1391 Client Satisfaction Jobs - Page 31

The Client and Onboarding Services (COS) group is responsible for driving and coordinating all aspects of the setup for custom card and cash management services including working with key internal partners to ensure a best in class experience for clients. As an Analyst in the Client and Onboarding Services (COS) group, you will be responsible for promoting and coordinating all aspects of the setup for custom card and cash management services. This role provides an opportunity to work closely with key internal partners to ensure a best in class experience for our clients. Job Responsibilities Set clear expectations by establishing timelines and managing documentation. Ensure client satisfaction by taking ownership of the onboarding experience. Manage internal communication and provide status updates. Meet deal deliverables by addressing implementation issues and holding owners accountable. Apply creative problem-solving and sound decision-making. Adhere to policies and procedures, meeting or exceeding Service Level Agreements. Maintain risk awareness, escalating and resolving issues promptly, while collaborating with internal clients and partners Required Qualifications, Skills and Capabilities Possess 3 years of relevant experience, with a college degree in accounting, business, finance, or equivalent experience in financial institutions. Exhibit excellent communication skills, both written and verbal, and demonstrate a professional presence adaptable to changing needs. Highly organized, able to manage competing priorities, and proficient in Microsoft Office Suite, with strong logical, analytical skills, and attention to detail. Experienced in client-facing roles in institutional banking, with proven problem-solving abilities and a relentless aptitude for learning new industry knowledge and products. The Client and Onboarding Services (COS) group is responsible for driving and coordinating all aspects of the setup for custom card and cash management services including working with key internal partners to ensure a best in class experience for clients. As an Analyst in the Client and Onboarding Services (COS) group, you will be responsible for promoting and coordinating all aspects of the setup for custom card and cash management services. This role provides an opportunity to work closely with key internal partners to ensure a best in class experience for our clients. Job Responsibilities Set clear expectations by establishing timelines and managing documentation. Ensure client satisfaction by taking ownership of the onboarding experience. Manage internal communication and provide status updates. Meet deal deliverables by addressing implementation issues and holding owners accountable. Apply creative problem-solving and sound decision-making. Adhere to policies and procedures, meeting or exceeding Service Level Agreements. Maintain risk awareness, escalating and resolving issues promptly, while collaborating with internal clients and partners Required Qualifications, Skills and Capabilities Possess 3 years of relevant experience, with a college degree in accounting, business, finance, or equivalent experience in financial institutions. Exhibit excellent communication skills, both written and verbal, and demonstrate a professional presence adaptable to changing needs. Highly organized, able to manage competing priorities, and proficient in Microsoft Office Suite, with strong logical, analytical skills, and attention to detail. Experienced in client-facing roles in institutional banking, with proven problem-solving abilities and a relentless aptitude for learning new industry knowledge and products.

DreamSetGo is a sports travel & experiences platform, from the house of Dream Sports which is a sports technology company with brands such as Dream11, and FanCode in its portfolio. DreamSetGo offers sporting events and player-interaction packages to die-hard fans. From match tickets to stadium tours, from flights to hotels, from VIP hospitality to city tours, from exclusive celebrity meet & greets to digital experiences, and much more; we curate the most fulfilling sports travel and experiences packages exclusively for popular sporting events around the world. We are seeking a dynamic and results-driven professional to lead corporate sales and drive revenue growth. This role focuses on acquiring and managing high-value corporate clients, maximizing profitability, and expanding partnerships within the premium corporate segment. The ideal candidate has a proven track record in high-ticket sales, exceptional corporate relationship management skills, and a passion for delivering world-class client experiences. Key Responsibilities: Revenue Growth: Achieve sales targets through repeat business, referrals, and new acquisitions. Profitability: Maximize high-margin sales (Marquee Events & Packages) and identify opportunities for higher profitability. Client Engagement & Retention: Build strong relationships, ensure regular communication, and offer personalized VIP experiences like tickets, experiences, exclusive meet & greets. Market Expansion: Target new corporate sectors and expand partnerships in key markets. Client Satisfaction & Business Growth: Onboard new corporate clients, drive recurring business, and enhance client satisfaction through surveys and testimonials. Collaboration: Work closely with senior leadership at DreamSetGo for corporate sales & P&L Management Accuracy: Maintain accurate sales pipelines, CRM updates, and performance reports. Qualifiers: 5 to 10 years of experience in corporate sales, HNI s/UHNI s focusing on high-ticket value deals. Experience in handling corporate sales & high-value transactions. Proven track record in client acquisition, relationship management, and revenue growth. Must Have: Passion for sports, travel, and luxury experiences is a plus. Dream Sports is India s leading sports technology company with 250 million users, housing brands such as Dream11 , the world s largest fantasy sports platform, FanCode , a premier sports content & commerce platform and DreamSetGo , a sports experiences platform. Dream Sports is based in Mumbai and has a workforce of close to 1, 000 Sportans . Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports vision is to Make Sports Better for fans through the confluence of sports and technology. For more information: https://dreamsports. group/

Role & responsibilities Maintain records of residential apartment in gate app and book keep the records. Good communication skills Receive calls from residents and log compliant in gate app and communicate after resolved. Handle Move-in, move out. Knowledge of the complaint management system/software, He / She will be the first point of contact for tenants, occupants & Building services team. Get answers to questions, help with problems, understand customers & provide 1st hand resolutions. Coordinate with Estate Manager for assigning complaints & follow-up till their closure. Updating the end-user on closure & getting feedback. Daily tracking of complaints, sharing trackers with a type of criticality-wise analysis. Other duties as assigned by Estate Manager Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure Preferred candidate profile 2 3 years experience in Help Desk management Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Good communication Skills Preferred candidate profile

Job Title: Customer Success Manager Enterprise Location: Gurgaon Department: Customer Success (Exp-2-8 years) Employment Type: Full-time About Pazcare At Pazcare , we are transforming how modern businesses manage employee benefits. Our all-in-one platform enables HR teams to digitize, manage, and optimize group health insurance, wellness programs, and employee engagement. We work closely with HR leaders to deliver a seamless experience that benefits employees and organizations alike. As we scale rapidly, we are looking for passionate professionals who can deliver a best-in-class customer experience to our enterprise clients. Role Overview As a Customer Success Manager – Enterprise , you will manage and nurture relationships with our largest and most strategic clients. You will ensure smooth onboarding, maintain high levels of satisfaction and retention, and work closely with internal teams to continuously deliver value. You’ll be the primary point of contact for HR leaders and CXOs, acting as their trusted partner to maximize the impact of Pazcare’s offerings. Key Responsibilities Own end-to-end relationship management for enterprise accounts post-sales. Lead onboarding and implementation in close coordination with internal teams. Build and maintain strong relationships with key decision-makers (CHROs, HR Heads, Admins, etc.). Conduct Quarterly Business Reviews (QBRs) and proactive check-ins to assess product adoption, benefit utilization, and client satisfaction. Monitor client health metrics, identify churn risks early, and work towards proactive resolution. Collaborate with Claims, Support, Product, and Ops teams to resolve client concerns and drive service excellence. Ensure 100% renewal and identify upsell opportunities aligned with client needs. Share client feedback and data-backed insights internally to improve product and processes. What We’re Looking For 2–8 years of experience in Customer Success, Account Management, or Enterprise Client Relationship roles. Preferred industry experience: – Banking, Insurance, Financial Services (BFSI) – HRTech, InsurTech, or SaaS platforms – Consulting or IT/ITES working with enterprise clients Strong stakeholder management skills, especially with HR/Admin/CXO levels. Analytical mindset with comfort working with claims, utilization reports, and client engagement data. Excellent verbal and written communication skills. High ownership, problem-solving attitude, and ability to thrive in a fast-paced environment. Hands-on experience with tools like Google Sheets, CRM platforms, and customer success dashboards. Why Join Pazcare? Join a high-growth company that’s redefining employee healthcare and benefits in India. Work with top enterprise brands and decision-makers. Transparent, inclusive, and fast-paced work culture. Opportunities to grow across roles and teams as we scale.

Responsibilities: - Be responsible for school servicing success with robust operation excellence - Ensure handling the schools as per the service KPIs committed to the schools - Ensure smooth onboarding of the school after-sales team handover - Work closely with the training team to conduct teacher training, allocate trainers, plan schedules, etc - Co-ordinate with the school management regularly to ensure customer success wherever required - Ensure timely reporting to the KDMs/Principals about the success of the program and its delivery - Co-ordinate with the school teachers regularly to ensure smooth delivery of the program wherever required - Driving School Retention & Collection - Take ownership and end-to-end accountability for resolving any school-related issues - Create & manage a strong reputation by demonstrating consistent, clear communication between internal & external parties

Hiring: Customer Support Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: Minimum 1 year of experience in Customer Support Voice Process Must be fluent in Hindi and English (both mandatory) Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation: CTC: 18,000 per month Take Home: Approx. 14,000 Contact to Apply: Sadiya 8319936254

Hiring: UK Voice Process Customer Support (International BPO) Location: Bangalore (Work from Office) Shift Timings: UK Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Non-Technical Graduates are eligible Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 2.75 - 3 LPA Contact for Further Details: Kamya 9084148502

As the Area Collections Head, you will be responsible for leading the collections team to ensure timely and effective recovery of outstanding loans in your designated area. Your main objective will be to optimize collections processes, enhance team performance, and minimize delinquencies while maintaining excellent customer service standards. You will work closely with other departments to develop strategies aimed at improving collection rates and client satisfaction. **Key Responsibilities:* - Develop and implement collection strategies to achieve area targets and reduce delinquency rates. - Lead, train, and mentor the collections team to optimize performance and ensure compliance with company policies. - Monitor key performance indicators (KPIs) and prepare regular reports on collections performance. - Collaborate with regional managers and other departments to address issues affecting collections. - Conduct field visits to assess operations and customer interactions, ensuring best practices are followed. - Handle escalated customer queries and disputes professionally, maintaining positive customer relations. - Stay updated on regulatory changes and market trends affecting collections. **Skills Required:* - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in analytical thinking and problem-solving. - Ability to work under pressure and meet deadlines. - Strong understanding of credit and collections processes. - Customer-focused approach with good negotiation skills.

Regional Lead Generator. A remote, 100% commission-only role. Help students & professionals in your community start their IT careers. Perfect for self-starters. Apply now!

Build & maintain relationships with the entire customer base assigned Responsible for Customer Satisfaction & high service quality standards Responsible in maintaining MIS & closely work for Preparation of Final work Report Resolving customer queries Required Candidate profile Must have outstanding customer service & analytical skills Must be highly detail oriented & have the ability to effectively multi-task Knowledge of the property & services offered by the company

Role description: We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today s mobility projects and systems to address an evolving set of demands from the world s growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods. Role accountabilities: Roles at this level will lead the delivery of cost management in commercial/retail/residential and transportation projects Lead, coach and develop the skills and capabilities of team members in order to share knowledge, increase team skill level and improve the standard of service delivery Create project costings and budgets from clear objectives, managing finances across a project in order to ensure the profit and budgetary targets are met and best value outcomes are achieved Demonstrable understanding of clients key objectives with the appropriate sector Assure compliance with contracts in terms of project delivery parameters and scope of service Act as a key technical resource within the field of cost/commercial management, providing technical advice and solutions to internal colleagues in order to support successful project delivery across a range of projects Build valued relationships with senior clients and stakeholders, in order to ensure client satisfaction, develop the cost management service and create new business opportunities Qualifications & Experience: Bachelor s degree in engineering or equivalent Relevant professional qualification or chartered status Relevant professional experience in a similar working environment, including delivering medium/large projects across an entire project life cycle Relevant cost and commercial management experience. Experience of managing people, and leadership skills including the ability to motivate others Experience in building and managing client relationships at senior-management level, including the ability to act as a trusted advisor ? Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a people rst business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

Job Title: B2B Sales Manager Location: Mohali, India Job Type: Full-Time Job Summary: We are looking for an experienced and driven B2B Sales Manager to lead and grow our business-to-business sales efforts. This role involves managing the end-to-end sales cycle, building strategic client relationships, and driving revenue growth through effective team leadership and client acquisition strategies. Key Responsibilities: Develop and execute B2B sales strategies aligned with company goals. Identify, qualify, and close new business opportunities with corporate clients. Manage the full sales cycle lead generation, presentations, proposals, negotiations, and closures. Build and maintain strong relationships with key stakeholders and decision-makers. Collaborate with cross-functional teams (marketing, product, operations) to ensure client satisfaction. Mentor and guide the sales team to meet and exceed performance targets. Track sales metrics and report to senior leadership on progress and forecasts. Represent the company at networking events, trade shows, and client meetings. Stay informed on industry trends, competitive landscape, and market shifts. Requirements: Bachelor s degree in Business, Marketing, or a related field (MBA is a plus). 4+ years of B2B sales experience, with at least 2 years in a managerial or leadership role. Strong knowledge of B2B sales processes, client acquisition, and account management. Proven ability to meet or exceed sales targets and drive business growth. Exceptional communication, negotiation, and presentation skills. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite. Ability to work independently, manage multiple priorities, and make data-driven decisions. Experience in [specific sector, e.g., SaaS, IT, logistics, or industrial equipment], preferred. ,

Job Summary The Presales specialist is responsible for driving the presales process, crafting innovative solutions tailored to client needs, and collaborating closely with sales teams to convert leads into opportunities. This role involves deep technical expertise, excellent communication skills, and a strategic mindset to position the organizations products or services effectively in competitive markets. Key Responsibilities Presales Engagement Collaborate with sales teams to understand client requirements and provide strategic solutions. Prepare and deliver compelling presentations and product demonstrations to potential clients. Develop and respond to Requests for Proposals (RFPs), Requests for Information (RFIs), and tenders with well-structured documentation. Solution Design and Proposals Design customized solutions that align with client business goals and technical environments. Create comprehensive technical and commercial proposals, balancing feasibility and profitability. Stakeholder Collaboration Work with cross-functional teams (e.g., product, engineering, and marketing) to ensure solutions meet client expectations. Act as the primary technical liaison for clients during the sales cycle. Market and Product Knowledge Stay updated on industry trends, competitor offerings, and emerging technologies. Develop deep expertise in the organization s products, services, and value propositions. Team Leadership and Enablement Mentor and guide junior team members in technical and client-facing activities. Support training and knowledge-sharing initiatives across sales and technical teams. Sales Support Assist in deal qualification and pipeline prioritization. Engage in post-sale activities to ensure smooth transitions to implementation teams. Required Skills and Qualifications Education: Bachelor s degree in computer science, Engineering, Business Administration, or a related field (MBA preferred). Experience: 10-12 years in a presale, solution consulting, or related technical role. Proven track record of successfully supporting large-scale deals and managing client relationships. Technical Skills: Expertise in relevant technologies, platforms, or domains (e.g., cloud, SaaS, AI, digital transformation). Ability to design and document technical architecture and workflows. Soft Skills: Strong presentation, storytelling, and communication skills. Excellent problem-solving and negotiation abilities. Capability to work under pressure and manage multiple opportunities simultaneously. Preferred Skills Certifications in relevant technologies (e.g., AWS, Salesforce, Commercetools). Experience in specific industries (e.g., banking, retail, healthcare) to provide tailored solutions. Familiarity with Agile methodologies and project management tools. Key Performance Indicators (KPIs) Conversion rates of presales engagements to successful deals. Quality and timeliness of RFP/RFI responses. Client satisfaction ratings post-sales cycle. Knowledge sharing and enablement metrics for the sales team.

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracles internal operations Identify product expansion/up sell opportunities Work with larger clients Provide input into the CSM methodology and direction Act as mentor to newer CSMs on a voluntary basis

JOB SUMMARY The Talent Acquisition Manager is responsible for creating and deploying divisional talent acquisition strategies to meet current and future business needs. The role will oversee team metrics, as well as emphasize talent acquisition tools, processes, and programs to positively strengthen the division s capabilities in attracting, assessing, and selecting best in class talent. ESSENTIAL DUTIES AND RESPONSIBILITIES This role will develop strategic talent acquisition plans aligning to divisional business units, ensuring overall planning, sourcing, and selection strategy. Participate in divisional strategic business planning process to gain a clear understanding of the business plan, key drivers, and desired culture and values of the business. Implements the actions necessary to align people behind the drivers to achieve business results. Provide leadership and mentoring to a team of Recruiters, Sourcing Specialists, and Recruitment Coordinators to deliver high quality talent to the business in a timely manner. Ensure the communication of clear measurable goals and objectives by which to measure individual and team results. (i.e. open job requisitions, cost per hire, time to hire, etc.). This position will actively manage relationships to ensure client satisfaction through analysis of metrics and qualitative data to monitor performance and compliance. The position partners closely with Sr. Leadership to gather input and continuously educate on the process, roles and responsibilities. Comply and follow all procedures within the company security policy. May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Experience must include in-depth knowledge and awareness of staffing strategies, experience building and executing strategic plans, internal and external provider management, and building high performance talent acquisition teams. Experience should include experience in staffing and recruiting executives across a geographically dispersed company, with knowledge of all talent management practices. Experience in using and optimizing an applicant tracking system/ATS. Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required. EDUCATION & EXPERIENCE REQUIREMENTS Bachelors Degree in Human Resources or related field required, Masters Degree preferred. Minimum of 8 years Talent Acquisition experience, with a minimum of 3 years management experience. Or an equivalent combination of education, training or experience.

About DreamSetGo: DreamSetGo is a sports travel & experiences platform, from the house of Dream Sports which is a sports technology company with brands such as Dream11, and FanCode in its portfolio. DreamSetGo offers sporting events and player-interaction packages to die-hard fans. From match tickets to stadium tours, from flights to hotels, from VIP hospitality to city tours, from exclusive celebrity meet & greets to digital experiences, and much more; we curate the most fulfilling sports travel and experiences packages exclusively for popular sporting events around the world. We are seeking a dynamic and results-driven professional to lead corporate sales and drive revenue growth. This role focuses on acquiring and managing high-value corporate clients, maximizing profitability, and expanding partnerships within the premium corporate segment. The ideal candidate has a proven track record in high-ticket sales, exceptional corporate relationship management skills, and a passion for delivering world-class client experiences. Key Responsibilities: Revenue Growth: Achieve sales targets through repeat business, referrals, and new acquisitions. Profitability: Maximize high-margin sales (Marquee Events & Packages) and identify opportunities for higher profitability. Client Engagement & Retention: Build strong relationships, ensure regular communication, and offer personalized VIP experiences like tickets, experiences, exclusive meet & greets. Market Expansion: Target new corporate sectors and expand partnerships in key markets. Client Satisfaction & Business Growth: Onboard new corporate clients, drive recurring business, and enhance client satisfaction through surveys and testimonials. Collaboration: Work closely with senior leadership at DreamSetGo for corporate sales & P&L Management Accuracy: Maintain accurate sales pipelines, CRM updates, and performance reports. Qualifiers: 5 to 10 years of experience in corporate sales,HNI s/UHNI s focusing on high-ticket value deals. Experience in handling corporate sales & high-value transactions. Proven track record in client acquisition, relationship management, and revenue growth. Must Have: Passion for sports, travel, and luxury experiences is a plus. About Dream Sports: Dream Sports is India s leading sports technology company with 250 million users, housing brands such as Dream11 , the world s largest fantasy sports platform, FanCode , a premier sports content & commerce platform and DreamSetGo , a sports experiences platform. Dream Sports is based in Mumbai and has a workforce of close to 1,000 Sportans . Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports vision is to Make Sports Better for fans through the confluence of sports and technology.

Title: Senior Associate -Scientific Writing Date: 1 Jul 2025 Location: Bangalore, KA, IN Job Description We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.comLooking to jump-start your careerWe understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene s high-speed growth.We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Senior Associate Scientific Writing-Content Job Description Review of promotional and medical communication materials (for various client products) and ensure the content in these materials is medically accurate, scientifically rigorous, truthful and balanced, relevant to product and therapy area, compliant to various pharma regulations and guidelines and is supported by authentic and up to date references. Develop and update content for various medical materials, perform literature search to identify appropriate references to support creation/update of scientific content, track and audit assets for various purposes. Develop and review content for various deliverables meeting quality requirements as per client satisfaction metrics, within assigned timelines and with guidance from the manager. The tasks will be carried out as per assigned processes, guidelines, and SOPs with help of tools and platforms specified by the client and the manager. Responsible to follow the best practices in the department regarding - processes, communication (internal & external), project management, documentation and technical requirements like - language, grammar, stylization, content search, summarizing, data conflicts and referencing. Participate in assigned training programs and work on assignments as per requirement. Participate in client calls as per project requirements. Compliance to quality, confidentiality and security; Adhere and follow quality systems, processes and policies; Comply to training and specifications Must have: "Past experience in Medical Information domain (1-3 years) - Standard response letters, Slide decks, etc. Nice to have: Education MD/MDS/PhD with Post Doc (or experience)/MBBS with experience Minimum 2 to 4 years of experience in pharmaceutical companies Understanding of any specialty area of medicine (preferred) or an overall understanding of the medical field Strong flair and passion for writing Strong written and verbal communication/presentation skills Passion for networking Being up to date with the latest technical/scientific developments and relating them to various projects Client-oriented attitude with focus on creating strong long-term relationships with clients and encouraging others to work toward this goal Ability to assure timely completion of assignments Skilled in problem identification and problem solving Perks: (Mention if any, otherwise ignore) Good to have EQUAL OPPORTUNITY

About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities: Build and manage relationships with key clients, channel partners to drive business growth. Actively identify and develop new channel partners for consistent lead generation. Visit field locations regularly to build trust and understand ground realities. Maintain a strong sales pipeline by nurturing long-term business relationships. Act as the single point of contact for all client and partner-related queries. Ensure smooth coordination between clients, sales teams, and internal departments. Track account performance and implement strategies to meet monthly targets. Candidate Requirements: 15 years of experience in sales or account management, preferably in the HL or LAP domain. Proven experience in managing and scaling channel partner networks. Strong communication, interpersonal, and negotiation skills. Willingness to travel locally and work in a field-based, target-driven role. Ability to work independently and manage multiple stakeholders efficiently. Why Join Us? Be part of a growing company shaping the future of retail lending. Opportunity to work closely with industry professionals and senior leadership. Performance-based incentives and career growth opportunities. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658*

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Provide exceptional customer service * Handle complaints professionally * Collaborate with sales team on solutions

Job Description: Customer Relationship Executive (B2C Market) - Surat Position : Customer Relationship Executive Location : Surat, Gujarat, near Railway Station Industry : Courier & Cargo, Retail, E-commerce Job Type : Full-Time Female Candidate ONLY Company Description DTDC Express Ltd is a leading integrated express logistics company in India, offering domestic and international services. With a technology-enabled logistics network, DTDC serves diverse industry verticals and operates India's largest physically accessible express logistics network. The company has over 15,000 exclusive channel partners contributing to its sales and service capabilities. We are currently looking for a dedicated and dynamic Customer Relationship Executive to join our team in Surat to enhance customer satisfaction and loyalty within the B2C market. Key Responsibilities : Customer Interaction : Act as the first point of contact for customers, providing prompt and professional responses to inquiries, issues, and requests via phone, email, and in-person interactions. Relationship Building : Develop and maintain strong relationships with customers to ensure long-term loyalty and repeat business. Address customer concerns and provide personalized solutions to meet their needs. Customer Support : Assist in troubleshooting and resolving customer issues related to products, services, or orders, ensuring high levels of satisfaction. Feedback Collection : Regularly collect customer feedback to understand their needs, expectations, and experiences. Provide actionable insights to the management team to improve products and services. Product Knowledge : Stay up-to-date with the company's product and services, and be able to effectively communicate their features and benefits to customers. Sales Support : Support the sales team by identifying potential leads, offering promotions, and upselling products and services to existing customers. Complaint Handling : Manage and resolve customer complaints in a professional and timely manner, ensuring minimal disruption and a positive outcome. CRM Management : Maintain and update customer information in the CRM system, ensuring accurate records and up-to-date contact details. Cross-functional Collaboration : Work closely with other teams (e.g., marketing, sales, operations) to ensure a smooth customer experience and to address any challenges faced by customers. Required Skills and Qualifications : Education : A Bachelor's degree in Business, Marketing, or a related field. Experience : 1-3 years of experience in customer service, relationship management, or sales, preferably in the B2C sector. Communication Skills : Strong verbal and written communication skills in Hindi, Gujarati, and English, with an ability to clearly articulate solutions to customers. Preferred Skills : Experience in the B2C sector (Retail, E-commerce, FMCG, etc.). Knowledge of Surat's local market and customer preferences. Fluency in Gujarati (a plus). What We Offer : Competitive salary and performance-based incentives. Comprehensive training and development opportunities. A dynamic and collaborative work environment. Opportunities for career growth within a leading organization in the industry. How to Apply : Interested candidates are invited to send their updated resume detailing their qualifications and interest in the role to arjun.seth@dtdc.com We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Join DTDC Express Ltd. and help us build strong relationships with our valued customers while driving exceptional service and business growth in the B2C market!

Job Description ORDER PROCESSING EXECUTIVES Designation: Client Coordinator Experience e: 0 -1 year Full time / Part time : Full time Education: UG Any Graduate Any Specialization DESCRIPTION MIS comprehension Enhancing existing scope s volumes/new scopes Building rapport with point of contact and conference calls. Documenting historical behavior of client Maintaining SLAs Ensuring client satisfaction at delivery level Sustaining business compliance Professionally handling customer complaint Preserving existing book of business PROFICIENCY Excellent writing and verbal communication skills. High energy levels, drive and resilience. Good computer knowledge, skillful at using the Internet, and demonstrable. Intelligent and good logical reasoning. Ability to work under constant pressure. A smart, hardworking, ambitious, and Ability to Learn, Flexibility & Adaptability. Exploring and identifying new line of business from existing clients

Assistant Manager Technology/Media/Telecom - Secondary Research Space - 4+ Years -Gurgaon/Kolkata Location - Kolkata / Gurgaon (Remote) Summary- We are hiring an experienced market intelligence professional with 5–8 years of experience in secondary research and custom research delivery for global clients in the Technology, Media, and Telecom (TMT) space. This is a hands-on client-facing role with opportunities to grow into account and team management. Your Future Employer- Global data and insights solutions firm that helps Fortune 500 companies and high-growth startups stay future-ready. With 1000+ team members across India and global clients in TMT, eCommerce, BFSI, Life Sciences, and more, delivers actionable intelligence through deep sector expertise and multi-modal research. Responsibilities- Independently lead and execute market intelligence projects for global TMT clients. Deliver actionable insights through high-quality secondary research using databases, online sources, social and digital channels. Drive client satisfaction with timely, business-relevant recommendations. Communicate directly with international clients across project lifecycles. Collaborate cross-functionally with teams in analytics, content, and primary research. Gradually transition into account management and team leadership responsibilities. Requirements- 5–8 years of relevant experience in market intelligence, consulting, or secondary research for external clients. Strong project management and client engagement skills. Prior experience handling custom research for US/global clients preferred. Excellent communication skills; expertise in MS PowerPoint, Excel, and Word. B.Tech + MBA or equivalent educational background. What is in it for you- Work with global Fortune 500 clients in the dynamic TMT domain. Be part of a high-performing 100+ member Market Intelligence team. Gain cross-functional exposure and growth into client/account management. Join a people-first culture with a focus on learning, technology, and collaboration. Note: We receive a lot of applications daily, so it may not be possible to get back to each candidate. If you don't hear back from us in 1 week, please consider that your profile has not been shortlisted. Your patience is highly appreciated. Scam Alert: Crescendo Global never asks for money or purchases. Always verify opportunities at www.crescendo-global.com and report fraud immediately. Profile Keywords Crescendo Global, Jobs in Kolkata, Jobs in Gurgaon, Assistant Manager Jobs, TMT Research Jobs, Market Intelligence Jobs, Secondary Research Roles, Tech Media Telecom Analyst, Consulting Jobs India, Research Careers, Client-facing Research Jobs, Custom Research Jobs India

Role & responsibilities Understand client requirements and suggest suitable lighting solutions Showcase products, decorative fittings, and explain features clearly Generate and follow up on quotations, orders, and payments Handle basic billing and maintain sales records Coordinate with team for order processing Update clients on delivery timelines, product availability, and new stock Sales management and overseeing marketing strategies Preferred candidate profile Education: Graduates in any stream preferred Experience: 1-3 years in retail sales (lighting/electricals background preferred) Skills: Strong communication (Hindi & English), basic computer skills, and salesmanship Personality: Confident, polite, and customer-friendly attitude Other Requirements: Willing to work 6 days a week Knowledge of Excel, billing software, etc. Local candidates preferred

Job Title: CRM Executive Department: Customer Relationship Management (CRM) Company: Bolster Tradelink Pvt. Ltd. Experience Required: 2-3 years Location: Kharghar, Navi Mumbai About the Company: Bolster Tradelink Pvt. Ltd. is a trusted name in the steel trading industry, offering high-quality products like TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and fostering long-term client relationships. Role Overview: We are looking for a proactive and customer-focused CRM Executive to manage client relationships, address inquiries, coordinate dispatches, and support our sales operations. The ideal candidate will have a strong communication background, a basic understanding of steel products, and hands-on experience in handling customer databases and follow-ups. Key Responsibilities: Serve as the first point of contact for customer queries and concerns. Maintain strong communication with clients via phone, email, and in-person meetings. Manage order tracking, dispatch coordination, and timely payment follow-ups. Handle customer complaints calmly and ensure quick resolution by coordinating internally. Maintain and update client records using CRM tools, Excel, or Google Sheets. Negotiate basic terms such as pricing, payment timelines, and delivery schedules. Build and maintain strong, long-term relationships with customers. Provide accurate product information to match client needs with suitable steel products. Stay updated on market trends, competitor pricing, and construction demands. Share feedback with the team to improve customer service and pricing strategies. Key Skills & Competencies: Communication: • Excellent verbal and written communication in Hindi and English • Clear explanation of technical product details • Active listening and professional tone 2. Relationship Management: • Friendly, trustworthy, and client-focused approach • Ability to build rapport and retain customers 3. Sales & Negotiation: • Basic understanding of sales techniques • Confident and persuasive in closing deals 4. Product Knowledge: • Familiarity with steel products such as TMT bars, angles, channels, and pipes • Knowledge of different brands, grades, and uses 5. CRM & Tech Skills: • Proficient in Excel and Google Sheets • Experience with CRM tools and order tracking systems 6. Time Management: • Ability to handle multiple client accounts simultaneously • Prioritize dispatches, payments, and follow-ups efficiently 7. Problem Solving: • Calmly handle complaints and product/delivery issues • Coordinate internally for fast resolution 8. Market Awareness: • Basic understanding of local construction and steel market trends • Awareness of competitor activities and pricing Learning & Development Opportunities: • Data Management: Improve your Excel skills and maintain well-structured data. • Market Research: Understand steel product trends, material specs, and pricing logic. • Quotation Analysis: Learn how to compare quotes for best deals. • Supplier Communication: Build confidence in dealing with vendors and transporters. Send your resume to [anshika.trivedi@bolsters.in] - Anshika Trivedi OR Can contact on given number. We look forward to hearing from you! Thanks & Regards, Anshika Trivedi HR Executive Bolster Tradelink Pvt Ltd Tel : +91- 7021108283

The role Outpost VFX are looking for a CG Supervisor to lead projects and champion collaboration between the 3D and 2D departments. Youll work closely with the VFX Supervisor, VFX Producer, and the 3D team to understand and communicate creative and technical goals, for exceptional results. Leading our talented 3D artist teams to meet project briefs within agreed schedules, promptly addressing scheduling challenges to support production. During the bidding process, provide precise advice on time, talent, and technology requirements. Support the Head of Production in artist performance evaluations and actively participate in relevant daily sessions, exemplifying Outposts culture of professionalism and high-quality creative reviews. Employing your knowledge of the workflow and pipeline to support the team and bridge the gap between technology and artistry. Share insights with the tech team to enhance pipeline, workflows, and software, continuously advancing Outposts CG capabilities. As a CG Supervisor, balance your role as an artist with managerial responsibilities, advocating for effective management and ensuring client satisfaction in the final product. Key skills Proven experience as a CG Supervisor or similar role in the VFX industry. Proficiency in software such as Houdini, Maya, Nuke with experience in USD and Arnold renderer workflows. Strong understanding of CGI production workflows. FX/CFX experience using Houdini is a preference. Excellent leadership and communication skills to effectively manage a team and collaborate with overseas counterparts. Ability to problem-solve and provide technical guidance to overcome production challenges. Attention to detail and a keen eye for visual aesthetics. Familiarity with industry-standard tools and techniques for CGI production.