1960 Client Satisfaction Jobs - Page 15

Manage customer interactions on social media, resolve queries, build engagement, monitor brand reputation, track feedback, ensure timely responses, and strengthen relationships to boost satisfaction and loyalty Required Candidate profile Graduate with strong communication,interpersonal, problem-solving skills; experienced in client handling,customer service, or social media engagement; proactive,empathetic, Female candidates preferred

Job Title : Business Manager - Design Location : Andheri, Mumbai, Maharashtra Key Responsibilities Project Management: Develop and manage project plans, timelines, and budgets, ensuring projects stay within financial and time constraints. Client & Team Collaboration: Collaborate with clients to understand their needs and vision, and lead and motivate a team of designers and other professionals. Design & Aesthetics: Translate client needs into design concepts, plans, and visualizations, ensuring the design aligns with functional requirements and aesthetic standards. Material Selection: Research and select appropriate materials, furniture, fixtures, and finishes for projects. Vendor & Contract...

Job Title: Customer Relationship Executive Location: Navi Mumbai Company Name: ICICI Lombard General Insurance Company Limited Roles and Responsibilities: Manage customer relationships through effective communication to ensure high levels of client satisfaction. Handle customer inquiries, resolve issues, and provide timely and professional solutions. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile: 02 years of experience in call center sales, customer handling, or a related field. Strong skills in customer relationship management, client handling, and telecalling. Excellent communication and problem-solving skills. Ability to work in a fast-pa...

The Brand Manager (Client Servicing Manager) Digital Marketing will be responsible for building and maintaining strong client relationships for Writers Inc. This includes understanding client needs, managing communications, overseeing service delivery, and ensuring client satisfaction to drive business growth. The ideal candidate will have an experience working in an agency for 2 years or more and possess deep understanding of client needs, be highly organized, and have excellent communication skills to effectively manage expectations and deliver results. Key Responsibilities: Build and maintain strong, long-lasting relationships with clients, ensuring their needs are understood and met. Ser...

Futurisk insurance Broking is Hiring!!!! Role : Assistant Manager / Deputy Manager Customer Experience Locations :Kochi Locations : Mumbai ( Marol ) CTC : 3L- 5.5L / annum If interested , pls share your cv to hr@futurisk.in . Key Responsibilities: Service Delivery & Client Support Manage end-to-end service delivery for assigned corporate clients as per agreed standards. Support Client Relationship Managers in renewals, retention, and growth of accounts. Act as the first point of contact for employees on policy-related operational queries. Claims Management Facilitate quick resolution of claims by coordinating with insurers and TPAs. Guide employees through reimbursement and cashless claim pr...

Responsibilities: Manage client relationships through effective communication and coordination Ensure exceptional customer care and satisfaction Handle clients with discretion and professionalism

We are hiring for one of our client for the role of Client Account Management role. PFB the details: KEY DELIVERABLES: Account Management Implement the departmental strategy and initiatives, ensuring that they remain consistent with the businesss overall strategy. Achieve revenue targets by creating business opportunities in the region from existing clients by identifying their needs & educate them about better price and better sourcing which mjunction offers. Possess a strong understanding of mjunction products, competitors in the industry and positioning. Follow the latest industry developments and stay up-to-date on corporate competitors, conducts regular research, keeps up with trends an...

Outbound sales process for Bank. Voice process Work from Office Key Responsibilities: Conduct outbound calls to prospective customers and generate leads. Address inbound queries and provide accurate information about Banking services. Promote and sell banking products. Drive activation process by ensuring newly acquired customers start using their credit cards promptly. Manage retention process by engaging with existing customers, resolving concerns, and offering relevant upgrades or benefits to enhance loyalty. Candidate Requirements: Good communication and interpersonal skills. A graduation degree (any stream) is mandatory. Freshers and candidates with BPO or customer service experience ar...

Must have knowledge about cars. Must have on papers experience of Automobile industry. should be immediate joiner. Required Candidate profile Automobile experience profile is workable Perks and benefits PF, Insurance , Payroll

Urgent Hiring For Resume writer||Company Location:- Tilak Nagar, New Delhi Profile:- Resume writer specialist Company Name: Orbitouch Outsourcing Private Limited. Experience- 1- 5 yrs (resume writing company experience will be considered only) Company Location:- Tilak Nagar, New Delhi (walk from the metro station Tilak Nagar) CTC:- upto 4 lpa working days: Monday to Saturday (Sunday weekly off) Shift timing: 10 am to 6:30 pm. (Work from the office only) our websites- www.orbiTouch-hr.com www.orbitwriters.com Job Objective The primary objective of this role is to provide specialized services to job seekers, aiding them in accelerating their job search. This involves crafting resumes, cover le...

As a Branch Sales Manager, you will be responsible for managing branch-level sales operations, driving revenue growth, building a high-performing team, and ensuring excellent client service. You will play a crucial role in expanding our market presence and meeting branch targets in the highly competitive migration services sector. - Lead and manage the branch sales team to achieve monthly, quarterly, and annual revenue targets. - Develop and implement local sales strategies aligned with organizational goals. - Monitor daily operations, lead generation, and client consultations to ensure high conversion rates. - Train and motivate team members to improve product knowledge, customer engagement...

You will be joining a worldwide leader in Media & Entertainment based in Orlando, US. The company creates, distributes, markets, and licenses various forms of entertainment globally. As part of your role, you will ensure the accuracy of Financials for R2R/A2R/Tax processes at the delivery center and interact directly with customers for financial reporting. Key Responsibilities: - Review existing control mechanisms and identify improved controls for ensuring quality output to clients - Manage delivery, client satisfaction, and client relationships at a delivery level - Develop account business plans and strategies - Ensure financial performance and compliance with contracts - Act as a single ...

As a Project Manager - PMC at Intellisol Integrated Services P Ltd, located in Bengaluru, you will be responsible for managing projects related to Painting and Water proofing, Handling Civil Projects, Shifting and renovations, Annual maintenance, and one-time cleaning services. Your key responsibilities will include: - Coordinating with project manager and team members - Planning and developing project ideas - Monitoring project progress and setting deadlines - Resolving issues that arise - Managing the cash flow - Ensuring client satisfaction - Evaluating project performance As part of your role, you will need to: - Coordinate internal resources and third parties/vendors for project executi...

Location Thane (Mumbai) Designation – Assistant/Deputy Manager DOJ - Immediate Total Number of resource required • Good communication skill - should be fluent in Hindi ,English and Marathi • Should have good convincing skills. • Manage, handle & deliver the target assigned. • Maintain, and deliver high standards of sales & service. • Purely Outbound Calling for POS Service and POS related products. • Sales and revenue through service, cross sell (Insurance & Loan) and enhanced customers experience. • Should have proficient knowledge of MS- excel. • Preferably should have worked as outbound tele caller or worked in contact centre. Role & responsibilities: Outline the day-to-day responsibiliti...

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Sanjana- 9251688426

In this role, you will define and lead the end-to-end business strategy for the SME/Retail segment with a focus on scalable and low-cost acquisition, engagement, and monetization. Your responsibilities will include: - Building and managing strategic partnerships with platforms like Zoho, Wix, BigCommerce, Shopify, etc., as well as key players like YourStory, IndiaMART, and relevant ERP and developer partners. - Developing innovative GTM strategies to drive customer conversion, improve retention, and increase ARPU through value-added SaaS offerings. - Driving sales on the leads and base provided by the marketing/sales team. - Collaborating closely with Product, Marketing, Sales, and Tech team...

We are looking for a seasoned Customer Experience & Operations professional to drive CX initiatives, operational excellence, and data-driven decision-making. What can you expect? Exposure to cutting-edge operational management practices, VOC methods (NPS, Client Satisfaction), and BI technologies. Interaction with senior leadership, including Regional and Group COOs. Hands-on experience in data mapping, insights generation, and operational efficiency improvements. Map operational data (volume, quality, capacity, timeliness, customer measures). Provide insights for COOs/Operations to drive better decisions. Identify improvement areas and coach teams on best practices. What you need to have: P...

UK Shifts Min. 1 year Experienced -Upto 32k International customer support 5 Days Working, 2 offs Lucrative Incentives Upto 70k Both Side Cabs Free meals + fruits Strong UAN Check Appraisal in 6 months Contact HR Nandni 7291098048 Perks and benefits health insurance Travel allowances gym allowances,

UK Shifts Min. 1 year Experienced -Upto 32k International customer support 5 Days Working, 2 offs Lucrative Incentives Upto 70k Both Side Cabs Free meals + fruits Strong UAN Check Appraisal in 6 months Contact HR Sakshi - 8700591262 Perks and benefits health insurance Travel allowances gym allowances,

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

Job Opportunity: Personal Manager to the Managing Director Shree Kameshwari Edutech Pvt. Ltd. We are looking for a dynamic, well-groomed, and highly professional individual to join us as the Personal Manager to the Managing Director . Preferred Backgrounds Candidates with experience in: Aviation (Cabin Crew / Ground Staff) Fashion Design / Luxury Brand Exposure Hospitality (Hotels, Restaurants, Banquet Management) Upscale Retail Stores (Client-facing roles) Hospital Administration (High-touch client interaction) Eligibility Male candidates only Minimum 2 years of relevant experience in client-facing / high-service roles Strong communication, grooming, and interpersonal skills Ability to mana...

District Manager/KAM - Government Business Department Retail Liabilities - Government Business Reporting Relationship Circle Manager - Government Business Acquisition & servicing of Govt. clients in the field of Municipal Corporations, State Governments, Govt. PF Trusts, Embassies, Gram Panchayats, Govt. Boards & Development Authorities, Defence, Autonomous Bodies etc. To add incremental CASA & cross-sell products & services like Term Deposits, Loans, CMS, Fees Collection, Mobile/ Digital solutions, etc. DM/KAM is expected to achieve the monthly & annual targets. Develop & maintain client relationships. Act as a major point of contact for clients in assigned territory. Identify new business ...

As an SAC Manager Consultant at EY, you will play a crucial role in delivering SAC Solutions for clients. Your responsibilities will include: - Utilizing techno-functional expertise to create SAC models, act as a SAC Solution architect, handle various data sets, and upload them into SAC with a solid understanding of functional business requirements. - Participating in project estimation, eliciting client requirements, designing applications, preparing design documentation, and providing end-user training. - Demonstrating a strong understanding of SAC, particularly in FP&A, Sales/Incentive Compensation Planning, or Supply Chain Planning based on previous project experience to effectively comm...

As a Principal Consultant in Leadership & Strategy, you will play a crucial role in driving vision, operational excellence, client satisfaction, and business growth. With over 10 years of experience, you will leverage your proven leadership skills across business strategy, service delivery, and organizational management to contribute strategically to the organization. **Key Responsibilities:** - Act as the organizations strategic team leader, working closely with the Directors to shape direction and execution plans. - Identify and capitalize on new business opportunities, partnerships, and growth areas to enhance the company's market position. - Provide valuable advisory inputs to the Direct...

Position Title: Senior Analyst-Optimization Territory/Location: Pune, India Reports to: Team Manager Sakon is the premier multi-shore telecommunications analytics company, the first to combine telecom lifecycle management with consultative savings services in a single platform For more information, please visit our website www.sakon.com Job Summary The Senior Analyst-Optimization will serve as a for financial analytics services using enterprise customer telecom expense management (TEM) solutions. The Wireless team is responsible for analyzing US telecommunication costs using TEM software applications and working closely with SAKON customers based in the United States.Important metrics includ...