1971 Client Satisfaction Jobs - Page 23

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

ROLE DESCRIPTION Job Title- Client Relationship Manager (CRM) Department -Lighting (TISVA BRAND) Summarize as to why this Role exists & how it contributes to the overall objectives of the organization 1. Manage the Tisva brand store and deliver higher standards of retail experience 2. Be instrumental in business growth at the store maintaining the gross margins and profitability 3. Provide innovative lighting design solutions to the customer and facilitate the product selection process 4. Focus on the key drivers of the business sales value, focused products and healthy gross margin; lead by examples in high-end professional retailing 5. Ensure merchandising, hygiene and display at the store...

Role & responsibilities Service Delivery: • Offer the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and most importantly customer centricity • Ensure consistency across touch-points - At the Sales Office / premises, At Customers Home/ Office, on the phone / via email / SMS / any documentation • Tracking Customer Satisfaction and maintaining the high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements Transactional Process: • Handle customer queries, concerns, suggestions, feedback, etc. and manage their expectations • Update all necessary syste...

You will be responsible for building and maintaining strong relationships with key clients and stakeholders. You will also need to identify and pursue new business opportunities within the assigned portfolio. Understanding client needs and providing tailored financial solutions will be a key part of your role. Achieving sales targets and contributing to overall business growth are important aspects of this position. Additionally, you will be expected to manage and mitigate risks associated with client relationships, stay updated on market trends and competitor activities, collaborate with internal teams to ensure client satisfaction, and prepare and present financial reports and proposals. -...

As a Team Lead in Lien-Operations with a background in BPO/KPO, your role involves effectively managing your team to ensure optimal resource utilization and productivity. You will be responsible for training team members, completing managerial tasks, and meeting client deadlines while maintaining high levels of customer satisfaction. Here are the key responsibilities you will be handling: - Daily workflow management to maximize project pool capacity - Ensuring schedule adherence for yourself and the team - Overcoming daily operational challenges such as absenteeism and erratic workflow - Maintaining constant communication with US offices through calls and emails - Conducting daily meetings w...

Role Overview: You will be responsible for managing the branch, leading a team, attending leads, and building business relations with current and potential customers. Your role will involve initiating outbound calls to connect with potential customers, creating and maintaining a database of prospective clients, achieving monthly and annual sales targets, preparing rough estimates, collecting tokens, collaborating with designers to send drawings to the factory, preparing final estimates, finalizing documents, and obtaining client satisfaction reports. Key Responsibilities: - Manage the branch effectively. - Lead and manage the team efficiently. - Attend and follow up on leads promptly. - Buil...

Join Our Team at Zimson: Seeking a Sales Executive! Zimson, a trusted name in watch retailing since 1948, boasts over 50 top international and national watch brands. With 104 stores across South India in the states of Tamil Nadu, Karnataka, and Kerala, we are renowned for our commitment to excellence and maintaining the highest standard of service, offering an unparalleled shopping experience. We are on the lookout for a dynamic and experienced professional to join our esteemed team as a Sales Executive. Position: Sales Executive Location: Bangalore Experience : 2-6 years Responsibilities: Drive sales and achieve targets by providing exceptional customer service. Cultivate and maintain stron...

Calls to facilities based in US basis the states assigned. Calls connected with Facilities - Increase First Contact. Support the Team Lead -CRM to implement policies as laid down by the companies. Routing Carve Off’s as and when required.

Responsibilities: * Handle international client queries via phone/email * Provide exceptional after sales support * Manage customer relationships through demo presentations & product demos

Our Backstory Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time The position we have: Associate Customer Success Representative for a full-service, next generation Customer Care team that specializes in world-class experiences for agents and customers. A Day in the Life: Assisting our awesome customers via phone calls, emails, texts and Live Chat. Its important to add a personal, human touch to each interaction. Were a Customer Care team that genuinely cares about people. Multi-tasking to deliver amazing customer care across...

Handle client interaction & maintain strong relationship Manage agreement, registration & demand letter Follow-up & ensure recovery of pending payment Coordinate post-sales activities for smooth client servicing Update & maintain data in CRM software Required Candidate profile Minimum 2 years of experience in real estate CRM or a similar role Strong knowledge of agreements, registration process Good communication and coordination skills Hands-on experience with CRM software Perks and benefits Incentives, Diwali Bonus, Health Insurance

Technical Proficiency: Familiarity with CRM software & sales management. Responsibilities - handling customer inquiries and complaints, nurturing existing customer relationships & collaborating with marketing & sales teams.

Job Requirements To be successful in this Assistant Manager role at Howrah, you must have the following qualifications: Experience: Minimum of 2+ years as an Assistant Manager in a similar role, with a proven track record of achieving business goals. Leadership: Experience managing at least 4+ Team Leaders and overseeing 80+ team members across multiple shifts with minimal supervision. Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and handle escalations. Analytical Skills: Strong analytical abilities to assess project data and provide actionable insights. Client Management: Ability to work closely with client...

Job Requirements To be successful in this Assistant Manager role at Howrah, you must have the following qualifications: Experience: Minimum of 2+ years as an Assistant Manager in a similar role, with a proven track record of achieving business goals. Leadership: Experience managing at least 4+ Team Leaders and overseeing 80+ team members across multiple shifts with minimal supervision. Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and handle escalations. Analytical Skills: Strong analytical abilities to assess project data and provide actionable insights. Client Management: Ability to work closely with client...

• Greet customers warmly and assist them in selecting toys, stationery, and baby products. • Demonstrate product features and explain offers clearly. • Maintain proper display & cleanliness of shelves and counters. • Meet daily/weekly sales targets Over time allowance Sales incentives

As the Manager for a key strategic ADP team in India, your role involves overseeing day-to-day operations to drive growth and enhance the quality of services while optimizing operating costs. You will be responsible for various aspects including: - Driving strong associate engagement - Cultivating strong end-user and Client relationships - Ensuring Operational Excellence through KRA / SLA adherence - Fostering a culture of Innovation and Business Process Improvements Your basic function includes delivering on business goals, collaborating with stakeholders on initiatives like Associate and Client Engagement, and working towards operational excellence. You will establish structures to achieve...

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

You will be responsible for managing end-to-end operations and project tasks with full ownership. This includes conducting vendor research and obtaining quotations as per project needs, negotiating and finalizing vendor pricing to optimize project costs, and ensuring efficient project execution and client satisfaction through timely site visits. Additionally, you will assist the team in creating purchase invoices for different clients and vendors. You will also be responsible for handling the team. The company, Inspacco, was founded in 2019 and is led by IIM alumni and armed forces professionals. They aim to provide affordable improvement and maintenance services as a one-stop solution for a...

Role & responsibilities Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Customer-centric mindset and a willingness to enga...

Hiring for International Voice Process Customer Service Excellent comms required Fresher/Experience both can apply Salary 15k-30k Inhand Rotational shift and Off 5 days working Huge Incentives Night shifts Cabs Call/WhatsApp Rohit- 9910810424 Required Candidate profile Fresher with Excellent communication skills eligible. Must be Comfortable with night shifts. Candidate must have Excellent verbal skills.

International inbound calls want fluent English Graduates must

Company Name: Investors Clinic Infratech Pvt. Ltd. Company Profile: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. Position: Customer Relationship Manager Job Description : -Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecyc...

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile...

SUMMARY IndieTalent is a global recruitment and staffing solutions firm under the 2COMS Group . It connects skilled professionals with career opportunities across multiple countries while helping businesses access top talent worldwide. With expertise in domestic and international hiring, IndieTalent supports clients in sectors like IT, healthcare, engineering, education, and more. The company focuses on building long-term partnerships, ensuring the right talent fit, and enabling global careers.Job Title: Relationship Manager Location: Andhra Pradesh Company: IndieTalent (2COMS Group) About IndieTalent: IndieTalent is a global recruitment and staffing solutions firm connecting skilled profess...

SUMMARY IndieTalent is a global recruitment and staffing solutions firm under the 2COMS Group . It connects skilled professionals with career opportunities across multiple countries while helping businesses access top talent worldwide. With expertise in domestic and international hiring, IndieTalent supports clients in sectors like IT, healthcare, engineering, education, and more. The company focuses on building long-term partnerships, ensuring the right talent fit, and enabling global careers.Job Title: Relationship Manager Location: Hyderabad Company: IndieTalent (2COMS Group) About IndieTalent: IndieTalent is a global recruitment and staffing solutions firm connecting skilled professional...