1396 Client Satisfaction Jobs - Page 37

Responsibilities: * Manage customer relationships * Execute orders accurately * Increase conversions through persuasion * Drive sales growth * Maximize client satisfaction

Hiring for one of the Most reputed MNC of Gurugram location This process requires someone is a Graduate / Under graduate / 12th pass with 01 year of International Customer Service experience For faster response WHATSAPP cv to HR 79827 39499

We're Hiring: Business Development Manager (Recruitment & Staffing) Location: Noida Sec 64 Work Mode: WFO | 5 . 5 Days a Week Job Type: Permanent Industry: Recruitment & Staffing We are seeking a dynamic and results-driven Business Development Manager to lead new client acquisition and revenue generation for our staffing solutions services (permanent, contractual, and temp staffing). The ideal candidate will have a strong background in business development, sales, and client relationship management in the recruitment and staffing industry. Key Responsibilities: Client Acquisition & Portfolio Expansion: Identify, target, and acquire new clients across multiple industry sectors to grow the company's portfolio. Develop and implement innovative strategies for new client acquisition and lead generation. Client Onboarding & Relationship Management: Manage the complete client onboarding process, ensuring seamless handover to operations and delivery teams. Build and maintain long-term, trusted relationships with clients, ensuring high levels of client satisfaction and repeat business. Revenue Generation & Target Achievement: Drive consistent revenue growth by promoting and delivering staffing solutions including permanent, contractual, and temporary hiring. Monitor sales pipeline and forecast revenue, ensuring achievement of monthly and quarterly sales targets. Client Delivery & Coordination: Understand client requirements in depth and coordinate with internal teams (recruitment, operations, delivery) for timely and quality service delivery. Promote and manage client contract staffing services, including workforce planning, deployment, and project ramp-up. Vendor & Partner Management: Build and maintain a reliable vendor network to support high-volume hiring and specialized recruitment needs. Negotiate favorable terms with vendors to ensure cost-effective sourcing. Contracts & Proposals: Prepare, negotiate, and close contracts, proposals, service agreements, and renewals with clients in alignment with company policies. Market & Competitor Intelligence: Stay updated with industry trends, market developments, and competitor activities to continuously refine sales strategies. Identify opportunities for new services or market segments based on industry trends and client feedback. Required Skills & Qualifications: 5-10 years of experience in business development and client acquisition, preferably in the staffing/recruitment industry. Proven track record of consistently meeting or exceeding revenue targets. Strong understanding of staffing solutions, including permanent, contractual, and temporary hiring. Excellent negotiation, communication, and interpersonal skills. Ability to manage multiple clients and projects simultaneously with attention to detail. Proficient in CRM tools, MS Office, and reporting. Self-motivated, target-driven, and able to work independently as well as collaboratively. What We Offer: Attractive compensation package with performance incentives. Opportunity to work with leading clients across multiple industries. Supportive and growth-oriented work environment. Career advancement opportunities in a rapidly growing organization.

Key Responsibility Areas of job: CRM CRM role in residential societies facility management, with a focus on customer complaint resolutions, escalations management, regular customer engagement, meetings with key stakeholders and RWAs, feedback mechanisms, and implementation: 1. Customer Complaint Resolution : Ensure prompt and effective resolution of all facility-related complaints raised by residents, maintaining high satisfaction levels. 2. Escalations Management : Handle escalated issues with urgency and professionalism, ensuring they are resolved satisfactorily and in a timely manner. 3. Regular Customer Engagement : Conduct regular interactions with residents through surveys, meetings, and feedback sessions to understand their needs and concerns regarding facility management. 4. Meeting with Key Stakeholders and RWAs : in coordination of facility operations team, Organize and participate in meetings with Resident Welfare Associations (RWAs), key stakeholders, and committees to discuss facility management issues and improvement opportunities. 5. Feedback Implementation : Actively analyse feedback received from residents and stakeholders to identify trends and areas for improvement and implement appropriate actions. 6. Service Quality Assurance : continuous connect with facility team to monitor and basis the client feedback maintain high standards of service delivery across all facilities, ensuring adherence to agreed service levels and standards. 7. Conflict Resolution : Facilitate and mediate in conflicts related to facility management between residents, ensuring fair and prompt resolutions. 8. Communication Management : Manage effective communication channels to keep residents informed about maintenance schedules, service disruptions, and improvements in facility management. 9. Reporting and Documentation : Prepare and maintain comprehensive reports on complaint resolution metrics, feedback analysis, service performance, and improvement initiatives for management review. 10. Experience with Salesforce is a plus. . These KRAs are designed to ensure effective management of residential facilities, promote resident satisfaction, and drive continuous improvement in facility management practices through proactive engagement and responsive service delivery.

Interacting with clients to provide technical support via chat, phone & email; Remote/onsite on Products Maintain Daily Issues &bring closure to issues as TAT Review client feedback to improve &enhance quality Pre-Sales Demo for prospective enquirers Required Candidate profile 1 - 4 yrs exp. in ERP Support Edtech exp is preferred. Good communication, troubleshooting &problem solving skills Remote/onsite helpdesk exp. preferred Knowledge of ERP implementation & tech support Perks and benefits PF Medical Insurance Performance based Incentives

Job Title: Project Coordinator II Job Description The Content Strategist is a key role responsible for guiding the strategic and operational execution of content projects across APAC, EMEA, and US&C regions. This individual will manage project strategies, ensuring they align with organizational goals and regional priorities. By building strong relationships with stakeholders, the strategist provides strategic insights and technical support to advance projects. A significant part of this role involves leading strategic initiatives, collaborating with senior leadership to ensure team alignment and development. The strategist will identify opportunities for process improvement and innovation, facilitating workshops to ensure alignment with stakeholder expectations. Effective communication is crucial, with the strategist ensuring all tasks, timelines, and deliverables are clearly outlined. Maintaining ultra-clear client communications is vital to keep clients informed of deliverables and actions. As a strong individual contributor, the strategist will independently create and lead initiatives, collaborating with the ULT for feedback, thereby enhancing project success and client satisfaction. Require d Skills Develop and manage comprehensive project strategies and deliverables, including governance and approach as a project manager. Coordinate and support projects across APAC, EMEA, and US&C regions, ensuring alignment with regional priorities. Build and maintain strong relationships with key stakeholders across diverse regions, fostering collaboration and understanding. Provide strategic and technical support to regional teams, ensuring alignment with business objectives . Lead and drive strategic initiatives, collaborating with senior leadership to ensure team development and alignment. Identify opportunities for process improvement and innovation within the project framework. Communicate effectively with cross-functional teams to ensure seamless project execution and delivery. Facilitate workshops and meetings to align project goals and objectives with stakeholder expectations. Oversee the development of project-specific content strategies that align with client and organizational goals. Monitor and report on project progress, ensuring transparency and accountability at all levels. Location: IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors Language Requirements: Time Type: Full time

As a Presentation Specialist (Graphic designer) within Global Corporate Finance Office (GCFO) you will be responsible for the visualizing, creation and formatting of documents such as pitchbooks, proposals, financial statements brochures, infographics, complex presentation covers, templates and other types of presentations following JP Morgan standards using the Microsoft Office suite of applications (PowerPoint, Word and Excel), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom) and other AI tools. A strong Presentations Specialist is a creative agent who creates visually compelling materials for our internal and external clients. Job responsibilities Intake of presentation and create, edit, and annotate graphic designs and documents in accordance with specifications, using a variety of high-end graphics applications, ensuring quality, timeliness and overall client satisfaction. Be an expert in MS Office Suite. Manage and prioritize multiple deadlines, functioning independently with limited work direction Transform client briefs into impactful content format and designs leading to client satisfaction Ensure JPMorgan Chases brand integrity while meeting our internal clients need for creative, professional, high-quality and cost-effective graphic materials Receive feedback and apply this to continuous improvements in quality output, develop capabilities for innovation and service excellence Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence. Develop understanding of global GCFO organization and PPS teams and colleagues Follow established job tracking and completion process utilizing GCFOs Workflow Exchange (WX) tool Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible Maintain performance within established team procedures and policies, including attendance and conduct, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures Required qualifications, capabilities, and skills Graduate in any discipline Diploma in Graphic Design and proficiency in MS Office (PowerPoint, Excel & Word) Minimum 4 years professional experience in Presentations and Graphics designing, Infographics Creation, Motion Graphics (preferred) Experience in using AI tools and prompting (e.g. image generation, etc.) Strong creative thinking, accuracy, attention to detail, exhibiting a range or varied styles and techniques Excellent communication and interpersonal skills while working and influencing clients and team members Expert knowledge of Adobe Creative Suite InDesign, Illustrator and Photoshop a must along with expertise in MS Office applications Handle sensitive and confidential information with discretion Preferred qualifications, capabilities, and skills Experience and understanding in design concepts, visual communication and infographic storytelling Storyboard and conceptualize impactful design in relation to the message or content Excellent presentation and layout skills Accuracy, attention to detail and ability to proof own work Adaptability / Flexibility and ability to multi-task Positive attitude, professional, diplomatic and approachable by teammates Open to work flexible schedule during day, night, and weekend shifts

Client interaction and coordinating the project, creating mockups, roadmaps for the project. Effectively and accurately communicate relevant project information to the client and project team. Liaise with clients to identify and define project requirements, scope, and objectives Developing and maintaining a detailed project plan. After checking the Project, deliver the project to the concerned client. Entertaining Feedback of Client( if any) after delivering Project. Ensure client satisfaction by resolving clients queries and issue. Maintain periodic status reports including daily activity reports including daily activity reports and calls follow-ups made. What we expect from you? Excellent communication skills both written and verbal. Should be updated on latest technology and ongoing IT trend. Eagerness to learn, contribute and grow within the organization. Excellent time management and organizational skills . Flexible in nature and should have good decision making skills. Professional approach to time, costs and deadlines.

Required Experience Bachelor s degree in Business, Sales, or a related field. 2-3 years of proven experience in sales, with a track record of meeting or exceeding targets. Prior experience in sales within the healthcare technology sector. Demonstrated ability to communicate, present, and influence effectively. Familiarity with CRM software and MS Office. Responsibilities Develop strategies to achieve sales targets and expand customer base in the healthcare sector. Forge and maintain robust relationships with key healthcare industry players. Articulate the unique value of our SaaS offerings through compelling presentations and proposals. Lead and mentor a sales team, setting clear goals and monitoring performance. Stay abreast of market trends and shifts, as well as new products and competition. Collaborate with marketing to identify and capitalize on new sales opportunities. Provide accurate sales forecasts and analyze market trends. Attend industry events for networking and product promotion. Liaise with product development and customer service teams to ensure client satisfaction.

Housiey ( A Key Mansions Pvt Ltd entity) is a proptech startup making India's home buying journey simplified. We aim to revolutionize the Indian real estate industry with the help of technology. Housiey is an ecosystem that enables buyers to make smart decisions & ultimately to buy their dream home with a unique, complete transparent & convenient way. We are a team of 350 + professionals with offices in Mumbai, Pune , Bangalore, Ahmedabad, Gurgaon & Hyderabad. Housiey on Yearly basis - - Sold properties worth 1080 Crores (2022-23) - Facilitate 15000+ Site Visits of the Home Buyers - 1500+ Apartments booked in 2022-23 - 1.50lakhs+ leads generated Job Description As a Customer Relationship Manager, you will play a pivotal role in cultivating and maintaining strong relationships with our valued customers. Your responsibilities will include: Creating and maintaining comprehensive customer profiles and contacts to ensure personalized engagement. Building effective relationships with key clients to maximize revenue and strengthen loyalty. Participating in the development and execution of CRM strategies, such as communication plans, customer segmentation, and loyalty programs, to foster long-term customer engagement and retention. Serving as the primary relationship manager and initial point of contact for all reward programs, negotiations, and communications. Meeting with clients regularly and providing them with timely updates on their accounts and program status. Requirements: We are looking for candidates who possess the following qualifications: Excellent communication skills to effectively interact with clients and internal teams. Strong negotiation skills to secure favorable terms and agreements. Ability to manage teams and multitask effectively in a dynamic environment. Basic computer knowledge to navigate CRM systems and other relevant software. If you are passionate about cultivating customer loyalty, driving referrals, and delivering exceptional service, we encourage you to apply for this exciting opportunity. Compensation - 1) Fixed Salary 2) Attractive Incentive -Only Female candidates are invited. (Max age 38) -Preferable from real estate background (also we can consider other industry experience) Interested candidates please contact on below information. Contact Number - 8484857509 /8655915647 Email id - aparna.tiple@housiey.com / asmita.hirlekar@housiey.com

We are seeking a driven and empathetic Customer Relationship Manager to manage end-to-end relationships with our clients. Key Responsibilities: Client Onboarding & Project Assistance Customer Success Management Documentation & Feedback

Customer Success Agent Location: Remote (India) Type: Full-time, Thursday-Sunday, 8a to 6p CT Stage: Seed, scrappy, sprinting Join us in building the future of flexible work. About the Role Were hiring a dedicated, friendly, but clear, consistent, and high-ownership Customer Success Specialist to support our growing talent community. Based offshore (India), this role will serve as the frontline of support for our talent (independent contractors who pick up shifts via the platform), helping them navigate our app, resolve common issues, and feel confident and cared for. You’ll work Thursday through Sunday, 8am–6pm CT , exclusively via SMS and email — no calls, no payment handling. Just high-quality, high-touch service during our busiest days. Your primary focus will be answering incoming talent questions using pre-approved scripts, providing reminders about upcoming shifts, and proactively clarifying expectations. When things are quiet, you’ll support important back-end work to help our scale: organizing data, auditing shift details, and cleaning up talent records. What You’ll Do Primary Responsibilities Respond to all inbound SMS and email support requests. Triage common issues like account status, clock-ins/outs, and background checks Send shift reminders and onboarding nudges to unconfirmed or first-time talent Complete uniform approvals Spot-check shift listings for missing or incorrect information Secondary Responsibilities (Downtime Duties) Review pending talent profiles and message incomplete ones Send “welcome” messages to newly approved talent Organize FAQs and update support docs based on emails / SMS and engagement with talent Perform data hygiene tasks related to talent data across our admin panel

Profile- Customer Service Executive/ Voice Process (Domestic Process) Requirements- • Both Freshers & Experienced can apply. • Undergraduate & Graduate both can apply. • Excellent communication skills in English is must be verbal. • Must be comfortable in rotational shifts • Comfortable for Immediate Joining • Should be in Delhi-ncr or comfortable to relocate in Delhi-NCR. Perks & Benefits- • 6 days working Job Types: Full-time, Permanent, Fresher Pay: 20,000.00 - 35,000.00 per month Benefits: • Health insurance • Paid time off • Provident Fund Schedule: • Rotational shift Supplemental Pay: • Performance bonus • Yearly bonus Education: • Bachelor's (Preferred) and Undergraduates both are considerable. Language: • English (Required) Work Location: In person Speak with the employer- 7827292832

Key Responsibilities: Build and manage long-term, trusted relationships with key eCommerce clients to ensure retention and satisfaction. Act as the primary point of contact between clients and cross-functional teams including sales, marketing, operations, product, and customer service. Identify client problem statements, understand their business goals, and analyze their pain points to craft effective, customized solutions. Develop a deep understanding of each client's business model, competitive landscape, and growth strategy. Monitor performance metrics such as traffic, conversions, revenue, and customer behavior, and deliver data-backed insights to improve results. Drive upsell and cross-sell initiatives in alignment with the clients evolving needs. Lead periodic business reviews and strategic planning meetings to assess progress and define next steps. Quickly resolve issues, mitigate risks, and ensure a seamless client experience. Keep clients informed about new features, services, tools, and promotions that may benefit their business. Maintain detailed records of client interactions and progress in CRM platforms such as Salesforce or HubSpot. Qualifications & Skills: Bachelor’s degree in Business, Marketing, Communications, or a related field. 3+ years of experience in client relationship management, customer success, or account management, preferably within the eCommerce industry . Proven experience in identifying client challenges, uncovering goals, and recommending actionable strategies. Hands-on understanding of major eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce, etc.) and the digital commerce landscape. Familiarity with digital marketing, performance metrics, and online sales optimization. Exceptional communication, presentation, and relationship-building skills. Strong analytical and problem-solving mindset, with experience using tools like Google Analytics, Power BI, or similar platforms. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and project management systems (Asana, Trello, etc.). Comfortable working in a fast-paced, client-facing environment with multiple priorities.

Greetings !!! Role Overview : The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Must be fluent in Marathi & Hindi- Voice Process Average in English communication can apply. Graduation mandatory Fixed day shift Salary and Benefits CTC 15500 up to 25500 + Huge Incentive Statutory Benefits, PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Yearly salary Hike Internal Job Promotions (IJP) Interview Time: 10.00am 05:00pm HR Rasika Bisht - 9930641423

Account Manager: Not a Client Babysitter.” A Strategic Growth Driver. Let’s be clear—this isn’t a role for someone who just “checks in” on clients and sends quarterly reports. This is post-sale warfare , and we’re looking for someone who knows how to turn signed contracts into long-term revenue, insights into renewals, and relationships into referrals. At blueBriX , we build AI-powered, low-code health tech solutions for a U.S. healthcare system that’s in constant chaos. You won’t just “manage accounts”—you’ll protect, grow, and lead them through it. What you won’t be doing: Playing middleman between the client and the tech team Sending “Hope all is well!” emails into the void Scheduling Zooms for the sake of it What you will be doing: Owning the relationship from onboarding to renewal Understanding client goals better than they do Spotting expansion opportunities and making the upsell feel like a no-brainer Translating tech jargon into value that matters to the CFO, the COO, and everyone in between Putting out fires—without waiting for someone to bring a hose This isn’t just about retention. It’s about strategic growth . You’ll be a trusted advisor, a problem solver, and sometimes—let’s be honest—a therapist. You’re not afraid to push back when needed, because your goal isn’t keeping clients happy. It’s keeping them winning . You’ll thrive here if: You’ve got 3–6 years in Account Management, Customer Success, or Strategic Client Handling—ideally in SaaS or health tech You think in solutions, not excuses You can manage multiple accounts without dropping the ball or the tone You’re equally at home talking to end-users and C-suite decision-makers You’ve got thick skin, sharp instincts, and a calm under pressure that would make an ER nurse proud Bonus points if: You’ve worked with U.S. healthcare clients before You know your way around CRMs, dashboards, and renewal pipelines You’ve upsold without sounding like you’re upselling You can present, negotiate, de-escalate, and delight—all in the same call Location: Kochi, India (this is an in-office role—because face time > FaceTime) Team: Professional Services Reports To: Head of Customer Success / Director – Service Delivery We don’t want a people pleaser. We want a people challenger. If you’re ready to take full ownership of client success—and know how to turn delivery into growth—you belong here.

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

Currently we are looking-: Lead Customer Success Journey Manager for another AI Vertical. https://vjal.ai/- Join one of the world's leading AI training and services companies, renowned for delivering over 100 in-person workshops to more than 7,000 C-suite executives worldwide, including those from numerous blue-chip companies. We offer hands-on experience with various AI tools, providing training in the use of Generative AI tools to boost productivity Summary of Job: The Lead Customer Journey Manager is responsible for managing the end-to-end customer lifecycle , from onboarding new clients to retaining and growing relationships. This role involves close collaboration with Customer Service and Tech teams to enable smooth, rewarding customer journeys, identify gaps, implement solutions, and drive Surveys, feedback Job Responsibilities: Serve as the primary point of contact for customers and manage their end-to-end lifecycle. Facilitate a seamless onboarding process to help customers get up and running successfully. Develop and maintain strong, long-term relationships with customers through regular engagement and communication . Collaborative coordination with Customer Service and Tech teams to promptly resolve issues and address customer concerns. Identify bottlenecks or gaps in the customer experience by analyzing key interaction points. Implement solutions and process improvements to enable a smooth and rewarding customer journey. Prepare and share customer-specific dashboards and reports to track progress and performance. Gather customer feedback through surveys and direct conversations; analyze this data to extract actionable insights and guide ongoing enhancements and innovations (using tools like CSAT and NPS). Job Knowledge (Prerequisite) Proven experience in Customer Success, Client Servicing, or Account Management. Ability to collaborate with cross-functional teams (Customer Service, Tech, Product) to efficiently resolve customer issues. Ability to analyse customer data and extract actionable insights for retention and customer satisfaction. Familiarity with software and customer engagement tools. Ability to manage multiple accounts and priorities while retaining strong attention to detail. A customer-centric approach , passionate about delivering a great customer experience Skill Set Client Relationship Management Collaborative Teamwork and Cross-Functional Coordination Data Analysis and Report Generation Time Management and Ability to Handle Multiple Priorities Customer-centric Mindset with a Passion for Customer Satisfaction Proactivity and Initiative in Identifying Improvement Opportunities Education Qualification & Experience Bachelor's degree in Business Administration, Marketing, Communication, or related discipline Certifications in Customer Success, Client Servicing, or related programs (such as Customer Success Manager certifications) are a plus. 3 to 5 years of Experience Proven track record of improving customer experiences, preferably with a strong emphasis on digital journeys. Interested applicants, please feel free to connect. Regards, Hema Chauhan Human Resources Phone : 9971389200 Email: hema.chauhan@teams.apeejay.edu

Mega Walk-In Drive: Client Relationship Manager (Insurance Sales Representative) Company: Unik Life Location: KNR Corporate Office, Banjara Hills, Hyderabad Dates: 17th June to 20th June Timings: 11:00 AM to 9:00 PM IST Shift: Night Shift Only (7:30 PM to 4:30 AM IST) Contact HR: VMS Teja 9989555933 Job Role: Client Relationship Manager (Insurance Sales) Join one of the fastest-growing insurance teams in Hyderabad! We're hiring motivated, bilingual professionals (English & Hindi) passionate about sales and client service in the Property & Casualty Insurance domain. Key Responsibilities: Sales Generation Prospect & generate leads (cold calling, referrals, networking, online inquiries). Conduct client needs assessments and recommend suitable insurance policies. Present policy options, close sales, and meet monthly/quarterly targets. Client Relationship Management Build and maintain strong client relationships. Handle inquiries, renewals, policy changes & provide exceptional service. Product Expertise Advise clients on Homeowners, Auto, Commercial Insurance, Wind, Flood & Liability products. Recommend improvements to existing coverage. Admin & Compliance Manage policy applications and updates using Agency Management System. Ensure adherence to insurance regulations and ethical standards. What Were Looking For: Proven sales experience, ideally in insurance or financial services Excellent communication, negotiation & interpersonal skills Bilingual Fluent in English & Hindi Self-driven, detail-oriented & a team player Proficient in CRM/Agency Management Systems Bachelor’s in Business/Marketing/Finance (preferred) Willingness to work night shifts only Why Join Us? Great career growth opportunity Work with a passionate and dynamic team Develop deep product and market expertise Build a strong name in the insurance industry Walk in with your updated resume. Don’t miss this great opportunity! Address: NOTE: Only Males Unik Life C 2nd Floor, KNR Corporate Office Building, Care Hospital Back Side, 6-3-597/1, Anand Nagar Colony Rd, Venkata Ramana Colony, Naveen Nagar, Banjara Hills, Hyderabad, Telangana 500004, India View on Map

Job Title: Technical Pre-Sales Consultant Location: Chennai,Hyderabad,Bangalore Experience: 7 - 10 Years Job Summary: We are seeking a dynamic and detail-oriented Pre-Sales Consultant with 8-10 years of experience in a technology-driven environment. The ideal candidate will play a crucial role in understanding customer requirements and designing tailored solutions that effectively demonstrate the value of our offerings. This position bridges the gap between technical and business aspects of the sales cycle, contributing to both client satisfaction and business growth. Mandatory Skills: Strong communication and presentation skills. Proven solution design and architecture capabilities. Ability to translate customer requirements into technical solutions. Familiarity with data engineering and data science concepts. Experience with cloud platforms (AWS, Azure) and data platforms (Snowflake, Databricks, Cloudera). Roles and Responsibilities: Engage with prospective clients to understand their business and technical requirements. Design and present tailored solutions that address customer needs. Collaborate with the sales team to prepare technical proposals, RFPs, and RFIs. Deliver product demonstrations and Proof of Concepts (PoCs). Work closely with Product and Engineering teams to align customer needs with product capabilities. Conduct competitive analysis and positioning. Provide post-sales transition support to ensure a smooth handover. Maintain and update technical documentation. Qualifications: Bachelor s degree in Engineering, Computer Science, or related field Relevant certifications in cloud platforms or sales engineering preferred Technical Skills: Cloud Platforms: Proficient in at least one major cloud provider (AWS, Azure, GCP). Data Platforms: Solid understanding of modern data architectures, data lakes, warehouses, and ETL/ELT frameworks. Analytics Solutions: Familiarity with BI platforms (Power BI, Tableau) and basic AI/ML concepts. Service Provider Background: Prior experience in an IT services, consulting, or system integrator organization is preferred. Consultative Skills Excellent client-facing communication and presentation skills. Ability to articulate complex technical concepts in business-friendly language. Domain Knowledge (Good to Have): Exposure to Banking and Financial Services (FSI) industry projects and regulatory landscapes. Certifications (Preferred but not mandatory) Cloud certifications (e.g., AWS Solutions Architect, Azure Solutions Architect, Google Cloud Professional Architect). Data or Analytics certifications. Soft Skills: Strong interpersonal and client-handling abilities Analytical and problem-solving skills Team collaboration and time management Ability to thrive under pressure Experience in SaaS or cybersecurity domains Knowledge of Agile methodologies Exposure to DevOps tools and practices Minimum 8 years of experience in a technical pre-sales or solutions engineering role Experience in client-facing roles with strong technical articulation Performance-based incentives and bonuses Health insurance for employees and dependents Annual learning & development allowance Work-from-home flexibility (based on project requirements) Travel reimbursement for client visits KRA (Key Result Areas): Timely and effective delivery of proposals and solutions Client satisfaction with solution design and support Accuracy in requirement gathering and solution mapping Contribution to revenue growth through technical excellence KPI (Key Performance Indicators): Number of qualified PoCs delivered Conversion rate of demos to deals Customer feedback and engagement ratings Contact Informations: Click here to upload your CV / Resume We accept PDF, DOC, DOCX, JPG and PNG files SUBMIT APPLICATION Verification code successfully sent to registered email Invalid Verification Code! Thanks for the verification! Our support team will contact you shortly!.

Were hiring a Customer Relationship Executive with real estate experience. Responsibilities include post-sale documentation, payment follow-ups,property handovers, and client communication.Strong interpersonal skills and attention to detail required

inside sales associate - ngo relationships Role Overview As an Inside Sales Associate, youll play a pivotal role in driving sales with NGOs. Operating within a startup environment, youll need unwavering enthusiasm, energy, and a hands-on approach to achieve your goals swiftly. This role demands a high degree of execution focus, transforming ideas from conception to implementation efficiently. An interest in talking to people, engaging with them and helping them find solutions will deliver success in this role. Roles Responsibilities Provide a video DEMO of our platform to NGOs who reach out to us. You will NOT be engaged in cold-calling. You will only reach out to NGOs who enquire with us. Address client queries, provide solutions, and ensure client satisfaction in making a successful sale Follow up rigorously with NGOs to close sales Collaborate with cross-functional teams to ensure customer delight Qualifications Strong communication both oral written in English. Speaking fluency in multiple languages is an added advantage 0 2 years of experience in sales Ability to grasp things fast An ability to think both innovatively and creatively will help to provide solutions to clients Role Overview As an Inside Sales Associate, you ll play a pivotal role in driving sales with NGOs. Operating within a startup environment, you ll need unwavering enthusiasm, energy, and a hands-on approach to achieve your goals swiftly. This role demands a high degree of execution focus, transforming ideas from conception to implementation efficiently. An interest in talking to people, engaging with them and helping them find solutions will deliver success in this role. Roles & Responsibilities Provide a video DEMO of our platform to NGOs who reach out to us. You will NOT be engaged in cold-calling. You will only reach out to NGOs who enquire with us. Address client queries, provide solutions, and ensure client satisfaction in making a successful sale Follow up rigorously with NGOs to close sales Collaborate with cross-functional teams to ensure customer delight Qualifications Strong communication both oral & written in English. Speaking fluency in multiple languages is an added advantage 0 2 years of experience in sales Ability to grasp things fast An ability to think both innovatively and creatively will help to provide solutions to clients

Job Description Identifying profitable business opportunities. Conducting extensive search on web for getting client contacts. Knowledge of social media and how to use it for getting contacts of probable business. Ensure the premium level of client satisfaction in one phone call. Sending introductory mail to client and introducing account manager. Follow up with clients. Keep track of potential customers and their requirements. Lead Generation Skills Required: The candidate should be excellent/professional in English and very eager to learn the subject matter. Smart & Presentable Proactive and creative thinker. Good in Microsoft Office (especially MS EXCEL) Any Post Graduate with minimum 1 year of experience

Job Title: Customer Relationship Executive (CRE) Job Description: We are seeking a dynamic and motivated Customer Relationship Executive (CRE) to join our team. The ideal candidate will have strong communication skills, a customer-first attitude, and experience working in a customer care environment preferably premium brand . This role requires a dedicated individual with domestic market experience and a passion for providing excellent service. blended channel experience is preferred. Key Responsibilities: Handle inbound and outbound customer inquiries via voice and email. Ownership of customers issue & resolutions Provide timely and accurate responses to customer queries, ensuring a high level of customer satisfaction. Maintain a positive and professional relationship with customers while addressing their needs. Collaborate with team members to resolve customer issues and escalate when necessary. Follow up on customer concerns and ensure resolutions are implemented effectively. Adhere to company policies, procedures, and service standards. Meet or exceed performance metrics, including quality, response time, and customer satisfaction. Qualifications: Experience: Minimum of 2 years of experience as a Customer Care Agent in a call center (CC) environment. Market Experience: Experience in the domestic market is a must. Brand Exposure: Good exposure to reputable brands is preferred. Process Experience: Prior experience working in a blended process (Voice and Email) is highly preferred. Skills: Excellent communication skills (both written and verbal). Strong problem-solving ability and customer focus. Ability to handle multiple tasks simultaneously in a fast-paced environment. Good interpersonal and team-working skills. Working Conditions: Shift Timing: 6 days a week, with rotational days off.

10th, 12th Pass candidates can apply English, Hindi & Kannada Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)