Accounts Receivable EMP Claim Solutions Inc

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

The role involves reviewing over 120 Accounts Receivable (AR) entries to assess collection feasibility and identify necessary adjustments. You will be responsible for proposing process enhancements to tackle recurring issues or patterns. Ensuring a First Pass resolution rate of 90% or higher for practices is a key aspect of the role. It is imperative to keep the aging of the Client Review AR bucket below 10% for entries over 120 days and below 20% for entries over 90 days. This is a full-time position with benefits such as health insurance, leave encashment, paid sick time, and Provident Fund. The work schedule is set for Monday to Friday, with night shifts included. There is also a provisio...

Posted 1 month ago

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Assistant Manager Operations (Operations For Inbound) 1point1

2.0 - 6.0 years

2 - 5 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities Promote a customer-centric culture with awareness of internal policies and issue resolution Manage attrition by addressing controllable concerns with a transparent approach Support new joiners in adapting to the work environment and coordinate with supervisors for closure of concerns Track and review client KPIs and performance with internal teams regularly Monitor and improve team ranking metrics (ABCD model) through focused initiatives Analyze customer feedback (VOC/VOB), track escalations, and take corrective action Research market benchmarks and share analysis with internal and external stakeholders Drive continuous process improvement and reduce client escalations

Posted 3 months ago

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