2547 Client Satisfaction Jobs - Page 4

Key Responsibilities Team Management & Performance Lead a team of CSRs handling multiple logistics and transportation clients. Build a performance-driven culture using weekly scorecards, KPIs, and leaderboards. Conduct daily check-ins and weekly coaching to improve efficiency, communication, and tonality. Manage shift scheduling including Afterhours, Early Morning and Weekend support. Operations & Process Excellence Oversee accurate and timely customer communications, confirmations, and delay updates. Ensure proper coordination between CSR, Billing, Dispatch, and OS&D teams. Monitor and resolve escalations related to missed communications, errors, and service delays. Drive SOP compliance and...

Job description Job Title:- Sales -Executive Aim of Position- We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Key Responsibilities Responding to inquiries concerning business processes or the organization Calling active and budding clients to encourage the purchase of products and services. Maintain quality service by adhering to organization guidelines. Addressing clients' queries and grievances within prescribed TAT Ensure capturing of correct response from client Attending regular team meetings to clarify progress and performance-related expectations. Key Result Area Meeting Annual Operating Plan Acquisition and development of ...

Key Accountabilities Up-dation of data in ERP/ SAP (Sales Module). Managing Customer Lifecycle Enhance Customer Experience Follow-up on submittals Collections/ Payment Follow Ups with Customer Drive post sales activity Address and manage escalated customer queries Improving business relationship with Customers & Customer retention Sales & CRM budget, MIS reports, bookings and cancellations. Operational To contribute to the overall standardization of data, formats and MIS To conceptualize & identify opportunities to create and implement customer delight Managing site visits and walk -ins during property exhibition. Managing web site and walk in enquiries. Follow up of all walk-in prospects an...

Job description HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARSITPL!! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS,BLENDED PROCES LOCATION-NOIDA ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA? Shiningstars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable ...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. Job Sum y As a Loan Servicing Specialist IV within JPMorgan Chase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to ior roles. Your ability t...

Company: sh We are seeking a talented individual to join our Claims team at sh India Insurance Brokers Pvt Ltd . This role will be based in Bengaluru. This is a hybrid role that has a requirement of working at least three days a week in the office. Vice President - Claims We will count on you to: Develops and coaches colleagues including facilitating colleague technical trainings and provides ongoing technical support to the team in order to achieve internal KPIs and client isfaction for claims advocacy services. Facilitates moderately complex discussions with clients, client claim review meetings, and claim strategy discussions in order to provide subject matter expertise and handles tasks ...

Waste Management Operations W1. Manage onsite waste management operations including waste flow, quality of waste, waste processing W2. Staff management including selection, induction, training & development, competence assessment W3. Logistics/fleet management W4. Enable operations team to execute client requirements W5. Ensure SOPs are executed on the field with attention to detail W6. Supervisors are responsible for the precise processing of the different waste streams. W7. Monitor standard operations and resolve any deviations W8. Supervisors must know how to work all of the equipment for waste processing. W9. Motivate team to optimize and constantly improve performance while following pr...

Key Responsibilities Sales & Business Growth Own end-to-end sales cycles for Salesforce services, products, and solutions. Develop and execute sales strategies to expand the Salesforce portfolio across global markets. Identify, qualify, and close new business opportunities with international enterprise clients. Drive revenue growth through upselling, cross-selling, and solution-based selling. Client Relationship Management Build and maintain strong relationships with C-level executives, decision-makers, and key stakeholders. Serve as the primary point of contact for international clients, ensuring exceptional delivery and client satisfaction. Understand client needs and translate them into a...

1. Sales Closures: Drive end-stage negotiations to successful closures for high-value residential units. Engage with HNI/UHNI clients, addressing queries, objections, and concerns with a solution-oriented mindset. Coordinate with pre-sales and sales teams to understand the client s journey and preferences before initiating closure efforts. 2. Team Leadership: Lead, mentor, and manage a team of Closing Executives or Associates. Monitor individual and team performance, set targets, and ensure timely achievement of closure goals. Provide on-the-job coaching, shadowing, and feedback to improve negotiation and relationship management skills. 3. Client Management: Build trust and rapport with clie...

Responsible for daily client account coordination across warehousing, logistics, transportation, inventory control, and value-added services. Ensuring timely customer communication and operational support in timely manner meeting deliverables.

We are hiring a CRM Executive Salary 18-22k Location Kundli Experience 3-4YRS More information call on 8222829934

Job Description We are looking for a Customer Support Executive to handle customer calls and email requests from UK clients. The role involves responding to issues within defined SLAs, providing first-level support for telecom services, and helping hospital staff with application access issues. Key Responsibilities Attend inbound calls and respond to support emails from UK customers. Log and resolve customer issues within SLA. Provide basic troubleshooting for broadband, telecom services, and hosted phone systems. Assist hospital staff (doctors, nurses, admin teams) with login/access issues for clinical & non-clinical systems. Perform password resets, account unlocks, and basic IT support ta...

Leads and manages dealers relationships to market company products and services and assists in the development of dealer sales capability. Responsibilities Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. Sk...

Hi Jobseekers We are HIRING for LUCKNOW location Job Role : Customer Service Executive Work Mode: Work From Office Salary: Up to 2.5 LPA Job Overview We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. If you have excellent communication skills, enjoy helping customers, and are ready for immediate joining, this opportunity is perfect for you. Freshers and experienced candidates are both encouraged to apply! Key Responsibilities Handle inbound/outbound customer calls professionally Provide accurate information and resolve customer queries Maintain customer satisfaction through effective communication Update customer information in ...

We are hiring for India's 1st Legal Tech company for Help desk Executive. Location : Mumbai Experience : 2 to 5 Years Role & responsibilities: Act as the first point of contact for customers through calls, emails, and chat support. Allocate leads to the respective teams in a timely and accurate manner. Manage and update communication records in the system. Provide quick and effective responses to customer queries with a high level of professionalism. Ensure smooth coordination between internal departments and customers. Maintain SLA timelines for query resolution and lead allocation. Generate and share daily/weekly reports on help desk activities. Key Skills: Fluency in English with excellen...

VACANCY FORM Position Vacant : Customer Relationship Executive (Real Estate) No. Of Vacancy : 1 Reporting : Reporting to CRM Head Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housin...

A reactive sales executive focuses on responding to incoming leads and client inquiries, rather than initiating new business. Responsibilities include handling inbound sales calls and emails, managing the sales pipeline from lead to close, preparing proposals based on client needs, negotiating deals, and providing after-sales support to ensure client satisfaction. This role requires a strong focus on relationship management and providing timely, effective service to incoming clients. Key responsibilities Handle inbound inquiries: Respond to sales inquiries via phone, email, and other channels, and manage the sales pipeline for these leads. Understand client needs: Meet with clients (virtuall...

Job Title Associate Corporate Action Analyst Job Description So who are we? Hello, were IG Group. We are a publicly traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. Were global with offices in 18 countries and products in 16 regions. Were hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are lase...

A Day in the Life The individual will collaborate closely with cross-functional project teams within MEIC and the GBUs, leading medium- to high-complexity projects focused on enhancing existing products or implementing new features. This role blends strategic program management with strong business insight and will be instrumental in expanding business partnerships, driving value through process improvements, and promoting the adoption of best practices. Responsibilities may include the following and other duties may be assigned. Leads or leverages cross functional teams to evaluate, develop and manage projects for new product development and ongoing lifecycle management of products, process...

Develop and execute a comprehensive sales strategy for the Indian market, aligning with the company's broader business goals. Lead, mentor, and manage the sales team to meet and exceed revenue targets. Identify new business opportunities and emerging trends in the Indian market, fostering innovation and competitive differentiation. Establish and maintain strong relationships with key stakeholders, including C-level executives across various industries. Drive sales cycles from lead generation to deal closure, ensuring a consultative selling approach. Collaborate with product and marketing teams to customize solutions that meet specific client needs. Acquire new clients and expand existing rel...

A spa therapist provides various health and wellness treatments, like massages, facials, and body scrubs, to promote relaxation and rejuvenation. Key responsibilities include consulting with clients to understand their needs, performing treatments while maintaining hygiene standards, and managing administrative tasks such as client record-keeping and inventory. The role requires excellent customer service and communication skills to create a welcoming environment and ensure client satisfaction. Core responsibilities Client consultation: Meet with clients to discuss their needs, health concerns, and preferences before treatment.

ob Title: Key Accounts Manager (KAM ) Job Overview: The Key Accounts Manager will be responsible for managing and growing relationships with our key clients to drive retention, revenue growth, and overall satisfaction. This individual will act as the main point of contact for the clients, ensuring the successful delivery of services, resolving issues, and identifying new opportunities to expand the business within their accounts. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, ensuring prompt and efficient communication. Develop a deep understanding of each client'...

We seek a detail-oriented Customer Service Representative to manage customer queries via email, chat & social platforms. Must be fluent in English + Spanish/Portuguese, with strong communication, problem-solving skills & multitasking ability. Work from home

The Relationship Manager will be the primary bridge between Artha Senior Care and prospective residents and their families. This is a sales-driven, client-facing role focused on managing enquiries, building trust, creating strong first impressions.

Role Overview: Meelance is a professional networking and digital portfolio platform designed specifically for the media, events, and entertainment industry. It aims to empower creative professionals, talents, artists, and service providers, as well as businesses, to connect, collaborate, showcase their work, and discover curated opportunities for gigs and services. Key Responsibilities: - Digital Portfolios: Create dedicated showcase pages for talents to present their skills and body of work. - Specialized Job Board: Curate gigs and jobs focused on entertainment, events, and creative media. - Networking & Discovery: Utilize tools to build professional connections with peers, service provider...