1391 Client Satisfaction Jobs - Page 16

APTOS / APTOSOne Sr Support Engineer Job Title: APTOS / APTOSOne Senior Support Engineer (8 10 years Experience) Location: Bangalore Employment Type: [Full Time] Role Overview: The APTOS / APTOSOne Senior Support Engineer will be responsible for providing advanced technical support and ensuring the smooth functioning of APTOSOne solutions across client environments This role involves troubleshooting, system optimization, and delivering timely resolutions to technical issues, while maintaining high levels of client satisfaction Key Responsibilities: Serve as the primary technical point of contact for escalated support cases related to APTOS / APTOSOne solutions Diagnose and resolve complex issues in system configurations, integrations, and performance Collaborate with cross functional teams, including technical consultants and developers, to resolve critical issues efficiently Monitor system performance, identify bottlenecks, and propose optimization strategies Document troubleshooting steps, resolutions, and technical recommendations for knowledge sharing and future reference Provide proactive technical guidance to clients to prevent recurring issues and ensure system stability Stay updated on new features and updates in APTOSOne, sharing insights and recommendations with clients and team members Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field Proven experience in supporting enterprise software solutions, preferably APTOS or similar retail systems Strong problem solving skills and expertise in system troubleshooting and debugging Proficiency in database management, API integrations, and middleware technologies Excellent communication skills to interact effectively with clients and internal stakeholders Preferred Skills: Experience with APTOSOne solutions or equivalent retail software Familiarity with retail industry processes and operational requirements Knowledge of cloud based platforms and enterprise level system architectures Ability to manage multiple priorities and deliver support under tight timelines

EWM ABAP/Technical Consultant Must have worked on various development object around EWM module. Working experience on RF set up/developments and building custom solutions Working knowledge of various BADIs in Inbound/Outbound areas of EWM Hands on practice in EWM PPF tool and able to create custom PPF implementations across EWM Working knowledge of EWM Queue processing and trouble shooting Working knowledge of EWM standard classes/FMs ABAP OO is a must Experience: 10 + yrs into EWM Technical (Minimum) Requirements Qualifications University Degree preferred Strong Communication Skills with excellent Writing and Documentation skills Must be able to adhere to Project Timelines Excellent Team Player Must have experience in using Project Reporting and MS Office Tools Must have valid work experience in Retail Implementation/ Enhancement/ up-gradation/Support Project. SAP Certification/s will be highly preferred

We are seeking an experienced and results-driven Manager to oversee the daily operations of our branch, drive business performance, and lead a dynamic team toward achieving organizational goals The ideal candidate should have a strong background in sales, marketing, and operations management, with the ability to build lasting relationships with clients and inspire team success As a key leader, you will be responsible for developing effective sales and revenue strategies, managing budgets, executing marketing campaigns, and ensuring high levels of customer satisfaction ","responsibilities":"[Oversee and manage daily branch operations, ensuring efficiency and compliance with company standards ,Develop and implement effective sales strategies to meet and exceed business targets ,Manage the marketing budget and plan campaigns that align with business objectives ,Build and maintain strong relationships with clients and partners ,Drive customer relationship management efforts to enhance client satisfaction and retention ,Create and execute revenue growth strategies and targeted marketing initiatives ,Monitor and evaluate marketing campaign performance ,Prepare and present detailed reports on branch performance, quarterly and annual sales forecasts, and market trends ,Ensure smooth coordination between departments and support a culture of collaboration and accountability]" , "skills_required":"Leadership , Operations Management, Customer Service, Communication, Sales" , "benefits":"TA / DA , Performance Bonus","

This is a full-time remote role for a Fitness Consultant . The Fitness Consultant will be responsible for assisting clients in developing and implementing personalized fitness plans, providing guidance and motivation, and offering excellent customer service. The role will involve remote communication with clients, designing and conducting fitness training sessions, and ensuring clients needs are met. Key Responsibilities Conduct one-on-one tele coaching sessions with clients to assess their fitness goals, preferences, and limitations. Develop customized workout plans tailored to each clients needs, incorporating their fitness level, preferences, and any medical considerations. Provide ongoing support and guidance to clients, demonstrating empathy, motivation, and accountability throughout their fitness journey. Monitor client progress and make necessary adjustments to their workout plans to ensure continued success. Maintain a high level of client satisfaction and engagement, as measured by the Net Promoter Score (NPS) and client feedback. Proactively engage with clients to encourage renewals and referrals, driving revenue growth for the company. Organize and conduct webinars and seminars on fitness-related topics to educate and engage clients and prospects. Multitask effectively to manage client sessions, administrative tasks, and webinar/seminar preparation simultaneously. Qualifications A bachelors degree in exercise science, kinesiology, or physical therapy (BPT or MPT) is preferred. A certified personal trainer or fitness coach accreditation is required. Proven experience in one-on-one client handling and coaching, preferably in an online fitness setting. Excellent communication and interpersonal skills, with the ability to build rapport and motivate clients effectively. Strong organizational skills and attention to detail are needed to track client progress and manage workload efficiently. Passion for health and fitness, with a genuine desire to help others achieve their wellness goals. Ability to work independently and adapt to changing priorities in a fast-paced environment. Proficiency in virtual communication tools and platforms for remote coaching sessions. Access to a very good high-speed Internet Wi-Fi connection to ensure smooth virtual interactions.

Job Title: Telemarketing Executive (TME) Location : Swargate, Pune Employment Type : Full-Time Company Overview: Justdial is a leading Indian internet technology company offering local search services across phone, web, and mobile platforms. Founded in 1996 and headquartered in Mumbai, Justdial connects users with service providers across India. Role Summary : As a Telemarketing Executive, you will be responsible for outbound calling, lead generation, and onboarding new clients. This is an office-based role ideal for go-getters with strong communication and sales skills. Key Responsibilities: Conduct cold calls to potential clients Generate leads and onboard new customers Promote and sell services effectively Maintain client relationships and ensure customer satisfaction Required Skills: Strong communication and convincing skills Basic computer proficiency Knowledge of sales and promotional techniques Fluency in English and regional languages Outbound calling experience (preferred) Energetic and target-driven attitude Eligibility Criteria: Education: Any Graduate / Postgraduate Experience: Freshers or undergraduates with up to 1 year of experience Age: 18 to 34 years Gender: Open to both male and female candidates Compensation : • Fresher: o Months 13: 18,631 CTC (~14,500 in hand) o From Month 4: 23,290 CTC (~18,800 in hand) o Retention Bonus: 13,000 in Month 5 Experienced: o 23,290 CTC (~18,800 in hand, subject to document verification) Incentives: Performance-based Benefits : Gratuity Medical & Accidental Insurance Incentives based on sales and content enrichment Interview Process: 1. Registration 2. QR Assessment 3. Personal Interview It's easy! Just call or send your Resume via WhatsApp to our HR contact below: HR Name: Dhanshree call/WhatsApp:- 9765799435

Role & responsibilities Identify and segment the local market to find potential customers Approach customers directly to pitch suitable loan solutions Generate leads and convert them into business through structured discussions Build strong relationships with DSAs, Connectors, and Brokers to expand reach Assist customers with documentation and loan processing Collaborate with credit and operations teams to ensure fast turnaround time (TAT) Maintain accurate daily records of field visits, leads, and conversions Participate actively in sales contests, trainings, and team-building initiatives Ensure a customer-centric approach at every step of the sales cycle Work towards sales targets while maintaining compliance and service quality Preferred candidate profile This is an entry-level sales role designed for fresh graduates who are eager to build a strong career in the financial services industry. The role involves identifying and acquiring new customers for Home Loans and Secured Loan products, expanding the partner network, and supporting branch-level business growth. You will work closely with experienced sales managers and be trained to independently drive business in your assigned geography.

Role & responsibilities Monitor Sales performance Go for regular Field Visits and expand customer awareness in new organizations Liaise with client for his requirement, analyze his requirement and develop order strategy Review, discuss, correct and put up competitive technical and commercial quotations Ensuring healthy relationship with Services, DRDO labs, Test labs, Space organization, PSUs and other Government bodies. Define performance expectations for sales Team, review and correct Continuously assess their developmental needs and Develop high performing team Recommending policy initiatives, new product/partnership arrangements & innovative approaches keeping in mind the market opportunities, practices & competition to strengthen company leadership position. Convene a cross-functional team meeting Continuous follow up actions to realize order in time Ensure payments from customers are collected in time Listen to customer complaints. Continually improve processes to improve customer satisfaction (Internal/External) Review and analyze survey questionnaire prepared to gauge customer satisfaction and present the findings Rank and branch from Navy and Airforce Services Ex- Major/Ex- Lt Col from Signals/ Ex- EME/Ex- Air defence Artillery corps Ex- Lt Cdr/ Ex- Cdr from Electrical branch Ex- Sqn Ldr/Ex- Wg Cdr from AE(L) branch Mandatory Experience in Services (Should have worked in the following units over the service experience) Operating Units/Squadrons; 1st and 2nd line experience Base workshops/Base Repair depots/Dockyards; 3rd and 4th line experience Army/Naval/Air Headquarters in Delhi; staff experience Competencies expected: Technical knowledge of systems used in their respective Services Excellent presentation skills Understand todays technology of systems Inclination towards continuous improvement Excellent motivation skills Knowledge in Planning, Costing

Interested candidate can share their CV at Hr82@miracleshealth.com , resumes@miracleshealth.com or call at 9911652651,7678254255

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Provide exceptional customer service * Handle complaints professionally * Collaborate with sales team on solutions

Responsibilities: * Manage customer relationships from initial contact through to resolution * Ensure client satisfaction through effective communication and issue resolution * Oversee CRM strategy and implementation Provident fund

Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and expand the client base. Provide excellent customer service and ensure high levels of client satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the community. Job Requirements Proven experience as a Relationship Manager or similar role in the BFSI industry. Strong understanding of financial products and services, including savings accounts, loans, and investments. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with small finance banks or similar institutions is an advantage.

We are seeking a dynamic Sales & Marketing Manager to lead our sales efforts and marketing initiatives, with a special focus on institutional clients such as builders, architects, and contractors. This role is responsible for driving sales growth, executing strategic marketing plans, managing the sales team, and building strong client relationships. Key Responsibilities: Develop and implement effective sales and marketing strategies to achieve business goals. Drive institutional sales by targeting construction companies, architects, and contractors. Manage and mentor the sales team , ensuring high performance and motivation. Oversee marketing campaigns , promotions, and digital visibility to enhance brand presence. Identify new business opportunities through market research , lead generation, and networking. Build and maintain strong relationships with key clients , focusing on long-term partnerships. Ensure client satisfaction through regular follow-ups and effective problem-solving. Monitor and analyze sales data , prepare reports, and track team performance. Plan and attend trade fairs, industry events, and architect meets to boost visibility. Create and update marketing materials and sales presentations. Coordinate with internal teams to ensure alignment in branding, promotions, and client handling. Encourage upselling and cross-selling among team members

Hiring: Sales & Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 1 year experience in Sales or Customer Service Fluency in English and Hindi is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 26,000 per month Incentives: Up to 40,000 per month (performance-based) Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT Kanak- 9251688429

Business Development Manager (Experienced) Vadodara Experience: Minimum 3?5 years in Business Development (preferably in solar/steel/renewable sector) Key Responsibilities: Drive sales growth and achieve business targets Develop and manage client relationships across India & international markets Identify new opportunities and build strong industry connections Prepare & deliver effective proposals and presentations Collaborate with internal teams to ensure client satisfaction Requirements: Graduate/Postgraduate in Business, Marketing, or Engineering Proven track record in B2B business development Excellent communication, negotiation, and leadership skills Ability to travel and represent the company professionally

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. .

Key Responsibility Handling queries on phone, closing sales & nurturing customer relationships. Job Description – Able to do target number of phone calls every day with enthusiasm Sales closing over the phone for our events and online courses Building excellent customer relationship Skills & Education Requirements – Graduation Excellent English & Hindi communication Min 2 years of relevant work experience Enthusiastic and passionate about sales with a drive to exceed targets. A team player who thrives in a collaborative environment. Highly organized with strong time management skills Familiar with social media platforms and online meeting platforms like zoom Special Benefits in this job - Best in the industry salary and bonus Young, dynamic and fastest growing organization in its industry. Friendly and supportive work environment Opportunity to motivate and inspire international audience in 150+ Countries Flexibility to experiment with new ideas and concepts Amazing everyday opportunities for your personal growth and development

Role & responsibilities Build and maintain strong relationships with clients and prospects. Understand customer needs and provide tailored solutions. Act as the main point of contact for client inquiries and feedback. Collaborate with sales and marketing teams to drive business growth. Maintain accurate customer data using CRM tools. Monitor client satisfaction and implement retention strategies.

Job Title: Customer Service (Sephora) Experience: Graduate with up to 6 months experience Location: Airoli,Navi Mumbai Shift: Day Rotational Shift (1 rotational week off) Salary: CTC: Up to 32,000 In-hand: 27,000 Key Responsibilities Respond to customer queries via phone, email, and chat promptly and professionally. Assist with orders, returns, refunds, and product information. Record and update customer interaction details accurately. Collaborate with internal teams to solve customer issues efficiently. Follow company guidelines and maintain high-quality service standards. Candidate Profile Graduate with max 6 months experience in customer service or related fields. Versant score 6+ (good English communication skills). Strong interpersonal skills, patient, and solution-oriented. Comfortable with day rotational shifts and rotational week off. Basic computer skills and MS Office familiarity. Benefits & Growth Competitive salary package. Work with a global beauty brand. Training and growth opportunities. Employee discounts and supportive work culture. How to Apply:- To schedule your interview Call or send your CV through WhatsApp HR Shubham:-8551021894

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. We're a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it! The Team Leader in Compensation Support Services is involved in an array of compensation related processes for Sirva clients. The scope of this position includes the primary responsibility of supervision of the operational activities. There is also the allied responsibility of executing the management's strategic planning for processes and resources/people management. Some day-to-day duties include: - Providing assistance to the Manager; coordinating activities of different processes in our portfolio - Nurturing the human capital with empathetic leadership - Contributing to operational effectiveness and process improvements - Ensuring creation and maintenance of the standard operational procedures for the team - Managing team operations to ensure timely completion of all deliverables as per our service level agreement on turnaround time (TAT) and accuracy/quality, with the clients - Tracking and deriving metrics of processes to enable management decisions driven by data - Actively supporting the manager to coordinate new client/process implementation/transition - Fostering strong stakeholder relationships - Contributing to the development and implementation of strategies to ensure client satisfaction - Other duties as assigned As our preferred candidate, you will already demonstrate the leadership qualities aligned to the Sirva values & vision. You will possess expert knowledge in the department function and be an advisor to the team for training & development. You will be a motivator and have exemplary influencing skills to support your team & their performance. From a customer service level, you will be able to handle escalations and enquiries from our clients and work towards an appropriate outcome within the SLA scope. You will proactively use data and survey scores to ensure that your team performance is maintained or improved upon based on your observations and data analysis. SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. We're a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com. SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. If you need a reasonable accommodation because of a disability or any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.,

As a Vice President at our company located in DLF Square, Gurgaon, your role will involve working closely with the Lead Salesperson to achieve set sales and revenue targets. You will be responsible for acquiring in-depth client and product knowledge, understanding the market dynamics, and nurturing client relationships to drive sales opportunities. It will be crucial for you to comprehend client needs, product details, and align them with the capabilities of the Bank to ensure client satisfaction. Additionally, you will need to stay updated on legal, regulatory, and Bank policy requirements and adhere to them while fostering both existing and new client relationships. Collaborating with various internal teams such as origination, trading, research, client services, and operations will be essential to ensure seamless end-to-end client and product delivery. In return for your contributions, we offer a comprehensive benefits package that includes: - Competitive leave policy - Gender-neutral parental leaves - Childcare assistance benefit with 100% reimbursement - Sponsorship for industry-relevant certifications and educational programs - Employee Assistance Program for you and your family members - Comprehensive Hospitalization Insurance for you and your dependents - Accident and Term life Insurance - Complimentary Health screening for individuals above 35 years of age Your primary responsibilities will include: - Identifying new client opportunities in cash management across various business segments - Expanding relationships with existing clients and managing client relationships at senior levels - Aligning sales strategies with the Bank's growth objectives and enhancing revenue drivers - Introducing and commercializing innovative products to clients - Providing strategic advisory services to clients based on a deep understanding of their business and industry - Collaborating on RFPs and complex deals with stakeholders across the Corporate Bank To excel in this role, you should possess: - 7-12 years of experience in corporate sales with a strong sales background - Prior experience in cash management sales is preferred, along with exposure to products like Trade Finance & FX - An MBA from a reputed B-School or a similar post-graduate qualification from a top institution is desirable - Self-driven, proactive, and enthusiastic individual with a high level of initiative and curiosity We are committed to supporting your professional growth by providing: - Training and development opportunities to enhance your skills - Guidance and mentorship from experienced professionals in your team - A culture that fosters continuous learning and career progression - A variety of flexible benefits to cater to your individual needs,

As a member of the MTAP team, you will be part of a passionate group dedicated to creating innovative solutions that positively impact people's lives. Our team consists of talented and driven individuals committed to delivering exceptional products and services to our customers. At MTAP, we prioritize diversity and inclusion, providing a workplace where everyone can thrive. We offer competitive salaries, excellent benefits, and ample opportunities for professional growth and development. Our dedication to work-life balance encourages team members to prioritize personal time with their families. If you are interested in joining our team, we invite you to submit your resume for consideration. Please contact us at +91-80-46808888 or via email at recruitment@mtap.in. Responsibilities: - Implement and support the Safetrax tool for large corporates and fleet partners. - Act as the main point of contact for client queries and ensure client satisfaction. - Serve as a liaison between clients, sales teams, and other functional groups. - Manage Account Management activities and provide support to clients. - Develop long-term and short-term growth strategies for assigned accounts. - Collaborate in internal planning to schedule projects and allocate resources effectively. - Demonstrate a consulting mindset by offering solutions and enhancing client service through automation. - Communicate Safetrax's value proposition to potential and existing customers and negotiate deals. - Understand client needs and address them within defined timelines. Requirements: - Bachelor's degree with prior experience in Account/Service Management. - Background in Information Technology. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office tools such as Excel and PowerPoint. - Strong ability to learn new technologies and processes for customer-facing environments. - Familiarity with technical risks and supportability considerations. - Effective decision-making and problem-solving skills. - Innovative thinking to drive new best practices. - Relationship management skills to nurture client accounts. Location: Bengaluru Experience: 3-4 years Number of Positions: 2 To apply, please share your resume at careers@mtap.in.,

As a member of our team at Sky Limit, you will be part of a dynamic digital marketing agency that aims to promote our clients" businesses through innovative and cutting-edge digital solutions. We are dedicated to providing top-notch services to our clients, ensuring their satisfaction and success in the competitive digital landscape. Your role as a Business Development Executive will involve taking on challenges to secure new business opportunities. To excel in this position, you should have a minimum of 1 year of experience in online bidding on platforms such as Upwork and Freelancer. It is crucial to have a clear understanding of the website, web app, and mobile app development processes to effectively communicate with clients and propose tailored solutions. As a key member of our team, you will be responsible for writing compelling proposals, handling RFP responses, and finalizing deals on behalf of the company. Strong English communication skills, both written and verbal, are essential for effectively engaging with clients and presenting your ideas. Additionally, you will be expected to generate new business leads from international markets through various channels, including cold calling and direct marketing. Your responsibilities will include interacting with international clients, identifying new leads, and addressing technical queries to make informed decisions. Building and maintaining relationships with clients, as well as consistently meeting and exceeding service quality standards, will be integral to your success in this role. An understanding of digital marketing and experience in the field will be advantageous. To thrive in this position, you must possess excellent interpersonal skills, be proactive, and have strong convincing abilities. Being comfortable working in a startup environment and having a passion for IT services and sales and marketing are key requirements for this role. Your location of work will be in Salt Lake Sector 5, and the salary for this position is competitive, with potential for growth based on performance. If you are a motivated individual with a passion for business development and client management, we encourage you to apply for this exciting opportunity. Join us at Sky Limit and be part of a team that values professionalism, innovation, and client satisfaction. Interested candidates can send their resumes directly to the provided contact or call for further inquiries. Qualifications: - Any graduate Perks and Benefits: 1. Competitive salary 2. Professional and friendly work environment 3. Attractive incentives 4. Other facilities Point of contact: HR,

As a Client Coordinator for the Order Processing team, you will be responsible for various tasks related to order processing and client management. Your primary responsibilities will include understanding and analyzing MIS data, identifying opportunities to enhance existing scopes or introduce new scopes, and establishing strong relationships with clients through regular communication and conference calls. You will be expected to document the historical behavior of clients, ensure compliance with service level agreements (SLAs), and prioritize client satisfaction at the delivery level. Additionally, you will play a key role in maintaining business compliance standards, professionally addressing customer complaints, and preserving the existing book of business. To excel in this role, you must possess excellent writing and verbal communication skills, along with high energy levels, drive, and resilience. Proficiency in computer knowledge, internet usage, and logical reasoning is essential. You should be comfortable working under pressure and demonstrate a proactive attitude towards learning and adapting to new challenges. Your success in this role will also depend on your ability to identify new business opportunities within the existing client base and explore potential avenues for business expansion. If you are a smart, hardworking, and ambitious individual with a passion for client management and order processing, we encourage you to apply for this position and be a valuable member of our team.,

The role involves interacting regularly with clients to establish and nurture strong relationships. You will be responsible for providing software training to both new and existing clients. Addressing and resolving day-to-day client queries in a timely manner is a key aspect of the role. It is crucial to ensure that all processes adhere to the defined standard operating procedures (SOPs). Effective coordination with internal teams to resolve client issues promptly and efficiently is essential. Maintaining clear communication and providing regular updates to clients will be part of your responsibilities. Keeping detailed records of client interactions, training sessions, and issue resolutions is required. Your contribution will play a significant role in enhancing overall client satisfaction and retention. The company, Luneblaze, specializes in offering tech-based solutions to assist institutions in automating their accreditations and assessments. Their services cater to various sectors such as schools (SQAAF) and colleges (NAAC, NBA, NIRF).,

About SmartQ: SmartQ goes beyond the F&B industry to make a real difference by addressing the root cause of business problems. The company strives to understand clients" needs with empathy and offers scalable and sustainable solutions. With a global presence in 17 countries, SmartQ focuses on serving clients and users wholeheartedly. The company is dedicated to making people feel their best every day and is built on the pillars of great people, great food, great experience, and greater good, fostering a work culture of humility and hard work. If you are passionate about managing and nurturing relationships with key clients/customers, SmartQ is looking for a Key Account Manager. The primary goal of this role is to ensure client satisfaction, retention, and business growth by fostering sustainable and profitable relationships. The ideal candidate will possess interpersonal skills, strategic thinking, and a deep understanding of clients and products. SmartQ invites dynamic, results-oriented managers with a track record of success to join and make a significant impact on the company's global presence. Roles and Responsibilities: - Lead the company's food service sales efforts and maintain relationships with food service institutions. - Manage an expense account within budget guidelines. - Update customers on new product developments and provide quotes and proposals. - Attend client meetings, food committee meetings, and related events. - Maintain professional relationships with customers, vendors, and employees. - Administer unit operations per SmartQ standards and statutory regulations. - Ensure quality food services, effective partner management, and adherence to safety standards. - Monitor and maintain food service standards and resource utilization. - Communicate regularly with clients to stay informed on operational activities. - Ensure correct pricing of products as per client agreements and specifications. - Schedule manpower within budget and adjust labor schedules as needed. Qualifications: - Experience in the food industry. - Strong work ethic, integrity, and ability to make independent decisions. - Ability to handle pressure, meet deadlines, and support team efforts. - Excellent communication and interpersonal skills. - Knowledge of food, technology, and people management. - Results-oriented, accountable, and experienced in managing successful teams. - Basic Food Hygiene certificate and knowledge of HSEQ standards. - Financial and application acumen. - Self-motivated, agile, and adaptable to change. - Minimum 8 years of experience, with at least 4 years in a similar role. - Graduate/Diploma in Hotel Management or related discipline. Join SmartQ in its mission to transform corporate cafeterias into places of delight and spread joy and happiness in the world. Let's work together to make the world a more beautiful place.,