1691 Client Retention Jobs - Page 35

Job Description 1. Managing and reporting day-to-day service metrics with Accurate service level measurement and failure reasons 2. Working with internal teams and customers to ensure smooth execution of the pickup and delivery operations 3. Escalating and highlighting critical transactions to the relevant stakeholders 4. Ensuring updates, invoices, and queries are being responded to on time 5. Proactive approach to resolve customer queries 6. Managing Invoice disputes with the right stakeholders and on-time closure. Skills - 1. Proficient in MS Office especially MS Excel and Powerpoint 2. Provide ad-hoc support through analysis and various inputs to the client 3. Accuracy, detail, and follo...

Regional Service Consultant Job Description Inviting dynamic and experienced relationship managers to be part of our team at Entab Infotech Pvt. Ltd. We are looking for an experienced Regional Service Consultant , who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customers shoes, and passionate about solving their issues for the best possible experience, youre the perfect match for us. We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage can...

The Customer Success Manager (CSM) is responsible for the overall engagement, success, and retention of assigned customer accounts. Acting as both the internal advocate for the client and the external representative of Blackbaud, the CSM ensures that client objectives are met by fostering trusted relationships and strategic communication. This role also involves collaborating cross-departmentally to address client needs, identify opportunities for growth, and support client goals with innovative solutions. This individual contributor role is responsible for driving the adoption and success of Blackbauds platform, ensuring client satisfaction, and accountability for revenue growth and retenti...

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

Apply for Client Servicing Executive role at Career Progress Consultants in Bengaluru/ Bangalore with 2-5 year experience required. Key Responsibilities: Serve as the first point of contact for assigned clients, addressing queries and concerns promptly. Assist in managing day-to-day client communications and ensuring timely delivery of services. Coordinate with internal departments such as sales, marketing, and operations to meet client requirements. Support senior client servicing executives in preparing reports, presentations, and client documentation. Maintain client databases and track project progress. Help in identifying client needs and upsell relevant services or products. Participat...

Key Success factors for an Individual: • Passion and drive to excel • Aggressive self-starter who inspires a diverse team • Hunger to learn and grow • Customer Orientation What the Role involves : • The position holder will be managing a team of 5-6 individuals • Build and manage productive, professional relationships with clients • Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients • Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets • Systematic follow-up and time-bound closures • Prompt resolution of complaints • Daily 4-5 in person meetings ...

Role & responsibilities The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart. Will be managing a team of 5 executives. Responsibilities will be to ensure inputs, discipline & productivity of the team. Review daily prospect quantity and quality. Manage all call escalations and be a part of daily video calls. Followup & Create Closure Funnel Independently with team created Prospects. Training & Feedback with Actionables & Improvements Tracking for each team member. Report Management & Data/Funnel tracking on a daily basis. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly...

Role & responsibilities The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart. Will be managing a team of 5 executives. Responsibilities will be to ensure inputs, discipline & productivity of the team. Review daily prospect quantity and quality. Manage all call escalations and be a part of daily video calls. Followup & Create Closure Funnel Independently with team created Prospects. Training & Feedback with Actionables & Improvements Tracking for each team member. Report Management & Data/Funnel tracking on a daily basis. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly...

Roles and Responsibilities : Manage key accounts to drive revenue growth through cross-selling and upselling opportunities. Develop and execute strategies for client engagement, retention, and expansion of existing relationships. Collaborate with internal teams to deliver exceptional client service and ensure timely resolution of issues. Identify new business opportunities within existing clients' networks. Job Requirements : 5-12 years of experience in IT services & consulting industry with a focus on strategic account management. Proven track record in managing large-scale projects from initiation to delivery. Strong understanding of agriculture/forestry/fishery industries' needs and chall...

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to cl...

The main goal of this position is to oversee the social media presence of our clients (Dealers). You should have strong skills in managing client inquiries, establishing good relationships, and implementing innovative content strategies. Your responsibilities will include managing clients" social media accounts on platforms such as Instagram and Facebook, ensuring timely delivery of services, creating and interpreting client reports, and ensuring client satisfaction and retention. This is a full-time, permanent position with a day shift schedule. The work location is in Navi Mumbai, Maharashtra, and in-person attendance is required. Application Deadline: 28/06/2025,

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility : Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have ...

The job involves driving business growth through the identification and sale of prospects while nurturing relationships with clients. It is essential to closely monitor the competitor market and establish a strong network with Contractors, Builders, HNI Clients, Architects, etc. Maintaining high-quality service standards is crucial by implementing and upholding organization standards. The ideal candidate must possess skills in closing deals, managing client relationships, and effective presentation and communication abilities. Key responsibilities include client acquisition, retention, and enhancement across various categories such as Contractors, HNI individuals, House Owners, Architects, S...

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility: Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have p...

Position is for the Organic Food Division: To increase HORECA Sales by: - Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals. - Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost. - Approval and critique of promotional programs with the objective of improving effectiveness and efficiency in trade spending and brand consumption development. - Develops and executes effective HORECA account-specific marketing & Sales programs. - Record Sales and Order Info - Co Ordinate with the Other departments - ...

Understand client needs, propose technical solutions, prepare RFQs, coordinate with internal teams, support sales, ensure feasibility, cost analysis, client visits, and aid in converting leads to orders in the automation industry. Over time allowance Travel allowance Food allowance Employee state insurance Accidental insurance Sales incentives Referral bonus Gratuity Provident fund Prevention of sexual harrassment policy

About the Opportunity Role: Account & Client Management Level: Senior Executive/Assistant Manager Reporting To: Zonal Manager Location: Gurgaon About the Function: The International Hotel Supply team adeptly oversees the supply for over 17,000 prestigious hotels worldwide, spanning renowned destinations such as Dubai, the Maldives, Sri Lanka, Bali, Thailand, and beyond. About the Role: This role will be a part of International Hotel Supply team for international locations where the incumbent will be responsible for driving on-boarding of new hotels within the assigned territory and generate revenue from acquired partners. What will you be doing: 1. Relationship & Key Account Management: The ...

Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Own a set of accounts and drive product adoption, renewal and expansion Be a strategic advisor, establish and build strong customer relationships Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ...

Trade India pvt ltd We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant ind...

About Us: We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experi...

We're looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in businessmanagement. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term enga...

Roles and Responsibilities : Manage a portfolio of existing clients to achieve target achievements through cross-selling, upselling, and renewals. Identify new business opportunities through networking, referrals, and market research to drive client acquisition. Develop strategies for retaining existing clients by providing exceptional service and ensuring timely resolution of issues. Collaborate with internal teams to resolve complex customer queries and improve overall customer satisfaction. Job Requirements : 3-10 years of experience in IT services & consulting industry with focus on sales or business development. Proven track record in achieving targets related to revenue generation, cli...

Roles and Responsibilities Identify potential markets for growth within the transportation industry, leveraging expertise in full truck load (FTL) and part truck load (PTL) services. Develop new business opportunities through effective sales strategies, client acquisition, and revenue generation. Manage existing clients to ensure high levels of satisfaction and retention through excellent customer relationship management skills. Collaborate with internal teams to develop channel management plans that drive revenue expansion. Desired Candidate Profile 2-7 years of experience in Business Development or Sales role with a focus on B2B transactions. Proven track record of successful client acquis...

Job Description Job Responsibilities Develop and implement effective sales strategies to achieve sales targets and grow revenue. Identify and cultivate new business opportunities through research and networking. Manage and strengthen relationships with key accounts to ensure client retention and satisfaction. Conduct regular meetings with clients to assess their needs and provide tailored solutions. Collaborate with marketing teams to design promotional campaigns and sales materials. Prepare and deliver compelling sales presentations to prospective clients. Negotiate contracts and agreements with clients to maximize profit margins while maintaining client satisfaction. Monitor market trends ...

Roles and Responsibilities : Manage a portfolio of existing clients to drive revenue growth through upselling, cross-selling, and renewals. Develop and execute strategies to increase client retention rates and reduce churn. Collaborate with internal teams to identify new business opportunities and develop plans for client acquisition. Analyze sales data to optimize sales processes and improve overall performance. Job Requirements : 3-10 years of experience in B2B sales, corporate sales, or enterprise sales. Proven track record of success in generating revenue through client acquisition, retention, or both. Strong understanding of marketing principles and ability to leverage them effectively ...