1940 Client Satisfaction Jobs - Page 2

Job Designation Key Account Support Job location State: Maharashtra City: Turbhe (Navi Mumbai) Job Role Individual Contributor Team Leader Functional Reporting Domain Knowledge Manufacturing Fintech Packaging BFSI Trading IT NBFC Digital Marketing Service Sales Others Job Description : To ensure effective and efficient management of Key customers in BFSI segment with all the aspects of service delivery, and improves outcomes for clients Key Responsibilities Receive orders from the KAMs/Customers/Business team and taking it ahead for further process in coordination with multiple stakeholders. Serve as the SPOC for all assigned customers, leading end-to-end new requirement gathering for job on...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...

Responsibilities: Interact with the Customer via messages, email, or online chats. Utilize the transportation company's portal to generate competitive quote. Understand the pricing structures, shipping options, and additional fees to the customer.

Minimum 6 months of experience in Customer Relationship or Lead Generation •BPO experience is also acceptable • Excellent communication skills • Strong teamwork abilities • Effective listening and questioning skills.Opens customer accounts

Lead, train and mentor staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner. Bachelor Degree / Postgraduate Degree 3 - 7 Years Lead, Train, and Mentor Staff: Guide and support staff members to ensure high levels of engagement and productivity. Provide training and mentorship to help them develop their skills and perform effectively. Monitor Client Service: Ensure excellent client service is consistently provided. Address escalated client issues promptly and resolve them in a timely manner to maintain client satisfaction.

SUMMARY Job Title: Client Acquisition & Business Development Executive Location: Bangalore Experience: 1 1.5 years Salary Range: 40,000 60,000 per month (Performance-based incentives included) Employment Type: Full-time Target-Based Job Overview: We are seeking a dynamic and results-driven Client Acquisition & Business Development Executive to join our growing team. The ideal candidate will be responsible for acquiring new clients, building long-term business relationships, and achieving sales targets. This role offers excellent growth opportunities along with attractive performance-based incentives. Key Responsibilities: Identify and approach potential clients to onboard them to the company...

Role & responsibilities Manage large numbers of incoming phone calls Identify and assess customers needs to achieve satisfaction Provide accurate, valid, and complete information by using the right CRM methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies

-Expertise in diamonds, Polki & kundan jewelry -Strong client handling, communication & product knowledge -Ability to deliver luxury buying experience, build client relation -Positive attitude and presentable personality -Fluent in English and Hindi

SUMMARY Job Title: Client Acquisition & Business Development Executive Location: Mumbai / Bangalore Experience: 1 1.5 years Salary Range: 40,000 60,000 per month (Performance-based incentives included) Employment Type: Full-time Target-Based Job Overview: We are seeking a dynamic and results-driven Client Acquisition & Business Development Executive to join our growing team. The ideal candidate will be responsible for acquiring new clients, building long-term business relationships, and achieving sales targets. This role offers excellent growth opportunities along with attractive performance-based incentives. Key Responsibilities: Identify and approach potential clients to onboard them to th...

As a Sales Manager in our company, you will be responsible for leading and managing a sales team of 45 members to ensure that individual and team targets are consistently met or exceeded. Your role will involve utilizing your over 5 years of industry experience to drive revenue growth and client satisfaction. You should have at least 2 years of experience in a managerial role within the international event industry. Providing ongoing training and support to new joiners and existing team members will be crucial for improving performance. Additionally, you will be expected to develop, implement, and optimize new sales strategies and techniques to generate high-quality leads and close deals eff...

Role Overview: - Provides services according to the Service Delivery scope to meet specific KPIs - Supports delivery of Procurement services into the Business - Maintains a proactive working attitude towards the Client - Has basic knowledge of the Stakeholder community within the work perimeter - Manages relationships with Stakeholders - Understands P2P processes - Has knowledge about cross-functional work - Monitors process adherence across work perimeter and escalates as needed - Coordinates/supports junior professionals in process adherence and problem solving - Identifies, reports and participates in process improvements implementation Key Responsibilities: - Ensures the daily activities...

Responsibilities: * Manage client success from onboarding to renewal * Drive customer advocacy through product adoption & satisfaction * Increase cross selling opportunities through upsells & renewals Sales incentives

Customer Support Executive I Process: Voice (Day shift 8to 8)5day Working Industry: BPO / Call Center Fresher eligible Qualification: Graduation is mandatory HR connect 8617602997

A Client Servicing Manager is responsible for building and maintaining strong client relationships, ensuring client satisfaction, and managing projects to meet client needs and managing projects to meet client needs and company goals Job Description: - • Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client • Develop open and effective channels of communication with each client that can be employed by other departments as well • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction • Encourage revenue growth by inspiring clients to purchase accessories and additio...

Role & responsibilities : Sales Strategy and Execution: Develop and execute a comprehensive sales plan to achieve sales targets and expand market presence in the assigned area. Identify and prioritize key market segments and customers to focus sales efforts. Monitor market trends, competitor activities, and customer feedback to adjust sales strategies as needed. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Conduct regular visits to customer sites to understand their needs and provide tailored solutions. Address customer inquiries, concerns, and complaints promptly and effectively. Business Development: Identify and pursue ne...

Job_Description":" We are seeking a strategic and results-driven Business Development Executive to drive growth initiatives and identify new business opportunities. This role involves analyzing market trends, customer behavior, and the competitive landscape to develop actionable strategies. The ideal candidate will be responsible for expanding market presence, fostering strategic partnerships, and contributing to product, marketing, and revenue growth plans in alignment with overall business objectives. Responsibilities: Identify and research potential clients, markets, and business opportunities. Monitor and evaluate market trends, customer preferences, and competitor activity to inform bus...

Lead generation , handing enquiry in india mart, good communication, English speaking, marketing, Manages CRM updates, sales reports, and coordination between clients and internal teams

We have several (on-site job) openings in CreoTek for PTC & Hexagon Users. 1. Creo Support Engineer (2-Noida) 2. CFD Support Engineer (1-Noida) 3. Business Development Manager/Ass. Manager (1-Noida, 1-Jamshedpur)) 4. Inside Sales (1-Noida) 5. Subscription Manager (1-Noida) Role & responsibilities : Different -different roles for different roles. The main responsibility is to sell multiple software & provide best technical support to our customers. Pre & Post Sales Support Lead generation Provide Trainings Workshops Client Visits Presentations Building Customer Relationship Daily Report Submission Preferred candidate profile Preferred Mechanical Degree in (B.tech/M.tech) for Technical Role Pr...

SUMMARY Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matte...

SUMMARY Job Role: Service Desk Management (French Language) Location: Gurgaon Experience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French Language Summary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application. The role requires exceptional communication skills and a commitment to maintaining the functionality of our top-tier systems. The successful candidate will be adept at accurately defining client issues and devising effective resolutions based on comprehensive product knowledge. Roles & Responsibilities: Independently perform and evolve into ...

Job Description: You will be responsible for developing and maintaining strong relationships with key clients. Serving as the main point of contact for assigned key accounts, you will understand client needs and objectives to provide tailored solutions. Managing day-to-day client communications and resolving issues promptly, you will track account performance metrics and prepare regular reports. Negotiating contracts and closing agreements to maximize profits will be a key responsibility. Ensuring the timely delivery of products/services according to client specifications and conducting regular business reviews with clients to ensure satisfaction are also part of your role. Key Responsibilit...

As a Facilities Coordinator, you will play a crucial role in overseeing the day-to-day operations of the property, working closely with the facilities manager and assistant facilities manager. Your primary responsibility will be to ensure that all administrative functions, security issues, and facility services are efficiently managed. You will be expected to prioritize the facilities needs and strive for continuous improvement in the process. Key Responsibilities: - Oversee the property's day-to-day operations and ensure all administrative functions are covered - Manage supply and service contracts approved by clients - Participate in emergency evacuation procedures, crisis management, and ...

As an experienced and result-driven sales leader, you will be spearheading the IT sales head strategy and leading a passionate team. Collaborating closely with the Marketing team, your key responsibilities will include targeting key markets, developing strategies for new business acquisition and account retention, and crafting a comprehensive sales and distribution strategy to maximize opportunities. You will also be responsible for creating sales and distribution policies aligned with organizational goals, leading the Sales team in crafting proposals for client satisfaction and revenue growth, and managing CRM systems to maintain client relationships. Additionally, you will establish guidel...

As a Relationship Manager - CV, you will be responsible for managing and growing a portfolio of Corporate Vehicle (CV) clients in Hyderabad. Your main tasks will include building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored financial solutions. Additionally, you will be accountable for achieving sales targets, managing credit risk, and ensuring client satisfaction. Key Responsibilities: - Develop and maintain strong relationships with CV clients in Hyderabad. - Understand clients" financial needs and provide tailored financial solutions. - Achieve sales targets and contribute to the overall growth of the CV portfolio. - Manage...

We are looking for a skilled Account Manager to join our team at Cyces Innovation Labs, responsible for driving business growth and managing client relationships. The ideal candidate will have a strong background in software product management and excellent communication skills. Roles and Responsibility Develop and execute account strategies to achieve business objectives and expand the customer base. Build and maintain strong relationships with key clients and stakeholders to ensure long-term partnerships. Identify new business opportunities and develop plans to pursue them. Collaborate with cross-functional teams to deliver high-quality solutions and services. Analyze market trends and com...