1391 Client Satisfaction Jobs - Page 17

As a Project Manager for interior fit-out and design execution projects, you will play a crucial role in overseeing and coordinating various aspects to ensure successful project delivery. Your responsibilities will include managing end-to-end project execution at multiple sites, working closely with design teams, site engineers, vendors, and contractors. It will be your responsibility to create and maintain project timelines, resource plans, and budgets while ensuring adherence to design drawings, specifications, and quality standards. Procurement of materials, managing vendor relationships, conducting regular site visits, and progress reviews will be part of your routine tasks. You will need to identify and resolve project delays, site issues, and coordination conflicts efficiently. Safety, compliance, and cleanliness on all job sites are paramount, and you will be expected to uphold these standards. Regular communication with clients, updating them on timelines, and addressing any concerns they may have will be essential. Additionally, preparing and submitting project reports, Management Information Systems (MIS), and billing documentation will be part of your responsibilities. The ideal candidate for this role will have a Bachelor's degree, with at least 5 years of experience in interior execution projects. Proficiency in the English language is preferred for effective communication. This is a full-time, permanent position that requires you to work in person at various job sites. If you are interested in this opportunity, please reach out to the employer at +91 8978314986 to discuss further details and express your interest in joining their team.,

This position is based at one of our prestigious client locations in Vizag and requires working from our Duvvada office. You will report to the Branch Manager / Senior Account Manager, Vizag, and your primary responsibility will be supervising and ensuring the smooth execution of SEZ and customs compliance activities carried out by the operations team. Your role will involve ensuring adherence to processes, timelines, and client satisfaction, as well as managing escalations and coordinating with senior stakeholders. Your key responsibilities and duties will include: Operational Oversight & Compliance: - Supervising daily SEZ Online filings (DTA / Import procurements) to ensure accuracy and timely database updates. - Overseeing approvals/permissions for all procurement activities in coordination with the Authorised Officer (AO) and ensuring timely submission. - Ensuring ARE-1 re-warehousing, document verification, and record-keeping are completed within stipulated timelines, while confirming dual record sets are maintained (Customs file and Client file). - Monitoring the assessment process for BOE/SB/BoE, verifying that correct and complete documentation is submitted and billing instructions are clearly communicated. Coordination & Stakeholder Management: - Acting as the primary escalation point between client, AO, customs authorities, carriers, freight forwarders, and vendors to resolve delays or issues. - Ensuring timely collection of Delivery Orders (DO) and other clearances by arranging required Authorization Letters/Bonds from the client. - Maintaining strong relationships with client representatives to ensure smooth approval flow for material usage, laptop movement, and foreign national visits. Process Control & Records Management: - Reviewing and approving monthly verification reports to ensure all SEZ approvals are valid, bond balances are sufficient, and documentation is properly filed. - Supervising the maintenance of all registers (Bond, Stock, Laptop issue logs, Asset Serial Numbers, Inward/Outward, Returnable Registers, Foreign National Visits, CST supplies, SOFTEX records, etc.) to ensure compliance with SEZ norms. - Overseeing the preparation and filing of Monthly/Annual reports to AO/SO/DC Office and other SEZ authorities within stipulated deadlines. - Ensuring tracking systems (bill tracker, procurement logs, approvals database) are updated regularly and accurately. Team Leadership & Training: - Leading, mentoring, and training the executive team on SEZ processes, customs compliance, and client-specific protocols. - Conducting periodic audits of operational activities to ensure adherence to company SOPs and regulatory requirements. - Training security and operational staff in SEZ procedures and monitoring their compliance in register maintenance and visitor/material handling. Performance & Client Satisfaction: - Ensuring service delivery meets or exceeds client expectations by monitoring KPIs, service timelines (TAT), and operational accuracy. - Proactively identifying process gaps and implementing improvements in coordination with senior management. - Maintaining a high level of client satisfaction by resolving escalations quickly and ensuring clear communication at all times. This is a full-time position located in person at our Duvvada office.,

As a Business Development Associate, your primary responsibilities will include identifying potential leads and initiating contact through various communication channels such as cold calls, emails, and others. You will be tasked with building and maintaining a pipeline of prospective clients, effectively presenting our products/services to prospects, addressing their queries, and scheduling as well as conducting meetings or demonstrations to convert leads into clients. In the realm of Market Research, you will be responsible for researching and identifying new market opportunities and potential client segments. This includes analyzing industry trends, gathering competitive intelligence, and generating detailed reports on potential clients and industry insights. Relationship Management is a crucial aspect of the role, where you will need to develop and maintain strong relationships with existing and potential clients. As a point of contact for client inquiries, ensuring their satisfaction and acting as a bridge between clients and the organization will be essential. Collaboration is key in this role, as you will work closely with marketing and product teams to refine sales strategies and align efforts. Providing feedback to enhance products and services based on client interactions will be part of your routine tasks. Performance Tracking is also integral, with the expectation to meet or exceed monthly and quarterly sales targets. You will be required to maintain accurate records of sales activities and client interactions in the CRM system. This is a full-time position suitable for fresher candidates. The benefits include a flexible schedule, paid sick time, work from home option, and performance bonus. As part of the application process, candidates will be asked to rate their English and Hindi speaking skills on a scale of 1 to 10, with 1 being a beginner and 10 being fluent and confident. Additionally, possession of an android device and a laptop/desktop is required. The work location is remote.,

You are an experienced and results-driven Business Development Manager/Salesperson, joining our growing software company. Your expertise in B2B sales, lead generation, and client relationship management is crucial for driving revenue growth. Your primary responsibilities include identifying and developing new business opportunities through cold calling, B2B strategies, and networking. You will also generate leads via email marketing, referrals, and market research while creating and executing sales strategies to achieve revenue targets and business goals. Your role involves handling end-to-end sales processes, including proposal creation, negotiations, and deal closures. Building and nurturing strong relationships with existing clients to ensure satisfaction and repeat business is essential. You will collaborate with clients to understand their evolving needs and propose tailored solutions. Managing post-project relationships to secure future projects and contract renewals is a key aspect of your responsibilities. As the primary point of contact for clients, you will address any concerns and maintain trust. Leading and managing a sales team, providing guidance, training, and performance monitoring to achieve team targets is also part of your role. Collaboration with the marketing team to design campaigns for lead generation and client engagement is required. Regular market analysis to identify trends, opportunities, and competitive advantages will be essential. Qualifications and Skills: - Bachelor's degree in Business, Marketing, or a related field. - 2+ years of experience in sales, business development, or client relationship management in the software/IT industry. - Proven expertise in cold calling, B2B sales, and lead generation. - Hands-on experience with CRM tools, email marketing platforms, and sales automation software. - Strong communication, negotiation, and presentation skills. - Ability to build long-term client relationships and handle contract renewals. - Team leadership and performance management experience. - Target-driven mindset with a proactive and problem-solving approach. This is a Full-time, Permanent job type with benefits including cell phone reimbursement. The work schedule is a Day shift from Monday to Friday, with a total work experience of 2 years preferred. The work location is in person.,

ModMed is hiring a driven Support Specialist I to join our positive, passionate, and high-performing Customer Support team focused on providing best-in-class service to our client base. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries via email, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. Provide consistent, professional, and high-quality client support to our client base. Establish procedures to ensure client satisfaction and quality service delivery. Communicate and collaborate across teams and departments to help resolve issues. Replicate and document issues for further escalation. Skills & Requirements: Bachelors Degree, preferred 1-2 years of related experience in customer service or client-facing role Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues Experience within a medical practice and/or EMR experience is preferred Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug tracking software such as Zen and Jira Google suite experience, preferred Excellent interpersonal, verbal, and written communication skills Ability to effectively prioritize and manage time

We are seeking a Management Trainee Medical Coding E&M to support our operations team. The ideal candidate will be a skilled medical coder with a specialization in E&M (Evaluation and Management) , ready to help manage client service delivery, support team development, and maintain key performance metrics. This role is a great opportunity for an experienced coder looking to transition into a leadership-oriented position. Key Responsibilities Deliver as per client SLAs (Service Level Agreements) and ensure client expectations are met. Support operations through end-to-end planning and process document review . Assist with new team member training and review overall staff performance. Prepare KPI (Key Performance Indicator) reports , dashboards, and metrics. Job Requirements Excellent written and verbal communication skills. Available to work from the office . Flexible to work in shifts as per business needs. Qualifications Minimum of 5 years of working experience as a medical coder . Medical coding specialization in E&M is preferred. Good knowledge of using PowerPoint, Excel , and other MS Office tools .

We are currently seeking a highly motivated and experienced Strategic Account Manager to become a part of our dynamic team at Brilyant. The ideal candidate will possess a solid background in IT sales, with a specific focus on B2B hardware, telecom, semiconductor, or mobility solutions. This position calls for a strategic thinker who can cultivate and oversee relationships with large enterprise accounts, drive revenue growth, and collaborate effectively with internal teams to provide outstanding IT solutions. With a minimum of 6 years of experience in IT Sales, the ideal candidate should also demonstrate proficiency in B2B IT hardware sales, telecom sales, semiconductor, or mobility solutions. An in-depth understanding of the products, the ability to assess buyer needs, efficient time management skills, experience in identifying opportunities for upselling and cross-selling, and a proven track record in managing large enterprise accounts are all essential for this role. The successful candidate will also be adept at working with sales leaders to craft strategic account plans that influence the company's overall revenue sales trajectory for both current and future growth. Key Responsibilities: - Manage Brilyant's diverse IT solutions portfolio, including end compute, networking & storage, AVSI, MDM & managed services. - Sell a range of IT solutions to strategic businesses within the region. - Cultivate and maintain strong relationships with C-level executives, engaging in strategic dialogues with key stakeholders to establish long-term partnerships. - Exceed sales targets on a monthly, quarterly, and annual basis. - Collaborate closely with internal teams such as pre-sales, marketing, and product development to ensure client requirements are not only met but exceeded. - Maintain robust relationships with all OEMs to meet customer demands promptly and effectively. - Monitor and report on key account metrics like revenue growth, customer retention, and client satisfaction to senior management. - Identify opportunities to enhance customer value and drive additional revenue. - Coordinate with internal stakeholders to ensure seamless project implementation and successful service delivery. - Participate in industry events and conferences to foster relationships with existing clients and generate new business leads. - Drive substantial market growth for existing and new strategic customers. - Develop, implement, and oversee a winning strategy for key accounts. - Engage with tech engineers and C-level executives to address customer pain points and DevOps challenges. - Travel to customer locations within the territory to support sales efforts. - Collaborate closely with the professional services team to surpass service targets. Benefits: - Competitive salary with performance-based bonuses. - Comprehensive health, dental, and vision benefits. - Opportunities for professional development and training. - Collaborative and innovative work environment. - Company-sponsored events and team-building activities.,

You will be responsible for researching and identifying potential clients for digital marketing services, as well as identifying new business opportunities and generating revenue from digital marketing solutions. Building and maintaining strong relationships with prospective clients will be a key part of your role. You will also be involved in developing and implementing effective sales strategies. Collaborating with internal teams to ensure successful client delivery and satisfaction is essential for this position. The company you will be working for is a full-service agency that is continuously evolving and growing to meet the marketing needs of its clients. They focus on delivering all the critical disciplines of marketing with a singular focus on measured results.,

The position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. You will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, you will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Your key responsibilities will include profit center management, where you will regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. You will also monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency, and maintain high client retention rates by proactively managing contract renewals. In terms of community building and event management, you will strengthen the community by executing business-specific events as per pre-defined timelines and foster connections and collaboration within the client community to enhance engagement and retention. You will be expected to achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support and ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor management will be another aspect of your role, where you will regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities management tasks will include ensuring the center is well-maintained and operationally ready on a daily basis, overseeing the timely closure of repair and maintenance tasks to avoid disruptions, ensuring all compliance and safety protocols are followed rigorously, and working closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. You will also be expected to actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.,

As the key point of contact for a UK-based business, you will be responsible for direct liaison with Nature Services & Arboriculture business directors. Your role will involve commercial management, reporting, workload forecasting, and planning resources for the team. You will supervise and direct local delivery to support projects, as well as assist in the professional and technical development of Nature Services colleagues. Providing operational and technical leadership in coordinating and successfully delivering work by ecology iCRC colleagues is a crucial aspect of this position. Ensuring client satisfaction and supporting the production of outputs when required will also be part of your responsibilities. Your responsibilities will include project management, technical leadership, and timely delivery of technical outputs from inception to completion with a range of internal UK colleagues. You will act as the technical face of the India-based Ecology team and oversee local health and safety, welfare, risk, information security, and compliance. Additionally, you will be involved in project, program, and financial management, representing the interests of the team you lead. It will be essential to maintain a record of leadership of projects and teams, provide consultancy services at a high level to clients, and demonstrate successful project management of larger, multiple, and/or more complex projects and tasks. The role requires excellent commercial skills, accountability, and driving commercial excellence within projects and teams. You must have a proven track record of providing technical oversight and guidance to people, teams, proposals, and projects. Producing clear and well-written bid documents and reports, along with communicating professionally and concisely to clients and co-workers, will be vital. Ensuring a high-quality standard of work from all team and project members through robust review and constructive feedback is crucial for success in this position. You will need to understand challenges and work collaboratively to find and implement solutions, possess excellent written and verbal communication skills, and promote WSP Vision and Values. Actively promoting the UK GCC Charter within the team and ensuring staff deliver on the Charter promises will also be part of your role. Interfacing with multi-disciplinary project teams, providing inspirational leadership and direction for the iCRC Ecology team, and aligning it with the wider UK business will be key responsibilities. Identifying opportunities to upskill existing technical resources or recruit new capabilities to enhance services, seeking regular feedback on team performances, and ensuring client relationships are maintained to drive repeat business and satisfaction are essential parts of this role. Contributing to bids and marketing material, designing operational processes, systems, quality measurement processes, and achieving performance KPIs will also be expected. In summary, this role at WSP involves leading and supporting various aspects of project management, technical leadership, client satisfaction, commercial performance, and team development within the Ecology team. The successful candidate will play a critical role in driving excellence, fostering innovation, and delivering sustainable solutions to contribute to the growth of societies and communities for lifetimes to come.,

As a Relationship Manager/Financial Advisor, you will play a crucial role in driving business growth, providing strategic leadership, enhancing client engagement, and ensuring the successful execution of investment strategies and services in the fast-paced financial services industry. Your responsibilities will include leading a team of Relationship Managers to achieve business targets and client acquisition goals. You will oversee the management of client portfolios, providing guidance on financial planning, investment strategies, and market trends. Additionally, you will reactivate dormant client accounts, identify cross-selling opportunities, and execute high-value and complex transactions on the broking platform with accuracy and compliance. Building and maintaining strong relationships with key clients will be a key aspect of your role to ensure high levels of client satisfaction and retention. You will also monitor market developments, provide updates and recommendations to the team and clients, and resolve escalated client queries promptly and professionally. Collaborating with senior management to design and implement strategies for business expansion and client engagement will be essential. You will need to ensure adherence to regulatory compliance, internal policies, and quality standards throughout your work. To excel in this role, you should hold a Bachelor's degree in Business Administration with a focus on Finance or a related field. A minimum of 3-7 years of experience in financial services, broking, or wealth management is required. Strong knowledge of broking business, investment products, and financial markets is essential. A proven track record of leading successful sales and client management teams, excellent communication, leadership, and interpersonal skills are key attributes for this position. Possessing NISM VIII certifications is preferred to be successful in this role.,

As an Assistant Vice President (AVP) of QA Testing based in Bangalore, you are expected to have over 20 years of experience in the field of Testing. Additionally, you should possess a minimum of 10 years of experience in effectively managing Product testing teams. Your role will require you to provide leadership in Test Design and offer guidance during the development of test specifications. You must have knowledge and experience in Test automation using tools like Selenium and MS Playwright. A specialization in testing Web Applications and Solutions is also essential for this position. Having previously served as a Test Architect, you will be responsible for designing Test Strategy and Plans, setting the direction for Testing and Quality Assurance, and conducting Due Diligence/Assessment for Automation, Modernization, Migration, and QA Maturity. Your expertise will be crucial in recommending the QA Roadmap to drive organizational success. Mentoring and coaching team members, participating in team meetings, and creating Intellectual Capital assets for reuse are key components of this role. You will lead the implementation of Test Best Practices and drive innovations within the team. It will be your responsibility to review and approve Test Plans and Test Designs prepared by the test team and Technical Leaders. Collaboration with Development, Architecture teams, and Vendors is vital. You will represent the QA team in Architecture, Design, and Requirements inspections, offering technical advice and assistance to the project management team. Acting as a liaison to Development and Support teams is also part of your duties. Ensuring that all QA teams adhere to a common Test Methodology using Best Practices, Tools, and Test Approach is crucial. You will cooperate in Application/Product quality assessment and analysis, define, verify, and analyze metrics, and evaluate and recommend Tools. Proficiency in using Jira and Confluence is expected. Your leadership skills will be put to the test as you effectively collaborate and communicate with stakeholders to ensure client satisfaction. Excellent communication skills are a must, with the ability to express information in detail. Client and Stakeholder interaction, Communication, and Presentations will be part of your regular activities. Additionally, you will be responsible for Leadership Reporting to keep all stakeholders informed and aligned.,

As a Business Development Manager at ALIQAN Technologies, you will play a crucial role in expanding our client base, fostering long-term relationships, and driving revenue growth in the IT/Non-IT staffing and recruitment services industry. Your responsibilities will include identifying and acquiring new business opportunities, developing strategies for client base expansion across PAN India locations, and establishing strong relationships with key decision-makers such as HRs, Procurement, and CXOs. You will collaborate with internal teams to ensure client satisfaction, handle the complete sales cycle, and represent the company at industry networking events and conferences. Additionally, you will be responsible for preparing proposals, rate cards, and service-level agreements, while maintaining accurate records of interactions and pipeline using CRM tools. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, HR, or a related field (MBA preferred) with at least 3-7 years of experience in business development/sales within the staffing/recruitment industry. A strong understanding of recruitment processes, industry trends, and market dynamics is essential, along with excellent communication, negotiation, and presentation skills. Your self-motivation, result-oriented mindset, and ability to work effectively both independently and within a fast-paced team environment will be key to your success. This is a full-time position based at Corporate Park, Sanjay Place, Agra. Fluency in English is required for this role. If you are passionate about driving business growth, building lasting relationships, and making a significant impact in the staffing and recruitment industry, we invite you to join our dynamic team at ALIQAN Technologies.,

Job description In This Role, You Will: The personnel would take full responsibilities to/for: Responsible for Understanding/conceptualizing requirement via various communication channels (email, telephonic communication, verbal or recorded calls) Working on 3D editing tool to optimize object files and attaches them to Cvent Social Tables Bookable Rooms to be viewed in 3D Understands the Cvent Social Tables release process and how to manage code within our environments Adds edited 3D objects to Cvent Social Tables 3D rendering layer to be associated with the corresponding Bookable Room via JavaScript and pull requests Submit pull requests to the Cvent Social Tables Engineering team for review and responds to feedback in a timely manner Finding necessary tweaks and workarounds while working with the 3D tool Completing all projects assigned within their benchmarked turnaround timelines Understanding expectations and prioritize work based on business needs and proactively communicate with Project Coordinators when projects are completed. Communication must include a visual summary of work completed for customer consumption Quality checking of each project against received instructions to ensure completion and client satisfaction Ensuring the best experience for our customer fits in with and contributes to the broader Cvent ecosystem of products Customer-centric focus with a desire to generate high quality, custom work Intellectually curious and have a knack for completing projects efficiently Deadline-oriented and very comfortable working in a fast-paced and open/flexible environment Knowledge of JavaScript will be a plus Here's What You Need: Be a nice person who cares about their work and respects the workplace 1-7 years of work experience is must Be a curious person committed to continual learning Be capable of tracing clean Creative artworks Be a problem solver who is not afraid to share ideas and open discussions Be a strong communicator who writes and speaks well Be a person with great stakeholder and real-time management with strong business judgment Be as self-motivated and go-getter person Ability to learn and navigate internal tools with speed and efficiency Confidence to seamlessly resolve or escalate process or internal tool issues autonomously Must have experience in any 3D editor tool Working experience in 3D Blender tool will be preferred Understanding of JavaScript will be plus 3+ years of experience 3D Software

Job description In This Role, You Will: The personnel would take full responsibilities to/for: Responsible for Understanding/conceptualizing requirement via various communication channels (email, telephonic communication, verbal or recorded calls) Working on 3D editing tool to optimize object files and attaches them to Cvent Social Tables Bookable Rooms to be viewed in 3D Understands the Cvent Social Tables release process and how to manage code within our environments Adds edited 3D objects to Cvent Social Tables 3D rendering layer to be associated with the corresponding Bookable Room via JavaScript and pull requests Submit pull requests to the Cvent Social Tables Engineering team for review and responds to feedback in a timely manner Finding necessary tweaks and workarounds while working with the 3D tool Completing all projects assigned within their benchmarked turnaround timelines Understanding expectations and prioritize work based on business needs and proactively communicate with Project Coordinators when projects are completed. Communication must include a visual summary of work completed for customer consumption Quality checking of each project against received instructions to ensure completion and client satisfaction Ensuring the best experience for our customer fits in with and contributes to the broader Cvent ecosystem of products Customer-centric focus with a desire to generate high quality, custom work Intellectually curious and have a knack for completing projects efficiently Deadline-oriented and very comfortable working in a fast-paced and open/flexible environment Knowledge of JavaScript will be a plus Here's What You Need: Be a nice person who cares about their work and respects the workplace 1-7 years of work experience is must Be a curious person committed to continual learning Be capable of tracing clean Creative artworks Be a problem solver who is not afraid to share ideas and open discussions Be a strong communicator who writes and speaks well Be a person with great stakeholder and real-time management with strong business judgment Be as self-motivated and go-getter person Ability to learn and navigate internal tools with speed and efficiency Confidence to seamlessly resolve or escalate process or internal tool issues autonomously Must have experience in any 3D editor tool Working experience in 3D Blender tool will be preferred Understanding of JavaScript will be plus 3+ years of experience 3D Software

We are seeking enthusiastic Junior Project Managers who are eager to take on challenging assignments and contribute to the development of enterprise-level SaaS-based applications. This is a full-time employment opportunity that requires your commitment for approximately 8 hours daily, from 10:00 a.m. to 7:00 p.m., Monday to Saturday. The second and fourth Saturdays, along with Sundays, will be designated as off days. As a selected candidate, your responsibilities will include preparing and maintaining project documentation such as project charters, schedules, and progress reports. It will be essential to ensure that all project-related documents are well-organized and readily accessible. You will be tasked with coordinating and scheduling project activities with team members, tracking task completion, and providing progress updates to the project manager. Effective communication facilitation among team members and stakeholders will be a key aspect of your role. Collaboration with various departments or teams involved in the project is crucial to ensure the seamless execution of tasks. Additionally, maintaining client satisfaction levels and addressing any concerns promptly will be part of your responsibilities. This position offers a full-time, permanent opportunity and is open to fresher candidates. Schedule: Day shift,

As the City Lead in Hyderabad, your primary objective is to manage Regional Operations focusing on key benchmark pillars such as Brand, Clients, People and Values, and Platform. Your responsibilities include: - **Operational Excellence:** Ensuring high-quality property management services across all properties in the city, implementing and maintaining operational best practices and standard operating procedures, and achieving target scores in operational audits and performance assessments. - **Client Satisfaction and Retention:** Maintaining high levels of client satisfaction, developing strategies to improve client retention rates, managing key client relationships, and addressing escalated issues promptly. - **Financial Performance:** Meeting or exceeding budgeted revenue targets for the city portfolio, optimizing operational costs without compromising service quality. - **Team Leadership and Development:** Leading, motivating, and developing the city operations team, ensuring adequate staffing and skill levels across all properties, and implementing training and development programs to enhance team capabilities. - **Compliance and Risk Management:** Ensuring compliance with all relevant local regulations and company policies, implementing robust risk management practices, and conducting regular safety audits. - **Vendor Management:** Developing and maintaining strong relationships with key service vendors, ensuring vendor compliance with service level agreements, and optimizing vendor performance and costs. - **Business Development Support:** Providing operational insights and support for new business opportunities, participating in proposal development and client presentations, and supporting the smooth onboarding of new properties. - **Emergency Response and Business Continuity:** Developing and maintaining emergency response plans for all properties, ensuring readiness to handle crises, conducting regular emergency drills, and updating procedures as needed. - **Technology Adoption and Integration:** Driving adoption of property management technologies, ensuring effective use of IT platforms, and identifying and implementing new technologies to improve operational efficiency. - **Stakeholder Management:** Maintaining positive relationships with property owners, tenants, and local authorities, ensuring effective communication with all stakeholders, and representing the company in local industry forums and events. - **Cost Management:** Implementing cost-saving initiatives, accurate budgeting and forecasting for operational expenses, and achieving target reductions in controllable expenses. - **Health and Safety Management:** Ensuring a safe working environment across all managed properties, implementing health and safety management systems, and achieving zero or minimal safety incidents target. - **Operational Efficiency:** Streamlining operational processes, implementing lean management principles, and achieving target productivity metrics for the operations team. These responsibilities encompass the key duties of a City Lead - Operations in Property Management Services, focusing on operational excellence, client and tenant satisfaction, financial performance, and overall management of the property portfolio within the city.,

You will be working for a company headquartered in India that offers the world's first and only SaaS platforms designed to streamline and disrupt the background verification process. These interconnected platforms connect every stakeholder, from candidates to verification agents, simplifying and automating processes to deliver results 2X faster by reducing the turnaround time by 50%. This eliminates the need to activate multiple products for different uses, leading to increased productivity and efficient processing of applications with zero margin for error. As a Senior Sales Support Professional, your role will involve being the primary contact person to ensure a smooth setup and onboarding process for clients. You will assist clients in understanding how the tools work and provide support throughout the implementation phase. Your responsibilities will include guiding clients through installation, conducting product walkthroughs, resolving technical issues, gathering feedback, providing training sessions, and collaborating with various teams to ensure client satisfaction. To excel in this role, you should have 6-8 years of experience in sales support, technical support, or client onboarding roles, preferably in the SaaS or HR Tech industry. A strong understanding of B2B sales processes, the SaaS application lifecycle, and experience with background verification tools are advantageous. Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho CRM, excellent communication skills, strong problem-solving abilities, and the capability to multitask effectively are essential. A bachelor's degree in Business, Technology, or related fields is required. Desired skills for this role include familiarity with SaaS product implementations, troubleshooting common SaaS application issues, knowledge of the HR Tech industry, strong organizational and time management skills, and the ability to work collaboratively across departments to ensure successful client onboarding.,

You should have a Bachelors or Masters degree in Computer Science, Information Technology or a related field. It is essential to have 5+ years of experience in the Salesforce ecosystem and a minimum of 3+ years of experience in successful project delivery on the Salesforce platform as a consultant. Your role will involve producing requirements and providing input to solution design documentation. Successful project delivery and client satisfaction are crucial for this position. As a self-starter and result-oriented individual, you should be able to take on tasks and achieve objectives with minimal guidance. Creativity, resourcefulness, and the ability to think outside the box are valued traits. Excellent oral and written communication skills are necessary, along with the ability to work effectively in a team. Attention to detail and strong problem-solving skills are also important. A Salesforce Admin Certification is required for this role. Preferred qualifications include consulting experience, familiarity with other Salesforce products such as Commerce Cloud, Health Cloud, and any other cloud services. Advanced Salesforce certifications would be considered advantageous for this position.,

The Account Manager position is a full-time role based in Kanayannur. As an Account Manager, you will be responsible for managing client relationships to ensure that their needs are not only met but exceeded. Your main focus will be on enhancing client satisfaction, overseeing account activities, and establishing clear and effective communication channels with clients. You will be expected to monitor account metrics, resolve any client issues that may arise, prepare detailed reports, and align services with the business goals of the clients you manage. Collaboration with internal teams is essential to guarantee the timely delivery of solutions that meet and surpass client expectations. To excel in this role, you should possess strong skills in Client Relationship Management, Client Satisfaction, and Communication. Additionally, you should be adept at Account Monitoring, Problem-Solving, and Report Preparation. Your ability to collaborate and coordinate effectively with teams, coupled with your proficiency in CRM Software and Account Management Tools, will be key to your success. Strong analytical and organizational skills are essential, along with the flexibility to work on-site in Kanayannur. A Bachelor's degree in Business, Marketing, or a related field is required, and any prior experience in the industry would be advantageous.,

The Client Services Associate plays a crucial role in fostering strong relationships between the company and its clients. You will be the main point of contact for addressing client inquiries and concerns, ensuring that client needs are met efficiently. Your responsibilities include maintaining and updating client records, coordinating with internal teams to resolve client issues, and monitoring customer feedback to improve service delivery quality. Additionally, you will assist clients with troubleshooting, collaborate with sales teams to enhance customer onboarding and retention efforts, and prepare regular reports on client activity. As a Client Services Associate, you will support the development and implementation of client service policies and procedures, conduct periodic follow-ups to ensure continued client satisfaction, and provide training on product usage and best practices. You will also assist in organizing client workshops, webinars, and other informational events, staying informed about industry trends to anticipate and address potential client needs. The ideal candidate should have a Bachelor's degree in Business Administration, Marketing, or a related field, with at least two years of experience in client services or customer support roles. Exceptional verbal and written communication skills, strong problem-solving abilities, and proficiency in using CRM software and client management tools are necessary requirements. You should also possess excellent organizational skills, attention to detail, and the ability to build and maintain strong client relationships long-term. Familiarity with the industry and the company's products is highly advantageous. Join us at this mid-level role in a full-time capacity in Telangana, India, and be part of a recruitment and staffing company dedicated to enhancing the client experience. Visit our website at https://www.talentmate.com to learn more about us and the opportunities we offer to professionals like you.,

As a Director level executive at Capgemini Business Services, your primary responsibility will be to drive business impact and achieve strategic goals for key clients. You will be accountable for service delivery management, P&L, managing people and performance, ensuring client satisfaction, maintaining client relationships at a delivery level, and developing account business planning and strategy. Your role will also involve overseeing financial performance, focusing on Contribution Margin, leading transformation and industrialized innovation efforts, supporting growth initiatives, ensuring contract compliance, and acting as the main point of contact for client organizations to resolve any delivery-related issues. To excel in this role, you must possess 14-16 years of experience in HR Services and Outsourcing within a global complex/matrix environment. You should have a track record of successfully managing large client portfolios in the HR service space, overseeing 100-500 FTEs, and demonstrating strong people/performance management skills. Additionally, you should have experience in delivering transformation projects, including automation using industry tools and Robotic Process Automation (RPA). Your ability to focus on customer value, enhance customer experience, and influence senior business stakeholders will be crucial. Leadership skills, cultural sensitivity, and the capacity to work internationally are also essential for this position. You will collaborate closely with the Practice teams to implement best practices in People, Process, Technology, and Controls. Your role will involve working on transformation and innovation projects, identifying opportunities for efficiency improvements using Capgemini's ESOAR methodology, and driving RPA adoption across processes. Moreover, you will manage contractual re-negotiations, oversee talent pipeline management, and support account development efforts. Overall, your role as a Director at Capgemini Business Services will require strong relationship-building, communication, and influencing skills, along with the ability to bring innovation to challenges and deliver desired outcomes with limited direction. Prior experience in a multinational organization or BPO work culture will be advantageous for this position.,

Job Summary: We are seeking a self-driven and customer-oriented Service Sales Executive to promote and sell after-sales services for biomedical equipment and solutions. You will be responsible for achieving service sales targets, building long-term client relationships, and ensuring high levels of customer satisfaction in the biomedical domain. Key Responsibilities: - Promote and sell annual maintenance contracts (AMCs), comprehensive maintenance contracts (CMCs), and installation & calibration services for biomedical equipment. - Identify and develop new service business opportunities in existing and prospective customer accounts. - Generate leads through market research, cold calling, and site visits to hospitals, diagnostic labs, and clinics. - Prepare technical and commercial proposals in line with customer requirements. - Work closely with the service delivery team to ensure quality and timely execution of services sold. - Maintain and grow relationships with biomedical engineers, hospital administration, and procurement departments. - Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction. - Keep track of service contracts, renewals, and upsell opportunities. - Maintain accurate records of client interactions and sales activities using CRM tools. - Stay updated on product developments, competitors, and industry trends. Requirements: - Bachelors degree/Diploma in Biomedical Engineering, Life Sciences, or a related field. - No educational barriers for experienced candidates. - 1-3 years of experience in sales or service of medical/diagnostic equipment. Freshers also welcome. - Experience with equipment like ventilators, patient monitors, analyzers, or imaging devices is an added advantage. - Willingness to travel extensively within the assigned region.,

Job Description: As a Real Estate Consultant based in Pune, you will play a crucial role in overseeing real property transactions, which involve the buying, selling, and leasing of properties. Your responsibilities will include conducting property tours, negotiating deals, and assisting clients throughout the real estate process. It will be your duty to stay informed about market trends, offer training sessions, and ensure that clients are satisfied with your services. To excel in this role, you should possess a background in Real Estate and Real Property management, along with a proficiency in sales and negotiation techniques. Your ability to deliver effective training, coupled with exceptional communication and interpersonal skills, will be key to your success. Being highly organized and detail-oriented is essential, as well as having a Bachelor's degree in Real Estate, Business, or a related field. Prior experience in the Pune real estate market would be advantageous. If you are enthusiastic about real estate, adept at managing property transactions, and enjoy interacting with clients, this full-time, on-site position as a Real Estate Consultant is an exciting opportunity for you.,

As a Service Delivery Specialist at NTT DATA, you will play a crucial role in ensuring continuity in service delivery and acting as a strong advocate for our clients. Your responsibilities will include managing medium to large complex client contracts, ensuring client satisfaction, service delivery, and contract profitability. You will be the primary interface between the client and our organization, overseeing the service governance structure, scheduling and running service management review meetings, and ensuring all necessary processes and documentation are in place. Your role as a Service Delivery Specialist is vital to the success of our Uptime Proactive Support Service (PSS) option. You will be responsible for client-facing activities in service activation, coordinating with the Global Delivery Center (GDC) for successful service activation. Additionally, you will identify trends and areas for improvement in service delivery and communicate this information to regional and global stakeholders. Key responsibilities of the role include managing the services relationship between the client and the organization, performing client-facing service activation activities, and supporting the GDC in service activation completion. You will also be responsible for operations performance, service improvement plans, escalation management, change management, and vendor backout issues. Collaborating with transition teams and technical account managers, you will develop runbooks, update them regularly, and facilitate the resolution of technical issues. To excel in this role, you should have a strong ability to establish relationships with stakeholders and clients, manage service delivery effectively, and possess excellent communication skills. You must be highly analytical, proactive, and able to work well under pressure. Your passion for client service, coupled with your project management proficiency, negotiation skills, and conflict resolution abilities, will be key to your success in this position. Academic qualifications and certifications required for this role include a relevant bachelor's degree in Information Technology or Business Administration, ITIL Certification (Foundation or higher), and Project Management Professional (PMP) certification. Experience in service delivery or related functions within a medium to large ICT organization, as well as a background in managing client relationships and IT service delivery, are essential for this role. This is an on-site working position at NTT DATA, where we value diversity and inclusion. Join us in making a difference for our clients and society as we continue to push the boundaries of what is possible.,