2372 Client Retention Jobs - Page 41

As a candidate for the position based in Gurgaon, your primary responsibilities will include responding to user inquiries and delivering timely and effective support across various communication channels such as email, chat, and phone. You will play a crucial role in assisting users to comprehend product features and functionalities. Additionally, you will be responsible for managing daily operations utilizing the internal company CRM tool. Having strong communication skills in English is essential for this role. The ideal candidate should possess 2 to 6 years of relevant experience in the ITES / BPO / KPO / LPO / Customer Service industry. A salary range of 1 Lac to 3 Lac P.A. can be expect...

Hiring for Customer Executive for MNC Company Location: Ambattur, Chennai Experience: 3-5 years Salary: 4.2 LPA # willing to travel # Strong experience in B2B client handling & customer service #Execellent communications skill .

Minimum Experience 2 - 3 years in hotel industry only. Job Description Responsible for Corp and Travel Agent Room Sales for the hotel. Identify new markets and business opportunities and increase sales. Provide Quick and timely responses, immediate communication and develop professional long-term business relationships with Corporates/Clients. Builds and strengthens relationships with existing and new customers to enable future bookings. Represent Hotels in various events and exhibitions. Acquiring and developing new business accounts and preparing sales proposals for clients. Implements all sales action plans related to my market areas as outlined in the marketing plan. Contact Person: Laxm...

Job Opportunity: A. Supply Sales Planning & Budgeting Prepare sales plan for peak traffic and non-peak traffic Develop and implement sales strategy for all markets customized to the requirements of that territory Track revenue achievement, occupancy, and conversion • Monitor competition. Recommend pricing strategies for all properties B. Aid team members in achieving their targets Help and aid in sales closures Go out on coaching calls with team members Contribute to ideas and concepts for furthering the team's objectives C. Team Management Participate actively in all team activities including going to properties Coach and mentor team members Actively encourage upward feedback Provide traini...

CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Job Responsibilities: Maintain Effective Customer Contact Management. Be a catalyst in solving customer related issues. Coordinate with different stakeholders to achieve the common objective.

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, ...

Revenue Generation & Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quar...

Develop full understanding of the Apptio suite of products, including:? The value proposition and sales messaging? Best practices for deployment and maintenance? Out of the box reports? Own a set of accounts and drive product adoption, renewal and expansion? Be a strategic advisor, establish and build strong customer relationships? Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team? Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout p...

Looking for Co-Founder – Business Development to scale Domestic BPO. Lead sales, client acquisition & partnerships. Must have strong BPO growth track record & entrepreneurial drive.

1. Drive Sales Growth: a. Oversee daily sales operations to ensure monthly and annual revenue targets are achieved or exceeded. b. Develop and execute sales plans, promotions, and lead management strategies in collaboration with the marketing team. c. Identify and pursue new revenue opportunities, including high-value accounts and private client acquisitions, to supplement the revenue stream. d. Monitor market trends and competitor activities to adjust strategies and capitalize on opportunities. 2. Enhance Client Retention: a. Implement and refine strategies to improve client retention, enhance satisfaction, and reduce churn rates. b. Manage escalated client issues, ensuring swift and eHecti...

Provide top level concierge and reception service to clients Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc. Maintain a positive attitude and represent the organization and its values in a positive way Provide support to Instructors and work as a team with all other staff members Assist with the training and coaching of new hires for the Client Services Team as needed Maintain product knowledge for all studio retail operations Uphold company brand standards in terms of studio look and feel, client service and company culture Actively contribute to companies toplin...

Experience: 8+ years Job Title: Technical Account Manager Location: Jaipur, Rajasthan Job Type: Full-Time Department: IT/ Engineering/ Software Development Work Model- Hybrid (4 days WFO & 1 Day WFH in a week) Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and foster long-term engagement. Value Optimization: Assist clients in maximizing the value of our services by understanding their needs and providing tailored solutions that meet their specific requirements. Technical Liaison: Serve as a liaison between clients and our internal teams on current projects, upcoming projects, and other related ma...

Responsibilities: Manage existing client relationships Meet sales targets through business development Collaborate with cross-functional teams on projects Develop new business opportunities

Position Member Experience Manager Job Purpose: To ensure that all the member related issues are addressed and sorted out in order to achieve a high member satisfaction level. Key Responsibilities: 1. Monitor & Manage member queries/concerns/requests & Govern through internal escalation process : a. Interaction Management (Exceed TAT) b. Complains & Retention Process 2. Responsible for improving the experiences customers have with organization, with the goal of increasing customer satisfaction score, FTRs, proactive engagements (Member Meets) 3. To maintain the team effectively towards the customer satisfaction (CAPS) 4. Driving Team to generate revenues for the organization by upselling pro...

Key Responsibilities: Lead the India Facade Engineering team, retaining and growing an innovative, diverse, and talented workforce. Oversee and implement the group's strategy for growth in alignment with the global BH growth strategy. Collaborate with the India leadership team on decision-making, business development, and client engagement. Drive growth in revenue, profitability, and headcount for the India Facades team. Manage budget, P&L, and overall business performance for the team. Act as Line Manager, overseeing pastoral care, HR matters, and recruitment strategy. Drive collaboration with Global Facades teams in the US, UK, Germany, and China on workshare and joint projects. Actively e...

Position Overview: We are seeking a dynamic and results-driven Assistant Manager - Sales to join our Integrated Facilities Management (IFM) team. The successful candidate will play a crucial role in driving sales growth, developing client relationships, and supporting the overall success of our IFM vertical. Key Responsibilities: Support the sales team in identifying and pursuing new business opportunities within the IFM sector Assist in developing and implementing sales strategies to meet and exceed revenue targets Prepare and deliver compelling sales presentations and proposals to potential clients Collaborate with cross-functional teams to create tailored IFM solutions for clients Maintai...

As an Insurance Advisor for Multiline Products (Health, Motor, Life & SME) at Shrigoda Group (SBIL) in Mumbai, you will play a crucial role in providing curated and customized financial indemnification (insurance) solutions to PAN India Retail & Corporate clients as well as Large Listed Govt. Institutions. With over 2 years of experience and a graduate qualification, you will be responsible for effectively coordinating with various stakeholders such as distributors, sub-brokers, end-clients, and insurance companies to resolve queries and grievances promptly. Your primary responsibilities will include assisting customers in understanding their insurance needs, recommending suitable products, ...

The Senior Director of Revenue Services is a crucial leadership role responsible for overseeing all aspects of RS/RCM processes and operations in India. You will lead and manage both in-house and partner teams, ensuring the highest level of professionalism and service excellence. Your primary focus will be on driving continuous improvement, maximizing client revenue through strategic planning and operational efficiency, and promoting a culture of best practices across the Revenue Services process. Additionally, you will play a key role in client retention, addressing account-related escalations, and enhancing financial growth strategies. In terms of leadership and team management, you will b...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA F...

We are seeking a dynamic and results-driven Enterprise Account Manager to own and grow relationships with our key enterprise clients. This role is focused on maximizing revenue through strategic account management, upsell and cross-sell initiatives, and long-term client retention. You will act as a trusted advisor to executives and decision-makers, ensuring our solutions continuously deliver measurable business value. Key Responsibilities Serve as the primary relationship owner for enterprise accounts, addressing client needs, escalations, and business priorities. Drive revenue growth by identifying, developing, and executing upsell and cross-sell opportunities within assigned accounts. Acqu...

The Relationship Manager will be responsible for developingand maintaining long-term relationships with clients, ensuring high levels ofcustomer satisfaction, and driving business growth through upselling, cross-selling,and proactive client engagement. The role requires excellent communication,interpersonal skills, and a strong understanding of the companyproducts/services to meet client needs effectively. Requirements Key Responsibilities: Buildand maintain strong, long-term relationships with assigned clients. Actas the main point of contact for client queries, requests, and issue resolution Workclosely with internal teams (sales, operations, support) to deliver seamlessservice to clients ...

Roles and Responsibilities Manage key accounts by understanding client needs, identifying opportunities for growth, and developing strategies to increase revenue. Develop strong relationships with clients through regular communication, ensuring high levels of satisfaction and retention. Oversee facility operations, ensuring seamless delivery of soft services such as housekeeping, cafeteria management, and event planning. Collaborate with internal teams to deliver exceptional service, resolve issues promptly, and maintain a positive reputation for the company. Identify new business opportunities within existing client networks. Desired Candidate Profile 1-6 years of experience in Key Account ...

Roles and Responsibilities : Develop and execute strategies to acquire new clients through cross-selling, upselling, and renewals. Manage key accounts by identifying opportunities for growth, building relationships with decision-makers, and ensuring client satisfaction. Identify potential clients in the institutional sector and develop targeted marketing campaigns to drive business development. Analyze sales data to identify trends and areas for improvement in enterprise sales performance. Job Requirements : 4-8 years of experience in B2B sales or corporate sales within the financial services industry. Proven track record of success in client acquisition, retention, and upselling/cross-selli...

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

About Us: DigiLantern is a global leader in Digital solutions and technology services focused on helping our clients achieve digitization of business processes, data driven insights for better ROI and create amazing brand experiences in the digital space. We are a team of over 100 talented experts working on the latest technology stacks and providing solutions to a wide range of customers. We are pioneer into: Website Design and Development - Mobile Application Development - UI/UX Development - Digital Marketing - Digital Transformation Designation: Client Account Manager Location: Noida Experience Required: 4 + years into Digital Marketing Plus IT Services ONLY Mode: On-site: Noida: Sec-3 S...