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3.0 - 5.0 years
5 - 7 Lacs
thiruvananthapuram
Work from Office
As our Client Service Manager, you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Responsibilities: Client-Centric Service Excellence: Collaborate closely with medical professionals to assign patient care according to established protocols, ensuring exceptional service delivery. Stakeholder communication : Manage and supervise stakeholders, medical professionals, and clients and provide exceptional service, meet business volumes, and wo...
Posted 5 days ago
3.0 - 8.0 years
20 - 25 Lacs
noida
Work from Office
Would be responsible to meet client SLAs ie, Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process im...
Posted 5 days ago
8.0 - 13.0 years
20 - 25 Lacs
noida
Work from Office
Job Title: Manager, Strategic Account Management The Manager of Strategic Account Management will be responsible for cultivating and maintaining strong, long-term relationships with key stakeholders in global accounts, ensuring client satisfaction, and driving revenue growth. As a trusted advisor, you will help clients navigate complex challenges through tailored solutions and identify new business opportunities to maximize profitability. This role involves close collaboration with various internal teams including Enterprise and Technology, Service Delivery, and Commercial teams to understand client needs, optimize service delivery, and foster innovation. You will lead a team of Account Mana...
Posted 5 days ago
10.0 - 15.0 years
50 - 85 Lacs
pune
Work from Office
Plan, develop and execute the operational strategy for the business unit to ensure client satisfaction, revenue growth and profitability for the business unit Ensure efficient service delivery, revenue management, operational planning, and mining within existing clients for new business opportunity through sustained delivery There will be an added responsibility to work on account management related areas viz Account Planning, Updating account plan with actions and governance and strategic review for the future growth of the accountEssential Functions Grow account in all LOB s Operations Management, Analytics and Consulting Deliver savings to Client operations with appropriate sign offsDolla...
Posted 5 days ago
6.0 - 8.0 years
9 - 10 Lacs
noida
Work from Office
Basic Function This role is primarily responsible for designing and delivering high performing learning solutions, which align with & meet business needs and client expectations This role is required to manage the team as well as the delivery of Preprocess and Certification Trainings to all EXL employees The job also includes evaluating training feedback and providing recommendations to further enhance the effectiveness of trainings The primary interactions would include coaching and mentoring of the trainers and periodic reporting of all the above to the Insurance Academy (IA)/Capability Development (CD) Lead This role also involves designing and developing pre - process and /or specialized...
Posted 5 days ago
0.0 - 2.0 years
2 - 3 Lacs
chennai, coimbatore
Work from Office
Role & Responsibilities Gold Appraisal & Valuation: Examine gold and other precious metals for purity, weight, and authenticity using industry-standard methods and equipment (acid tests, karat meters, etc.). Accurately calculate the value of gold based on current market rates and weight. Customer Interaction: Provide clear explanations of appraisal methods and valuations to customers. Address customer inquiries and concerns professionally and courteously. Market Awareness: Stay updated on daily gold prices and market trends to ensure accurate valuations. Report market insights or pricing anomalies to management. Operational Support: Maintain accurate records of appraisals and transactions fo...
Posted 5 days ago
3.0 - 5.0 years
4 - 6 Lacs
bengaluru
Work from Office
Responsibilities: * Manage customer relationships through CRM software * Ensure client satisfaction with after-sales service * Resolve customer queries promptly * Drive customer retention & acquisition
Posted 5 days ago
0.0 - 5.0 years
3 - 5 Lacs
bengaluru
Work from Office
Join one of world's largest Travel and Ticketing process - Manyata Tech Park Call HR Jyoti 9110662600 or visit jobshop.ai to explore other open positions with us Shift: Rotational Shift 2 Consecutive Week Offs & 2 way cab Salary upto - 35k Take home Role - Customer Support Executive Travel & Ticketing Role Overview We are seeking a diligent, customer-oriented Customer Support Executive who will be responsible for handling all aspects of travel and ticketing queries and operations. The ideal candidate will have strong communication skills, a good grasp of travel & ticketing systems (GDS/CRS), and be able to provide exceptional service to clients/travelers to ensure smooth and efficient travel...
Posted 5 days ago
4.0 - 5.0 years
20 - 25 Lacs
guwahati
Work from Office
Position: Corporate & Channel Sales Manager Location: Assam & Meghalaya Department: Sales We are looking to hire a Corporate & Channel Sales Manager for Assam & Meghalaya State, responsible for driving new business opportunities and achieving high-value sales targets in both the Corporate and Channel (ISP) segments. Key Responsibilities: Promote and sell Internet Leased Line (ILL) connectivity to corporates and government organizations. Generate bulk Internet bandwidth sales to Internet Service Providers (ISPs) and channel partners. Identify new business opportunities, establish client relationships, and ensure revenue growth. Achieve and exceed individual monthly and quarterly sales targets...
Posted 5 days ago
5.0 - 10.0 years
7 - 8 Lacs
hyderabad, ahmedabad, bengaluru
Work from Office
Step into a dynamic role where you ll be the trusted partner for our clients, delivering exceptional service and building lasting relationships. As a Client Service Analyst within our Client Service Team, your responsibilities will encompass a range of customer service and relationship management tasks, along with operational controls for a designated client portfolio. You will act as the main service contact for each client in your portfolio, which may include operating transactional accounts and complex treasury products. Job Responsibilities Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up...
Posted 5 days ago
0.0 - 2.0 years
3 - 5 Lacs
dibrugarh
Work from Office
Selling HDFCBank's products to new customers Onboarding of customers Handling customer queries and resolving complaints Achieving daily/monthly sales targets Ensuring KYC/AML compliance 2050 Playbook is the recruitment partner for HDFC Bank. Annual bonus Provident fund Health insurance
Posted 5 days ago
0.0 - 2.0 years
2 - 3 Lacs
pune
Work from Office
, Customer Experience Executive (Female) Location: Pune Experience: 12 years Employment Type: Full-time About Speedioo Speedioo is transforming the way India buys and sells used two-wheelers. We are building a trusted, tech-enabled ecosystem that eliminates the hassles, risks, and uncertainties customers usually face. From instant valuations and seamless paperwork transfers to connecting sellers with the right buyers, Speedioo ensures every transaction is safe, transparent, and stress-free. Whether its a premium bike in a metro or a budget-friendly scooter in a Tier 2 or Tier 3 city, we make the buying and selling experience more trustworthy, reliable, and efficient for our customers and par...
Posted 6 days ago
3.0 - 5.0 years
5 - 5 Lacs
mumbai
Work from Office
Job Title: Customer Experience Executive Backend Team Location: Lower Parel - HO Working Days: 6 days This role will be responsible for engaging with our store personnel, customer experience front end teams and production/logistics team to provide them information necessary to resolve customer inquiries. ABOUT THE ROLE: Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone. Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world . Liaise with production to fix individual customer issues and alterations. ABOUT YOU: 2+ years experience in cu...
Posted 6 days ago
5.0 - 8.0 years
0 - 0 Lacs
jaipur
Work from Office
Improve customer satisfaction Ensure on-time deliveries and zero escalations Coordinate with Production teams Manage dispatch planning and customer approvals Experience-electrical/manufacturing sector knowledge-Bank Guarantees, LCs, GTP & Drawings
Posted 6 days ago
0.0 - 1.0 years
0 - 1 Lacs
madurai
Work from Office
Responsibilities: * Manage customer relationships through effective communication * Ensure client satisfaction by resolving issues promptly * Drive customer retention through engaging experiences
Posted 6 days ago
3.0 - 8.0 years
3 - 8 Lacs
kolkata
Work from Office
Responsibilities: Collaborate with craftsmen, and vendors Improve products with innovative techniques Stay updated on materials and trends Assess proto samples Track samples and deadlines Ensure production feasibility and optimal FOB pricing. Annual bonus
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
gurugram
Work from Office
Responsibilities: * Manage customer queries via phone, email & chat * Ensure client satisfaction through timely resolutions * Collaborate with teams on process improvements Please Contact HR at 7906337810 Office cab/shuttle Provident fund Food allowance Annual bonus
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
hyderabad
Work from Office
Maintain and update the client database and sales records. Coordinate with the technical and customer support teams to ensure timely service delivery. Follow up with clients for feedback, repeat business Good Communication Skills
Posted 6 days ago
15.0 - 20.0 years
35 - 40 Lacs
bengaluru
Work from Office
Client Relationship Management Serve as the strategic partner and primary contact for clients on all FM-related matters. Ensure high levels of client satisfaction and proactively address service issues. Identify opportunities to expand service offerings within existing accounts. 2. Operations Management Oversee day-to-day facility operations across multiple locations. Ensure adherence to service delivery standards, SLAs, and compliance requirements. Drive operational excellence through process improvement, automation, and sustainability initiatives. Manage both soft and hard services teams, ensuring coordination and performance management. 3. Financial & Commercial Management Own the P&L for...
Posted 1 week ago
10.0 - 12.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Zoom seeks an Enterprise Account Executive based in India. You will be selling communication & collaboration products across our AI powered platform. This includes video meetings, phone, chat, whiteboard, customer experience, employee experience and more. Diversity is a core value at the company, with a focus on equity and inclusion. About The Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ...
Posted 1 week ago
2.0 - 5.0 years
7 - 10 Lacs
noida
Work from Office
" , "showSalaryRange":false , "description":"Roles & Responsibilities:Manage and grow direct client accounts.Establish new client relationships and secure vendor empanelments.Understand client requirements (C2C, C2H, Full-time) and align internal delivery teams accordingly.Act as the primary point of contact for clientshandling escalations, negotiations, and contracts.Coordinate with offshore recruiting teams to ensure timely delivery of quality candidates.Drive business growth through new client acquisition and expansion of existing accounts.Meet and exceed revenue, closure, and client satisfaction targets.Requirements:2-5 years of proven experience in Domestic IT staffing.Strong client acq...
Posted 1 week ago
1.0 - 5.0 years
0 - 1 Lacs
sirsa, ambala, fatehabad
Work from Office
Role & responsibilities customer handling and sales Age- 21- 33
Posted 1 week ago
4.0 - 10.0 years
9 - 15 Lacs
bengaluru
Work from Office
Head of Sales plays a pivotal leadership role in revenue generation and implementing sales strategies for the Organization. Predominantly responsible for sales strategy, revenue growth and increasing market share in the all states in Karnataka. The HOS will lead a dynamic sales team. Duties & Responsibilities Ensuring the achievement of targets, fostering client relationships, and contributing to the companys growth and success as a global education and immigration services provider. Duties and Responsibilities Develop and implement a comprehensive sales strategy aligned with the companys goals and market trends. Analyze market data, customer insights, and competitive intelligence to identif...
Posted 1 week ago
6.0 - 9.0 years
11 - 14 Lacs
mumbai
Work from Office
Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Integra...
Posted 1 week ago
0.0 years
0 - 3 Lacs
kochi, pathanamthitta, idukki
Work from Office
Designation-Finance Associate we are looking for a fresher (2025 Passed out)
Posted 1 week ago
 
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