1391 Client Satisfaction Jobs - Page 4

As a Regional Sales Manager, your main responsibility will be to develop and implement sales strategies that align with the company's business targets. You will be tasked with identifying new market opportunities, establishing strong customer networks, and managing relationships with dealers and distributors to drive business growth. A key aspect of your role will involve generating and following up on leads to effectively convert them into successful sales. To stay ahead in the market, you will need to conduct regular market research and competitor analysis to identify trends and opportunities for growth. Collaboration with the marketing and product teams is essential for coordinating promotional activities and ensuring a cohesive approach to sales. Furthermore, you will be required to prepare and present detailed sales reports and forecasts to the management team. Customer satisfaction is paramount in this role, and you will need to resolve any customer issues promptly to maintain strong client relationships. Additionally, conducting on-site visits and client meetings as necessary will be part of your routine to address customer needs effectively. Another aspect of the role involves representing the company at trade fairs and industry events to promote brand awareness and establish the company's presence in the market. Your ability to effectively communicate the company's value proposition and build relationships with potential clients will be crucial for success in this position.,

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing an environment where you can grow, belong, and thrive. Your career at NTT DATA is about believing in yourself, seizing new opportunities, and embracing challenges. Expand your skills and expertise in your current role while preparing for future advancements. Encouraged to take every opportunity to further your career within the global team. As a Senior Associate Service Delivery Specialist, you will be a developing subject matter expert responsible for providing continuity in service and advocating for the client. Supporting the business by managing overall contract management for small to medium client contracts, ensuring client satisfaction, service delivery, and contract profitability. Acting as the primary interface between the client and the organization, managing service relationships, governance structure, and service management review meetings. Your role involves performing client-facing activities in service activation, ensuring successful completion, identifying trends for service delivery improvement, and communicating with regional and global stakeholders. Key responsibilities include managing operations performance, change management, compliance, client satisfaction, and service improvement plans. To excel in this role, you need to establish strong relationships with internal stakeholders and external clients, exhibit good communication skills, analytical mindset, problem-solving abilities, and a client-service orientation. Ability to work well in a pressurized environment, demonstrate assertiveness, persuasion, and influencing abilities, and show initiative and commitment to succeed. Developing proficiency in project management is essential. Academic qualifications and certifications required include a relevant bachelor's degree in Information Technology or Business Administration, ITIL Certification (Foundation or higher-level), PMP certification (desirable), and Client Relationship Management certification (desirable). The ideal candidate should have a moderate level of experience in service delivery or related functions, delivering IT services, managing IT projects, understanding the IT service lifecycle, and managing client relationships to ensure client satisfaction. This is an on-site working position at an Equal Opportunity Employer.,

The Community Manager plays a pivotal role in ensuring the seamless operation of the co-working center, focusing on client satisfaction, lead generation, and overall community engagement. This position requires a dynamic individual with excellent communication skills, organizational abilities, and a passion for creating a vibrant and collaborative workspace. Overseeing day-to-day operations of the co-working space, collaborating with housekeeping and administration teams to maintain a clean and efficient workspace are crucial responsibilities. Ensuring that all facilities and amenities are well-maintained and operational is essential, along with fostering a positive and inclusive community culture within the co-working space. Addressing client queries, concerns, and requests promptly to ensure high client satisfaction, implementing strategies to enhance the overall client experience and sense of community, and proactively identifying and pursuing potential leads to maximize occupancy rates are key aspects of the role. Additionally, conducting tours for prospective clients, collaborating with the marketing team to attract new clients, and monitoring monthly rent collection from clients are important tasks. Developing and implementing initiatives to retain existing clients, conducting regular check-ins with clients, and proactively addressing potential issues to prevent client dissatisfaction are vital responsibilities. Implementing measures to track and enhance the Net Promoter Score, gathering feedback from clients to improve services, and executing strategies to increase positive word-of-mouth referrals are essential duties. Organizing and coordinating events, workshops, and networking opportunities to foster community engagement, facilitating communication and collaboration among co-workers, acting as a liaison between clients and management, and providing insights and recommendations to management based on data analysis are significant components of the role. Qualifications required for this position include a Bachelor's degree in Business Administration, Hospitality, or a related field, previous experience in community management, customer service, or hospitality, excellent communication, interpersonal, and problem-solving skills, and the ability to multitask and prioritize in a fast-paced environment. This full-time, permanent position is based out of Surat location. If you are passionate about creating a vibrant and collaborative workspace, fostering a positive community culture, and contributing to the success of a growing co-working space provider, we encourage you to apply for this exciting opportunity. Health insurance and Provident Fund are included in the benefits package.,

General Manager - Operations will be a pivotal figure in overseeing and enhancing the operational processes of our B2B service marketplace. This role requires a strong background in B2B operations, including marketplace management, and a proven ability to drive operational excellence while maintaining high client satisfaction. PRIMARY RESPONSIBILITIES Operational Strategy: Develop and implement strategic plans to optimize service delivery, marketplace performance, and operational efficiency. Team Leadership: Lead and mentor a team of operations professionals, fostering collaboration and a high-performance work environment. Marketplace Management: Oversee the day-to-day operations of the marketplace, including onboarding vendor partners, managing listings, managing vendors, and ensuring seamless execution. Quality Assurance: Establish and maintain quality control standards to meet the clients standards, to ensure a high level of service quality. Client Satisfaction: Monitor and improve client satisfaction by addressing client concerns and facilitating effective communication between clients and service providers. Resource Allocation: Efficiently allocate and manage resources for operational infrastructure to meet marketplace demands. Budget Oversight: Develop and manage operational budgets, monitoring expenses and identifying cost-saving opportunities. Performance Metrics: Define and track key performance indicators (KPIs) for the marketplace and report on operational performance. Risk Management: Identify marketplace-related risks and develop mitigation strategies to ensure the smooth functioning of the marketplace. Regulatory Compliance: Ensure the marketplace&aposs compliance with industry-specific regulations, quality standards, and legal requirements. Process Documentation: Create and maintain detailed operational procedures for the marketplace and service provider onboarding. DESIRED SKILLS Graduation in marketing, sales, business administration or supply chain management 7-10 years experience in dealing with vendors with negotiation and decision-making skills Excellent analytical and problem-solving ability with communication skills Proficient in all Microsoft Office applications. The ability to multitask effectively. Show more Show less

Process: inbound Required count : 50 Process details: inbound process Prior experience : Graduate Fresher Graduate with 1year calling experience Shift timing: Rotational day shift * Required Candidate profile Any one week off Batch Date : 25-Oct-24 *CTC : 23000 CTC In hand: 18000 Excellent communication skills

Process details: inbound process Prior experience : Graduate Freshers Graduate with 1year calling experience Shift timing: Rotational day shift * Any one week off Batch Date : Immediately hiring. *CTC : 23000 CTC In hand: 18000 Required Candidate profile Excellent communication skills

Process: Travel Experience -Hsc/ Graduate fresher or any 6 months of experience in calling. Shift: Rotational shift from 9am-10pm for girls and for boys 24*7 shift any 9 hours shift Required Candidate profile Any 1 week off Salary: 25000 CTC for Experience Salary for freshers-22000 CTC Location: Malad DOJ: Dec- 2024

Only Graduates Language proficiency English with Oriya\Assamese Qualification: Graduation AMCAT score >=50 Minimum work experience 18 months with 6 months of BFSI experience. CTC up to 30K per month

Process details: inbound process+upselling Experience :Graduate /HSC With 6 months experience in calling process with documents Shift timing: 6.30 am to 8:30 pm in between 9 hrs shift 5 days working 2 rotational week off Required Candidate profile *CTC : 27000CTC In hand: 22000k Location: MALAD Doj: 13 jan 2025

Process -( REAL ESTATE PROCESS) QUAL- HSC EXPERIENCE - 6Mnth +On Paper(CALL CENTRE) CTC- 32000. COMMS- CLUSTER 1& VERSENT 5+.

(Customer Service) No. Of Opening:- 75 -Excellent communication -Hsc experience/Graduate fresher Salary:- 16000 in hand 20000 CTC Graduate Experience:- 17000 in hand 21000 CTC 9am - 6pm Sunday fixed off

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

Us rental homes services (voice) Graduate fresher/undergraduate with 6 month exp on paper Salary - 28,950inhand + incentives 5 days working with any 2 week off Rotational shift

Retention Voice - Good communication - Gradute + 1 yr experience mandatory Salary:- 17000 in hand 22000 CTC Shift timing:- 7.00am to 4.00pm 3.30pm to 12.30am Any 9 hrs rotational shift

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

Candidate must have good communication skills Freshers salary will be 14.5k in hand salary and Experience salary will be 23k in hand

Process: Tata Digital (Slab 2 - Taj) Experience -Hsc/ Graduate fresher or any 6 months of experience Shift: Rotational shift from 9am-12am for girls and for boys 24*7shift any 9 hours shift Any 1 week off Required Candidate profile Salary: 25000 CTC for Experience Salary for freshers-22000 CTC *Location:Malad

Process: inbound Required count : 50 Process details: inbound process Prior experience : Graduate Fresher Graduate with 1year calling experience Shift timing: Rotational day shift * Required Candidate profile Any one week off Batch Date : 25-Oct-24 *CTC : 23000 CTC In hand: 18000 Excellent communication skills

Process details: inbound process Prior experience : Graduate Freshers Graduate with 1year calling experience Shift timing: Rotational day shift * Any one week off Batch Date : Immediately hiring. *CTC : 23000 CTC In hand: 18000 Required Candidate profile Excellent communication skills

Process: Travel Experience -Hsc/ Graduate fresher or any 6 months of experience in calling. Shift: Rotational shift from 9am-10pm for girls and for boys 24*7 shift any 9 hours shift Required Candidate profile Any 1 week off Salary: 25000 CTC for Experience Salary for freshers-22000 CTC Location: Malad DOJ: Dec- 2024

Only Graduates Language proficiency English with Oriya\Assamese Qualification: Graduation AMCAT score >=50 Minimum work experience 18 months with 6 months of BFSI experience. CTC up to 30K per month

Process details: inbound process+upselling Experience :Graduate /HSC With 6 months experience in calling process with documents Shift timing: 6.30 am to 8:30 pm in between 9 hrs shift 5 days working 2 rotational week off Required Candidate profile *CTC : 27000CTC In hand: 22000k Location: MALAD Doj: 13 jan 2025