1391 Client Satisfaction Jobs - Page 29

Client Interaction & Relationship Management. Maintain strong post-sale communication with home buyers. Coordinate site visits, meetings & walk through during the construction & handover phases. Maintain accurate customer documentation & records. Required Candidate profile Documentation & Legal Coordination Collections & Payment Follow-up Customer Satisfaction & Service Quality. Coordination with Internal Teams Work closely with Sales, Projects, Legal, Accounts Dep.

Company: Turito Company Overview Turito pioneers quality education online and on-campus, led by seasoned educators with 30+ years' experience. Operating globallyincluding India, the US, Singapore, and the Middle EastTurito provides premier learning. Offering accessible content and a modern environment, our tech-integrated platform empowers students to learn from experts, fostering personalized success. Location: Hyderabad Position Title: Relationship Manager Role Overview As a Relationship Manager at Turito, you will be the primary liaison between parents and the organization, ensuring a seamless and engaging experience throughout the student journey. This role requires a proactive, empathetic, and solutions-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional customer service. Shift Timings - Aus Shift 7am to 4pm UK Shift 3pm to 12am Key Responsibilities • Act as the single point of contact for assigned parents and students, ensuring consistent communication and support • Own the entire customer lifecyclefrom onboarding to engagement and retention • Coordinate smooth transitions between sales, academic, and support teams • Conduct regular check-ins to track student progress and gather feedback • Address concerns and resolve escalations with empathy and efficiency • Maintain accurate and up-to-date records in Zoho CRM • Identify and act on opportunities for upselling, renewals, and referrals • Collaborate with internal teams to enhance service delivery and customer satisfaction • Share customer insights to inform product and operational improvements Key Skills & Competencies • Strong sense of ownership and accountability • Excellent interpersonal and relationship-building abilities • Effective multitasking and time management skills • Proactive problem-solving and critical thinking • High emotional intelligence and customer empathy • Clear and professional verbal and written communication • Familiarity with CRM tools, especially Zoho CRM • Ability to thrive in a dynamic, customer-centric environment Requirements • Bachelor’s degree in any discipline • 2–4 years of experience in a client-facing or relationship management role, preferably in EdTech, education, or customer experience

Job Description: Senior Consultant - Client Services Company Description Merkle | Cardinal Path, part of dentsu, empowers brands to maximize their data and activate against it to pursue our goals. Our passionate experts are an extension of our clients teams, applying their knowledge to help brands maximize media and technology on the path toward digital transformation. Who we are looking for Merkle | Cardinal Path is looking for a Senior Client Services Consultant with a background in sales, client services, and cross-functional team collaboration. In this role, you ll oversee client accounts, drive revenue growth, and help clients achieve their digital marketing and analytics goals. The ideal candidate will have strong communication skills, the ability to guide both clients and internal teams, and expertise in identifying opportunities for organic account growth. Success in this position requires active listening, translating client needs into actionable plans, and delivering results. The ideal candidate will support and be available during client time zones and working hours. As a Senior Client Services Consultant, youll manage a diverse book of clients across industries, focusing on digital strategy, technology, media, and analytics solutions. You ll also be responsible for client retention, organic growth, and achieving revenue goals. Strong business acumen, excellent sales and negotiation skills, and the ability to work in a fast-paced environment are essential. You will act as a liaison between clients and upper management, addressing issues and proactively finding solutions to ensure client satisfaction. Job Description Client Account Management : Oversee and manage client relationships, ensuring their needs are met and helping to identify opportunities for growth and client satisfaction. Organic Sales Growth : Identify and capitalize on opportunities for organic account growth, working to exceed revenue goals and client expectations. Client Communication : Serve as a point of contact for clients, maintaining strong, effective communication and actively listening to client needs. Communication Skills : Strong communication skills with the ability to actively listen, understand client goals, and convey ideas clearly to clients and team members. Problem-Solving : Address client concerns with a proactive approach, finding solutions or escalating issues as needed. Learning Digital Marketing : Familiarity with or a desire to learn about digital marketing, technology, and analytics, and how they can help clients achieve their business goals. Time Management : Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Client Retention : Focus on building and maintaining positive relationships with clients, contributing to retention and growth. Client Time Zone Support: Readily available during client time zone(s) and provide support accordingly. Client Advocacy : Act as a liaison between clients and upper management, ensuring client needs and concerns are effectively communicated and addressed. Digital Marketing and Analytics Expertise : Apply your understanding of digital marketing and analytics to help clients achieve their business objectives and maximize ROI. Measures of Success Business Retention Organic growth Client satisfaction Job Qualifications: Bachelor s degree in marketing, advertising, communications, business, or a related field. 2-4 years of experience in client services/account management with broad knowledge of digital marketing, media strategy, or a related field. Familiarity with Google platforms (Google Ads, Analytics), and digital marketing tactics. Experience supporting client accounts, with an understanding of how to contribute to account growth. Ability to assist in managing budgets, meeting deadlines, and coordinating projects. Experience working with international clients or teams is a plus and cross functional internal teams Strong verbal and written communication skills, with the ability to create clear and professional documents and presentations. Ability to collaborate and share knowledge with team members while actively seeking out information to improve personal skills. Team-oriented with a positive, no-ego approach. Analytically minded, specifically comfortable with data, understanding data analytics for multi-purpose results analysis and recommendations Excellent Word, Excel, and Proposal development skills Willingness to travel occasionally within North America and internationally, as required Location: DGS India - Bengaluru - Manyata N1 Block Brand: Merkle Time Type: Full time Contract Type: Permanent

Customer Service Voice/Blended Process Gurgaon location Any grad./undergrad. with 1 year customer service exp. can apply 5 days working 2 roster off 24/7 shifts Cabs & Cab allowances Huge inc. Salary-upto 5.8 lpa Piyush - 9990035425 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Perks and benefits Cabs Up To 3500 miv Up To 4k cab allowance

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Job Profile: (9+ years in Real Estate and Banking sector only) Build and maintain relationships with clients and Channel Partners understanding their needs and preferences - Showcase properties, highlighting features and benefits - Negotiate sales agreements and close deals - Meet and exceed sales targets - Stay up-to-date on market trends and competitor activity - Collaborate with internal teams, including marketing and customer service - Provide exceptional customer service and ensure client satisfaction

Key Accounts Manager - E-commerce (US) Hindustan Recruitment is looking for a driven Key Accounts Manager to manage and grow our e-commerce accounts in the US market. If you have a proven track record in account sales, excellent communication skills, and are comfortable with night shifts, we encourage you to apply! Key Responsibilities Develop and maintain strong, long-lasting relationships with a portfolio of assigned e-commerce key accounts in the US. Act as the primary point of contact for clients, understanding their business needs and ensuring high levels of client satisfaction. Identify growth opportunities within existing accounts and strategize to maximize revenue and product adoption. Collaborate internally with sales, marketing, and product teams to ensure client requirements are met and solutions are delivered effectively. Prepare and present regular performance reports and business reviews to key stakeholders and clients. Stay updated on e-commerce trends and competitive landscapes relevant to the US market. Skills & Qualifications Minimum of 2 years of experience in account sales , preferably within the e-commerce sector. Excellent communication skills , both written and verbal, are essential for client engagement and relationship building. Ability to work night shifts to align with US business hours. We are looking for an immediate joiner who can quickly integrate into our team and manage client relationships. Strong negotiation, presentation, and problem-solving abilities. A client-focused approach with a dedication to achieving mutual success. What We Offer A competitive salary package. The chance to manage key relationships in the dynamic US e-commerce market. A supportive team environment with opportunities for professional growth.

Role & responsibilities Business Manager Finance & Accounting Location: Thane, Mumbai Organization: Orcapod Roles & Responsibilities Build and lead a full-fledged Finance and Accounting Practice from the ground up. Engage and serve clients, both domestic and international, across F&A domains. Act as a Business Manager and P&L owner for this vertical. Collaborate with the Orcapod Leadership Team to drive business strategy and expansion. Develop a network of consultants and delivery capability across finance and compliance services. Deliver on key business KPIs, including revenue, profitability, and client satisfaction. Qualifications & Experience Chartered Accountant (CA) or IPCC both groups cleared. Proven track record of independently running or managing an Accounting Practice. Exposure to Indian and international client servicing in finance firms is a strong plus. Desirable Profile Professionals who are currently running or managing accounting operations at: A Chartered Accountancy firm A company/industry setup managing accounts or compliance Individuals familiar with building or handling teams in core finance functions Those who want to transition into a business-building leadership role Regards Anamika anamika.pati@orcapod.work 8320126657

Job description Company Overview: Osumare is a dynamic and innovative branding, web, and digital marketing agency committed to delivering cutting-edge solutions to our clients. We believe in the power of creativity to drive brand success and engagement. Position Overview: We are seeking a highly talented and imaginative Creative Copywriter to join our team. The ideal candidate will be responsible for developing compelling and creative content across various platforms, including advertisements, web content, and digital marketing campaigns. This individual should possess a passion for storytelling and a keen understanding of branding and marketing strategies. Responsibilities: Content Creation: English, Hindi Language based catchy content Develop engaging and persuasive copy for a variety of projects, including advertisements, websites, social media, and email campaigns. Collaborate with the design team to ensure that the copy complements visual elements and enhances the overall impact of the content. Script and Dialogue Writing: Write captivating scripts and dialogues for promotional videos, reel videos, and other multimedia content. Work closely with the video production team to ensure that the script aligns with the creative vision of the project. Brand Consistency: Maintain consistency in tone, voice, and messaging across all communication channels to reinforce the brand identity. Research and Strategy: Stay updated on industry trends, market dynamics, and competitor activities to inform and enhance the creative process. Collaborate with the marketing team to align copywriting strategies with overall marketing objectives. Client Collaboration: Communicate effectively with clients to understand their brand, goals, and messaging requirements. Incorporate client feedback into the copywriting process and ensure client satisfaction. Qualifications: Proven experience as a creative copywriter in an advertising agency or similar environment. Strong portfolio showcasing a variety of writing styles and projects. Excellent verbal and written communication skills. Ability to work collaboratively in a fast-paced, deadline-driven environment. Proficiency in understanding and incorporating SEO principles into content creation is a plus. Familiarity with digital marketing trends and platforms.

Our Backstory Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time The position we have: Associate Customer Success Representative for a full-service, next generation Customer Care team that specializes in world-class experiences for agents and customers. A Day in the Life: Assisting our awesome customers via phone calls, emails, texts and Live Chat. Its important to add a personal, human touch to each interaction. Were a Customer Care team that genuinely cares about people. Multi-tasking to deliver amazing customer care across various inbound channels, often simultaneously. The Customer Success Rep must stay collected and prioritize most pressing needs first Troubleshooting questions such as How do I activate my service? and How do I get a better signal? and When will my payment be processed?. You'll resolve issues thoughtfully and efficiently because your time and the customers time is valuable! Staying in the know about various digital tools and keeping up to date on technology that our customers may be using. You'll also have access to amazing technology that makes doing your job easier and more enjoyable Our Ideal Candidate : Communication comes easy to you in all forms. Customer service is your passion, and you love the bragging rights. Meeting new people has always been a breeze and helping is even easier. Awesome organizational skills with the talent to juggle multiple priorities. Learning new things and growing is something you cant get enough of. You thrive in a fast-paced environment and can keep your cool under pressure. Avid technology user and a great problem solver. Honest, trustworthy and people know they can rely on you Requirements: High School diploma or above • At least 3 years of work experience in a customer-facing role Fluent English speaker; bilingual Spanish speaker is a plus Expected Hours: This requirement is for US day time as India team supports US operations 24/7. This means the shift timing would be between 6:30 pm IST (or 7:30 pm IST when daylight savings are on in US) to 6:30 am IST (or 7:30 am IST during US daylight savings) for a budgeted 40 hours per week, with approximately 8 hours each day on an average. The person should be flexible to work during these hours, with possibilities of working even between 12 am IST (midnight) to 7:30 am IST. The shift timing can change on a day to day basis, as per the schedules and requirements of the Company. About Reach Care: Not your average call center by a long stretch, the Reach Care team delivers world-class experiences for agents and customers. We believe the key to amazing customer service is empowering our agents with a positive, fulfilling workplace and world-class technology.

Key Responsibilities: Make outbound calls to prospective customers/leads. Follow up with interested customers and maintain call records. Generate leads and convert them into appointments Handle inbound calls when necessary. info@brandwise.in Health insurance

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track & Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction Bachelors degree with 2+ years of experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains Ability to effectively communicate his/her thoughts in a well-organized manner Strong Excel and PowerPoint skills Strong analytical skills Ability to work cross-functionally with a wide range of employees with different skill sets Preferred Qualifications Include: MBA in Digital Advertising or other related Masters degree Experience in e-commerce or retail industry Email marketing platform will be an add-on Experience in data analysis, either professional experience or through education Demonstrate high attention to detail and proven ability to manage multiple, competing priorities simultaneously Google Ad Words / Bing Ads certification will be an added benefit

Description We are looking for a motivated and enthusiastic Business Development Executive to help grow our business by identifying new sales opportunities, building client relationships, and converting leads into customers. You will be responsible for increasing revenue and expanding our market reach. To be successful as a business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients\ feedback to ensure that our products and services always exceed expectations. Responsibilities Key Responsibilities: Handle and follow up on daily inbound B2B leads from platforms such as IndiaMART. Understand client needs and provide relevant product information and quotations Build trust and relationships with potential buyers through effective communication Convert inquiries into confirmed orders through timely follow-ups and negotiations Coordinate with internal teams (production, dispatch, accounts) to ensure client satisfaction Maintain accurate records of client interactions and lead status in CRM or tracking sheets Meet and exceed monthly sales conversion targets Provide feedback on customer trends and competitor activity to management Qualifications Graduate in Business, Marketing, Commerce, or related field 1 3 years of experience in business development or sales

Job Summary We are seeking a skilled SPE-Maps professional with 2 to 3 years of experience to join our team. The ideal candidate will possess strong English communication skills and preferably have experience in the online domain. This role requires working from our office during day shifts with no travel obligations. The candidate will contribute to enhancing our mapping solutions ensuring accuracy and efficiency in our services. Responsibilities Collaborate with team members to develop and enhance mapping solutions that meet client requirements. Analyze and interpret data to ensure the accuracy and reliability of mapping outputs. Utilize strong English communication skills to effectively convey technical information to non-technical stakeholders. Implement best practices in mapping technologies to improve service delivery and client satisfaction. Monitor and maintain mapping systems to ensure optimal performance and minimal downtime. Provide support and troubleshooting for mapping-related issues ensuring timely resolution. Participate in regular team meetings to discuss project progress and identify areas for improvement. Contribute to the development of documentation and training materials for mapping solutions. Stay updated with the latest trends and advancements in mapping technologies and online domains. Work closely with cross-functional teams to integrate mapping solutions with other services. Ensure compliance with company policies and industry standards in all mapping activities. Assist in the evaluation and implementation of new mapping tools and technologies. Deliver high-quality mapping solutions that align with the companys goals and enhance user experience. Qualifications Possess strong English communication skills to facilitate effective collaboration. Have experience in the online domain which is considered a plus. Demonstrate proficiency in mapping technologies and data analysis. Show ability to work independently and as part of a team in an office setting. Exhibit problem-solving skills and attention to detail in mapping tasks. Display willingness to learn and adapt to new technologies and processes.

Role & Responsibilities Responsible for demand generation and deal closures of incoming leads and inquiries Responsible for supply generation by onboarding and training partners on the platform Generate revenue for the company by up-selling and cross-selling services Call potential clients and explain business product and service offerings Conduct competitor analysis, marketing and operational analysis Build new and optimize existing packages for pricing, offers and discounts Define and analyze metrics and KPIs to efficiently track progress Preferred candidate profile Good communication skills Good negotiation and soft skills Foodies are preferred Need people who are energetic, confident and street smart Fresher and experienced both can apply Perks and Benefits Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timings Full of Learnings Awards and Recognition

Manage and maintain the CRM system .Handle customer queries, concerns, and grievances with professionalism and escalate when necessary. Support post-sales activities including documentation, agreements, registration, and possession handover.

Job Title: Senior Manager – AR Operations Location: Mumbai / Navi Mumbai Shift: Night Mode: Work from Office Statement of the Job: The role involves managing and guiding a team of AR associates responsible for analyzing receivables due from healthcare insurance companies and initiating necessary follow-up actions to ensure reimbursement. The work includes a combination of voice and non-voice follow-up, along with undertaking appropriate denial and appeal management protocols. Duties of the Job: Lead teams to efficiently meet client expectations and guide them in reducing AR aging and optimizing collections. Manage day-to-day activities of the team, including but not limited to: Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs. Tracking and maintaining metrics for various data, including collections reports and operations reports. Develop processes to improve productivity and quality within the team. Participate in new pilot projects and work towards a smooth transition of knowledge to the team. Collaborate with the team to resolve any personnel issues or conflicts that may arise. Learn and implement new client systems; coordinate and organize training for new joiners and existing team members based on project requirements. Conduct regular conference calls with clients to identify ways to improve client satisfaction. Identify training gaps within the team and develop a plan with the department trainer for retraining sessions, ensuring successful implementation. Manage client relationships effectively. Eligibility: Minimum of 11 years of experience in AR US Healthcare, with the designation of Manager or above. Willingness to work night shifts. Experience in AR Follow-up and Denial Management US Healthcare RCM. Availability to join within 30 days

Main Responsibility : 1. Sales Coordination. 2. Follow up for dispatch and dispatch receipts for regular supply 3. Generation of RFQ (Request for quotation). 4. Follow up schedule and new purchase order. 5. Confirming order & payment collection. 6. Maintaining Customer database and customer registration form 7. Feasibility meeting arrangement 8. Invoicing 9. Supply V/s Schedule 10. Handling any query related to customer 11. Premium Freight Register 12. Payment follow up Enthusiastic, Energetic and English Well spoken

Business Development Executive: o Identify and approach potential clients, Pitch CRISIL s assessment, grading, and other solutions tailored to client requirements. o Achieve monthly and quarterly sales, Conduct presentations, meetings, and product demonstrations to stakeholders. o Build and maintain long-term relationships with key decision-makers. o Ensure post-sale service delivery coordination and client satisfaction. o Track market trends, competition activity, and client feedback. o Maintain accurate records of leads, opportunities, and sales activities. o Prepare weekly and monthly sales reports for internal review. Preferred: Prior experience with credit rating agencies, financial advisory, or consulting firms Ability to travel frequently for client meetings 2-5 years of experience, preferably in financial services, ratings, or consulting Please note: This is a third party payroll opportunity.

Title: Associate Manager -Business Solutions & Presales Date: 4 Jul 2025 Location: Bangalore, KA, IN Job Description We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.comLooking to jump-start your careerWe understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene s high-speed growth.We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have You will be responsible for: Active contribution in managing topline through presales and working closely with the delivery team, on assigned accounts. Responsible for meeting Sales Targets Understanding the needs of potential clients and architecting appropriate solutions/proposals that map to Indegene s capabilities, provide this info to delivery teams to respond to RFIs and RFPs Identifying Products and Services that will help position the company as a strategic vendor to major pharmaceutical clients and working with delivery teams to roll out the same Responsible for client satisfaction to convert each client into a large volume customer by serving as the equivalent of CSM for all milestone deliveries vis- -vis quality and accuracy of delivery, timeliness, and efforts . Participates to strategizing of the accounts - including new service offering and ways to grow the account. Identifying Products and Services that will help position the company as a strategic vendor to major pharmaceutical clients and working with our global delivery teams to roll out the same Entering into strategic vendor contracts with committed volumes of business and long-term revenue visibility Participates to building capabilities and processes, and developing delivery team by being responsible to develop intensive induction and training methods for sales and project managers or client servicing managers to understand the client needs and pharma markets Execute while adhering to systems and processes laid down by the company and division. Compliance to quality, confidentialty and security:1. Adhere and follow quality systems, processes and policies2. Comply to training and specifications Must have:Minimum of 8-10 years of relevant industry experience is from pharma domain; Should have managed clients; Understands account mining Good to have EQUAL OPPORTUNITY

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. .

Bachelors degree in Marketing or any related field 6 months to 4 years of proven experience in client servicing or account management within a digital marketing agency. In-depth knowledge of the all round digital marketing ecosystem, marketing strategies and various online channels. Demonstrated success in managing multiple client accounts and driving results. Strong presentation and negotiation skills. Strong time management, organisational abilities, and attention to detail. Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Proficiency in marketing analytics and reporting tools. Key Responsibility - Act as the primary point of contact for assigned client accounts. Build and maintain strong relationships with clients, understanding their needs and objectives. Responding to client inquiries in a timely and professional manner. Coordinate with internal teams (e.g., creative, content, and technical) to deliver marketing projects on time and within budget. Maintaining an accurate record of all existing and potential clients. Monitor campaign performance, analyse data, and provide actionable insights to clients. Prepare regular progress reports and presentations for clients. Identify upselling and cross-selling opportunities to maximise client satisfaction and agency revenue. Stay updated with industry trends and best practices in digital marketing. Assist in preparing proposals and new business pitches.

We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 0 2 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction. KEY RESPONSIBILITIES: Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth. Manage customer relationships and oversee daily customer service operations to deliver high-quality support. Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution. Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality. Support day-to-day operational activities related to CRM to enhance functional efficiency. Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates. Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. QUALIFICATIONS AND SKILLS: 1 3 years of experience in using CRM software. Strong verbal and written communication skills. Excellent interpersonal and coordination skills. Proficiency in additional languages is an added advantage.

Job Type: Permanent Job Title: Manager-Enterprise KAM Location: Gurgaon Reporting Into: Associate Director Educational Qualification: Graduate/ post Graduate. Role Overview: Shiprocket is looking for a dynamic manager - National KAM with 8 years to 10 years of experience, Team to drive client retention, shipment growth, and revenue expansion across key accounts. This role involves managing and nurturing client relationships, leading a team of Key Account Managers, and ensuring delivery of growth targets. The role requires strong collaboration with cross-functional teams including operations, finance, product, and tech to ensure seamless service and client satisfaction. Duties and Responsibilities: Drive client retention, and satisfaction for national accounts. Lead shipment volume growth and revenue expansion from existing clients. Build and manage strong relationships with key stakeholders and decision-makers. Manage and mentor a high-performing team of Key Account Managers. Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions. Skills required : 8 years to 10+ years in KAM/Client Success roles with 3-4 years in team management. Proven track record in client retention, revenue, and shipment growth. Strong leadership, relationship management, and problem-solving skills. Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.

admin Company Description Pari Technology, formerly known as Zeviion Technology, has been in the IT industry since 2009, completing over 2500 projects successfully. The company values client satisfaction and aims to provide the best services globally. With 9+ years of experience in web technologies and software development, Pari Technology focuses on building innovative solutions through a client-centric approach. Role Description This is a full-time on-site role for a Business Development/SEO/Digital Marketing professional located in Ahmedabad. The role involves tasks such as lead generation, market research, customer service, and implementing SEO strategies for business growth. Qualifications Analytical Skills and Market Research abilities Strong Communication skills and Customer Service experience Proven track record in Lead Generation Knowledge of SEO, SEM, and Digital Marketing strategies Ability to work collaboratively and independently Bachelor s degree in Marketing, Business, or related field Job Category: Business Development SEO Job Type: Full Time Part Time Job Location: Ahmedabad