470 Client Satisfaction Jobs - Page 13

Join our team as a Project Manager with 10-12+ years of experience. In this senior role Kakatiya Constructions Project Manager Job Summary: Join our team as a Project Manager with 10-12+ years of experience. In this senior role, you will be responsible for overseeing all aspects of construction projects, from inception to completion. Your leadership and strategic thinking will be instrumental in ensuring project success, client satisfaction, and adherence to high-quality standards. Apply Job Thank you for sharing your feedback. Our team will get back to you at the earliest

National Business Development Manager Location: Ahmedabad/Delhi This is a full-time on-site role for a National Business Development Manager. The National Business Development Manager will be responsible for creating new business opportunities, managing accounts, building relationships, conducting business planning, and executing sales strategies on a national level. Roles and Responsibilities Develop and execute national sales and business development strategies to achieve growth and revenue targets. Identify new market opportunities and formulate actionable plans to capitalize on them. Build and manage strong relationships with key clients, stakeholders, and partners to drive long-term business success. Oversee account management to ensure client satisfaction, retention, and service excellence. Collaborate with internal teams (marketing, product, and operations) to align business objectives and deliver results. Travel frequently across regions to engage with clients, attend industry events, and support business expansion efforts on the ground. Requirements Skills Required Any Graduate or Postgraduate with a strong interest in the STEM education space. At least 2-5 years of BD Sales experience, preferably in B2B/B2G channels. Hands-on experience with Sales calls, CRM, and Business tools (Microsoft Office or G-Suite). Possesses excellent communication and negotiation skills; a hustler in their approach. Comfortable with frequent traveling across the country and getting their hands dirty for quick

Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customer s overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction. Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle s learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer s learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Career Level - IC2 Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle s learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer s learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Job Requirements Recommended 3 to 7 years of experience in Customer Success or Cloud Sales and demonstrated ability of building successful customer relationships. Sales experience in International Markets is necessary. Strong communication and Presentation skills Basic understanding of Cloud architecture. Ability to manage complex account situations and lead resolution towards mutual success and partnership Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders. Passion for customer success. Self-motivated, team-oriented and focused on exceeding client expectations Ability to prioritize, multi-task, and perform effectively under pressure

Role & responsibilities Build and maintain long-term relationships with existing and prospective clients. Manage the post-sale customer experience to ensure customer satisfaction and repeat business. Act as the main point of contact for VIP and high-end clientele. Handle escalations and resolve customer issues with empathy and efficiency. Coordinate with the sales, design, and delivery teams to ensure seamless execution of orders. Maintain a CRM database with up-to-date client information and interactions. Develop loyalty programs and customer retention strategies. Regularly gather customer feedback and relay insights to product and operations teams. Assist in showroom visits, design consultations, and event coordination when required Preferred candidate profile Minimum 8 years of proven experience in CRM or customer service roles within the furniture, luxury retail, or interior dcor industry. Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Proficiency in CRM software and tools (e.g., Salesforce, Zoho CRM). A high level of emotional intelligence and customer empathy. Ability to work well under pressure and manage multiple clients simultaneously. If interested please reach out to me at hr@astorialiving.in

Responsibilities: * Build strong client relationships through regular communication. * Drive business growth through strategic sales initiatives. * Strong skills to manage clients along with execute and full fill client's requirements solely. Travel allowance Mobile bill reimbursements Leave encashment

We are looking for a proactive, customer-focused Client Relationship Executive to manage client interactions from initial inquiry to post-booking support in the travel industry.

Hiring For Languages , Customer Service Voice Process for Arabic French German and Mandarin Need Good Communication Skills in English and the Languages mentioned above Graduates and UG both can apply. Walkins are welcome and also References would be Appreciated Contact Person Mercy - 9766075047 Firdous- 9623742329 Kritika- 8007248141

Domain: Int Voice Process Required: International Voice Process Fresher / Grads with min 6 months to 1 year exp in Int Voice Location- Hinjawadi 5 Days Working; 2 Days off Shifts: 24/7 Both side cab Shifts: US contact: HR Haider- 9256424833

Key Responsibilities: 1. Develop New Business: Identify and pursue new business opportunities by prospecting and engaging with potential customers and clients through various channels. 2. Maintain Client Relationships: Cultivate and nurture relationships with existing clients by providing regular communication, follow-up, and personalized support to ensure client satisfaction and retention. 3. Achieve Sales Targets: Consistently meet or exceed monthly sales goals and quotas through effective sales strategies, lead generation, and closing deals. 4. Build Strong Relationships: Establish and maintain strong relationships with customers and partners to foster collaboration and drive business growth. 5. Conduct Product Demonstrations: Deliver engaging product demonstrations and presentations to showcase the features and benefits of our products/services to clients and prospects. 6. Attend Events: Represent the company at trade shows, seminars, and other relevant events to promote our products/services and network with potential clients. 7. Conduct Market Research: Stay informed about industry trends, market dynamics, and competitor activities through continuous market research and analysis to identify new opportunities and refine sales strategies. ,

To drive microfinance business sales and achieving business deliverables. Ensuring onboarding of quality customers to maintain highest portfolio quality Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies. Conducting CGT (Compulsory Group Training) amongst members. Enabling business growth across assigned territories for deeper market penetration and reach. To ensure achievement of disbursement targets and achieving desired productivity numbers. Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers Maintaining expected collection efficiency and ensuring minimum delinquency. Continuous follow up of overdue customers, if any to ensure their repayment. Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers. Achieving highest First Time Right (FTR) Constantly engaging in learning and development programs to upskill. Adherence to product, process and policies of the company." Qualification : Graduate in any discipline

Job role We are seeking an experienced Account Manager to join our advertising team. The ideal candidate will have a proven track record of managing and growing client relationships, along with experience in managing and leading Sports accounts. Responsibilities Manage a portfolio of client accounts, ensuring successful campaign delivery and client satisfaction Collaborate with internal teams to develop and execute successful advertising campaigns Monitor and report on campaign performance, providing regular updates to clients Build and maintain strong client relationships through regular communication and strategic planning Identify and pursue new business opportunities Responsible for identifying training needs for their team members and also be able to train them in certain areas Requirements Bachelors degree in marketing, advertising, or a related field3-4 years of experience in account management within an advertising agency Excellent communication and leadership skills Strong understanding of digital (primarily social media) and traditional advertising channels Proven track record of successful account management and client retention Ability to manage multiple projects and priorities simultaneously Ability to work in a fast-paced, deadline-driven environment Strong problem-solving and analytical skills Good understanding and knowledge of the sports industry

The Role: As a sales professionals you will be responsible for building and maintaining client relationships, identifying potential customers, developing sales strategies, presenting product offerings, negotiating deals, and managing ongoing accounts to achieve sales targets, ensuring client satisfaction by acting as a bridge between the company and the customer; essentially focused on closing deals and fostering strong client connections Key Responsibilities: Actively search for new clients through networking, cold calling, and market research to identify potential sales opportunities Manage the entire sales cycle from initial contact to closing deals, including qualifying leads, scheduling demonstrations, presenting proposals, and negotiating contracts Deliver compelling presentations to prospective clients showcasing product features and benefits, highlighting value proposition Stay informed about industry trends, competitor activity, and market dynamics to identify new business opportunities Work closely with marketing, customer service, and product development teams to ensure client satisfaction Introduce Leadsquareds Solution to appropriate buyers within the Targeted Geographical Market Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts Requirements: 4+ years of experience of selling Software Products in one or more of following spaces: CRM, Sales to BFSI Vertical Bachelors degree (or equivalent work experience) business, marketing and sales or related field of study Confidence in delivering persuasive presentations to potential clients Ability to analyze the customer needs and map them to software solution which addresses the needs is going to be extremely desirable Strong work ethic, ability to self-motivate, multi-task and work independently or within a team Willingness to travel as needed to meet with clients and prospects Excellent verbal and written communication to effectively present information to clients and internal stakeholders Somebody who customers will not hesitate to call when they are in problem or call you because they love to talk to you

The Role: As a sales professionals you will be responsible for building and maintaining client relationships, identifying potential customers, developing sales strategies, presenting product offerings, negotiating deals, and managing ongoing accounts to achieve sales targets, ensuring client satisfaction by acting as a bridge between the company and the customer; essentially focused on closing deals and fostering strong client connections Key Responsibilities: Actively search for new clients through networking, cold calling, and market research to identify potential sales opportunities Manage the entire sales cycle from initial contact to closing deals, including qualifying leads, scheduling demonstrations, presenting proposals, and negotiating contracts Deliver compelling presentations to prospective clients showcasing product features and benefits, highlighting value proposition Stay informed about industry trends, competitor activity, and market dynamics to identify new business opportunities Work closely with marketing, customer service, and product development teams to ensure client satisfaction Introduce Leadsquareds Solution to appropriate buyers within the Targeted Geographical Market Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts Requirements: 4+ years of experience of selling Software Products in one or more of following spaces: CRM, Sales to BFSI Vertical Bachelors degree (or equivalent work experience) business, marketing and sales or related field of study Confidence in delivering persuasive presentations to potential clients Ability to analyze the customer needs and map them to software solution which addresses the needs is going to be extremely desirable Strong work ethic, ability to self-motivate, multi-task and work independently or within a team Willingness to travel as needed to meet with clients and prospects Excellent verbal and written communication to effectively present information to clients and internal stakeholders Somebody who customers will not hesitate to call when they are in problem or call you because they love to talk to you

Determine and define project scope and objectives Responsible for overseeing and managing the projects from start to finish. Lead a team of engineers and manage project schedules, resources, and budgets. Define project goals, deliverables, and timeline. Communicate project status to stakeholders and make necessary adjustments to ensure project success. Collaborate with cross-functional teams, such as product, design, and QA, to ensure project requirements are met. Manage project risks and develop contingency plans as needed. Mentor and coach team members to help them grow professionally. Develop and manage a detailed project schedule and work plan. Strong project management skills, including experience leading cross-functional teams. Excellent communication, interpersonal, and organizational skills. Strong problem-solving and decision-making skills.

. Serve as the primary point of contact for clients. . Maintain long-term professional relationship. . Coordinate internally to ensure communication is timely, clear & professional. .Maintain and update database of new & existing clients. Required Candidate profile . Preferred female candidates only . Pleasing personality . Excellent communication skills.

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Coordinate with clients to understand their needs and expectations, providing tailored solutions and support. Develop strong client engagement strategies to foster long-term partnerships and drive business growth. Ensure seamless onboarding processes for new clients, setting them up for success from day one. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responding in a timely manner to service issues and requests. Setting up new accounts / clients. Managing incoming calls and customer service inquiries. Identifying and assessing customers needs to achieve satisfaction. coordinating with IT project coordinator & development team.

ROLE: Fitness Consultant Company description VMax Wellness is a fitness and wellness company with a mission to help people adopt a healthy lifestyle. Our team of knowledgeable and enthusiastic professionals provides tailored fitness and nutrition plans tailored to individual requirements. We strive to transform the lives of at least 1 million people (about the population of Delaware) for the better and to eradicate lifestyle diseases caused by obesity. Visit our website, vmax.fit, to learn more about us. Job Description This is a full-time remote role for a Fitness Consultant . The Fitness Consultant will be responsible for assisting clients in developing and implementing personalized fitness plans, providing guidance and motivation, and offering excellent customer service. The role will involve remote communication with clients, designing and conducting fitness training sessions, and ensuring clients needs are met. Key Responsibilities Conduct one-on-one tele coaching sessions with clients to assess their fitness goals, preferences, and limitations. Develop customized workout plans tailored to each clients needs, incorporating their fitness level, preferences, and any medical considerations. Provide ongoing support and guidance to clients, demonstrating empathy, motivation, and accountability throughout their fitness journey. Monitor client progress and make necessary adjustments to their workout plans to ensure continued success. Maintain a high level of client satisfaction and engagement, as measured by the Net Promoter Score (NPS) and client feedback. Proactively engage with clients to encourage renewals and referrals, driving revenue growth for the company. Organize and conduct webinars and seminars on fitness-related topics to educate and engage clients and prospects. Multitask effectively to manage client sessions, administrative tasks, and webinar/seminar preparation simultaneously. Qualifications A bachelors degree in exercise science, kinesiology, or physical therapy (BPT or MPT) is preferred. A certified personal trainer or fitness coach accreditation is required. Proven experience in one-on-one client handling and coaching, preferably in an online fitness setting. Excellent communication and interpersonal skills, with the ability to build rapport and motivate clients effectively. Strong organizational skills and attention to detail are needed to track client progress and manage workload efficiently. Passion for health and fitness, with a genuine desire to help others achieve their wellness goals. Ability to work independently and adapt to changing priorities in a fast-paced environment. Proficiency in virtual communication tools and platforms for remote coaching sessions. Access to a very good high-speed Internet Wi-Fi connection to ensure smooth virtual interactions.

Position Overview: The position of a Visa Consultant is to provide a superior class of service which includes the consultation and complete handling of travel document needs for clients seeking this level of service. The ideal successful candidate for this position will have exceptional customer service, time management, organizational and problem solving skills. The Visa Consultant provides an important role with interface between the customers and company, and for this reason CIBT seeks out people who come across in a friendly and professional manner. They must possess excellent verbal and written communication with a strong aptitude for following up with clients to resolve issues. This position requires the ability to work independently but also be a valued team member and is responsible for ensuring consistent client satisfaction through excellent service to clients and membership account. Duties and Responsibilities: Continue to develop a clear understanding of travel document requirements and procedures to ensure proper handling on requests and correct information is consistently relayed to clients Manage the daily concierge schedule which includes walking clients through processes and preparing materials for signatures required. This may include writing business letters for certain visa requests. Open and process all requests received from Concierge clients. Update Traveller Profiles with current information. Ensure correct information is on each itinerary (correct codes, prices, addresses, dates, entering important comments). Communicate with clients over the telephone, through written communication and in person, and ensure that all administration is complete and resolve any complex problems. Go through agent action list and critical file list daily to ensure all itineraries are kept current. Verify requests have been issued correctly by the issuing authority Ensure that all required travel documents are returned to the traveler in accordance with their need date. Respond to all requests for information (send kits) in a timely manner. Maintain all files in a neat and organized fashion, in accordance to the SOW Advise supervisor/manager of any learned changes in forms or requirements. Other job duties as assigned by management. Competencies: The following competencies have been identified as critical for success in the role and will be referred to during the assessment, feedback, and evaluation process. Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty Acknowledges customers promptly and courteously; gives customers full attention Clarifies the current situation by asking questions to determine needs; listens carefully; provides appropriate information; summarizes to check understandings Willingly shares expertise and important or relevant information with team members Clearly conveys information and ideas to individuals and groups through a variety of communication models, including formal presentations. Practices attentive and active listening; synthesizes information from multiple resources and incorporates it into current discussion content Puts knowledge, understanding or skill to practical use on the job; furthers learning trial and error Prioritizes; Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate Stays focused - uses time effectively and prevents irrelevant issues or distractions from interfering with work completion Continually seeks to improve work processes, products and services. Sweats the details. Ensures that work is free from errors and is accomplished safely; takes action to correct problems Education / Training and Experience: Preferred to have an Associated Degree, must have a high school diploma Experience with call center or customer service over a phone preferred. Knowledge, Skills, Abilities: Fluent in English with strong communication and interpersonal skills: clear written and verbal communication with demonstrated understanding of communication methods and styles; articulate clearly and concisely in a professional and hospitable manner without jargon or complicated language. Highly desirable: fluency in second language. Excellent organizational and time management skills: adhere to deadlines and adapt to changing circumstances; handle high volume while maintaining excellent attention to detail; monitor own work and self-edit. Ability to problem solve; analyse information and apply expertise and provide solutions. Able to adapt to changing circumstances and prioritize work accordingly. Self-starter with desire to show ownership and commitment to role. Proficiency with computer software, aptitude for learning new programs and commitment to data integrity.

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role? Review Associates are attorneys with document review experience who support delivery of managed document review services to Lighthouse eDiscovery clients. Review Associates are responsible for performing first level and assisting with quality control review of documents in litigation and investigation matters, collaborating with Lighthouse Review Managers on review strategies and workflows, and effectively incorporating appropriate Lighthouse technologies to ensure quality and timeliness of all managed review deliverables. What will this person do? Perform efficient and accurate first level review of documents for relevance, privilege, confidentiality, issues, redactions, and other topics per project requirements. Assist with efficient and accurate quality control review of coding decisions made by first-level review team and provide feedback as needed. Execute and implement Review strategy in collaboration with Lighthouse Review Managers and Senior Review Associates Assist with identification of substantive and procedural queries to Lighthouse Review Managers Understand and implement Lighthouse Managed Review technology and workflows. Implement review plans that meet both Lighthouse standards and project specific requirements. Adhere to Lighthouse and client-specific playbooks. Participate in process improvement initiatives and other related duties as assigned. Bring your passion and together we will shine. It would also be great if you had the following: Two+ years of experience as a document review attorney with a review provider or law firm Bachelor s or master s degree in law Experience in performing document review for complex financial services and pharmaceutical clients preferred. Ability to execute complex review workflows while adhering to established accuracy targets, project timelines and budget parameters. Self-motivated, with a strong sense of ownership and commitment to client satisfaction Knowledge of litigation discovery process and objectives Strong written and oral communication, careful attention to detail, and general technical aptitude Ability to manage competing priorities and work independently or as part of a team. Proficiency as an end user in Relativity, Brainspace, Blackout or comparable platforms Experience implementing matter-tailored quality control measures across a variety of discovery matters. Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role? Review Associates are attorneys with document review experience who support delivery of managed document review services to Lighthouse eDiscovery clients. Review Associates are responsible for performing first level and assisting with quality control review of documents in litigation and investigation matters, collaborating with Lighthouse Review Managers on review strategies and workflows, and effectively incorporating appropriate Lighthouse technologies to ensure quality and timeliness of all managed review deliverables. What will this person do? Perform efficient and accurate first level review of documents for relevance, privilege, confidentiality, issues, redactions, and other topics per project requirements. Assist with efficient and accurate quality control review of coding decisions made by first-level review team and provide feedback as needed. Execute and implement Review strategy in collaboration with Lighthouse Review Managers and Senior Review Associates Assist with identification of substantive and procedural queries to Lighthouse Review Managers Understand and implement Lighthouse Managed Review technology and workflows. Implement review plans that meet both Lighthouse standards and project specific requirements. Adhere to Lighthouse and client-specific playbooks. Participate in process improvement initiatives and other related duties as assigned. Bring your passion and together we will shine. It would also be great if you had the following: Two+ years of experience as a document review attorney with a review provider or law firm Bachelor s or master s degree in law Experience in performing document review for complex financial services and pharmaceutical clients preferred. Ability to execute complex review workflows while adhering to established accuracy targets, project timelines and budget parameters. Self-motivated, with a strong sense of ownership and commitment to client satisfaction Knowledge of litigation discovery process and objectives Strong written and oral communication, careful attention to detail, and general technical aptitude Ability to manage competing priorities and work independently or as part of a team. Proficiency as an end user in Relativity, Brainspace, Blackout or comparable platforms Experience implementing matter-tailored quality control measures across a variety of discovery matters. Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

Overview: We are seeking an experienced Account Manager to join our account servicing team. The ideal candidate will have a proven track record of managing and growing client relationships, along with experience in managing and leading account teams. Roles & Responsibilities: Develop and maintain strong client relationships through regular communication and strategic planning. Lead the account team in developing and executing successful advertising campaigns. Ensure client satisfaction and maintain a high level of service delivery. Monitor and report on campaign performance, providing regular updates to clients and internal stakeholders. Work with cross-functional teams, including creative, media, and strategy, to deliver successful campaigns on time and within budget. Identify opportunities for account growth and develop proposals to win new business. Responsible for identifying training needs for their team members and also being able to train them in certain areas. Requirements: Bachelors degree in marketing, advertising, or a related field 4-7 years of experience in account management within an advertising agency Experience on large Integrated client profile is preferred Excellent communication and leadership skills Strong understanding of digital and traditional advertising channels. Proven track record of successful account management and client retention. Ability to manage multiple projects and priorities simultaneously Proven track record of managing successful advertising campaigns. Ability to work in a fast-paced, deadline-driven environment Strong problem-solving and analytical skills

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We re not just designers. We re tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems. Whether you re into sketching new ideas , hacking a building or growing client relationships in global markets, there s something here for everyone. Our depth of expertise spans disciplines from aviation and transportation to education, hospitality, retail, technology and more. At our core we embody an entrepreneurial spirit, always looking ahead for new ways to innovate and add to our clients success. We share the belief that design has the power to transform organizations and change lives; whether we re refreshing a retailer s brand, planning a new urban district or designing a super tall building. As the world s largest design firm, Gensler has a unique obligation and opportunity to focus on sustainability in the built environment. We deepened our commitment to combat the impact on climate change in the built environment when we launched Gensler Cities Climate Challenge (GC3) in 2019. This is our pledge to meet an ambitious goal: the elimination of all greenhouse gases from our work by 2030. Your Role Gensler is organized around a highly collaborative studio leadership model, and at its core are values, culture, and working style. As a Gensler Studio Director, you are a people and project leader, strategy creator, design thinker, client advocate and relationship steward. You are a practice builder, who leverages a diverse portfolio of projects and business acumen to capture high-profile clients and projects. This role is for a leader who loves to push new ideas, is passionate about design and gets excited about managing diverse design projects and extremely talented creatives. This role involves directing and providing leadership for operational activities in the studio including, but not limited to, all business, staff and financial operations, project profitability, marketing/business development, client satisfaction and employee growth and development. We are looking for a leader that has a market presence and is comfortable developing new business on a consistent basis. This includes reaching out to new clients, leading projects and marketing opportunities with existing clients, and working closely with our Marketing department to lead business development reporting, lead generation, and proposal writing. You are a strong leader who can mentor and motivate employees to enable them to reach their individual potential. We support leadership maintaining an open door policy to allow individuals to feel free to communicate with you and other members of the management team. Studio Directors are expected to grow staff capabilities through fostering a culture of learning focused on improving individual technical, management and design skills. You will lead quarterly coaching sessions with employees and ensure employee goals are monitored throughout the year. Provide a creative, innovative and nurturing environment through your studio by developing an effective coaching/mentoring program. As the leader of your studio, you are responsible for overall performance of the studio. As the caretaker of your staff, you should address the interests, concerns and problems of the studio and ensure issues are addressed and resolved expeditiously. In your role, you will also be responsible for monitoring and evaluating the efficiency and effectiveness of the studio relating to all staff, business and financial operations. In your role as Studio Director, you will be responsible for maintaining positive client relationships with all projects assigned to your studio. You will need to attend client meetings, lead and participate in strategy, review conceptual development and provide leadership, inspiration and motivation to the design team to ensure the highest quality design documentation is produced and client satisfaction is achieved. Reporting to the Office Managing Director, you will act as senior leadership for the studio, and will direct the day-to-day management of the studio, projects and teams, escalating matters to the OMD as appropriate. What You Will Do Management You will be responsible for the overall management of the studio. You will represent the interests, concerns and problems of the studio and ensure issues are addressed and resolved expeditiously. Monitor and evaluate the efficiency and effectiveness of the studio relating to all staff, business and financial operations. Staff Development Work closely with your staff with regards to hiring, probation performance evaluations, developmental reviews, employee work performance, learning, professional development, bonus review, appointment input and evaluation. Participate in and provide leadership for the talent planning efforts for the studio. Communicate employee issues and requests to the Human Resources Director upon becoming aware of the issue to avoid escalation. Leadership Provide operational leadership and guidance to your colleagues, direct them as required in accordance with Gensler systems, and act as a representative of the OMD and Firm as a whole. Apply your leadership skills by motivating employees to enable them to reach their individual potential. Maintain a positive team environment by creating programs to boost morale. Provide staff members with an open door policy to allow individuals to feel free to communicate with you and other members of the management team. Build staff capabilities through programs that improve individual technical/design skills and develop improved management and communication. Lead the Professional Development Planning programs annually and ensure employee goals are monitored throughout the year. Collaborate with the other Directors to provide a creative, innovative and nurturing environment throughout the studios by developing an effective coaching/mentoring programs. Demonstrate ability to effectively communicate both verbally and in writing. Business Development/Marketing Market and develop new business on a consistent basis. Place a strong emphasis on marketing for Gensler in an effort to win new projects and increase Gensler s visibility. Ensure prompt and timely response to all proposal requests. Work closely with our Marketing department in business development reporting, lead generation, fee development, project marketing and proposal writing. Proactively position and network Gensler. Projects In your role as Studio Director, you will be responsible for maintaining positive client relationships with all projects assigned to your studio. You will need to attend client meetings, lead and participate in brand strategy, review conceptual development and provide leadership, inspiration and motivation to the design team to ensure the highest quality design documentation is produced and client satisfaction is achieved. Manage projects within the studio by leading the teams to focusing on the project process, service/delivery, work environment and project documentation. Client development - build clients trust and loyalty in Gensler and develop additional business. Financial Monitor budgets and profitability targets for the studio. Oversee billing and fee management operations in the office and ensure all financial activities are consistent with Gensler policies and procedures. Responsible for accounts receivable accountability, discretionary expense budget management, expense report approvals, held time monitoring, productivity projections and review. Studio Operations Responsible for the following within your studio Conduct Design Manager meetings Conduct studio meetings Overseeing staffing - ensure all technical staff maintain a billable status Management Committee reports Staff seating Technical Director oversight Time card review PTO requests General Work closely with Design Managers, Operations Director, Finance Director, Office Managing Director and Human Resources Director to ensure awareness of all issues relating to each specific function. Ensure professional and business-like conduct of daily operations. Demonstrate dignity, respect, and the professional attitude of the firm on and off the job. Build and improve external firm image by active participation in appropriate organizations and maintaining significant contacts with current and potential clients. Participate in office meetings - collaborate with other Directors, Office Management and staff. Develop a strategy for Best Practice integration, client satisfaction, cross studio integration, inside and outside of Gensler to achieve a professional community outreach. Focus on global relationship building, recruiting and service integration. Demonstrate your passion for and commitment to creating a just and equitable future. Actively contribute to Gensler s Cities Climate Challenge, our commitment to resilience and sustainability in the built environment. Be an advocate for Gensler sustainability commitments internally and externally. Make sustainability an integral part of every project. Define project sustainability targets in collaboration with the client and the project team at the start of each project. Understand clients ESG goals and work with project teams towards achieving them. Support and encourage team members to pursue sustainability learning. Your Qualifications Bachelor or Master s degree in Architecture from an accredited school of design. A design professional with proven leadership skills, including business development. A minimum of 15 years of experience in the architecture design field with a focus on commercial office developments / residential developments and mixed-use design and delivery. Technical delivery and contract review expertise. Experience in guiding the operations of a studio; both in the mentorship and development of staff as well fiscal oversight. Demonstrated business development skills within the local industry. Significant project experience in some combination of mixed use/office, high rise residential, office, and renovation work. High level of drive and collaborative spirit to help grow and mentor a dynamic studio with engaged team members. Able to travel to other Gensler offices or client project locations if needed. Excellent references and personal portfolio of work. Participation and presence in industry organizations and professional affiliations. Knowledge of sustainable design principles required. LEED, WELL, Fitwel, LFA or other rating systems accreditation preferable. Understand key principles for leading and achieving net zero projects. Capacity to drive sustainability focused discussions with clients and teams. Demonstrated commitment to sustainability and sustainable building practices required. Previous experience in sustainable design projects preferred. At least one project of the candidate portfolio should showcase this focus. Especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification. Life at Gensler As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to Well-being Week, our offices reflect our people s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities. As part of the firm s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Managing Blue chip clients and developing sound business relationship Identify & execute communications strategy as per business Requirement Recruit, train & develop team of 15-20 young professionals Managing business resources

Strong communication and interpersonal skills Good organizational and multitasking abilities Proficiency in MS Office (Word, Excel, PowerPoint) Problem-solving mind-set Required Candidate profile Experience :- 0 -2 yrs capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Role Overview: The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners, were expected to intract with HNI clients,celebrity,politicians and business tycoons. Key Responsibilities: Welcoming the customer on-board and create a Member Profile Searching, screening, short listing, establishing a bond , initiating meeting between members and creating success stories Maintaining good rapport with the member; providing the right Elite experience and delivering quality service Managing a set customer portfolio with robust follow up Skill and Competencies required: Excellent command over Tamil/Telegu language, fluency in English ,customer service experience with aptitude for sales Ability to understand the customer requiremen t s High Emotional quotient, client management Skills Punctuality & Presentation skills Behavioral Values Integrity / Honesty / Respect Communication – Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn