1960 Client Satisfaction Jobs - Page 16

Responsibilities: Manage customer queries via phone, email & chat Maintain high NPS scores through timely resolutions Collaborate with teams on product improvements

Roles and Responsibilities * Manage client relationships to ensure high levels of satisfaction, retention, and engagement. * Develop and implement strategies to drive customer success, loyalty, and growth. * Collaborate with cross-functional teams to deliver exceptional service and support. * Analyze client feedback and metrics to identify areas for improvement.

Hiring for International BPO || Noida || Gurgaon || Mohali UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-50k in hand + incentives 2 way cabs Contact below: Himanshu- 9868478343 Himanshi- 8194855083

District Manager/KAM - Government Business Department Retail Liabilities - Government Business Reporting Relationship Circle Manager - Government Business Acquisition & servicing of Govt. clients in the field of Municipal Corporations, State Governments, Govt. PF Trusts, Embassies, Gram Panchayats, Govt. Boards & Development Authorities, Defence, Autonomous Bodies etc. To add incremental CASA & cross-sell products & services like Term Deposits, Loans, CMS, Fees Collection, Mobile/ Digital solutions, etc. DM/KAM is expected to achieve the monthly & annual targets. Develop & maintain client relationships. Act as a major point of contact for clients in assigned territory. Identify new business ...

AVC:SKY - Service RM INTERNAL USAGE: No of Vacancies: 1 Manager: AVC:SKY - Service Head Is a Team leaderNo Team Size: NA Grade: DM/Manager/Senior Manager Business: Retail Banking Department: Axis Virtual Centre Sub-Department: Location: Mumbai, Gurgaon, Pune, Bangalore , Chennai About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell About the Role The AVC:SKY - Service RM is responsible to provide services to enhance client satisfaction levels and en...

Develop and deliver comprehensive training programs tailored to the needs of our clients Ensure that training you deliver helps clients effectively utilize our SaaS solutions Conduct training sessions using various platforms and methods to accommodate client preferences Assess and evaluate the training needs of clients and customize programs to address specific requirements Measure and analyse the effectiveness of your training by collecting client feedback through surveys Make use of performance metrics to continuously analyse and improve your approach to training Stay updated on industry trends and best practices in training and development to improve your skillset Provide ongoing support ...

Location: Urbtech Trade Centre, Sector-132, Noida Experience: 2 6 years in sales Job Overview We are seeking a Sales Manager who will focus on direct client interaction making calls, driving meetings/site visits, and closing deals. This is a target-driven role for professionals with strong convincing power, negotiation ability, and proven closing skills. Key Responsibilities Develop and execute sales plans to achieve monthly revenue targets. Generate and convert leads through networking, calling, and outreach activities. Build and maintain relationships with brokers, investors, and agencies. Engage with clients, understand their requirements, and recommend suitable projects. Conduct property...

Role Overview: As a Senior Account Manager based in Nagpur, your main responsibility will be managing key client accounts and ensuring strong, long-lasting customer relationships. You will play a crucial role in delivering client satisfaction by overseeing account operations, developing strategic account plans, identifying business growth opportunities, resolving client issues, and collaborating with internal teams to ensure seamless service delivery. Additionally, meeting sales targets and reporting on key account metrics will be part of your day-to-day tasks. Key Responsibilities: - Manage key client accounts and build strong, long-lasting customer relationships - Oversee account operation...

Role Overview: As an experienced Salesforce Sales Director, you will be responsible for driving sales, developing strategic partnerships, and managing customer accounts to achieve and exceed revenue targets while ensuring client satisfaction and business growth. Your expertise in Salesforce solutions will be instrumental in developing and executing a comprehensive sales strategy. Key Responsibilities: - Develop and execute a comprehensive sales strategy for Salesforce solutions and services to achieve revenue targets. - Identify and target new clients and markets for Salesforce solutions, nurturing relationships with key decision-makers. - Establish and maintain strategic partnerships with S...

You will be joining eZONE Security Solutions Private Limited as a Team Lead-Services based in Hyderabad. As a Team Lead, your role will involve the following responsibilities: - Responsible for achieving set targets for Service team members in the respective Region both revenue-wise and customer satisfaction. - List out the Service calls pending as per eCare, prioritize, and assign the calls to the team. Understand repetition of calls to help the team from a technical front. - Coordinate with other teams to meet service deliverables within timelines. Track all open calls, prioritize, and resolve them with 0 escalations. - Aim to reduce repetition of calls due to technical issues and escalate...

Role Overview: As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be an advanced subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role will involve proactive client communication, project management, technical oversight, and problem-solving to ensure client expectations are not only met but exceeded. You will collaborate with cross-functional teams to deliver services that are complex to highly complex by nature, typically across multiple sites and service offerings. Key Responsibilities: - Ensure client satisfaction by delivering services according to agreed service definitions and SLAs - Serve...

As a GCC Hunter, your role will involve identifying and securing new business opportunities within the GCC (Global Capability Centers) in India. You will collaborate closely with the sales and marketing teams to devise strategies that promote growth and enhance market presence. Key Responsibilities: - Identify and target potential clients in the GCC region. - Develop and maintain strong relationships with key stakeholders. - Conduct market research to recognize trends and opportunities. - Create and deliver persuasive sales presentations and proposals. - Negotiate contracts and successfully close deals. - Collaborate with internal teams to ensure client satisfaction. - Track and report on sa...

Hiring Customer Success Associate Gurgaon | WFO | 26K–29K CTC | 5 days working | Rotational shifts + cabs | Graduate/Fresher with excellent English OR 1+ yr intl. exp. | Apply: send CV sudhanshu@orricaedge.com Office cab/shuttle

1. Telesale executive (backend sales) - Minimum 1 year of exp in banking/insurance/loan/Fintech industry 2. Customer support executive - minimum 6 months experience in fintech industry only.(With rotational shifts) Required Candidate profile A bachelor’s degree in administration or a related field Excellent interpersonal & communication skills Superior product knowledge Maintain a positive attitude focused on customer satisfaction

Job Summary: The Software Development Engineer role at Clearwater Analytics spans a spectrum of responsibilities with a focus on designing, implementing, and managing software systems. The role requires continuous learning and application of new technologies and trends. Engineers at entry-level work on coding, debugging, and learning new software technologies. With progression in this track, the responsibilities expand to include leading teams, designing complex software systems, providing mentorship, and managing cross-functional integration. The more senior roles are responsible for defining the company's technological vision, making strategic decisions, driving innovation, and setting new...

Project Planning & Execution Job Description Project Head (Non-CNG Pan India Project) Lead the end-to-end planning, coordination, and execution of the Pan India Non-CNG project, ensuring delivery within timelines, budget, and defined quality standards. Team Management Manage and supervise a team of project managers, engineers, site supervisors, and other project staff. Allocate responsibilities, monitor performance, and ensure accountability for achieving project milestones. Stakeholder Coordination Serve as the key point of contact for clients, vendors, consultants, and internal stakeholders, ensuring transparent communication and efficient problem resolution. Budget & Cost Control Prepare ...

A Public Relations agency is hiring for the profile of Senior Account Manage (PR). Location: Delhi Experience: 7+ years Job Role ? Leads client account teams in the service delivery of all account activity as well as provides the strategic direction of the account. Has overall responsibility for managing agreed client deliverables based on the client specific scope of work ? Responsible in ensuring a high degree of client satisfaction with the agency and team's performance as well as a strong focus on client retention. ? Posseses strong problem-solving skills and the ability to see the bigger picture in being able to take immediate action upon client feedback and help solve any issues and cl...

Tender Management: Identify, evaluate, and analyze tenders and RFPs for both Building and Railway projects to ensure strategic alignment. Strategic Partnerships: Forge and manage strategic partnerships including Joint Ventures (JVs) to maximize project opportunities and collaboration. Pre-Bid Processes: Lead the preparation of RFP queries, provide clarity to clients, and drive the pre-bid process with excellence. Proposal Preparation: Oversee the preparation and submission of both technical and commercial proposals to ensure competitive edge and client satisfaction. Work Orders & Billing: Draft work orders, manage contracts, and efficiently process consultant bills to ensure smooth execution...

Responsibilities: * Oversee financial operations & training programs * Manage investment schemes from A-Z * Monitor performance & customer experience * Drive fundraising initiatives & manage funds

Handling basic Customer queries related to Telecom Bills/Customer Resolution expert Should have basic computer knowledge Work shift: US shift Salary: 6 to 17 months: 3 to 4.5 LPA TCTC 18+ months: up to 4.90 LPA TCTC Contact HR Namanpreet 9456221404 Required Candidate profile Education qualification: UG/Grad Excellent communication skills Versant 60/B2 level Experience in customer service in an international BPO

Role Overview: Were looking for a polished, service-oriented professional to be the face of our luxury interiors brand. This role blends front desk excellence, client relationship management, and administrative coordination, ensuring a premium experience for High Net-Worth Individuals (HNIs) and VIP clients. The ideal candidate will possess exceptional interpersonal skills, strong organizational capabilities, and a passion for working with High Net-Worth Individuals (HNIs) and VIP clientele. Exp - 4-10 years Role & responsibilities Client Servicing & Relationship Management Be the first point of contact for clients and visitors, ensuring all walk-ins and calls are attended to with profession...

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Project...

fleetx.io is having a Walkin Drive Assistant Manager, Customer Success Looking for experienced professionals to join Fleetx and drive excellence in customer engagement. Grow your career in a collaborative, innovative environment and take on impactful projects. Walk-in Details: Role: Assistant Manager having an experience of minimum 2 years. Ready to join us at our Office in Gurgaon. Immediate Joiners preferred ! 30th September 2025 | 10:00 AM 4:00 PM Fleetx, 320, 3rd Floor, Tower A, Vatika Business Park, Badshahpur Sohna Rd Hwy, Vatika City, Block W, Sector 49, Gurugram. Please carry a hardcopy of your resume. Why Join Fleetx? 1. Career advancement opportunities. 2. Culture of innovation and...

Job Summary: We are looking for a friendly, organized, and customer-focused individual to help us manage and improve relationships with our customers. As a CRM Executive, you will help keep our customer database up-to-date, support customer communication, and assist with loyalty programs and campaigns. Key Responsibilities: Maintain and update customer records in our system. Support communication with customers through email, phone, or SMS. Help run loyalty programs, offers, and feedback campaigns. Work closely with other teams (sales, support, marketing) to improve customer experience. Track basic customer trends and report them to the team. Follow up with customers to ensure satisfaction. ...

As an experienced Account Manager in the US IT staffing sector, your role will involve leading strategic client relationships, managing high-performing teams, and driving business growth specifically with State and Federal clients. You will be responsible for managing client relationships, leading recruitment efforts, and delivering exceptional results. Key Responsibilities: - Manage strategic relationships with State and Federal clients, understanding their IT requirements and developing tailored solutions. - Lead the full recruitment cycle, including interviews, offers, negotiations, and placements for assigned requisitions. - Develop and execute strategic plans to meet client needs, ident...