464 Client Satisfaction Jobs - Page 15

South Indian Language knowledge Strong communication and interpersonal skills Good organizational and multitasking abilities Proficiency in MS Office (Word, Excel, PowerPoint) Problem-solving mind-set Required Candidate profile capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Total years of Experience: 0-1 year Requirements: - A Relationship Manager is a professional responsible for establishing and maintaining strong relationships with clients or customers on behalf of a company or financial institution. The primary goal of the role is to foster positive interactions, understand the needs and preferences of clients, and offer tailored solutions to enhance client satisfaction and retention. Roles & Responsibilities Responsible for Sourcing & Acquiring New Franchisee/Business Associate/Partner. Managing the existing mapped franchisee his territory and ensuring the Business Development of all the new develop franchisees. Business conversion of all the newly acquired franchisees. Skills & Qualifications Bachelor's degree in any field. Minimum 1+ years of relevant experience as a Relationship Manager, Gender: Female Knowledge of Stock Broking/Capital Markets. Convincing skill, Learning ability

Roles and Responsibilities Handle guest queries and complaints in a professional manner, resolving issues promptly. Develop strong relationships with clients through excellent customer service skills. Ensure client satisfaction by providing timely solutions to their needs.

Job Description- Member Customer Executive Role: Managing end-to-end customer support of the assigned patients. Providing updates and reports to internal stakeholders about patient status, grievances, and outcomes. Key Responsibilities: Handle inbound and outbound calls to customers. Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Develop and maintain professional relationships with all customers and assist to handle all situations. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. Provide excellent services and ensure customer satisfaction by solving customer queries real-time. Handle all queries in a polite, professional manner Escalate any issues to the Team Leader Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Desired Candidate Profile: Fresher /Graduate Minimum 6 months experience in customer service Excellent communication skills Approachable and empathetic Reporting to: Manager-Member Support Job Location: Turbhe Work Timings: Rotational week off and Rotational shift of 9 hours (One Weekly off)

Company Description: Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Job Description: In this position, your role is essential in upholding compliance with tax regulations and optimizing tax processes for employees on international assignments. This position is key in handling the tax consequences of global mobility and facilitating a smooth transition for employees across different countries. Your main objective is to reduce tax-related risks and costs, while ensuring that both the organization and its employees adhere to relevant tax laws. -Accurately prepare, review, and file tax returns and related deliverables for globally mobile employees within designated deadlines. -Offer specialized advice and strategic recommendations to internal teams regarding tax planning, withholding responsibilities, and social security contributions -Work in tandem with finance and HR departments to ensure precise calculation and reporting of payroll taxes and social security contributions -Offer specialized tax advice on assignment structures, leveraging tax treaties, and identifying tax-efficient benefits. -Educate and counsel employees on their tax responsibilities and the potential implications of international assignments. -Provide guidance on tax equalization and protection policies to employees, ensuring clear understanding and compliance. -Analyze employee compensation and payroll data to accurately calculate tax liabilities and identify potential benefits. -Prepare supporting applications and documentation to optimize employees tax positions, including comprehensive data analysis and communication with assignees. -Diligently maintain detailed tax records and documentation for accuracy and audit-readiness. -Stay informed on the latest developments in international tax laws and regulations. -Compile and present tax reports to management, auditors, and tax authorities, highlighting key findings and recommendations.. -Gain a broad understanding of other service lines within the business to identify cross-functional issues and collaborate with Tax SMEs for integrated solutions. -Conduct in-depth research on country-specific tax issues, particularly in areas where the organization operates. -Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support -Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction -Responsible for the financial management of the engagement (this includes billings, collection, metrics KPIs tracking ) -Collaborate with clients to implement Global Mobility Tax strategies minimizing liabilities for both the company and the employee -Recognize and actively seek out fresh business prospects within the existing client base, gained through a deep understanding of their changing requirements -Work to expand the client portfolio and nurture existing client relationships to drive revenue growth -Analyse market trends and competitive landscape to identify potential growth areas and opportunities. Additional Information Work Location- Bangalore We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

Product Analysis and Customer Support (PACS) provides support to clients using Temenos products which includes clients in product Implementation stage clients already live on Temenos products. All support requests from these clients are handled by PACS Function as the bridge between Temenos and assigned clients, operating as the Single Point of Contact (SPOC) for all communications and coordination Actively monitor outstanding tickets logged under allocated clients Prioritize open tickets for analysis based on client s feedback Prioritize tickets in Maintenance and ensure delivery as per SLA Follow up with clients to gather any additional information required for the logical closure of support tickets Liaise with Client and Account/Project Managers to : a. Understand different milestones like UAT, Upgrade, go-Live etc., by keeping respective department informed b. Provide regular project and status updates via conference calls and email, including timely communication of any rescheduling in the delivery of fixes, if any Mentor support managers across designated regions and manage relationships with top-tier clients. Serve as the Support Account Manager for select Private Wealth Management (PWM) clients. Ensure and maintain a high level of client satisfaction through proactive support and effective relationship managementYou will SKILLS BE/B Tech candidates with 8 to 10 years exp in Production Support (Banking Domain experience) 3 to 5 years experience in Team management Experience Managing Tier 1 Clients Mentoring Support Managers Client facing experience with ability to build relationship / communicate with the client Well Versed in excel and project management plans Possess ability to track, report and manage Metrics Revenue versus Cost management Industry Awareness in terms of leading practices. Identify customer pain points and apply domain knowledge to drive effective solutions, ensuring high levels of customer satisfactionYou should have

Salary -Customer service executive upto 40 (Day & night both available) TL Upto 70k Candidate must have experience in US Travel Customer service (Voice Process) Interested candidates call Ruchika @9650997623 Required Candidate profile Excellent Communication skills

Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them - then we want you to come join us and make advertising even better. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers. * Own the end to end planning and execution of aligned advertising strategy and become the face of Amazon Ads for the advertisers. * Build solid relationships with advertisers and agency stakeholders, displaying a dedication to delivering first-class service and advertising solutions. * Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs. * Keep regular track of defect metrics (like high ACoS/high CPCs) and ensure a timely nudge to advertiser for course-correction. * Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns. * Track the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. * Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals. * Conduct to quarterly performance reviews with advertisers along with the program manager and business development manager. * Drive operational excellence to ensure SLA adherence and client satisfaction * Proven experience (1-3 years) in ad operations, online marketing or programmatic advertising * 2+ years working in an external client facing environment * Bachelors degree; emphasis in Marketing, Economics or Business preferred * Strong Excel and PowerPoint skills * Creative and strategic vision to build value proposition for clients and property * Strong analytical skills as well as experience in applying those skills in the advertising domain * Ability to work cross-functionally and with a wide range of employees * Ability to analyze internal and external campaign metrics to assess performance drivers, identify insights * Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule * Media planning & story-telling capabilities * MBA or other related masters degree * Professional experience in online advertising - client facing roles (account or campaign management) * Experience in e-commerce, advertising or any other digital marketing field

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Engineering Executive Account Management - Work Dynamics (region/country) What this job involves: Facilities Executive Account Management - Work Dynamics What this job involves Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our officeYou ll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you ll do to spruce up the office. You ll keep an eye out for potential emergencies and carry out steps for managing such situations. You ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you ll be working closely with team, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfaction but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders management, clients, vendors, landlords we ll be more than happy to work with you. Because in this role, you ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder s needs. Sound like youTo apply you need to have: Smart Do you have more than two years experience in facilities managementAre you driven by service excellenceAre you knowledgeable in budgeting and facilities securityWe d love to speak with you! Articulate Excellent communication skills are vital both spoken and written as we ll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site -Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Company Description: Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram. Job Description: In this position, your role is essential in upholding compliance with tax regulations and optimizing tax processes for employees on international assignments. This position is key in handling the tax consequences of global mobility and facilitating a smooth transition for employees across different countries. Your main objective is to reduce tax-related risks and costs, while ensuring that both the organization and its employees adhere to relevant tax laws. -Accurately prepare, review, and file tax returns and related deliverables for globally mobile employees within designated deadlines. -Offer specialized advice and strategic recommendations to internal teams regarding tax planning, withholding responsibilities, and social security contributions -Work in tandem with finance and HR departments to ensure precise calculation and reporting of payroll taxes and social security contributions -Offer specialized tax advice on assignment structures, leveraging tax treaties, and identifying tax-efficient benefits. -Educate and counsel employees on their tax responsibilities and the potential implications of international assignments. -Provide guidance on tax equalization and protection policies to employees, ensuring clear understanding and compliance. -Analyze employee compensation and payroll data to accurately calculate tax liabilities and identify potential benefits. -Prepare supporting applications and documentation to optimize employees tax positions, including comprehensive data analysis and communication with assignees. -Diligently maintain detailed tax records and documentation for accuracy and audit-readiness. -Stay informed on the latest developments in international tax laws and regulations. -Compile and present tax reports to management, auditors, and tax authorities, highlighting key findings and recommendations. . -Gain a broad understanding of other service lines within the business to identify cross-functional issues and collaborate with Tax SMEs for integrated solutions. -Conduct in-depth research on country-specific tax issues, particularly in areas where the organization operates. -Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support -Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction -Responsible for the financial management of the engagement (this includes billings, collection, metrics KPIs tracking ) -Collaborate with clients to implement Global Mobility Tax strategies minimizing liabilities for both the company and the employee -Recognize and actively seek out fresh business prospects within the existing client base, gained through a deep understanding of their changing requirements -Work to expand the client portfolio and nurture existing client relationships to drive revenue growth -Analyse market trends and competitive landscape to identify potential growth areas and opportunities. Additional Information Work Location - Bangalore We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

Making sure all the lead of the clients after placing orders are met. Ensure clients are satisfied through after sales services. Always ask them for feedback. Servicing the client after receiving the order till the time of collection of payment. Required Candidate profile Resolve the queries and questions of all the clients. Give or support the participants/ clients about company products or services. Acting as a point of contact for complaints and escalation issues

Roles And Responsibilities: Member & Guest Reception Greet members and guests warmly as they enter the facility. Provide tours of the fitness center to prospective clients. Verify membership status and check in members using the clubs software system. 2. Communication & Inquiries Handle all incoming calls, messages, and walk-in inquiries. Provide accurate information on membership plans, class schedules, and facility rules. Follow up with leads and support the sales team in converting them into memberships. 3. Administrative & Clerical Duties Maintain and update member records in the CRM or gym management system. Manage appointment scheduling for personal training sessions or fitness assessments. Keep front desk operations organized and ensure all materials (brochures, forms) are stocked. 4 . Billing & Payments Process new member registrations and renewals. Handle billing queries, payments (cash/card/UPI), and issue receipts. Assist with end-of-day cash reconciliation. 5. Customer Engagement & Promotion Promote ongoing offers, challenges, or wellness programs to members. Collect feedback and escalate complaints or special requests to the appropriate department. 6. Facility Oversight Ensure cleanliness and orderliness of the reception and waiting areas. Monitor locker key/check-in token issuance and collection (if applicable). Coordinate with housekeeping and maintenance for quick resolution of issues. Key Skills & Attributes: Friendly, approachable demeanor with excellent communication skills. Basic knowledge of fitness terminology and services. Comfortable using gym management software. Ability to multitask and remain calm under pressure.

Key Responsibilities Be the first point of contact for customer queries via phone, email, and chat Understand user pain points and resolve issues promptly and efficiently Guide users through product features and ensure onboarding success Track and follow up on unresolved queries until closure Collaborate with internal teams to report bugs, suggest improvements, and escalate complex cases Maintain accurate documentation of interactions using CRM tools Contribute to building a customer-first culture by proactively identifying friction points in the user journey Creating and scheduling live classes or sessions Sending timely class updates or program-related announcements Managing WhatsApp and email campaigns for student engagement and communication Handling inbound calls for program follow-ups and feedback Good to Have Previous experience in customer-facing roles in an edtech/product-based company Understanding of student behavior and parental concerns in the learning journey Familiarity with tools like Notion, Intercom, or Zendesk

He reports to Admin Manager. Food & Beverage monthly inventory stock maintenance. Excellent communication & skills needed. Food & beverage arrangements as per management or client request. Vendor selection for cafeteria with all background check, food testing, audits etc., Arrange the buffet service / packed service for Clients or Sr. level management. Meeting room / conf room setup before the visit with proper stationary, dry fruits, chocolates, soft beverage etc., Handle employee complaints and feedback promptly and immediately react before escalations reach to management. Enhance guest satisfaction through high- quality service. Cafeteria vendor hygiene maintenance to be followed. Regular kitchen audits to be done and give us the report. Vendor invoice payment to be followed with finance team and update the status. Monthly Cafeteria vendor meets, help desk, audits to be done.

. Job Profile Summary Manages a team who lead projects / initiatives supporting the company-client relationship, ensuring client satisfaction. Oversees the execution and completion of information technology solutions projects and implementations in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company team members. Monitors project and implementation completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the implementation and client acceptance of capitalized / enterprise software systems, or system integration projects or engagements. Serves as mediator to internal issues and conflicting priorities for team members of cross-functional teams focused on the delivery of new or existing solutions to clients. Job Description What Part Will You Play Provides leadership and guidance to a team tasked with conducting detailed review and analysis of data on client issues, client projects, implementations, client configuration changes, client escalations, as well as recommending appropriate client treatment. Creates, implements, tests, and strengthens plans of varying complexity aimed at supporting our clients. Collaborates with assigned clients to provide subject matter expertise from your teams area of focus Supporting your team members with removing roadblocks, finding solutions, prioritizing work as needed, communication across the organization, and raising issues as needed to leadership. Works to find ways to improve processes, efficiencies, and improved collaboration across the team and other teams in the organization. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role Minimum Qualifications Excellent Language Skills Bachelors Degree Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 5-6 years Related professional experience including a minimum of 2-4 years experience in a supervisory position or team lead position Working schedule would coincide with US hours to start and overlap over time to a more daytime routine that coincides with the existing Indian team. Preferred Qualifications Credit card business knowledge a plus TSYS Products and platforms a plus What Are Our Desired Skills and Capabilities Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Problem Solving - ability to deduce and solve complex issues and juggle multiple ongoing initiatives simultaneously. On call support - at times will rotate with other leaders for on-call support for our clients acting as front line client support when needed. Language Skills - A dvanced knowledge of English, written and verbal (C1 - C2).

Arhamwealth - Online Stock Trading and Investing Platform for India | Fast Secure Paperless KYC | Arham Wealth Management pvt. ltd. Majura Gate, Surat, Gujarat 1 - 5 Years No. of Vacancy We are looking for a Portfolio Management Services (PMS) Sales Head who will be responsible for acquiring and managing high-net-worth clients, marketing PMS offerings, and driving the growth of assets under management (AUM). The role requires excellent client relationship skills, deep knowledge of investment products, and the ability to communicate the value of PMS solutions to prospective clients. Key responsibilities: Identify and develop new business opportunities by acquiring high-net-worth individuals (HNIs), family offices, and institutional clients interested in PMS offerings. Utilize personal networks, industry contacts, referrals, and lead generate on techniques to secure prospective clients. Attend industry events, conferences, and networking forums to promote PMS services and build a client pipeline. Develop and execute strategic sales plans to meet individual and team sales targets. Identify market segments and client demographics most likely to benefit from PMS offerings. Maintain and enhance long-term relationships with clients to generate repeat business and referrals. Provide ongoing service and support to ensure client satisfaction, addressing any concerns or questions about portfolio performance and market changes. Keep clients updated on portfolio performance, market developments, and any strategic changes recommended by the PMS team. Develop customized sales pitches that communicate the value of PMS offerings based on the financial goals and risk profiles of potential clients. Work closely with the portfolio management team to understand the investment strategies and performance of various portfolios. Required Education, Skill Set Knowledge: Graduate / Post graduate Experience in direct selling of PMS Should have good communication presentation skills. Pleasing and positive attitude. Should be a self-starter, proactive target oriented. Relationship building skills Job Application Form LinkedIn Profile (Optional) Note: You can upload files up to a maximum size of 5 MB. Register on SCORES portal Mandatory details for filing complaints on SCORES: Speedy redressal of the grievances For Filling of Complaints please visit SCORE website:

Job Summary: We are seeking dynamic and customer-focused professionals for an international tech sales and service process. This role involves outbound calling and chat support to assist and sell to international customers, ensuring top-tier service delivery. CTC + IJP (Internal Job Posting) (It is work from office only) Travel Tickets + 14 Days guest house + Relocation Bonus(Applicable for candidates relocating to Jaipur) Candidate has to relocate to Jaipur within a week after selection. Note: Please don't apply if you are not comfortable to relocate Key Responsibilities: Handle outbound calls and chat interactions with international customers Provide technical support and recommend appropriate tech products and services Achieve sales targets while maintaining high customer satisfaction Adapt to rotational shifts and weekly rotational offs Requirements: Graduation is mandatory Minimum 1 year of international BPO and tech sales/service experience Excellent verbal and written communication skills Comfortable with a fast-paced, target-driven environment Perks: 5-day work week Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Relocation Bonus

Key Responsibilities: Conduct customer surveys primarily via [Specify method: phone calls, in-person at specific locations, online using provided tools, etc.]. Clearly and professionally introduce the survey and explain its purpose to participants. Ask survey questions exactly as worded, ensuring clarity and neutrality. Accurately record responses using provided tools or software [e.g., tablet, online form, paper questionnaire]. Maintain a polite, patient, and professional demeanor at all times. Listen attentively to customer feedback and handle any inquiries or concerns appropriately. Adhere to survey scripts, guidelines, and data collection protocols. Ensure the confidentiality of all collected data. Meet daily/weekly targets for completed surveys as assigned. Report any issues or challenges encountered during surveying to the supervisor. Qualifications: Education: High School Diploma or equivalent; some college education is a plus. Communication Skills: Decent skills in English or Hindi Interpersonal Skills: Friendly, approachable, and patient demeanor. Ability to engage with a diverse range of individuals. Reliability: Punctual and committed to assigned shifts and duration. Attention to Detail: Ability to accurately record information and follow instructions precisely. Adaptability: Comfortable working independently and as part of a team in a dynamic environment. Day Shift ! Interested candidates, please walk in for the interview at the below mentioned venue details. Vakilsearch, Prince Infopark, Block - A, 5th floor, Ambattur Industrial Estate, Ambattur, Chennai - 600058. Opp Ambit IT Park.

handle incoming calls, understand customer needs, and provide accurate support while building strong relationships. Resolve issues promptly, maintain records, and follow company policies and communication guidelines.

Job Description: We are hiring a full-time Customer Support Executive for our Udupi office. The ideal candidate will handle customer queries through phone, WhatsApp, and email, and ensure excellent support and service. Key Responsibilities: Assist customers with product inquiries, orders, and issues Communicate clearly and professionally in English and Hindi Maintain accurate records of customer interactions Coordinate with internal teams to resolve concerns efficiently Requirements: Proficiency in English and Hindi (mandatory) Malayalam speaking is a plus Basic computer knowledge (Excel, Email, CRM tools) Good communication and problem-solving skills Prior customer support experience preferred Working Hours: 9:00 AM to 6:00 PM Salary: 10,000 - 17,000 per month (based on experience) Languages Required: English & Hindi (Must), Malayalam (Added Advantage)

Join a forward-thinking team committed to excellence in fund administration. Drive impactful solutions and ensure client satisfaction. Elevate your career by managing complex financial operations and regulatory compliance. Job Summary As a Fund Administration Manager within the Client Services Team, you will oversee the management, staffing, and development of a client team. You will identify complex fund issues and ensure the delivery of services to clients, meeting all regulatory deadlines. You will play a crucial role in maintaining client satisfaction and operational excellence. Job Responsibilities Coordinate fund administration activities for monthly projections and accruals. Identify and guide staff on complex financial transactions. Prepare monthly management and quarterly board reports. Collaborate with Mutual Fund Accounting on initiatives. Act as primary contact for client inquiries and projects. Support financial reporting by reviewing reports for data integrity. Work with legal counsel on prospectus updates. Assist in developing department procedures and systems. Collaborate with tax department on fund distributions. Provide feedback, coaching, and conduct performance reviews. Interview candidates and provide detailed feedback. Required Qualifications, Capabilities, and Skills Demonstrate strong leadership and staff development skills. Communicate effectively and maintain collaborative relationships. Organize efficiently with project management experience. Analyze issues and drive initiatives . Initiate and drive change effectively. Operate under pressure in a matrix organization. Focus on control with understanding of operational risk. Preferred Qualifications, Capabilities, and Skills Understand investment industry with fair knowledge of SEC and IRS regulations. Minimum 5 years in mutual funds industry experience. Hold Bachelors or equivalent experience. CPA certification is advantageous. Exhibit advanced analytical skills. Demonstrate strong technical understanding. Show ability to work under tight timeframes.

Lead a team in Global Bank Loan Administration, focusing on client satisfaction and operational excellence in trade booking, settlement, and reconciliations. Job Summary As a Fund Services Manager - Vice President within our Bank Loans team, you will be responsible for ensuring client satisfaction through the accurate and timely execution of transactions. You will collaborate with senior leadership to meet team objectives, manage daily operations, and improve processes. Your role will also involve managing credit facilities, addressing client issues, and ensuring the team is aware of tasks and deadlines. Job Responsibilities - Ensure accurate and timely booking of Bank Loans transactions; collaborate with leadership on team goals. - Oversee daily operations, manage credit facilities, and resolve client issues. - Review team processes, ensure task completion, and communicate instructions effectively. - Assess new product feasibility and ensure SLA deliverables. - Adhere to controls, onboard new funds, and conduct cross-team training. - Hold regular meetings and coordinate with other JPM Fund Services areas. - Ensure efficient processes and participate in strategy execution. - Understand NAV delivery and interface with management and clients. - Proactively identify and resolve issues, maintaining quality and accuracy. - Exhibit excellent interpersonal and customer service skills. Required Qualifications, Capabilities, and Skills - bachelors Degree or equivalent experience, with 5 years in operations or related functions. - Minimum 4 years of management experience. - Finance-related study or accounting qualification - Knowledge of financial data providers (eg, Bloomberg). - Strong understanding of investment types and process improvement. - Effective communication with clients and staff motivation skills. - Detail-oriented and deadline-focused.

As Engineering Staff Program Manager you will lead the execution of software engineering activities including roadmap planning, scheduling of milestones, communication and reporting, testing, demos and documentation. You will work closely with Agile Software Engineering teams as well as other cross functional Engineering Teams (BizApps, Embedded, ) to deliver EV Software Projects. Your Main Stakeholders will be Product Management, Software Delivery Management or various other parts of the organization that are involved in the execution Process. What You Will Bring to ChargePoint Lead the delivery of high-complex, cross-functional Software Projects Coordinate Execution Process across domain-specific agile engineering teams to ensure that project goals are met and all stakeholders are satisfied Ensure the inclusion of other cross-functional engineering teams (e.g. BizApps, Embedded) or other cross-functional Partners (UI/UX, Legal, CX) Identify and manage project risks and issues and develop and implement risk mitigation strategies. Monitor and measure project performance against project goals and objectives Collaborate with team members to ensure that project tasks are completed on time and within budget Provideleadership and guidance to team members, including coaching and mentoring Combine Agile Engineering Methodologies with Waterfall Approaches of other parts of the Organization Support Product Management in the adoption to Agile Engineering Processes and Facilitate Planning Processes Ensure that all project documentation is complete, accurate, and up to date. Requirements Bachelor s degree in Computer Engineering, or equivalent Minimum 8 years of program/project management in software development, including tracking software delivery process using Agile tools and metrics Strong experience as a project manager of multiple large and complex projects, having a broad knowledge of project and program management methodologies Excellent written and verbal communication skills (ability to influence without authority) Fluency in Agile/Scrum iterative project methods and processes and experience in Waterfall methodologies (Certifications are a plus) Fluency with Agile project and documentation management tools, expertisein Confluence and JIRA tools strongly preferred Customer oriented - Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions Ability to work efficiently with innovative technologies and industry trends Excellent leadership skills to work seamlessly with various stakeholders (Engineering, Product Management, IT Business Applications, Customer Support,) Prior experience in engineering domain (Development, QA etc.) is a plus

As a Delivery Lead at Nexivo Consulting , you will be responsible for end-to-end project delivery ensuring seamless execution and successful implementation for our clients. This role requires strong project management capabilities . Knowledge of Zoho applications will be an added advantage. The ideal candidate will be a strategic thinker, problem solver, and team leader who can collaborate with cross-functional teams and drive high-quality project deliveries while ensuring client satisfaction . Also, we are looking for a candidate who is a process driven professional who follows methods, procedures, and should be able to do the course correction based on situations. Key Responsibilities: Project Management & Delivery: Plan, manage, and execute multiple projects from initiation to closure, ensuring timely delivery and high-quality standards. Oversee task assignments, progress tracking, and reporting using a project management tool. Ensure the successful implementation of designed solutions in line with client business requirements. Stakeholder Coordination: Collaborate with cross-functional teams , including internal team members like developers, business analysts, and clients , to ensure seamless project execution. Conducting steering committee reviews and sharing the insights of the project with clients Responsible for client communication, status updates, and deliverables. Performance Monitoring: Track and monitor project performance to ensure goals and KPIs are met. The organization goal is met at the project level and monthly performance level Risk Management & Problem Solving: Identify project risks, bottlenecks, and challenges; proactively implement effective solutions . Ensure that project challenges do not impact the delivery timeline or client satisfaction. Training & Enablement: Identification of team skills and training needs Owning the trainings for the team to increase the efficiency Provide ongoing support and guidance to team members for efficient project execution. Process Improvement: Continuously optimize delivery processes to improve efficiency, quality, and customer satisfaction . Implement best practices in Agile, Scrum, and PMP methodologies for project delivery. Required Skills & Qualifications: 7-10 years of experience in Project Management , preferably in a Zoho ecosystem . Should have leadership experience in handling teams Should be worked in the services industry in terms of handling multiple clients simultaneously Should be a good communicator and should have a strong hold on verbal and written communication Proven experience in stakeholder management, client communication, and cross-functional collaboration . Preferred Qualifications: Prior experience working in a consulting, IT services, or SaaS-based company . Strong understanding of business process automation and system integration. Ability to mentor and lead a team of developers, business analysts, and technical specialists . Proven ability to identify business problems and provide tailored Zoho solutions . Familiarity with third-party application integration using Zoho tools. Why Join Nexivo Consulting? Be part of a fast-growing Zoho Premium Partner with a dynamic and collaborative work culture. Work on cutting-edge Zoho solutions for businesses across various industries. Ample opportunities for career growth, skill development, and professional advancement . A supportive and inclusive work environment where your contributions are valued and recognized.

Responsibilities : Lead, mentor, and manage a team of client servicing professionals, fostering a culture of client-centricity, accountability, and continuous improvement. Develop and execute comprehensive client servicing strategies aligned with company goals and client needs. Oversee a portfolio of key accounts, building strong, long-lasting relationships with senior client stakeholders. Act as the primary point of escalation for complex client issues, ensuring timely and effective resolution. Proactively identify opportunities for account growth, cross-selling, and up-selling by understanding client business objectives and challenges. Develop and implement processes to enhance client satisfaction, loyalty, and retention. Monitor client performance metrics, analyze feedback, and generate insights to improve service delivery and client outcomes. Collaborate cross-functionally with sales, operations, product, and technical teams to ensure seamless service delivery and client success. Prepare and present regular performance reports and business reviews to clients and internal leadership. Stay abreast of industry trends, market developments, and competitor activities to inform client strategies. Represent the company professionally in client meetings, industry events, and conferences. Contribute to the development of training materials and best practices for the client servicing team. 5+ years in advertising agency