candidate profile Min 1 year exp required in Voice Undergraduate & Graduate both can apply Take customer calls related to service activation,troubleshooting,and billing Deliver real-time solutions while ensuring policy

Handle customer queries through voice/email/chat. Provide information and assistance as per the process requirements. Log all cases with complete and accurate details. Deliver consistent service aligned with company standards. Required Candidate profile Graduation required Hiring For Customer service\ Sales\Collections (Only Voice) Minimum 1 year experience required in voice Both Side Cab Facility Rotational Shifts & Offs

Monitor and manage leads generated via digital platforms Allocate leads to Dealer Sales Executives (DSEs) based on criteria like location, availability, and specialization. Ensure timely follow-up and status updates on all leads as per SLA

Role & responsibilities : We are seeking a proactive and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, providing excellent service, resolving issues efficiently, and ensuring a high level of customer satisfaction. Excellent Communication skills are mandatory Preferred candidate profile Previous customer service experience Competent in the Microsoft product suite Positive, mature, motivated individual with strong people skills Responsible, accountable and has integrity Effective multi-tasker who can work at a fast pace Well organised and resourceful, with attention to detail Clear and appropriate phone manner with verbal and written communication skills Ability to analyse and solve problems effectively Passionate about delivering for customers and will go the extra mile to ensure their needs are met

Identifying potential clients and develop leads. Providing technical support, resolving queries. Following up on leads and maintaining positive relationships with current clients and ensuring satisfaction. Developing strategies to increase sales.

Hiring for TOP International Process Customer Care executive Minimum Qualification is 12th pass Cabs + rotational night shifts with International Exposure For faster response WHATSAPP cv to HR 79827 39499

Job Summary 4 to 7 years of experience in influencer marketing role. Experience working with a digital marketing agency in an influencer management role is a must Good communication and interpersonal skills Knack to build and maintain relationships Strong creative and strategic thinking and negotiation skill Ability to keep up to date on all social media and influencer trends Prior team management experience Key Responsibility - Ensuring smooth internal external coordination while ensuring optimum efficiency and client satisfaction while adhering to quality checks Conduct regular research on brand handled and its competitors including new trends, on-going campaigns, creative innovations, events, promotional activities, social media etc. - macro micro view); analyze determine their strengths and weaknesses relative to your brand identify areas of opportunities/ growth for your brand Ensuring client satisfaction by smooth and timely delivery of work Leading all operations and ensuring error free execution of deliverables including cost sheets, plans and reports for Marketing Campaigns. Assist in creating strong case studies of executed campaigns and apply for Awards in relevant categories. Participate in training programs and workshops to develop skills and knowledge relevant to the role Opportunity mapping by networking and building rapport with influencers and seamlessly integrating the brands with the category of influencers. Setting up and ensuring internal processes are followed to ensure efficiency. Providing guidance to team members on executional tasks Engage in Business Generation by cross selling, boosting brand collaborations and building partnerships Reporting on monthly billings, collections and upselling to clients basis the needs of the campaign. Look after revenue forecasting, budget management and optimally allocate internal teams maintaining healthy P L. Conflict resolution problem solving between individual internal teams Timely feedback performance evaluation of team members. Optimum utilization of team members while making sure that the team is not overworked or under worked. Tend to team development and motivation while internally training team members to increase efficiency, technical skills, soft skills, research training. Building a beyond transactional relationship and creating a positive experience for all stakeholders Providing creative inputs on campaign aspects Responsible for creating the relevant content that needs to be shared and gaining the approval from the client. Sharing the quotations and deliverables. Plan persuasive approaches and pitches that will convince potential influencers to engage in business with the company. Scaling up business relationship with the Influencers and client whale keeping a track of deliverables Identify timely hiring requirements while also ensuring smooth hiring and onboarding of resources.

Customer Relationship for leading roles in the Real Estate and FMCG industries Candidates should have excellent communication skills, a client-focused approach, and the ability to build relationships. Experience in sales or customer service is a plus

Cultivate Client Relationships: Build and sustain strong, long-term relationships with key clients, ensuring effective campaign execution and high client satisfaction. Develop and Execute Strategies: Design and implement customized influencer marketing strategies, utilizing insights to unlock client potential. Drive Growth and Achieve Objectives: Identify upselling opportunities, manage budgets efficiently, and meet or exceed targets for revenue and client success. Address and Resolve Challenges: Tackle any issues or obstacles during campaigns to ensure seamless execution. Provide Industry Insights: Keep abreast of industry trends and offer clients valuable updates and strategic recommendations. Foster Internal Collaboration: Partner with internal teams to ensure successful campaign delivery and performance. Experience: 2-3 years MBA or an equivalent degree. Fluency in spoken and written English and local language. Experience in advertising sales, digital marketing, consulting, brand marketing, and/or in a media agency environment. Experience improving business relationships and successfully developing new business opportunities. Ability to think strategically about complex issues and develop recommendations and action plans. Ability to lead and manage multiple projects simultaneously, with a broad range of internal and external stakeholders. Established relationships and presence with clients. Where are we today? 4000+ Campaigns Delivered, 400+ Brands signed up on our platform, and 650K+ Influencers onboarded with a collective reach of 6.5 Billion+. To sum it up, we are India s largest Influencer marketing platform.

Job Title: Project ManagerLocation: MaduraiExperience:24 YearsProject Role: Project ManagerOpen Position(s): 2Job Role:Manage project delivery timelines, ensure quality standards, handle risks, and drive collaboration between technical teams and stakeholders Must-Have Skills:- Experience in project planning, risk mitigation, and stakeholder communication- Strong understanding of quality assurance and coding best practices- Expertise in project tracking, schedule adherence, and delivery coordination- Ability to manage complaints and ensure client satisfaction- Familiarity with project management systems (PMS) and compliance processes-Proven ability to lead cross-functional technical teams

Lead client-facing product migration projects, coordinating tasks, timelines, and communication to ensure successful delivery and client satisfaction. Must-Have Skills: - Experience managing product implementation/migration projects, preferably in Revenue Cycle or healthcare domains - Strong client communication and stakeholder coordination skills - Ability to manage multiple projects under tight timelines - Proficient in project planning, tracking deliverables, and risk mitigation - Familiar with best practices, training facilitation, and cross-functional collaboration - Skilled in creating status reports, handling client queries, and ensuring smooth project transitions

" Education : BE/BTech/MBA Job Details: Writing BRDs, FSDs, working closely with Business and operations stakeholders (both internal and external) for requirement analysis for Cash management application esp. in Govt. projects. Expected to be involved in the requirement gathering, writing of the business requirement and functional specifications. Needs to liaise internally with the development team, QA team, coordinate UAT and be involved in production implementation. Technical & Behavioral Competencies: The candidate should have strong functional skills and excellent communication skills, both verbal and written. The job requires: 1. Background in Cash Management Payments for Corporate clients, Reporting, etc. 2. Strong background of payments and reporting platforms with a good knowledge of end to end flows. 3. Knowledge of Core banking systems, accounting flow and their implementation 4. Knowledge of various clearing systems and different standard payment types like RTGS, NEFT, IMPS, UPI, Cheques, SWIFT, etc., 5. Ability to draw Functional process Flow diagrams, Data Flow diagrams, Sequence diagrams, Wireframes & Mockups Besides, the following soft skills are also expected : 6. Clear organization and ability to manage own deliverables as a project 7. Ability to take into account changed priorities and manage queuing accordingly 8. Service oriented attitude and strong commitment to client satisfaction 9. Interpersonal skills, ability to consolidate action plans and diligently report progress status 10. Capable of working under pressure towards tight deadlines 11. Analytical, lateral thinker and result oriented person 12. Team player demonstrating self initiative when necessary "

Profile- Customer Support Executive Process- Domestic & International Location- Kolkata Language- English, Hindi Shift- Rotational/Night Shift Immediate joiners WORK FROM OFFICE Fresher and experienced both can apply Salary- 19k-30k CTC

Roles and Responsibilities Manage CRM systems to track customer interactions, sales, and marketing activities. Develop and implement strategies to improve client satisfaction and retention through effective communication channels. Collaborate with cross-functional teams to resolve issues related to product quality, pricing, or service delivery.

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

Role & responsibilities • Lead and manage the entire CRM department for the project • Supervise CRM executives and ensure timely execution of post-sales activities • Handle end-to-end documentation agreements, demand letters, receipts, allotments, and possession formalities • Ensure seamless coordination with Sales, Accounts, Legal, and Site teams • Maintain and update accurate client records in CRM software and Excel • Proactively resolve client concerns with a customer-first approach • Manage professional communication email, telephonic, and in-person • Plan and execute possession handovers smoothly, ensuring complete customer satisfaction • Drive initiatives to enhance client experience and retention Preferred candidate profile • In-depth knowledge of real estate post-sales processes • Excellent communication & client handling skills • Strong leadership and team management abilities • Expertise in CRM software and Microsoft Excel • Well-versed in agreement drafting & legal coordination • Effective coordination across departments • Strong problem-solving and decision-making skills • Ability to manage possession procedures smoothly

Role & responsibilities Strong client communication & follow-up Handling customer queries, agreements, and documentation Coordination with sales, accounts & site teams Managing post-sales activities allotments, demand letters, receipts CRM software knowledge & Excel proficiency Professional email and telephonic communication Excellent interpersonal and problem-solving skills

Attend walk-in customers and understand their requirement Explain vehicle features, specifications, and pricing Conduct test drives and follow up with prospect Maintain and update customer database Achieve monthly sales targets Apoorv HR -7880092769 Required Candidate profile - Graduate - 0–2 years of sales experience (automobile preferred) - Good communication and negotiation skills - Must be target-oriented and customer-focused - Two-wheeler license preferred

Role Summary WSP is seeking a highly skilled individual for this role to join the Design and Engineering Management team on major multi-disciplinary project delivery, from concept stage through to detailed design. The role will focus on establishing and implementing best practices and leadership through design production, coordination and delivery across multiple discipline teams. Accountabilities of the role include managing production of high quality coordinated designs and project deliverables, technical and people leadership and project delivery leadership . The role holder must take a proactive ‘hands on’ approach to all aspects of the role. This is a fantastic opportunity to join WSP as part of an expanding multidisciplinary Metro delivery team with a portfolio of major projects globally. As a member of our team, you will have the opportunity to influence the most exciting and high profile major projects across the world. Responsibilities Project and Technical Delivery Lead the management of designs through all design stages, ensuring coordinated designs are produced across discipline teams Presenting design outputs in a clear and precise manner Take a strategic lead role on large multi-disciplinary projects as well as providing bespoke design solutions to niche and architectural led concept designs Manage design interfaces across multidisciplinary project teams Engage with the Complimentary Resource Centres (CRCs) to ensure that communication and design processes are continually improved Continual and early communication of progress and issues with wider project team (e.g. EWN, etc) Familiarisation with project relevant standards, ideally including metro design standards for sub-surface stations Own and effectively manage scope delivery to budget and programme Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients Provide leadership and guidance in the successful delivery of projects, ensuring client satisfaction Manage project risk Key Competencies / Skills Strong experience working on metro schemes and station design, ideally including sub-surface metros A proven track record of successful design delivery, in particular taking designs from concept/preliminary stage to tender/reference design, to support Clients’ procurement of Contractors The ability to make a difference, pro-actively manage requirements and risks and influence others to deliver successfully Excellent inter-personal skills, with good leadership capable of communicating effectively with other members of the project team, stakeholders & Clients Preferred Chartered status with a relevant globally recognised professional institution Experience of operating as a lead client contact for consultancy services and the fostering of excellent relationships with Clients and co-professionals Technical Experience (e.g. Areas, Software) International experience in leading multidisciplinary teams producing, checking and coordinating designs through the entire design and construction cycle for projects Ability to lead teams to produce high quality coordinated design solutions Technical focus on the delivery of the technical design reports, drawings and specifications to the required regulations and quality standards Provide technical solutions on projects Good knowledge of H&S legislation, Safe by Design principles and Railway safety Initiate and participate in design peer reviews in alignment with the QMS system Provide support and guidance to Technical Working Group (TWG) Keep up to date with industry developments with respect to own discipline and understand and appreciate the basic technical principles and drivers of other disciplines A strong fundamental understanding of all aspects of design and engineering management on Metro projects (design delivery, information management, engineering assurance, systems engineering, systems assurance, etc) Review the Design and Engineering Management Plan and other related project documents and requirements Support development and implementation of project processes (e.g. engineering assurance, meeting schedules, interface management, design decision logs, etc) Support development of guidance documents Coordinate information sharing Lead coordination meetings Experienced in discipline and industry specific software Other People and Team Leadership Client Relationships Collaboration & Teamwork Commercial Acumen Technical Capability & Delivery Adaptability & Learning Qualifications Bachelor of Engineering, Bachelor of Technology Relevant professional qualification

Hiring Tele caller Manage customer relations, achieve collection targets, prepare reports, ensure corrections, and collaborate with teams to improve customer experience. Daily calling of 30 parties and security cheque follow-up.