1391 Client Satisfaction Jobs - Page 3

We, at Think Tree Media, help brands create meaningful experiences through Digital Marketing, with the use of creative visual design and production. We assist brands in creating lasting online and offline imagery with our team of producers and designers. We are in the business of making Social Media handles captivating and interactive. Our visualisers have an eye for composition, storytelling and visual consistency, which provides a perfect mix to create brand identity for our clientele. The Client Servicing Lead will play a pivotal role in managing and mentoring a small team while also handling their own set of key clients. This individual will ensure smooth execution of deliverables, high standards of performance, and strong client relationships. The role requires someone with at least 5 years of experience in client servicing within an agency environment and proven experience in managing a team. Key Responsibilities: Team Management Lead, mentor, and oversee client servicing team members assigned to key clients. Conduct regular check-ins to monitor performance and provide constructive feedback. Support team members in resolving challenges related to client expectations and deliverables. Client Management Manage and nurture your own set of key clients, ensuring long-term relationships and client satisfaction. Oversee client interactions handled by the team members to ensure alignment with company standards. Monitor the progress of ongoing campaigns, projects, and tasks for assigned key clients. Address escalations from team members and provide timely solutions to maintain client trust. Collaboration & Coordination Collaborate with internal departments (creative, copy, production, etc.) to ensure timely delivery of projects. Strategic Input Participate in internal brainstorming sessions to enhance client strategies and deliver innovative solutions. Identify areas for process improvement within the team to enhance efficiency and output quality. Required Skills & Qualifications: 5+ years of experience in client servicing, preferably in a creative or digital agency environment. Proven experience in team management and mentoring. Strong communication, relationship-building, and problem-solving skills. Ability to handle multiple clients and projects simultaneously. Strategic thinking with a focus on client satisfaction and business growth. What Can You Expect From Us At Think Tree, anticipate a dynamic and creative environment fostering innovation and collaboration. We prioritise your professional growth with ongoing skill development opportunities. Engage in diverse and exciting projects while enjoying a supportive team culture that values collaboration. Your success is integral to our collective growth, making Think Tree a place where you can thrive both professionally and personally.

Qualification & Experience: Any degree in graduation or post graduation Job Responsibilities: Manage end-to-end guest posting projects, ensuring timely delivery and quality content that meets client guidelines. Communicate effectively with clients to understand their needs, provide updates, and resolve any issues positively and promptly. Collaborate with content writers and SEO teams to ensure guest posts are optimized for SEO, including keyword placement, Meta tags, link building, and technical compliance. Conduct quality checks for content relevance, plagiarism, and SEO best practices before publishing. Develop and maintain strong client relationships, acting as the primary point of contact for guest post campaigns. Identify opportunities to upsell or cross-sell services based on client requirements. Track project progress, client feedback, and performance metrics to optimize processes and client satisfaction. Stay updated with SEO trends, guest posting guidelines, and industry best practices. Skills & Abilities: Excellent writing and communication skills with a strong command of English. Basic to intermediate SEO knowledge. Proven experience in client handling or account management, preferably in digital marketing or content marketing. Strong problem-solving skills with a positive and solution-oriented attitude. Detail-oriented with good organizational skills. Familiarity with guest posting processes, blogs categorization, etc.

Role & responsibilities Responsible for day to day operation of respective department including achieving of department targets, maintaining high level of customer service, retail standards, display and merchandising, liaising to maintain stock levels.

Manage and nurture relationships with potential and existing customers post-property booking. Liaise with banks/NBFCs to assist customers with home loan approvals and disbursements Ensure all documents submitted meet legal and financial requirements. Required Candidate profile Candidate must have minimum working experience of 5 years in CRM in Real Estate Company. Must have working knowledge of CRM system, Bank Loan, Agreement and Registry process, CRM software or ERP.

Responsibilities: * Manage customer relationships through CRM software * Generate leads, close deals * Coordinate with clients for satisfaction * Excel sheet data entry & analysis * Maintain office operations Work from home Food allowance

Shift: 24/7 rotational (mostly night shifts) Working Hours: 9.5 hours/day (1 hour break) Work Schedule: 5 days a week, 2 rotational week-offs One-side cab for females Training: 3 months paid training + certification WFO: Lucknow Required Candidate profile Requirements: Excellent English communication skills (spoken & written) Age: 18-35 years Minimum 12th pass All interview rounds are virtual

Job description Night Shift - Voice Process. Ability to speak English accurately and clearly. Candidates who can speak multiple regional languages are preferred. We are looking for candidate who is locally available in Tirunelveli only.

As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be an advanced subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role is crucial in supporting the business and safeguarding the company's reputation by managing local, medium to large complexity contracts. You will work closely with cross-functional teams to ensure client expectations are not only met but exceeded. Your responsibilities will include ensuring service delivery, contract profitability, proactive client communication, project management, technical oversight, and problem-solving. Key responsibilities: - Ensure client satisfaction by delivering services according to agreed service definitions and SLAs. - Act as the primary point of contact for client inquiries, escalations, and feedback. - Tailor required services according to client business needs and objectives. - Collaborate with technical teams to resolve client issues promptly. - Monitor and assess client satisfaction regularly through feedback mechanisms. - Identify opportunities for upselling or cross-selling additional services. - Coordinate project timelines, resources, and deliverables for successful outcomes. - Maintain accurate records, client documentation, and incident reports. - Provide regular reports on service performance and client satisfaction to internal and external stakeholders. To excel in this role, you should possess: - Passion for service delivery and ability to manage a coordinated service delivery. - Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed. - Proficiency in project management and excellent communication skills. - Client-centric approach with proven ability to manage client relationships. - Business and financial acumen for budgeting, forecasting, and billing. - Familiarity with ITIL or other IT service management frameworks. - Ability to work under pressure, exceptional organizational skills, and attention to detail. - Collaboration skills with cross-functional teams and customer-focused mindset. Academic qualifications and certifications required: - Bachelor's degree in Information Technology, Business, or related field. - Relevant ITIL certification preferred. - Relevant project management certification (e.g., PMP) is advantageous. Required experience: - Demonstrated experience in managed services and support services environment. - Successful delivery of managed services to clients meeting SLAs and quality standards. - Monitoring contract performance and compliance requirements. - Managing service delivery projects for clients. - Proactive measures to address client concerns and improve service quality. Workplace type: Hybrid Working About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving Fortune Global 100 companies. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in R&D annually. With diverse experts in more than 50 countries, NTT DATA offers business and technology consulting, data and artificial intelligence solutions, and digital infrastructure services. As part of NTT Group, headquartered in Tokyo, NTT DATA is an Equal Opportunity Employer committed to diversity and inclusion.,

As a Specialist in Business Analysis at BetaNXT, you will play a crucial role in enhancing the wealth advisor experience by leveraging real-time data capabilities. With a focus on solving the most demanding integration challenges, you will work closely with product managers and firms to gather requirements, elaborate on them, and ensure smooth collaboration with developer and QA teams. Reporting to the Manager of the Product Team, you will be part of a Scrum team supporting products within the core BETA Host team. Engaging with one of the largest clients, you will provide enhancements for longer-term projects across various functional areas of the BETA HOST system. Your responsibilities will include business requirements gathering, functional design, user acceptance testing support, and project implementation. Key responsibilities: - Gather user requirements via documentation and end-user interviews - Participate in project estimation process - Build relationships with external and internal stakeholders - Create functional design documents based on user requirements - Develop a comprehensive test plan and execute test scripts for functional testing - Provide ongoing project support for testing phases - Report project status to stakeholders and senior management - Maintain excellent client satisfaction and professional rapport with stakeholders - Create implementation plans and validate successful project implementations - Stay updated on trends, new technologies, and participate in wealth management communities Requirements: - 6-10 years of experience in a Business Analyst role in the brokerage or financial services industry - Experience in client-facing document writing and presenting product demos - Knowledge of REST API, SoapUI / ReadyAPI, REST-assured is advantageous - Bachelor's degree in Computer Science, Finance, Business, or related field - Strong project management skills with the ability to complete projects on time - Proficiency in Agile Software Development and software development life cycle - Excellent problem-solving, organization, interpersonal, and communication skills - Ability to learn new technologies quickly and work autonomously or in teams - Proven track record of building successful client and internal team relationships If you are a proactive and experienced Business Analyst with a passion for driving innovation in the wealth management industry, we invite you to join our dynamic team at BetaNXT.,

You will play a crucial role in designing, developing, modifying, and implementing technology solutions to address short- and long-term needs through both new and existing applications, systems architecture, and network systems. In this position at Broadridge, you will review system requirements and business processes, code, test, debug, document, and implement software solutions, ensuring successful system improvements. Your work will involve application software development services within defined projects, developing program logic for new applications, and analyzing or modifying logic in existing applications. You will collaborate within a highly efficient ("Agile") development environment, testing new software code and ensuring the implementation of system enhancements. With over 7 years of software development experience, you will be proficient in technologies such as C#, .Net 6.0/.Net Core/.Net Frameworks, with experience in Microservices and database development using MS SQL Server. Your knowledge will encompass professional software engineering practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, unit testing, and operations. Experience in SDLC frameworks like Scrum or other Agile frameworks, and tools like Jira will be beneficial. Your design skills will include Object-Oriented Design, along with experience in Application Program Interfaces (APIs), Messaging Software, Interoperability Techniques and Standards, and Cloud Technologies (especially AWS). Any additional experience in developing software for the financial services industry will be advantageous. You should have a proven track record in developing, releasing, and supporting high-quality products, as well as professional experience in developing performant, scalable, complex systems. A BS/MS degree in Computer Science or a related field, or equivalent experience, is required. Your ability to work efficiently under tight deadlines, focus on client satisfaction, and possess consensus building and negotiating skills will be essential. Additionally, you should have good interpersonal and communication skills, both written and verbal, be highly organized with attention to detail, and be dedicated to client satisfaction. At Broadridge, we are committed to fostering a collaborative, engaging, and inclusive environment. We strive to provide a workplace that empowers associates to be authentic and bring their best selves to work. Recognizing that associates perform at their best when they feel safe, understood, and valued, we diligently work to ensure that Broadridge is a company, and ultimately a community, that celebrates and respects everyone's unique perspective.,

As a Business Development Manager at CollegeBatch, an Ed-Tech platform established in 2017, your main responsibility will be to generate business from various Colleges and Universities. Your role will involve establishing and nurturing strong relationships with key authorities of educational institutions to facilitate business collaborations. This position is based in Jaipur and requires a minimum of 2 years of experience in B2B Sales. Your key responsibilities will include conducting market research to identify potential clients, acquiring new business through cold calling and meetings (both online and offline), and offering solutions to client queries while providing necessary after-sales support. You will be expected to understand client requirements, prepare proposals, and oversee the execution of Memorandums of Understanding (MOUs). Keeping detailed records of sales activities, maintaining relationships with existing clients, and following up with potential clients to foster long-term partnerships are crucial aspects of this role. To excel in this position, you should possess excellent written and verbal communication skills, strong coordination abilities, and be a proactive team player with a high level of dedication and a willingness to learn. Proficiency in Microsoft Windows and Excel is required, along with the availability of a Car or 2 wheeler for local travel. Candidates with any Bachelor's or Master's degree who exhibit a positive and growth-oriented mindset are encouraged to apply. If you are enthusiastic about this opportunity and believe you meet the requirements, we invite you to share your resume or references with us at hr@collegebatch.com.,

Lead and manage dealers relationships to market company products and services and assist in the development of dealer sales capability. Responsibilities Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. Skill Descriptors: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: Communicates the importance of customer needs/expectations and commits to resolving them. Researches and verifies customer needs and expectations. Solicits customer satisfaction feedback and acts on improvement opportunities. Helps link organizational objectives to customer needs and expectations. Meets regularly with customers to understand their wants, needs and expectations. Industry Knowledge : Knowledge of the organizations industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: Discusses industry-specific flagship products and services. Demonstrates current knowledge of the regulatory environment for industry segment. Describes the contribution of own function as it relates to the industry segment. Participates in major industry professional associations; subscribes to industry-specific publications. Currently works with a major industry segment and associated functions and features. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. Level Basic Understanding: Describes the main technologies and tools used in similar or competing products or services. Identifies industry groups that would benefit from the organizations products and services. Identifies potential markets for the organizations products or services. Assesses the key components of an organizations business development plan. Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs. Level Working Knowledge: Uses value selling techniques to successfully engage customers. Researches the customers industry and organization before attempting sales calls. Discusses issues and considerations regarding current value selling practices and recommends potential improvements. Quantifies proposed costs, benefits and value in customer terms. Defines and documents value-added activities and their benefits to customers beyond the initial sales transaction.

Laundryheap is an award-winning and industry-leading startup that is revolutionising laundry and dry cleaning. We collect, clean, and return customers items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are now looking for an energetic and detail-oriented individual to work for us in our overseas office (Bengaluru, India). As we are an international brand operating across different time zones, we require the potential candidate to be flexible in working in shift patterns. Your responsibilities include, but are not limited to: Act as a primary operations contact for key partnerships. Manage end-to-end order operations in line with partner agreements and process guidelines. Proactively share updates with external stakeholders, addressing changes and resolving issues promptly. Collaborate with internal teams (i.e, logistics, payments, tech) to ensure smooth and timely execution of partner commitments, discover opportunities to improve processes and deliver a superior partner experience. An accurate and timely response through all communication channels, including email, live chat and partner platforms. Resolve partner or customer complaints effectively and escalate issues where necessary. Drive and achieve KPIs related to client satisfaction, partner performance, and operational excellence. Ensure high standards of tone and language in all written and verbal communications to customers and internal stakeholders. Minimum Skills Required: Excellent communication skills in English (written and verbal). Proven experience in a client-facing role such as partnerships, account management, or customer success. Strong organisational and analytical skills with attention to detail. Familiarity with customer service tools (e.g., Intercom, Zendesk, or similar). Ability to balance multiple client accounts/projects in a fast-paced environment. Relationship-driven, empathetic, and able to build trust with diverse stakeholders. Strong problem-solving abilities with a proactive can-do attitude. Comfortable working cross-functionally to deliver client outcomes. Desired Skills & Experience: 2 5 years experience in client operations or customer success roles. Background in high-growth companies, tech start-ups, or service-oriented industries. Proven success in managing B2B or B2C client relationships. Experience in improving processes to enhance partner and customer satisfaction. An analytical mindset with the ability to turn data into insights. Flexible, adaptable, and able to thrive in dynamic, evolving environments. Highly motivated, empathetic, and eager to contribute to both client and company growth. Work Schedule and Patterns: 9-hour shift (8 working hours) 5 days a week (2 week-offs based on rota) Rotational Shifts - including night Office-based role We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Business Development Executive (BDE) (1 Opening) Ahmedabad Full Time Work From Office At AppsRow Solutions LLP, a Webflow Premium Partner agency, we help businesses worldwide grow through UI/UX design, Webflow development, branding, and digital marketing. As a Business Development Executive, you will be on the front line of our growth, building client relationships, generating leads, and driving international projects. Responsibilities Generate and qualify leads through LinkedIn, Upwork, email outreach, and networking Draft professional proposals and presentations tailored to client requirements Build and maintain strong client relationships to encourage repeat and referral business Negotiate and close deals to achieve monthly and quarterly targets Conduct market research to identify new opportunities and industry trends Collaborate with internal teams to ensure smooth project delivery Requirements Excellent English communication skills (written and verbal) Basic knowledge of IT services such as web development, UI/UX design, and digital marketing Strong negotiation and presentation skills Proactive, target-driven, and self-motivated Comfortable using sales platforms such as LinkedIn and Upwork For experienced roles (1+ years): Proven IT sales experience with lead generation and deal closing skills Performance Metrics Number of qualified leads generated and converted Proposal quality and win rate Client satisfaction and relationship feedback Achievement of monthly and quarterly sales targets Why Join Appsrow Work with international clients across diverse industries Gain hands-on experience with modern sales platforms and CRMs Attractive incentives and performance-based rewards Supportive and collaborative sales culture Continuous learning with opportunities to grow into senior roles Other Opening Project Coordinator (1 Opening) Full Time Work From Office Jr. Motion Graphic Designer (1 Opening) Full Time Work From Office Business Development Manager (BDM) (1 Opening) Full Time Work From Office Jr. Social Media Manager (2 Openings) Full Time Work From Office Fresher Roles (All Positions) (Multiple Roles - 10 Openings) Full Time Work From Office Jr. Digital Marketing Executive (1 Openings) Full Time Work From Office Front-End Web Developer Full Time Work From Office Jr. UI/UX Designer (1 Openings) Full Time Work From Office Jr. Video/Reel Editor (1 Opening) Full Time Work From Office Sr. Webflow Developer Full Time Work From Office Sr. UI/UX Designer Full Time Work From Office

As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers.Key Responsibilities Client Needs Assessment/Client Retention: Conduct thorough assessments of clients insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their benefits. Relationship Building: Build and maintain strong..." id="meta_tag_description" /> English (EN) English (EN) Espa ol (Am rica Latina) Fran ais Fran ais (Canada) Portugu s (Brasil) Deutsch Talent Community Settings Menu Home Why WTW Experienced Professionals Risk & Broking Health, Wealth & Career Corporate Functions Operations & Technology Early Careers Our Programs Application Process & FAQ Events Life at WTW Join our talent community Home Why WTW Experienced Professionals Risk & Broking Health, Wealth & Career Corporate Functions Operations & Technology Early Careers Our Programs Application Process & FAQ Events Life at WTW English (EN) English (EN) Espa ol (Am rica Latina) Fran ais Fran ais (Canada) Portugu s (Brasil) Deutsch Talent Community Settings Join our talent community Kiosk mode Senior Manager - Retention - Health and Benefits Gurugram, Haryana, India Senior Manager - Retention - Health and Benefits 202505907 Gurugram, Haryana, India Full time Add to favourites Favourite View favourites Description As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers. Key Responsibilities Client Needs Assessment / Client Retention : Conduct thorough assessments of clients insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their benefits. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and long-term partnerships. Market Research : Stay updated with industry trends, market conditions, and changes in insurance regulations. Conduct regular market research to identify emerging opportunities, competitive pricing, and new insurance products that can benefit clients. Collaboration: Collaborate with internal teams to streamline processes and provide a seamless experience to clients. Ensure client service team understanding of client needs, service delivery methods, and the other framework relevant to services delivered. Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. Educate clients on risk management, market issues and relevant trends. Serve as a trusted adviser; monitor client satisfaction; report and resolve client issues and concerns and review client expectations to ensure relationship is mutually acceptable. Perform other related duties as assigned Act as point of contact for complaints and escalate issues as appropriate. Ensure both the company and clients adhere to compliance.. Collaborate with internal teams (e.g. Finex, P&C etc.) to address client s needs To actively work with Sales colleagues in creating Proposals, RFPs , analytics and leads. To ensure WTW brand values are communicated to market in the right essence. Qualifications The Requirements MBA/ Bachelor s degree or equivalent work experience in related field 7+ years experience in managing clients within health and benefits space. Demonstrated experience within b2b environment with proven track record of meeting and exceeding targets. Excellent verbal and written communication skills, including facilitation of group presentations Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Access and industry-specific analysis software. Basic understanding of the insurance industry, with the ability to become a subject matter expert on the job. Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients.

Transform Managed Account operations as a Digital Document Analyst optimize processes, implement controls, and ensure quality and compliance. Job Summary As a Digital Document Analyst within the Managed Account team, you will provide support on various initiatives by analyzing existing processes, identifying process gaps, and pinpointing areas for improvement. You will develop appropriate controls for each process and support business partner deliverables, including documenting business requirements, offering testing support, documenting quality standards, and demonstrating adherence to established procedures. Additionally, you will showcase an in-depth working knowledge of the entire Managed Account process. Job responsibilities Review document , analyze, evaluate business processes, systems and user needs Implementing change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks Establish, create, analyze reports relevant to Operations functions Provide reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement Adhere to established Change Control policy and procedure creation/maintenance Manage stakeholder relationships and work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results Lead groups and process improvement initiatives Required qualifications, capabilities and skills 3+ years of work experience with advanced skills in MS Office Excellent analytical skills with close attention to detail Effective communication, organizational, prioritization and interpersonal skills Working to consistently meet client requests, providing and ensuring client satisfaction Ability to coach and mentor team members by demonstrating job knowledge Willing to work a flexible schedule to accommodate business needs Preferred qualifications, capabilities and skills Knowledge about Loans/Trade Finance/Collateral documents and its documentation management and understanding legal clauses under these agreements.

Role OverviewWe are seeking a dynamic and customer-focused individual to join our team as a Customer Success Executive. In this role, you will be responsible for ensuring our clients success and satisfaction with our XR products and services. You will act as a liaison between our clients and internal teams, providing support, guidance, and solutions to meet their needs and objectives. Key ResponsibilitiesServe as the primary point of contact for assigned clients, building strong relationships and understanding their unique goals and challenges. Proactively engage with clients to ensure they are maximizing the value of our XR solutions and addressing any issues or concerns. Collaborate with cross-functional teams including Sales, Product Development, and Technical Support to deliver exceptional service and support to clients. Conduct regular check-ins, trainings, and Q&A sessions to educate clients on product features and best practices. Gather feedback from clients to identify areas for improvement and contribute to product enhancements and updates. Monitor key performance metrics and outcomes to track client satisfaction and success. Willingness to travel up to 25% of the time to client sites to monitor solution usage and ensure customer satisfaction. Required QualificationsBachelors degree in Business Administration, Marketing, Communications, or related field. Proven experience in a customer-facing role, preferably in the XR, technology. Familiarity with CRM software and customer support tools is a plus. Strong interpersonal and communication skills, with the ability to build rapport and effectively convey complex information to diverse audiences. Excellent problem-solving abilities and a proactive approach to addressing client needs and concerns. Passion for immersive technologies and a desire to drive innovation in the XR industry. BenefitsApart from a competitive salary package and an energetic work environment, we offer the following benefits to our employees:A supportive work community. Super generous leave policyMedical and Accident Insurance, with other health benefits. Meal and Travel Allowances. Weekly engagement activities and off-site events. Unlimited opportunities to learn and grow. Flexible working hours. ">

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team. This individual will be responsible for managing bookings, coordinating logistics, and supporting our clients throughout their travel experience. The ideal candidate will have excellent communication skills, strong research abilities, and a solid understanding of Excel to help manage bookings and operations effectively. Key Responsibilities: Bookings Management: Coordinate hotel, driver, and other travel-related bookings for clients. Ensure all bookings are accurate, timely, and meet client expectations. Client Liaison: Act as the primary point of contact for clients regarding their bookings and travel arrangements. Respond promptly to client inquiries and resolve any issues or concerns that arise. Vendor Coordination: Communicate with hotel partners, transportation providers, and other vendors to confirm bookings, resolve issues, and ensure smooth execution of services. Research & Planning: Conduct research to find the best accommodations, drivers, and activities for clients based on their preferences and needs. Stay up-to-date on industry trends and destination-specific information. Data Management: Maintain accurate records of client bookings, payments, and other relevant details. Utilize Excel to track and analyze booking data and trends. Process Improvement: Identify and suggest improvements to operational processes to enhance efficiency and client satisfaction. Customer Service Excellence: Provide exceptional service throughout the client s booking and while the trip is ongoing, stay in touch and ensure a smooth travel experience. Go the extra mile to ensure client satisfaction. Required Skills & Qualifications: Communication Skills: Very good written and verbal communication skills to liaise with clients, vendors, and internal teams. Research Abilities: Strong research skills to find the best travel options for clients and stay updated on industry trends, should be capable of researching and adding new hotels, restaurants etc. wherein the trips are conducted. Excel Proficiency: Good knowledge of Microsoft Excel, including data entry, analysis, and reporting. Ability to create and manage booking sheets and client data.

We are seeking a highly motivated and data-driven CRM to lead our customer relationship strategy and execution. The ideal candidate will manage CRM platforms and resolve the customer queries. Candidate must have experience from logistic industry. Interested Candidate can reach out to - Contact Person - Wahida Contact No.- 9035285840

Role & responsibilities Manage the complete customer lifecycle including booking, documentation, agreement execution, loan coordination, registration, payment follow-ups, and possession Maintain accurate and updated client records in CRM software and internal systems. Liaise with sales, legal, finance, and project teams to ensure timely resolution of client requirements. Prepare and present client MIS reports, dashboards, and status updates for management. Handle escalations and grievances with tact, diplomacy, and quick resolution. Drive initiatives to enhance customer experience, satisfaction, and referral business. Support in possession/handover process ensuring customer delight. Mentor and guide junior CRM team members to maintain service excellence. Preferred candidate profile Graduate/Postgraduate in Business Administration, Marketing, or related field. 78 years of relevant experience in Customer Relationship Management within the Real Estate industry . Excellent interpersonal, communication, and client-handling skills. Proficiency in CRM software (PropU) and MS Office applications. Strong problem-solving skills and ability to handle escalations effectively.

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location-Kolkata HIRING FOR CUSTOMER SERVICE EXECUTIVE PROFILE FOR KOLKATA LOCATION. Company is hiring enthusiastic and skilled individuals for multiple customer service roles at Kolkata location . We are looking for graduates with excellent English communication skills who are ready to build a rewarding career in the BPO industry. Open Positions: Customer Support Executive Eligibility Criteria: Excellent communication skills in English. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Graduate Candidates only Salary: 14K CTC to 19K CTC Work Details: 6 Day working Rotational shift 1 day rotational off Cab in Odd hours Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Anwesha 9151666408 / Anuj 9214602997 / Palakshi 8630365298 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anwesha HR Executive ShiningstarsITPL

Walk-In Interview for Customer Service Associate Vacancies in MNC Multiplex (a Cinema Theatre) Minimum Qualification: Plus 2 Vacancies in Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Number of vacancies: 25 Job Role Interact and serve customers inside the cinema multiplex. Handle Ticket, Food & Beverage Counters if and when required, etc. Age criteria: 18 - 23 Shift Time: Male: 8:30am to 5:30pm or 5:30pm to 2:30am Female: 8:30am to 5:30pm Salary: 14,800 take home plus PF, ESI and other allowances. Kochi Interview Details Interviews on: All days other than Sunday Time : 11am onwards Venue: Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Please come in Formal Dress Code, Properly Groomed along with your Resume. Kindly refer your friends also.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Data & AI Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role of will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. Contribute to Profitable Growth: •Drive significant financial outcomes through signings and revenue targets •Ensure sustained growth and profitability, managing margin expectations and backlog growth •Support the identification, pursuit and conversion of a pipeline of business development opportunities •Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk Client Engagement: •Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives •Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement •Demonstrate credibility and experience to advise and deliver on complex consulting engagement •Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references Operational Excellence: •Achieve individual and team utilization targets •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People •Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed Strategic Contribution: •Utilize industry and technology expertise to shape and drive the company’s strategic initiatives. •Align with Kyndryl’s strategic vision and contribute to its execution. •Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. •Proactively develop thought leadership and intellectual capital Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •15+ yrs of Extensive experience in client engagement and relationship management at the CXO level in area of Data and AI •Demonstrable ability to build and commercialize relationships with senior executives •Proven track record of leading and executing complex projects with multi-disciplinary teams in a Data & AI consulting, corporate or public sector environment •Effective financial acumen with experience in driving revenue growth and managing margins •Experience of managing or supporting high-value business development activities with senior stakeholders •Deep understanding of Data and AI industry trends and technology •Sound personal brand and presence in the industry • Demonstrated ability to innovate and drive change Preferred Skills and Experience • Leadership: self-starter mindset and with client and Kyndryl outcomes top of mind. Ability to mentor and mentee, create an environment and workplace of choice for peers and team members, be the role model of professional excellence •Execution: Possesses critical thinking capabilities to analyze data and inputs with objectivity and provide strategic roadmaps and recommendations. Always intellectually curious an brings innovative ideas to solve critical business problems. Clearly accountable on commitments. Able to pivot change in client and business priorities and manage work across multiple projects and teams •Bachelor's degree or Master’s degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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About Us GST Manager is a leading tax consulting company ( www.gstmanager.com ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands. The Role We are seeking a Customer Support Executive to join our team in Chennai . This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have: Strong organizational skills Excellent communication abilities A knack for multitasking Key Responsibilities Manage and communicate customer requests using a task management system Maintain and update the customer database regularly Facilitate customer onboarding and ensure compliance with company protocols Keep detailed records of all customer interactions, including follow-up logs and call recordings (system will be provided) Train customers on company policies, procedures, and protocols Conduct regular follow-ups to address customer needs and ensure satisfaction Collaborate with internal teams to resolve tasks and client requests promptly Requirements Education: Degree in Commerce, Business Administration, or a related field Strong communication and interpersonal skills Proven ability to manage multiple tasks effectively Proficiency in maintaining databases and follow-up logs Flexibility to adjust working hours to address client needs as they arise How to Apply If you're ready to begin your professional journey with us, send your resume and cover letter to careers@gstmanager.com