1940 Client Satisfaction Jobs - Page 11

As a Performance Coach at our corporate wellness center, your role will involve instructing, motivating, and assisting clients to achieve their health and wellness goals in a safe and ethical manner. You will conduct on-site assessments using proprietary evaluation protocols and update training plans, re-evaluating clients as necessary. Maintaining communication with clients to ensure goal achievement is crucial, along with partnering with clients to conduct activities and events for engagement and education. You will present Exos methodology through education programs and participate in staff education. Reporting operational metrics such as attendance, engagement, and outreach efforts is pa...

As an Operations Manager(BPO Non voice) in our company, your role will involve providing guidance to team members and addressing any performance issues that may arise. You will be responsible for conducting performance reviews to ensure that employees are meeting company standards and setting goals for revenue growth. Additionally, you will prepare performance reports by collecting and analyzing data, maintain equipment, and meet financial objectives. Key Responsibilities: - Provide guidance to team members and address performance issues - Conduct performance reviews and set goals for revenue growth - Prepare performance reports and analyze data trends - Maintain equipment and develop preven...

As an ERP Trainer, you play a crucial role in ensuring successful implementation and utilization of ERP systems within an organization. Your responsibilities include: - Implementing the ERP software at the client site on time as per the approved plan. - Providing training and support to users at the client site to enable them to work independently on the system without support and effectively use the software. - Entering client data in the software, generating reports for clients, transferring data, reconciling the data, and ensuring the accuracy of reports. - Offering functional support to users, addressing client queries, and ensuring client satisfaction. - Ensuring timely implementation o...

As a Business Development Manager (BDM) at the company, you will play a crucial role in driving end-to-end sales processes and building strong client relationships. Your key responsibilities will include: - Identifying and developing new business opportunities through strategic prospecting, networking, and relationship building. - Generating leads and qualifying prospects to create a robust sales pipeline. - Conducting market research to identify trends, competitive landscapes, and potential clients. - Developing and implementing sales strategies to achieve and exceed sales targets. - Building and maintaining strong relationships with existing clients to ensure client satisfaction and repeat...

You will be part of an international bank, known for being nimble yet impactful for over 170 years. As a team member, you will contribute to making a positive difference for clients, communities, and colleagues. Embracing challenges, exploring growth opportunities, and driving commerce and prosperity through diversity will be at the core of your role at Standard Chartered. - Uphold the values of the organization by doing the right thing, challenging norms, and prioritizing integrity while focusing on client satisfaction. - Foster a culture of continuous improvement, innovation, and simplicity, learning from both successes and failures to drive growth and long-term success. - Embrace inclusiv...

As a Senior Vice President Shared Delivery at Cielo, you will be responsible for the strategy, execution, and management of the large Global Shared Delivery Organization. You will lead an efficient organization with cost-effective scale and flexibility, ensuring governance, delivery excellence, performance outcomes, employee engagement, and client satisfaction. Your role involves partnering with other teams to drive the implementation of a strategic plan, leading a team of talent acquisition professionals, and establishing clear performance standards and goals. Additionally, you will develop and coach leaders across the globe, cascade company and departmental communications, and create a cul...

Handling all PAN INDIA queries. • Taking all inbound calls, making outbound calls as when required. • Providing good customer service, solving all issues regarding our classes. Required Candidate profile Updating CRM systems with lead status, follow-up actions, & call outcomes Sharing regular reports and insights with the management team regarding lead quality conversion patterns, and feedback trends

Job Title: - Personal Service Ambassador- Affluent Credit Cards Location: [Gurgaon] Note- Only Female Candidate required. Department: Customer Service for Affluent Credit Cards We are looking for a highly skilled and experienced Personal Service Ambassador (PSA) to join our prestigious Credit Card Customer Service team. The PSA will be responsible for delivering an exceptional and personalized service experience to our premium credit card holders. This role demands an important level of professionalism, attention to detail, and a commitment to providing unparalleled customer service. The PSA will be the first point of contact for clients, helping with credit card services and inquiries. KEY ...

Maintaining a seamless and orderly site operations will be your main agenda every day. In this role, you ll take on various site-related tasks, such as solving site design problems, managing construction works and keeping timesheets and records for reporting purposes. Aside from these, you ll also see to it that the projects comply with corresponding occupational health and safety legislations, standards and codes of practice. Likewise, you ll prepare and manage the implementation of the Project Management Project Safety Plan. Are you comfortable facing people on a daily basisPart of your job is to assemble and lead a team of experts and bring out the best in each member. You ll constantly c...

Serve as a resource to educate and provide information to the advisors on the Managed Solutions. Prioritize and respond to a high volume of advisor inquiries across multiple channels (e-mail, phone, instant messenger) Identify opportunities to enhance processes and workflows to improve efficiency and client satisfaction. Work with senior team members to develop and drive initiatives aimed at improving the advisor/client experience (both internal & external), including increasing the efficiency of information flow and communication channels between different areas of the business Oversee quality control checks to ensure data integrity and accuracy for content created by the team Assist in dev...

Job Overview: The person will be responsible for managing customer complaints through the CRM system and independently coordinating activities related to Extended Producer Responsibility (EPR). This role requires strong organizational skills and the ability to manage distinct workflows efficiently to support customer satisfaction and regulatory compliance. Key Responsibilities: Customer Complaints & CRM Management Monitor, log, and resolve customer complaints using the CRM system, ensuring timely communication and follow-up. Liaise between customers and internal teams (customer service, sales, operations) to facilitate effective complaint resolution. Maintain accurate records of all customer...

Role Overview: As a Technical Sales Engineer specializing in the cutting tool industry, you will leverage your mechanical expertise to drive sales and provide innovative solutions to clients. Your knowledge of cutting tool applications and market trends will be crucial in meeting and exceeding sales targets. If you possess a deep understanding of mechanical engineering, excellent communication skills, and a passion for client satisfaction, you are invited to contribute to the success of the company in the dynamic field of cutting tool technology. Key Responsibilities: - Conduct product presentations to showcase the features and benefits of the cutting tools - Understand customer needs and re...

As a Branch Sales and Marketing Manager, you will play a crucial role in leading strategic sales initiatives and marketing campaigns across various sectors including a hotel, hospital, marriage garden, water park, and shopping mall. Your strong background in hospitality and service-driven industries will be key in ensuring exceptional client satisfaction, brand positioning, and revenue growth. Key Responsibilities: - Develop and implement sales strategies tailored to maximize occupancy, footfall, and service utilization in each business segment. - Identify and pursue new business opportunities, corporate tie-ups, event partnerships, and customer retention programs. - Design and execute integ...

As an intern at the company, your day-to-day responsibilities will include interacting regularly with clients to build and maintain strong relationships. You will also be providing software training to new and existing clients and addressing and resolving day-to-day queries from clients in a timely manner. Furthermore, you will be ensuring all processes follow the defined standard operating procedures (SOPs) and coordinating with internal teams to resolve client issues effectively. It will be essential to maintain clear communication and provide regular updates to clients. Keeping records of client interactions, training sessions, and issue resolutions is also a key part of your role. Your c...

Role Overview: As a Project Coordinator, your role involves overseeing various aspects of project management to ensure successful completion and client satisfaction. Key Responsibilities: - Measure the percentage of projects completed on time, within the agreed scope and schedule to ensure project completion timeline adherence. - Track the variance between the budgeted cost and the actual cost for each project to maintain financial discipline in budget adherence. - Evaluate the efficiency of resource allocation and usage throughout the project lifecycle to maximize resource utilization efficiency. - Monitor the adherence to quality standards in project execution to ensure all work meets or e...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Coimbatore Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing q...

Role Summary: The Manager Operations will be responsible for leading and managing end-to-end operations for assigned sites and clients. This role focuses on ensuring service delivery excellence, manpower optimization, cost control, client satisfaction, and compliance with statutory requirements. The position is critical for driving operational efficiency and contributing to revenue and profitability targets. Key Responsibilities: 1. Operations & Service Delivery Oversee daily operations for all allocated sites, ensuring smooth execution of services. Ensure delivery as per client SLAs, agreed scope of work, and company SOPs. Conduct regular site visits to monitor performance, resolve escalati...

We are seeking a dynamic and results-oriented Sales & Service Engineer for post-sales service. This role demands regular customer relations, resolving product issues, and supporting the sales team Resolving customer queries Required Candidate profile Gender Preference: Female Skills Requirement: Customer Relationship Management Experience Requirement: 1 - 2 Years of Experience Working Hours: Day shift

We are seeking a dynamic and results-oriented Sales & Service Engineer for post-sales service. This role demands regular customer relations, resolving product issues, and supporting the sales team Resolving customer queries Required Candidate profile Gender Preference: Female Skills Requirement: Customer Relationship Management Experience Requirement: 1 - 2 Years of Experience Working Hours: Day shift

Job Title: Senior Sales Executive Department: Sales Location: Chennai & Coimbatore Role Summary We are seeking a dynamic and results-driven Senior Sales Executive with a strong background in jewellery sales to join our team. The ideal candidate should have a proven record of consistently achieving high sales targets, possess exceptional product knowledge, and demonstrate an ability to acquire and retain premium customers. Experience in reputed jewellery or luxury retail brands is highly preferred. Key Responsibilities Achieve and exceed monthly sales targets of 2 Crores or more . Generate, qualify, and convert new leads to expand the customer base. Drive in-store and personal client conversi...

Job Title: Customer Relationship Executive (Ultra HNI) Location: Hyderabad Reports To: Sales Head Ms. Shilpa Tiwari Role Summary As a Customer Relationship Executive (CRE) at PMJ Jewels , you will be the face of the brand, delivering a personalized, premium experience to Ultra High Net Worth (UHNI) clients. This role combines luxury retail expertise with strong relationship management, ensuring every customer interaction reflects the brands elegance and exclusivity. Key Responsibilities Greet and engage walk-in clients with poise, professionalism, and warmth. Understand client needs and recommend fine jewellery suited to their preferences, style, and occasion. Manage the complete sales proce...

Job Title: Senior Executive/Executive- Customer Relationship Location: Kolkata Company: Madhu Jayanti International Pvt Ltd Job Summary: The Senior Executive/Executive- Customer Relationship will be responsible for generating and managing new leads for our HORECA business, following up on potential customers, and coordinating sales processes to drive revenue growth. This role requires a proactive approach in identifying business opportunities, maintaining strong customer relationships, and ensuring seamless coordination with internal sales teams and HORECA clients. Key Responsibilities: Lead Generation & Sales Conversion Proactively generate new leads every month and identify new potential H...

As a Business Development Executive based in Pune, you will play a crucial role in driving business growth by building strong client relationships and engaging with high-value clients. Your responsibilities will include identifying potential clients, meeting with them to understand their requirements, conducting cold calling to generate new leads, delivering business presentations, and ensuring client satisfaction through follow-ups. Additionally, you will collaborate with internal teams to align client requirements with service offerings, achieve sales targets, and maintain accurate client data and activity reports. - Identify, engage, and build relationships with potential and existing cli...

As an Equity Sales Representative at our company, your role will involve identifying and engaging potential clients through proactive outreach, networking, and relationship-building. You will be expected to understand client needs and present tailored solutions that drive value and meet their specific goals. Additionally, conducting product demonstrations and presentations to showcase the benefits of our company's products will be a key aspect of your responsibilities. Key Responsibilities: - Identify and engage potential clients through proactive outreach, networking, and relationship-building. - Understand client needs and present tailored solutions that drive value and meet their specific...

i. Manage existing relationship of EEG Customers ii. Managing especially high value Clients and ensure stickiness over alonger period of time through enhanced engagement iii. Acquire new relationship in the defined business segment iii. To increase asset book of Bank iv. To increase/maximise revenue of Bank v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP. vi. Leverage branch and other channels to increase business sourcing Qualifications: Graduate/Post Graduate Experience: 5 to 20 years Manage existing relationship of EEG Customers Managing especially high value clients and ensure stickiness over a Revenue...