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3 - 7 years
1 - 3 Lacs
Durg, Bhilai
Work from Office
Now Hiring: Experienced Customer Care Manager(Female) We take pride in our customer-first approach and are seeking a dynamic, experienced Customer Care Manager to lead our customer service team. Contact- HR Chhaya Yadav 7909999331
Posted 1 month ago
1 - 4 years
3 - 4 Lacs
Bangalore/Bengaluru
Work from Office
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @6364808230 / 6364822002 / 9606553812 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 month ago
16 - 21 years
20 - 25 Lacs
Pune
Work from Office
Job Title: Sr. Service Delivery Manager Job Description P&L: Manage P&L of the business operations, including the development and execution of the overall business strategy. Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Operations: Drive operational improvements, including optimizing resource allocation within and across teams, improving operational effectiveness, quality, and performance against SLAs, and measuring progress against business goals. Team management: Manage high performance teams, improve organizational efficiencies, build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.). Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportunities. Support business growth by collaborating with Sales & marketing across geographies. Compliance: Ensure compliance with all client regulatory requirements. P&L: Manage P&L of the business operations, including the development and execution of the overall business strategy. Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Operations: Drive operational improvements, including optimizing resource allocation within and across teams, improving operational effectiveness, quality, and performance against SLAs, and measuring progress against business goals. Team management: Manage high performance teams, improve organizational efficiencies, build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.). Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportunities. Support business growth by collaborating with Sales & marketing across geographies. Compliance: Ensure compliance with all client regulatory requirements. Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements: Time Type: Full time
Posted 1 month ago
- 2 years
0 Lacs
Mumbai
Work from Office
Friendly and supportive team environment with potential for career advancement. Role and Responsibility Key Responsibilities: Assist clients in selecting and booking the best flight options based on their preferences, budget, and schedule. Issue airline tickets and ensure accurate entry of customer information in the system. Handle inquiries from clients regarding flight availability, pricing, and booking policies. Coordinate with airlines and third-party vendors to manage reservations and issue tickets. Provide clients with travel documentation, including flight details, itineraries, and confirmation receipts. Book meet-and-greet services such as Pranaam or Enclam. In the absence of these regular service providers, need to research online/contact airports to find authorised service providers. Support clients in making changes to their bookings, including cancellations, rebookings, and refunds. Stay updated on airline policies, fare structures, and ticketing rules. Assist senior travel consultants with preparing detailed travel itineraries. Provide exceptional customer service, ensuring client satisfaction and retention. Requirements: 0 to 6 months of experience in ticketing or travel consultancy (internships or prior travel agency exposure is a plus). Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo is a plus (training will be provided). Basic understanding of travel booking procedures, airline ticketing, and travel regulations. Proficiency in Microsoft Excel, Google sheets, internet surfing and accounting software Excellent communication via WhatsApp, email, calls etc Follow up, multi tasking, time management and organizational skills Willingness to learn and grow in the travel industry.
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Patna
Work from Office
As a Project Executive , you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility: Start to end project execution as per drawings/boq/contractual document within quality & timelines Visit projects and share Daily Progress Report with relevant stakeholders Monitor quality as per Livspace standards and specifications Identify bottlenecks & provide solutions for smoother project execution Coordinate and manage stakeholders 100% adherence to internal Livspace processes Ensure high client satisfaction through efficient communication Job Requirement Diploma/Degree in civil engineering / architecture / interior designing Experience in interior project execution is a plus (preferred) Must have own 2 wheeler for site travel Hardworking,diligent & eager to learn /grow
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Tirupati
Work from Office
As a Project Executive , you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility: Start to end project execution as per drawings/boq/contractual document within quality & timelines Visit projects and share Daily Progress Report with relevant stakeholders Monitor quality as per Livspace standards and specifications Identify bottlenecks & provide solutions for smoother project execution Coordinate and manage stakeholders 100% adherence to internal Livspace processes Ensure high client satisfaction through efficient communication Job Requirement Diploma/Degree in civil engineering / architecture / interior designing Experience in interior project execution is a plus (preferred) Must have own 2 wheeler for site travel Hardworking,diligent & eager to learn /grow
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Rajahmundry
Work from Office
As a Project Executive , you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility: Start to end project execution as per drawings/boq/contractual document within quality & timelines Visit projects and share Daily Progress Report with relevant stakeholders Monitor quality as per Livspace standards and specifications Identify bottlenecks & provide solutions for smoother project execution Coordinate and manage stakeholders 100% adherence to internal Livspace processes Ensure high client satisfaction through efficient communication Job Requirement Diploma/Degree in civil engineering / architecture / interior designing Experience in interior project execution is a plus (preferred) Must have own 2 wheeler for site travel Hardworking,diligent & eager to learn /grow
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Kolkata
Work from Office
As a Project Executive , you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility: Start to end project execution as per drawings/boq/contractual document within quality & timelines Visit projects and share Daily Progress Report with relevant stakeholders Monitor quality as per Livspace standards and specifications Identify bottlenecks & provide solutions for smoother project execution Coordinate and manage stakeholders 100% adherence to internal Livspace processes Ensure high client satisfaction through efficient communication Job Requirement Diploma/Degree in civil engineering / architecture / interior designing Experience in interior project execution is a plus (preferred) Must have own 2 wheeler for site travel Hardworking,diligent & eager to learn /grow
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Mumbai, Bengaluru
Work from Office
Are you an experienced business development professional with a flair for creating compelling presentations and enjoy working with numbers? Are you passionate about making a pitch for our planet? If yes, we invite you to apply for this role. Key Responsibilities: Lead generation: Identify and cultivate leads through multiple channels. Proactively engage prospective clients and respond to business inquiries, highlighting our zero waste offerings for Events, Workshops and Offices. Pitch to clients: Design and deliver tailored, persuasive presentations that clearly communicate the value of our offerings to both new and existing clients. Proposal development & Costing: Understand client requirements to curate relevant offerings and develop customized proposals, including detailed costings and P&L sheets. Ensure timely and accurate delivery of proposals. Client relationship management: Build and maintain strong, long-term relationships with clients. Work closely with internal teams to design and deliver solutions that align with client needs and sustainability goals. Marketing and outreach content: Lead regular outreach efforts via email campaigns, blogs, newsletters and other channels to showcase our latest initiatives, projects and service offerings. Market research and portfolio development: Track industry trends and client needs to identify new growth opportunities. Recommend relevant services or project ideas to expand our portfolio and ensure our offerings are aligned with market demand. Performance tracking and reporting: Monitor key performance indicators across business development, sales, and client satisfaction. Prepare regular reports to assess progress, highlight wins, and identify areas for improvement. Apply for this, if you: Have 3 to 5 years of relevant experience in business development or sales Enjoy building meaningful conversations with clients, and invest time in cultivating strong client relationships Have excellent presentation, verbal and written communication skills. You can synthesise client requirements, connect the dots and pitch relevant offerings. Are perseverant and have a proactive approach to client follow-up and engagement Care about our environment and are looking to create positive climate action This is a full-time role open to candidates based in Mumbai or Bengaluru. We are a remote-first organisation and offer flexible work hours. Skrap is a social enterprise that helps businesses adopt zero waste and sustainable solutions. Our key focus is on minimising waste by reducing, reusing, recycling and composting, so that little or no trash is sent to the landfills.
Posted 1 month ago
2 - 6 years
4 - 5 Lacs
Bengaluru
Work from Office
Introductory Market Language Banking Center Services (BCS) is a critically important organization within Consumer & Community Banking. BCS ensures operational success Job Summary As a Transactions Specialist within the Banking Center Services, you will be responsible for ensuring operational success for the ATM channel, payment applications, branches, and other products and services. You will provide Level 1 support for ATM and Payment Applications, manage ATM/IMCC incidents, and respond to inquiries by telephone or email. This role provides an opportunity to work in a dynamic, fast-paced environment and make a significant impact on our business. Job Responsibilities Manage ATM/IMCC incidents to ensure timely resolution and appropriate comments and escalation. Research ATM performance/health and resolve ATM failures, such as ATM load/reboot. Request or escalate ATM vendor service and cash replenishment. Provide Level 1 application support to other lines of business. Respond to inquiries by telephone or email, taking ownership of issue resolution for internal/external clients. Analyze details and research using multiple systems to resolve problems via telephone/email, including outbound calls for client satisfaction. Approach each contact as an opportunity to educate the caller on process, product, and system information to reduce repeat contacts. Use thorough product/process knowledge to resolve unique or challenging inquiries/problems. Maintain strict adherence to established risk procedures and ongoing risk education. Follow customer authentication procedures and ensure staff procedures align with established risk protocols. Report privacy breaches following established risk procedures and complete assigned risk training on time. Required qualifications, capabilities and skills Candidates should possess technical qualifications or skills. Graduates with B.Tech, MBA, or BCom degrees are eligible. Experience in Level 1 incident management is required. Must have excellent written communication skills. Strong prioritization and time management abilities are essential. Ability to communicate effectively with all levels of leadership. Proficiency in MS Office is necessary. Must be able to work collaboratively within a team. Ability to maintain confidentiality and multitask efficiently. Flexibility to adapt to changes is important. Must have a scorecard rating of "Meets Expectation" and should not be under any corrective action, along with a good attendance record.
Posted 1 month ago
1 - 4 years
3 - 6 Lacs
Gurugram
Hybrid
Position: Customer Service Representative Outbound Sales Department: Marketing Reporting to: Assistant Manager Customer Service Purpose of Position: As a CSR – Outbound Sales, you will be responsible to generate leads and opportunities from prospect and existing customers, understand customer needs and key applications to provide them with right product and solutions. Responsibilities & Accountabilities: Prospect and Lead generation - Contacting customers and generating leads from the data. Lead conversion– Utilize Situational selling skills to convert prospects into buying customers and ensuring conversion of leads from new customers. Achieving quarterly and Yearly Sales Plan - Meeting quarterly defined sales targets. Relationship Building - Follow Ups with the existing customers and maintaining a constant connect to identify new and upcoming opportunities. Understanding Products and Applications - Responsible for sustaining and continuing knowledge of existing and new products and applications. Service - Provide quality service with 40-50 customer contacts/day and 100% response rate to all the calls. Transaction Management - Handle transactions involving customers terms and conditions in accordance with Hilti's legal guidelines and any applicable regulatory standards. Person Specification: • Any Graduate/Postgraduate with 1-3 years of experience of Online and Offline Sales. • Result oriented: Proven track record of meeting and exceeding sales targets. • Ability to multi-task, prioritize and manage time effectively • Strong communication skills with the ability to build rapport with customers. • Native resident of Gurgaon/Delhi. • Familiarity with SAP systems would be an added advantage
Posted 1 month ago
1 - 5 years
4 - 5 Lacs
Noida
Work from Office
About the Role We are looking for a proactive and detail-oriented Relationship Manager to support and strengthen operations across our franchise centres. In this role, you will be responsible for maintaining communication with franchise partners, coordinating internal teams, and providing essential operational support to ensure smooth centre functioning. You will also play a key role in nurturing prospective franchise relationships and supporting business expansion activities. Key Responsibilities Provide operational and logistical support to franchise centres and the field team to ensure seamless daily operations. Conduct cold calling and regular follow-ups with prospective franchise leads to support acquisition efforts. Maintain accurate CRM records and assist in documentation for franchise onboarding and training. Coordinate internal communications across departments, ensuring timely updates and task execution. Support planning, scheduling, and backend logistics for new centre launches and events. Requirements 2- 4 years of experience in operations, customer service, or tele-sales. Prior exposure to EdTech, retail, or franchise operations is a strong advantage. Strong communication skills with the ability to manage multiple tasks efficiently. Proficiency in MS Office, Google Workspace, and CRM tools. A proactive mindset with attention to detail and a problem-solving attitude. What We Offer Industry-leading perks and benefits. A phenomenal work environment with massive ownership and growth opportunities. A young, enthusiastic team across tech, marketing, PR, editorial, social media, and events. A fast-paced culture with quick iterations and deployments. Opportunities to work on cutting-edge technologies and lead teams in the future. Access to a world-class mentorship network. The chance to make a direct and meaningful impact on students making life-changing decisions about their higher education abroad.
Posted 1 month ago
- 5 years
2 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
This role includes pure customer support *Client - Department coordination for claims settlement, correction in Policy papers if required & more 9 hrs rotational shifts between 8 am to 9 pm 6 rotational week offs *Note: This is not a back office role Required Candidate profile HSC/Graduate/Post Graduate - Work on insurance co. Payroll Fresher/Exp in any Voice support can apply Fluent English is a must Call 8169642494 Yogesh email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 1 month ago
- 3 years
1 - 2 Lacs
Guwahati
Work from Office
A Customer Support Executive job description typically includes roles and responsibilities focused on providing excellent customer service, resolving issues, and ensuring customer satisfaction . They handle inquiries, troubleshoot problems, process returns, and maintain positive customer relationships. This role also involves understanding company products/services, preparing policies, and potentially managing a team of support representatives. Here's a more detailed breakdown: Key Responsibilities: Handling Customer Inquiries: Addressing customer questions and concerns promptly and accurately, using various communication channels like phone, email, or chat. Issue Resolution: Troubleshooting technical issues, resolving complaints, and finding solutions to customer problems. Customer Satisfaction: Ensuring customers have a positive experience by providing helpful information, timely assistance, and efficient resolutions. Building Relationships: Establishing and maintaining positive relationships with customers to foster loyalty and repeat business. Product/Service Knowledge: Understanding company products and services to answer customer questions and provide accurate information. Data Analysis: Tracking customer interactions and analyzing data to identify trends and areas for improvement. Team Management (in some cases): Supervise a team of customer support representatives, provide training, and monitor performance.
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Mohali
Work from Office
Job Title: Regional Business Manager Location: Mohali, Punjab Salary: Up to 6 LPA Industry: FMCG Experience: Prior experience as RSM/ASM in FMCG is mandatory Job Summary : We are seeking a highly driven and experienced Regional Business Manager to lead and manage sales operations across multiple states. The ideal candidate will have a proven track record in regional FMCG sales and team leadership. You will play a key role in geographical expansion, client satisfaction, and sales strategy execution, while closely working with the senior business head. Key Responsibilities: * Take regular reporting from RSMs and ASMs across different states * Monitor and drive geographical expansion and city-wise development * Ensure high client satisfaction through structured communication and support * Conduct and lead weekly/monthly sales meetings at the Mohali office * Prepare and present business performance reports to the Senior Business Head * Develop sales through multiple channels including retail, distribution, and modern trade * Support and manage the performance of the regional sales team * Align regional strategies with overall company goals and revenue targets Requirements: * Minimum 5-8 years of experience in FMCG sales, preferably as RSM or ASM * Strong leadership and communication skills * Proficient in data-driven decision making and reporting * Willingness to travel across regions when required * Based in or willing to relocate to Mohali Benefits: * Competitive salary package up to 6 LPA * Opportunity to work with a fast-growing company in a strategic leadership role * Performance-based incentives and career growth opportunities To Apply: Send your resume and cover letter to hr@treevedafoods.in with the subject Application - Regional Business Manager. ,
Posted 1 month ago
2 - 4 years
3 - 7 Lacs
Kolkata
Work from Office
Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com . Job Description Position - Key Account Manager Designation - Assistant Manager / Deputy Manager Function - Sales Reporting to - Business Head Experience - 2-4 Yrs Location - Kolkata No. of Positions - 1no Qualification - Bachelor of Engineering (Technical background with MBA would be an added advantage) NowPurchase is seeking an experienced and dynamic sales individual to manage and expand our key client relationships while driving business growth. The ideal candidate will possess exceptional communication, interpersonal, and team management skills, with a strong P&L mindset and the ability to consistently meet and exceed targets. Build and maintain strong relationships with key clients. Identify and pursue new business opportunities to drive revenue. Track sales, revenue, receivables, and conversion rates. Lead and manage a team to achieve monthly targets. Optimize profitability with a P&L-focused approach. Maintain accurate records and generate reports for informed decision-making. Implement and ensure adherence to the sales process. Desired Attributes: Strong communication and interpersonal skills to foster trust and collaboration with clients and teams. Exceptional team management and leadership abilities. Customer-facing experience with a proven track record of client satisfaction and revenue growth. Analytical mindset to track and report on key metrics (sales, revenue, receivables, conversion rates). Strong organizational skills and the ability to manage multiple accounts simultaneously. A results-driven approach with a deep understanding of business profitability and cost management (P&L mindset). Compensation & Benefits Compensation: As per industry standards & pedigree of the candidate Group Medical Insurance: This is over and above compensation. 3 lakhs floater for the family including parents, spouse, children. Top Up option is also available upon personal request. Generous leave structure including maternity & paternity leaves Snacks on the house Hiring Process Screening of applicants & telephonic discussion with HR. F2F/Video discussion with Hiring Managers Mettl Assessment Final round interview with Director. Email communication on final feedback.
Posted 1 month ago
- 5 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Support Gurugram Location Requirment : Grad Fresher , UG with min 6 months exp. Salary Grad fresher : 27k Inhand Exp Upto 32k In hand Lucrative incentives + Attendence bonus Both side cabs | Free Meals Contact Abhay 8448748429 Required Candidate profile Excellent commincation skills mandate Freshers are welcome Comfortable with US Shifts Any Location within Delhi NCR Immediate Joiner required
Posted 1 month ago
1 - 5 years
2 - 5 Lacs
Pune, Chennai
Work from Office
Role & responsibilities Co-coordinating with the clients building and maintaining client relationship and providing efficient and quality service delivery Pre-screening the background verification forms to ensure complete details and supporting doc's are provided by the employees and to co-ordinate with the client SPOC regards to insufficient details. Scrutinize the docs and details provided by the employee for fake companies, fake universities, forged or fake docs and immediately intimate the client if found any. Processing the background verification forms as per the client's requirement for different checks like address, education, prior employments, reference, criminal record, India and global data base check. Work with the cliental protocol and help the client to close case. Responsible for raising invoices, billing and Collections for the delivered reports/project wise on monthly basis for collection of payment with the proposed timeframe. MIS reporting to the clients and the Management on regular basis aiding decision making and also handling escalations calls. Desired Candidate profile: Excellent interpersonal and communication skills along with client relations management. Ability to communicate diplomatically and acquire required information. Meeting/exceeding client service level to ensure quality and standards for the branch. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
2 - 7 years
3 - 6 Lacs
Chennai
Work from Office
Customer Care - Agri Inputs @ Chennai handling enquiries of farmers fluent in kannada, hindi, english maintain data, data mining, data analysis bsc agri pref. / any grad can be considered 15-20% hike on current CTC Interested? CALL 9373107892
Posted 1 month ago
3 - 7 years
4 - 8 Lacs
Faridabad
Work from Office
Key Responsibility Areas of job: CRM CRM role in residential societies facility management, with a focus on customer complaint resolutions, escalations management, regular customer engagement, meetings with key stakeholders and RWAs, feedback mechanisms, and implementation: 1. Customer Complaint Resolution : Ensure prompt and effective resolution of all facility-related complaints raised by residents, maintaining high satisfaction levels. 2. Escalations Management : Handle escalated issues with urgency and professionalism, ensuring they are resolved satisfactorily and in a timely manner. 3. Regular Customer Engagement : Conduct regular interactions with residents through surveys, meetings, and feedback sessions to understand their needs and concerns regarding facility management. 4. Meeting with Key Stakeholders and RWAs : in coordination of facility operations team, Organize and participate in meetings with Resident Welfare Associations (RWAs), key stakeholders, and committees to discuss facility management issues and improvement opportunities. 5. Feedback Implementation : Actively analyse feedback received from residents and stakeholders to identify trends and areas for improvement and implement appropriate actions. 6. Service Quality Assurance : continuous connect with facility team to monitor and basis the client feedback maintain high standards of service delivery across all facilities, ensuring adherence to agreed service levels and standards. 7. Conflict Resolution : Facilitate and mediate in conflicts related to facility management between residents, ensuring fair and prompt resolutions. 8. Communication Management : Manage effective communication channels to keep residents informed about maintenance schedules, service disruptions, and improvements in facility management. 9. Reporting and Documentation : Prepare and maintain comprehensive reports on complaint resolution metrics, feedback analysis, service performance, and improvement initiatives for management review. 10. Experience with Salesforce is a plus. . These KRAs are designed to ensure effective management of residential facilities, promote resident satisfaction, and drive continuous improvement in facility management practices through proactive engagement and responsive service delivery.
Posted 1 month ago
3 - 8 years
11 - 15 Lacs
Gurugram
Work from Office
Job Description About us : Metadome.ai is a global leader in revolutionizing immersive digital experiences with XR, AI, and GenAI for top brands. We are a group of experts, leaders, and innovators eager to deliver next-gen interactive solutions across web, app, and in-store, helping industries like automotive and fashion engage customers and drive conversions. Our culture is built on curiosity, creativity, and a shared commitment to delivering exceptional results and creating real business outcomes. With office presence in Gurgaon and Bangalore, we proudly partner with Fortune 500 brands such as Stellantis, Lexus, Mahindra, Tata, HUL, and more. Role Description : As an Account Manager, you will be responsible for establishing and nurturing strong relationships with key clients in the UAE market. You will understand their business needs, drive revenue growth, and ensure a seamless client experience by collaborating with internal teams. Responsibilities Key Responsibilities : 1. Develop and maintain relationships with key UAE-based clients, ensuring customer satisfaction and retention. 2. Identify upselling and cross-selling opportunities, presenting customized solutions that add value to clients businesses. 3.Negotiate contracts and agreements, ensuring compliance with company policies. Collaborate with sales, marketing, product, and customer success teams to address client needs. 4. Provide regular account status updates, including sales forecasts, pipeline management, and client feedback. 5. Stay informed about market trends, competitor offerings, and customer needs to provide valuable business insights. 6.Participate in industry conferences, account review meetings, and training programs to enhance sales effectiveness. 7.Ensure timely resolution of client issues and escalations, delivering high-quality customer service. Requirements Requirements : 1. 3+ years of experience in account management or client success, preferably in the Middle East market. 2.Strong experience in managing multiple accounts and onboarding new clients. 3.Proven ability to develop strategic roadmaps for efficient project delivery. 4.Strong understanding of financial strategies and revenue growth tactics. 5. Bachelor s/Master s degree in Sales, Marketing, or a related field. 6.Excellent communication, multitasking, and time-management skills. 7. Experience in handling clients from industries such as Automotive, Real Estate, Retail, or Fashion is a plus What we offer Over and Above Benefits: 1.Medical insurance (Self + Spouse + Parents + Kids) 2. Accidental insurance (Self) 3.Employers PF Contribution 4.Gratuity: As per the Gratuity Act Read from our satisfied Clients See how Metadome.ai helped transform these businesses. MG Motors Kapil Bajaj Head of Digital Transformation Metadome.ai has helped us create an efficient car dealership model that is light on inventory and costs with their immersive product visualization technology, and we are scaling it across all shopping malls in India. Hippo Homes Arvind Mediratta MD CEO We are elated to associate with Metadome.ai to provide our customers an immersive and unprecedented digital experience, addressing their visualization challenges head-on. We have had an overwhelming response from our customers who are thrilled to visualize how their dream home, kitchen, bath, and living room will finally look like. This transformative technology is a game-changer for us as well as our customers, and will enhance customer experience for their home improvement projects Hero Motocorp Sabyasachi Ghosh Product Manager- Digital Solutions Our 4-year partnership with Metadome has been transformative. Metadomes expertise in AR, VR, and 3D configurators, enables our creativity and ensures stunning, engaging experiences. Metadomes solutions drive real business outcomes and keep us ahead in the industry. Theyre not just partners; theyre dedicated allies, always putting excellence and client satisfaction first. MG Motors Kapil Bajaj Head of Digital Transformation Metadome.ai has helped us create an efficient car dealership model that is light on inventory and costs with their immersive product visualization technology, and we are scaling it across all shopping malls in India. Hippo Homes Arvind Mediratta MD CEO We are elated to associate with Metadome.ai to provide our customers an immersive and unprecedented digital experience, addressing their visualization challenges head-on. We have had an overwhelming response from our customers who are thrilled to visualize how their dream home, kitchen, bath, and living room will finally look like. This transformative technology is a game-changer for us as well as our customers, and will enhance customer experience for their home improvement projects Hero Motocorp Sabyasachi Ghosh Product Manager- Digital Solutions Our 4-year partnership with Metadome has been transformative. Metadomes expertise in AR, VR, and 3D configurators, enables our creativity and ensures stunning, engaging experiences. Metadomes solutions drive real business outcomes and keep us ahead in the industry. Theyre not just partners; theyre dedicated allies, always putting excellence and client satisfaction first. Metadome is an award-winning global AR, VR, and 3D technology company that enables brands with end-to-end creation deployment of immersive customer experiences across web, app, in-store in the automotive, home decor, and fashion accessories industries. Capabilities Products
Posted 1 month ago
3 - 8 years
1 - 2 Lacs
Gurugram
Work from Office
The Sales Executive Job Overview: The Sales Executive is responsible for driving membership sales, converting leads, and delivering exceptional customer service to ensure client satisfaction and retention. This role plays a vital part in supporting the overall growth and success of the gym. Key Responsibilities: Actively engage with walk-ins, inquiries, and leads to convert them into memberships. Follow up with prospects through calls, messages, and appointments to close sales. Conduct compelling sales presentations and gym tours for potential members. Build strong relationships with members to encourage referrals and renewals. Maintain accurate records of leads, conversions, and follow-ups in CRM systems. Collaborate with the sales team to achieve daily, weekly, and monthly targets. Assist in promotional campaigns, events, and outreach activities to boost visibility. Address customer queries and concerns with professionalism and promptness.
Posted 1 month ago
1 - 3 years
20 - 25 Lacs
Bengaluru
Work from Office
We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers. Key job responsibilities Key job responsibilities Own the end to end planning and execution of aligned advertising strategy and become the face of Amazon Ads for the advertisers. Build solid relationships with advertisers and agency stakeholders, displaying a dedication to delivering first-class service and advertising solutions. Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs. Keep regular track of defect metrics (like high ACoS/high CPCs) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns. Track the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals. Conduct to quarterly performance reviews with advertisers along with the program manager and business development manager. Drive operational excellence to ensure SLA adherence and client satisfaction Proven experience (1-3 years) in ad operations, online marketing or programmatic advertising 2+ years working in an external client facing environment Bachelors degree; emphasis in Marketing, Economics or Business preferred Strong Excel and PowerPoint skills Creative and strategic vision to build value proposition for clients and property Strong analytical skills as well as experience in applying those skills in the advertising domain Ability to work cross-functionally and with a wide range of employees Ability to analyze internal and external campaign metrics to assess performance drivers, identify insights Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Media planning & story-telling capabilities MBA or other related masters degree Professional experience in online advertising - client facing roles (account or campaign management) Experience in e-commerce, advertising or any other digital marketing field
Posted 1 month ago
6 - 14 years
25 - 30 Lacs
Gurugram
Work from Office
Job Title: Tax Manager Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram. Job Description In this position, your role is essential in upholding compliance with tax regulations and optimizing tax processes for employees on international assignments. This position is key in handling the tax consequences of global mobility and facilitating a smooth transition for employees across different countries. Your main objective is to reduce tax-related risks and costs, while ensuring that both the organization and its employees adhere to relevant tax laws. Responsibilities will include but are not limited to: Accurately prepare, review, and file tax returns and related deliverables for globally mobile employees within designated deadlines. Offer specialized advice and strategic recommendations to internal teams regarding tax planning, withholding responsibilities, and social security contributions . Work in tandem with finance and HR departments to ensure precise calculation and reporting of payroll taxes and social security contributions . Offer specialized tax advice on assignment structures, leveraging tax treaties, and identifying tax-efficient benefits. Educate and counsel employees on their tax responsibilities and the potential implications of international assignments. Provide guidance on tax equalization and protection policies to employees, ensuring clear understanding and compliance. Analyze employee compensation and payroll data to accurately calculate tax liabilities and identify potential benefits. Prepare supporting applications and documentation to optimize employees tax positions, including comprehensive data analysis and communication with assignees. Diligently maintain detailed tax records and documentation for accuracy and audit-readiness. Stay informed on the latest developments in international tax laws and regulations. Compile and present tax reports to management, auditors, and tax authorities, highlighting key findings and recommendations. Gain a broad understanding of other service lines within the business to identify cross-functional issues and collaborate with Tax SMEs for integrated solutions. Conduct in-depth research on country-specific tax issues, particularly in areas where the organization operates. Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support. Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction . Responsible for the financial management of the engagement (this includes billings, collection, metrics & KPIs tracking) Collaborate with clients to implement Global Mobility Tax strategies minimizing liabilities for both the company and the employee . Recognize and actively seek out fresh business prospects within the existing client base, gained through a deep understanding of their changing requirements. Work to expand the client portfolio and nurture existing client relationships to drive revenue growth . Analyse market trends and competitive landscape to identify potential growth areas and opportunities . Qualifications Minimum Degree Required: Chartered Accountant degree/MBA. Required Fields of Study: Accounting, Taxation & Related field Minimum Years of Experience: 5-10 years of post qualification experience in India Individual Taxation Certification(s) Required: Nil Additional Information Location: Gurgaon(In-Office) We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.
Posted 1 month ago
15 - 18 years
10 - 11 Lacs
Bengaluru
Work from Office
Broad interface Interactions with Business Process Owners via face to face meeting/ voice over and video conferences. Conducting As-Is Study & To-Be Analysis. Preparation of Business Blue Print for PM Mapping the Technical Structure of the company from SAP PM angle Responsible for the system requirement study, solution design, system configuration, , system testing, user training, data conversion, documentation, system integration. Configuration and customizing Maintenance plant as per the best practice of sap pm and for utter clients satisfaction. Configuration entire logistic master data viz. PM Materials, Assembly, Serial Number, BOM, Maintenance Task List, Measuring Point, Counters, PM Work Centers, and Maintenance Plans. Configuration of Breakdown Process, Corrective Maintenance Process, Performance Based Preventive Maintenance Process, Time Based Preventive Maintenance Process, Refurbishment Process , External Service Management Process, Calibration Process. Business Process Integration with PP, MM, CO & QM Module. It will be an added advantage , if already worked on S4HANA implementation projects. Experience on SAP best practices recommended SAP PM Fiori apps.
Posted 1 month ago
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