1391 Client Satisfaction Jobs - Page 2

Responsibilities: * Manage customer relationships through CRM software * Ensure client satisfaction & retention * Report on CRM performance & insights * Collaborate with sales team on opportunities Work from home

Serve as the first point of contact for residents and guests; handle daily queries and complaints efficiently. - Manage WhatsApp, phone, and email communication. - Oversee event planning, clubhouse bookings, and vendor coordination. - Maintain resident databases and generate financial reports through POS. - Promote community engagement during national festivals and events

SUMMARY Job Title: Client Relationship & Penetration Executive Work Mode: Work From Office (WFO) Location: Kolkata / Hyderabad / Bangalore Experience: 2 4 years Industry Preference: Staffing (IT Staffing preferred) About the Role We are seeking a Client Relationship & Penetration Executive with a strong background in the staffing/recruitment industry. The role focuses on managing client relationships, expanding business opportunities within existing accounts, and driving consistent revenue growth. Key Responsibilities Build, manage, and nurture relationships with existing clients to ensure repeat business. Identify and drive new business opportunities within current accounts (client penetration). Collaborate closely with the recruitment team to ensure timely delivery of quality talent. Act as the primary point of contact between clients and internal stakeholders. Ensure high levels of client satisfaction through proactive account management. Meet and exceed revenue, account growth, and delivery targets. Requirements 2 4 years of proven experience in staffing/recruitment industry (IT staffing preferred). Strong expertise in client handling, account management, and business development . Ability to identify opportunities and convert them into business wins. Excellent communication, negotiation, and relationship-building skills. Open to working from office in Kolkata, Hyderabad, or Bangalore . Why Join Us? Opportunity to work with a growing and dynamic team. Exposure to diverse clients in the staffing industry. A role that offers both relationship management and business expansion responsibilities.

You will be responsible for developing and executing regional sales strategies to meet business targets. This includes identifying new market opportunities and building strong customer networks. You will also manage and grow dealer/distributor relationships, generate and follow up on leads to convert them into successful sales, and conduct regular market research and competitor analysis. Collaboration with marketing and product teams for promotional activities will be crucial in this role. You will need to prepare and present sales reports and forecasts to management, resolve customer issues to ensure client satisfaction, and conduct on-site visits and meetings with clients as needed. Your duties will also involve representing the company at trade fairs and industry events to showcase our products and services.,

Maintain and update customer database Monitor customer interactions and track leads opportunities and sales pipelines Collaborate with sales. This role offers an excellent opportunity to strengthen customer engagement support sales growth.

We are looking for an experienced Customer Relationship Manager for residential societies facility management in Faridabad. Key Responsibilities: Customer Complaint Resolution prompt & effective Escalations Management Regular Customer Engagement (surveys, meetings, feedback) Coordination with RWAs & key stakeholders Feedback Implementation & Service Quality Assurance Conflict Resolution & Communication Management Reporting & Documentation of service metrics Experience with Salesforce CRM is a plus.

Customer logs on to the website and raises query for the products CRE to call customers and understand query and sell the product accordingly Sagar Singh Human Resources Sagar.fortune10@gmail.com 7045021198

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Provide exceptional customer service * Handle complaints professionally * Collaborate with sales team on solutions

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases and helping them use Tracxn products to address those use cases. You will interact with key stakeholders (Partners, CXOs, VPs) from venture funds and large corporates globally on a frequent basis over emails and calls. The role may also involve people management and leading a team of Customer Service Executives. Key Responsibilities Act as a single point of contact for B2B customers during the entire subscription lifecycle Develop a thorough understanding of the Tracxn platform, product offerings for guiding the clients Onboard new customers and convey the platforms functionalities relevant to their use case Drive platform adoption - features, periodic changes, query resolution Manage customer relationships and support all customer requirements Understand customer queries and provide the best possible resolution for the same Identify the real reasons for customer churn and help prevent it Train and manage/mentor a team of Customer Success Executives Timings 9 AM - 6 PM IST What we are looking for: Excellent written and verbal communication skills Strong phone and email etiquette to effectively address customer queries Demonstrate "Customer Empathy" - ability to identify and understand a customer's situation and motives Team handling experience is a plus, but not mandatory 2-6 years of work experience What can you expect at Tracxn? Meritocracy-driven, candid culture with no politics Like-minded intellectually curious colleagues Fast paced learning. Continuous mentorship to help achieve peak potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases and helping them use Tracxn products to address those use cases. You will interact with key stakeholders (Partners, CXOs, VPs) from venture funds and large corporates globally on a frequent basis over emails and calls. The role may also involve people management and leading a team of Customer Service Executives. Key Responsibilities Act as a single point of contact for B2B customers during the entire subscription lifecycle Develop a thorough understanding of the Tracxn platform, product offerings for guiding the clients Onboard new customers and convey the platforms functionalities relevant to their use case Drive platform adoption - features, periodic changes, query resolution Manage customer relationships and support all customer requirements Understand customer queries and provide the best possible resolution for the same Identify the real reasons for customer churn and help prevent it Train and manage/mentor a team of Customer Success Executives Timings 12 PM - 9 PM IST What we are looking for: Excellent written and verbal communication skills Strong phone and email etiquette to effectively address customer queries Demonstrate "Customer Empathy" - ability to identify and understand a customer's situation and motives Team handling experience is a plus, but not mandatory 2-6 years of work experience What can you expect at Tracxn? Meritocracy-driven, candid culture with no politics Like-minded intellectually curious colleagues Fast paced learning. Continuous mentorship to help achieve peak potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. This is a leadership role involving building and managing a team of key account managers. You will have to develop a thorough understanding of Tracxn's SaaS product and offerings, understand customer use cases and drive customer engagement. You will be responsible for streamlining processes for the entire customer lifecycle from onboarding to churn. Customer interaction will be primarily driven by your team. You will be expected to provide guidance to the team and engage with customers during escalations.. Key Responsibilities Oversee Customer Success functions including customer onboarding, resolving customer queries, driving customer engagement, and managing renewals. Develop a thorough understanding of Tracxn's SAAS product and offerings Liaise with Analyst, Finance, and Legal team to resolve customer queries Drive the implementation of customer engagement projects Identify the reasons for customer churn and help prevent it Train and manage a team of Key Account Managers Timings 6 pm - 3 am IST What we are looking for: Excellent written and verbal communication skills Have "Customer Empathy" - ability to identify and understand a customer's situation and motives Thorough understanding of a customer lifecycle (customer success functions) in a B2B SAAS company Experience of managing a team with at least 5-6 direct reportees What can you expect at Tracxn? Meritocracy driven, candid culture. no politics Like-minded intellectually curious colleagues High paced learning. Continuous mentorship to help achieve peak potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

As an Onboarding Support Specialist within the international onboarding team, you will report to a Senior Associate or Manager. Your responsibilities include facilitating seamless client onboarding, ensuring accurate requests, and adhering to policies to mitigate risks. You will collaborate with bankers, clients, and product partners, setting the tone for international market expansion. - Collaborate proactively with the Subsidiary Banking team and clients to support comprehensive onboarding processes, ensuring seamless communication and coordination. - Assist with new account services and product setups by validating specific client needs and requirements. - Maintain clear and effective written and oral communication with internal stakeholders, addressing inquiries and negotiating or escalating issues as needed. - Monitor the progress of submitted implementation requests, escalate delays, and identify opportunities for process improvements to eliminate manual processes. - Partner with stakeholders from Transformation and Product organizations to perform user testing and platform enhancement testing for internal tools. - Act as a liaison between Relationship team, Operations, Treasury Management Sales, and Implementations to deliver exceptional service to clients, the department, and the firm. Required Qualifications, Skills, and Capabilities: - At least 3 years of experience in operations, project management, accounting, technology, analytics, training, or process improvement, with exposure to client interactions. - Ability to work effectively with cross-functional teams and thrive in a fast-paced, dynamic environment. - Excellent written and verbal communication skills. - Strong attention to detail, ensuring accuracy and compliance with policies. - Effective time management and organizational skills to prioritize tasks and meet deadlines. - Strong analytical skills to address client issues and commitment to exceptional service and client satisfaction. - Ability to identify and mitigate potential risks. - Technical aptitude and proficiency in PC skills, including Word, Excel, and PowerPoint, with a willingness to enhance digital literacy and adapt to new tools. Preferred Qualifications, Skills, and Capabilities: - Experience in planning, executing, and overseeing projects, including participation in process initiatives and improvements. - Familiarity with project tracking tools and openness to learning new systems. - Experience with software tools for project and design management, with a willingness to adapt and grow. - Basic knowledge of coding languages such as Python or JavaScript, and interest in expanding web technology skills, including website creation.,

Customer Support | Int. Voice Process Any Grad with min 1 yr exp in Customer Service/Int Voice CTC-Upto 5.75 LPA + Variables + Allowances WFO-5 Days working Night Shifts Notice- 0-60 days Excellent Comms Required Contact- HR Jyoti:9982833693

As the General Manager - Operations in our B2B service marketplace, you will play a crucial role in enhancing operational processes and ensuring high client satisfaction. Your strong background in B2B operations and marketplace management will be essential for driving operational excellence. **PRIMARY RESPONSIBILITIES** - **Operational Strategy:** Develop and implement strategic plans to optimize service delivery, marketplace performance, and operational efficiency. - **Team Leadership:** Lead and mentor a team of operations professionals, fostering collaboration and a high-performance work environment. - **Marketplace Management:** Oversee day-to-day operations, including onboarding vendor partners, managing listings, vendors, and ensuring seamless execution. - **Quality Assurance:** Establish and maintain quality control standards to meet client standards and ensure high service quality. - **Client Satisfaction:** Monitor and improve client satisfaction by addressing concerns and facilitating effective communication between clients and service providers. - **Resource Allocation:** Efficiently allocate and manage resources for operational infrastructure to meet marketplace demands. - **Budget Oversight:** Develop and manage operational budgets, monitoring expenses, and identifying cost-saving opportunities. - **Performance Metrics:** Define and track key performance indicators (KPIs) for the marketplace and report on operational performance. - **Risk Management:** Identify marketplace-related risks and develop mitigation strategies for smooth marketplace functioning. - **Regulatory Compliance:** Ensure compliance with industry-specific regulations, quality standards, and legal requirements. - **Process Documentation:** Create and maintain detailed operational procedures for the marketplace and service provider onboarding. **DESIRED SKILLS** - Graduation in marketing, sales, business administration, or supply chain management. - 7-10 years of experience in dealing with vendors with negotiation and decision-making skills. - Excellent analytical and problem-solving ability with strong communication skills. - Proficiency in all Microsoft Office applications. - Ability to multitask effectively.,

Role & responsibilities Delivery of Client Satisfaction Responsible for Vendor Selection, Vendor Development & Management of all supplier relationships including administrative and operational activities and issues. Ensure all JLL / Client sourcing and contracting standards are maintained. In this capacity, the Procurement executive is accountable for the achievement of the Management Plan and all key performance indicators including, short and long-term regional projects, operations and maintenance, coordination with other key Site Leads within sites, alliance partner organizations and customer satisfaction. Optimizing overall commercial performance Support national sourcing initiative as specified by client requirement. Achieve Financial Result Delivery of savings target committed to client Mitigates risk for the organization by ensuring vendor / Service provider maintained and payable asper agreed payment term 100days. Putting best practices in place Bring best practice of vendor Management with adhering to the financial targets. Best practice to maintain stake holder requirement. Sound like you? To apply, you need to be: A technical hands-on expert An ideal candidate would have a university degree, and over two years experience in facilities operation. A strong background in troubleshooting processes is a big plus and good vendor base. Good communicator Do you have an excellent command of spoken and written English language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skills specialist Good at MS Office, Word, PowerPoint, Excel Perks and Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance

Role Overview We are looking for a proactive, detail-oriented intern to join our team as a CRM & Customer Engagement Intern. You will be the link between our sales team, customers, and digital platforms ensuring smooth communication, timely responses, and supporting the foundation of our e-commerce journey. Key Responsibilities Monitor our Cloud Connect CRM portal to track whether sales staff are attending customer calls and prepare daily activity reports. Oversee multiple customer WhatsApp groups to ensure all customer queries and orders are responded to promptly. Highlight any pending orders or missed messages and coordinate with sales staff for resolution. Support the setup of WhatsApp API features for our new e-commerce app, helping build a seamless customer communication system. Prepare simple reports (daily/weekly) on call activity, WhatsApp engagement, and pending follow-ups. Who Should Apply? • Students or fresh graduates interested in business, CRM, digital operations, or the automobile industry. • Those curious about the automotive aftermarket sector and its growth potential in India. • Good communication skills and basic knowledge of Excel & digital tools. • Organized, alert, and eager to learn. What Youll Gain • Hands-on experience in CRM, WhatsApp API, and digital customer engagement. • Exposure to the automobile spare parts industry, one of India’s fastest-growing sectors. • A chance to understand how a business transitions from offline to e-commerce. • Stipend + Opportunity to be converted into a full-time CRM & Customer Engagement Executive role. • Work directly with management in a growing, professional environment.

Qualification Experience: Any degree in graduation or post graduation Job Responsibilities: Manage end-to-end guest posting projects, ensuring timely delivery and quality content that meets client guidelines. Communicate effectively with clients to understand their needs, provide updates, and resolve any issues positively and promptly. Collaborate with content writers and SEO teams to ensure guest posts are optimized for SEO, including keyword placement, Meta tags, link building, and technical compliance. Conduct quality checks for content relevance, plagiarism, and SEO best practices before publishing. Develop and maintain strong client relationships, acting as the primary point of contact for guest post campaigns. Identify opportunities to upsell or cross-sell services based on client requirements. Track project progress, client feedback, and performance metrics to optimize processes and client satisfaction. Stay updated with SEO trends, guest posting guidelines, and industry best practices. Skills Abilities: Excellent writing and communication skills with a strong command of English. Basic to intermediate SEO knowledge. Proven experience in client handling or account management, preferably in digital marketing or content marketing. Strong problem-solving skills with a positive and solution-oriented attitude. Detail-oriented with good organizational skills. Familiarity with guest posting processes, blogs categorization, etc. Full Name * : Contact Number * : Email * : Select Job Position * : Total Experience * : Work Experience in Market Research * : Last Drawn Annual Salary * : Current Location * : Current Employer * : Designation * : Highest Education * : Bachelors degree * : Key Skills * : Message to the Recruiter * : Upload resume only pdf,doc and docx format * : Upload resume Upload resume Security Code * : 525

Position overview: This role is to support the smooth functioning of the sales admin systems with adherence of internal controls procedures and applicable compliances. An incumbent will frequently collaborate with sales teams, marketing departments, finance departments, dispatch departments and other departments to ensure that all sales and related processes function smoothly. He/ She will ensure the transactions are processed efficiently, accurately and effectively. Key responsibilities include: Sales coordinator is responsible for meeting sales targets while also keeping good customer connections. Developing and maintaining long term relationships with existing clients, both domestics and overseas. To follow and maintain organization s SOPs and working practices. Manage schedules and ensure client satisfaction, among other administrative chores. Actively getting involved in Budgeting and sales volume planning. Keeping track of and collecting appropriate reports for use by management. Dealing with customer grievances and giving any necessary after-sales assistance. Keeping up with the latest trends and laws to keep the organization informed. Getting orders from Customers every month, executing them and ensuring collection on time. Responding to Customer emails and assuring that orders are processed accurately and promptly. Verifying the accuracy of customer orders. Provide all necessary information/data/ledgers to customers as and when needed. What are we looking for 3-5 years relevant experience with good knowledge of sales admin procedures. Good communication skill, coordination skill and follow-up skill. Critical thinking and problem-solving abilities. Good Knowledge of SAP and Excel. Capacity to multi-task and ability to meet operational deadlines. Fluent in English and Hindi. Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation . When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference. Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. No agencies please. LI-MV1 #LI-Onsite When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. These cookies are required to use this website and cant be turned off. Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitors device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

What this job involves: Pillar of the team Working closely with either the project manager or the senior project manager (or both), you ll play a pivotal role in driving project success. You ll take ownership of small projects, and provide a boost to the major ones. Being one of the leaders at the helm, you ll explore ways to bring out the best in your team by walking the talk when it comes to ensuring optimal outcomes for all stakeholders. Likewise, you re in charge of the organisational structure for each project, making sure that all reporting, communication and working procedures are stremlined, and that every project has clear objectives in place. Your attendance to Project Control Groups (PCG) meetings is necessary it is the best way to assist the project manager in creating accurate PCG reports. Additionally, you ll help drive the effective use of JLL technology, which includes Project Home Page (PHP), Prolog and Atlas. And if you have excellent budget management skills, you re perfect for this job! As this role needs someone who is good at forecast expenditure project and, most important, ensure that each process is within reasonable cost. Building strong client relationships We live and breathe client satisfaction. Thus, we need someone who share the same passion and dedication. You ll maintain a strong and positive relationship with our clients by identifying their needs, requirements and constraints.

Are you a people personDo you know how to spread your enthusiasm about the markets to othersWe are looking for someone who can: lead and shape the global execution strategy across Equities (High touch, Electronic, Exchange Traded Derivatives) ensuring high-quality trade execution and client satisfaction. drive collaboration across Sales Trading, Algo, Quant, Tech, Operations, and Compliance to deliver execution excellence and innovation. drive collaboration with teams across multiple regions; support growth and alignment with global initiatives. manage relationships with external execution venues, brokers, and counterparties to secure best execution and operational effectiveness. guide the development and deployment of execution platforms including electronic, algorithmic, and hybrid strategies and integrate advancements in automation and AI. maintain strict control of execution-related risk, ensuring compliance with global and local regulatory frameworks. regularly report execution performance, strategy, and enhancements to senior leadership as part of strategic planning and business reviews. 15+ years of experience in execution across Equities, ideally with proven leadership of execution teams. deep knowledge of High touch salestrading, electronic execution strategies, algorithms, TCA, and market microstructure. a record of driving execution platform innovation and transformation initiatives. strong capabilities in risk management, regulatory compliance, and governance. excellent stakeholder management skills and the ability to build trusted relationships both internally and externally. a strategic mindset with focus on continuous improvement and client-first delivery. UBS is the world s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role of will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. Contribute to Profitable Growth: •Drive significant financial outcomes through signings and revenue targets •Ensure sustained growth and profitability, managing margin expectations and backlog growth •Support the identification, pursuit and conversion of a pipeline of business development opportunities •Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk Client Engagement: •Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives •Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement •Demonstrate credibility and experience to advise and deliver on complex consulting engagement •Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references Operational Excellence: •Achieve individual and team utilization targets •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People •Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed Strategic Contribution: •Utilize industry and technology expertise to shape and drive the company’s strategic initiatives. •Align with Kyndryl’s strategic vision and contribute to its execution. •Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. •Proactively develop thought leadership and intellectual capital Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •15+ yrs of Extensive experience in client engagement and relationship management at the CXO level •Demonstrable ability to build and commercialize relationships with senior executives •Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment •Effective financial acumen with experience in driving revenue growth and managing margins •Experience of managing or supporting high-value business development activities with senior stakeholders •Deep understanding of industry trends and technology •Sound personal brand and presence in the industry • Demonstrated ability to innovate and drive change Preferred Skills and Experience • Leadership: self-starter mindset and with client and Kyndryl outcomes top of mind. Ability to mentor and mentee, create an environment and workplace of choice for peers and team members, be the role model of professional excellence •Execution: Possesses critical thinking capabilities to analyze data and inputs with objectivity and provide strategic roadmaps and recommendations. Always intellectually curious an brings innovative ideas to solve critical business problems. Clearly accountable on commitments. Able to pivot change in client and business priorities and manage work across multiple projects and teams •Bachelor's degree or Master’s degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. Join our team and let's make remarkable things happen together. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 10 years of relevant experience in managing or building/growing the GCC business. Experience in GCC/GIC business is Mandatory Identify and pursue new business opportunities within existing client accounts, focusing on IT services and consulting. Build and nurture strong relationships with key clients in Global In-house Centers (GICs) Act as the primary liaison between the organization and clients, understanding their business needs and challenges. Lead contract negotiations, ensuring favorable terms for both the client and the organization. Leverage knowledge of GCC/GIC business landscapes to provide targeted and relevant solutions to clients Oversee the successful delivery of IT projects, ensuring alignment with client expectations and project timelines. Responsibility : Responsible for generating leads, preparing proposals, and driving the conversion of prospects into long-term clients Collaborate with project teams to address challenges, optimize delivery processes, and ensure client satisfaction Act as a client advocate within the organization, ensuring that client needs and concerns are effectively communicated and addressed. Collaborate with internal teams, including sales, delivery, and technical experts, to provide comprehensive solutions to clients. Foster collaboration and knowledge-sharing across different functional areas Preferred Skills and Experience •Bachelor's degree or Master’s degree •Sales experience in technical solutions in GCC/GIC Business. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

The Tax Senior Associate will be a pivotal member of our tax team, providing leadership and expertise in delivering high-quality tax preparation services to our clients. This role requires a strong foundation in US taxation principles, advanced technical skills, and the ability to lead and deliver high-quality output while working remotely or in a hybrid work environment. Bonus: Prepare US individual tax returns - Form 1065 &1120 with mandatory experience from Automotive / Dealership industry Review complex returns and make recommendations on return preparation regarding accuracy and tax savings opportunities; gain increasing responsibility in review process. Identify technical issues in various projects and present senior personnel in the tax team with appropriate suggestions to mitigate the same. Prepare templates to document tax related data post collecting relevant information from senior personnel in the tax team. Research and develop knowledge of current tax legislation across different states in USA complex tax issues to ensure compliance with federal, state, and local regulations. Provide technical support on complex projects to senior personnel in the tax team. Maintain the quality of tax-related data by regularly monitoring the database and following up with relevant internal stakeholders. Assist in developing content for training and provide on-the job training to new employees Supervise, train, and mentor interns on tax projects and provide performance feedback to staff as needed.

We are seeking a dynamic and motivated Business Development & Client Relations Executive to join our team. The ideal candidate will be responsible for driving business growth through new client acquisition and maintaining strong relationships with existing clients. This role requires frequent client visits across Tamil Nadu to ensure client satisfaction and business expansion. Key Responsibilities: Identify and develop new business opportunities across Tamil Nadu. Maintain and strengthen relationships with existing clients to enhance client retention. Conduct regular client visits to understand their requirements and provide tailored solutions. Prepare and deliver presentations to clients in both Tamil and English. Collaborate with internal teams to ensure smooth delivery and client satisfaction. Report on market trends, client feedback, and competitor activities. Identify and develop new business opportunities in "Universities and Institutions" acress Tamil Nadu Required Skills & Qualifications: Experience: 1 to 3 years in sales or business development roles. Language: Fluency in Tamil and English is mandatory. Knowledge of other languages will be an added advantage. Prior experience in institutional sales will be given preference; candidates with other sales experience will also be considered. Strong interpersonal and communication skills. Willingness to travel frequently for client visits across Tamil Nadu. Ability to work independently and as part of a team. Compensation: Salary: 25,000 - 30,000 per month Incentives based on performance Travel allowance provided