1391 Client Satisfaction Jobs - Page 21

Greeting from Entab!! The position is for Regional Coordinator - - We are an IT company specialized in Campus Management Software - 'CampusCare' since 2000. 'CampusCare' is a well established ERP for any quality educational institution. Visit us: www.entab.in We offer a rewarding work environment with great opportunities while maintaining a small company, employee-focused atmosphere. We are currently searching for a dynamic Regional Coordinator to join our Team. Freshers and experienced may apply. Job Location : Job Description/Responsibilities: are likely to include some or all of the following: - providing help and advice to customers using your organisation's products and services; - Technical support company's software products - Coordinating between the customers and the company. - Work with Support Managers - communicating courteously with customers by telephone, email, letter and face to face; - investigating and solving customers' problems - handling customer complaints or any major incidents - keeping accurate records of discussions or correspondence with customers; - producing written information for customers, often involving use of computer packages/software; - writing reports analysing the customer service that our organisation provides; - developing feedback or complaints procedures for customers to use; - meeting with other managers to discuss possible improvements to customer service; - learning about your organisation's products or services and keeping up to date with changes; Required Education & Experience: Should be a graduate. Should have knowledge/willingness/experience in handling customers. High level of initiative with ability to self-manage. Strong interpersonal skills with ability to work both independently and as part of a team. Should be willing to travel to the schools Excellent written and verbal communication and problem solving skills.

Job Profile This person will be instrumental in establishing a best-of-breed tele sales team, and pivotal in ensuring the success of this project. They will lead from the front in achieving their own targets, whilst ensuring the whole team deliver their results in a positive and professional environment consistent with PR Newswires global standards. Staff Management and development Agree sales targets with the Sales Director and lead by example through consistently exceeding set targets whilst ensuring all direct reports are delivering on individual expectation Be highly proactive in identifying new business opportunities and lead generation activities Lead the team by example at all times to achieve the required KPI and ensure SLAs are met (dials, talk time and appointment activity, sales and conversions Conduct call monitoring and perform ongoing coaching and development planning with each individual Candidate profile More than 10 yrs sales experience with an International organisation. Fluent in English and Hindi. Team building skills Excellent negotiation skills

Effectively address client satisfaction & renewal. Develop a strong understanding of clients marketing and business objectives and drive high quality audience acquisition. Procuring & Building Vendor / Suppliers network for temporary manpower. Getting briefs from different account executives and assigning the same within the response team while keeping a check on the work balance. Managing temporary manpower resources and other cost centres including tele-calling cost, courier & dispatch and overall cost of operation as set by the HOD from time-to-time. Managing the internal profit and loss statements for all projects on audience acquisition Increase the effectiveness and efficiency of subordinates, follow best practices, manage & train resources. Hire and build a team of Professionals primarily involved in Response. Manage tracking and reporting of performance to ensure team accountability and quality of deliverables. Create a healthy inter-departmental coordination environment with other departments Qualification:- Graduation in any stream. High level of understanding of the communication disciplines. Assertive and able to take charge of a situation whenever necessary with the ability to lead, motivate and influence others. Should be able to manage time and projects efficiently. PC skills in Microsoft Office applications enough to create spreadsheets and make PowerPoint presentations. Meticulous, detailed, well organized and ability to work independently to meet client deadlines

If you are looking for a challenge and a real business opportunity, you are at the right place. We have an ambitious and successful growing organization which is constantly looking for new people to work with us. You will enjoy numerous opportunities for professional development, as well as competitive compensation and excellent benefits, whether you're a seasoned professional or recent graduate. If that sounds great, you can fill up the form and send it to us. We will reply if we find your details suitable. If you have any queries, please contact our HR Manager Mr. Somanath. K. Nair at Contact No. 8943036622 or email us at hr@arconhomebuilders.com. Manager/ Executive - Customer Care Job Code: AHFO12 Handle customer inquiries, resolve issues, follow up on leads, and ensure client satisfaction throughout the property buying process. Coordinate with sales and project teams to provide timely updates and maintain strong customer relationships. Qualification: Degree/Diploma with Minimum Experience: 3 - 5 years experience in the same field.,

You should have more than 3 years of experience in a similar role within the Technical Service functional area. Your primary responsibility will be to provide thorough user training on IVD platforms in laboratory settings or training centers. Additionally, you will troubleshoot technical issues faced by customers and work closely with field application specialists to ensure customer satisfaction. You will be expected to determine application solutions based on product and customer specifications, provide clinical expertise to support field application specialists and customers, and assist in product evaluations and comparisons. Furthermore, you will be required to report on industry and market trends, client satisfaction levels, and customer needs. Supporting customers over the phone when necessary and coordinating troubleshooting efforts with Service Engineers, Technical Support, QA, and R&D teams to ensure timely problem resolution are also key aspects of this role. You will conduct training sessions for both internal and external customers, including initial workflow training and additional training on applications and reagents for successful integration into customer workflows. Developing and conducting seminar trainings for customers, responding to technical assistance requests from customers promptly and professionally, and staying updated on IVD products and technology developments will also be part of your responsibilities. It is essential to maintain a commitment to TBM competencies and values while continuously upgrading your knowledge in the field.,

The role of overseeing property facilities As the person tasked with managing the facilities needs of the property, you will work closely with the facilities manager and assistant facilities manager. Your responsibilities will include supervising the day-to-day operations of the property, ensuring that all administrative functions, security concerns, and facility services are effectively addressed. It will be crucial for you to continuously seek opportunities for improvement in these processes. Monitoring property supplies and contracts A key aspect of your role will involve keeping track of the property's supplies to guarantee that there are ample stocks and materials to maintain smooth operations. Additionally, you will be responsible for managing supply and service contracts in accordance with client approvals. Mitigating risks and ensuring safety You will play a vital role in mitigating risks by participating in emergency evacuation procedures, crisis management, and business continuity planning. Your proactive approach to identifying and addressing health and safety issues will be essential in maintaining a safe environment for all occupants. Managing budgets and vendor processes As the person in charge, you will oversee the property's budget to ensure that there is sufficient petty cash to support daily operations. You will also be responsible for ensuring that vendor invoice processes adhere to established standards. Driving client satisfaction and operational excellence Client satisfaction will be a top priority in this role. You will be expected to address challenging issues, identify opportunities for operational enhancements, and work closely with the team to achieve key performance metrics and service level agreements. Conducting routine service audits and generating reports for clients will also be part of your responsibilities. Qualifications and skills required To excel in this role, you should have a strong background in property operations, preferably with a degree in business or hotel and building management, along with three to five years of experience in facilities management. Knowledge of occupational safety practices and a client-centric approach to operations will be essential. Additionally, you should possess strong team management skills, leadership abilities, effective communication, and reporting capabilities. If you are passionate about driving operational excellence, client satisfaction, and team performance, we welcome you to apply for this exciting opportunity.,

As a Client Relationship Manager / Key Account Manager in the Customer Success department based in Chennai, you will play a crucial role in managing strategic enterprise accounts to drive profitable growth. With over 5 years of experience in this field, you will be the primary point of contact for key clients, ensuring their satisfaction, loyalty, and retention. Your responsibilities will include building deep client relationships through consistent communication, understanding client business goals, identifying revenue opportunities, and presenting tailored solutions aligned with client needs. You will be expected to meet and exceed revenue targets, manage full P&L responsibility for your accounts, and collaborate with internal teams to resolve billing discrepancies and optimize account financial health. Regular client visits, structured monthly reviews, and proactive resolution of client escalations will be essential aspects of your role. You will also represent the organization in various forums and events, fostering relationships with key stakeholders across client organizations. Maintaining up-to-date CRM entries, providing periodic reports to leadership, and ensuring client satisfaction scores are among the key performance indicators you will be evaluated on. To be successful in this position, you should have a proven track record in client relationship management, key account management, or enterprise sales, along with a degree in Business, Marketing, or related field. Strong communication, negotiation, and interpersonal skills, as well as the willingness to travel for client meetings, are also crucial requirements for this role.,

BOL7 Technologies is hiring international sales professionals to promote and sell our digital marketing and SaaS services worldwide. This is a pure commission-based position with no fixed salary and unlimited earning potential. Candidates from outside India can apply and work remotely from anywhere. Note: English is mandatory for coordinating with the BOL7 team. For client interactions, you may communicate in English or their regional languages as per suitability. Responsibilities Work from anywhere outside India. Commission-based role no fixed salary. Payouts strictly based on successful conversions. No targets income depends entirely on your performance. English required for internal coordination. Approach and engage with potential clients worldwide. Understand client needs and pitch suitable digital marketing and solutions. Build relationships with prospective customers to drive business growth. Follow up on leads and inquiries independently. Close sales and ensure client satisfaction. Report your successful conversions for commission payout processing. Qualifications No strict academic requirements Sales experience is a plus, not mandatory Should reside outside India Requirements English required for coordination with BOL7 Team. Fluent in English or regional languages for client communication. Sales experience preferred but not essential. Strong communication and negotiation skills. Self-motivated and performance-driven. Comfortable working on a commission-only basis. commission-based compensation model Ready to Transform Your Digital Presence Schedule a 30 minutes Meeting with Our Experts to Propel Your Online Success. Phone number must be between 10 to 12 digits. Supported formats: .docx, .doc, .pdf. Max size: 2MB. BOL7 TECHNOLOGIES PRIVATE LIMITED is a reputed and quality driven Digital Marketing Company with the exclusive purpose helping you improve the online marketing of products and services. A-27J, Noida Sec 16, Gautam Buddha Nagar, Uttar Pradesh 201301

Kilowott is a leading IT and digital services company based in Porvorim, Goa, specializing in providing innovative solutions and cutting-edge technologies to clients worldwide. Our team is committed to driving digital transformation and delivering exceptional results for our clients across various industries. About the Role: We are seeking a dynamic and results-driven Business Development Executive to join our team in Porvorim, Goa. The Business Development Executive will play a key role in identifying new business opportunities, building relationships with potential clients, and driving revenue growth for Kilowott. Key Responsibilities: Identify and research potential clients and business opportunities in target industries and markets. Prospect and cold call potential clients to introduce Kilowotts services and solutions, and schedule meetings with decision-makers. Build and maintain relationships with clients, understanding their business needs and requirements, and offering tailored solutions to meet their objectives. Develop and implement sales strategies to achieve revenue targets and business objectives. Prepare and deliver presentations, proposals, and contract negotiations to secure new business opportunities. Collaborate with internal teams, including marketing, technical, and project management, to ensure successful delivery of projects and client satisfaction. Stay informed about industry trends, competitor activities, and market developments to identify new opportunities for growth. Maintain accurate records of sales activities, opportunities, and client interactions using CRM software. Qualifications: Bachelors degree in Business Administration, Marketing, or related field. 1 year of experience in business development or sales, preferably within the IT or digital services industry or any other industry Proven track record of achieving sales targets and generating new business opportunities. Strong understanding of IT and digital services, including web development, software development, digital marketing, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to build rapport with clients and establish long-term relationships based on trust and credibility. Self-motivated and results-oriented, with a proactive approach to identifying and pursuing business opportunities. Proficiency in MS Office and CRM software, HubSpot Willingness to travel for client meetings and business development activities. Benefits: Competitive salary package with performance-based incentives Flexible work hours Opportunities for professional growth and advancement Vibrant and collaborative work environment

Responsible for building & maintaining positive relationships with customers, identifying opportunities for business growth, resolving customer complaints. Required Candidate profile Min 2 to 3yr exp They possess excellent communication & problem-solving skills & work closely with sales and marketing teams to boost profitability & customer satisfaction.

Contributes to the effectiveness of security-related operations. Provides programming support and assists in project planning for an operational area in information security. Assists in daily oversight of a security sub-component. Initiates projects intended to improve operations, client satisfaction with operational support, and development of appropriate standards and procedures for assigned operational area. Participates in evaluation, testing and implementation of emerging control technologies, information systems security issues, safeguards, and techniques applicable to assigned operations area. Presents proposed security enhancements to management for approval, funding and implementation. Reviews and analyzes data and information to provide insights, conclusions and actionable recommendations, Produces reports, analyses, findings, etc. Screens and selects tools to automate security administration. Schedules and evaluates vendor security software through testing and discussions with external business users. Contributes to the achievement of related teams objectives. Bachelors degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in information security or related technology experience required, experience in the securities or financial services industry is a plus.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team one that is representative and inclusive of the diverse talent, clients and communities we work with and serve and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY TO FRIDAY : 1:30 PM TO 6:00 PM SATURDAY :11:30 AM T0 3:00 PM ADDRESS : Inspiration Manpower consultancy MEET : Deepanshu or call @ 9686682465 / 7259027282 / 7760984460 / 9900024811 Forward the details to your friends as well

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the worlds leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Requirements Job Responsibilities: To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required. Keeps customers informed about the progress of their complaints and provides timely answers and solutions. Analyzes complaint trends to identify areas for improvement. Provide ongoing support to clients. Track and monitor client engagement while offering updates and actionable recommendations. Addresses and resolves client inquiries, concerns, and feedback. Tracks service plans and delivery schedules for top clients. Shares weekly, fortnightly, and monthly updates with clients to ensure transparency and alignment. Maintains accurate and up-to-date client records, demonstrates a strong understanding of industry best practices for service delivery schedules, and efficiently manages operations to adapt to evolving requirements and customer needs by reorganizing processes as necessary. Tracks key performance metrics to measure success. Key Result Areas: Customer Issue Resolution Trend Analysis Operational Efficiency Client Engagement & Support Service Coordination & Delivery Competencies (Skills essential to the role): Effective communication skills Accountability Self-motivated Collaboration Organised Problem-solving skills Educational Qualification / Other Requirement: Graduation Languages: Local Language and English 1- 2 years of customer handling experience (B2B/B2C) Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Are you passionate about building relationships with high-net-worth clients? We have an exciting opportunity for Sales & Service Relationship Managers to join our team! Excellent Opportunity for Relationship Manager / Senior Relationship Manager Role Preferred candidate profile with good communication HNI and NRI experts in BPOs often work in roles where they manage relationships with high-net-worth clients, ensuring personalized service and satisfaction. They act as relationship managers, providing tailored solutions to meet the needs of HNI clients. NRI / HNI sales teams offer tailored matchmaking services, where the process is more personalized and discreet. Handling both service and sales needs of the customer 1-6 years of experience in sales or relationship management, ideally in sectors like wealth management, luxury services, premium real estate, banking ,Tele-Com, BFSI, SAAS and IT sales. Salary and Benefits - Fixed Salary + Incentive Rs. 5000/- to Rs.45000/- Per month Statutory Benefits, PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Yearly salary Hike Direct Onroll Job Internal Job Promotions (IJP) Reference- Priyanka A N -Call / WhatsApp -9025990566

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

Job Responsibilities: Outbound Calling: Make outbound calls to prospects within target markets to introduce the company's EXIM services and offerings. Use scripts or talking points provided by the sales team to effectively communicate the value proposition and generate interest. Lead Qualification: Qualify leads based on predefined criteria, such as import-export requirements, industry sector, and potential volume of trade. Gather information about the prospect's needs, budget, and decision-making authority to assess their potential as a sales opportunity. Product Knowledge: Learn about the company's EXIM services, including import-export procedures, trade regulations, documentation requirements, and value-added services offered. Develop a basic understanding of key features and benefits to effectively communicate with prospects. Appointment Setting: Schedule appointments or follow-up calls for the sales team to further discuss the company's offerings and explore potential business opportunities. Provide necessary information to the sales team to facilitate productive discussions with prospects. Database Management: Maintain accurate records of calls, leads, and interactions in the CRM system or database. Update contact information, notes, and follow-up actions to track the progress of leads and ensure timely and appropriate communication. Feedback and Reporting: Provide feedback to the sales and marketing teams based on prospect interactions, including insights into customer needs, objections, and market trends. Assist in generating reports on call activities, lead conversions, and pipeline progress. Compliance: Ensure compliance with regulations governing telemarketing and data privacy, including obtaining consent for calls and adhering to do-not-call lists or opt-out requests. Key Skills and Qualifications: Communication Skills : Good verbal communication skills to engage prospects, convey information effectively, and build rapport over the phone. Ability to listen actively, ask relevant questions, and address objections professionally. Attention to Detail: Keen attention to detail in maintaining accurate records, updating databases, and following up on tasks. Ability to ensure data accuracy and completeness to support sales activities. Customer Focus : Customer-oriented mindset with a focus on understanding customer needs and providing solutions that meet their requirements. Ability to empathize with prospects and offer appropriate assistance. Resilience : Resilience and persistence to handle rejection and maintain motivation in a high-volume outbound calling environment. Ability to stay focused on goals and maintain a positive attitude. Strong organizational skills to manage call schedules, follow-up activities, and CRM data effectively. Ability to prioritize tasks and manage time efficiently to maximize productivity. Team Collaboration : Willingness to collaborate with the sales team, marketing team, and other stakeholders to align efforts and achieve common goals. Ability to share insights and feedback to improve overall sales performance.

Job Responsibilities: Outbound Calling: Make outbound calls to prospects within target markets to introduce the company's EXIM services and offerings. Use scripts or talking points provided by the sales team to effectively communicate the value proposition and generate interest. Lead Qualification: Qualify leads based on predefined criteria, such as import-export requirements, industry sector, and potential volume of trade. Gather information about the prospect's needs, budget, and decision-making authority to assess their potential as a sales opportunity. Product Knowledge: Learn about the company's EXIM services, including import-export procedures, trade regulations, documentation requirements, and value-added services offered. Develop a basic understanding of key features and benefits to effectively communicate with prospects. Appointment Setting: Schedule appointments or follow-up calls for the sales team to further discuss the company's offerings and explore potential business opportunities. Provide necessary information to the sales team to facilitate productive discussions with prospects. Database Management: Maintain accurate records of calls, leads, and interactions in the CRM system or database. Update contact information, notes, and follow-up actions to track the progress of leads and ensure timely and appropriate communication. Feedback and Reporting: Provide feedback to the sales and marketing teams based on prospect interactions, including insights into customer needs, objections, and market trends. Assist in generating reports on call activities, lead conversions, and pipeline progress. Compliance: Ensure compliance with regulations governing telemarketing and data privacy, including obtaining consent for calls and adhering to do-not-call lists or opt-out requests. Key Skills and Qualifications: Communication Skills : Good verbal communication skills to engage prospects, convey information effectively, and build rapport over the phone. Ability to listen actively, ask relevant questions, and address objections professionally. Attention to Detail: Keen attention to detail in maintaining accurate records, updating databases, and following up on tasks. Ability to ensure data accuracy and completeness to support sales activities. Customer Focus : Customer-oriented mindset with a focus on understanding customer needs and providing solutions that meet their requirements. Ability to empathize with prospects and offer appropriate assistance. Resilience : Resilience and persistence to handle rejection and maintain motivation in a high-volume outbound calling environment. Ability to stay focused on goals and maintain a positive attitude. Strong organizational skills to manage call schedules, follow-up activities, and CRM data effectively. Ability to prioritize tasks and manage time efficiently to maximize productivity. Team Collaboration : Willingness to collaborate with the sales team, marketing team, and other stakeholders to align efforts and achieve common goals. Ability to share insights and feedback to improve overall sales performance.

Dynamic and result-driven Business Development Executive with experience in selling engineering solutions. Candidate should be passionate about sales, possess a strong technical understanding of engineering services or products & Documentation.

Responsibilities : Generate business opportunities by engaging with new and existing customers- Conduct negotiations with mid- to senior-level executives- Collaborate with structural engineers, designers, builders, contractors, and project managers- Build and maintain long-term customer relationships- Oversee the implementation of concrete mix designs for products and additives- Coordinate operational processes from order placement to delivery- Ensure effective communication with stakeholders for smooth execution of projects- Travel across India to meet clients, monitor projects, and ensure client satisfaction- Qualifications : 2 to 5 years of relevant experience in sales, business development, or operations- Strong communication and negotiation skills- Ability to understand customer requirements and articulate product value effectively- Proficient in managing accounts and operational processes- Pre-requisites : Flexibility to travel extensively across India- Strong commitment to long-term organizational growth- Valid driving license and own a two-wheeler for local city travel- Compensation and Benefits : City petrol expenses will be reimbursed as per company policy- Key Skills : Business Development Negotiation Skills Client Satisfaction Consultative Sales Approach Stakeholder Collaboration Customer Relationship Management Key Account Management

Position Overview : We are seeking a dynamic Techno-Commercial Coordinator to manage end-to-end business processes, including business development, key account management, and operations, ensuring seamless delivery of products and services. The ideal candidate will excel in identifying and driving sales opportunities, building and maintaining customer relationships, and managing operational processes for successful project delivery. Responsibilities : Generate business opportunities by engaging with new and existing customers. Conduct negotiations with mid- to senior-level executives. Collaborate with structural engineers, designers, builders, contractors, and project managers. Build and maintain long-term customer relationships. Oversee the implementation of concrete mix designs for products and additives. Coordinate operational processes from order placement to delivery. Ensure effective communication with stakeholders for smooth execution of projects. Travel across India to meet clients, monitor projects, and ensure client satisfaction. Qualifications : 2 to 5 years of relevant experience in sales, business development, or operations. Strong communication and negotiation skills. Ability to understand customer requirements and articulate product value effectively. Proficient in managing accounts and operational processes. Pre-requisites : Willingness to relocate to Ahmedabad. Flexibility to travel extensively across India. Strong commitment to long-term organizational growth. Valid driving license and own a two-wheeler for local city travel. Compensation and Benefits : Accommodation, travel, and food expenses will be covered during business trips. City petrol expenses will be reimbursed as per company policy. Key Skills : Business Development Negotiation Skills Client Satisfaction Consultative Sales Approach Stakeholder Collaboration Customer Relationship Management Key Account Management

Key Responsibilities: Business Administration & Operations: Vendor coordination and relationship management Managing invoices, expense tracking, and basic bookkeeping Following up with suppliers, clients, and service providers Managing online tools (CRM, accounting platforms, task boards, etc.) Preparing reports, proposals, and business presentations Maintaining and organizing digital documents and files Executive & Personal Assistance: Managing calendar, appointments, and scheduling Handling email correspondence and drafting replies Conducting online research and compiling business insights Booking travel, accommodations, and meetings as required Handling online purchases or personal errands Providing ad-hoc support and reminders for key tasks Requirements: 2+ years experience in a similar virtual assistant or admin support role Excellent verbal and written English communication skills Strong understanding of business processes and vendor communication Proficiency in tools like Google Workspace, Microsoft Office, Trello/Asana, Zoom Knowledge of invoicing tools (e.g., Zoho, QuickBooks, Xero) is a plus Ability to work independently and maintain confidentiality Comfortable working in UK time zone Preferred Qualifications: Prior experience supporting UK or international clients Background in business administration or operations Bachelors degree in Business, Commerce, or related fields What We Offer: 100% Remote work Long-term stable role with growth potential Exposure to international business operations Work directly with a decision-maker

Influx Online is looking for Client Relationship Executive to join our dynamic team and embark on a rewarding career journey Job Duties:Building and maintaining relationships with existing clients, ensuring that their needs are met and that they are satisfied with the company's products or servicesIdentifying opportunities to upsell or cross-sell products or services to clients, and working with sales and marketing teams to develop proposals and presentationsResponding to client inquiries, resolving complaints or issues, and ensuring that all client communications are professional, timely, and accurateDeveloping a deep understanding of the company's products or services, as well as the needs and preferences of target clients, and using this knowledge to inform business strategies and plansAnalyzing client feedback and data, and providing recommendations for improvements to the company's products or servicesDeveloping and maintaining a database of client information, and using this information to track client activity, preferences, and feedbackRequirements:Experience in client relationship management, account management, or a related fieldStrong knowledge of client relationship management principles, methods, and toolsExcellent communication and interpersonal skills Strong analytical and problem-solving skills, with the ability to identify and address potential challenges or opportunities for improvement in client relationshipsExperience with CRM software and tools

GAZELLA INTERIORS is looking for Site Supervisor - Civil to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

We are looking for a dynamic Sales Executive to manage both outbound and inbound sales processes. Youll be responsible for identifying potential clients, understanding their needs, and demonstrating how our services can help them achieve their business goals. This role requires excellent communication skills and a passion for building relationships. Responsibilities: Proactively identify and reach out to potential clients through various channels Respond promptly to inbound inquiries and effectively qualify leads Conduct discovery calls to understand client needs and propose appropriate solutions Create and deliver compelling presentations and proposals Negotiate contracts and close deals Maintain accurate records in CRM systems Collaborate with the marketing and delivery teams to ensure client satisfaction Meet and exceed monthly and quarterly sales targets Requirements: 2+ years of B2B sales experience, preferably in digital services or tech Proven track record of meeting or exceeding sales quotas Strong communication and negotiation skills Experience with consultative selling approaches Familiarity with CRM systems and sales tools Ability to understand technical concepts and explain them to non-technical audiences Resilience and persistence in following up leads Self-motivated with a results-driven approach Nice to Have: Knowledge of digital marketing, web development, or design services Experience with proposal software and presentation tools Understanding of sales methodologies (SPIN, Challenger, etc.)

Our Story At Vegapay, we are revolutionizing the financial landscape by enabling banks and financial institutions to digitize their financial infrastructure. Our innovative credit suite, equipped with a wide range of modules and no-code configuration, empowers businesses to design, deploy, and manage their credit programs seamlessly. From card management systems to loan origination and management, we provide comprehensive tools to build cutting-edge financial asset products. Founded in 2022 by a team of industry experts from IIT and renowned global companies, Vegapay s mission is to eliminate technical barriers for financial institutions and fintech enterprises, enabling them to launch lending programs effortlessly. Meet the Team Gaurav Mittal - Gaurav is the Co-Founder and the CEO of the company. He is having more than 18 yrs of experience and has worked with organisations like Zeta, Matchmove, MasterCard, Amex and ICICI Bank. Abhinav Garg - Abhinav is the Co-Founder and the Head of engineering. He is from IIT Roorkee and has more than 12 yrs of experience working with organisations like Podeum and WalmartLabs. Himanshu Agrawal - Himanshu is the Co-Founder and the Head of Technology. He is from IIT Kanpur and has more than 12 yrs of experience working with organisations like Amazon and DE Shaw. Puneet Sharma - Puneet is the Co-Founder and the Head of Product. He is from IIT Roorkee and has more than 8 years of experience working with organisations like BharatPe, Avail Finance Why This Role Matters We are looking for a solutioning specialist who will play a critical role in bridging client requirements with our product and technology teams. This role involves understanding client needs, defining solution architectures, and creating detailed Business Requirement Documents (BRD) before handing them over to the product team for execution. The Hats You Will Wear Engage with clients to understand, analyze, and document business and technical requirements. Lead solutioning by collaborating with internal teams (delivery, product, tech) to design tailored fintech solutions. Own and refine Business Requirement Documents (BRDs), ensuring they align with client needs and are execution-ready. Drive end-to-end account management - from pre-sales to ongoing delivery - ensuring client satisfaction and repeat business. Conduct product demos, solution walkthroughs, and technical presentations. Respond to RFPs/RFIs with clear, compelling solution insights. Manage project timelines and client deliverables, ensuring expectations are met on time. Assist in PoCs and solution validations with both clients and internal teams. Stay informed on industry trends, regulatory updates, and competitor offerings to ensure strategic solutioning. The Perfect Fit 2+ years of experience in solutioning roles within new-age tech companies, preferably in Fintech. Mandatory engineering background (B.Tech/B.E. in Computer Science, IT, or related fields). Strong understanding of fintech, banking technology, and digital lending ecosystems is a plus. Excellent analytical and problem-solving skills with the ability to translate business needs into technical requirements. Experience in writing BRDs, functional specs, and solutioning documents. Strong communication and stakeholder management skills. Ability to work in a fast-paced, high-growth startup environment. Why Vegapay Joining Vegapay means becoming part of a mission-driven team that s shaping the future of financial technology. You ll work in a fast-paced, innovative environment with the opportunity to make a tangible impact on our products and the industry. We offer competitive compensation, opportunities for growth, and a collaborative work culture that values innovation, transparency, and excellence.